Novotel Perth Murray Street 4.5 stars

TripAdvisor rating 3.5/5 76 reviews

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ALLSAFE approved hotel

Hotel extras

  • Outdoor heated swimming pool & 24-hour gym

  • Stroll to RAC Arena, Elizabeth Quay & Perth central business district

  • Enjoy buffet breakfast at Miss Mi restaurant

  • Accommodation and breakfast are free for children

  • Stay connected with complimentary high speed WiFi

Our accommodation(s)

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Hotel location

Novotel Perth Murray Street

388 Murray Street, .
6000 PERTH

GPS:-31.95098, 115.85477

Access and transport

Hotel services

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On site
  • Swimming pool
  • Car park
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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TripAdvisor Rating  3.5/5  76 reviews

Visit to Perth

TripAdvisor rating 5.0/5

Z7237RFcherylc Families - TripAdvisor review

Good centrally located hotel. Good pool area for the kids. Friendly helpful staff. Parking offsite as recommended by the staff only cost $20 for the whole weekend. Nice clean, comfortable rooms. Easy access to buses and touristy areas. Had a great stay with the family.

Great location, breakfast & heated pool for kids. However, Kazuko on reception was thoroughly unpleasant and unhelpful.

TripAdvisor rating 3.0/5

Sumay H Families - TripAdvisor review

Kazuko’s snobbery, uncompromising manner and abrupt tone were quite frankly a disgrace. When I asked if my family could possibly have a higher floor (as requested months previously on she snapped and came across as being very judgmental with responses like, ‘for your class of room, we don’t have higher than the second floor’ or ‘for the class of room you have reserved, we only go up to the 14th floor anyway’. At a later date, Kazuko also pretended to book a taxi which left my family and I waiting unnecessarily in the lobby for 20 minutes for a non-existent taxi. In all honesty, people like Kazuko should not be working in the service industry. Apart from her appalling ‘service’, all other members of staff were a delight!

Modern, clean & comfortable.

TripAdvisor rating 5.0/5

Sightsee32913317562 Business - TripAdvisor review

First stay at this hotel; was very impressed. Friendly and helpful staff, daily room tidies for the week and the hotel is inner city with lots of restaurants and bars in close walking distance. Definitely will stay there when next in Perth.

Central location, family friendly

TripAdvisor rating 3.0/5

cmooks TripAdvisor review

Comfortable and clean rooms, loved the beds - great nights rest and the rainhead shower. It’s a 4.5 star hotel and no minibar in room? Might as well be Ibis. No bottled water available in the room (should be standard even 3 star hotels offer it) or at least have a water refill station in the hotel lobby to use. The worst room service menu I’ve ever seen - really basic food (worst than a pub) and the only dessert was ice cream with sauce. You advertise it’s 24 hours but I trier to order in the middle of the night (again needed some water) and it said unavailable. Friendly staff, kids loved the heated pool and the giant mindfulness colouring board at reception. Cafe made good coffee and reasonably priced food. We requested a quiet room which was great (towards the back of hotel) so you don’t hear the loud music from the nightclubs across the road.

Nice Hotel, Great Location

TripAdvisor rating 4.0/5

BF_826 TripAdvisor review

Enjoyed our stay. Great location, staff were lovely, very friendly from the moment we arrived, really appreciated the welcome drinks and the birthday card and bottle in the room for my partner as this was his birthday get away. We did get an unexpected visit very early one morning from a member of staff knocking our door for laundry service (we didn't arrange this), he seemed very nervous and shy, maybe new member of staff, didn't bother us but maybe the extra check to make sure the correct room, some people aren't so kind and wouldn't want staff getting told off for a simple mistake. Loved that the pool was heated, as we went in Australias winter, most places the water was very cold, so enjoyed being able to go for a swim in the warm water (as its outside could maybe benefit from few more maintenance visits as there were a lot of bugs and dirt bits in there). Rooms were very spacious and had everything we needed (only downfall was the shower, the drain is only small and doesn't drain very quickly, not sure if there was a drain issue in our room or if its just because its a small drain for a big shower, but didn't cause us any major issue). Overall, enjoyed our stay and would certainly stay again.

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Other web-users rate our hotel

  • 590 reviews 9/10 Location
  • 650 reviews 7.2/10 Room
  • 517 reviews 7.9/10 Service
  • 9 reviews 9.1/10 WiFi
  • 276 reviews 7.3/10 Cleanliness
  • 214 reviews 8.1/10 Amenities
  • 178 reviews 8.1/10 Pool
  • 167 reviews 6.2/10 Breakfast

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