ibis budget Perth Airport

Our flight from London, via Singapore, was to arrive in Perth at midnight and the terminal then closed. To cover the few hours before the 6:30am ongoing flight,we needed a hotel room. We also had a very short turn around in Singapore so there was a risk that we might not make the flight to Perth. We were aware of Ibis’s cancellation policy so rang them before booking to see if something could be worked out. We were told that if we paid the higher rate we could cancel from Singapore with no penalty, so we booked. Ultimately our flight was changed and the booking wasn’t needed. We immediately advised Ibis from London. They still charged us for the room. When we contacted them, they denied that any employee would have told us we could cancel. We have an email where we summarised the information we had been given and a reply confirming that it was correct. We are still out of pocket by $145. So, we won’t ever be staying in any Ibis again (especially Perth) and warn other travellers to be aware of dishonest practices just to get bookings.

Management has partly been listening to the many poor recent reviews; as the room was adequately clean but the overall poor design and build of the complex still is a game changer if you are thinking of staying here. Noise from outside (it is on a busy road and close to airport noise and smokers talking down in the carpark) is very evident especially if you are facing that road. But the noise from closing doors, other guests activities through the walls and the noise of people lugging their suitcases up and down the stairs; just makes a good night sleep here very difficult. There is no lift. No bath mat is supplied and the shower curtain and two bathroom floor drains will give you a wet floor. Their smoke alarms and lousy bathroom extraction means that you are meant to shower in the tiny bathroom with the door closed = poor design again. Only very thin (useless) pillows supplied. The 12 m2 room is just too small for 2 adults with full sized suitcases. Even at $99 the above means that I would not recommend staying here. There are now lots of other similar hotels nearby. Spend a few dollars more and stay at one of them.

Very basic amenities but as a quick stop after arriving late at the airport it fit the bill. Rooms were small but clean. Only vending machine food available but there is restaurant at another hotel very close by which serves very good food.

Plumbing was very noisy, woken by someone in another room taking a shower at 3am. Room did not have electricity in the morning, had to make coffees in a filthy poorly maintained breakfast room. Won't be returning...

Well located in well serviced budget accommodation $13 Uber from the airport in normal times stayed here before always clean and tidy into the standard you expect for a budget price Reception is open late and service people there are always very friendly and supportive. try to get the beds without the bunks on top if you’re only afterw room for one or two people. I keep coming back as it’s an Accor property so a level of service guaranteed and easier than an Airbnb - at about the same price