Description
Hotel extras
-
Perfect for long and short stay guests
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Indoor heated pool and gym
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Close to free public transport
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Onsite parking at the hotel at a cost of $30 per day
Our accommodation(s)
Room
Hotel Room
- 2 pers. max
- 23 m² / 247 sq ft
- Bedding 1 x King size bed(s)
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Apartment
1 Bedroom Apartment
- 3 pers. max
- 55 m² / 592 sq ft
- Bedding 1 x King size bed(s)
- Most of the accommodation: Balcony
Apartment
2 Bedroom 1 Bathroom Apartment
- 5 pers. max
- 75 m² / 807 sq ft
- Bedding 1 x King size bed(s) and 1 x King size bed(s)
- Most of the accommodation: Balcony
Apartment
2 Bedroom 2 Bathroom Apartment
- 5 pers. max
- 75 m² / 807 sq ft
- Bedding 1 x King size bed(s) and 1 x King size bed(s)
- Most of the accommodation: Balcony
Apartment
Family Room
- 5 pers. max
- 75 m² / 807 sq ft
- Bedding 1 x King size bed(s) and 2 x Single bed(s)
- Most of the accommodation: Balcony
Apartment
3 Bedroom Apartment
- 7 pers. max
- 105 m² / 1130 sq ft
- Bedding 1 x King size bed(s) and 2 x Single bed(s) and 1 x King size bed(s)
- Views: City View
- Most of the accommodation: Balcony or Corner Room or Terrace or Dining room / area or Additional living room / area or 3 bedrooms
Hotel location
Mantra on Hay Perth
201 Hay Street
6004 PERTH
Australia
GPS:-31.958718, 115.872236
Hotel services
Check-in from - Check out up to
- Car park
- Shuttle
- Wi-Fi
- Air conditioning
- Meeting rooms
- 100% Non Smoking Property
Meetings & Events
- Number of Meeting Room
- 1
- Surface of the largest room
- 90 m² / 967 sq ft
- Maximum seats capacity
- 90
- Maximum capacity for banquets
- 64
Our guest reviews
Customer review rating 2.0/5
Robert D. Business - Confirmed reviews ALL
Dear Robert, Thank you for taking the time to share your feedback. We’re very sorry to hear that your recent stay did not meet your expectations. The issues you’ve described with the cracked bath, broken lounge, toilet roll holder, and bath tap are certainly not acceptable, and we sincerely apologise for the inconvenience caused. Your comments have been shared with our maintenance team to ensure these matters are addressed promptly. We also regret the extended check-in time you experienced. We understand how frustrating this can be, and we will be reviewing our front desk procedures to prevent such delays in the future. As a valued guest familiar with the standards of Accor properties, we are especially disappointed that we did not provide the level of comfort and service you expect. Your feedback is important to us and will help us improve. Kind regards, Team Mantra
Customer review rating 5.0/5
David H. Couples - Confirmed reviews ALL
Dear David, Thank you for your feedback. We’re delighted to hear that you found your stay very comfortable and relaxing. Creating a welcoming and restful environment for our guests is always our priority, and it’s wonderful to know we succeeded. We look forward to welcoming you back for another enjoyable stay. Kind regards, Team Mantra
Customer review rating 2.5/5
Richard P. Business - Confirmed reviews ALL
Dear Richard, Thank you for sharing your feedback. We sincerely apologise for the issues you experienced during your stay. The poor internet connection is not the standard we aim to provide, and your comments have been shared with our team to address this promptly. We are also very sorry that housekeeping entered your room despite the “Do Not Disturb” sign. This is unacceptable, and we will reinforce proper procedures with our housekeeping team to ensure guests’ privacy is always respected. We truly appreciate you bringing these matters to our attention and hope to have the opportunity to provide a much-improved experience on your next stay. Kind regards, Team Mantra
Customer review rating 0.5/5
Minkyung J. Families - Confirmed reviews ALL
Dear J., Thank you for taking the time to share your experience. We are deeply sorry to hear about the issues you encountered during your stay. The presence of cockroaches and mold in your room is completely unacceptable, and we sincerely apologise for the distress and inconvenience this caused. We are particularly concerned to hear about the way your complaint was handled and the lack of immediate support from our team. This is not reflective of the standards we aim to provide. Please be assured that your feedback has been escalated to our management and housekeeping teams to ensure such issues are addressed immediately and do not occur again. We will also review our complaint-handling procedures to improve response times and overall guest care. We regret that your experience led to disappointment, and we truly appreciate you bringing these serious matters to our attention. Kind regards, Team Mantra
Customer review rating 2.5/5
Nicholas Q. Families - Confirmed reviews ALL
Dear Nicholas, Thank you for sharing your feedback. We’re sorry to hear that several aspects of your stay did not meet expectations, particularly given the price. The lack of servicing, issues with the dishwasher, flat batteries in the safe, and the experience with our front desk team are certainly not reflective of the standards we strive to provide. Your concerns are important to us, and we will be addressing them with the relevant teams to ensure improvements are made. We appreciate you bringing these matters to our attention and hope we have the opportunity to provide you with a better experience in the future. Regards, Team Mantra
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