ibis budget Caen Hérouville 2 stars

We sent an email 3 days prior although only received a response that evening as we had inquired as to how it would work to check in late ( we were arriving at 1-2am). Upon arrival in the room we had to make the bed ourselves for the 3rd person and found the underlying sheet ( mattress protector) was not cleaned properly. This then pushed us to check the cleaning of the room which had not been properly done. I understand it is a budget hotel, although in the middle of a pandemic and even on an usual occasion there is no minimum amount of hygiene in regards to the star rating, hygiene is hygiene, no excuse.

I was not impressed when I needed to make the bed when I arrived at 23.00 hrs. The rest of the experience was Ok.

Very clean and comfy room. Update the TV's to smart ones.

Great place to stay before or after the ferry

Room not as clean as I would have expected (floors) Tables Outside not cleaned at all during stay. Hotel noisy - road and water running, so did not sleep so well and leak in toilet bowl meant constant dripping of water. Breakfast excellent and like the ease of checking in and out. Staff friendly and helpful.

Everything was fine. Bed really comfortable, nice breakfast in the morning. Quiet location. All in all a pleasant experience.

We book into this budget hotel regularly as it is well located for cross channel ferries. Basic but clean. You get why you pay for

Adequate room but tiny pillows and towels. Breakfast poor - no decaf coffee, croissants tasted as though they were yesterday’s reheated, not much choice

Travel by car from the UK, hop around the towns and famous sites , stayed there 3 nights . 10 mins drive to ferry station , easy to go to other towns for dinner or sightseeing’s ! 3:00pm no receptionist but auto check in machine works well to provide a access code ! If you can speak French will be a plus as staff don’t speak English

well located for travelling to the UK via ferry when catching the early morning sailings

Most of our visits to Ibis Budget Herouville have been very good but Saturday 16 February was spoiled by a group of people who were very badly behaved screaming and shouting until the early hours. I appreciate that the hotel does not employ night staff to monitor their guests and as the problem did not arise until quite late in the evening I do not know what can be done to ensure that this behaviour is prvented.

We arrived late and off the ferry. Used the entry machine. Found our room warm, clean and comfortable. Couldn't find breakfast time info on the website, so we were a bit late for breakfast in the morning but we were kindly offered it, anyway. Thank you for a restful stay.

Terrible of odor of drains in bathroom ruined my stay. So bad it kept me awake

Staff were very friendly and helpful. The hotel was clean and comfortable as usual. We usually prefer to stay here when returning for the ferry as we know it is comfortable and good value. It is helpful that the Campanile restaurant is within walking distance.

Arrived on new years day, self checked in and stayed overnight in very reasonable family room. The staff were very helpful .