Mercure Perth 4 stars

Customer review rating (ALL Rating) 3.7/5 2,352 reviews

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Description

Hotel extras

Offering 24hr reception and room service, a tourist information desk and a car hire service desk, Mercure Perth is dedicated to providing the utmost in convenience and warm, friendly service. Other features include WIFI access and dry cleaning services.

Our accommodation(s)

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Hotel location

Mercure Perth

10 Irwin Street
6000 PERTH
Australia

GPS:-31.95676, 115.863106

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.7/5  2,352 reviews

TripAdvisor Rating  4.0/5  2,339 reviews

Good location, needs some attention though

Customer review rating 2.0/5

Heidi C. Couples - Confirmed reviews ALL

Im not one to complain, as i am grateful we had a safe stay, but the rooms are very out dated, the bed we had sunk in the middle and we found ourselves falling in the middle and waking up with sore backs. We were going to say something but we couldn’t be bothered moving all of our things as we had a lot of items. The bathroom is old and the hotel itself just needs a facelift. Thank you for a safe stay though, and it is a good location

Comfortable and good service at reasonable price.

TripAdvisor rating 3.0/5

_stuart1606 Business - TripAdvisor review

This is an older hotel, room fittings/furnishings show this. However it is clean well serviced and room was larger than what I have stayed in at more expensive hotels. Breakfast is tasty with good selection of foods available. Onsite bar and cafe provide convenience and options. The location unfortunately is not right in the middle of the CBD and little surrounding it. But it is only a short walk to Hay St and Murray St malls where wide range shopping is found. In addition parks etc are also a short walk.

Customer review rating 3.5/5

Kb Families - Confirmed reviews ALL

Good facilities and location but my booking that I'd had for 5months was messed up. I'd booked a room with 2 double beds and only got 1 double bed. The hotel was booked out so no possibility of changing rooms. A rollaway bed was squashed in. After only being offered a free drink as compensation, I eventually was given a discount/refund on the room. Quite disappointing given the booking was made 5months earlier! Would stay again though, however bathrooms need updating and please, remove the shower over bath...so outdated! Everyone was pleasant though and was happy overall with the package I got.

good stay, water issues though

Customer review rating 4.0/5

Brenton Business - Confirmed reviews ALL

Enjoyed the stay and the gym was great. The shower took forever to warm up and thus i would spend a few minutes adjusting and waiting and adjusting to get the right temperature. Also the water coming out of the sink would spray up a little, this is not a big issue, but shouldn't happen.

Great location to Christmas Pageant, comfy beds, clean rroms

Customer review rating 4.5/5

Debbie H. Families - Confirmed reviews ALL

Annually stay here with my young family to enjoy the Christmas Pageant. We check in at 2pm to use the pool, have an early dinner dining out and then watch the pageant. Great that we can access our hotel rather than battle the crowd home.

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Other web-users rate our hotel

  • 1,293 reviews 8.7/10 Location
  • 2,182 reviews 4.8/10 Room
  • 1,627 reviews 7.5/10 Service
  • 103 reviews 4.2/10 WiFi
  • 935 reviews 5.3/10 Comfort
  • 853 reviews 4.6/10 Cleanliness
  • 693 reviews 2.9/10 Amenities
  • 566 reviews 3.1/10 Vibe

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