Mercure Caen Centre Port de Plaisance Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 1,236 reviews

Mercure Caen Centre Port de Plaisance Hotel - Image 1
Mercure Caen Centre Port de Plaisance Hotel - Image 2
Mercure Caen Centre Port de Plaisance Hotel - Image 3
Mercure Caen Centre Port de Plaisance Hotel - Image 4

Description

Hotel extras

  • NEW: All our rooms have just been renovated!

  • Du Lundi au Jeudi, profitez de nos planches frais & faits maison disponibles au bar.

  • We have small private spaces for co-working or individual meetings.

  • Excellent fiber WiFi

  • Secure private car park with electric vehicle charging stations

Our accommodation(s)

Hotel location

Mercure Caen Centre Port de Plaisance Hotel

1 rue de Courtonne, CS 43086, CAEN CEDEX 2
14000 CAEN
France

GPS:49.184151, -0.355551

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR LOUNGE

Our bar, Le Between, welcomes you in pleasant, cozy surroundings with views of the port and a gallery of photos providing an alternative way to discover the town. Furnished with large sofas and comfy armchairs where you can sample our Grands Vins Mercure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,236 reviews

TripAdvisor Rating  4.0/5  1,069 reviews

Good location

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

The staff was very accommodating.

Dear MARYSE W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Caen Centre Port de Plaisance. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma - Front Desk

10 - well located. Attentive staff. Excellent breakfast.

Customer review rating 5.0/5

Wilfred Couples - Confirmed reviews ALL

Very nice and perfectly located Hotel. Staff was great and very informative.....and by the way, I sent an email yesterday that we left a cashmere wrap in our room. If possible, please mail to my home address, and as I said yesterday, will be happy to prepay for the shipment. Thanks, Wilfred

Dear WILFRED Y., We very much appreciate your comments regarding your stay at the Hôtel Mercure Caen Centre Port de Plaisance. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Concerning your cashmeere warf we don't find anything in the room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma - La Reception

Well located

Customer review rating 5.0/5

Chris Couples - Confirmed reviews ALL

Friendly staff. Convenient location. Good parking

Dear CHRISTINE J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Caen Centre Port de Plaisance. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma - Front Desk

Merci - Gracias - Thank You

TripAdvisor rating 5.0/5

Dani_bcn_79 TripAdvisor review

My parents spent the night of May 10th in this hotel. They were on an organized trip to several French cities. My father had an accident in the room, He suffered a deep cut in a leg after a fall. The reason for this review is to thank the staff for their help. I specially want to thank the girl who provided the first aid in a difficult situation. Sorry they don't remember your name, only that you speaks Spanish. Thanks also for all the support provided until the ambulance arrived.

Dear Dani, Thank you for this good review ! We hope your Dad is well now. We hope tot see your parents again in our hotel, Sincerely,

Great breakfast

Customer review rating 3.0/5

Ellen M. Couples - Confirmed reviews ALL

Great breakfast. Quiet. Clean. Great service. Terrible bathroom for guests who want to wash out their underwear. Sink has no stopper. And the 2 hooks on the wall are not in the shower area so I had to put a towel on the floor to catch the drips! Also 5 days before our checkout we asked if we could have our dry cleaning/laundry done and the receptionist said since there was a 2-day holiday coming up in 3 days and the dry-cleaner is notoriously late, she advised us not to do it.

Dear ELLEN M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Caen Centre Port de Plaisance. Regarding the laundry service, as we told you we work with a an extra company : they need 2 days to wash and bring back to us. But during your stay there were 2 public holidays. Thank you again for your review, Sincerely, Emma - Front Desk

In partnership with TripAdvisor

Other web-users rate our hotel

  • 397 reviews 9.2/10 Location
  • 590 reviews 6.8/10 Room
  • 557 reviews 8.9/10 Service
  • 6 reviews 6.7/10 WiFi
  • 255 reviews 8/10 Breakfast
  • 161 reviews 7.3/10 Cleanliness
  • 88 reviews 3.3/10 Value
  • 81 reviews 4.8/10 Food

Powered by Trustyou

Our other establishments nearby

All our hotels in Caen