Mercure Caen Centre Port de Plaisance Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 1,173 reviews

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Mercure Caen Centre Port de Plaisance Hotel - Image 1
Mercure Caen Centre Port de Plaisance Hotel - Image 2
Mercure Caen Centre Port de Plaisance Hotel - Image 3
Mercure Caen Centre Port de Plaisance Hotel - Image 4
1 rue de Courtonne, CS 43086, CAEN CEDEX 2, 14000 CAEN, France

Description

Hotel extras

  • NEW: All our rooms have just been renovated!

  • Green Key certification

  • We have small private spaces for co-working or individual meetings.

  • Du Lundi au Jeudi, en-cas disponible au bar

  • Paid private and secure car park with charging stations.

Our accommodation(s)

Hotel location

Mercure Caen Centre Port de Plaisance Hotel

1 rue de Courtonne, CS 43086, CAEN CEDEX 2
14000 CAEN
France

GPS:49.184151, -0.355551

Telephone
Fax +33 2 31 47 43 88

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

OSCAR

Enjoy a warm and modern setting with a view of the port at Oscar, Mercure Caen Centre bar. We offer fine Mercure wines and wine from our proprietors estate, local beers, sharing platters and snacks.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,173 reviews

Customer review rating 4.0/5

David A. Couples - Confirmed reviews ALL

The entrance to Mercure is being renovated so entrance is from the neighbouring Ibis and breakfast is there too although it is Mercure quality. Our room was fine with view of the port but was very dark making reading difficult. I tripped and broke my arm on the street. Staff were extremely helpful talking us through how to access hospital and calling a taxi

Dear David, Thank you for your detailed feedback. We’re very pleased to hear that you appreciated our location and found our team helpful, especially during such a difficult situation, we truly hope you are recovering well after your accident. We also appreciate your understanding regarding the temporary entrance and breakfast arrangements during the renovation period. Your comments about the room lighting are very valuable, and we will certainly look into ways to improve the comfort for reading. It was a pleasure having you with us, and we hope to welcome you again under even better circumstances. Best regards, Laurine - Front desk

Customer review rating 5.0/5

Brian H. Business - Confirmed reviews ALL

The hotel is nice. The staff are all wonderful people.

Dear Mr Hutchinson, It's always a pleasure to welcome you in our Hotel ! Sincerely, Emma - Front Desk

Customer review rating 5.0/5

Adelaide F. Families - Confirmed reviews ALL

Great

Dear Ms F, Thank you for your kind words regarding Amy's assistance. It is gratifying to know that our staff made a positive impact on your stay. We appreciate your feedback and hope to welcome you back in the future. Best regards, Emma - Front Desk

Customer review rating 4.5/5

Helen B. Couples - Confirmed reviews ALL

perfect location, comfortable room, excellent staff on reception and in the housekeeping team

Hello there Mrs. B., Thank you so much for your kind words! We are so pleased to hear that you were warmly welcomed and that our staff ensured that your stay was comfortable. We would love to be able to see you again! Have a wonderful day and thank you again for your kindness. Kind regards, Kelsey - Reception

Customer review rating 5.0/5

Amy J. Business - Confirmed reviews ALL

It was so easy to get to this hotel from the port and park on site. The hotel is easy walking distance from many wonderful locations. The staff are friendly and the rooms are lovely.

Hello Mrs. J., Thank you so much for your very kind review ! We are so pleased that you enjoyed your stay. It was a pleasure welcoming you and we look forward to hopefully seeing you again sometime. Kind regards, Kelsey - Reception

Other web-users rate our hotel

  • 393 reviews 9.1/10 Location
  • 541 reviews 7.2/10 Room
  • 558 reviews 9.1/10 Service
  • 6 reviews 5.6/10 WiFi
  • 269 reviews 8.7/10 Breakfast
  • 180 reviews 7.7/10 Cleanliness
  • 62 reviews 2.9/10 Value

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