ibis Styles East Perth 4 stars

Customer review rating (ALL Rating) 4.4/5 1,541 reviews

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69 Adelaide Terrace, East Perth, 6004 PERTH, Australia

Description

Hotel extras

  • Free WiFi is available for all guests.

  • Feel welcome with our warm and modern accommodation.

  • The hotel features bright, bold colours and a cheeky design with personality that pops.

  • Rooms on the upper floors feature views of the magnificant Swan River.

  • Assistance Animals that support our guests are very welcome in our Hotel.

Our accommodation(s)

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Hotel location

ibis Styles East Perth

69 Adelaide Terrace, East Perth
6004 PERTH
Australia

GPS:-31.961099, 115.874594

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Eastside Social Restaurant & Bar

Eastside Social keeps you fuelled with good mood food and bright, café-style ambiance throughout the day. We took the bustling energy of Adelaide Terrace, added a splash of colour and a pinch of quirkiness to serve up a vibrant East Perth hub.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,541 reviews

TripAdvisor Rating  4.1/5  115 reviews

Customer review rating 4.0/5

Jiyun M. Couples - Confirmed reviews ALL

This was my 7th stay at ibis Styles this year, and I have always loved this hotel. The rooms are lovely, and the bed is very comfortable, and I’ve consistently enjoyed my stays here. However, on this occasion, the front desk service was very unprofessional and fell well below the standard I have experienced during my previous visits. However, this stay was disappointing due to poor check-in and handover communication. I booked this stay with my partner. Prior to arrival, I called the hotel twice to confirm that my partner would be checking in earlier, as my shift finished at 6:00 pm. I was advised that this would be fine, and I have checked in later on previous stays without issue. When my partner arrived, he was initially told that he could not be checked in. He was left waiting at reception for around 20 minutes. Eventually, for reasons that were not clearly explained, the receptionist allowed him to check in. I arrived later, around 7:00 pm, presented my ID, and was advised that my credit card would be used for payment. I provided my card and later received an invoice showing my credit card details. However, at checkout, my partner was again told that his credit card needed to be charged, which was very confusing and inconsistent with what I had been told. Overall, the repeated miscommunication caused unnecessary stress. I wanted my partner to have a comfortable and relaxing stay, especially as he had just returned from Sydney and was tired. Instead, the experience was frustrating and embarrassing, as I had clearly advised that I would be covering the payment for the stay.

Hi Jiyun, We sincerely appreciate the time you have taken to submit a review. We apologize for what occurred on this occasion; we are currently learning a new system, so this may have been the reason as to why the information wasn't recorded properly - we do apologize for this and will share your comments among our team. We do hope to welcome you back again in the near future to exceed your expectations. Thank you and we hope to see you again soon. Warm Regards, Chad Assistant Manager - Front Office

Customer review rating 3.0/5

Darren L. Business - Confirmed reviews ALL

Stay regularly - menu rarely changes. Registered for fast check out, though have to call for an expenditure statement after every visit

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Ibis Styles East Perth

Customer review rating 4.5/5

Domen R. Families - Confirmed reviews ALL

I have stayed at several Ibis hotels so far and have never been dissatisfied with the accessibility. However, I would just like to mention that the room at your hotel would be more accessible for me if the bed height was closer to that of a standard wheelchair (45–50 cm). I know high beds are trendy nowadays but I can not transfer onto them from my wheelchair without the assistance. Another thing are soap dispensers in the bathroom which are fixed on the wall. I asked at the reception to take one down because I had difficulty to reach them. I think it would be great if soap dispensers were not fixed on the wall in the accessbile room.

Hi Domen, We really appreciate the time you have taken to submit a review and thank you for your score of 9/10. We appreciate you bringing up the height of the bed and location of the soap dispensers in our disabled friendly rooms - we will definitely put your suggestion forward, as we are always looking at ways to improve. Thank you very much for choosing Ibis Styles East Perth for your accommodation needs and we wish you safe travels on your journey ahead. Thank you. Warm Regards, Chad Assistant Manager - Front Office

Nice hotel 2km away from CBD

TripAdvisor rating 4.0/5

malaysia132 TripAdvisor review

Stayed at this hotel in East Perth, which is about 2km away from CBD. Hotel is easily accessible to bus routes, which are free within the free zone. Hotel was clean, comfortable but just a bit small. Overall, nice stay

Customer review rating 5.0/5

Ramamurthy K. Business - Confirmed reviews ALL

Neat and clean rooms. Nice breakfast and centrally location. Gym facilities what more for an business traveller

Dear Guest Thank you for your positive feedback. We are pleased to hear that you enjoyed the cleanliness of our rooms, the breakfast offerings, and our convenient location. It is our aim to provide a comfortable experience for business travelers. Goodbye, ibis Styles East Perth Team

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Other web-users rate our hotel

  • 795 reviews 8.6/10 Location
  • 1,221 reviews 7.8/10 Room
  • 1,013 reviews 8.2/10 Service
  • 18 reviews 8.1/10 WiFi
  • 636 reviews 8.8/10 Cleanliness
  • 608 reviews 6/10 Comfort
  • 272 reviews 7.5/10 Breakfast
  • 244 reviews 8/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.