Mantra on Hay Perth

Customer review rating 4.3/5 1,111 reviews

Mantra on Hay Perth
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Room 1

Number of guests
Children's age
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Hotel extras

  • Spacious full equip apartments

  • indoor heated pool & Gym

  • Close to free public transport

  • onsite resturant and Bar

  • onsite parking

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet AccessPaying
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • PERTH INTERNATIONAL AIRPORTPaying
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Babysitting on requestPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
Business services
  • 1 meeting room(s)
  • Copy/print service availablePaying
Information message

Hotel location

Mantra on Hay Perth

201 Hay Street
6004
perth
australia

Tel: +611300092872

Fax: (+61)8/92674838

Check-in from 14h00

Check out up to 10h00

  • By plane

    PERTH INTERNATIONAL AIRPORT At 18km / 11.18 miles - Shuttle paying

GPS :-31.958718, 115.872236

Our accommodations

Whether you're visiting on business, planning a romantic escape or booking a family vacation, Mantra on Hay is the top pick in Perth accommodation. From spacious hotel rooms for singles and couples to 3 Bedroom Apartments with plenty of space for families and friends. Enjoy all the comforts in the heart of the city including air-conditioning, Foxtel, kitchen and laundry facilities (apartments only) and WiFi (fees apply).

Hotel Room

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone
Room

Our restaurants and bars

CORNERSTONE BAR AND KITCHEN

Type of cuisine: Bistro

Open seven days a week for breakfast and dinner, and serving lunch from Monday to Friday, the Cornerstone Bar & Kitchen a great spot to sample some fabulous West Australian produce and award-winning wines. Room service also available.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 90

  • Maximum capacity: 90 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Mantra on Hay Perth

100% genuine reviews from our guests

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ALL Rating 4.3/5

1,111 reviews

Pleasant stay

Customer review rating 4.3/5

Anonymous Families - 06/07/2020 Confirmed reviews ALL

Easy to find, good parking below building. It was a shame the pool and breakfast facilities at hotel were not yet open despite easing of Covid-19 restrictions. The apartment was clean and well maintained, comfortable beds and service staff on desk were very helpful and friendly. We enjoyed our stay here.

Dear Katie, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I do apologise for the pool, gym & restaurant closed. Our hotel values the health and safety of our staff and guests. We are working through the detailed policies and procedures to reopen these areas in the near future. Thank you again for sharing your experience, and we hope to welcome you on a return trip to sunny Perth. Sharon.A Front Office Manager | Mantra on Hay P: +6… | ha… | www.mantra.com.au/hay

great thank you

Customer review rating 4.3/5

Shaun Business - 03/07/2020 Confirmed reviews ALL

great

Dear Shaun, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sharon.A Front Office Manager | Mantra on Hay P: +6… | ha… | www.mantra.com.au/hay

Excellent accommodation. Comfortable. Good location to train/bus/city.

Customer review rating 4.3/5

Narelle Couples - 03/07/2020 Confirmed reviews ALL

Comfortable beds. Bath/Shower good. Staff excellent. Could stay for a couple of weeks but with minor adjustments (not enough plates, crockery, cultery, cooking pans). Very relaxing.

Dear Narelle, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharon.A Front Office Manager

Great staff

Customer review rating 4.3/5

Scott Business - 02/07/2020 Confirmed reviews ALL

Had to quarantine at the Mantra on Hay for 2 weeks, this is the second time I've had to do this at this hotel. The whole experience was well organized by the management team and the staff went above and beyond to make sure a difficult time was made easier

Dear Scott, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. Thank you for your kind words about our staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope to welcome you on a return trip to sunny Perth. Sharon.A Front Office Manager | Mantra on Hay P: +6… | ha… | www.mantra.com.au/hay

well located, but room was a noisy as could hear the extractor fan from the room above all night

Customer review rating 4.3/5

Helen Business - 01/07/2020 Confirmed reviews ALL

nice hotel big apartment, but as stated could hear the extractor fan all night

Dear Helen, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive and contructive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope to welcome you on a return trip to sunny Perth. Sharon.A Front Office Manager | Mantra on Hay P: +6… | ha… | www.mantra.com.au/hay

TERRIBLE water pressure!

Customer review rating 4.3/5

Alicia Friends - 30/06/2020 Confirmed reviews ALL

Comfy bed, good sized apartment, great service! The water pressure and lack of hot water was extremely frustrating!

Dear Alicia, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I have addressed your concerns about water pressure with our maintenance team. Thank you again for sharing your experience, and we hope to welcome you on a return trip to sunny Perth. Sharon.A Front Office Manager | Mantra on Hay P: +6… | ha… | www.mantra.com.au/hay

Great housekeeping

Customer review rating 4.3/5

Jay Business - 28/06/2020 Confirmed reviews ALL

I was in quarantine, hotel staff where friendly on the phone and cleaners came every day to see if I needed anything. Had phone calls from reception to see if all was good as well.

Dear Jay, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope to welcome you on a return trip to sunny Perth. Sharon.A Front Office Manager | Mantra on Hay P: +6… | ha… | www.mantra.com.au/hay

Well located

Customer review rating 4.3/5

Patricia A. H. Couples - 28/06/2020 Confirmed reviews ALL

Very good, hotel staff extremely pleasant and polite, respectful and helpful. Was a little disappointed that the restaurant was closed, however we understood it was closed due to COVID 19. Have stayed at the mantra on hay many times and would recommend it to others as a great place to stay.

Dear Patricia, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope to welcome you on a return trip to sunny Perth. Sharon.A Front Office Manager | Mantra on Hay P: +6… | ha… | www.mantra.com.au/hay

Superb stay

Customer review rating 4.3/5

Anonymous Business - 27/06/2020 Confirmed reviews ALL

Great staying at Mantra. Front desk always willing to help. Thanks!

Dear Noel, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sharon Almeida Front Office Manager | Mantra on Hay P: +6… | sh… | www.mantra.com.au/hay

East Perth Stay.

Customer review rating 4.3/5

Joe S. Business - 26/06/2020 Confirmed reviews ALL

I have stayed here twice now and a third visit soon due to the covid/Govenment shut down of the borders. I have no complaints. The staff treated me well and not like a leper like some other places i have stayed. The rooms were clean and comfortable.

Dear Joe, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sharon Almeida Front Office Manager | Mantra on Hay P: +6… | sh… | www.mantra.com.au/hay

Value for money

Customer review rating 4.3/5

Cameron Families - 23/06/2020 Confirmed reviews ALL

Good size apartment, heating took along time to warm the rooms and was noisy. Musty smell to the lounge area.

Dear Cameron, We very much appreciate your constructive feedback regarding the air cons at the Mantra on Hay Perth. I have raised your concern with the housekeeping and maintenance manager. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sharon.A Front Office Manager | Mantra on Hay 201 Hay Street East Perth, WA 6004 Australia P: +6… | ha… | www.mantra.com.au/hay

Very clean

Customer review rating 4.3/5

Elaine S. Families - 22/06/2020 Confirmed reviews ALL

We were very welcomed when we arrived and were impressed with our room.

Dear Elaine, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sharon.A Front Office Manager | Mantra on Hay P: +6… | ha… | www.mantra.com.au/hay

Great location

Customer review rating 4.3/5

Rachelle Families - 21/06/2020 Confirmed reviews ALL

We didn’t get the full experience as the pool, gym, restaurant were all closed due to COVID, however the room was clean, staff were polite and helpful.

Dear Rachelle, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sharon.A Front Office Manager | Mantra on Hay 201 Hay Street East Perth, WA 6004 Australia P: +6… | ha… | www.mantra.com.au/hay

Very clean, well located, Great stay

Customer review rating 4.3/5

Bel Friends - 20/06/2020 Confirmed reviews ALL

Stayed for a week in a 2 bedroom apartment which was very clean, and comfortable. Great staff.

Dear Belinda, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sharon.A Front Office Manager | Mantra on Hay 201 Hay Street East Perth, WA 6004 Australia P: +6… | ha… | www.mantra.com.au/hay

Conveniently located.

Customer review rating 4.3/5

Dave Solo - 18/06/2020 Confirmed reviews ALL

Clean comfortable and friendly.

Dear David M., We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sharon.A Front Office Manager | Mantra on Hay P: +6… | sh… | www.mantra.com.au/hay

Great staff and facilities great room - extremely poor food service - not enough healthy choices - sry small portions for large cost - hot meals were alway cold

Customer review rating 4.3/5

Gjw Business - 17/06/2020 Confirmed reviews ALL

As usual the staff were fantastic very friendly and helpful Facilities and room were also to a high standard Meal however were very poor Not enough health choices eg salads etc and simple foods like a nice steak would have been nice as has been when CornerStone restaurant was running Meals were cold Portion size to Price payed was ridiculous eg two Poached eggs $21.00 Not impressed I’ll stay again if meals are changed In saying all that thanks to the staff my stay was good Thanks Cheers Guy

Dear Mr W., Thank you for taking the time to tell us about your experience at the Mantra on Hay Perth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Thank you for kind words about our staff. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Your feedback regarding the food has been taken to our GM. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sharon.A Front Office Manager | Mantra on Hay P: +6… | ha…|

Good stay but disappointed over dining

Customer review rating 4.3/5

Berin S. Solo - 16/06/2020 Confirmed reviews ALL

The room was great the staff friendly but was disappointed with the dining options being reduced

Dear Berin, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Unfortunately with a heavy heart Cornerstone restaurant had to close down. Unfortunate during the week of closure our stock was reduced, and we were unable to order more due to the shut down of the business. In regards to your bond, unfortunately I can see that your travel agent only provided a charge-back for room and meals only. Total liability for any loss/damage (including but not limited to appliances, furniture, keys, fittings, fixtures and any unsettled charges was not provided by your Agent or Company). As a condition of stay, this is required by all guests staying at the hotel, if not covered by company or agent. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sharon.A Front Office Manager | Mantra on Hay P: +6… | ha… |
Customer review rating 4.3/5

C H. Couples - 14/06/2020 Confirmed reviews ALL

The room was very comfortable and I was pleased to find the toilet easily accessible for my wife who uses a walker. The staff were attentive and helpful.

Dear Mr H., We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are trying to minimise the contact through Covid, we are happy to email you a copy of your invoice. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sharon.A Front Office Manager | Mantra on Hay 201 Hay Street East Perth, WA 6004 Australia P: +6… | sh… | www.mantra.com.au/hay Information herein may be confidential. Email and attachment integrity cannot be guaranteed.

Good Stay, but Missing Loyalty Points...

Customer review rating 4.3/5

Noel Business - 01/04/2020 Confirmed reviews ALL

Stayed at Mantra on Hay: 18-30 March Place was OK Seems my stay has not been credited toward my Accor loyalty membership

Dear Noel, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. ALL member points will be added, this addition can take up-to 3-5 business days to reflect on your account. Due to recent events with COVID-19 Pandemic and In the safety , all guests flagged as self-isolation were requested to complete all their forms in their apartments. This was to minimise the risk and contact to staff, yourself and other guests in the hotel. Please rest assured all details of your declaration and payment details are secured and then disposed securely. The charges you incurred on your account exceeded the AUD100.00 hold on your credit card. Your card was required to take the additional funds to settle your account. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharon A Front Office Manager

A sense of calm in a chaotic world

Customer review rating 4.3/5

Kevin P. Solo - 30/03/2020 Confirmed reviews ALL

Nobody plans to have to lock themselves down at a holiday location. But these are uncertain and unpredictable tomes. Covid-19 Lockdown disrupt the plans of both holiday and business traveller. Thank goodness for places such as Mantra on Hay.

Dear Kevin, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for your kind words. All the changes have and continue to be challenging. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharon.A Front Office Manager
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