ibis budget Caen Hérouville 2 stars

Customer review rating (ALL Rating) 4.5/5 646 reviews

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Description

Hotel extras

  • 10 minutes from Ouistreham with a direct tram to Caen city center

  • Pets are allowed (for a supplement) except in the breakfast room.

  • New buffet breakfast offer

  • On-site Pizza Augusto available in the evening until 8:45pm

  • Free private car park equipped with electric vehicle charging stations

Our accommodation(s)

Hotel location

ibis budget Caen Hérouville

Boulevard du Bois, Impasse des Ormes
14200 HEROUVILLE ST CLAIR
France

GPS:49.209156, -0.323859

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

2 breakfasts

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  646 reviews

TripAdvisor Rating  3.7/5  577 reviews

Customer review rating 5.0/5

Nicolas J. Families - Confirmed reviews ALL

Friendly staff, great breakfast, ideally located for Ouistreham ferry. Hotel has a few family rooms that can accomodate 5 people, which is not often the case elsewhere, so this is good value for our family.

Thank you very much for your kind feedback! We are delighted to hear that you enjoyed the friendliness of our staff, the quality of the breakfast, and our convenient location near the Ouistreham ferry. We’re also pleased that our family rooms met your needs and offered good value for your stay. We hope to welcome you and your family again very soon! Sofya

Customer review rating 3.5/5

Sally M. Couples - Confirmed reviews ALL

The room was basic but perfectly adequate for a night's stay. We have stayed in Ibis Budget hotels before and had the same problem here as in other establishments: it is very easy to hit your head on the bunk bed that is over the double bed. I managed to do this 3 times and my partner once.

Thank you for taking the time to share your experience and for highlighting the convenience of our location for the Ouistreham ferry terminal. We are pleased to hear that the room met your expectations for a one-night stay. Regarding the bunk bed, we fully understand your comment. For your comfort during a future stay, please note that it is possible to book a double room instead of a standard room. This room type does not have a bunk bed above the double bed, which avoids any risk of hitting your head. Please do not hesitate to contact us when making your next reservation; we will be happy to advise you on the room best suited to your needs. We look forward to welcoming you again. Kind regards, Cédric

Customer review rating 5.0/5

Aaron C. Friends - Confirmed reviews ALL

I would recommend this hotel, especially for travellers like us. We were able to book easily online, check in late, it was easy to find and park, the area felt safe, the service was really friendly, The room was comfortable and clean, As well as quiet. The whole place had a refreshing feel and breakfast was delicious. The manager was very helpful, checking if there were any problems. Thank you

Thank you very much for your perfect score and for taking the time to share such a detailed and positive review. We are delighted to read that you appreciated the ease of booking, the late check-in, the location, the feeling of safety, as well as the friendliness and professionalism of our team. It is also a pleasure to know that you found the room comfortable, clean, quiet, and that you enjoyed our breakfast. Your kind words about our team and the overall atmosphere of the hotel truly mean a lot to us and motivate everyone to continue providing the best service possible. We sincerely hope to welcome you again during a future stay. Kind regards, Cédric

Customer review rating 3.5/5

Linda T. Couples - Confirmed reviews ALL

We've stayed 3 times, unfortunately last night the room was very cold. I had asked twice for the hearing to be turned up , but the radiator remained cold.

Thank you for taking the time to share your feedback and for staying with us on multiple occasions. We are very sorry to hear that your room was cold during your last stay and that the heating issue was not resolved despite your requests. Please accept our sincere apologies for this inconvenience. This is certainly not the level of comfort we aim to provide, and we will be addressing this matter with our team to ensure it does not happen again. We truly appreciate your loyalty and hope to have the opportunity to welcome you back under better conditions. Sofya

Customer review rating 5.0/5

Ray C. Couples - Confirmed reviews ALL

Clean tidy room.Staff polite friendly and helpful

Hello, Thank you for your fantastic 10! 😄 We’re glad you enjoyed our clean and tidy rooms and that our team made you feel welcome. Your kind words mean a lot to us! Looking forward to seeing you again, Cédric

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Other web-users rate our hotel

  • 199 reviews 9.3/10 Location
  • 440 reviews 6.4/10 Room
  • 471 reviews 9.6/10 Service
  • 205 reviews 7.9/10 Cleanliness
  • 201 reviews 8.1/10 Breakfast

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