Mantra on Hay Perth

Customer review rating 4.3/5 973 reviews
Mantra on Hay Perth
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Room 1

Number of guests
Children's age

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Hotel extras

  • Spacious full equip apartments

  • indoor heated pool & Gym

  • Close to free public transport

  • onsite resturant and Bar

  • onsite parking

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet AccessPaying
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • PERTH INTERNATIONAL AIRPORTPaying
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
Business services
  • 1 meeting room(s)
  • Copy/print service available

Hotel location

Mantra on Hay Perth

201 Hay Street
6004
perth
australia

Tel: +611300092872

Fax: (+61)8/92674838

Contact email

Check-in from 14h00

Check out up to 10h00

  • By plane

    PERTH INTERNATIONAL AIRPORT At 18km / 11.18 miles - Shuttle paying

GPS :-31.958718, 115.872236

Our accommodations

Whether you're visiting on business, planning a romantic escape or booking a family vacation, Mantra on Hay is the top pick in Perth accommodation. From spacious hotel rooms for singles and couples to 3 Bedroom Apartments with plenty of space for families and friends. Enjoy all the comforts in the heart of the city including air-conditioning, Foxtel, kitchen and laundry facilities (apartments only) and WiFi (fees apply).

Hotel Room

  • Max. number of persons: 2
  • Area: From 23
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

1 Bedroom Apartment

  • Max. number of persons: 3
  • Area: From 55
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

2 Bedroom 1 Bathroom Apartment Queen-Twin

  • Max. number of persons: 5
  • Area: From 75
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

2 Bedroom 1 Bathroom Apartment Queen- Queen

  • Max. number of persons: 5
  • Area: From 75
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

2 Bedroom 2 Bathroom Apartment Queen - Twin

  • Max. number of persons: 5
  • Area: From 75
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

2 Bedroom 2 Bathroom Apartment Queen- Queen

  • Max. number of persons: 5
  • Area: From 75
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Family Room

  • Max. number of persons: 5
  • Area: From 75
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

3 Bedroom Apartment

  • Max. number of persons: 7
  • Area: From 105
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Our restaurants and bars

CORNERSTONE BAR AND KITCHEN

Type of cuisine: Bistro

Open seven days a week for breakfast and dinner, and serving lunch from Monday to Friday, the Cornerstone Bar & Kitchen a great spot to sample some fabulous West Australian produce and award-winning wines. Room service also available.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 90

  • Maximum capacity: 90 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Mantra on Hay Perth

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

973 reviews

Comfortable, convenient and friendly service

Customer review rating 4.3/5

Andrea Families - 20/02/2020 Confirmed reviews ALL

Centrally located, clean and comfortable hotel with friendly professional service and a well appreciated indoor pool. Good variety of breakfast choices - fresh and tasty.

Dear Andrea, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. Thank you for your kind words regarding our staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sharon Almeida Front Office Manager | Mantra on Hay P: +6… | ha… | www.mantra.com.au/hay

Well located

Customer review rating 4.3/5

Christine Couples - 20/02/2020 Confirmed reviews ALL

Two nights, initial stop from UK

Dear Christine, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive and constructive feedback. I’m sorry to read of your disappointment in regards to our car parking facility. Please rest assured that we do our best to ensure that our prices remain competitive within the Perth CBD and our packages are reviewed on a regular basis to make certain we cater to our guest needs. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sharon Almeida Front Office Manager | Mantra on Hay P: +6… | ha… | www.mantra.com.au/hay

The food was good the room was comfortable

Customer review rating 4.3/5

Anonymous Families - 19/02/2020 Confirmed reviews ALL

We couldn’t get into our room until 3.30, which made it a long day when we left at 4am and we had a baby with us. Food was great and room was comfortable. Car park is way to small.

Dear Megan, Thank you for taking the time to tell us about your experience at the Mantra on Hay Perth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Sorry to read about your wait for the check-in, we had a large group arrive earlier than expected to the hotel. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sharon.A Front Office Manager | Mantra on Hay 201 Hay Street East Perth, WA 6004 Australia P: +6… | ha… | www.mantra.com.au/hay
Customer review rating 4.3/5

Cherie Families - 19/02/2020 Confirmed reviews ALL

The food wasnt that great and I didnt realise it wasnt a serviced room

Dear Cherie, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive and constructive feedback. I will share your concerns about food quality to our Food & Beverage Manager. Thank you again for sharing your experience, we look forward to welcome you on a return stay at Mantra on Hay. Sharon.A Front Office Manager | Mantra on Hay 201 Hay Street East Perth, WA 6004 Australia P: +6… | ha… | www.mantra.com.au/hay

great location. very clean.

Customer review rating 4.3/5

Jimmy Friends - 19/02/2020 Confirmed reviews ALL

Friendly staff always greet you with a smile.

Dear Richard, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sharon.A Front Office Manager | Mantra on Hay 201 Hay Street East Perth, WA 6004 Australia P: +6… | ha… | www.mantra.com.au/hay

Good location, friendly staff

Customer review rating 4.3/5

Anonymous Couples - 18/02/2020 Confirmed reviews ALL

Apartment was nice & clean, spacious. Not a fan of the pool area, not very inviting. Gym equipment should be separate area. Bar closes too early at night

Dear Julie, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sharon.A Front Office Manager | Mantra on Hay 201 Hay Street East Perth, WA 6004 Australia P: +6… ha… | www.mantra.com.au/hay

Beautiful Room, amazing aircon and lovely cafe staff

Customer review rating 4.3/5

Renee Families - 18/02/2020 Confirmed reviews ALL

We had requested and were confirmed with a late check out at 12. How ever we received a call in the room at 10:30 to say we needed to check out. Once i went down and showed them the email they let us stay till 12. How ever when we went to the room at 11:30 after using the pool the key card wouldnt work. Luckily our son was in the room and opened the door. Pool water smelt damp and stink. Got back in the afternoon to a made bed (very thankful) and a pair of black g strings on the floor (not mine lol) we laughed it off.

Dear Renee, Thank you for taking the time to tell us about your experience at the Mantra on Hay Perth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I have raised your concerns with my front office and housekeeping teams. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sharon.A Front Office Manager | Mantra on Hay 201 Hay Street East Perth, WA 6004 Australia P: +6… | ha… | www.mantra.com.au/hay

Very average

Customer review rating 4.3/5

Anonymous Families - 18/02/2020 Confirmed reviews ALL

We weren’t very impressed with our stay.Starting with changing our booking to my husbands name as he’s a silver accor member.everytime we rang or spoke to the hotel they hadnt changed it,even after taking our details twice. we went to a family members room whilst we waited for our room to be ready and didnt receive a phone call to say it was ready as that’s what we had been told.we had to call to ask if it was ready and that was at 2.30pm.the one seater chair&kitchen stools had marks all over them.there was cigarette butts on our balcony floor.our room smelt like curry,specially in the laundry and the halls had a curry type smell to them too.our beds were very comfy :) pool had a funny smell about it and had a brown ring around the pool at water level.our room service trays from dinner weren’t taken away before we left mid morning to head out to our event.we were staying at the hotel with family&when we requested a bucket of ice it took over an hour with 2 reminders to come.also their door card scanner wasn’t working&we had to go to reception to sort that out.we requested a late check out and was told that was fine then our cards locked us out at 10am so had to go back to reception to sort the cards.the restaurant and breakfast were awesome.we had great service in the restaurant&the food was great.for the price we paid we felt like we didn’t get our monies worth!

Dear Nathan, Thank you for taking the time to tell us about your experience at the Mantra on Hay Perth. Thank you for bringing your concerns to my attention. I am disappointed to read about your experience, please allow me to express my sincerest apologies. We value our ALL members and it saddens me to read the service concerns you have experienced. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I have raised your concerns with my front office team about your concern about your key and ice delivery, and housekeeping about cleanliness, to ensure your experiences do not reoccur. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sharon.A Front Office Manager | Mantra on Hay 201 Hay Street East Perth, WA 6004 Australia P: +6… | ha… | www.mantra.com.au/hay

On the outskirts of the city

Customer review rating 4.3/5

Aeb Families - 17/02/2020 Confirmed reviews ALL

Lovely apartment apart from the lack of lighting in the bedrooms. Lamps are not sufficient. Room was clean although it probably needs a bit of TLC. Great location. Short 10 minute walk into Hay street Mall. Reception staff very helpful.

Dear Anna, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sharon.A Front Office Manager | Mantra on Hay 201 Hay Street East Perth, WA 6004 Australia P: +6… | ha… | www.mantra.com.au/hay

Mantra on Hay

Customer review rating 4.3/5

Iain B. Business - 16/02/2020 Confirmed reviews ALL

Work trip. Nice comfortable rooms with good facilities. Close to plenty of restaurants / shops. Good location.

Dear Iain, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sharon.A Front Office Manager | Mantra on Hay 201 Hay Street East Perth, WA 6004 Australia P: +6… | ha… | www.mantra.com.au/hay

Great communication from staff, good location

Customer review rating 4.3/5

Chris H. Families - 16/02/2020 Confirmed reviews ALL

The staff were excellent and gave good advice and assisted in any way they could. The location was far enough away from the centre to be quiet but close enough to walk. Overall, perfect stay.

Dear Chris We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ron Lee Assistant Manager

Awesome

Customer review rating 4.3/5

Anonymous Couples - 15/02/2020 Confirmed reviews ALL

Enjoyed stay

Dear Tanya, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ron Lee Assistant Manager

False Fire alarm went off In the night

Customer review rating 4.3/5

Jade Z. Families - 15/02/2020 Confirmed reviews ALL

We came from Melbourne and stayed at the Mantra. During the night the fire alarm went of at around 12-1am and everyone in the hotel were evacuated. It made things worse as we have a newborn baby. It was a false alarm. Totally understand these things happen but this is actually the second time this has happened in a mantra hotel. First time it happened to us in Albury Mantra and now Perth.

Dear Jade Thank you for taking the time to tell us about your experience at the Mantra on Hay Perth. Please accept our sincere apologies for the inconvenience caused by the fire alarm, and we appreciate for your understanding that the safety and security of our guests is always our number one priority. Thank you and we hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ron Lee Assistant Manager

Good location

Customer review rating 4.3/5

Annette Families - 12/02/2020 Confirmed reviews ALL

Reception staff very helpful. Apartments nice and comfortable.

Dear ANNETTE S., We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ron Lee Assistant Manager

Good location

Customer review rating 4.3/5

Lisa C. Families - 12/02/2020 Confirmed reviews ALL

The A/C was loud and we could not have it going during the night. More sound proofing from outsider needs to be done. Fire alarm went off at about midnight very disappointing. There was only one bin in the 2 bedroom apartment and I was staying in a family room, need a bin in the bathrooms and in the kitchen. lounge is very old and lumpy, update your furniture might be an Idea.

Dear Lisa, Thank you for taking the time to tell us about your experience at the Mantra on Hay Perth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ron Lee Assistant Manager

Good location, friendly staff

Customer review rating 4.3/5

Jodie Friends - 11/02/2020 Confirmed reviews ALL

Found items of clothing still in dryer & behind TV cabinet so not sure how thoroughly the cleaners check apartments however was clean & tidy. Beds were comfortable. Requested additional towels from reception but we washed & dried the ones we had before the additional even arrived (didn’t arrive before our check out at 10am) staff were very friendly but also hard to understand at one point due to language barrier. However would recommend & also will return. Thanks!

Dear Jodie L., We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope welcoming you soon again Sincerely, Ron Lee Assistant Manager

well located and always a great stay as per normal

Customer review rating 4.3/5

Julie M. Couples - 10/02/2020 Confirmed reviews ALL

Hotel is always very clean we have stayed with Mantra on Hay every time we stay in Perth and staff are very nice and helpfull

Dear Julie, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Apologies again for the mix up with the minibar. Regards,

Nothing special

Customer review rating 4.3/5

Anonymous Business - 09/02/2020 Confirmed reviews ALL

It was ok, the bathroom though had large amounts of black mould around the fixtures in the bath and shower and a lot of the lamps and furnishings were dusty. I would expect better for a place like this.

Dear M., Thank you for taking the time to tell us about your experience at the Mantra on Hay Perth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ron Lee Assistant Manager

Terminal 2 Star

Customer review rating 4.3/5

Disappointed Business - 09/02/2020 Confirmed reviews ALL

The Mantra is the puppy at the animal shelter that’s been there too long. It’s hair is matted and alive with parasites, it has a half chewed ear and walks with a limp, but it’s tail still wags enthusiastically when it sees you. You desperately want to pet it but you know you’ll lose an arm or die of some horrible flesh eating disease if you do.

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Karl Henry General Manager

Good stay

Customer review rating 4.3/5

Anonymous Families - 06/02/2020 Confirmed reviews ALL

Helpful & pleasant staff. Spacious accommodation

Dear Lisa & Jamie Thanks for sharing your experience regarding the recent stay with us at Mantra on hay. We are glad that you enjoyed the spacious room and friendly services from our team. We appreciate your business and look forward to your return. Best Regards Ron Lee Assistant Manager
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