ibis budget Rennes Chantepie 2 stars

Customer review rating (ALL Rating) 3.4/5 587 reviews

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Description

Hotel extras

  • ALLSAFE Certification

Our accommodation(s)

Hotel location

ibis budget Rennes Chantepie

3, Rue du Vieux Jardin, ZA des Logettes
35135 CHANTEPIE
France

GPS:48.084591, -1.624969

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Wi-Fi
  • Breakfast

3 breakfasts

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.4/5  587 reviews

TripAdvisor Rating  3.5/5  285 reviews

Functional

Customer review rating 3.0/5

Paul Families - Confirmed reviews ALL

Beds nice. Bathroom basic and needs refurbishment. Breakfast good. Staff good. Hotel surroundings not nice. Easy access from motorway

Dear guest, We very much appreciate your comments regarding your stay at the Ibis Budget Rennes Chantepie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manon Front Desk

Will not come back

Customer review rating 1.0/5

Benoit Couples - Confirmed reviews ALL

The bathroom are over used which give them an unclean aspect. The shower curtain was dirty with pink mold marks at the bottom. Black mold on the tiles. The room has no AC. We opened the window, but being right above the hotel entrance made us experience the loud misunderstanding of the after hours entrance code system of several guests. The staff looked clearly unsatisfied with their job. Should I say more….

Dear guest, Thank you for taking the time to tell us about your experience at the Ibis Budget Rennes Chantepie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Manon Front Desk

Good stay - would have been better if we could have got into the room !

Customer review rating 4.0/5

Steve Families - Confirmed reviews ALL

Arrived late , midnight. Screen at the door gave us the code for entry. Didn't work. Not funny at that time. Phoned to obtain correct one.

Madame/Monsieur , Nous vous remercions pour vos commentaires suite à votre séjour à ibis budget Rennes Chantepie. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs. ALBARIC. Réceptionniste.

Grubby

Customer review rating 2.0/5

Marcus Families - Confirmed reviews ALL

I’d stay here on my own if I was working, however I was on holiday with the family and travelling onward . Bedding was clean, tv didn’t work, bathroom door had a big hole in it, floor in room was dirty, vending machine was empty. Cheap and cheerful.

AWAY from centre, 15min walking to the nearby bus stop. Muddy road. Not recommended. The room is so-so, not good, not bad.

Customer review rating 2.0/5

Kyo Couples - Confirmed reviews ALL

Imagine there are drunk people playing rock music at 2 am for more than one hour extremely loud and all the customers in the hotel woke up and gather in the hallway. It's not the hotel's fault, but if this happened to us during the festival, similar things can happen again.

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Other web-users rate our hotel

  • 139 reviews 4.9/10 Location
  • 502 reviews 4.6/10 Room
  • 322 reviews 8.4/10 Service
  • 14 reviews 1.9/10 WiFi
  • 301 reviews 3.7/10 Comfort
  • 236 reviews 5/10 Cleanliness
  • 174 reviews 6.1/10 Breakfast
  • 63 reviews 2.7/10 Amenities

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