ibis Perth

ibis Perth 3.5 stars

Customer review rating (ALL Rating) 4.2/5 584 reviews

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Description

Hotel extras

  • ALLSAFE Certification

  • Rubix Bar & Café offers classic meals and drinks. A friendly place to relax and dine

  • Parking available and free Wi-Fi

  • Perth CBD hotel location

  • Air conditioned rooms

ALLSAFE approved hotel

Hotel location

ibis Perth

334 Murray Street
6000 PERTH
Australia

  • By boat

    BARRACK ST At 1km / 0 miles

  • By train

    EAST PERTH TERMINAL At 3km / 1 miles

  • By train

    PERTH CENTRAL At 0km / 0 miles

GPS:-31.951878, 115.855687

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Murray Street Grill

Murray Street Grill offers sumptuous buffet breakfasts including continental and hot items and enjoys evening dining with a modern Australian a la carte menu that will tempt your tastebuds!

Our accommodation(s)

Tastefully appointed and contemporary, guest rooms at ibis Perth provide a perfectly relaxing space to retire to at the end of each day - with a variety of configurations available. Guests staying can enjoy many of life's little comforts including comfortable bedding, a TV with in-room movies, air conditioning and Wi-Fi access. Each room is functional and spacious, featuring a modern ensuite and all the essentials, including an iron, a hairdryer, and coffee and tea making facilities.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  584 reviews

TripAdvisor Rating  3.5/5  1,538 reviews

I really did enjoy my stay

Customer review rating 5.0/5

Dree Couples - Confirmed reviews ALL

Room was very cosy and worth every dollar. Will stay again

Dear Dree, We very much appreciate your comments regarding your stay at the ibis Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matt Juniper General Manager

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

rooms are getting outdated for what is being charged, they need an update.

We very much appreciate your comments regarding your stay at the ibis Perth. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Matt Juniper General Manager

Have stayed at ibis dozens of times over the years. Like its closeness to city centre and onsite parking.

Customer review rating 3.5/5

Kim Couples - Confirmed reviews ALL

Most of our stays have been excellent, unfortunately our last stay was a bit disappointing due to our shower would not turn off properly so had the noise of water on the shower base , plus very noisy people at 2 am, making a good nights sleep not possible. I am a smoker myself but found quite a large group of smokers congregation at the entrance and butts every where a bit off putting. The staff are very friendly and helpful and we will continue to stay for the near future.

Dear Kim, We very much appreciate your comments regarding your stay at the ibis Perth. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks for bringing the issues you raised to our attention. Thank you again for sharing your experience. Sincerely, Matt Juniper General Manager

Location was the only good part

Customer review rating 0.5/5

Laura Business - Confirmed reviews ALL

Rooms felt dirty and used, got given a stained pillow at one stage, cleaners tried to come in when I was sleeping despite being locked from the inside, kept forgetting to leave me with towels, front desk was rude (I believe her name was Olivia?) was really rude and just had a terrible attitude, tone of voice came off as condescending. At the end of my trip I made a complaint about her and the other front desk staff that took it was also just uninterested. Tim was the only person that actually didn’t seem like he hated his job. There was always just groups of men hanging around the front of the hotel or the lobby.

Dear Laura , Thank you for taking the time to tell us about your experience at the ibis Perth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am disappointed to see your comments regarding the staff, especially about Olivia. I have passed your feedback on to Tim our front office manager, who will discuss it with Olivia and the rest of the team. We take this type of feedback seriously and will ensure the team are made aware of how they were perceived by you and our expectations from them. Thank you for bringing the issues you raised to my attention. Sincerely, Matt Juniper General Manager

A great place to stay

Customer review rating 4.5/5

Carol Business - Confirmed reviews ALL

Very friendly Welcoming services Nice facilities Comfortable Great location

Dear Carol, We very much appreciate your comments regarding your stay at the ibis Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matt Juniper General Manager

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