Novotel Perth Murray Street

Novotel Perth Murray Street 4.5 stars

TripAdvisor rating 4.0/5 36 reviews

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Hotel extras

  • Outdoor heated swimming pool & 24-hour gym.

  • Stroll to RAC Arena, Elizabeth Quay & Perth central business district.

  • Enjoy buffet breakfast at Miss Mi restaurant.

  • Accommodation and breakfast are free for children.

  • Stay connected with complimentary high speed WiFi.

ALLSAFE approved hotel

Hotel location

Novotel Perth Murray Street

388 Murray Street, .
6000 PERTH
Australia

GPS:-31.95098, 115.85477

Telephone +61 8 6371 6371

Fax 863179358

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  4.0/5  36 reviews

Central to transport, food, shopping and entertainment.

TripAdvisor rating 5.0/5

JoyCampbell Families - TripAdvisor review

My daughter and I stayed for 7 nights. Being an original Perthite, now living interstate, I wanted to show her Perth and it’s surrounds the way I used to see it. That was via public transport and of course good old foot work. That’s why we chose this hotel. Near to public transport, food, shopping and entertainment. We found this hotel affordable, clean and tidy and being newer, the beds are so comfy. The staff have been most helpful and we will definitely stay again.

Dear JoyCampbell, Thanks for the great feedback. We are pleased you enjoyed your time at Novotel Perth Murray Street. The hotel has the best location in Perth, right in the middle of the CBD, so for business or leisure, it is the place to be. I'm delighted to hear you had an enjoyable experience at the hotel and excellent service from our colleagues. We look forward to welcoming you back on your next visit to Perth. Kind Regards, Vinay Mandava Hotel Manager

Absolutely useless!

TripAdvisor rating 1.0/5

Trip598513 Business - TripAdvisor review

Would not answer the phone for a booking. Once, I heard a lady's voice complaining about something, obviously didn't know she'd picked up. When I said 'hello hello', I was hung up on. Then never answered for the next 20mins. Is this a hotel that WANTS business? Ocean Beach Hotel just got our business!

Dear Trip598513, I am sorry your experience was not up to your or our expectations. This is very disappointing to read and not what Novotel Perth Murray Street prides itself on. Please rest assure that your feedback will be addressed with the team and we review our service procedures to ensure this does not happen again. Once again, thank you for your review and please accept my apologies. Kind Regards, Vinay Mandava Hotel Manager

Clean hotel, excellent location, uncomfortable beds

TripAdvisor rating 4.0/5

f7rdaus TripAdvisor review

(+) Room is clean and well maintained (+) Front desk staff are really helpful and friendly. (+) Check-in and check-out were easy and fuss-free (+) Excellent location, walking distance to shopping, leisure and entertainment areas as well as the train station (-) Uncomfortable beds that sag with your body weight. Beds are also on wheels/castors, so they move around with the slightest push. Pillows were just flat. (-) You’ll be lucky if you can get the housekeeping to answer your calls. They don’t call back either, even when you choose for automatic call-back (-) No bottled water (-) If you drive, parking will be a hassle because you’ll have to park at the Wilson Parking Citipark (directly across the hotel) and pay AUD$28 per day (Sept ‘22 rates).

Dear f7rdaus, Thank you for choosing Novotel Perth Murray Street and for taking the time to provide feedback about your experience with us. I'm pleased to hear the team took great care of you during your stay. However, I am sorry that the beds are not to your liking. Also, we take on board your comments regarding your housekeeping experience, which is not to our standards and can ensure this feedback will help us to coach our team to provide a better experience in the future. We look forward to the next opportunity to look after you again. Kind regards, Vinay Mandava Hotel Manager

Hotel Location, Room and Service was excellent

TripAdvisor rating 4.0/5

hayley63489 Couples - TripAdvisor review

We stayed here three nights, the room was excellent the service was even more excellent and the staff very helpful, accommodating and friendly. The location is also ideal especially since we were interstate travellers and used the free CAT bus which passes the front door of the hotel. We recommend this hotel to anyone travelling from interstate.

Dear hayley63489, Thank you for your amazing feedback regarding your stay with us. I am glad that you enjoyed all aspects, particularly the hotel location and service provided by my team. Thank you for the recommendation and we look forward to welcoming you back to the hotel again soon. Kind regards, Nathan Frost General Manager

Amazing bar staff especially rod the flare master

TripAdvisor rating 5.0/5

Y2354AEharryh Business - TripAdvisor review

5💫 Amazing bar staff especially Rod the flare master and the gorgeous Kerly who is always smiling. The staff were so nice and made our stay a happy and enjoyable one. We will be back again for sure!!!

Dear Y2354AEharryh, We appreciate the feedback regarding your experience at the hotel particularly Rodwell and his cocktail skills and Kerly and her lovely smile. We appreciate the feedback and look forward to welcoming you back to Novotel Perth Murray Street soon! Kind regards, Nathan Frost General Manager

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Other web-users rate our hotel

  • 28 reviews 8.2/10 Location
  • 67 reviews 6.5/10 Room
  • 64 reviews 7/10 Service
  • 33 reviews 4.5/10 Food
  • 21 reviews 5/10 Cleanliness
  • 16 reviews 8.9/10 Amenities
  • 14 reviews 2/10 Value
  • 12 reviews 9.7/10 Vibe

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