Mercure Caen Centre Port de Plaisance Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 1,252 reviews

Mercure Caen Centre Port de Plaisance Hotel - Image 1
Mercure Caen Centre Port de Plaisance Hotel - Image 2
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Mercure Caen Centre Port de Plaisance Hotel - Image 4


Hotel extras

  • NEW: All our rooms have just been renovated!

  • We have small private spaces for co-working or individual meetings.

  • Excellent fiber WiFi

  • Secure private car park with electric vehicle charging stations

Our accommodation(s)

Hotel location

Mercure Caen Centre Port de Plaisance Hotel

1 rue de Courtonne, CS 43086, CAEN CEDEX 2
14000 CAEN

GPS:49.184151, -0.355551

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service


Our bar, Le Between, welcomes you in pleasant, cozy surroundings with views of the port and a gallery of photos providing an alternative way to discover the town. Furnished with large sofas and comfy armchairs where you can sample our Grands Vins Mercure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,252 reviews

TripAdvisor Rating  4.0/5  1,062 reviews

Happy with hotel except for condition of bathroom

Customer review rating 3.5/5

Nicholas V. Families - Confirmed reviews ALL

Very happy with staff welcome and service during stay. Bathroom had not been fully fitted (room 264) with non-existent hanging space for towels and toilet roll. Not easy for someone with mobiity problems to chase toilet rolls across the bathroom. No hanging space in bedroom for long coat.

Dear v., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emma - Front Desk

Clean and Modern

TripAdvisor rating 4.0/5

Andrew Q TripAdvisor review

Clean and modern hotel, close to centre of the town so an easy walk. Only complaint was that air conditioning was turned off centrally. Very common in all the French hotels I stayed at. Why not let the customer decide if they want air-conditioning? We opened the window to get some fresh air and put up with a bit of street noise.

Well located very good hotel

Customer review rating 4.5/5

Stephen Solo - Confirmed reviews ALL

As always with this hotel, a warm welcome and felt expected and an individual. Welcome drink token provided without having to ask. Bedroom was spacious with lots of power points. Bar now providing food on certain evenings although I did not make use of this service. I feel that I would not have been comfortable on the seats provided if I were eating. Breakfast was once again very copious with lots of choice. 09.30 finish time during the week felt a little rushed! My main grumble is with the car parking charges. I appreciate it is a spacious underground car park with easy access to the hotel but at 14 euros per night I felt a little peeved. However, the hotel is very well situated in the city centre and a public car park would probably have cost me more!! I enjoyed my stay and will definitely return. Merci beaucoup

Dear M. P., Thank you for taking the time to share your feedback. It's a pleasure to read your feedback !! We hope to welcome you back to our hotel very soon! Sincerely, Emma - Front Desk

Consistently Good

Customer review rating 4.0/5

David A. Couples - Confirmed reviews ALL

Have stayed here a few times. Staff friendly and helpful. Room has all you need. Breakfast plentiful

Dear DAVID A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Caen Centre Port de Plaisance. It is always a pleasure to receive positive feedback. Thank you again ! Hope to see you soon in our Hotel, Emma - Front Desk

Well located, friendly staff with spacious rooms

Customer review rating 5.0/5

Luke Families - Confirmed reviews ALL

We arrived late at night, after midnight, and the front desk attendant was very friendly in directing us where to park our vehicle. The room was clean, spacious, and as described. On Sunday mornings, the city hosts a market about 20 steps away from the main entrance. Well-located hotel with beautiful rooms and helpful staff.

Dear Guest, We truly appreciate your feedback and are delighted to hear that you found our hotel to be well-located with friendly and helpful staff, as well as spacious rooms. It's great to know that even arriving late at night, you were warmly assisted by our front desk attendant. We're pleased that your room met your expectations in terms of cleanliness and size. The local market on Sunday mornings is indeed a wonderful addition to the area. Thank you for sharing your positive experience, and we look forward to welcoming you back on your future visits. If you have any more feedback or requests, please don't hesitate to reach out to us. Best regards, Louis / Front desk

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Other web-users rate our hotel

  • 405 reviews 9.1/10 Location
  • 612 reviews 6.9/10 Room
  • 545 reviews 9/10 Service
  • 8 reviews 6.2/10 WiFi
  • 264 reviews 8.1/10 Breakfast
  • 169 reviews 7.2/10 Cleanliness

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