Mantra on Hay Perth

Customer review rating (ALL Rating) 3.9/5 785 reviews

Mantra on Hay Perth - Image 1
Mantra on Hay Perth - Image 2
Mantra on Hay Perth - Image 3
Mantra on Hay Perth - Image 4
201 Hay Street, 6004 PERTH, Australia

Description

Hotel extras

  • Perfect for long and short stay guests

  • Indoor heated pool and gym

  • Close to free public transport

  • Onsite parking at the hotel at a cost of $30 per day

Our accommodation(s)

Room

Hotel Room

  • 2 pers. max
  • 23 m² / 247 sq ft
  • Bedding 1 x King size bed(s)

Hotel location

Mantra on Hay Perth

201 Hay Street
6004 PERTH
Australia

GPS:-31.958718, 115.872236

Telephone
Fax +61 8 9267 4838

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Meetings & Events

Number of Meeting Room
1
Surface of the largest room
90 m²  /  967 sq ft
Maximum seats capacity
90
Maximum capacity for banquets
64
Find out more

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  785 reviews

TripAdvisor Rating  4.0/5  2,014 reviews

A decent, no frills stay in a large apartment, in a very central location.

TripAdvisor rating 4.0/5

bunnyhopscotch TripAdvisor review

Pros: LOVE the location, very central, walking distance to many tourist spots and Hay Street area. (Perth also has a free bus service for certain routes, and the CAT bus stops were just outside the hotel.) Uber is cheap to book for destinations a little further away. Very large one bedroom apartment, love the size. Really liked that there was a washing machine and dryer in the bathroom. Nice balcony but not a great view (6th floor). Staff were nice, some even quite friendly. Very reasonable pricing. Cons: My one bedroom apartment was supposed to have a fully equipped kitchen. The cutlery were mismatched. The frying pan / skillet was scratched up and unusable. The stainless steel pots were not properly washed. In fact, I had to thoroughly wash every piece of crockery, glass and cup before using because there were stains and marks all over. The dishwasher did not wash well, so I hand washed everything. There was a pervasive musty dank smell all over the hotel, and inside the room. Carpet had old stains. Black cushions felt grimy and had dust sticking to them. My bed was uncomfortable, there was a dip in the middle, the sheets and pillowcases smelled sour. The wall separating the bedroom from the room next door on the other side is very thin, and I was plagued by a supersonic snoring from 10pm to 7am every single night (I stayed for 8 nights). I didn't want to make a room change because I had already unpacked everything, and I didn't think the reverberating snoring sounds would persist throughout my 8 night stay. :) I was wrong. Summary: If you are looking for 5 star luxury, give this a miss. Barely makes a good 4 star hotel because of the dilapidated conditions. Don't believe the photos in the official hotel website. Those were probably taken when the place was brand new. I'd give my experience 3.5 stars, but there isn't a half point option here. So I'm giving it 4 stars just because the staff were nice, the good size of the space, the convenience of the washing machine and dryer, the kitchen, the excellent convenient location, and the reasonable price. Would I return? I think I might, just because of the these positive aspects, but I would know what to request for the next time around, to make the stay better than this one. (P.S. It didn't matter much to me, but be forewarned that there is no welcome drink for Accorplus members, they don't have their own F&B facility. The China Panda restaurant is not part of the hotel and the food is at best average.)

Very dirty

Customer review rating 1.5/5

Aiden Families - Confirmed reviews ALL

Check in was ok. Room was large enough but wasn't clean. There was food on the carpet. Carpets haven't had a clean in a long time. Put my baby down to crawl around and 2 mins after his legs and feet were BLACK. Shower was filthy

Spacious apartment, good location, However...

Customer review rating 3.0/5

Mark Couples - Confirmed reviews ALL

It was a spacious apartment in a good location, we were attending an event at the stadium, the kitchen is very good, clean, well equipped with a nice benchtop, dishwasher, good sized fridge, cooking facilities. However the rest of the apartment was very tired, in need of an update to refresh, painting needed, it's very bland, several items need attention, the fan in bathroom has never been cleaned it is clogged with thick dust, the toilet flusher is cracked broken, needs to be replaced, the basin plus does not work, so cannot fill with water, shower trims look corroded need replacement. Bed was comfortable but power sockets too far from bedside table so had to leave phones on floor to charge, difficult to pickup with sore backs, wardrobe is behind bedroom door so have to keep closing door to access it, it needs to be repositioned in room, very small window felt claustrophobic. Outdoor balcony is sloping so could not place coffee cups on outdoor table as it spilt & wobbly, table tilting, outdoor furniture to grubby to sit on. Lounge sofa very uncomfortable needs replacement, no cushions avail for sore backs. Please just update the apartment as the photos look nothing like reality in room 813. Nowhere to sit in the lobby or have a coffee or coolie downstairs, no restaurant at hotel, its offsite, nothing like photos on website. Only a chinese restaurant adjacent, not suitable for us.

Well Located

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Nice Room. Bathroom water temp very erratic - hot/cold

Convenient location to Op[tus and the WACA

Customer review rating 4.0/5

John S. Families - Confirmed reviews ALL

All good, clean and tidy. Fan in bathroom didn't work so was replaced within a couple days which was good

In partnership with TripAdvisor

Other web-users rate our hotel

  • 619 reviews 8.1/10 Location
  • 1,087 reviews 5.8/10 Room
  • 746 reviews 7.8/10 Service
  • 37 reviews 1/10 WiFi
  • 504 reviews 3.8/10 Cleanliness
  • 247 reviews 3.9/10 Amenities
  • 184 reviews 3.7/10 Vibe
  • 154 reviews 4.1/10 Food

Powered by Trustyou

Our other establishments nearby

All our hotels in Perth

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.