Novotel Perth Langley 4 stars

Customer review rating (ALL Rating) 3.8/5 2,848 reviews

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Novotel Perth Langley - Image 1
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221 Adelaide Terrace, 6000 PERTH, Australia

Description

Hotel extras

  • Complimentary Wi-Fi, work desk, Smart TV with Foxtel iQ

  • Panoramic city or Swan River views

  • Two on-site restaurants, bars and 24-hour room service

  • Gymnasium and a relaxation center on the hotel's top floor

  • Perth city Free Transit Zone

Our accommodation(s)

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Hotel location

Novotel Perth Langley

221 Adelaide Terrace
6000 PERTH
Australia

GPS:-31.958731, 115.867767

Telephone
Fax +61 8 9221 1669

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  2,848 reviews

Customer review rating 1.5/5

Gabrielle M. O. Friends - Confirmed reviews ALL

All the lifts failed and it was impossible to contact reception, concierge or dining for about 3 hours. There was no explanation or apology from the hotel. I was unable to obtain dinner the night I stayed.

Dear Gabrielle, Thank you for taking the time to share your feedback. Please accept my sincere apologies for the disruption and frustration caused during your stay due to the lift failure and communication difficulties you experienced. I completely understand how disappointing and inconvenient this would have been, particularly being unable to contact reception, concierge, or dining services for an extended period and subsequently missing dinner. This is certainly not the standard of service we aim to provide, and I am very sorry that you did not receive clear communication or an apology at the time. Your feedback has been shared with our management team for review to ensure we improve both our response procedures and guest communication during unexpected operational issues. We truly regret the impact this had on your stay and appreciate you bringing it to our attention. Kind regards, Kind regards Mark Hardy Novotel Perth Langley e: H1… w: www.novotelperthlangley.com.au w: www.feniansirishpub.com.au

Customer review rating 4.5/5

Deborah G. Business - Confirmed reviews ALL

Stayed here for a few days for work, easy access to everything and the staff were fantastic.

Dear Deborah, Thank you for your kind words about your recent stay. We are delighted to hear that you enjoyed our convenient location and found our staff to be fantastic. We look forward to welcoming you back in the future. Kind regards Mark Hardy Novotel Perth Langley e: H1… w: www.novotelperthlangley.com.au w: www.feniansirishpub.com.au

Customer review rating 5.0/5

Johannes J. C. Business - Confirmed reviews ALL

Great hotel, Great location, Spacious Room and friendly and helpful staff.

Dear Johannes J., Thank you for your positive feedback regarding your recent business stay. We are delighted to hear that you enjoyed our location, spacious accommodations, and the service provided by our staff. Your satisfaction is important to us, and we hope to welcome you back in the future. Kind regards Mark Hardy Novotel Perth Langley e: H1… w: www.novotelperthlangley.com.au w: www.feniansirishpub.com.au

Customer review rating 2.0/5

Roslyne W. Couples - Confirmed reviews ALL

Found the accommodation quite outdated beds weren’t very comfortable and our air-conditioner did not work. I feel the place needs quite a lot of maintenance and updating for the price you charge per night.

Dear Roslyne W., Thank you for taking the time to share your feedback. We’re sorry to hear that your stay did not meet expectations, particularly regarding the comfort of the beds and the air conditioning in your room. We understand how important comfort and room functionality are to the overall guest experience, and we regret the inconvenience caused. We also appreciate your honest comments regarding the condition of the property and the perceived value for money. Your feedback has been shared with our management and maintenance teams as part of our ongoing review of upgrades and improvement plans. Thank you again for bringing these matters to our attention, and we hope to have the opportunity to provide you with a more enjoyable stay in the future. Kind regards Mark Hardy Novotel Perth Langley e: H1… w: www.novotelperthlangley.com.au w: www.feniansirishpub.com.au

Customer review rating 3.5/5

Nikolas G. Business - Confirmed reviews ALL

Was cold. The rooms are old and dated and need a refresh

Dear Nikolas, Thank you for your feedback regarding your recent stay. I regret to learn that the temperature in your room was uncomfortable and that you found the accommodations dated. Your comments are valuable as they assist us in our continuous efforts to enhance our guests' experience. Kind regards Mark Hardy Novotel Perth Langley e: H1… w: www.novotelperthlangley.com.au w: www.feniansirishpub.com.au

Other web-users rate our hotel

  • 1,006 reviews 8.5/10 Location
  • 1,928 reviews 5.4/10 Room
  • 1,547 reviews 7.4/10 Service
  • 22 reviews 7.7/10 WiFi
  • 729 reviews 5.3/10 Comfort
  • 656 reviews 6.2/10 Cleanliness
  • 500 reviews 3.3/10 Vibe
  • 462 reviews 6.7/10 Breakfast

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