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Mantra on Hay Perth

Customer review rating 4.3/5 1,592 reviews

ALLSAFE approved hotel

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Room 1

Number of guests
Children's age
Accor Live Limitless

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Mantra on Hay Perth
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+ 14 Services

Hotel extras

  • Spacious full equip apartments

  • indoor heated pool & Gym

  • Close to free public transport

  • onsite resturant and Bar

  • onsite parking

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet AccessPaying
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Manual temperature control
  • PERTH INTERNATIONAL AIRPORTPaying
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
Leisure and activities
  • Indoor heated pool
  • Fitness centre
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
Business services
  • 1 Meeting room(s)
  • Copy/print service availablePaying

Hotel location

Mantra on Hay Perth

201 Hay Street
6004 perth
australia

Tel: +611300092872

Fax: (+61)8/92674838

Check-in from 14h00

Check out up to 10h00

  • By plane

    PERTH INTERNATIONAL AIRPORT At 18km / 11.18 miles - Shuttle paying

GPS :-31.958718, 115.872236

Our accommodation(s)

Whether you're visiting on business, planning a romantic escape or booking a family vacation, Mantra on Hay is the top pick in Perth accommodation. From spacious hotel rooms for singles and couples to 3 Bedroom Apartments with plenty of space for families and friends. Enjoy all the comforts in the heart of the city including air-conditioning, Foxtel, kitchen and laundry facilities (apartments only) and WiFi (fees apply).

Hotel Room

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone
Room

Our restaurants and bars

CORNERSTONE BAR AND KITCHEN

Type of cuisine: Bistro

Open seven days a week from 7am to 10am, the Cornerstone Bar & Kitchen is a great spot to enjoy breakfast

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 90

  • Maximum capacity: 90 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Mantra on Hay Perth

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,592 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,822 reviews

Remote working stay

Customer review rating 5.0/5

Peter W. Business - 11/05/2021 Confirmed reviews ALL

Spent 10 days remote working from Perth. Looking for a large apartment with enough room for two people to be at the keyboard each day. Mantra helpful with IT issues and sourcing equipment. Great base to visit Perth and surrounds at the end of the day. Convenience retail nearby.

Dear Peter, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location and IT expertise! We appreciate your business and look forward to your return. Warm regards, Kerry

Good location to the city and foreshore.

Customer review rating 4.5/5

Ian P. Business - 10/05/2021 Confirmed reviews ALL

I was working in Perth for two weeks and found the rooms at the Mantra big. Good amenities having the washer and drier, very useful. Staff were very friendly at the front desk.

Dear Ian, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind regards, Kerry
Customer review rating 3.5/5

Peter Business - 10/05/2021 Confirmed reviews ALL

The room had been used by a smoker. May I suggest you simply apply a cleaning penalty for those who smoke in their rooms? Other hotel / accommodation organisations do this. I ended up with a sore throat which was not helpful for my work. The breakfast meal and breakfast staff were very good. Good food and good service.

Dear Peter J., Thank you for taking the time to tell us about your experience at the Mantra on Hay Perth. I am sorry to hear about your experience in room 413; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 08… if you wish to discuss this matter in further details. Sincerely, Kerry Dangers Front Office manager

Great Location with Friendly Staff

Customer review rating 4.0/5

Chloe Solo - 10/05/2021 Confirmed reviews ALL

Friendly staff, covid safe, easy check in and out, on site parking and in a great and convenient location.

Dear Chloe, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Kerry Dangers

Fantastic stay

Customer review rating 5.0/5

Kerry H. Business - 09/05/2021 Confirmed reviews ALL

Friend staff. Room was fantastic

Dear Kerry, Thank you for your 5 Star Review! We are glad that you enjoyed your stay . We appreciate your business and look forward to your return. Kind regards James Pascoe

Excellent customer focus from the team

Customer review rating 4.5/5

Sally Families - 05/05/2021 Confirmed reviews ALL

Stayed for a short visit to catch up with family. The hotel was well located for where we needed to visit and we were very happy there was a two-bedroom suite available so that we could all stay together.

Dear Sally, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind regards James Pascoe

Great stay, upgraded and given everything.

Customer review rating 5.0/5

Ben H. Friends - 04/05/2021 Confirmed reviews ALL

James in front office, gave us complimentary upgrades to a larger apartment, free parking & late checkout. The apartment has all the facilities needed and is very liveable.

Dear Ben, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind regards James Pascoe

No room cleaning etc

Customer review rating 2.5/5

Paul C. Business - 30/04/2021 Confirmed reviews ALL

Hotel was OK, although room was not serviced (cleaned, bin emptied, beds made, clean towels etc) for the 5 nights I was there, even though I placed the sign on the door to say to service room. The guys on the front desk were great and friendly and gave good service and advice were to dine etc.

Dear PAUL MR C., Thank you for taking the time to tell us about your experience at the Mantra on Hay Perth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, James Pascoe

better than i had expected

Customer review rating 5.0/5

Steve R. Business - 30/04/2021 Confirmed reviews ALL

The first time I have stayed at this property and to honest, it was only because the other Accor choices are quarantine facilities. I was pleasantly surprised I booked a 1 bedroom apartment however ended up with a 2 bedroom apartment the room was well-appointed, the bed was comfy and the overall condition and facilities were perfect. breakfast was of great value and amazing Definatley recommend this property only little complaint was the car parks are tight as hell

Dear Steve, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind regards James Pascoe

Large well set up spot We used the Red cat very soon after check in and Thai rest across the road the same night The reception staff were excellent as no information in rooms as yet Would stay again

Customer review rating 5.0/5

Elizabeth M. Families - 29/04/2021 Confirmed reviews ALL

Great appt , great location , topped by pleasant informative reception staff

Dear Elizabeth, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind regards James Pascoe

Well accommodated

Customer review rating 4.0/5

David Business - 29/04/2021 Confirmed reviews ALL

Stayed for 14 nights

Dear David, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind regards James Pascoe

Good people and a nice room.

Customer review rating 5.0/5

Anonymous Business - 28/04/2021 Confirmed reviews ALL

I spent my 2 week quarantine in this hotel as I had come from QLD and was happy with the service and the room. The only thing that was a little worrying was the lack of distancing protocols from the staff as they were dealing with somebody that was in isolation. They would hand my food to me rather than leaving on the ground and walking away and a few times they were not wearing a mask. The staff were extremely friendly and it was nice to see an actual person in quarantine but I feel they should be a bit more strict especially due to hotel quarantine cases being the only threat to our community lately. All in all though the hotel made the experience as good as it could be given the circumstances.

Dear Reece, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind regards Reception

Great value, excellent breakfast

Customer review rating 4.5/5

Andy G. Couples - 28/04/2021 Confirmed reviews ALL

My wife and I only stayed one night but thought the service was great and the room, large, clean and well appointed. We particular liked the bread at and talking to the lovely wait staff.

Dear Andy, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind regards James Pascoe

Good sized room, wasn’t happy with staff

Customer review rating 2.5/5

Grant W. Couples - 26/04/2021 Confirmed reviews ALL

Room was large, fully equipped, but old stained furniture that was worn out, carpets were all stained and smelt including in hallways of hotel itself. Extra large room was good, but definitely needs upgrades and work completed.

Dear GRANT W., Thank you for taking the time to tell us about your experience at the Mantra on Hay Perth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ron Lee

well located, great staff

Customer review rating 4.0/5

Josh Business - 26/04/2021 Confirmed reviews ALL

staff were very inviting and very informative. room was very nice and clean. restaurant being closed was a bit annoying having to order through Deliveroo but the staff made that easier especially when delivery drivers weren't available the staff took the order down and kept trying until they got the order placed. pool and gym hours would have been nicer if they were extended a little. covid obviously made that harder and I understand that. only able to enjoy the restaurant for one morning for breakfast but it was very nice. coffee was good and food was nice. overall happy with my stay and if I'm back there i would stay again. Thanks

Dear Josh, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind regards James
Customer review rating 4.5/5

Anonymous Couples - 24/04/2021 Confirmed reviews ALL

The one bedroom apartment we had was really great, very clean & comfortable. The location is teriffic & the parking is very good as well. You have great friendly & polite staff, we wouldn't hesitate to recomend the Mantra.

Dear Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind regards James Pascoe

Good

TripAdvisor rating 3.0/5

haydenmackenzie 27/01/2021 TripAdvisor review

It was disappointing that Accor plus members didn’t receive a welcome drink on arrival at the mantra on hay Perth. I was told the reason for this was that the restaurant was close & sorry. I felt that they could have done something in place of the welcome drink. (Is it worth almost $400 a year to be a Accor plus member) that’s the question myself and my fiancé are asking our selves in for coming future.

Dear haydenmackenzie, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our Accor loyalty team in regards to alternatives for the welcome drink. As you could imagine, the impacts of the COVID-19 pandemic has decimated our industry and has affected many of the areas within our hotels. Regarding the closure of the restaurant, I completely understand that it's not a very popular decision to have these spaces closed. A big reason for this is we want to ensure that we can open up these areas in the safest possible way, particularly around physical distancing which we believe is still incredibly relevant. Whilst we have been fortunate over here in WA on getting through this pandemic relatively well, the country still has a considerable amount to do when it comes to controlling the spread of COVID-19 (most notably with the recent outbreaks in Victoria and New South Wales) and it's incredibly important to us here at the hotel to have a higher level of caution even if the government releases/removes restrictions. We take pride that we are trying to play our part to protect our guests, team members and the wider community as best as we can even, and know that we have to accept that it means we might be criticised for this decision. Thank you again for sharing your experience, and we hope to welcome you on a return trip to sunny Perth.

Perth Mantra on May

TripAdvisor rating 5.0/5

dhuda Business - 19/11/2020 TripAdvisor review

Wonderful venue in close proximity to everything you need for either pleasure or business. The hotel is operated by knowledgeable and helpful staff, all of which are well versed in quality customer service.

Dear Dhuda, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope to welcome you on a return trip to sunny Perth.

Sept-2020

TripAdvisor rating 5.0/5

dhuda1982 Business - 30/09/2020 TripAdvisor review

Staying for 19 nights, the staff were very accommodating, professional and always ready to assist. The hotel is a safe and secure facility with staff who are fantastic at providing customer service and support at all hours.

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