Mantra on Hay Perth

Customer review rating (ALL Rating) 3.9/5 882 reviews

Mantra on Hay Perth - Image 1
Mantra on Hay Perth - Image 2
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Mantra on Hay Perth - Image 4
201 Hay Street, 6004 PERTH, Australia

Description

Hotel extras

  • Perfect for long and short stay guests

  • Indoor heated pool and gym

  • Close to free public transport

  • Onsite parking at the hotel at a cost of $30 per day

Our accommodation(s)

Room

Hotel Room

  • 2 pers. max
  • 23 m² / 247 sq ft
  • Bedding 1 x King size bed(s)

Hotel location

Mantra on Hay Perth

201 Hay Street
6004 PERTH
Australia

GPS:-31.958718, 115.872236

Telephone
Fax +61 8 9267 4838

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Meetings & Events

Number of Meeting Room
1
Surface of the largest room
90 m²  /  967 sq ft
Maximum seats capacity
90
Maximum capacity for banquets
64
Find out more

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  882 reviews

TripAdvisor Rating  3.8/5  2,030 reviews

Extremely bad smell on the level we stayed on

Customer review rating 1.5/5

Brian A. Families - Confirmed reviews ALL

My family and I stayed at the motel for six nights, initially on level 4, where we encountered A. strong, unpleasant odor throughout the entire floor. Upon entering our room, we were met with an overpowering smell of bleach. We hoped the smell would dissipate, but it remained unchanged the next morning. After discussing the issue with reception, they kindly moved us to A. different level, and the rest of our stay was satisfactory. Another point of concern was the $200 holding fee for incidentals, which amounted to $203.50 due to the credit card fee. As of this review, the fee has been held on my credit card for 24 days, slightly longer than the timeframe reception initially advised.

Dear Guest, Thank you for the detailed review. We regret to hear about the odour issue you initially encountered during your stay, but are glad that our team were able to resolve it eventually. We thank you for your patience and understanding. If your bond is still outstanding, feel free to reach out to us directly by email. We should have released it upon checkout, and it can take up to 10 banking business days afterwards to fully be removed by your bank. There have also been A. few public holidays since then, so feel free to contact your bank as they may have more information regarding this. Thank you again for choosing to stay with us, and we hope to have the chance to provide you with A. more improved stay on your next visit. Team Mantra

Perfect spot like home

TripAdvisor rating 5.0/5

hkangi TripAdvisor review

I had a wonderful experience during my stay. Adi and Michelle at the reception were outstanding—warm, welcoming, and always ready to assist. They truly made me feel at home, and I deeply appreciate their efforts. The rooms were spotless, and the beds provided excellent comfort for a restful night’s sleep. The Wi-Fi connection was strong and reliable, which was perfect for my needs. Additionally, the kitchen amenities were top-notch, making meal preparations convenient and enjoyable. I highly recommend this place to anyone seeking a comfortable and hospitable environment.

Hi hkangi, Thank you very much for the fantastic review. We appreciate the kind words and are happy to hear that your stay was amazing, made better by our wonderful team. We are also glad that you made great use of all our room facilities. Thank you again for your support, and we look forward to seeing you again in the future. Team Mantra

Everything you need is right at your door step

Customer review rating 4.5/5

Jimmy M. Families - Confirmed reviews ALL

Stayed a few times and will again as it’s our go to when staying in Perth excellent location and staff easy to deal with

Dear Guest, Thank you very much for the review and for the kind words. We\'re pleased to hear that we\'re your go-to in Perth and that our amenities and team make your stays easy and enjoyable. We look forward to welcoming you back again soon! Team Mantra

Over priced and unpleasant

Customer review rating 2.0/5

Ap Families - Confirmed reviews ALL

A very basic 2-bed, 2-bath room. Very overpriced for amenities and location. Over one week, only had a light clean - fresh towels and sheets, wipe surfaces- once (had to call to request rubbish be emptied over the weekend). Bathrooms desperately in need of a renovation. Sheets like cardboard. Car park extremely difficult to manoeuvre (and an extra $30/day). Staff overworked and undertrained. Will not stay again.

Dear Guest, Thank you for taking the time to provide such detailed feedback following your stay. We\'re sorry to hear that your experience did not meet expectations and that a number of aspects, including the room furnishings and available amenities, were disappointing. We understand your concerns regarding value and the impact of nearby construction, and we regret that these factors affected your stay. Your comments have been shared with our management team as we continue working to improve both our facilities and the overall guest experience. Sincerely, Team Mantra

Exceptional service

Customer review rating 5.0/5

H. Business - Confirmed reviews ALL

Great location. Short stroll to the CBD. Reception was excellent with friendly staff. Room was clean and neat . Highly recommended . Thumbs up 👍🏻

Hi H., Thank you for the great review. We\'re glad to hear that you had a wonderful stay and we hope to see you again soon! Team Mantra

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Other web-users rate our hotel

  • 696 reviews 8.3/10 Location
  • 1,206 reviews 6/10 Room
  • 822 reviews 7.9/10 Service
  • 40 reviews 1.6/10 WiFi
  • 541 reviews 3.8/10 Cleanliness
  • 274 reviews 3.6/10 Amenities
  • 152 reviews 4.4/10 Food
  • 68 reviews 4.2/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.