Mercure Perth On Hay 4 stars

Customer review rating (ALL Rating) 3.6/5 1,424 reviews

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Description

Hotel extras

  • Located at the heart of Perth

  • Close to Perth attractions Perth Mint and Kings Park

  • Free city loop bus on hotel doorstep

  • On-site parking

  • Spacious meeting, event and board rooms

Our accommodation(s)

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Hotel location

Mercure Perth On Hay

417 Hay Street
6000 PERTH
Australia

GPS:-31.955858, 115.865691

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

HOP & HUDDLE

Hop & Huddle is open for breakfast, lunch and dinner daily. Enjoy a drink and a fresh meal or snack whilst relaxing on the terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.6/5  1,424 reviews

TripAdvisor Rating  2.5/5  41 reviews

Good location

Customer review rating 4.0/5

Thank Y. Friends - Confirmed reviews ALL

Very friendly staff

Dear Jesse , We very much appreciate your comments regarding your stay at the Mercure Perth On Hay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank y. again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Stephanie Netto General Manager

Well located to all services .

Customer review rating 5.0/5

Ross S. Couples - Confirmed reviews ALL

the tavern bar and resturant food was excellant and breakfast was great. thoroughly enjoyed my stay.

Dear Ross, We very much appreciate your comments regarding your stay at the Mercure Perth On Hay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Stephanie Netto General Manager

Well located

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Good choice of breakfast. Rooms very clean. I’m walking distance to food places

Dear Jenette, We very much appreciate your comments regarding your stay at the Mercure Perth On Hay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Stephanie Netto General Manager

Clean , friendly staff, good food.

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

We had a restful time with everything we needed at hand.

Dear Unnur H., We very much appreciate your comments regarding your stay at the Mercure Perth On Hay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Stephanie Netto General Manager

Good Location

Customer review rating 3.5/5

Martin Couples - Confirmed reviews ALL

Very comfortable bed, curtains and carpet appeared new and very functional, room service was good and the room was very clean, there is no microwave which we feel is necessary, staff are extremely helpful and efficient. Our room had a balcony, but overlooked the roof of the entrance to the hotel. Our room and our friends room did not have a toilet brush. We would stay there again.

Dear Martin, Thank you for taking the time to share your experience about your recent stay with us at Mercure Perth On Hay. I’m delighted to hear that you found our location convenient, the bed comfortable, and the room service satisfactory. It’s great to know that you appreciated the cleanliness and the new curtains and carpet, they were indeed recent installed. I apologise for the absence of a microwave in your room; we understand that it can be an important amenity for our guests, and I will certainly take your feedback into consideration for future improvements. Thank you for highlighting our staff’s helpfulness and efficiency; we take pride in our team and their commitment to guest satisfaction. We appreciate your recommendation and look forward to welcoming you back for another stay. Kind Regards, Stephanie Netto General Manager

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Other web-users rate our hotel

  • 764 reviews 8.3/10 Location
  • 1,367 reviews 4.7/10 Room
  • 1,047 reviews 7.1/10 Service
  • 14 reviews 7.9/10 WiFi
  • 664 reviews 3.4/10 Cleanliness
  • 616 reviews 5/10 Comfort
  • 298 reviews 2.6/10 Vibe
  • 289 reviews 6.1/10 Breakfast

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