Mercure Caen Centre Port de Plaisance Hotel

Mercure Caen Centre Port de Plaisance Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 1,163 reviews

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Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • Enjoy our fresh homemade dishes available from room service Sunday-Thursday

  • We have small private spaces for co-working or individual meetings.

  • Excellent fiber WiFi

  • Secure private car park with electric vehicle charging stations

Hotel location

Mercure Caen Centre Port de Plaisance Hotel

1 rue de Courtonne, CS 43086, CAEN CEDEX 2
14000 CAEN
France

GPS:49.184151, -0.355551

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

BAR LOUNGE

Our bar, Le Between, welcomes you in pleasant, cozy surroundings with views of the port and a gallery of photos providing an alternative way to discover the town. Furnished with large sofas and comfy armchairs where you can sample our Grands Vins Mercure.

Our accommodation(s)

Choose from our Standard Rooms, with views over the marina or with calmer views over the terrace, or our Privilege Rooms to make the most of a wider range of services. NUXE products in all our bathrooms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,163 reviews

TripAdvisor Rating  4.0/5  1,045 reviews

DO NOT STAY! LOOK FOR ANOTHER HOTEL!

TripAdvisor rating 2.0/5

Sandra F Friends getaway - TripAdvisor review

This hotel does not seem to be a Hotel in the Accor network! A MERCURE without management, with bad service and that puts customers in embarrassing siaths ... When we arrived, we were given a room whose toilet was in a minimal cubicle and the sink elsewhere in the room !!! We complained and - after much dialogue - exchanged our room. Such a hotel whose phone was removed because it was broken, the liquid box bottle of the box was empty !!! Imagine... The only good thing about this hotel is the location.

Well located, good parking

Customer review rating 4.5/5

Chris Couples - Confirmed reviews ALL

Overnight stay en route to Brittany. Nicely refurbished rooms but sink leaked. Reported to reception.

Awful Experience

Customer review rating 0.5/5

Dissatisifed G. Couples - Confirmed reviews ALL

This must have been one of, if not the worst hotel stays we have ever experienced. The staff were unwelcoming and unfriendly. The facilities were appalling in the room with the bed being more suited to a student hostel, the bedding was cheap & tatty resulting in the duvet & sheets becoming a tangled mess each night contributing to a lack of sleep. The morning breakfast experience was awful with no selection and food not being replenished, regardless of what time we tried. There were no staff to greet or to direct resulting in guests wandering around aimlessly looking for breakfast items that were just not available. Never again and recommend you avoid at all costs!

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

CORDIALITA' DEL PERSONALE ALLA RECEPTION DOGFRIENDLY

Well located with private parking

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

Comfortable

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Other web-users rate our hotel

  • 285 reviews 9.2/10 Location
  • 512 reviews 5.5/10 Room
  • 470 reviews 8.5/10 Service
  • 5 reviews 6.3/10 WiFi
  • 204 reviews 7.5/10 Breakfast
  • 136 reviews 4.9/10 Cleanliness
  • 83 reviews 4.5/10 Amenities
  • 78 reviews 3/10 Value

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