Mercure Perth 4 stars

Customer review rating (ALL Rating) 3.8/5 2,322 reviews

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Description

Hotel extras

  • 4-star hotel accommodation in Perth near the RAC Arena

  • Spacious hotel rooms with views of Perth's CBD

  • Heated rooftop pool and well-equipped gym

  • 6 function rooms hosting up to 350 guests

  • 10-minute walk to Elizabeth Quay shopping and dining

Our accommodation(s)

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Hotel location

Mercure Perth

10 Irwin Street
6000 PERTH
Australia

GPS:-31.95676, 115.863106

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  2,322 reviews

Customer review rating 4.5/5

Michael M. Couples - Confirmed reviews ALL

Four days in a comfortable, well situated location.

Customer review rating 3.5/5

Darren S. Families - Confirmed reviews ALL

We found the hotel to be OK. I don’t understand how it can achieve a 4 star rating though as the bathrooms are so dated and run down. Barely any amenities are offered, the soap dispenser in our shower was empty when we arrived and wasn’t filled once in the 6 nights we stayed, we ended up buying body wash. The hotel decor is very bland, the pool was closed on our last 2 days for maintenance but we weren’t offered a pool pass for anywhere else it was just too bad, I feel a better hotel would have offered guests an alternative. Car parking was very expensive, I paid almost the same for parking as I did car hire. Due to staying over Easter the bar was mostly closed, which made the foyer very dark and uninviting. Staff were polite but not overly friendly and no real effort made to decorate or make Easter fun. I will not be returning or recommending this hotel to family or friends unfortunately.

Customer review rating 5.0/5

Liz M. Solo - Confirmed reviews ALL

The pool and gym is great but no spa was disappointing.

Customer review rating 3.0/5

Charissa H. Families - Confirmed reviews ALL

A great location, lovely staff and wonderful rooftop pool. The bathrooms are very tired with mould but the refurb sleeping areas are fresh and lovely. A bit more attention to detail for housekeeping wouldn't go astray. The staff were wonderful and cafe was great too.

Customer review rating 1.0/5

Richard R. Couples - Confirmed reviews ALL

We have Gold accor status and received an upgrade. We had a plastic condom or glove covering the alarm ceiling , we had ripped curtains, 1 bedside lamp missing , a desk top side ripped and a really scary episode that gave us a late check out but it malfunctioned upon leaving the 13th floor pool/gym area. where we got locked out but stuck for 30min in the staircase . Eventually we had to walk 13 floors to reception ! There was no phone there to let anybody know .

Other web-users rate our hotel

  • 1,170 reviews 8.9/10 Location
  • 2,032 reviews 5/10 Room
  • 1,404 reviews 7.5/10 Service
  • 45 reviews 7.3/10 WiFi
  • 793 reviews 4.8/10 Cleanliness
  • 586 reviews 3.1/10 Amenities
  • 542 reviews 2.8/10 Vibe
  • 454 reviews 6.7/10 Breakfast

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