Mantra on Hay Perth 4 stars

Customer review rating (ALL Rating) 3.9/5 1,094 reviews

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Description

Hotel extras

  • Perfect for long and short stay guests

  • Indoor heated pool and gym

  • Close to free public transport

  • Onsite parking at the hotel at a cost of $30 per day

Our accommodation(s)

Room

Hotel Room

  • 2 pers. max
  • 23 / 247 sq ft
  • Bedding 1 x King size bed(s)

Hotel location

Mantra on Hay Perth

201 Hay Street
6004 PERTH
Australia

GPS:-31.958718, 115.872236

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Meetings & Events

Number of Meeting Room
1
Surface of the largest room
90  /  967 sq ft
Maximum seats capacity
90
Maximum capacity for banquets
64
Find out more

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,094 reviews

Customer review rating 4.0/5

Vicky C. Families - Confirmed reviews ALL

Very spacious apartment. Bathrooms for a fair size. Water pressure and temperature was abit hot and miss, extra dish washing liquid, dishwasher powder would have been handy considering we stayed 4 nights and the room wasn’t serviced. Maybe leave enough for the length of stay next time. Also tvs in the bedrooms would be nice.

Dear Vicky, Thank you for taking the time to share your feedback. I’m glad to hear you enjoyed the spaciousness of the apartment and found the bathrooms to be a good size. I appreciate your comments regarding the water pressure and temperature, as well as the kitchen supplies. Your suggestion about providing enough dishwashing liquid and dishwasher powder for the full length of stay is very helpful, and it will certainly be taken into consideration for future improvements. Thank you also for your suggestion about adding TVs in the bedrooms—it's valuable input as we look for ways to enhance the guest experience. Your feedback is truly appreciated, and I hope to have the opportunity to welcome you back again in the future. Kind regards, Team Mantra

Customer review rating 4.5/5

Elisha A. Families - Confirmed reviews ALL

Awesome experience overall. The staff were fantastic and responded to issue swiftly. Coming from the NT, l find the car park spaces were quite tiny. Otherwise loved my stay.

Dear Elisha, Thank you for your wonderful feedback. I’m delighted to hear you had an awesome experience overall and that the team was able to assist you promptly—your kind words mean a lot. I appreciate your comment regarding the car park space size, especially coming from the NT where spaces can feel more generous. Your feedback is noted and valued. It’s great to know you loved your stay, and I hope to welcome you back again soon. Kind regards, Team Mantra

Customer review rating 4.5/5

Anu S. Business - Confirmed reviews ALL

Great

Dear Anu, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Team Mantra

Customer review rating 0.5/5

Robert S. Families - Confirmed reviews ALL

The apartment was found to be unclean, with outdated decor and insufficient lounge furnishings for four adults. Noted issues included stained curtains, damaged bathroom rails, and non-functional lighting and power outlets. Additionally, there was a lack of effective communication among staff members. Also wrong bedding configuration on arrival.

Dear Robert, Thank you for taking the time to share your feedback. We sincerely regret to hear that your stay did not meet expectations. Please accept our apologies for the cleanliness concerns, the condition of the apartment, and the issues you experienced with furnishings and maintenance, including the curtains, bathroom fittings, lighting, and power outlets. This is certainly not the standard we strive to deliver. We are also sorry for the inconvenience caused by the incorrect bedding configuration on arrival and the lack of clear communication during your stay. Your comments have been shared with our operations team so these matters can be addressed promptly and improvements can be made to prevent a recurrence. Guest comfort and satisfaction are very important to us, and your feedback is invaluable in helping us improve. We appreciate you bringing these concerns to our attention and hope we have the opportunity to provide you with a much better experience in the future. Kind regards, Team Mantra

Customer review rating 4.5/5

Stacy W. Business - Confirmed reviews ALL

Had a 5 night stay an it was completely worrie free the staff were extremely friendly

Dear Stacy, Thank you so much for your kind words! We're delighted to hear that you had a completely worry-free stay with us. It’s especially wonderful to know that our team made such a positive impression with their friendliness. We truly appreciate you taking the time to share your experience, and we look forward to welcoming you back for another relaxing stay soon! Sincerely, Team Mantra

Other web-users rate our hotel

  • 735 reviews 8.1/10 Location
  • 1,292 reviews 5.6/10 Room
  • 907 reviews 7.8/10 Service
  • 64 reviews 2.5/10 WiFi
  • 575 reviews 3.4/10 Cleanliness
  • 352 reviews 3.7/10 Amenities
  • 233 reviews 3.8/10 Vibe
  • 39 reviews 3.2/10 Wellness Area

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