Mantra on Hay Perth 4 stars

Customer review rating (ALL Rating) 3.9/5 1,069 reviews

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Description

Hotel extras

  • Perfect for long and short stay guests

  • Indoor heated pool and gym

  • Close to free public transport

  • Onsite parking at the hotel at a cost of $30 per day

Our accommodation(s)

Room

Hotel Room

  • 2 pers. max
  • 23 / 247 sq ft
  • Bedding 1 x King size bed(s)

Hotel location

Mantra on Hay Perth

201 Hay Street
6004 PERTH
Australia

GPS:-31.958718, 115.872236

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Meetings & Events

Number of Meeting Room
1
Surface of the largest room
90  /  967 sq ft
Maximum seats capacity
90
Maximum capacity for banquets
64
Find out more

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,069 reviews

Customer review rating 5.0/5

Tyron J. Business - Confirmed reviews ALL

Enjoyed the ground floor unit 102. Hotel was in a good location.

Dear Tyron, Thank you for your lovely review. We’re delighted to hear you enjoyed your stay in Unit 102 and found our location convenient for your visit. We truly appreciate your feedback and hope to welcome you back again soon. Team Mantra

Customer review rating 5.0/5

Anne M. Families - Confirmed reviews ALL

Stay here often, always enjoy the no fuss,beautifully clean rooms. Reception staff are friendly and very professional .

Dear Anne, Thank you for your continued support and for sharing your kind feedback. We’re delighted to hear that you consistently enjoy the no-fuss experience, our beautifully clean rooms, and the friendly, professional service from our team at reception. We truly value your loyalty and look forward to welcoming you back again soon. Team Mantra

Customer review rating 2.5/5

Dale C. Families - Confirmed reviews ALL

good location for what we needed. The 2 bedroom apartment was a good size but tired and bathroom very much needs updating. The room could do with better cleaning especially around the bed and the bathroom didn't feel clean but perhaps is just old

Thank you for taking the time to share your experience. I’m glad to hear the location suited your needs and that the two‑bedroom apartment offered enough space for your stay. At the same time, I’m sorry the condition of the apartment and the cleanliness didn’t meet expectations. The bathroom and overall upkeep should feel fresh and comfortable, and it’s clear we fell short here. Your comments about the cleaning—especially around the bed and in the bathroom—are important, and we’ll be addressing them directly with our housekeeping and maintenance teams. Feedback like yours helps us prioritise updates and improve the experience for future guests. We appreciate you staying with us and hope we’ll have the chance to welcome you back with a noticeably improved stay. Regards, Mantra on Hay

Customer review rating 0.5/5

Gurpreet S. Business - Confirmed reviews ALL

They didn’t mentioned at time of booking that parking is extra charges and then on spot charged $120 for parking. They won’t even clean your room even if you are staying their for 4-5 nignts.

Thank you for sharing your feedback. I’m sorry to hear about the frustration you experienced during your stay. We understand how unexpected charges can be disappointing, and we apologize if the parking fee wasn’t clearly communicated at the time of booking. We’ll be reviewing our process to ensure this information is made more transparent moving forward. Regarding housekeeping, we aim to provide a comfortable experience for all guests, and it’s concerning to hear that your room wasn’t serviced during a multi‑night stay. This isn’t the level of service we strive for, and we appreciate you bringing it to our attention so we can address it with our team. We value your comments and hope we’ll have the opportunity to provide you with a much better experience in the future.

Customer review rating 2.5/5

Belinda H. Business - Confirmed reviews ALL

They charged me $440 for a " no show" for a room that I didn't book and refused to give me a refund

Thank you for bringing this to our attention. I’m very sorry to hear about the frustration you experienced. Being charged for a reservation you didn’t make is understandably upsetting, and it’s concerning to hear that you felt your concerns weren’t addressed properly. We take billing issues seriously, and this isn’t the experience we want for any guest. I’d appreciate the chance to look into what happened and clarify the situation so we can work toward a fair resolution. Please reach out to us directly with your booking details so we can investigate this further. Thank you again for sharing your feedback. Regards, Mantra on Hay

Other web-users rate our hotel

  • 747 reviews 8.1/10 Location
  • 1,301 reviews 5.6/10 Room
  • 915 reviews 7.8/10 Service
  • 63 reviews 1.8/10 WiFi
  • 565 reviews 3.2/10 Cleanliness
  • 341 reviews 3.2/10 Amenities
  • 216 reviews 3.4/10 Vibe
  • 46 reviews 2.7/10 Wellness Area

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