Mercure Perth 4 stars

Customer review rating (ALL Rating) 3.8/5 2,224 reviews

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Mercure Perth - Image 1
Mercure Perth - Image 2
Mercure Perth - Image 3
Mercure Perth - Image 4
10 Irwin Street, 6000 PERTH, Australia

Description

Hotel extras

  • 4-star hotel accommodation in Perth near the RAC Arena

  • Spacious hotel rooms with views of Perth's CBD

  • Heated rooftop pool and well-equipped gym

  • 6 function rooms hosting up to 350 guests

  • 10-minute walk to Elizabeth Quay shopping and dining

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Classic Room 2 Double Beds

Photo out of - Classic Room 2 Double Beds

These large Perth hotel rooms come with two plush double beds, offering plenty of space for up to four. Exposed brick walls add character and history. With a handy desk, air conditioning and a large flat-screen TV, you'll instantly feel at home.

Max. number of persons
4
Area
From 28 m² / 301 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
  • 4 pers. max
  • 28 m² / 301 sq ft
  • Bedding 2 x Double bed(s)
See availabilities

This Perth CBD accommodation is a well-appointed space with attractive modern décor and a plush queen-sized bed. Find your favourite channel on the flat-screen TV and stay connected with Wi-Fi. We can provide an extra bed or crib on request.

Max. number of persons
2
Area
From 31 m² / 333 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

With two double beds, your travelling party can really spread out. Cool colours immerse you in calm, while you can also enjoy city views of Perth's CBD. After a day of discovery, look forward to a restful night with blackout curtains and air conditioning.

Max. number of persons
4
Area
From 31 m² / 333 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Décor mirroring the city skyline, a comfortable queen-sized bed, high-quality bathroom products and free Wi-Fi make these rooms your home from home. Whether you're in Perth on business or pleasure, you can be sure of a peaceful night.

Max. number of persons
3
Area
From 36 m² / 387 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Our accessible double rooms are ideal for guests with additional mobility needs. With dedicated room equipment including a 36" wide route between beds, extra-wide bathroom doors and friendly staff ready to help, you can relax in the heart of Perth.

Max. number of persons
4
Area
From 28 m² / 301 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Toilet with side and rear grab bars
  • Sink lever hardware
  • Handheld shower

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu
  • 36” wide route down middle of beds (in rooms with two beds)

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suitable for up to four guests, these spacious accessible Perth hotel rooms have 32-inch bathroom doors and a range of mobility equipment, including bathroom grab bars and a convenient hand-held shower. With Wi-Fi, blackout curtains and air conditioning.

Max. number of persons
4
Area
From 31 m² / 333 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Toilet with side and rear grab bars
  • Handheld shower

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet
  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 18,4'/47 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Calming décor, a separate lounge/dining room and two bathrooms make these Perth hotel suites ideal for families who need a bit more space. Unwind with free Wi-Fi and gourmet coffee, or stroll to Elizabeth Quay's shopping and entertainment in 10 minutes.

Max. number of persons
4
Area
From 55 m² / 592 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Mercure Perth

10 Irwin Street
6000 PERTH
Australia

GPS:-31.95676, 115.863106

Telephone
Fax +61 8 9221 3344
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • PERTH Additional charge
  • PER Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 239 rooms
  • 2 rooms for people with reduced mobility
  • 17 family rooms
  • 17 connecting rooms
  • 239 non-smoking rooms
  • 13 floors

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundromat

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas Additional charge
  • High speed transmission line Additional charge

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Breakfast à la carte
  • Buffet Additional charge
  • Room service

Business

8 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Play area

Well-being

Rooftop Pool

  • Outside
  • On site

Rooftop Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 40 parking spaces
  • Max Limited Height: 1.9 m / 6.23 ft

  • Parking pricing: 27.98 € 45 AUD Per day
  • Parking for a week

Security

  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

CUCINA ON HAY

Photo out of - CUCINA ON HAY

Experience a piazza-inspired culinary journey at our beautiful restaurant in Perth's CBD. A relaxed café by day, we turn the lights down for intimate dining at night. Enjoy Italian delicacies and homemade classics crafted from fresh local ingredients.

Cooking style
Italian
Capacity
55
10 Irwin Street, 6000 Perth, Australia
Telephone +61 93267000
Opening hours
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Reservation recommended

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Gluten-free menu
  • Halal menu
  • Vegetarian menu

Experience a piazza-inspired culinary journey at our beautiful restaurant in Perth's CBD. A relaxed café by day, we turn the lights down for intimate dining at night. Enjoy Italian delicacies and homemade classics crafted from fresh local ingredients.

Western Australian wines or local beers. Fine spirits or craft cocktails. Whatever you fancy, find it at our stylish bar in Perth CBD. Perfect for after-work drinks, pre-dinner catch-ups with friends or evening wind-downs after a busy day.

Tuck into an extensive breakfast buffet of sweet and savoury dishes at Beccaria. Or head to Cucina on Hay, where you'll find à la carte options and a Grab and Go cabinet with cakes, wraps and sandwiches if you're in a rush.

Do you need that kick start at the beginning of the day or that good work out at the end to release the stress? The Mercure Perth has on-site a well equipped gymnasium and heated rooftop swimming pool to help you stay on track

Our dedicated events coordinator is on hand to make sure everything runs smoothly for your wedding in Perth. Host up to 250 banquet guests in our largest event space, or invite your nearest and dearest to an intimate reception in one of our smaller rooms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  2,224 reviews

Customer review rating 2.0/5

Wendy G. Couples - Confirmed reviews ALL

Customer review rating 3.0/5

Cheryl L. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Louise F. Couples - Confirmed reviews ALL

Thank you for taking the time to share your wonderful feedback following your recent stay at Mercure Perth. We are delighted to hear that you enjoyed your experience with us. Providing warm, welcoming hospitality and ensuring our guests have a comfortable and memorable stay is something our team takes great pride in, so it is always rewarding to receive such positive feedback. We truly appreciate your kind comments and your support. Your feedback will be shared with our team, who will be delighted to know their efforts have been recognised. Thank you again for choosing Mercure Perth, and we look forward to welcoming you back for another enjoyable stay in the near future.

Customer review rating 5.0/5

Destiny M. Families - Confirmed reviews ALL

Thank you for taking the time to share your wonderful feedback following your recent stay at Mercure Perth. We are delighted to hear that you enjoyed your experience with us. Providing warm, welcoming hospitality and ensuring our guests have a comfortable and memorable stay is something our team takes great pride in, so it is always rewarding to receive such positive feedback. We truly appreciate your kind comments and your support. Your feedback will be shared with our team, who will be delighted to know their efforts have been recognised. Thank you again for choosing Mercure Perth, and we look forward to welcoming you back for another enjoyable stay in the near future.

Customer review rating 3.5/5

Janelle K. Families - Confirmed reviews ALL

Customer review rating 3.0/5

Cheryl L. Couples - Confirmed reviews ALL

We only stayed as our flight was delayed and this was where the airline placed us. Honestly not our choice of accommodation as you could see signs of damp and it was very old and dated not what I expected for a Mercure

Customer review rating 5.0/5

Louise F. Couples - Confirmed reviews ALL

Friendly staff

Thank you for taking the time to share your wonderful feedback following your recent stay at Mercure Perth. We are delighted to hear that you enjoyed your experience with us. Providing warm, welcoming hospitality and ensuring our guests have a comfortable and memorable stay is something our team takes great pride in, so it is always rewarding to receive such positive feedback. We truly appreciate your kind comments and your support. Your feedback will be shared with our team, who will be delighted to know their efforts have been recognised. Thank you again for choosing Mercure Perth, and we look forward to welcoming you back for another enjoyable stay in the near future.

Customer review rating 5.0/5

Destiny M. Families - Confirmed reviews ALL

Had a great 2-night stay at Mercure! Didn’t want to come back home I just felt so relaxed and at peace during my stay there. It’s quite a nice hotel and close to many restaurants/cafes :)

Thank you for taking the time to share your wonderful feedback following your recent stay at Mercure Perth. We are delighted to hear that you enjoyed your experience with us. Providing warm, welcoming hospitality and ensuring our guests have a comfortable and memorable stay is something our team takes great pride in, so it is always rewarding to receive such positive feedback. We truly appreciate your kind comments and your support. Your feedback will be shared with our team, who will be delighted to know their efforts have been recognised. Thank you again for choosing Mercure Perth, and we look forward to welcoming you back for another enjoyable stay in the near future.

Customer review rating 3.5/5

Janelle K. Families - Confirmed reviews ALL

We had a short trip for a medical appointment. Hotel room was comfortable and clean. Staff both at reception and in the breakfast restaurant were friendly and helpful. Bath and shower needs attention as it is older style and the mould was present in grout and tiling.

Customer review rating 3.5/5

Laura P. Business - Confirmed reviews ALL

Great location, easy walk to the waterfront, cafes and restaurants. Not great sound proofing in the walls though as all night I ncould hear the kids in the room next to me whinging.

Customer review rating 1.5/5

Chester C. Families - Confirmed reviews ALL

Comfortable bed, good shower Have three bad things The fridge was left open so it all defrosted and it was warm when we got in there.. The door closer on the main door to the room was not set right and the door was slamming Worst point was there was poo in the swimming pool we stayed two nights and it was there both days. I was there.

Customer review rating 5.0/5

Debbie W. Solo - Confirmed reviews ALL

Friendly staff, thanking me for my loyalty, easy check in with an upgrade. Easy parking, very central and close to shops. Late checkout 😃

Thank you for taking the time to share your wonderful feedback following your recent stay at Mercure Perth. We are delighted to hear that you enjoyed your experience with us. Providing warm, welcoming hospitality and ensuring our guests have a comfortable and memorable stay is something our team takes great pride in, so it is always rewarding to receive such positive feedback. We truly appreciate your kind comments and your support. Your feedback will be shared with our team, who will be delighted to know their efforts have been recognised. Thank you again for choosing Mercure Perth, and we look forward to welcoming you back for another enjoyable stay in the near future.

Customer review rating 5.0/5

Tara F. Families - Confirmed reviews ALL

We stayed five days ad we loved the pool the most. If you had a communal microwave we would definitely stay here all the time.

Thank you for taking the time to share your wonderful feedback following your recent stay at Mercure Perth. We are delighted to hear that you enjoyed your experience with us. Providing warm, welcoming hospitality and ensuring our guests have a comfortable and memorable stay is something our team takes great pride in, so it is always rewarding to receive such positive feedback. We truly appreciate your kind comments and your support. Your feedback will be shared with our team, who will be delighted to know their efforts have been recognised. Thank you again for choosing Mercure Perth, and we look forward to welcoming you back for another enjoyable stay in the near future.

Customer review rating 2.5/5

Joanne K. Families - Confirmed reviews ALL

Good position comfy beds my only hate was the mould in the bathroom and the attendant at front desk didn’t seem to care.

Customer review rating 3.0/5

Caitlin B. Families - Confirmed reviews ALL

Central location which suited the staycation but the stay was just ok. Had requested and agreed to pay for a small birthday lava cake & birthday card to be placed in the room for my niece - there was nothing in the room!!!

Customer review rating 3.0/5

Hari G. M. Business - Confirmed reviews ALL

Got what I paid for; lovely staff, but basic

Customer review rating 3.0/5

Johnny S. Families - Confirmed reviews ALL

Facilites were old Reception sometimes took a long time to answer the call Towels were missing in the room and the pool area

Customer review rating 1.0/5

Melissa W. Business - Confirmed reviews ALL

I checked into the hotel and walked up to my room and the door was wide open and dark. I stopped and called out and stuck my head in the door and the bathroom door was closed. I called out again and opened the bathroom door and lucky for me there was no one there. But the door to the bedroom stayed open. This is a fire door and should automatically close behind you but it doesn't, it gets stuck on the carpet. Behind the door is a hole in the wall. The bathroom tiles are all cracked, the door to the fridge also gets stuck on the carpet and housekeeping leaves their trolley and vacuum in the hallway (and also leaves the back of house door propped open all day and night which is also a fire door). It is not worthy of the Mecure brand or even Accor. It's clear there is no maintainence of this building as every door and wall has deep scratch marks and large paint chips. Even the room service menu is sub par. I wish I'd looked at reviews beforehand as I won't be staying here again. And please get new pillows, why you provide flat thin pillows is beyond me. And also get new towels as they are too thin. I'm ex-Hilton employee so I'm aware of what the standards should be.

Customer review rating 4.5/5

Anthea C. Families - Confirmed reviews ALL

Great place to stay

Thank you for taking the time to share your wonderful feedback following your recent stay at Mercure Perth. We are delighted to hear that you enjoyed your experience with us. Providing warm, welcoming hospitality and ensuring our guests have a comfortable and memorable stay is something our team takes great pride in, so it is always rewarding to receive such positive feedback. We truly appreciate your kind comments and your support. Your feedback will be shared with our team, who will be delighted to know their efforts have been recognised. Thank you again for choosing Mercure Perth, and we look forward to welcoming you back for another enjoyable stay in the near future.

Customer review rating 1.0/5

Anthony K. Business - Confirmed reviews ALL

No hot water for shower 2 mornings, building very bad condition, wet carpets, skirting boards falling off and rotten

Customer review rating 2.0/5

Orlando D. Business - Confirmed reviews ALL

The rooms were spacious however very dated, and there was mostly no hot water in the mornings. I think that hot water is a basic need and was extremely disappointing to have to start every day with a mostly cold shower with very low water pressure.

Customer review rating 4.5/5

Matthew B. Couples - Confirmed reviews ALL

We stayed at the mecure for my wife's birthday,we were checked in by Crystal and she was absolutely amazing,nothing was too much trouble and she was very warm and welcoming. Check-in was very busy but Crystal had everything under control. We will definitely be coming back soon!

Dear Guest, Thank you for your review from your recent stay at Mercure Perth. We’re delighted to hear that you had an enjoyable stay and we look forward to welcoming you back again soon! Kind regards, Mercure Perth

Customer review rating 2.5/5

Ann-maree T. Friends - Confirmed reviews ALL

The hotel lobby was OK but definitely did not feel terrible welcome. Like the rest of the hotel it was all very worn and tired. The Breakfast dining room was very dark, the food provided was very ordinary but edible. The room was a good size but too much furniture. There was a large arm-chair near the window which did not leave access to one side of the bed. The bathroom was very outdated, you need to climb into a bath to have a shower, not very safe to anyone older. There was no apparent steam extraction either. The edges of the room had not been well vacuumed. The climb to the gym and pool is uninviting and would definitely be challenging for families with children or anyone with bad knees. The redeeming feature was the great front desk staff and the chef cooking in the evenings. We enjoyed a couple of lovely meals at the hotel cafe/restaurant.

Customer review rating 4.0/5

Chang C. L. Families - Confirmed reviews ALL

Clean, well located and spacious hotel for family. Front desk staff is clear, polite and offer alternatives promptly. special shout out to Blessy who help with our room extension and housekeeping staff who keeps the place tidy and well stocked. Only comment is the design for Accessible toilet is not ideal. After shower, the entire toilet floor is wet.

Dear Guest, Thank you for your review from your recent stay at Mercure Perth. We’re delighted to hear that you enjoyed your stay, and that our front desk and housekeeping teams made your family’s stay comfortable. We also thank you for your feedback regarding the accessible bathroom design, which we will take into consideration as we continue to improve our guest experience. We look forward to welcoming you and your family back again soon! Kind regards, Mercure Perth

Other web-users rate our hotel

  • 1,011 reviews 9/10 Location
  • 1,798 reviews 5/10 Room
  • 1,303 reviews 7.7/10 Service
  • 34 reviews 5.3/10 WiFi
  • 678 reviews 4.9/10 Cleanliness
  • 522 reviews 2.6/10 Vibe
  • 476 reviews 3/10 Amenities
  • 402 reviews 6.8/10 Breakfast

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