Mercure Perth 4 stars

TripAdvisor rating 4.0/5 2,221 reviews
Mercure Perth
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+ 25 Services
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Room 1

Number of guests
Children's age

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Hotel extras

Offering 24hr reception and room service, a tourist information desk and a car hire service desk, Mercure Perth is dedicated to providing the utmost in convenience and warm, friendly service. Other features include WIFI access and dry cleaning services.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • PERTHPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Jacuzzi
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 8 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Mercure Perth

10 Irwin Street
6000
perth
australia

Tel: +61893267000

Fax: (+61)8/92213344

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    PERTH At 13km / 8.08 miles - Shuttle paying

  • By train

    EAST PERTH TERMINAL At 0.4km / 0.25 miles

  • By train

    PERTH CITY At 0.4km / 0.25 miles

GPS :-31.95676, 115.863106

Our accommodations

Combining warm décor with contemporary sophistication, guest rooms at Mercure Perth are a joy to retire to at the end of a long day. Guests searching for Perth hotels can find a wide range of configurations available, with Privilege and Superior accommoda tion options on offer. Each guest room features a range of convenient facilities, which include a work desk, a TV with cable channels, Wi-Fi and cable internet access, air conditioning, opening windows, a minibar, and coffee and tea making facilities.

Standard Room 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Standard Room 2 Double Beds

  • Max. number of persons: 4
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 31
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room 2 Double Beds

  • Max. number of persons: 4
  • Area: From 31
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Privilege Room 1 Queen Bed

  • Max. number of persons: 3
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Privilege Suite 1 Queen Bed

  • Max. number of persons: 4
  • Area: From 55
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Our restaurants and bars

BECCARIA RESTAURANT

Type of cuisine: International

Offering an intimate, beautifully lit ambiance, Beccaria Restaurant is the perfect place to linger over a glass of wine with someone special or get togethers with friends and family. An extensive buffet breakfast is also available.

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CUCINA ON HAY

Type of cuisine: null

Cucina on Hay provides authentic Italian shared experiences in Perth city's east end. Gather with friends and family and taste your way around the Italian countryside with outstanding West Australian produce.

Lunch

07:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BECCARIA BAR

Photo non contractuelle / Strictly non binding

Sophisticated contemporary style. Relax in comfortable surrounding whilst contemplating which cocktail to try next.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 444

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Mercure Perth

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

11,673 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,221 reviews

Comfortable clean stay

Customer review rating 4.2/5

Martin P. Couples - 15/01/2020 Confirmed reviews ALL

Friendly staff and reasonable rooms made us have a pleasant stay

Dear Martin, We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amay Acharya General Manager

We were treated exceptionally well by management and staff.

Customer review rating 4.2/5

William H. Families - 15/01/2020 Confirmed reviews ALL

See above.

Dear Mr H., We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amay Acharya General Manager

extremely satisfied

Customer review rating 4.2/5

Anonymous Couples - 15/01/2020 Confirmed reviews ALL

Good. Disappointed that 'the spa' was not working...nor was it working in February 2019. Will come back again one day...so long as I can choose to stay in the East Wing.

Dear Brian, We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am also very sorry for the issue with the spa. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amay Acharya General Manager

Pleasant, great location.

Customer review rating 4.2/5

Mary, A. Couples - 14/01/2020 Confirmed reviews ALL

Excellent service, lovely large room, staff all very friendly and professional, good breakfast with variety of choice. Valet service was excellent.

Well looked after.

Customer review rating 4.2/5

Wendy J. Couples - 14/01/2020 Confirmed reviews ALL

We had requested a room without an interconnecting door and unfortunately we got a room with one and a family of noisy children in the next room. The staff were so wonderful about the situation and they immediately moved us with a wonderful upgrade. We were personally shown two rooms and then given the choice of which we preferred. After choosing one we were also given a complimentary bottle of wine. The staff were so friendly and made us feel quite special. Thank you for your kindness and for giving us a wonderful stay at your hotel.

Neat and tidy and good customer service

Customer review rating 4.2/5

Kirstin Friends - 14/01/2020 Confirmed reviews ALL

There was good customer service. The room was comfortable and neat and tidy and what would be expected for the cost. We did have some issues with the water and temperatures. We also had issues with the aircon stopping and cutting in and out on the last night. But all minor by things. The meals for after hours room service was really yummy and good quality. The buffet breakfast I don’t think I would reccomend, the food was cold and bland in flavour. However all in all was a good stay

Dear Kirsten, Thank you for taking the time to tell us about your experience at the Mercure Perth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amay Acharya General Manager

Satisfied

Customer review rating 4.2/5

Dawn Families - 14/01/2020 Confirmed reviews ALL

The accommodation was dated and a bit drab although comfortable. Disappointing that there was no movie channel available. The gym and pool were a highlight but again the spa not being available was a down point. The restaurant was drab, service was very slow and needs improvement. I ordered a lemon/lime and bitters, the drink was served minus the lime syrup and had to be sent back. I ordered garlic bread as an entree, this was not served and the children's meal was served first, by the time we got our meal, the kids had eaten. Would have been good to have had the meals served all at once. We also had a birthday cake which we asked to be brought out with candles after the meal. The cake was brought out with the incorrect number of candles, despite being given the right amount. The candles were not lit when the cake was brought out (spoilt the wow factor) and when we asked for them to be lit, the gas lighter the waiter had did not work, they had to go back to the kitchen and brought out a cigarette lighter to do the job. There was no knife, plates or cutlery served to cut the cake and eat it. We had to ask for them. So the service in the restaurant needs a bit of work.

Dear Dawn, Thank you for taking the time to tell us about your experience at the Mercure Perth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amay Acharya General Manager

A comfortable and excellent stay with caring personal staff.

Customer review rating 4.2/5

Brian W. J. Families - 13/01/2020 Confirmed reviews ALL

Could not have been better,. As I joked with the staff when they asked me: Is there was anything else you need help with?" And I answered with "Yes the credit card and the mortgage.", they joined in the joke and laughed with us.

mr

Customer review rating 4.2/5

Ckark M. Solo - 13/01/2020 Confirmed reviews ALL

grear stay and well done to the stuff for helping out cheers

Great Food, Good Location, and Relaxing

TripAdvisor rating 4.0/5

Emeritusprofessor Couples - 13/01/2020 TripAdvisor review

As an Accor Plus member we always enjoy our stays at various Accor hotels, with some excellent upgrades, and the Mercure in Perth made our stay even more memorable by allocating us a Suite room. Beccaria restaurant also provided us with excellent meals, and the staff were friendly and helpful - it is always nice to be remembered whenever we dine here.

Dear Emeritusprofessor, Thank you for your feedback. I am glad to know that you have enjoyed your stay with us and found our team to be friendly and helpful. I am also glad to know that you have enjoyed your dining experience with us. Thank you once again for your feedback. Kind regards Amay Acharya

Great room for family

Customer review rating 4.2/5

Troy G. Families - 12/01/2020 Confirmed reviews ALL

Accomodation fine but buffet breakfast and restaurants where average.

Dear Troy , We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amay Acharya Hotel Operations Manager

Business overnight stay

Customer review rating 4.2/5

Anonymous Business - 12/01/2020 Confirmed reviews ALL

Clean and comfortable, a nice retreat for an unpleasant trip

Dear Denise, We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amay Acharya Hotel Operations Manager

Mercure Perth is a great hotel with very nice staff

Customer review rating 4.2/5

John H. K. Couples - 12/01/2020 Confirmed reviews ALL

We always enjoy staying at the Mercure in Perth as the food is great and the staff are very helpful and caring. The food at the Beccaria Restaurant is always excellent and the staff readily assist the guests in choosing an appropriate dish, and making small changes to the side dishes if required. Our room upgrade with Accor Plus is always a great bonus and makes us feel privileged staying here.

Dear John, We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amay Acharya General Manager

Just somewhere to stay

Customer review rating 4.2/5

Anonymous Solo - 12/01/2020 Confirmed reviews ALL

Not as I have found Accor to be before when I have stayed at one of your hotels. My room appesared to overlook an alleyway. It was so cold I had to ask for a heater to be brought up.

Dear Molly, Thank you for taking the time to tell us about your experience at the Mercure Perth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amay Acharya Hotel Operations Manager

An excellent comfortable stay

TripAdvisor rating 4.0/5

BrianLucindaJ Family - 12/01/2020 TripAdvisor review

We could not have asked for more helpful and interested staff, the Mercure was clean and in magnificent condition well maintained with well trained staff who recognized us as we walked in after the first meeting.

Dear BrainLucindaJ, Thank you for your feedback. I am glad to know that you have enjoyed your stay with us and found our team to be friendly and helpful. Thank you once again for your feedback and we hope to see you again on your next visit to Perth. Kind regards Amay Acharya

Exceptional service

Customer review rating 4.2/5

Matt W. Solo - 11/01/2020 Confirmed reviews ALL

The staff at the Mecure were very friendly and helpful. I had asked them for assistance and also room service and they were very quick about doing their job. The motel is conveniently located in the city too.

Dear Matthew, We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amay Acharya General Manager

Family fun time

Customer review rating 4.2/5

Gina Families - 11/01/2020 Confirmed reviews ALL

We had a great family stay, great photo, comfortable room and great weather for the pool!

Dear Gina, We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amay Acharya General Manager

Great customer service, good size room, ample breakfast

Customer review rating 4.2/5

Garry Couples - 10/01/2020 Confirmed reviews ALL

Great value for money, accommodation which included an ample breakfast.

Dear Garry, We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amay Acharya General Manager

Was an enjoyable stay with staff very accommodating.

Customer review rating 4.2/5

Karen Families - 10/01/2020 Confirmed reviews ALL

Had a great 2 night stay, with breakfast. We found the hotel to be clean and staff very helpful. For an older hotel it was well kept. Breakfast was good, with a wide range of options available for all tastes.

Dear Karen, We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amay Acharya Hotel Operations Manager

Very good

Customer review rating 4.2/5

Paul S. Families - 10/01/2020 Confirmed reviews ALL

Very enjoyable with helpful staff, good food and great service

Dear Paul, We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amay Acharya General Manager
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