Mercure Caen Centre Port de Plaisance Hotel

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Mercure Caen Centre Port de Plaisance Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 1,047 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • Enjoy our fresh homemade dishes available from room service Sunday-Thursday

  • We have small private spaces for co-working or individual meetings.

  • Excellent fiber WiFi

  • Secure private car park with electric vehicle charging stations

Hotel location

Mercure Caen Centre Port de Plaisance Hotel

1 rue de Courtonne, CS 43086, CAEN CEDEX 2
14000 CAEN
France

  • Railways station:  All Tour Leroy

  • By plane

    CAEN CARPIQUET At 10km / 6.21 miles

  • By plane

    PARIS ORLY At 250km / 155.34 miles

  • By plane

    ROISSY CDG At 280km / 174 miles

  • By boat

    BRITANNY FERRIES At 12km / 7.46 miles

  • By boat

    OUISTREHAM At 15km / 9.38 miles

  • By helicopter

    CAEN CARPIQUET At 10km / 6.25 miles

  • By train

    CAEN At 2km / 1.24 miles

GPS:49.184151, -0.355551

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

BAR LOUNGE

Our bar, Le Between, welcomes you in pleasant, cozy surroundings with views of the port and a gallery of photos providing an alternative way to discover the town. Furnished with large sofas and comfy armchairs where you can sample our Grands Vins Mercure.

Our accommodation(s)

Choose from our Standard Rooms, with views over the marina or with calmer views over the terrace, or our Privilege Rooms to make the most of a wider range of services. NUXE products in all our bathrooms.

Our guest reviews

Our guest reviews for
Mercure Caen Centre Port de Plaisance Hotel

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,047 reviews

TripAdvisor Rating  4.0/5  1,029 reviews

Great Quality and Location

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

We stayed for three nights and had a wonderful experience. Our room was very clean, newly renovated, and the bed was very comfortable. The hotel staff was courteous and helpful. The bedroom window did not have a screen (it's a France thing), but it did not present a problem.

We’ll located

Customer review rating 5.0/5

Chris Couples - Confirmed reviews ALL

Had a newly refurbished room which was very nice. Location is convenient as an overnight stop en route to Brittany. Handy for restaurants etc

Well located

Customer review rating 4.0/5

Martin S. Couples - Confirmed reviews ALL

Nice hotel, great location, local amenities, and underground secure car park. Refurbishment of rooms is good and modern, and mattress very comfortable - except for the mattress being covered with a waterproof protector and the protector only covered by 1 thin cotton meant that it disturbed sleep significantly as skin couldn't breathe. The underlying mattress is superb but you need to work out how to protect the mattresses (I understand) but not have guests sweating against a plastic protector all night. Sorry to say this but you need to know !

Good location, pared back experience!

Customer review rating 3.5/5

Vs Couples - Confirmed reviews ALL

All staff very helpful as always BUT it was a nuisance to have to ask them to unlock the door every time we wanted to leave! My husband uses a wheelchair and there is only one accessible entrance which was kept locked all the time during the day. Also the provisions in the room were tiny with one small bottle of water in the fridge and a notepad the size of a matchbox!

Excellent Location

Customer review rating 5.0/5

Andy Friends - Confirmed reviews ALL

A first class stay with clean rooms and excellent breakfast

Dear P., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie

Well located, parking available

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Staff friendly, room OK to good

Well located

Customer review rating 4.0/5

Brittany M. Business - Confirmed reviews ALL

Room was pleasant. Good location and friendly staff. After every shower there was water that leaked out and pooled on the carpet by the bathroom door. We didn’t mention it as we were busy and didn’t have time to move rooms. Likely the housekeepers would have known about this issue when cleaning the room daily. It was notoable both my sight and touch.

We found the central location of the hotel very useful.

Customer review rating 3.5/5

Michael L. Couples - Confirmed reviews ALL

Very relaxing environment and pleasant surroundings. The staff were very helpful with any questions or difficulties. My only complaint was that at our age, both 81, and getting frail the room were allocated was almost the furthest possible in terms of distance to walk from the lift and as we had problem with the electronic door key more than once, it resulted in several extra trips to reception.

Lack of facilities

Customer review rating 2.5/5

Chris E. Couples - Confirmed reviews ALL

Saturday evening and no bar or restaurant. Very disappointing and no forward information of this. We felt cheated !

Well located, excellent welcoming staff

Customer review rating 4.0/5

Timothy C. Solo - Confirmed reviews ALL

I had a small dog and the reception staff were exceptionally helpful

Dear Mr C., We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team ! :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie

Very nice and well situated hotel in Caen

TripAdvisor rating 5.0/5

bertrandvilledie2022 TripAdvisor review

I stayed with my wife and sons for a single night after visiting the famous « Memorial de Caen ». The hotel personnel was very nice and managed to have 2 communicating rooms. The rooms were very clean with a nice deco the temperature was a little bit too warm but only because we did not understand how to reduce the temperature of the heating system. Breakfast was very good with a nice buffet.

Excellent location

Customer review rating 5.0/5

Ann Couples - Confirmed reviews ALL

Great spot. Fabulous beds and great view.

Inexistant information

Customer review rating 1.0/5

Arnaud Business - Confirmed reviews ALL

I didn't know that my reservation was done and I never check in my room but you charge me on 4 days ... Even it was a non refundable room I could have canceled the other 3 days.

Toilets need descaling.

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Overall hotel looks old, I mean the corridors and so dark.. Your toilets are filled with tartar, this is so dirty, use a descaling product, this is so disgusting and not hygienic.

Very average

Customer review rating 2.5/5

Peter W. Couples - Confirmed reviews ALL

Our stay was brief but what we was most disappointed at was that breakfast finished at 9.30am! As we a from the UK this time back home would be 8.30am so when your shattered and you wake at 9.15am and are down to the restaurant to have breakfast at 9.32am and told breakfast is finished imagine our dissatisfaction that a 4 star hotel would finish breakfast so early. We had to pick at what was left and to be honest it looked vile. Worst breakfast on the planet

Sad room. No electricity on arrival. Worn carpets

Customer review rating 2.0/5

Elizabeth W. Families - Confirmed reviews ALL

Meh

Made to feel welcome

Customer review rating 5.0/5

Michael L. Couples - Confirmed reviews ALL

Staff friendly and helpful. Newly refurbished room was comfortable and quiet. On arerival we had a little difficulty finding the entrance to the car park (it's on the rue Samuel Bochard), but helpful receptionist told us where to go. Breakfast excellent.

RAS

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

RAS

Well located and underground parking

Customer review rating 4.5/5

Geoff M. Couples - Confirmed reviews ALL

The hotel was well located and had a useful underground parking. The room was newly decorated and was very pleasant.

good location, friendly staff, limited facilities

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

see above

Our most recent 20 reviews

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