ibis Rennes Cesson 3 stars

Customer review rating (ALL Rating) 4.5/5 487 reviews

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62 Rue de la Rigourdière, 35510 CESSON SEVIGNE, France

Description

Hotel extras

  • European ecolabel-certified

  • Renovated hotel

  • Eco-responsible approach

Our accommodation(s)

Hotel location

ibis Rennes Cesson

62 Rue de la Rigourdière
35510 CESSON SEVIGNE
France

GPS:48.116615, -1.576291

Telephone
Fax +33 2 99 83 89 63

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR

The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  487 reviews

TripAdvisor Rating  3.9/5  269 reviews

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Hotel easy to access when you have business east of Rennes

Monsieur R., Je vous remercie de nous avoir fait confiance et d'avoir pris le temps de partager vos impressions. Au plaisir de vous accueillir à nouveau parmi nous. Cordialement, Christelle T. Directrice générale Ibis Rennes Cesson

Customer review rating 3.0/5

Ian V. Couples - Confirmed reviews ALL

Compared to other IBIS hotel rooms that I have occupied the room IBIS Cesson needs to be redecorated and refurbished. The bed was compfortable but the room lacked USB charger socket. Breakfast was very good and the staff were very helpful.

Dear ANTHONY IAN V., Thank you for taking the time to tell us about your experience at the ibis Rennes Cesson. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christelle T. Directrice générale Ibis Rennes Cesson

A long way out of Rennes

Customer review rating 3.5/5

Richard H. Couples - Confirmed reviews ALL

Although the hotel is very pleasant it is a long way from Rennes

Dear RICHARD H., Thank you for taking the time to tell us about your experience at the ibis Rennes Cesson. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christelle T. Directrice générale Ibis Rennes Cesson

Very bad customer service, they don't understand their own language!

Customer review rating 0.5/5

Alain Business - Confirmed reviews ALL

Very stupid client service, I was not able to travel because of health issues, I contacted the customer service to cancel my stay and get a refund, they told me to try to get the refund from my insurance, if my insurance did not give me a refund, I get back to them. I contacted my insurance to ask for refund, they asked for a justification that I did not stay at the hotel. I contacted the customer service to give me a justification that I did not show up to take my room, they did not provide such justification. Now I am stuck, I cannot ask for refund because of their stupidity and ignorance.

Monsieur K., Merci d’avoir pris le temps de déposer un commentaire au sujet de votre expérience de réservation. Nous sommes navrés que vous n'ayez pas pu profiter de votre séjour, malheureusement nous ne sommes pas en capacité de répondre à votre demande de remboursement à notre niveau. Je vous invite donc à vous rapprocher de nouveau vers le service client ACCOR pour trouver une solution à votre problème. Sincèrement, Christelle T. Directrice générale Ibis Rennes Cesson

Quiet convenient location.

Customer review rating 4.5/5

Walter H. Families - Confirmed reviews ALL

Friendly fuss free welcome, clean comfortable room and a nice breakfast. Great place to break the journey from Cherbourg to Guerande. Nice peaceful spot to recharge yourself.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christelle T. Directrice générale Ibis Rennes Cesson

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Other web-users rate our hotel

  • 93 reviews 9.3/10 Location
  • 235 reviews 6.9/10 Room
  • 224 reviews 9.4/10 Service
  • 115 reviews 8.2/10 Breakfast
  • 95 reviews 8.7/10 Cleanliness
  • 48 reviews 4.2/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.