Novotel Perth Murray Street 4.5 stars

Customer review rating (ALL Rating) 4.3/5 4,602 reviews

Novotel Perth Murray Street - Image 1
Novotel Perth Murray Street - Image 2
Novotel Perth Murray Street - Image 3
Novotel Perth Murray Street - Image 4

Description

Hotel extras

  • Outdoor heated swimming pool & 24-hour gym

  • Stroll to RAC Arena, Elizabeth Quay & Perth central business district

  • Enjoy buffet breakfast at Miss Mi restaurant

  • Accommodation and breakfast are free for children

  • Award-winning Keishi Day Spa

Our accommodation(s)

Book this hotel
Room 1

Unwind with friends or family with 2 x double beds & bright, modern design featuring Western Australia's coastal scenery. Plush Live N Dream bedding & blockout curtains guarantee a great sleep. Stay connected with Chromecast & WIFI. No rollaway.

Max. number of persons
4
Area
From 24 m² / 258 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • TV room service ordering
  • TV with on-screen billing info
  • 48'/122 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop
  • 4 pers. max
  • 24 m² / 258 sq ft
  • Bedding 2 x Double bed(s)

Enjoy a higher floor & Nespresso. Bright design with WA's coastal scenery & intuitive living spaces. Live N Dream bedding & blockout curtains ensure a great sleep. Stay connected with Chromecast & WIFI. Rollaway on request (charges apply).

Max. number of persons
3
Area
From 24 m² / 258 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • TV room service ordering
  • TV with on-screen billing info
  • 48'/122 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop

Travel comfortably with a higher floor & Nespresso. Bright, modern design features WA's coastal scenery. Plush Live N Dream bedding & blockout curtains guarantee a great sleep. Stay connected with Chromecast & WIFI. No rollaway.

Max. number of persons
4
Area
From 24 m² / 258 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • TV room service ordering
  • TV with on-screen billing info
  • 48'/122 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop

Deluxe benefits include guaranteed high floor, Nespresso and plush bathrobes/slippers. Live N Dream bedding & blockout curtains ensure a great sleep. Stay connected with Chromecast & WIFI. Rollaway on request (charges apply).

Max. number of persons
3
Area
From 24 m² / 258 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • TV room service ordering
  • TV with on-screen billing info
  • 48'/122 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop

Deluxe benefits include guaranteed high floor, Nespresso and plush bathrobes/slippers. Two double beds with Live N Dream bedding & blockout curtains ensure a great sleep. Stay connected with Chromecast & WIFI. No rollaway.

Max. number of persons
4
Area
From 24 m² / 258 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • TV room service ordering
  • TV with on-screen billing info
  • 48'/122 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop

Unwind in a larger room with a guaranteed high floor (level 20 to 26). Features include Nespresso, fruit basket and plush bathrobes and slippers. Stay connected with Chromecast & WIFI. Rollaway on request (charges apply).

  • Views:

    City View or Panorama view

Max. number of persons
3
Area
From 32 m² / 344 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • TV room service ordering
  • TV with on-screen billing info
  • 48'/122 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop

Soak up panoramic views from spacious living area with separate bedroom. Free non-alcoholic mini bar, Nespresso, fruit basket, microwave, plush bathrobes and slippers. Stay connected with Chromecast & WIFI. Rollaway on request (charges apply).

  • Views:

    City View or Panorama view

Max. number of persons
4
Area
From 50 m² / 538 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Microwave
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • TV room service ordering
  • TV with on-screen billing info
  • 48'/122 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop

Functional comforts to help you feel at home. 24m² living space, ensuite with step free shower, accessible toilet, wall mounted shower seat & grab rails, accessible outlets, phone, light & visual alarm, audible smoke alarm & easy to reach curtains.

Max. number of persons
2
Area
From 24 m² / 258 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 45 Outlet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • TV room service ordering
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop

Functional comforts to help you feel at home. 24m² living space, ensuite with step free shower, accessible toilet, wall mounted shower seat & grab rails, accessible outlets, phone, light & visual alarm, audible smoke alarm & easy to reach curtains.

Max. number of persons
2
Area
From 24 m² / 258 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 45 Outlet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • TV room service ordering
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop

Functional comforts to help you feel at home. 24m² living space, ensuite with step free shower, accessible toilet, wall mounted shower seat & grab rails, accessible outlets, phone, light & visual alarm, audible smoke alarm & easy to reach curtains.

Max. number of persons
2
Area
From 24 m² / 258 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 45 Outlet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • TV room service ordering
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop

Hotel location

Novotel Perth Murray Street

388 Murray, Street
6000 PERTH
Australia

GPS:-31.95098, 115.85477

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 431 rooms
  • 17 rooms for people with reduced mobility
  • 10 family rooms
  • 48 connecting rooms
  • 431 non-smoking rooms
  • 26 floors

Languages spoken at the hotel

  • Brazilian
  • English
  • French
  • Portuguese

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Plugs and converters available on desks

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Concierge

  • Concierge

Porter

  • Porter

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge
  • Room service Additional charge

Business

7 Meeting rooms

Family

Services for children

  • Board games available
  • Tourist guide for families

Well-being

Outdoor Heated Swimming Pool

  • Outside
  • On site

24 hour Gym

  • On site
  • Sauna room

Sports and leisure

Gym

  • On site
  • On site
  • Parking pricing: 50 AUD 50 AUD Per day

At our friendly Perth coffee shop, discover outstanding locally roasted Pound coffee crafted by talented baristas & delicious treats for breakfast and lunch.

Third Space Lounge Bar is a plush and vibrant space with floor-to-ceiling windows opening onto an relaxed alfresco terrace. The perfect place to unwind after a day of exploring or to kick off your night on the town.

Dive head first into an amazing Perth getaway and take time to relax by the pool after a day of sight-seeing or meetings. Located on an alfresco terrace on level 12 of the hotel, guests can swim laps year-round in a heated 16.5m long, 1.2m deep.

Energising is easy in our large. 94sqm 24-hour fitness centre. There's plenty of room to stretch and move with vibrant natural light and city views from floor-to-ceiling west-facing windows.

Globally recognised, award-winning Keishi Spa transforms the spa experience into something truly exceptional. Only the best products are used to elevate your treatment, including therapeutic oil blends from Aromatherapy Associates London.

Say 'I Do' in the heart of Perth CBD. Novotel's beautifully appointed Scarborough Room overlooks tropical gardens & feature pond for the perfect backdrop for your Perth wedding. The room flows out into a private cocktail bar with glamorous gold details.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  4,602 reviews

Customer review rating 4.5/5

Sarah P. Business - Confirmed reviews ALL

Dear Ms. P., Thank you for taking the time to share your wonderful feedback following your recent stay with us. We are delighted to hear that you enjoyed our convenient location, comfortable and modern accommodation, and especially the friendly, responsive and proactive service provided by our team. It is fantastic to know that our team made such a positive impression during your stay. We sincerely apologise for the oversight with the coffee cups during your room service. While we are pleased that everything else was wonderful, we understand that these details are an important part of maintaining the high standard of cleanliness we aim to provide. Your feedback has been shared with our Housekeeping team for further attention. Thank you once again for your kind comments and for your continued loyalty as an ALL Gold member and Accor Vacation Club member. We look forward to welcoming you back to Novotel Perth Murray Street on your next visit. Warm regards, Sammy Assistant Manager Novotel Perth Murray Street

Customer review rating 4.5/5

Therese H. Friends - Confirmed reviews ALL

Dear Therese H., Thank you for your kind words regarding our location, comfortable accommodations, and exceptional staff. We are thrilled to hear that you and your group enjoyed a wonderful week, especially with our breakfast offerings. Your feedback is greatly appreciated. We hope to welcome you back in the near future. Best regards, May Cruz Novotel Perth Murray Street

Customer review rating 5.0/5

Zoe R. Families - Confirmed reviews ALL

Dear Zoe r., Thank you for your kind words regarding your recent stay at Novotel Perth Murray Street. We are pleased to hear that you enjoyed our comfortable accommodations and appreciated our staff's service. We look forward to welcoming you back in the future. Best regards, May Cruz Novotel Perth Murray Street

Customer review rating 4.5/5

Melinda K. Families - Confirmed reviews ALL

Dear Melinda K., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our convenient location, and that our team provided you with a warm welcome. It is gratifying to know that you found the check-in process seamless and the amenities to your satisfaction. Best regards, May Cruz Novotel Perth Murray Street

Customer review rating 4.5/5

Penny C. Business - Confirmed reviews ALL

Dear Penny C., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you found your accommodations comfortable and appreciated our room service. Your satisfaction is our priority, and we look forward to welcoming you back. Best regards, May Cruz Novotel Perth Murray Street

Dear Ms. P., Thank you for taking the time to share your wonderful feedback following your recent stay with us. We are delighted to hear that you enjoyed our convenient location, comfortable and modern accommodation, and especially the friendly, responsive and proactive service provided by our team. It is fantastic to know that our team made such a positive impression during your stay. We sincerely apologise for the oversight with the coffee cups during your room service. While we are pleased that everything else was wonderful, we understand that these details are an important part of maintaining the high standard of cleanliness we aim to provide. Your feedback has been shared with our Housekeeping team for further attention. Thank you once again for your kind comments and for your continued loyalty as an ALL Gold member and Accor Vacation Club member. We look forward to welcoming you back to Novotel Perth Murray Street on your next visit. Warm regards, Sammy Assistant Manager Novotel Perth Murray Street

Customer review rating 4.5/5

Therese H. Friends - Confirmed reviews ALL

The staff were all amazing. So helpful at all times. The breakfast was first class. A wonderful week was had by all my group.

Dear Therese H., Thank you for your kind words regarding our location, comfortable accommodations, and exceptional staff. We are thrilled to hear that you and your group enjoyed a wonderful week, especially with our breakfast offerings. Your feedback is greatly appreciated. We hope to welcome you back in the near future. Best regards, May Cruz Novotel Perth Murray Street

Customer review rating 5.0/5

Zoe R. Families - Confirmed reviews ALL

We had a lovely stay at the novotel murray street perth. Wonderful staff and comfortable rooms.

Dear Zoe r., Thank you for your kind words regarding your recent stay at Novotel Perth Murray Street. We are pleased to hear that you enjoyed our comfortable accommodations and appreciated our staff's service. We look forward to welcoming you back in the future. Best regards, May Cruz Novotel Perth Murray Street

Customer review rating 4.5/5

Melinda K. Families - Confirmed reviews ALL

We checked in easily with valet parking and staff were very welcoming. Easy to find our room and amenities were nice

Dear Melinda K., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our convenient location, and that our team provided you with a warm welcome. It is gratifying to know that you found the check-in process seamless and the amenities to your satisfaction. Best regards, May Cruz Novotel Perth Murray Street

Customer review rating 4.5/5

Penny C. Business - Confirmed reviews ALL

Really comfortable bed and room with everything as described. appreciated room service each day.

Dear Penny C., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you found your accommodations comfortable and appreciated our room service. Your satisfaction is our priority, and we look forward to welcoming you back. Best regards, May Cruz Novotel Perth Murray Street

Customer review rating 5.0/5

Laurie M. Business - Confirmed reviews ALL

Very positive. I could not fault any of the service or facilities.

Dear Laurie M., Thank you for your kind words regarding our attentive staff and the presentation of our facilities. We are delighted to hear that you had a positive experience during your stay. Your feedback is invaluable to us. We hope to welcome you back in the near future. Best regards, May Cruz Novotel Perth Murray Street

Customer review rating 5.0/5

Armand W. Families - Confirmed reviews ALL

Location is excellent. Room is spacious. Breakfast is great and delicious. Staff very helpful and friendly.

Dear Armand W., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our excellent location, spacious accommodations, and delicious breakfast. It is wonderful to know that our staff contributed positively to your experience. We look forward to welcoming you back. Best regards, May Cruz Novotel Perth Murray Street

Customer review rating 5.0/5

Japneet K. Couples - Confirmed reviews ALL

I absolutely love staying at Novotel Perth Murray Street. I have great difficulty feeling comfortable in hotels, but Novotel is the one place where I genuinely feel at ease and can enjoy my stay. The hospitality is wonderful, the food is consistently well executed, and what truly makes this hotel special is its people. Every team member goes above and beyond, and you can feel the collective effort, care and commitment that goes into making guests feel welcome. A very special thank you to Luciana, Ria at the front desk, and Jacqueline. Your kindness, warmth and hospitality have made such a difference to my visits. I am incredibly grateful to you all. It is rare to find a place where the experience feels so reassuring and welcoming. For me, Novotel Murray Street is more than just a hotel; it is a place where I feel comfortable, cared for and genuinely happy to return. Thank you to the entire team for everything you do. I look forward to my next visit!

Dear Japneet K., Thank you for your kind and heartfelt review of your experiences at Novotel Perth Murray Street. We are delighted to hear that you feel at ease during your stays and that our hospitality resonates with you. It is wonderful to know that our team members, including Luciana, Rica, and Jacqueline, have made such a positive impact on your visits. Your appreciation of our food and the collective effort of our team to ensure a welcoming atmosphere is genuinely gratifying. We aim to create a comforting environment for all our guests, and it is rewarding to see that reflected in your experience. Your feedback serves as a great encouragement for our staff to continue providing exceptional service. We look forward to welcoming you back on your next visit and ensuring that your experience remains just as reassuring and enjoyable. Best regards, May Cruz Novotel Perth Murray Street

Customer review rating 5.0/5

Deborah H. Couples - Confirmed reviews ALL

Very nice stay, close to our event, amazing room, friendly staff, fast check in, would recommend to friends and family.

Dear Deborah H., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our convenient location, amazing accommodations, and friendly service. Your recommendation means a lot to us, and we hope to welcome you back in the future. Best regards, May Cruz Novotel Perth Murray Street

Customer review rating 4.5/5

Cynthia P. Friends - Confirmed reviews ALL

The room we stayed in was absolutely lovely. The service from staff was exceptional. The only thing I’d complain about is the ventilation in the rooms. The air conditioning works great, no issues there, just no extra ventilation (by way of a window for example) made it a bit stuffy.

Dear Cynthia P., Thank you for your kind words regarding your stay. We are pleased to hear that you enjoyed the room and found our staff exceptional. We appreciate your feedback about the ventilation and will take it into consideration for future improvements. We hope to see you again in the near future. Best regards, May Cruz Novotel Perth Murray Street

Customer review rating 5.0/5

Dave P. Couples - Confirmed reviews ALL

Late night partying in the city on a Saturday, no reservation, Vivian at reception found us a lovely suite and discounted the rate to that of a standard room as my wife mentioned that we stay here regularly. Love this hotel

Dear Dave P., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that our team member, Vivian, was able to accommodate your late arrival and provide you with a suite at a great price. It is wonderful to know that you and your wife enjoy returning to our hotel, and we appreciate your loyalty. We look forward to welcoming you back for another enjoyable experience. Best regards, May Cruz Novotel Perth Murray Street

Customer review rating 4.0/5

Alison S. Business - Confirmed reviews ALL

Comfortable & well located. I had an issue in my room and it was rectified quickly.

Dear Alison S., Thank you for your kind words regarding the comfort and location of our hotel. We appreciate your understanding regarding the issue in your room and are pleased that it was resolved promptly by our team. We look forward to welcoming you back in the future. Best regards, May Cruz Novotel Perth Murray Street

Customer review rating 2.0/5

Mohan M. Business - Confirmed reviews ALL

Overall, my stay at Novotel was pleasant, with a few areas that could be improved. The gym was decent and had the essential equipment needed for a workout. However, I was disappointed to find that the antibacterial wipes and hand sanitiser stations were empty, which made it difficult for guests to clean equipment before and after use. Housekeeping also fell short of expectations. I support the sustainability initiatives and only place towels on the floor when they genuinely need replacing. Unfortunately, towels left on the floor were not replaced during servicing, which was inconvenient. While the hotel offers comfortable facilities and promotes sustainable practices, greater attention to gym hygiene supplies and housekeeping consistency would significantly enhance the guest experience. I hope these areas can be addressed for future guests.

Dear Mohan M., Thank you for sharing your feedback regarding your recent stay at Novotel Perth Murray Street. We are pleased to hear that you found your overall experience pleasant and appreciated our comfortable facilities and sustainability initiatives. We sincerely apologise for the issues you encountered with the gym hygiene supplies. Maintaining a clean and safe environment for our guests is a top priority, and we regret that the antibacterial wipes and sanitiser stations were not adequately stocked during your visit. Additionally, I understand your concerns regarding housekeeping services, particularly in relation to towel replacement. While we encourage our guests to participate in our sustainability practices, it is important that our staff consistently meets housekeeping standards. Your feedback will be instrumental in addressing these matters to enhance future guest experiences. Thank you once again for your valuable insights. We hope to welcome you back in the future for an improved stay. Best regards, May Cruz Novotel Perth Murray Street

Customer review rating 4.5/5

Tony N. Business - Confirmed reviews ALL

Great. Would recommend

Dear Tony N., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you enjoyed the location, cleanliness, and service. We appreciate your comment about the milk in your fridge, and we will take that into consideration for future improvements. We hope to welcome you again in the near future. Best regards, May Cruz Novotel Perth Murray Street

Customer review rating 5.0/5

Gemma D. Business - Confirmed reviews ALL

very happy was close to everything and the reception staff were great and helpful!

Dear Gemma D., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you appreciated our convenient location and found our reception staff to be helpful. Your positive feedback motivates us to continue providing excellent service. We hope to welcome you again in the near future. Best regards, May Cruz Novotel Perth Murray Street

Customer review rating 5.0/5

Dianne P. Couples - Confirmed reviews ALL

Stayed for 4 nights, left for 2 and back for 2. Very pleasant stay

Dear Dianne P., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our location and had a pleasant experience with us. We look forward to welcoming you back in the future. Best regards, May Cruz Novotel Perth Murray Street

Customer review rating 2.0/5

Leite D. M. A. Business - Confirmed reviews ALL

Normally I am very happy with this hotel, but this time my room was in the 3rd floor. It was a very bad smell on the corridors, all day, including in the room. And the room itself wasn't as good as on the higher floors.

Dear Leite D. M. A., Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our convenient location and the service provided by our team. At the same time, please accept our sincere apologies for the unpleasant odour you encountered during your stay and for the concerns you experienced with the quality of the room on the third floor. We understand how these issues can impact the overall comfort and enjoyment of your stay, and we regret that we did not meet the standards you expected from us. Your comments are extremely valuable, and we will share your feedback with the relevant teams for further review and follow-up. We sincerely appreciate you bringing these matters to our attention and hope to have the opportunity to welcome you back and provide you with a more comfortable and enjoyable experience. Best regards, May Cruz Novotel Perth Murray Street

Customer review rating 3.5/5

Jen-hsing S. Business - Confirmed reviews ALL

Location is great and staff were very friendly.

Dear Jen-Hsing S., Thank you for your feedback. While we appreciate your comments on our location and staff, we regret to hear that your overall experience did not meet your expectations. Your insights are valuable to us as we strive to enhance our services. We hope to see you again in the near future. Best regards, May Cruz Novotel Perth Murray Street

Customer review rating 4.5/5

Elizabeth T. Families - Confirmed reviews ALL

Good room Staff helpful

Dear Elizabeth T., Thank you for your kind feedback and continued loyalty with Accor. We are pleased to hear that you enjoyed our prime location, found your room satisfactory, and received helpful service from our staff. Your satisfaction is important to us, and we look forward to welcoming you again in the near future. Best regards, May Cruz Novotel Perth Murray Street

Customer review rating 4.5/5

Penny C. Friends - Confirmed reviews ALL

The room is clean and comfortable.

Dear Penny C., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found your room clean and comfortable. It is our goal to provide a pleasant experience for all our guests. Once again, thank you for taking time to share your feedback with us and we hope to see you again in the near future. Best regards, May Cruz Novotel Perth Murray Street

Other web-users rate our hotel

  • 1,968 reviews 9.3/10 Location
  • 2,666 reviews 6.9/10 Room
  • 2,460 reviews 7.7/10 Service
  • 25 reviews 7.9/10 WiFi
  • 1,173 reviews 5.7/10 Cleanliness
  • 813 reviews 6.8/10 Breakfast
  • 588 reviews 6.6/10 Pool
  • 520 reviews 8.3/10 Vibe

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