Mercure Perth 4 stars

Customer review rating (ALL Rating) 3.7/5 842 reviews

Hotel extras

Offering 24hr reception and room service, a tourist information desk and a car hire service desk, Mercure Perth is dedicated to providing the utmost in convenience and warm, friendly service. Other features include WIFI access and dry cleaning services.

ALLSAFE approved hotel

Our accommodation(s)

Combining warm décor with contemporary sophistication, guest rooms at Mercure Perth are a joy to retire to at the end of a long day. Guests searching for Perth hotels can find a wide range of configurations available, with Privilege and Superior accommoda tion options on offer. Each guest room features a range of convenient facilities, which include a work desk, a TV with cable channels, Wi-Fi and cable internet access, air conditioning, opening windows, a minibar, and coffee and tea making facilities.

Hotel location

Mercure Perth

10 Irwin Street
6000 PERTH

GPS:-31.95676, 115.863106

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  842 reviews

TripAdvisor Rating  4.0/5  2,305 reviews

Old, run down, poor service, no bar or restaurant open till Wednesday, not helped by being in the rundown part of town

Customer review rating 1.5/5

Arnaud V. D. B. Business - Confirmed reviews ALL

Not up to Mercure standards, poor hotel condition in desperate need of a full refurbishment, had to request daily room service, down light flickering and TV remote half working and despite being notified it never got fixed, shower rose was clogged with barley any water pressure, and steaming hot, bathroom sink had the power of a fire hose and had to be millimetred into position otherwise you get soaked, ed was poorly made and every time I lifted the doona cover I had to tuck back in the entire flat sheet….

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Room was clean and tidy, bed was comfortable and I slept well. My room was ready early and your staff allowed an early check in which was very much appreciated. Mercure Perth is my preferred hotel in the Perth CBD.

Good location

Customer review rating 3.5/5

Chad Couples - Confirmed reviews ALL

Rooms comfortable but overall very tide looking hotel. Hallways, evaluators and foyer need a lot of work.

Good location, Very Disappointing Room, Good housekeeping

Customer review rating 2.0/5

John Business - Confirmed reviews ALL

I am sorry to say we found this room very disappointing. For a start it was cold the air conditioning was turned down way to low and stayed that way until the second to last day after numerous attempts to increase the heat. The blinds were broken they did not roll down, curtains were old. Water pressure in bathroom was minimal and the shower over the bath was difficult to get in and out of and to reach the towels and shower control. I didn't realise the swimming pool was on the roof. As a person with some disability I found it hard to walk up 2 flights of stairs to reach the pool and terraced area. The pool area had no umbrellas and the terrace area was shabby so these areas were not used. We were pleased with the housekeeping , the room was clean. We feel that as a Accor Hotel it was not up to your standard.

Good stay

Customer review rating 4.0/5

Kerry E. Couples - Confirmed reviews ALL

Overnight accommodation for a surgical operation. Staff very helpful. Only regret restaurant not open for dinner

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Other web-users rate our hotel

  • 585 reviews 8.7/10 Location
  • 1,033 reviews 4.7/10 Room
  • 783 reviews 6.8/10 Service
  • 46 reviews 1.9/10 WiFi
  • 462 reviews 5.2/10 Comfort
  • 378 reviews 4.5/10 Cleanliness
  • 247 reviews 3/10 Amenities
  • 243 reviews 2.6/10 Vibe

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