Mercure Caen Centre Port de Plaisance Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 4,317 reviews

ALLSAFE approved hotel

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Mercure Caen Centre Port de Plaisance Hotel
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+ 16 Services

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • Enjoy our fresh homemade dishes available from room service Sunday-Thursday

  • We have small private spaces for co-working or individual meetings.

  • Excellent fiber WiFi

  • Secure private car park with electric vehicle charging stations

Hotel location

Mercure Caen Centre Port de Plaisance Hotel

1 rue de Courtonne
CS 43086
CAEN CEDEX 2
14000 caen
france

Fax: (+33)2/31474388

Check-in from 12h00

Check out up to 12h00

  • Railways station:  All Tour Leroy

  • By plane

    CAEN CARPIQUET At 10km / 6.21 miles

  • By plane

    PARIS ORLY At 250km / 155.34 miles

  • By plane

    ROISSY CDG At 280km / 174 miles

  • By boat

    BRITANNY FERRIES At 12km / 7.46 miles

  • By boat

    OUISTREHAM At 15km / 9.38 miles

  • By helicopter

    CAEN CARPIQUET At 10km / 6.25 miles

  • By train

    CAEN At 2km / 1.24 miles

GPS:49.184151, -0.355551

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

BAR LOUNGE Non contractual photo

Our bar, Le Between, welcomes you in pleasant, cozy surroundings with views of the port and a gallery of photos providing an alternative way to discover the town. Furnished with large sofas and comfy armchairs where you can sample our Grands Vins Mercure.

Our accommodation(s)

Choose from our Standard Rooms, with views over the marina or with calmer views over the terrace, or our Privilege Rooms to make the most of a wider range of services. NUXE products in all our bathrooms.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 17

  • Maximum size: 450

  • Maximum capacity: 450 people

  • Maximum banquet capacity: 450 people

Find out more

Our guest reviews for
Mercure Caen Centre Port de Plaisance Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

4,317 reviews

TripAdvisor Rating 4.0/5

1,021 reviews

Sad room. No electricity on arrival. Worn carpets

Customer review rating 2.0/5

Elizabeth W. Families - 24/11/2021 Confirmed reviews ALL

Meh

Made to feel welcome

Customer review rating 5.0/5

Michael L. Couples - 11/11/2021 Confirmed reviews ALL

Staff friendly and helpful. Newly refurbished room was comfortable and quiet. On arerival we had a little difficulty finding the entrance to the car park (it's on the rue Samuel Bochard), but helpful receptionist told us where to go. Breakfast excellent.

RAS

Customer review rating 5.0/5

Anonymous Business - 28/10/2021 Confirmed reviews ALL

RAS

Well located and underground parking

Customer review rating 4.5/5

Geoff M. Couples - 21/10/2021 Confirmed reviews ALL

The hotel was well located and had a useful underground parking. The room was newly decorated and was very pleasant.

good location, friendly staff, limited facilities

Customer review rating 3.0/5

Anonymous Couples - 18/10/2021 Confirmed reviews ALL

see above

Top

Customer review rating 5.0/5

F. Solo - 18/10/2021 Confirmed reviews ALL

IDEM

Not what you wolud expect

Customer review rating 1.0/5

Stephen R. J. Couples - 08/10/2021 Confirmed reviews ALL

Long queue at checking Very tired room. Very noisy on street outside Overpriced for quality No shampoos etc and only 2 towels fro 2 persons

well located

Customer review rating 3.5/5

Steven D. Business - 29/09/2021 Confirmed reviews ALL

overall very pleasant hotel. rooms are quiet.

STAYED HERE FREQUENTLY AND LOVE THE PLACE

Customer review rating 5.0/5

James L. Couples - 26/09/2021 Confirmed reviews ALL

This is a very smart well located hotel for visiting the city of Caen. It has a good underground car park which is secure and the staff are always very professional and welcoming. The rooms vary a little and it is worth asking for a quiet room if you prefer that but this time we stayed in one of the suites which was very comfortable. Access to the city centre is an easy walk across the top of Bassin St. Pierre and on the other side there are some really good restaurants especially Le Carlotta which also has great staff and a very good chef. On a nearby corner there is a bar where the Jupiter beer is ideal to sip whilst watching the world and the traffic go by. For those on their way home to England, in Rue Neuve Saint-Jean there is a fantastic greengrocer/fruiterer and close by a superb butchers and cheesemongers.

dreadful!

Customer review rating 1.0/5

Mike C. Couples - 25/09/2021 Confirmed reviews ALL

i have already submitted a trip advisor report.

Well located, good stay, helpful staff

Customer review rating 4.5/5

Rd Solo - 24/09/2021 Confirmed reviews ALL

I stayed for 13 nights and was treated well, The staff were exceptionally helpful with all my queries adn questions

Very good

Customer review rating 4.0/5

Brian B. Couples - 22/09/2021 Confirmed reviews ALL

Satisfied and relaxed

OK for an overnight stay

Customer review rating 2.5/5

Anonymous Families - 13/09/2021 Confirmed reviews ALL

Upon arrival in our room, we noticed a very strong smell of tabacco and it was very apparent that a previous guest had been smoking in our room. We called reception to ask to be moved but as the hotel was full they could only suggest that we had a machine bought to the room, that would eliminate the smell. We however would need to vacate the room for a couple of hours because the chemicals were not safe!! We were travelling with our small child and dog, so this was very disturbing to hear. It was extremely inconvenient to have to immediately leave the room and if there has been availability in another hotel, we would have left. Air conditioning is noisy abs room is very tired, although we did notice renovations are happening in the hotel.

Well located, secure parking and good restaurants close by, great

Customer review rating 4.5/5

John Couples - 02/09/2021 Confirmed reviews ALL

Probably stayed 3 or 4 times in the past so that speaks for its self.

great location

Customer review rating 5.0/5

Peter D. D. Couples - 19/08/2021 Confirmed reviews ALL

Hi there myself and my wife stayed in this hotel for five nights which was our seckond time we really enjoyed it all staff were very helpful in every way the food was good and we will stay there again .

As good as always

Customer review rating 4.5/5

John M. Couples - 14/08/2021 Confirmed reviews ALL

Well located

Not a good experience

Customer review rating 1.5/5

Anonymous Couples - 14/08/2021 Confirmed reviews ALL

We did not have a nice experience. The hotel was not very pretty and neither were the rooms. We had no towels and the Toilette did not flush. Even when they said the fixed the issue, it still did not flush. They should have given us a different room. Further, there were instructions on the floor above us which was not mentioned to us when we booked the hotel. The instructions woke us up every morning. I would not recommend the hotel.

Excellent city centre hotel

TripAdvisor rating 5.0/5

Stephen P Solo travel - 05/11/2019 TripAdvisor review

One night stay in the city centre met all my expectations. As ever with Mercure hotels, a warm welcome was received along with the voucher for my welcome drink. The bedroom was spacious and the bed was very comfortable. Breakfast buffet style was again excellent. Underground car parking (12 euros) ensured no worries about my car. I will return to this hotel

Good day Monsieur, Thank you so much for your feedback. It is a pleasure to read you and to welcome you again soon! Regards, Juliette

Very helpful staff and a great location

TripAdvisor rating 4.0/5

DublinF247 Family - 15/08/2019 TripAdvisor review

We were arriving late so called ahead to ask about restaurant closure times, parking, etc. and got all the information we needed from a very polite and cheerful lady from Chicago, which gave me a welcome break from trying my holiday French. We missed the restaurant, but had a very nice bottle of St Emilion from the bar. The hotel is in an excellent location, but felt more functional than luxurious. However it was very well priced and we had a complimentary mini-bar, dressing gowns, etc., which were nice.

Good day! Thank you so much for your comment. My colleagues, especially our cheerful lady from Chicago, Amy, and I were very pleased to read you. Hope you enjoyed your french holidays! Regards, Juliette

NICE TO BE BACK AGAIN

TripAdvisor rating 5.0/5

JAMES L Couples - 21/02/2019 TripAdvisor review

We stay at this hotel regularly and always look forward to our visits. The hotel is very comfortable and has very good parking facilities. The staff are always very welcoming and really care about their guests. Location is great for the town centre and many good places to eat.

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