ibis Perth 4 stars

Customer review rating (ALL Rating) 4.1/5 912 reviews

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Description

Hotel extras

  • Excellent centrally located 4-star Perth hotel in the city's CBD

  • Close to Perth's iconic City Beach and Cottesloe Beach

  • A colourful new design with lively communal areas

  • Versatile spaces for corporate events in Perth city centre

  • Easy access to the RAC Arena and His Majesty's Theatre

Our accommodation(s)

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Hotel location

ibis Perth

334 Murray Street
6000 PERTH
Australia

GPS:-31.951878, 115.855687

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Chelsea Social

When it's time to treat your tastebuds, Chelsea Social serves classics with a modern local twist in a lively atmosphere. This all-day dining venue is also open to locals and it's perfect for everything from a quick snack to a long business lunch.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  912 reviews

Customer review rating 4.0/5

James P. Couples - Confirmed reviews ALL

Stayed one night hotel was well run and staff competent.

Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you found our rooms comfortable and clean, and that our staff met your expectations. We strive to provide a pleasant experience for all our guests. Sandy Lombardi General Manager

Customer review rating 4.5/5

Jessica F. Families - Confirmed reviews ALL

Great location, nice decor, but the staff were the standout. Very friendly and helpful despite being quite busy and went above and beyond to resolve a couple of minor issues

Customer review rating 5.0/5

Melanie O. Business - Confirmed reviews ALL

Smooth check in, pleasant staff

Thank you for your kind feedback regarding your recent stay. We are thrilled to hear that you appreciated the room allocation and found our check-in process smooth. Our team strives to provide excellent service, and your comments are greatly appreciated. Sandy Lombardi General Manager

Customer review rating 1.0/5

Sarah E. Families - Confirmed reviews ALL

Noisy low budget hotel located in the heart of the CMS. Wouldn’t recommend staying here with families as it’s too noisy at night. Rooms are in need of redecorating and you’d think they would have double/triple glazed windows given the proximity to the hub of Perth and the noise this brings. Showers flooded the bathrooms in both rooms we had, showers were also full of mould and mildew and no extractor for the steam.air con didn’t work, making the room hot and stuffy Lifts were out of order during one day of stay, attempted to use the staircase but both fire doors were alarmed and locked meaning of there was a fire there wouldn’t be an escape route

Thank you for taking the time to share your feedback regarding your recent stay at ibis Perth. I sincerely apologize for the inconveniences you encountered, as it is our goal to provide a comfortable experience for all our guests. I understand your concerns regarding noise levels, particularly for families seeking a quieter environment. We appreciate your input on the room conditions and will take your comments into consideration as we continuously review our facilities. Concerning the lift outage, I recognize how frustrating that can be. Safety is our top priority, and I assure you that we regularly monitor all safety protocols and at times we may be reduced down to lifts. access to emergency exits certainly are available for emergencies, therefore we are ensuring all safety of our guests. Your experience is invaluable to us as we strive to improve our services. Thank you once again for your comments. Sandy Lombardi General Manager

Customer review rating 3.5/5

Megan H. Friends - Confirmed reviews ALL

The location was amazing and the rooms were perfect for the few nights that we stayed there, as only came across two issues, the aircon didn’t work so I was extremely hot over night and the shower seal didn’t was old so anytime someone showered water would leak everywhere, other then that it was perfect!

Thank you for your valuable feedback regarding your recent stay. I am pleased to hear that you enjoyed our prime location and found the rooms suitable for your needs. However, I apologize for the discomfort caused by the air conditioning and the shower seal issues. Your comments are essential for our continuous improvement, and we will take them into consideration to enhance our guests' experience. Sandy Lombardi General Manager

Other web-users rate our hotel

  • 1,081 reviews 9.6/10 Location
  • 1,150 reviews 5.3/10 Room
  • 861 reviews 8.5/10 Service
  • 34 reviews 7.2/10 WiFi
  • 579 reviews 3.7/10 Comfort
  • 482 reviews 6/10 Cleanliness
  • 238 reviews 6.4/10 Breakfast
  • 13 reviews 3.3/10 Wellness Area

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