ibis Rennes Beaulieu 3 stars

Customer review rating (ALL Rating) 4.4/5 574 reviews

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Description

Hotel extras

  • Free and secure parking

  • Quick access to the downtown area, train station and airport

  • Seminar room and videoconferencing - ARIUS 4K screen

  • "Cap Ô Saveurs" restaurant-"Maître-Restaurateur" certification

  • Environmentally friendly approach

Our accommodation(s)

Hotel location

ibis Rennes Beaulieu

Rue du taillis, rue de rennes
35510 CESSON SEVIGNE
France

GPS:48.114445, -1.621732

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

CAP Ô SAVEURS

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  574 reviews

TripAdvisor Rating  4.0/5  316 reviews

Sleepless night!

Customer review rating 1.5/5

Peter T. Couples - Confirmed reviews ALL

Sadly I have to say that this Ibis is the worst I have ever stayed in - and never again - it will always be the other Cesson Ibis where we have always had excellent service. The major problem was the sleepless night because the toilet syphon was leaking into the toilet pan and every 5/10 minutes the toilet was refilling as the ball tap had fallen to a top up level. When I compained at the desk the following morning the manager immediately siad "was this every 5 to 10 mnutes", which indicated to me that they were fully aware of the problem and we should not have been put into that room. No offer of a partial refund of the charges was made and I was very annoyed at their attitude when I came to pay the bill. The desk staff did not appear to know what they were doing on the computer, which slowed our departure.. Also normally there are two water glasses in sanitised covers in the bathroom. There was only one glass and this was not in a sanitised cover - so do not know if it was a left over from the previous occupant and indeed was clean to use! There were only two towels - no small towels. We also needed to leave our luggage at the reception at about 10.00 am as the car was due at a local garage for service. The luggage was left in the hallway near to reception, but the computer I insisted should be placed in the managers office for safe-keeping as anyone could have picked it up in the hallway and stolen it. Thiste manager did thankfully.

Dear PETER A T., Thank you for taking the time to tell us about your experience at the ibis Rennes Beaulieu. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christelle T.. Directrice générale Ibis Rennes Beaulieu

Nice clean room, good breakfast, comfortable bed

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Very convenient for visiting family Staff ok but could be a bit more friendly We enjoyed our stay

Dear Guest, Thank you so much for your kind words! We are very happy that you enjoyed your stay with us and look forward to welcoming you back! All the best, Christelle T. Directrice générale Ibis Rennes Beaulieu

Your Outside Ibis Signs are very faded and difficult to see, they need upgrading.Thanks

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Good

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christelle T. Directrice générale Ibis Rennes Beaulieu

Nice location, good price

Customer review rating 5.0/5

Alex M. Business - Confirmed reviews ALL

Nice staff, quiet rooms, easy access by bus to other places in Rennes, affordable

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christelle T. Directrice générale Ibis Rennes Beaulieu

Always a pleasure

Customer review rating 4.5/5

Willem Couples - Confirmed reviews ALL

Great team, wonderful welcome, and cool to see the whole Hotel (and restaurant) having lunch at 11:30 each day (still). Highly recommend this location given the proximity of some restaurants and with secure parking as needed.

Dear WILLEM A., We very much appreciate your comments regarding your stay at the ibis Rennes Beaulieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christelle T. Directrice générale Ibis Rennes Beaulieu

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Other web-users rate our hotel

  • 91 reviews 9.2/10 Location
  • 242 reviews 6.6/10 Room
  • 277 reviews 8.7/10 Service
  • 105 reviews 7.2/10 Cleanliness
  • 102 reviews 7.2/10 Breakfast
  • 30 reviews 3.4/10 Amenities
  • 9 reviews 2.5/10 Bar

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