Mantra on Hay Perth

Customer review rating (ALL Rating) 3.9/5 857 reviews

Mantra on Hay Perth - Image 1
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201 Hay Street, 6004 PERTH, Australia

Description

Hotel extras

  • Perfect for long and short stay guests

  • Indoor heated pool and gym

  • Close to free public transport

  • Onsite parking at the hotel at a cost of $30 per day

Our accommodation(s)

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Room

Hotel Room

  • 2 pers. max
  • 23 m² / 247 sq ft
  • Bedding 1 x King size bed(s)

Hotel location

Mantra on Hay Perth

201 Hay Street
6004 PERTH
Australia

GPS:-31.958718, 115.872236

Telephone
Fax +61 8 9267 4838

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Meetings & Events

Number of Meeting Room
1
Surface of the largest room
90 m²  /  967 sq ft
Maximum seats capacity
90
Maximum capacity for banquets
64
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  857 reviews

TripAdvisor Rating  3.8/5  2,023 reviews

Good stay

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Dear Sabrina, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra On Hay Management.

The was really nice.

Customer review rating 4.5/5

Jeana L. Families - Confirmed reviews ALL

Dear Jeana, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra On Hay Management.

well located but need better maintainance

Customer review rating 3.0/5

Victor D. Couples - Confirmed reviews ALL

Dear Victor, Thank you for taking the time to tell us about your experience at the Mantra on Hay Perth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We currently have ongoing discussions to do a soft refurbishment of the hotel as well as the furniture and fixtures. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mantra On Hay Management.

Poor Cleanliness

Customer review rating 1.0/5

Jason Couples - Confirmed reviews ALL

Dear Jason, Thank you for taking the time to tell us about your experience at the Mantra on Hay Perth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We will be taking up your feedback with housekeeping, but as our normal procedure, we do full service of the rooms once on a weekly basis, but replenishing of any items or light clean can be done on request. We apologise you for the inconvenience caused due to this. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mantra On Hay Management.

Good Stay

Customer review rating 4.5/5

Mark Couples - Confirmed reviews ALL

Dear Mark, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra On Hay Management.

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Other web-users rate our hotel

  • 696 reviews 8.4/10 Location
  • 1,185 reviews 6/10 Room
  • 813 reviews 8/10 Service
  • 40 reviews 1.6/10 WiFi
  • 535 reviews 3.8/10 Cleanliness
  • 273 reviews 3.9/10 Amenities
  • 155 reviews 4.2/10 Food
  • 69 reviews 4/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.