Mercure Perth 4 stars

There was good customer service. The room was comfortable and neat and tidy and what would be expected for the cost. We did have some issues with the water and temperatures. We also had issues with the aircon stopping and cutting in and out on the last night. But all minor by things. The meals for after hours room service was really yummy and good quality. The buffet breakfast I don’t think I would reccomend, the food was cold and bland in flavour. However all in all was a good stay

The accommodation was dated and a bit drab although comfortable. Disappointing that there was no movie channel available. The gym and pool were a highlight but again the spa not being available was a down point. The restaurant was drab, service was very slow and needs improvement. I ordered a lemon/lime and bitters, the drink was served minus the lime syrup and had to be sent back. I ordered garlic bread as an entree, this was not served and the children's meal was served first, by the time we got our meal, the kids had eaten. Would have been good to have had the meals served all at once. We also had a birthday cake which we asked to be brought out with candles after the meal. The cake was brought out with the incorrect number of candles, despite being given the right amount. The candles were not lit when the cake was brought out (spoilt the wow factor) and when we asked for them to be lit, the gas lighter the waiter had did not work, they had to go back to the kitchen and brought out a cigarette lighter to do the job. There was no knife, plates or cutlery served to cut the cake and eat it. We had to ask for them. So the service in the restaurant needs a bit of work.

Could not have been better,. As I joked with the staff when they asked me: Is there was anything else you need help with?" And I answered with "Yes the credit card and the mortgage.", they joined in the joke and laughed with us.

grear stay and well done to the stuff for helping out cheers

As an Accor Plus member we always enjoy our stays at various Accor hotels, with some excellent upgrades, and the Mercure in Perth made our stay even more memorable by allocating us a Suite room. Beccaria restaurant also provided us with excellent meals, and the staff were friendly and helpful - it is always nice to be remembered whenever we dine here.

Accomodation fine but buffet breakfast and restaurants where average.

Clean and comfortable, a nice retreat for an unpleasant trip

We always enjoy staying at the Mercure in Perth as the food is great and the staff are very helpful and caring. The food at the Beccaria Restaurant is always excellent and the staff readily assist the guests in choosing an appropriate dish, and making small changes to the side dishes if required. Our room upgrade with Accor Plus is always a great bonus and makes us feel privileged staying here.

Not as I have found Accor to be before when I have stayed at one of your hotels. My room appesared to overlook an alleyway. It was so cold I had to ask for a heater to be brought up.

We could not have asked for more helpful and interested staff, the Mercure was clean and in magnificent condition well maintained with well trained staff who recognized us as we walked in after the first meeting.

The staff at the Mecure were very friendly and helpful. I had asked them for assistance and also room service and they were very quick about doing their job. The motel is conveniently located in the city too.

We had a great family stay, great photo, comfortable room and great weather for the pool!

Great value for money, accommodation which included an ample breakfast.

Had a great 2 night stay, with breakfast. We found the hotel to be clean and staff very helpful. For an older hotel it was well kept. Breakfast was good, with a wide range of options available for all tastes.

Very enjoyable with helpful staff, good food and great service