Novotel Perth Murray Street 4.5 stars

Customer review rating (ALL Rating) 4.2/5 3,994 reviews

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Novotel Perth Murray Street - Image 1
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388 Murray, Street, 6000 PERTH, Australia

Description

Hotel extras

  • Outdoor heated swimming pool & 24-hour gym

  • Stroll to RAC Arena, Elizabeth Quay & Perth central business district

  • Enjoy buffet breakfast at Miss Mi restaurant

  • Accommodation and breakfast are free for children

  • Award-winning Keishi Day Spa

Our accommodation(s)

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Hotel location

Novotel Perth Murray Street

388 Murray, Street
6000 PERTH
Australia

GPS:-31.95098, 115.85477

Telephone
Fax +61 8 6317 9358

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  3,994 reviews

TripAdvisor Rating  3.6/5  149 reviews

Customer review rating 5.0/5

Hannah G. Business - Confirmed reviews ALL

My expectations were exceeded with this stay. The location is perfect, in a busy area but somehow the room was completely silent. The calm, welcoming lobby, the friendly check-in staff (the drink voucher!), the spotless room...and the attentiveness of the cleaner. The thoughtful touch that was leaving a Share The Dignity pack in my room was a level of service that I did not expect, and made me feel very warmly about Novotel Murray St. I will definitely stay here again and will look forward to being able to return. I appreciated being able to have a casual drink in the bar, and felt very comfortable in all areas of the hotel.

Dear guest, Thank you so much for your glowing review. We are thrilled to hear that your stay exceeded expectations and that you enjoyed our quiet rooms, welcoming lobby, and attentive team. It’s wonderful to know that touches like the Share The Dignity pack and your drink voucher made your experience even more special. Your kind words about our cleanliness, bar, and overall comfort mean a lot to us. We look forward to welcoming you back to Novotel Murray Street for another enjoyable stay. Warm regards, Sammy Assistant Manager Novotel Perth Murray Street

Customer review rating 5.0/5

Ian B. Business - Confirmed reviews ALL

Smooth check-in, clean & comfortable room

Dear guest, Thank you for taking the time to share your feedback. We are delighted to hear that you had a comfortable stay and enjoyed a smooth check-in along with a clean and comfortable room. It’s wonderful to know that our team contributed positively to your experience. Your kind words will be shared with our staff as encouragement. We look forward to welcoming you back to Novotel Perth Murray Street on your next visit. Warm regards, Sammy Assistant Manager Novotel Perth Murray Street

Customer review rating 3.5/5

Delle G. Business - Confirmed reviews ALL

Good location for work. Good facilities. Breakfast gets very chaotic and staff seem very pressured. Would be ideal to have a quieter business area and families seperate. Kids playing with remote control cars around a buffet is far from ideal. Ran out of butter and long wait to be seated. First world problems I know.

Dear guest, Thank you for taking the time to share your feedback. We are pleased to hear that you found our location convenient for work and enjoyed our facilities. We sincerely appreciate your constructive comments regarding breakfast. We understand that a busy breakfast service, combined with noise from children, can impact the experience of our business guests. Your suggestion of creating a separate area for families and providing additional staffing has been noted and will be reviewed to improve the comfort and efficiency of our breakfast service. We’re grateful for your kind words about our team and cleanliness, and we hope to welcome you back to Novotel Perth Murray Street for an even better experience in the future. Warm regards, Sammy Assistant Manager Novotel Perth Murray Street

Customer review rating 5.0/5

Robert C. Business - Confirmed reviews ALL

Well located; modern amenities; good gym; nice service

Dear guest, Thank you for your wonderful feedback. We are thrilled to hear that you enjoyed our prime location, modern amenities, well-equipped gym, and the service provided by our team. It’s always encouraging to know that our efforts to provide a comfortable and seamless experience are appreciated. We look forward to welcoming you back to Novotel Perth Murray Street on your next business trip. Warm regards, Sammy Assistant Manager Novotel Perth Murray Street

Customer review rating 3.5/5

Ajaka H. A. Business - Confirmed reviews ALL

Check in experience was great once i advised the staff member my membership status.

Dear guest, Thank you for taking the time to share your feedback. I sincerely apologise for the delay in providing the iron and the inconvenience this caused during your stay. We understand how important it is for our guests to have access to all essential amenities promptly, especially when time-sensitive requirements arise. I also appreciate your comments regarding the check-in experience and our team’s service. Your feedback will be shared with the relevant departments so we can improve our responsiveness and ensure a smoother experience for our valued ALL members in the future. We hope you will give us another opportunity to provide a seamless and enjoyable stay on your next visit to Novotel Perth Murray Street. Warm regards, Sammy Assistant Manager Novotel Perth Murray Street

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Other web-users rate our hotel

  • 1,952 reviews 9.3/10 Location
  • 2,632 reviews 6.8/10 Room
  • 2,331 reviews 7.3/10 Service
  • 28 reviews 6.3/10 WiFi
  • 1,120 reviews 5.7/10 Cleanliness
  • 889 reviews 6.7/10 Breakfast
  • 509 reviews 8.5/10 Vibe
  • 237 reviews 7.9/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.