ibis budget Perth Airport 3 stars

Terrible! Toilet leaked all night, the shower leaked and the hotel knew about this because they put a towel in the shower to deaden the noise! Definitely not worth anyone's hard earned money! There was a sign to say $20 taxi to the airport, not matter which terminal however I got charged $27. Avoid this place.

If you are after a no frills, over priced budget accommodation this is the place. A dog box for a room, a small fridge a combination toilet/shower and a noisy air conditioner next to the highway. No remote anywhere, no cutlery not even a teaspoon. Old facilities in poor condition.

Avoid! We turned up after a late arrival into Perth airport. Guy on front desk barely acknowledged our exsistence. Room was a shoe box with a double bed and bunk. The bunk didnt have a duvet just a grubby blanket and sheet. The double had a sheet on it that was far too small for the bed. We had aircon so you get a one star for that! Walls were marked. Carpet disgusting. Breakfast, well that is a food hygiene nightmare! One tub of butter, vegimite, peanut butter for everyone to share! Absolutely vile. We ate a bowl of ceral each, safest option in my opinion. We sat amongst crates of laundry in the dining area. What a lovely start to my first morning in WA. Upon leaving the female on reception ignored me as I said goodbye. I know it is budget but I expect aknowledgement from staff and not a communal tub of butter. Will never return!!

Our flight from London, via Singapore, was to arrive in Perth at midnight and the terminal then closed. To cover the few hours before the 6:30am ongoing flight,we needed a hotel room. We also had a very short turn around in Singapore so there was a risk that we might not make the flight to Perth. We were aware of Ibis’s cancellation policy so rang them before booking to see if something could be worked out. We were told that if we paid the higher rate we could cancel from Singapore with no penalty, so we booked. Ultimately our flight was changed and the booking wasn’t needed. We immediately advised Ibis from London. They still charged us for the room. When we contacted them, they denied that any employee would have told us we could cancel. We have an email where we summarised the information we had been given and a reply confirming that it was correct. We are still out of pocket by $145. So, we won’t ever be staying in any Ibis again (especially Perth) and warn other travellers to be aware of dishonest practices just to get bookings.

Management has partly been listening to the many poor recent reviews; as the room was adequately clean but the overall poor design and build of the complex still is a game changer if you are thinking of staying here. Noise from outside (it is on a busy road and close to airport noise and smokers talking down in the carpark) is very evident especially if you are facing that road. But the noise from closing doors, other guests activities through the walls and the noise of people lugging their suitcases up and down the stairs; just makes a good night sleep here very difficult. There is no lift. No bath mat is supplied and the shower curtain and two bathroom floor drains will give you a wet floor. Their smoke alarms and lousy bathroom extraction means that you are meant to shower in the tiny bathroom with the door closed = poor design again. Only very thin (useless) pillows supplied. The 12 m2 room is just too small for 2 adults with full sized suitcases. Even at $99 the above means that I would not recommend staying here. There are now lots of other similar hotels nearby. Spend a few dollars more and stay at one of them.