Description
Hotel extras
-
Perfect for long and short stay guests
-
Indoor heated pool and gym
-
Close to free public transport
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Onsite parking at the hotel at a cost of $30 per day
Our accommodation(s)
Room
Hotel Room
- 2 pers. max
- 23 m² / 247 sq ft
- Bedding 1 x King size bed(s)
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Apartment
1 Bedroom Apartment
- 3 pers. max
- 55 m² / 592 sq ft
- Bedding 1 x King size bed(s)
- Most of the accommodation: Balcony
Apartment
2 Bedroom 1 Bathroom Apartment
- 5 pers. max
- 75 m² / 807 sq ft
- Bedding 1 x King size bed(s) and 1 x King size bed(s)
- Most of the accommodation: Balcony
Apartment
2 Bedroom 2 Bathroom Apartment
- 5 pers. max
- 75 m² / 807 sq ft
- Bedding 1 x King size bed(s) and 1 x King size bed(s)
- Most of the accommodation: Balcony
Apartment
Family Room
- 5 pers. max
- 75 m² / 807 sq ft
- Bedding 1 x King size bed(s) and 2 x Single bed(s)
- Most of the accommodation: Balcony
Apartment
3 Bedroom Apartment
- 7 pers. max
- 105 m² / 1130 sq ft
- Bedding 1 x King size bed(s) and 2 x Single bed(s) and 1 x King size bed(s)
- Views: City View
- Most of the accommodation: Balcony or Corner Room or Terrace or Dining room / area or Additional living room / area or 3 bedrooms
Hotel location
Mantra on Hay Perth
201 Hay Street
6004 PERTH
Australia
GPS:-31.958718, 115.872236
Hotel services
Check-in from - Check out up to
- Car park
- Shuttle
- Wi-Fi
- Air conditioning
- Meeting rooms
- 100% Non Smoking Property
Meetings & Events
- Number of Meeting Room
- 1
- Surface of the largest room
- 90 m² / 967 sq ft
- Maximum seats capacity
- 90
- Maximum capacity for banquets
- 64
Our guest reviews
Customer review rating 3.5/5
Alan O. Friends - Confirmed reviews ALL
Dear Alan, Thank you for taking the time to share your feedback following your recent stay with us. We are pleased to hear that you had a comfortable stay and found your room clean and well appointed. It is also wonderful to know that you enjoyed the friendly and helpful service from our reception team, as well as your experience at the attached Chinese restaurant. At the same time, we appreciate your feedback regarding the ceiling maintenance issue near your room and apologise for the inconvenience caused. Thank you as well for your suggestions regarding bottled water, additional milk supplies, and the pool temperature. Guest feedback such as yours is always valuable and helps us identify ways to further improve the overall experience for our visitors. We truly appreciate your comments and hope to welcome you back again in the future. Regards, Team Mantra
Customer review rating 2.0/5
Marilyn J. Business - Confirmed reviews ALL
Dear Marylin, Thank you for taking the time to share your feedback following your recent stay with us. We are very sorry to hear that your experience did not meet expectations and sincerely apologise for the condition and presentation concerns you encountered during your stay. Please accept our apologies regarding the unpleasant odour, carpet condition, peeling walls, and the lack of amenities you expected within the room, including the absence of a television in the bedroom and limited power points. We understand how disappointing this would have been, particularly after receiving a room upgrade. Your comments regarding the overall condition and comfort of the property have been taken seriously and will be shared with the relevant teams for review and improvement. Thank you again for bringing these matters to our attention. Regards, Team Mantra
Customer review rating 3.0/5
Hilmi M. Y. Families - Confirmed reviews ALL
Dear Hilmi M., Thank you for taking the time to share such detailed feedback following your recent stay with us. We sincerely apologise for the frustrations you experienced during your arrival and initial stay experience. We understand how disappointing it would have been not to receive clear information regarding the security deposit requirements prior to check-in, as well as the delay in the return process affecting your available spending during your trip. Your comments regarding communication at check-in are appreciated and will be shared with the relevant teams for review and improvement. We are also sorry to hear about the maintenance issues and disturbances experienced in your original room, including the curtain holder and noise concerns. However, we are pleased that the room change and service recovery helped improve your overall experience and that the replacement room better met your expectations. Thank you as well for your constructive feedback regarding the condition of some in-room amenities, maintenance standards, and attention to detail. Guest feedback such as yours is extremely valuable in helping us identify areas where improvements can be made to provide a more consistent and comfortable guest experience. We truly appreciate your balanced and thoughtful comments and thank you again for bringing these matters to our attention. Regards, Team Mantra
Customer review rating 5.0/5
George Z. Couples - Confirmed reviews ALL
Dear George, Thank you for taking the time to share your wonderful feedback following your recent stay with us. We are delighted to hear that you thoroughly enjoyed your week at Mantra on Hay and that you found the apartment spacious and comfortable. It is fantastic to know that our convenient location, close to the free Red CAT bus service, cafes, restaurants, and the Swan River, added positively to your experience. Your kind comments regarding our friendly, cheerful, and accommodating team are truly appreciated and will be shared with the staff. We also appreciate your feedback regarding the Wi-Fi connectivity on the balcony and in the bathrooms, as well as the occasional need to reconnect to Mantra AV for the television service. Thank you for bringing this to our attention, and we are pleased to hear that the connection was otherwise strong and fast throughout your stay. Thank you again for your recommendation and kind feedback. We hope to welcome you back again in the future. Regards, Team Mantra
Customer review rating 4.5/5
Susan C. Friends - Confirmed reviews ALL
Dear Susan, Thank you for your wonderful review following your recent stay with us. We are delighted to hear that you enjoyed your stay and that our convenient location, close to restaurants, public transport, and nearby attractions, contributed positively to your experience. It is also great to know that you found the room comfortable and our team friendly and helpful throughout your visit. We truly appreciate your kind feedback and hope to welcome you back again in the future. Regards, Team Mantra
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