Mercure Caen Centre Port de Plaisance Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 1,154 reviews

Mercure Caen Centre Port de Plaisance Hotel - Image 1
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Mercure Caen Centre Port de Plaisance Hotel - Image 3
Mercure Caen Centre Port de Plaisance Hotel - Image 4

Description

Hotel extras

  • NEW: All our rooms have just been renovated!

  • Green Key certification

  • We have small private spaces for co-working or individual meetings.

  • Du Lundi au Jeudi, en-cas disponible au bar

  • Paid private and secure car park with charging stations.

Our accommodation(s)

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Room 1

Hotel location

Mercure Caen Centre Port de Plaisance Hotel

1 rue de Courtonne, CS 43086, CAEN CEDEX 2
14000 CAEN
France

GPS:49.184151, -0.355551

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

OSCAR

Enjoy a warm and modern setting with a view of the port at Oscar, Mercure Caen Centre bar. We offer fine Mercure wines and wine from our proprietors estate, local beers, sharing platters and snacks.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,154 reviews

Customer review rating 5.0/5

David B. Couples - Confirmed reviews ALL

Hello Mr. B. and thank you for your reservation! We are so pleased that you enjoyed your stay and were able to easily visit our beautiful city due to our central location. We hope to see you again sometime and wish you a wonderful week ahead. Kind regards, Kelsey - Reception

Customer review rating 5.0/5

Tsa T. Friends - Confirmed reviews ALL

Good afternoon, Thank you so much for your kind words! It is a pleasure working with you, and we truly appreciate your trust and collaboration. We're delighted that our location and team have contributed to a positive experience. We look forward to welcoming you again soon and continuing to support your future events. Until then, thank you for being such a valued partner! Kind regards, Laurine - Front desk

Customer review rating 1.0/5

Olivier G. Couples - Confirmed reviews ALL

Hello sir, Thank you for sharing your feedback regarding your recent stay with us. We sincerely regret that your experience did not meet the expectations we strive to uphold. We prioritize a welcoming atmosphere for all our guests and your comments will be passed along to our management for future improvements. Our private, secure underground parking garage is indeed an additional 16€ / night. There is also free public parking surrounding the hotel if you prefer during your next stay. Know that our reception is open 24/7. We would love to help improved the comfort of your stay at any point, while you're still with us. We genuinely appreciate your insights and hope you will reconsider visiting us in the future. Kind regards, Kelsey - Reception

Customer review rating 3.5/5

Debarun D. Families - Confirmed reviews ALL

Dear Debarun, Thank you for sharing your detailed feedback following your stay with us. We are pleased to read that you appreciated our location, the spacious room and your overall comfort during the stay. We are however sorry that some aspects did not fully meet your expectations. Your comments regarding the sofa bed comfort, gym equipment, room service concept and in-room water amenities have been carefully noted and will be shared with the relevant teams as part of our continuous improvement process. Regarding the parking, we would like to clarify that public parking spaces are available around the hotel and are free overnight from 7:00 pm until 9:00 am. We also offer a private underground parking for guests seeking additional convenience and security, at a rate of 16€ per night. We appreciate your valuable feedback and hope to have the pleasure of welcoming you again for an even better experience. Kind regards, Laurine - Front desk

Customer review rating 4.5/5

Kevin O. Business - Confirmed reviews ALL

Bonjour, Nous vous remercions pour votre retour positif. Nous sommes ravis d'apprendre que vous avez apprécié l'emplacement de notre hôtel, ainsi que le calme et la qualité de notre service. Merci à nouveau pour votre venue et au plaisir de vous revoir! Cordialement, Kelsey - Réception

Other web-users rate our hotel

  • 404 reviews 9.3/10 Location
  • 543 reviews 6.8/10 Room
  • 573 reviews 9.1/10 Service
  • 5 reviews 7.1/10 WiFi
  • 269 reviews 8.4/10 Breakfast
  • 188 reviews 7.7/10 Cleanliness
  • 54 reviews 3.5/10 Value

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