Novotel Perth Langley

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Novotel Perth Langley 4 stars

Customer review rating (ALL Rating) 4.3/5 128 reviews

ALLSAFE approved hotel

Novotel Perth Langley
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Description

Hotel extras

  • WiFi, work space, cable TV

  • Sauna & fitness center with Swan River views

  • Contemporary Australian dining, local produce

  • Live music in Fenians Irish Pub

  • Free city buses on the doorstep

Our accommodation(s)

With 256 guest rooms, the Novotel Perth Langley features a wide range of accommodation options, which include standard and superior rooms, one bedroom apartments and suites. Featuring air conditioning, TV with cable channels, an iron, kettle, fridge, Wi-Fi access and a work desk. Many rooms also feature spectacular views over the Swan River and Perth's city skyline.

Hotel location

Novotel Perth Langley

221 Adelaide Terrace
6000 PERTH
Australia

Tel: +61 8 9221 1200

Fax: +61 8 9221 1669

  • HILL STREET:  VARIOUS (METRO) ADELAIDE TERRACE

  • By plane

    PERTH At 17km / 10.63 miles

  • By plane

    PERTH DOMESTIC AIRPORT At 12km / 7.46 miles

  • By boat

    BARRACK STREET JETTY At 1km / 0.63 miles

  • By train

    EAST PERTH TERMINAL At 5km / 3.13 miles

  • By train

    PERTH RAILWAY STATION At 2km / 1.25 miles

GPS:-31.958731, 115.867767

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews for
Novotel Perth Langley

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  128 reviews

TripAdvisor Rating  4.0/5  2,929 reviews

Great business hotel.

TripAdvisor rating 5.0/5

neilkevin Business - TripAdvisor review

Hotel did a great job considering they are also experiencing issues with skills shortages. The staff were great and a special mention to a new staff member Toby (so new he didn’t have a name badge) who was exceptional each time we interacted. So very glad this hotel is available to the public again. An excellent value business hotel.

Breakfast

TripAdvisor rating 2.0/5

westr0ad TripAdvisor review

Stay was ok except for a disappointing breakfast. Coffee machine was broken, staff rude - asked for a poached egg and was told chef was busy with buffet and eggs not available. Checked out and later realized I had been over charged twice for breakfast, had to wait 3 days for a refund and called up twice to chase up the information. Will take me awhile to stay again at Novotel Langley.

Smooth

TripAdvisor rating 4.0/5

Terrence S TripAdvisor review

Nice and clean with smooth check in and out. Clean rooms with Foxtel which was great as I was over for the AFL. Irish pub downstairs has a good atmosphere, wide range of reasonably priced meals n drinks.. will stay again

Thank you for taking the time to post your review Terrance, we appreciate your positive comments. Look forward to welcoming you back to Novotel Perth Langley. Warm regards, Brad

Perfect overnight stay and the most amazing chocolates ever.

TripAdvisor rating 5.0/5

TearsofJoyweddings TripAdvisor review

Being an Accor All Diamond Member has not been what I expected for the most part. I know it has been Covid. But when a place gets it right, they deserve to be acknowledged. Being upgraded to a junior Suite and receiving gifts of amazing honey infused hand made chocolate, a little can of red and lovely sparkling water, was so very appreciated after a long and delayed flight from Sydney. Having a spa to relax in, my idea of luxury. The restaurant for Breakfast now has the buffet again, with the most delicious little sausages and great coffee. I met a beautiful young man in Finnians, only new to Accor and I am sorry to have not taken his name to add a huge praise for him. Friendly, lovely and very good at his job.. He even greeted me as I departed the hotel. A wonderful stay. Central to the excellent Transport system in Perth. A beautiful view of the Swan River and just can't recommend it enough.

Hi TearsofJoyweddings, Thank you for taking the time to let me know we got it right and for the loyalty you have given to Accor. Toby only commenced with us a couple of weeks ago and has fitted into the team well, I will definitely pass on your kind words. Warm regards, Brad

W.A. Trip April 22

TripAdvisor rating 4.0/5

Wilfried H TripAdvisor review

As several times before we were happy to stay at the Novotel Langley again. Unfortunately COVID stopped us to visit W.A. earlier. Again, all was very good and we had a great 2 night stay. We were pleasantly surprised to be upgraded to a Suite on the 9th floor with Swan River views. It surely helps to be a ALL Platinum member. Thank you Novotel Perth Langley

Hi Wilfried H Thank you for your review and loyalty to Accor. It is great to read your positive comments and I am glad you enjoyed your stay with us. Hope to see you again soon. Warm regards, Brad

Absolutely Shocking

TripAdvisor rating 1.0/5

Andymichaels TripAdvisor review

Hotel was deserted and we now know why. Nothing went right...it was our wedding anniversary and we asked for a private room. The first night we lodged a complaint as there was party next door, it just got worse after that. There is no concierge and no room service. Best part was checking out and going home

Hi Andymichaels Thank you for sharing your feedback with us. I am truly sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Perth Langley, we strive to provide a superior service experience for all our guests; therefore your feedback is very important to me. So that I am able to investigate your comments further, can you please send me an email to H1764@accor.com Once again, thank you for sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm regards, Brad

Really enjoyed our staycation!

TripAdvisor rating 4.0/5

h0lidays1978 TripAdvisor review

The staff were very helpful and friendly and went out of their way to help us. The location of the Novotel is great - so central to all that we wanted to do in the city. Some parts of the room could do with a renovation but this did not detract from our stay. We'll definitely be back!

Hi h0lidays1978, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Brad

Good Stay

TripAdvisor rating 4.0/5

Wanderer296856 TripAdvisor review

We arrived on Good Friday, check in was good. Our room wasn't ready but it only took a couple of minutes to sort out. We were pleasantly surprised to see the Pub open so we were able to have a couple of drinks and something to eat. The staff were very friendly and gave great service. We ended up having buffet breakfast the following morning which was nice, we waited a little while for some of the dishes to be filled up. Overall breakfast was good.

Hi Wanderer296856, Thank you for taking the time to share your experience with us. I appreciate your understanding for the shortfalls you experience and apologise for them. I will share your comments with the team as it is always rewarding to hear that we are assisting to provide a memorable experience for our guests. We look forward to welcoming you back to Novotel Perth Langley. Warm regards, Brad

Good stay

Customer review rating 5.0/5

Marbresha Families - Confirmed reviews ALL

This hotel is one of our fovourites, it never dissapoint. Staff are always smiling and willing to assist, rooms are clean, food is good and the price is good. Its always my 1st choice when staying in Perth.

Dear Shamiso C., Thank you for choosing to stay with us and for taking the time to leave your feedback. The team and I are so pleased to see that you enjoyed your time with us. We appreciate your feedback on our staff and look forward to welcoming you back once again for another enjoyable stay. Sincerely, Brad Coelho, General Manager

NID NOT STAY

Customer review rating 0.5/5

Michael R. Couples - Confirmed reviews ALL

we could not come to your hotel because covid and the health dep toke your hotel over but you sent us to a great hotel (ADNATE ) thank you very much

Dear Michael, We very much appreciate your comments regarding your stay at The Adnate. It is always a pleasure to receive positive feedback. I will share your comments with their General Manager. Thank you again for sharing your experience, and we hope we can host you on your next visit. Best regards, Brad Coelho General Manager

Customer review rating 4.5/5

Leah P. Couples - Confirmed reviews ALL

Dayuse website booking. Room was comfortable, spacious, quiet

Dear Leah P., We very much appreciate your comments regarding your stay at the Novotel Perth Langley. It is a pleasure to see that we could provide a comfortable, convenient and peaceful stay for you. We hope we may welcome you back on your next trip to Perth. Sincerely, Brad Coelho, General Manager

exactly what i was looking for some time out for me. :)

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Staff was friendly and patient. Room was just what I needed and very comfortable. The view was fantastic.

Dear Deserey B., We very much appreciate your comments regarding your stay at the Novotel Perth Langley. It is always a pleasure to receive positive feedback such as yours, and I am pleased to see that you found our Superior Suite to be comfortable and that you enjoyed the views. Thank you for mentioning that you found the staff to be friendly. We look forward to welcoming you back once again in the future. Sincerely, Brad Coelho, General Manager

An enjoyable relaxing stay in a comfortable room

Customer review rating 4.0/5

Robyn Solo - Confirmed reviews ALL

From my first contact at Reception with a very welcoming and professional Nicki, to a sunny room with a great view and a very comfortable bed, to all the other friendly helpful staff that I met during my relaxing stay...thank you all...it definitely won't be my last stay at the Novotel Langley Perth.

Dear Robyn W., Thank you for choosing to stay with us and for taking the time to leave your feedback. It is a pleasure to see how much you enjoyed your stay with us. I am pleased to see that you found the room comfortable and our staff to be professional and welcoming. I would like to offer my apologies for your experience with the housekeeping in your room, we will ensure that this feedback is taken on board. Thank you once again for your feedback, we look forward to welcoming you back once again in the future. Sincerely, Brad Coelho, General Manager

Enjoyed the stay

Customer review rating 4.0/5

Glenn B. Couples - Confirmed reviews ALL

Friendly and relaxing

Dear Glenn B., We very much appreciate your comments regarding your stay at the Novotel Perth Langley. It is always a pleasure to receive positive feedback such as yours. Thank you for making special mention of Hetty, we will ensure that she received your feedback. We hope to welcome you back on your next trip to Perth. Sincerely, Brad Coelho, General Manager

Wish we could have stayed longer

Customer review rating 5.0/5

Lesley Couples - Confirmed reviews ALL

As Accor members were received a really good room rate and were upgraded at check in to a fabulous suite.

Dear Lesley M., Thank you for choosing to stay with us and for taking the time to leave your feedback. I am pleased to see that you enjoyed your stay with us and found the suite upgrade to be comfortable. We look forward to welcoming you back for another enjoyable stay in the future. Sincerely, Brad Coelho, General Manager

Fantastic

TripAdvisor rating 5.0/5

craig0172020 TripAdvisor review

The hotel is in a great location and the staff are extremely helpful and friendly. Will definitely stay again. The breakfasts were lovely and Fenians restaurant and bar had great and very reasonably priced meals.

Dear craig0172020, Thank you for choosing to stay with us and for taking the time to leave your feedback. I am very pleased to see that you enjoyed your stay with us and found our staff to be so helpful and friendly. It is always a pleasure to receive feedback such as yours and we will ensure that it reaches our team, who will be thrilled to receive it. We look forward to welcoming you back once again in the future. Sincerely Brad Coelho, General Manager

Pleasant room to stay for my self isolation.

Customer review rating 5.0/5

Julia H. Solo - Confirmed reviews ALL

All staff at reception & room service were friendly & tried their hardest at this difficult time. Thank goodness for the food & TV. My days revolved around eating & watching TV & I Pad. When I had a difficult time with the taxis the reception staff took control for me. Thankyou again to all the staff I came into contact with. Julia H..

Dear Julia H., We very much appreciate your comments regarding your stay at the Novotel Perth Langley. I am pleased to see that we could provide a comfortable extended stay for you under the difficult circumstances. Thank you for your kind comments about our staff. We hope we may welcome you back in the future under more pleasant circumstances. Sincerely, Brad Coelho, General Manager

Customer review rating 5.0/5

Darryl J. Solo - Confirmed reviews ALL

Very friendly staff and helpful

Dear Darryl J., Thank you for choosing to stay with us once again and for leaving your feedback. The team and I are very pleased we've been able to provide a comfortable base in Perth for you over the last few months. We look forward to the time we can welcome you back again in the future. Sincerely, Brad Coelho, General Manager

Well licated

Customer review rating 3.0/5

Stephen Business - Confirmed reviews ALL

Pleasant but the room was run down, the toilet leaked upon flushing and the carpet was bunched, potentially a hazard.

Dear Stephen, Thank you for taking the time to tell me about your experience at the Novotel Perth Langley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to me. Please rest assured that I have shared your comments with the appropriate departments to action and prevent a future occurrence. I appreciate you sharing your concerns, and I do hope we are given the opportunity to host you again when next in Perth. Best regards, Brad Coelho General Manager

Great location, friendly staff and wonderful room.

Customer review rating 4.5/5

Nadine Couples - Confirmed reviews ALL

Thanks Novotel Perth Langley for a wonderful stay, the staff were very friendly and helpful and we really appreciated the upgrade. We look forward to returning for another staycation in the near future.

Dear Nadine N., Thank you for choosing to stay with us and for leaving your feedback on the experience. The team and I are so pleased to see how thoroughly you enjoyed your time with us. We look forward to welcoming you back once again on your next trip to Perth for another enjoyable stay. Sincerely, Brad Coelho, General Manager

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