Novotel Perth Langley 4 stars

Customer review rating (ALL Rating) 4.0/5 2,995 reviews

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Description

Hotel extras

  • Complimentary Wi-Fi, work desk, Smart TV with Foxtel iQ

  • Panoramic city or Swan River views

  • Two on-site restaurants, bars and 24-hour room service

  • Gymnasium and a relaxation center on the hotel's top floor

  • Perth city Free Transit Zone

Our accommodation(s)

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Hotel location

Novotel Perth Langley

221 Adelaide Terrace
6000 PERTH
Australia

GPS:-31.958731, 115.867767

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  2,995 reviews

TripAdvisor Rating  4.0/5  3,011 reviews

OK

Customer review rating 2.0/5

Anonymous Solo - Confirmed reviews ALL

I resent having to use a Credit Card, even in the pub., and pay an additional 1.4% for a situation in which I had no cholce.

Dear James M., Thank you for taking the time to tell us about your experience at the Novotel Perth Langley. We recommend using a debit card which currently has no surcharge. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Mark Hardy Novotel Perth Langley https://www.novotelperthlangley.com.au/ https://feniansirishpub.com.au/

Hotel stay

Customer review rating 2.5/5

Wong Solo - Confirmed reviews ALL

Room was bad, dark and tv was spoilt and very bad service when i entered my room

Dear Wong K., Thank you for taking the time to tell us about your experience at the Novotel Perth Langley. At Novotel, we strive to provide a superior service experience for every customer; Please rest assured we will follow up your feedback to address any issues and prevent future occurrences. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Mark Hardy Novotel Perth Langley https://www.novotelperthlangley.com.au/ https://feniansirishpub.com.au/

Well located, clean room and professional staff

Customer review rating 5.0/5

Eileen Families - Confirmed reviews ALL

The stay was extremely pleasant. The staff were friendly, professional, helpful and efficient. Also, the location made moving around Perth a breeze with many bus services and CAT services and a taxi stand just near her doorstep.

Dear Eileen C., We very much appreciate your comments regarding your stay at the Novotel Perth Langley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Mark Hardy Novotel Perth Langley https://www.novotelperthlangley.com.au/ https://feniansirishpub.com.au/

Great Stay

Customer review rating 4.5/5

Julie Couples - Confirmed reviews ALL

Room completely met expectations - thank you! Service was great. Breakfast - big range of options. Great location being next door to pub but disappointed that this was closed when we got back on a Sat night and hotel didn't have another "night cap" option. Otherwise, it was a great treat away from home for the night.

Dear Julie S., We very much appreciate your comments regarding your stay at the Novotel Perth Langley. It is always a pleasure to receive positive feedback, and we will review the closing times of the Fenians. Thank you again for sharing your experience, and we hope to see you again soon. Sincerely Mark Hardy Novotel Perth Langley https://www.novotelperthlangley.com.au/ https://feniansirishpub.com.au/

Worst stay

Customer review rating 0.5/5

Anonymous Couples - Confirmed reviews ALL

The price doesn’t justify the name and brand. I am not expecting opulence, extravagance and grandiose when I arrive the hotel. The cards didn’t work both elevator and room. Frustrated would be an understatement for the cards issues and my anxiety grew just entering into the elevator hoping that my key just worked and it didn’t and I had to go to reception to ask them again and again. And, it was so bad the mood when I entered the room as it was a nightmare are about to begin with dimly lights. In addition, there was lots of noises in the ground floor during at night as if it’s a club or bar.

Dear Yongjia L., Thank you for taking the time to tell us about your experience at the Novotel Perth Langley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will review your feedback with our Director of Engineering and ensure that the cards work for our valued guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Mark Hardy Novotel Perth Langley https://www.novotelperthlangley.com.au/ https://feniansirishpub.com.au/

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Other web-users rate our hotel

  • 1,021 reviews 8.3/10 Location
  • 1,906 reviews 5.5/10 Room
  • 1,610 reviews 7.8/10 Service
  • 46 reviews 5.8/10 WiFi
  • 709 reviews 5.1/10 Comfort
  • 624 reviews 6.5/10 Cleanliness
  • 527 reviews 6.9/10 Breakfast
  • 472 reviews 5.8/10 Value

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