We enjoyed our stay. The location was excellent. However there needs to be a better way of providing vehicle access to those attempting to check in. Perhaps consideration could be given to providing specific bays outside, council approval pending. The lane access is not well advertised and it would be beneficial if you included a digital map on digital correspondence forwarded to guests. Particularly those utilising the parking facilities. Best Regards Kev G.

Given how things were in Perth when we stayed the staff were lovely. The room was lovely and I spent a lot of time in the pool area. To be honest I would have liked to stay longer.

Staff were amazing

Novotel world over has a profile when it comes to their design, aesthetics, comfort and warmth. Novotel Perth Murray is absolutely amazing.

We had a great experience despite difficult circumstances due to Coronavirus. Helpful and friendly staff good selection of food and nice room. Would recommend this hotel. It’s very well placed for Perth centre with lots of bars and restaurants close by as well as shopping and other amenities

We stayed over night due to a long layover before going to Japan. we were greeted pleasantly by the staff and checked in was smooth. The Hotel was only just opening so we were offered our complimentary drinks a few doors down at the Ibis Styles. Everything was new and modern. Will be staying here again when we return to Perth.

Nice new hotel in the right location and well priced, hopefully it remains so.

For a hotel barley open to suddenly have to cope with hundreds of cruise passengers unable to board the ship the staff did a magnificent job of looking after us answering our questions for which they had few answers as they did not know either and suddenly catering for so many

The hotel was in Soft Opening. We knew this when we booked so we knew there was no lunch or evening meal. This was accepted. Howver there was a warm welcome from the only receptionist on duty. She could not have done better. We found the next day that the other staff were equally good including the estaurant manager and his staff. when we boojked we actuallt arranged this with Stephnie, the accounts manager who explained the position and succesfully fixed our accomadtion. I telephoned form the UK to Australia to deternine how long the "soft opening" and the young man answering was also helpful.. I intend to wite a longer letter reagrding ourstay when the Covid-19 as subsided conditions are normal.

Friendly helpful stay - clean modern rooms

As a hotel still in its Soft Opening, and, in view of trying times, the hotel and staff were doing all they could. to ensure everyone was comfortable in all sectors of the hotel.

Staff were very friendly, hotel is nicely done, and well located. Rooms are smallish, but functional, and fairly well equipped. I echo the sentiments of the room being a bit warm, particularly overnight, and it was a cool, rainy evening. I’d stay again, but probably not if I was to spend as much time in the room as we did, more if we were planning to be out most of the time.