ibis Styles East Perth 4 stars

Customer review rating (ALL Rating) 4.4/5 1,544 reviews

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Description

Hotel extras

  • Free WiFi is available for all guests.

  • Feel welcome with our warm and modern accommodation.

  • The hotel features bright, bold colours and a cheeky design with personality that pops.

  • Rooms on the upper floors feature views of the magnificant Swan River.

  • Assistance Animals that support our guests are very welcome in our Hotel.

Our accommodation(s)

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Hotel location

ibis Styles East Perth

69 Adelaide Terrace, East Perth
6004 PERTH
Australia

GPS:-31.961099, 115.874594

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Eastside Social Restaurant & Bar

Eastside Social keeps you fuelled with good mood food and bright, café-style ambiance throughout the day. We took the bustling energy of Adelaide Terrace, added a splash of colour and a pinch of quirkiness to serve up a vibrant East Perth hub.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,544 reviews

TripAdvisor Rating  4.1/5  115 reviews

Customer review rating 4.0/5

Bradley T. Couples - Confirmed reviews ALL

Overnight stay. Basic room (somehow got allocated a disability access room?), but did the job.

Dear Guest, Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient and that the room met your needs. We appreciate your understanding regarding the room allocation. Kind Regards, ibis Styles East Perth.

Customer review rating 3.5/5

Janelle H. Couples - Confirmed reviews ALL

Pros and cons! The rooms in this hotel are incredibly small and really only set up to sleep in. No desk for a work trip and only 1 chair in a king size room. It was very clean though, the breakfast buffet was good and it's not Uber expensive.

Hi Janelle, Thank you very much for taking the time to submit a review. We are very pleased to hear that you appreciate the cleanliness of the room and hotel and breakfast from our on-site restaurant! Our rooms are quite constrictive for space - kindly note the size of the room is information which is available to see at the time of booking. The furniture in the room can also been seen in the photos provided online. We thank you for choosing Ibis Styles East Perth for your accommodation needs and hope to welcome you back again soon. Thank you. Warm Regards, Chad Assistant Manager - Front Office

Customer review rating 4.0/5

Jiyun M. Couples - Confirmed reviews ALL

This was my 7th stay at ibis Styles this year, and I have always loved this hotel. The rooms are lovely, and the bed is very comfortable, and I’ve consistently enjoyed my stays here. However, on this occasion, the front desk service was very unprofessional and fell well below the standard I have experienced during my previous visits. However, this stay was disappointing due to poor check-in and handover communication. I booked this stay with my partner. Prior to arrival, I called the hotel twice to confirm that my partner would be checking in earlier, as my shift finished at 6:00 pm. I was advised that this would be fine, and I have checked in later on previous stays without issue. When my partner arrived, he was initially told that he could not be checked in. He was left waiting at reception for around 20 minutes. Eventually, for reasons that were not clearly explained, the receptionist allowed him to check in. I arrived later, around 7:00 pm, presented my ID, and was advised that my credit card would be used for payment. I provided my card and later received an invoice showing my credit card details. However, at checkout, my partner was again told that his credit card needed to be charged, which was very confusing and inconsistent with what I had been told. Overall, the repeated miscommunication caused unnecessary stress. I wanted my partner to have a comfortable and relaxing stay, especially as he had just returned from Sydney and was tired. Instead, the experience was frustrating and embarrassing, as I had clearly advised that I would be covering the payment for the stay.

Hi Jiyun, We sincerely appreciate the time you have taken to submit a review. We apologize for what occurred on this occasion; we are currently learning a new system, so this may have been the reason as to why the information wasn't recorded properly - we do apologize for this and will share your comments among our team. We do hope to welcome you back again in the near future to exceed your expectations. Thank you and we hope to see you again soon. Warm Regards, Chad Assistant Manager - Front Office

Customer review rating 5.0/5

Anthony F. Business - Confirmed reviews ALL

Great stay from check in to check out

Hi Anthony, Thank you immensely for your review and kind comments! We appreciate you being a regular guest of ours and look forward to seeing you again very soon! Thank you so much Anthony. Warm Regards, Chad Assistant Manager - Front Office

Customer review rating 5.0/5

Kuenzang D. Friends - Confirmed reviews ALL

I really enjoyed my stay. The team provided outstanding service, the room was clean and comfortable with good view from the room and everything met my expectations. Thank you for a wonderful experience.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ibis Styles East Perth

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Other web-users rate our hotel

  • 796 reviews 8.7/10 Location
  • 1,219 reviews 7.8/10 Room
  • 1,011 reviews 8.2/10 Service
  • 17 reviews 8.1/10 WiFi
  • 636 reviews 8.8/10 Cleanliness
  • 608 reviews 6.1/10 Comfort
  • 278 reviews 7.5/10 Breakfast
  • 247 reviews 7.9/10 Amenities

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