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ibis Perth Hotel 3.5 stars

Customer review rating 4.2/5 9,799 reviews

ALLSAFE approved hotel

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Room 1

Number of guests
Children's age

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How it works?
ibis Perth
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+ 12 Services

Hotel extras

  • ALLSAFE Certification

  • Rubix Bar & Café offers classic meals and drinks. A friendly place to relax and dine

  • Parking available and free Wi-Fi

  • Perth CBD hotel location

  • Air conditioned rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Early check-in/Late check-out Paying
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
  • Self-service catering
Business services
  • 3 Meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Perth

334 Murray Street
6000 perth
australia

Tel: +61893222844

Fax: (+61)8/94816084

Check-in from 14h00

Check out up to 11h00

  • By boat

    BARRACK ST At 1km / 0.62 miles

  • By train

    EAST PERTH TERMINAL At 3km / 1.86 miles

  • By train

    PERTH CENTRAL At 0.5km / 0.31 miles

GPS :-31.951878, 115.855687

Our accommodation(s)

Tastefully appointed and contemporary, guest rooms at ibis Perth provide a perfectly relaxing space to retire to at the end of each day - with a variety of configurations available. Guests staying can enjoy many of life's little comforts including comfortable bedding, a TV with in-room movies, air conditioning and Wi-Fi access. Each room is functional and spacious, featuring a modern ensuite and all the essentials, including an iron, a hairdryer, and coffee and tea making facilities.

Standard Room 1 Double Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 19 m² / 205 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room 1 Double and 1 Single Bed

  • Max. number of persons: 3
  • Area: From 22 m² / 237 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room 2 Single Beds

  • Max. number of persons: 3
  • Area: From 21 m² / 226 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room 1 Queen Bed City View

  • Max. number of persons: 3
  • Area: From 20 m² / 215 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

King City View

  • Max. number of persons: 2
  • Area: From 20 m² / 215 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

Murray Street Grill

Type of cuisine: null

Murray Street Grill offers sumptuous buffet breakfasts including continental and hot items and enjoys evening dining with a modern Australian a la carte menu that will tempt your tastebuds!

RUBIX

Rubix Bar & Cafe is a relaxed space offering good value for money meals for lunch and dinner, drinks and live entertainment over the weekends.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 280 m²

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 160 people

Find out more

Our guest reviews for
ibis Perth

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

9,799 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,533 reviews

Good stay

Customer review rating 3.5/5

Peter Business - 17/06/2021 Confirmed reviews ALL

As this was the first time in many years that I have stayed at an Ibis Hotel, I found it acceptable for an overnight stay in Perth.

Good stay

Customer review rating 3.5/5

Anonymous Couples - 16/06/2021 Confirmed reviews ALL

But very noisy from thumping music all night. We were in room 809 facing east and that was the only real negative. Had to sleep with cotton wool in ears but otherwise hotel nice and friendly staff and well situated

Excellent location

Customer review rating 4.0/5

Kaz T. Families - 16/06/2021 Confirmed reviews ALL

Good value for money, clean was great being close to train station for the footy.

Great location and staff

Customer review rating 3.5/5

Leandah W. Couples - 11/06/2021 Confirmed reviews ALL

The stay would have been fine if it wasn't for the evacuation alarm going off at approx 4 am and then being contacted by police as i was at the airport leaving to go over the Covid scare. However, not the hotel's fault. Evacuation feedback (as I'm a Fire Floor Warden myself): visitors did not follow evacuation plan and congregated outside hotel as there was no fire warden directing. Staff did not once communicate with visitors. As it was cold, some of us made our way back into the lobby finally in the assumption it was not a major disaster. Visitors were being flushed out by firemen as they did not evacuate. Suggested actions: Urine and filth in the last 2 levels of the stairwells needs to be cleaned regularly as several people were barefoot or in socks. There is a foldup card in room stating that if someone smokes, they would incur a cleaning charge. This looks to give permission to visitors to smoke. Cards need to be removed or replaced with ones stating that it is illegal to smoke. I do however have one complaint: having the beds on rollers means you can't sit up in bed to watch tv or read a book without the bed constantly moving away from the wall. This is VERY annoying and would actually influence my decision to return again. Otherwise, staff great, food great, and hotel well-run. :-)

Dear Leandah W., We very much appreciate your comments regarding your stay at the ibis Perth. Thank you for the detailed feedback. It was a crazy weekend starting with the fire evac and then the Covid scare. We have cleaned up the fire stairs and will be checking these daily from now on. I will also arrange for some roller cups in the room you stayed in to stop the bed movement. Thank you again for sharing your experience. Sincerely, Matt Juniper General Manager

Friendly staff, Great amenities, Clean and tidy rooms.

Customer review rating 4.0/5

Sarah H. Families - 10/06/2021 Confirmed reviews ALL

We had a stay cation over the June long weekend. We were greeted by helpful staff, Checked into clean room with good amenities. It was a quiet stay despite being centrally located there wasn't alot of noise from the street below. All the hotel staff were friendly and helpful. The ladies on breakfast duty in the restaurant were welcoming and attentive. Great buffet breakfast options. We really enjoyed our stay and would happily return

Dear Sarah, We very much appreciate your comments regarding your stay at the ibis Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matt Juniper General Manager

Fire alarm and COVID case

Customer review rating 2.0/5

Paul Couples - 09/06/2021 Confirmed reviews ALL

If a fire alarm and COVID case hadn’t occurred then it would be a higher score but the fire escape was littered with debris, a disgusting look that should be kept clear. It was a hazard and somebody could have had an injury falling over towels and general garbage. The night manager looked like he had just been woken up. Then a COVID scare had us checking out early when nobody could give any information

Dear Paul, Thank you for taking the time to tell us about your experience at the ibis Perth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The weekend you stayed did have its challengers. We have addressed the issue with the condition of the fire exits and now have security checking thhem nightly. The Covid scare was something that was out of our control and the only information we had was the same as was available to the general public via the Dept of Health press statement. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Matt Juniper General Manager

Well located

Customer review rating 5.0/5

Mary Solo - 09/06/2021 Confirmed reviews ALL

In the heart of the city, ibis perth is perfect for a weekend of shopping or a night out!

Dear Mary, We very much appreciate your comments regarding your stay at the ibis Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matt Juniper General Manager

Needs care

Customer review rating 3.0/5

Monique Friends - 08/06/2021 Confirmed reviews ALL

The hotel is old and needs some care and cleaning. Shower had some mold and general carpet and lifts need updating and cleaning. As an Accor member I booked two rooms and was not informed at checkin which was my room so I didn’t get the correct room. We were evacuated from the hotel at 5am and communication from staff during and after the event was nil. Overall disappointing in our stay this time.

Dear Monique Thank you for taking the time to tell us about your experience at the ibis Perth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are looking into the issues you raised. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Matt Juniper General Manager

Enjoyed my stay

Customer review rating 5.0/5

Anonymous Solo - 07/06/2021 Confirmed reviews ALL

Great location, great service, high quality hotel

We very much appreciate your comments regarding your stay at the ibis Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matt Juniper General Manager

Central location

Customer review rating 4.0/5

Matt Business - 31/05/2021 Confirmed reviews ALL

I was there for work and it served the purpose

Dear Matt, We very much appreciate your comments regarding your stay at the ibis Perth. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Matt Juniper General Manager

Value for money

Customer review rating 4.5/5

Peter Business - 30/05/2021 Confirmed reviews ALL

The hotel is extremely good value. The room was clean, the bed and pillow very comfortable. The location is excellent. I will be staying here again

Dear Peter, We very much appreciate your comments regarding your stay at the ibis Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matt Juniper General Manager

well located however the check in was terrible

Customer review rating 2.5/5

Sue M. Families - 30/05/2021 Confirmed reviews ALL

the reception desk was not manned - I can understand when short staffed and staff have to pop out for something but we stood there for nearly 20 minutes which I feel is unacceptable

Dear Sue, Thank you for taking the time to tell us about your experience at the ibis Perth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Could you tell me what time of the day it was that you were kept waiting. You are right, 20 min is a long time to have to waite. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Matt Juniper General Manager
Customer review rating 3.0/5

Liubov Business - 30/05/2021 Confirmed reviews ALL

Very old hotel that needs a bit of renovation. I could not stop water running in the shower.

Dear Liubov, We very much appreciate your comments regarding your stay at the ibis Perth. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Matt Juniper General Manager

Well located and comfortable

Customer review rating 4.0/5

G S. Couples - 29/05/2021 Confirmed reviews ALL

We enjoyed our time at the Ibis in Perth

Dear Mr S., We very much appreciate your comments regarding your stay at the ibis Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matt Juniper General Manager

Convenient

Customer review rating 5.0/5

W. Solo - 29/05/2021 Confirmed reviews ALL

Good

Dear Mr W., We very much appreciate your comments regarding your stay at the ibis Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matt Juniper General Manager

Excellent service

Customer review rating 5.0/5

Robert Solo - 27/05/2021 Confirmed reviews ALL

the staff service was excellent during my one night stay at this hotel. From the moment I arrived till my late check checkout, nothing was too much trouble for the staff and were very friendly. The room itself was good, bed was very comfy and all ammenities were available and met my needs. Very happy with my stay.

Dear Robert, We very much appreciate your comments regarding your stay at the ibis Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matt Juniper General Manager

No more

TripAdvisor rating 1.0/5

FrankLoveLife 08/03/2021 TripAdvisor review

My last two trips I stayed at the ibis. The last stay was for three nights. The price for the room is very good value, the staff are nice and welcoming, the room are clean and comfortable, But the smell in the walkway was very bad... At the entrance of the hotel was like a homeless shelters dirty cigarettes butt and empty drinks containers. If you want to keep your country customers coming back you need to lift up your game...

Dear Frank, Thank you for your feedback. We have arranged for another full hotel corridor carpet clean (which we do every 3 months) which will freshen up this area. We have also addressed the other issue you raised and have seen a marked improvement in the condition/appearance of the hotel. Regards Matt Juniper

Little gem

TripAdvisor rating 4.0/5

polla_1 16/02/2021 TripAdvisor review

The ibis might not be the biggest or fanciest in Perth but sure is big on service and friendliness. Always helpful and keeping the quests happy. Location is wonderful just so conveniently place in the city

Dear Polla, Thank you for your great feedback, we are very happy you enjoyed your stay with us. Regards Matt Juniper

My Home away from Home

TripAdvisor rating 4.0/5

Connector732909 31/01/2021 TripAdvisor review

Being from up north when we lob in the city we need something clean, cosy and affordable. Ibis Perth ticks all these and more. It is one of the best locations in the city. Close to EVERYTHING!! We have stayed in several of the Accor chain hotels around the city, and keep coming back to this one for the amazing location and homely feel. Cant wait to come back. Thanks to the friendly helpful staff as well.

Thank you for your detailed feedback, we appreciate it and look forward to seeing you again soon. Matt Juniper

One night stay

TripAdvisor rating 4.0/5

Geezzabird 15/11/2020 TripAdvisor review

Had a one night stay. Room was spotless and we got a free upgrade and a drink voucher as it was a birthday celebration. When we returned there was a card and chocolate as we were returning guests. They only down side the room was too warm and the aircon didn’t seem to work very well. Otherwise perfect.

Thank you for your feedback, we are happy you enjoyed your stay with us. Regards Matt Juniper

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