Mantra on Hay Perth

Customer review rating (ALL Rating) 4.4/5 1,932 reviews

ALLSAFE approved hotel

Information message

Mantra on Hay Perth
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+ 12 Services

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Indoor heated pool and gym

  • Close to free public transport

  • Onsite resturant and Bar

  • Onsite parking

Hotel location

Mantra on Hay Perth

201 Hay Street
6004 perth
australia

Fax: (+61)8/92674838

Check-in from 14h00

Check out up to 10h00

  • By plane

    PERTH INTERNATIONAL AIRPORT At 18km / 11.18 miles - Shuttle paying

GPS:-31.958718, 115.872236

Hotel services

Check-in from - Check out up to

In summary
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Meeting rooms

CORNERSTONE BAR AND KITCHEN Non contractual photo

Open seven days a week from 7am to 10am, the Cornerstone Bar & Kitchen is a great spot to enjoy breakfast

Our accommodation(s)

Whether you're visiting on business, planning a romantic escape or booking a family vacation, Mantra on Hay is the top pick in Perth accommodation. From spacious hotel rooms for singles and couples to 3 Bedroom Apartments with plenty of space for families and friends. Enjoy all the comforts in the heart of the city including air-conditioning, Foxtel, kitchen and laundry facilities (apartments only) and WiFi (fees apply).

Hotel Room

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 90

  • Maximum capacity: 90 people

  • Maximum banquet capacity: 64 people

Find out more

Our guest reviews for
Mantra on Hay Perth

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,932 reviews

TripAdvisor Rating 4.0/5

1,838 reviews

Very well located, very enjoyable stay

Customer review rating 5.0/5

Abby Families - 14/01/2022 Confirmed reviews ALL

Great pool and gym facilities, staff very friendly and accommodating. Close to shops, bars cafes ect.

Dear Abby s., We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylviane Collom

Great customer service

Customer review rating 5.0/5

Mark K. Families - 14/01/2022 Confirmed reviews ALL

Great customer service, great room

Dear Melaine K., We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylviane Collom

Central location, clean

Customer review rating 4.0/5

Anonymous Solo - 14/01/2022 Confirmed reviews ALL

Friendly, helpful staff. Clean room.

Dear Claudia M., We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylviane Collom

Well located

Customer review rating 5.0/5

Sunelle Families - 12/01/2022 Confirmed reviews ALL

Loved staying there

Dear Sunelle, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind regards James Pascoe

The reception staff were wonderful to me as I was doing 14 day quarantine on return to Wa, they were my lifeline, nothing was too much trouble, friendly and all of them a delight

Customer review rating 5.0/5

Christine W. Solo - 10/01/2022 Confirmed reviews ALL

All staff were wonderful during my quarantine, professional but delightful, and I was very grateful for them, they brought me up coffee and food deliveries and were very helpful, I will always be thankful to them.

Dear Christine, Thank you for your 5 Star Review! We are glad that you enjoyed your stay. We appreciate your business and look forward to your return. Kind regards James Pascoe

Great location in the city

Customer review rating 5.0/5

Donna Families - 09/01/2022 Confirmed reviews ALL

Lovely staff, went out of their way to help accommodate us on very short notice due another hotel not being open.

Dear Donna, Thank you for your 5 Star Review! We are glad that you enjoyed your stay. We appreciate your business and look forward to your return. Kind regards James Pascoe

Good stay, good team

Customer review rating 4.5/5

Gary Business - 07/01/2022 Confirmed reviews ALL

Very good stay. Big James? on afternoons booked me in and as usual he is excellent and meeting and greeting and ongoing service

Dear Gary P., We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylviane Collom Team Leader

Good location, balcony and staff

Customer review rating 5.0/5

Robert H. Solo - 04/01/2022 Confirmed reviews ALL

When I arrived I left phone in uber. Staff were very helpful. Location is good and its great to have a balcony. Thankyou to the staff

Dear Robert, Thank you for your Review! We are glad that you enjoyed your stay . We appreciate your business and look forward to your return. Kind regards James Pascoe

Great New Year's stay!

Customer review rating 4.5/5

Luisa Couples - 04/01/2022 Confirmed reviews ALL

Truly enjoyed our stay! The clean and compact apartment with a lovely balcony to sit outside and enjoy the balmy evening was perfect. The bed was sooooo comfy! Just a little disappointed that due to COVID we were unable to use the swimming pool for that added enjoyment otherwise we couldn't fault anything!

Dear Luisa, Thank you for your Review! We are glad that you enjoyed your stay . We appreciate your business and look forward to your return. Kind regards James Pascoe

Good

Customer review rating 3.0/5

Phillip B. Business - 03/01/2022 Confirmed reviews ALL

Concierge service was excellent. House keeping required follow up call from customer on several occasions when task was requested of them.

Dear PHILLIP B., Thank you for taking the time to tell us about your experience at the Mantra on Hay Perth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, James Pascoe

Great location, amazing staff, great family stay

Customer review rating 5.0/5

Brent R. Families - 03/01/2022 Confirmed reviews ALL

After issues at another Perth hotel we moved to the Mantra on Christmas Eve, Kerry was so amazing and was equally supported by an amazing team. Everyone we spoke to or dealt with made our stay much more that just a hotel experience. They made us feel welcome, and comfortable much like a second home. I can not express enough the support and care in which Kerry and the reception staff engage with the incoming customers - I have been and will continue to recommend Mantra on Hay to everyone I know or speak to for accommodation in Perth. Thank you for the stay and the way you made my family and I feel and the overwhelming support and assistance

Dear BRENT R., We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylviane Collom Team Leader

Great central location, spacious modern apartment

Customer review rating 4.5/5

Juanita T. Families - 02/01/2022 Confirmed reviews ALL

Spacious modern apartment at great affordable prices, quiet inner city stay over Christmas

Dear Juanita T., We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylviane Collom Team Leader

Good location, good space

Customer review rating 4.0/5

Kylie Families - 31/12/2021 Confirmed reviews ALL

Staff were extremely and accommodating. Room had a good amount of space for family of 5, although a second bathroom would have been nice, or at least a second toilet. Lighting in the apartment was limited, only lamps in the bedrooms - not a massive issue, but would be nice to have a few more ceiling lights. Reasonably close to everything, easy to get around the city.

Dear Kylie, Thank you for your Review! We are glad that you enjoyed your stay. We appreciate your business and look forward to your return. Kind regards James Pascoe

Excellent customer service, great room

Customer review rating 4.0/5

Jane A. W. Families - 30/12/2021 Confirmed reviews ALL

Suite was perfect for our needs. Staff were excellent. Disappointed we could not use the pool as that was the main reason to book (40degree day)!

Dear Jane, Thank you for your Review! We are glad that you enjoyed your stay. We appreciate your business and look forward to your return. Kind regards James Pascoe

14 days of isolation

Customer review rating 4.0/5

Ray H. Solo - 29/12/2021 Confirmed reviews ALL

The room was big enough but the wifi was abysmal. Some of the furniture was shabby and had food goop on it. The interaction I had with staff was good. Knowledgeable and friendly.

Dear Ray, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Kerry Dangers

Good

TripAdvisor rating 3.0/5

haydenmackenzie 27/01/2021 TripAdvisor review

It was disappointing that Accor plus members didn’t receive a welcome drink on arrival at the mantra on hay Perth. I was told the reason for this was that the restaurant was close & sorry. I felt that they could have done something in place of the welcome drink. (Is it worth almost $400 a year to be a Accor plus member) that’s the question myself and my fiancé are asking our selves in for coming future.

Dear haydenmackenzie, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our Accor loyalty team in regards to alternatives for the welcome drink. As you could imagine, the impacts of the COVID-19 pandemic has decimated our industry and has affected many of the areas within our hotels. Regarding the closure of the restaurant, I completely understand that it's not a very popular decision to have these spaces closed. A big reason for this is we want to ensure that we can open up these areas in the safest possible way, particularly around physical distancing which we believe is still incredibly relevant. Whilst we have been fortunate over here in WA on getting through this pandemic relatively well, the country still has a considerable amount to do when it comes to controlling the spread of COVID-19 (most notably with the recent outbreaks in Victoria and New South Wales) and it's incredibly important to us here at the hotel to have a higher level of caution even if the government releases/removes restrictions. We take pride that we are trying to play our part to protect our guests, team members and the wider community as best as we can even, and know that we have to accept that it means we might be criticised for this decision. Thank you again for sharing your experience, and we hope to welcome you on a return trip to sunny Perth.

Perth Mantra on May

TripAdvisor rating 5.0/5

dhuda Business - 19/11/2020 TripAdvisor review

Wonderful venue in close proximity to everything you need for either pleasure or business. The hotel is operated by knowledgeable and helpful staff, all of which are well versed in quality customer service.

Dear Dhuda, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope to welcome you on a return trip to sunny Perth.

Sept-2020

TripAdvisor rating 5.0/5

dhuda1982 Business - 30/09/2020 TripAdvisor review

Staying for 19 nights, the staff were very accommodating, professional and always ready to assist. The hotel is a safe and secure facility with staff who are fantastic at providing customer service and support at all hours.

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