Mantra on Hay Perth 4 stars

Customer review rating (ALL Rating) 3.9/5 1,065 reviews

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Description

Hotel extras

  • Perfect for long and short stay guests

  • Indoor heated pool and gym

  • Close to free public transport

  • Onsite parking at the hotel at a cost of $30 per day

Our accommodation(s)

Room

Hotel Room

  • 2 pers. max
  • 23 / 247 sq ft
  • Bedding 1 x King size bed(s)

Hotel location

Mantra on Hay Perth

201 Hay Street
6004 PERTH
Australia

GPS:-31.958718, 115.872236

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Meetings & Events

Number of Meeting Room
1
Surface of the largest room
90  /  967 sq ft
Maximum seats capacity
90
Maximum capacity for banquets
64
Find out more

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,065 reviews

TripAdvisor Rating  3.8/5  2,049 reviews

Customer review rating 5.0/5

Kristy P. Families - Confirmed reviews ALL

Very clean and comfortable. We enjoyed our stay

Dear Kristy, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Team Mantra

Customer review rating 0.5/5

Brendon M. Families - Confirmed reviews ALL

Staying in room 202, we were met with mold in every corner of the bathroom from an inadequate exhaust fan system. The beds were rock hard, with extremely thin pillows and no blanket provide on one of the beds. The coffee table and side tables next to the lounges has spills on them that hadn't been cleaned. Above the soap dispenser in the bathroom there was what appeared to be dried blood. The bedrooms and lounge have no overhead lighting, just a lamp, making it difficult to see after dark. The hotel is equipped with 3 elevators, 2 were out of service and the 3rd was intermittently faulty, leaving us to use the stairs. Prior to checking in I was advised via email to reply if I needed to book a parking space, I advised them I do, the email response was that they have no system to book parking spaces and I need to arrange this on check in, then when checking in I was advised there was no parking available and I should have booked it in advance. We cut our trip short due to the hotel experience, will not return.

Dear Brendon, Thank you for taking the time to provide such detailed feedback. We are sincerely sorry to hear about your experience and the condition of the apartment, as well as the inconvenience caused by the lifts and parking arrangements. This is not the level of comfort or service we aim to deliver, and we understand how disappointing it would have been for your stay to be impacted in this way. Your comments have been noted and will be shared with the relevant teams, as they highlight areas that require immediate attention and improvement. We appreciate you bringing these matters to our attention, as guest insight is essential in helping us review our standards and processes. Regards, Team Mantra

Customer review rating 4.0/5

Roland L. Couples - Confirmed reviews ALL

Although in need of a complete makeover to meet today's standards of accommodation, we enjoyed our stay thanks to the immediate proximity of free public transport to browse around town, kings park and other interesting sites.

Dear Roland L., We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Mantra

Customer review rating 3.5/5

Megan M. Business - Confirmed reviews ALL

I had read some pretty scathing reviews and was worried. However, the hotel despite being older and well worn was perfectly fine. The room was spacious and well equipped and the staff were helpful. The value for money was great. Definitely more flash places around but when you're barely in your room, this is all you need.

Dear Megan, Thank you for taking the time to share your experience with us. We’re pleased to hear that despite initial concerns, you found your stay comfortable and enjoyable. It’s great to know you appreciated the spacious, well-equipped room, helpful staff, and the value for money we offer. We agree—while there may be more modern options nearby, we’re glad we could provide everything you needed for a comfortable stay, especially when you’re out and about most of the time. Thank you again for your thoughtful feedback. We hope to welcome you back again in the future. Regards, Team Mantra

Good CBD location

TripAdvisor rating 4.0/5

BontaksTravels TripAdvisor review

Ideal location in a quiet precinct in the CBD, and the essentials for accommodation are provided without having to pay for bells and whistles. Rooms were spacious and the beds comfortable and the full kitchen was ideal for self-catering or ordering in. A Chinese restaurant operates in the building, which can be accessed from the foyer. Highly recommended for this type of accommodation.

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Other web-users rate our hotel

  • 751 reviews 8.1/10 Location
  • 1,310 reviews 5.6/10 Room
  • 922 reviews 7.9/10 Service
  • 62 reviews 1.8/10 WiFi
  • 573 reviews 3.2/10 Cleanliness
  • 337 reviews 3.4/10 Amenities
  • 218 reviews 3.5/10 Vibe
  • 48 reviews 2.8/10 Wellness Area

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