Mantra on Hay Perth

Customer review rating (ALL Rating) 3.9/5 802 reviews

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Description

Hotel extras

  • Perfect for long and short stay guests

  • Indoor heated pool and gym

  • Close to free public transport

  • Onsite parking at the hotel at a cost of $30 per day

Our accommodation(s)

Room

Hotel Room

  • 2 pers. max
  • 23 / 247 sq ft
  • Bedding 1 x King size bed(s)

Hotel location

Mantra on Hay Perth

201 Hay Street
6004 PERTH
Australia

GPS:-31.958718, 115.872236

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Meetings & Events

Number of Meeting Room
1
Surface of the largest room
90  /  967 sq ft
Maximum seats capacity
90
Maximum capacity for banquets
64
Find out more

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  802 reviews

TripAdvisor Rating  4.0/5  2,012 reviews

Perfect location for solo travellers & young families as free CAT bus stops are close by & buses run frequently

TripAdvisor rating 4.0/5

Michelle R TripAdvisor review

The apartment I had was comfortable for my 6 night stay. The staff were friendly and helpful, especially Ben who assisted with my check-in and faulty kettle. I can't fault the location as it is right near a red CAT free city bus service stop which can transport you to the WACA and Perth Stadium. This is incredibly helpful for people unfamiliar with Perth CBD who require accommodation close to these sporting grounds. I also found a tour company that offered hotel transfers to and from this hotel to Hillarys boat harbour to connect with the Rottnest Island ferry. This made for a very convenient trip to Rottnest during my stay.

Hi Michelle, Thank you for the wonderful feedback! We are thrilled to hear that our amenities and service could make your stay as enjoyable as it was. It is great to hear that you had a memorable time throughout Perth, and we look forward to your return. Team Mantra

Staff very rude

Customer review rating 0.5/5

Pranith Business - Confirmed reviews ALL

I called them asked them about early check in. They said they will call me back. When I call back operator hang up the call on me.

Staff at reception were excellent.

Customer review rating 5.0/5

Anthony P. Business - Confirmed reviews ALL

As usual I was welcomed on arrival and throughout the stay by the super helpful staff.

Dear Anthony Louis P., Thank you very much for your kind feedback about your stay at the Mantra on Hay Perth. It’s always a pleasure to receive positive comments, and I’ll be sure to pass them along to our team. Your words will inspire and encourage us as we continue working to enhance the quality of our service. We’re delighted to know you had a wonderful experience and look forward to welcoming you back for another enjoyable stay. Warm regards, Kazan Kaur

Good sized room

Customer review rating 3.5/5

Scott P. Families - Confirmed reviews ALL

Room was sized well for 2 couples. The unfortunately the room had an odor like mould that was not nice.

Dear Scott P., Thank you very much for sharing your feedback following your stay at the Mantra on Hay Perth. We greatly appreciate both your kind words and your suggestions for improvement. Positive comments like yours are truly motivating, and I will make sure to share them with our team. Your insights also help us as we continue to refine our services, ensuring each guest has an exceptional experience. We’re glad you enjoyed your stay and look forward to welcoming you back for an even more enjoyable visit. Warm regards, Kazan Kaur

Customer review rating 3.0/5

Keith Friends - Confirmed reviews ALL

The beds were good The staff were friendly However the bathrooms had very poor water pressure for showers and were very dated. Plug in basin didn’t work and toilet roll holder was falling off the wall Great large tv but the couch was shockingly uncomfortable and filthy dirty with stains all over. Marks and damage to walls made the place look tatty

Dear Keith A., Thank you for taking the time to share your experience at the Mantra on Hay Perth. I am truly sorry to hear that we fell short of your expectations; please accept our sincerest apologies for any inconvenience caused during your stay. At Mantra, we are committed to providing an exceptional service experience for all our guests, and your feedback is invaluable in helping us improve. Please be assured that we are taking the necessary steps to address the issues you encountered and prevent them from happening again. We appreciate your understanding and hope to have the opportunity to provide you with a more enjoyable stay in the future. Warm regards, Kazan Kaur

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Other web-users rate our hotel

  • 610 reviews 8/10 Location
  • 1,096 reviews 5.7/10 Room
  • 755 reviews 7.7/10 Service
  • 37 reviews 0.8/10 WiFi
  • 503 reviews 3.8/10 Cleanliness
  • 246 reviews 3.7/10 Amenities
  • 181 reviews 3.8/10 Vibe
  • 158 reviews 3.9/10 Food

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