Novotel Perth Murray Street 4.5 stars

TripAdvisor rating 4.0/5 49 reviews

Hotel extras

  • Outdoor heated swimming pool & 24-hour gym.

  • Stroll to RAC Arena, Elizabeth Quay & Perth central business district.

  • Enjoy buffet breakfast at Miss Mi restaurant.

  • Accommodation and breakfast are free for children.

  • Stay connected with complimentary high speed WiFi.

ALLSAFE approved hotel

Hotel location

Novotel Perth Murray Street

388 Murray Street, .
6000 PERTH
Australia

GPS:-31.95098, 115.85477

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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TripAdvisor Rating  4.0/5  49 reviews

A great Accor hotel but could do better

TripAdvisor rating 4.0/5

car0leb66 TripAdvisor review

As an Accor member I always appreciate staying at Accor hotels across Australia for their member benefits and high hotel standards. Usually you can get 2 for 1 meals although this one only served breakfast. The room was predictably comfortable, clean and well appointed. The bed was also very comfortable. There was a nice pool although not enough shade in the heat of the day. The gym was also good. We had a fantastic view on the 25th floor with a birds eye view over the city. The lifts were fast and frequent. The staff were super helpful and friendly which is always nice when you arrive in a new place. On the downside: 1) the breakfast was not great: the peaches were off, there was no honey and the barista coffee was cold. We mostly breakfasted eslewhere after that experience. 2) there were no newspapers available 3) the parking was very expensive if you had a hire car 4) the TV was awful: only local stations full of adds, no Netflix or Foxtel that we are used to in hotel stays 5) the decor in reception and the breakfast room is very nondescript and uninspiring. The walls of pottery items in the breakfast rooms seemed pointless, except for dividing space.

Great location and lovely rooms

TripAdvisor rating 4.0/5

Sinead N Couples - TripAdvisor review

I booked two rooms here for one nights stay as my parents were over visiting. Check-in staff were lovely and friendly. The rooms were lovely and modern and very spacious. The shower was amazing and the bed was very comfortable. We used the pool briefly as it was very busy but it was nice and warm. The hotel is very centrally located and is handy to the shops and train station. We didn't eat at the restaurant but the menu looked good and we did have a few drinks at the bar, and again all the staff were very friendly. Would definitely stay at this hotel again.

Slowest check-in process I’ve ever experienced (twice now)

TripAdvisor rating 2.0/5

Susan B TripAdvisor review

Check-in was shockingly slow, it took way too long considering I’m an Accor plus member and booking was made through my account. Numerous other guests waiting too. Novotel needs to add in an online check-in digital key function similar to the Hilton. Just to note this is the second time we have stayed here with slow and painful check-in/check-out. Valet parking was a mess as well, although they are one of the only city hotels with their own on-site secure parking which is a plus. Hotel room is small but nice, clean, great beds/linen.

Dear Curious276046, Thank you for choosing Novotel and providing feedback about your experience at Novotel Perth Murray Street. I want to start by apologizing to you for not meeting your or our expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. Once again, thank you for your loyalty, and I do hope to have the opportunity to welcome you back again for a more positive stay in the near future. Kind Regards, Vinay Mandava Hotel Manager

Amazing hotel with the best staff!

TripAdvisor rating 5.0/5

Susan P TripAdvisor review

Amazing hotel and great location. Hotel is very modern and rooms are very spacious and well equipped. Shower is fantastic. We went for a lunch in the front bar/restaurant. We were welcomed by Chris who was absolutely lovely and couldn't do enough for us. From providing our food, recommending bar beverages and taking the time to talk with us. It was nice to be served by someone with so much enthusiasm and someone who really cared. He also came to say goodbye to us when we were leaving. The food /drink is delicious and the chef cooked the steak perfectly. We will definitely be back and hope to see Chris again.

Amazing hotel in a convenient location

TripAdvisor rating 5.0/5

barneymark TripAdvisor review

A beautifully designed hotel in a fantastic location that is close to the mall and King's Park. Welcoming and professional staff. The breakfast area, with its indoor/outdoor design is magical. The bar is modern and chic. I was so impressed with the Novotel.

Dear barneymark, Thank you for your fantastic feedback regarding your recent stay with us at Novotel Perth Murray Street. I'm delighted to hear you had an excellent stay, enhanced by our friendly team's warm hospitality, the design of the hotel and our great breakfast. We appreciate the review and look forward to welcoming you back to Novotel Perth Murray Street in the near future. Kind regards, Vinay Mandava Hotel Manager

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Other web-users rate our hotel

  • 218 reviews 8.6/10 Location
  • 289 reviews 6.5/10 Room
  • 232 reviews 7.2/10 Service
  • 118 reviews 6.4/10 Cleanliness
  • 84 reviews 4.2/10 Value
  • 73 reviews 6.1/10 Breakfast
  • 60 reviews 8.8/10 Vibe
  • 31 reviews 8.3/10 Wellness Area

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