Mercure Perth 4 stars

Customer review rating (ALL Rating) 3.7/5 2,338 reviews

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10 Irwin Street, 6000 PERTH, Australia

Description

Hotel extras

Offering 24hr reception and room service, a tourist information desk and a car hire service desk, Mercure Perth is dedicated to providing the utmost in convenience and warm, friendly service. Other features include WIFI access and dry cleaning services.

Our accommodation(s)

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Hotel location

Mercure Perth

10 Irwin Street
6000 PERTH
Australia

GPS:-31.95676, 115.863106

Telephone
Fax +61 8 9221 3344

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.7/5  2,338 reviews

TripAdvisor Rating  4.0/5  2,336 reviews

good stay

Customer review rating 5.0/5

Ak Business - Confirmed reviews ALL

generous size rooms

Dear {guest_first_name} K., We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brian McHenry General Manager

Pleasant Short Term Stay

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Pleasant stay, staff were nice. Valet parking was just OK, had to wait on several occasions for a space to leave the car to get it parked. Which was time consuming and annoying. The pool was OK, however there was little room between the stairwell and the door to access it, wasn't signed very well either. Was a pleasant enough.

Dear Brenda We very much appreciate your comments regarding your stay at the Mercure Perth. I have noted your comments, and we will review these with our team to see how we can improve. Thank you again for sharing your experience, and we hope to welcome you back again in the future. Sincerely, Brian McHenry General Manager

Average

Customer review rating 2.5/5

Simon S. Couples - Confirmed reviews ALL

The shower pressure was pathetic and temperature inconsistent

Dear Simon Thank you for taking the time to tell us about your experience at the Mercure Perth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. I have noted your comments, and we will have our maintenance team rectify the shower pressure. Thank you for bringing this to our attention. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Brian McHenry General Manager

Well located and worth the price

Customer review rating 4.5/5

Dewi M. Couples - Confirmed reviews ALL

Located in city centre, everything in walking distance and bus stop nearby. The room is spacious and excellent hospitality.

Dear Dewi We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brian McHenry General Manager

Well located. Good staff

Customer review rating 5.0/5

Jeongwoo L. Business - Confirmed reviews ALL

Very kind.

Dear Jeongwoo We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team and Kaori. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brian McHenry General Manager

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Other web-users rate our hotel

  • 1,303 reviews 8.8/10 Location
  • 2,167 reviews 4.8/10 Room
  • 1,627 reviews 7.5/10 Service
  • 103 reviews 4/10 WiFi
  • 919 reviews 5.3/10 Comfort
  • 850 reviews 4.7/10 Cleanliness
  • 690 reviews 2.9/10 Amenities
  • 552 reviews 3.2/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.