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ibis Perth Hotel 3.5 stars

Customer review rating 4.2/5 9,838 reviews

ALLSAFE approved hotel

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How it works?
ibis Perth
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+ 21 Services

Hotel extras

  • ALLSAFE Certification

  • Rubix Bar & Café offers classic meals and drinks. A friendly place to relax and dine

  • Parking available and free Wi-Fi

  • Perth CBD hotel location

  • Air conditioned rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Early check-in/Late check-out Paying
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
  • Self-service catering
Business services
  • 3 Meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Perth

334 Murray Street
6000 perth
australia

Tel: +61893222844

Fax: (+61)8/94816084

Check-in from 14h00

Check out up to 11h00

  • By boat

    BARRACK ST At 1km / 0.62 miles

  • By train

    EAST PERTH TERMINAL At 3km / 1.86 miles

  • By train

    PERTH CENTRAL At 0.5km / 0.31 miles

GPS :-31.951878, 115.855687

Our accommodation(s)

Tastefully appointed and contemporary, guest rooms at ibis Perth provide a perfectly relaxing space to retire to at the end of each day - with a variety of configurations available. Guests staying can enjoy many of life's little comforts including comfortable bedding, a TV with in-room movies, air conditioning and Wi-Fi access. Each room is functional and spacious, featuring a modern ensuite and all the essentials, including an iron, a hairdryer, and coffee and tea making facilities.

Our restaurants and bars

Currently unavailable

Murray Street Grill

Murray Street Grill offers sumptuous buffet breakfasts including continental and hot items and enjoys evening dining with a modern Australian a la carte menu that will tempt your tastebuds!

RUBIX

Rubix Bar & Cafe is a relaxed space offering good value for money meals for lunch and dinner, drinks and live entertainment over the weekends.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 280

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 160 people

Find out more

Our guest reviews for
ibis Perth

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

9,838 reviews

TripAdvisor Rating 3.5/5

1,533 reviews

Good but I don't like doing surveys

Customer review rating 3.0/5

Me Families - 10/09/2021 Confirmed reviews ALL

Good but I don't like doing surveys

We very much appreciate your comments regarding your stay at the ibis Perth. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Matt Juniper General Manager
Customer review rating 2.5/5

Mark J. Solo - 09/09/2021 Confirmed reviews ALL

The service at the counter however was poor. I asked about a carpark for my rental car. The person at the desk seemed not to know immediately. I asked if one was near by an open early as my flight was early and I needed to be at the airport at 4am. they told me one was around the corner. when asked about parking via your hotel I was told it was probably cheaper at the carpark as we charge about $30. unfamiliar to Perth I drove around the block and found a carpark. when I had left the hotel in the morning I found the carpark was locked and would not open until 6, too late for me. I went back to the hotel and was unable to get in as your front door had several homeless at the front door and I was unable to access it. Through extreme good luck I managed to get into the hotel to get to my car and get out. The parking fee exceeded $50 certainly not cheaper than told by your staff. not happy about the service shown at your front desk on arrival. I was not greeted as the person was on her phone. would not use your hotel again

Dear Mark, Thank you for taking the time to tell us about your experience at the ibis Perth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Matt Juniper General Manager

Ok

Customer review rating 3.5/5

Elizabeth W. Business - 29/08/2021 Confirmed reviews ALL

The room was cold and couldn’t connect to the internet

Dear Elizabeth, We very much appreciate your comments regarding your stay at the ibis Perth. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Matt Juniper General Manager

Always Good Staying with you.

Customer review rating 4.5/5

Anonymous Couples - 29/08/2021 Confirmed reviews ALL

When we go out, we like to stay in the city and Ibis is inexpensive, clean and a safe place.

Thank you, we appreciate your comments regarding your stay at the ibis Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matt Juniper General Manager

All good

Customer review rating 4.5/5

Sharyn F. Couples - 17/08/2021 Confirmed reviews ALL

Great staff

Dear Sharyn, We very much appreciate your comments regarding your stay at the ibis Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matt Juniper General Manager

Good lication

Customer review rating 4.0/5

Ken Solo - 17/08/2021 Confirmed reviews ALL

Good and friendly staffs

Dear Ken, We very much appreciate your comments regarding your stay at the ibis Perth. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matt Juniper General Manager

Very well located to all the attractions and easy walk into city and Northbridge

Customer review rating 4.5/5

Peter W. Solo - 11/08/2021 Confirmed reviews ALL

I always have a good experience at the Ibis the staff are very friendly and the rooms always presented well on arrival. Housekeeping do a great job cleaning the room during my stay. I love the welcome back hand written card from the General Manager.

Dear Peter, We very much appreciate your comments regarding your stay at the ibis Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matt Juniper General Manager

central position

Customer review rating 4.0/5

Anonymous Solo - 01/08/2021 Confirmed reviews ALL

The staff were able to provide answers to my queries and prove the services i needed

Thank you, we very much appreciate your comments regarding your stay at the ibis Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matt Juniper General Manager

Ok stay

Customer review rating 4.0/5

Babs Friends - 31/07/2021 Confirmed reviews ALL

Overnight stay with friend

Dear Babs Thank you for taking the time to send through your feedback, we appreciate it very much and hope to see you again in the future. Regards, Matt Juniper General Manager

Good stay

Customer review rating 5.0/5

Coral H. Solo - 27/07/2021 Confirmed reviews ALL

Very good help could do with Foxtel

We very much appreciate your comments regarding your stay at the ibis Perth. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matt Juniper General Manager

Good stay

Customer review rating 5.0/5

Martin H. Couples - 26/07/2021 Confirmed reviews ALL

Easy and efficient registration and check-out. Clean and very comfortable room Handy location for our purpose. Very pleasant staff

We very much appreciate your comments regarding your stay at the ibis Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matt Juniper General Manager

great location easy parking

Customer review rating 5.0/5

Elaine G. Couples - 26/07/2021 Confirmed reviews ALL

always feel comfortable staying. late check out. great staff . clean rooms good shower

Dear Elaine, We very much appreciate your comments regarding your stay at the ibis Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matt Juniper General Manager

Great stay

Customer review rating 4.5/5

Glen Families - 25/07/2021 Confirmed reviews ALL

Overnight staycation with the kids. They absolutely loved it

Dear Glen, We very much appreciate your comments regarding your stay at the ibis Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matt Juniper General Manager

Great Stay

Customer review rating 4.5/5

Anthony S. Families - 25/07/2021 Confirmed reviews ALL

1 night with family on separate bookings, Hotel was able to put us in adjacent rooms on same floor with made it very convenient. Thanks

Dear Anthony, We very much appreciate your comments regarding your stay at the ibis Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matt Juniper General Manager

Wouldn’t stay again

Customer review rating 2.0/5

Anonymous Business - 22/07/2021 Confirmed reviews ALL

Service was excellent but that’s where it ended. Room was cold and uncomfortable and buffet breakfast that I paid for ended up not being available on the day but no refund was offered. Just a very underwhelming place.

Thank you for taking the time to tell us about your experience at the ibis Perth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am sorry to see that the breakfast you expected was not available. Let me know the last 4 numbers of the credit card you used to pay for your accommodation and I will arrange a refund for the breakfast. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Matt Juniper General Manager

Great location

Customer review rating 5.0/5

Kelsey Friends - 21/07/2021 Confirmed reviews ALL

Good value for money

Dear Kelsey, We very much appreciate your comments regarding your stay at the ibis Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matt Juniper General Manager

No more

TripAdvisor rating 1.0/5

FrankLoveLife 08/03/2021 TripAdvisor review

My last two trips I stayed at the ibis. The last stay was for three nights. The price for the room is very good value, the staff are nice and welcoming, the room are clean and comfortable, But the smell in the walkway was very bad... At the entrance of the hotel was like a homeless shelters dirty cigarettes butt and empty drinks containers. If you want to keep your country customers coming back you need to lift up your game...

Dear Frank, Thank you for your feedback. We have arranged for another full hotel corridor carpet clean (which we do every 3 months) which will freshen up this area. We have also addressed the other issue you raised and have seen a marked improvement in the condition/appearance of the hotel. Regards Matt Juniper

Little gem

TripAdvisor rating 4.0/5

polla_1 16/02/2021 TripAdvisor review

The ibis might not be the biggest or fanciest in Perth but sure is big on service and friendliness. Always helpful and keeping the quests happy. Location is wonderful just so conveniently place in the city

Dear Polla, Thank you for your great feedback, we are very happy you enjoyed your stay with us. Regards Matt Juniper

My Home away from Home

TripAdvisor rating 4.0/5

Connector732909 31/01/2021 TripAdvisor review

Being from up north when we lob in the city we need something clean, cosy and affordable. Ibis Perth ticks all these and more. It is one of the best locations in the city. Close to EVERYTHING!! We have stayed in several of the Accor chain hotels around the city, and keep coming back to this one for the amazing location and homely feel. Cant wait to come back. Thanks to the friendly helpful staff as well.

Thank you for your detailed feedback, we appreciate it and look forward to seeing you again soon. Matt Juniper

One night stay

TripAdvisor rating 4.0/5

Geezzabird 15/11/2020 TripAdvisor review

Had a one night stay. Room was spotless and we got a free upgrade and a drink voucher as it was a birthday celebration. When we returned there was a card and chocolate as we were returning guests. They only down side the room was too warm and the aircon didn’t seem to work very well. Otherwise perfect.

Thank you for your feedback, we are happy you enjoyed your stay with us. Regards Matt Juniper

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