Mercure Caen Centre Port de Plaisance Hotel 4 stars

Very happy with staff welcome and service during stay. Bathroom had not been fully fitted (room 264) with non-existent hanging space for towels and toilet roll. Not easy for someone with mobiity problems to chase toilet rolls across the bathroom. No hanging space in bedroom for long coat.

Clean and modern hotel, close to centre of the town so an easy walk. Only complaint was that air conditioning was turned off centrally. Very common in all the French hotels I stayed at. Why not let the customer decide if they want air-conditioning? We opened the window to get some fresh air and put up with a bit of street noise.

As always with this hotel, a warm welcome and felt expected and an individual. Welcome drink token provided without having to ask. Bedroom was spacious with lots of power points. Bar now providing food on certain evenings although I did not make use of this service. I feel that I would not have been comfortable on the seats provided if I were eating. Breakfast was once again very copious with lots of choice. 09.30 finish time during the week felt a little rushed! My main grumble is with the car parking charges. I appreciate it is a spacious underground car park with easy access to the hotel but at 14 euros per night I felt a little peeved. However, the hotel is very well situated in the city centre and a public car park would probably have cost me more!! I enjoyed my stay and will definitely return. Merci beaucoup

Have stayed here a few times. Staff friendly and helpful. Room has all you need. Breakfast plentiful

We arrived late at night, after midnight, and the front desk attendant was very friendly in directing us where to park our vehicle. The room was clean, spacious, and as described. On Sunday mornings, the city hosts a market about 20 steps away from the main entrance. Well-located hotel with beautiful rooms and helpful staff.