ibis Perth 4 stars

Customer review rating (ALL Rating) 3.8/5 420 reviews

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Description

Hotel extras

  • Rubix Bar & Café offers classic meals and drinks. A friendly place to relax and dine

  • Parking available and free Wi-Fi

  • Perth CBD hotel location

  • Air conditioned rooms

Our accommodation(s)

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Hotel location

ibis Perth

334 Murray Street
6000 PERTH
Australia

GPS:-31.951878, 115.855687

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Murray Street Grill

Murray Street Grill offers sumptuous buffet breakfasts including continental and hot items and enjoys evening dining with a modern Australian a la carte menu that will tempt your tastebuds!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  420 reviews

TripAdvisor Rating  3.5/5  1,572 reviews

IBIS Perth ... good looking outside but horror inside

TripAdvisor rating 2.0/5

Cristian Dorine... G TripAdvisor review

Good location, friendly staff, good food ..... BUT ..... room 102 is EXTREMELY noisy since it is located next to the AC external unit. Working as QHSE, I had a measuring device for noise measurements, and the readings were above 72 dB. I've informed the front desk, and they said that they know and the Management is aware of the situation. More than this, the room walls were dirty, and the shower cabin was as well.

Location was great, staff was very friendly

Customer review rating 5.0/5

Ajay Solo - Confirmed reviews ALL

Overall a very positive experience- from booking the stay to check in, check out - very efficient. Room was clean and very comfortable. Bar and restaurant were excellent - evening drinks was a welcome surprise!! Thank you

Dear Ajay, We very much appreciate your comments regarding your stay at the ibis Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matt Juniper General Manager

Well located, but our room was an utter dump. I asked to be moved

Customer review rating 1.5/5

Suzie B. Families - Confirmed reviews ALL

The Ibis Perth is the worst ACCOR hotel we have ever stayed in. The place needs a complete overhaul. I asked , as an ACCOR PLUS member why our room was so bad and the bed the worst I have ever tried to sleep on. I was to.d it was because I checked in later than other people! Can you believe this!! ACCOR PLUS MEMBERS should automatically be assigned the BEST rooms- otherwise, why be loyal to the brand??

Dear Suzie, Thank you for taking the time to tell us about your experience at the ibis Perth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Do you stay in Perth very much? We have a full hotel renovation starting in 3 weeks. It would be great to invite you back again for a night on us in one of our soon to be new rooms. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Matt Juniper General Manager

Well located

Customer review rating 5.0/5

Liesl G. Couples - Confirmed reviews ALL

Easy checkin great location

Dear Liesl, We very much appreciate your comments regarding your stay at the ibis Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would love you to join our complimentary ALL – Accor Live Limitless loyalty programme? As soon as you enter the program, your loyalty card gives you access to exclusive privileges. Depending on the number of nights stayed or points earned your status changes to offer even more services. Our All loyalty program is now linked to QANTAS CLUB, you earn frequent flyer points alongside All points and visversa. It makes sense to join if you are a regular guest at our hotel and other Accor hotels, and now as a member you can get 5% discount off the best available rate on-line. It also gives you additional benefits at the ibis Perth, such as 10% of Room Service, free bottled water from reception, discounts/complimentary extras in the bar, free early checkin (if rooms available) and free access to local gym. Let me know directly if you would like you join and I will happily do this for you Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matt Juniper General Manager

Average stay.

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

The double bed was stuffed, sagging on one side. The water to the sink tasted horrible. Food was pretty good and staff were helpful.

Dear Cameron, We very much appreciate your comments regarding your stay at the ibis Perth. It is always a pleasure to feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Matt Juniper General Manager

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Other web-users rate our hotel

  • 816 reviews 9.5/10 Location
  • 953 reviews 3.9/10 Room
  • 668 reviews 8/10 Service
  • 49 reviews 2.5/10 WiFi
  • 498 reviews 3.3/10 Comfort
  • 404 reviews 3.4/10 Cleanliness
  • 242 reviews 7.3/10 Breakfast
  • 235 reviews 2.6/10 Amenities

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