Novotel Perth Langley Hotel 4 stars

TripAdvisor rating 4.0/5 2,877 reviews
Novotel Perth Langley
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Room 1

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Hotel extras

  • WiFi, work space, Smart TV, cable TV

  • Sauna, spas, river-view

  • Contemporary Australian dining, local produce

  • Live music in Fenians Irish Pub

  • Free city buses on the doorstep

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Golf
  • Tennis
  • Beach and water sports
  • Other sports activities
Business services
  • 6 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Perth Langley

221 Adelaide Terrace
6000
perth
australia

Tel: +61892211200

Fax: (+61)8/92211669

Contact email

Check-in from 14h00

Check out up to 11h00

  • HILL STREET :   VARIOUS (METRO) ADELAIDE TERRACE

  • PERTH TERMINAL. :   INDIAN PACIFIC E/PERTH RW STAT

  • PERTH TERMINAL.. :   ALL E/PERTH RW STAT

  • By plane

    PERTH At 17km / 10.63 miles

  • By plane

    PERTH DOMESTIC AIRPORT At 12km / 7.46 miles

  • By boat

    BARRACK STREET JETTY At 1km / 0.63 miles

  • By train

    EAST PERTH TERMINAL At 5km / 3.13 miles

  • By train

    PERTH RAILWAY STATION At 2km / 1.25 miles

GPS :-31.958731, 115.867767

Our accommodations

With 256 guest rooms and suites, Novotel Perth Langley features a wide range of accommodation options, which include standard rooms, one bedroom apartments, deluxe suites and jacuzzi suites. Recently renovated, rooms feature new décor, soft furnishings, c arpet, bedding and bathrooms. Each room features air conditioning with individual temperature control, a TV with cable channels, an iron, Wi-Fi access and a work desk. Many rooms also feature spectacular views over the Swan River and Perth's city skyline.

Standard Room 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room 2 Double Beds

  • Max. number of persons: 4
  • Area: From 33
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room 1 Queen and 1 Single Bed

  • Max. number of persons: 3
  • Area: From 33
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 33
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 33
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Junior Suite 1 King Bed

  • Max. number of persons: 2
  • Area: From 54
  • Views: River side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Suite 1 King Bed

  • Max. number of persons: 2
  • Area: From 109
  • Views: River side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

1 Bedroom Apartment 1 King Bed

  • Max. number of persons: 2
  • Area: From 51
  • Views: City side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

SEN5ES

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Sen5es Restaurant offers an extensive buffet breakfast, café style lunch menu, and intimate evening dining. Menus showcase the best local, and national produce whilst the wine list emphasises regional quality and styles.

Dinner

14:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FENIANS PUB

Photo non contractuelle / Strictly non binding

Our famous authentic Irish pub offers live entertainment, pub meals, Guinness on tap as well as a large range of ales and lagers. An outdoor terraced area is ideal for enjoying the delightful Perth sunshine.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SEN5ES WINE BAR

Photo non contractuelle / Strictly non binding

An elegantly appointed cocktail bar located next to the hotel lobby, this bar is perfect for a relaxing drink after work or perhaps a delicious cocktail before dinner.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 476

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 400 people

Find out more

Our guest reviews for
Novotel Perth Langley

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

10,054 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,877 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

very handy to everything. The room was neat and tidy, cleaners did a good job, Did the job.

Customer review rating 4.3/5

Kevin M. Families - 27/11/2019 Confirmed reviews ALL

Spent little time at the hotel, room was basic and suffice. Breakfast was good

Dear Kevin, We very much appreciate your comments regarding your stay at the Novotel Perth Langley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and for your continued loyalty with Accor as a silver member, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laetitia Donohoe Front Office Manager

Very comfortable

Customer review rating 4.3/5

Anonymous Couples - 27/11/2019 Confirmed reviews ALL

Very satisfactory

Dear James & Ann, We very much appreciate your comments regarding your stay at the Novotel Perth Langley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and I am sorry that there were confusion in regards to your breakfast. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laetitia Donohoe Front Office Manager
Customer review rating 4.3/5

Desmond I. C. J. Couples - 27/11/2019 Confirmed reviews ALL

Courtesy; efficient and clean

Dear Desmond, We very much appreciate your comments regarding your stay at the Novotel Perth Langley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and for your continued loyalty with Accor as a silver member and we hope your next visit will be as pleasant as the previous one. Sincerely, Laetitia Donohoe Front Office Manager

An excellent stay.

Customer review rating 4.3/5

Alexander R. H. Business - 26/11/2019 Confirmed reviews ALL

I had a thoroughly enjoyable time. The staff were friendly and well presented. Alice and James at reception were very professional, the bar staff were polite and friendly and the restaurant crew were very efficient with service on point and food delicious.

Dear Alexander, We very much appreciate your comments regarding your stay at the Novotel Perth Langley. It is always a pleasure to receive positive feedback. I will share your comments with our team and especially James and Alice at Reception. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and for being a loyal Accor silver member with us, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laetitia Donohoe Front Office Manager

I'll be returning

Customer review rating 4.3/5

Anonymous Couples - 26/11/2019 Confirmed reviews ALL

Great stay. Very comfortable room. Good firm pillows, which is important to me but seems to be rare these day. Nice firm mattress. TV's in both rooms was great. There were many tables to spread out, with room for makeup application. Lots of power points for charging devices. A lack of fan in the bathroom would be my only complaint, but as there were a number of mirrors outside the bathroom, it wasn't much of an inconvenience.

Dear Vesna, We very much appreciate your comments regarding your stay at the Novotel Perth Langley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laetitia Donohoe Front Office Manager

Helpful Staffs

Customer review rating 4.3/5

Michelle C. Friends - 26/11/2019 Confirmed reviews ALL

the front counter was extremely helpful especially when I asked them to store my breastmilk in the kitchen's freezer so many times throughout my 4 days stay. Thumbs up.

Dear CHIN, We very much appreciate your comments regarding your stay at the Novotel Perth Langley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laetitia Donohoe Front Office Manager
Customer review rating 4.3/5

Sarah Business - 26/11/2019 Confirmed reviews ALL

Mould in bathroom. Very outdated rooms.

Good location, friendly staff.

Customer review rating 4.3/5

Emily Business - 26/11/2019 Confirmed reviews ALL

I arrived late at night to check in. The tea coffee making facility counter and the safety box top were dusty so I cleaned it myself since I am sensitive to dust. Hope to have a cleaner room in my next trip. Noted there was no toothbrush and room slipper in the room. So asked from the receptionist. Not a problem, just that I would expect those basic amenities are available in room for guest.

Dear Kiantheng, Thank you for taking the time to tell us about your experience at the Novotel Perth Langley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us and we have noted your request to have room slippers and toothbrush in the room for any of your future bookings and your comment in regards to the cleanliness have been passed on to our housekeeping manager to make sure we improve on the qualities of the services we deliver to all of our guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laetitia Donohoe Front Office Manager

Pleasant stay

Customer review rating 4.3/5

Ys T. Families - 25/11/2019 Confirmed reviews ALL

1. We arrived at the hotel at 7-ish am. To our surprise, we were told that our room could be ready 2 hours later although we didn’t need it. Beyond expectation! 2. My wife didn’t like the smell of the initial room. Asked for a change and granted. Customer first! 3. My friends arrived at 9-ish am, but was told that their room was ready. Consistency! 4. We enjoyed the double bed for us as parents and another double bed for our kids. Thoughtful! 5. We wish that we knew that kids could have breakfast for free with parents. Because we were worried by any charges, we didn’t order our breakfast. Your kind offer to kids is certainly one of the first that we know. Family friendly!

Dear Yeong, We very much appreciate your comments regarding your stay at the Novotel Perth Langley. I am very pleased that you had an enjoyable stay with us and were able to check in early to your room (and your friend as well). However I am very sorry you were not informed that kids under 16 eats for free when staying in house and I will make sure to brief our team so they can provide the correct information to all of our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laetitia Donohoe Front Office Manager

Very good

Customer review rating 4.3/5

Robert M. Couples - 25/11/2019 Confirmed reviews ALL

Had no problems with our stay

Dear Carolyn, We very much appreciate your comments regarding your stay at the Novotel Perth Langley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laetitia Donohoe Front Office Manager

Enjoyable

Customer review rating 4.3/5

Bronwen Solo - 25/11/2019 Confirmed reviews ALL

Enjoyed it Friendly

Dear Bronwen, We very much appreciate your comments regarding your stay at the Novotel Perth Langley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laetitia Donohoe Front Office Manager

Overall great service but lacking in friendliness factor, evident in micro-expressions.

Customer review rating 4.3/5

Charles L. Business - 25/11/2019 Confirmed reviews ALL

Meet expectations generally. Breakfast was sometimes burnt (tomatoes), non-consistency in the serving of eggs, served to the table for some customers. I was told to self-collect. Staff definitely need more training in protocol. Manager in charge of housekeeping stormed into my room 3 seconds after pressing the bell asking me what time I would be checking out - I would appreciate more privacy though I didn't put the "Do not disturb sign", upon seeing me in bed he should have apologized and left. In fact, recep should have informed him my revised check out time. I'm stating all these without malice but wholly to highlight areas of improvement.

Dear charles, Thank you for taking the time to tell us about your experience at the Novotel Perth Langley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us and I am very sorry that there were lack of friendliness in some of the services that you've encountered. That is very disappointing to know as our aim is to make sure all of our guests are well looked after and please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns and we thank you for being a loyal Accor Platinum member, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laetitia Donohoe Front Office Manager

Uninspiring and a little dissapointing

Customer review rating 4.3/5

Michelle Business - 25/11/2019 Confirmed reviews ALL

From check in the delivery of our bags was delayed and slow. Room is extremely dark to the point I had to use my mobile phone as a torch to try and turn on a lamp. Bathroom is very dark and difficult to shower without getting water all over. There was no coffee other than decaf in my room on arrival or the next day. When I asked at reception for some, I felt like I almost had to explain what coffee was. Our experience in the restaurant was good, the meal was lovely, service was ok.

First trip to WA

TripAdvisor rating 4.0/5

Grant G Couples - 25/11/2019 TripAdvisor review

Staff were very friendly and made us feel welcome. Breakfast was nice, with staff very efficient. The bed was very comfy. Location is good. Undercover parking is really good and very reasonably priced.

Dear Grant G, Thanks very much for taking the time to share your experience with us at the Novotel Perth Langley. I am very pleased that you had an enjoyable stay with us and also appreciated the services provided by our team. I am sure they will be very pleased with your feedback and I hope we can welcome you again very soon. Kind Regards, Donohoe L Front Office Manager

Wish we could have stayed longer.

TripAdvisor rating 4.0/5

657alann Couples - 25/11/2019 TripAdvisor review

We arrived a little early, but our room was ready so we were checked in. what a great surprise, our Accorplus membership room upgrade was to a suite with river views from all windows. The most comfortable hotel room I can remember having. I requested a late check out to cater for a medical appointment and that was granted, no trouble at all. The meals were great, the service was exceptional and I will be returning soon.

Dear 657alarm, Thanks very much for letting us know how your stay went with us at the Novotel Perth Langley. What a great feedback to receive! I am very pleased to know that you felt very comfortable in your room and that you were also able to check out a bit later due a doctor appointment. I will make sure to pass on your comment to the team. We hope to welcome you again very soon to our hotel. Kind Regards Donohoe L Front Office Manager

Nice people, ok hotel

Customer review rating 4.3/5

Mike Business - 24/11/2019 Confirmed reviews ALL

The people working at the hotel are nice and friendly, but the rooms are dated and tired. It's OK

Dear Michael, We very much appreciate your comments regarding your stay at the Novotel Perth Langley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and we are working on doing a soft refurbishments with our rooms and replace all the linen and pillows to new ones as well as refreshing the bathrooms as well and planning this for mid year next year. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laetitia Donohoe Front Office Manager

Relaxing Overnighter

Customer review rating 4.3/5

Sue W. Couples - 24/11/2019 Confirmed reviews ALL

Booking on accor website was easy and I used my free night option and paid the balance to get a junior suite. Checked in at 2.30pm, room was ready and we received the usual complimentary drink vouchers, check in was swift and professional. We had room 205, a lovely corner suite with low level views over the Swan river. As it appeared that the hotel bar was closed we popped into Fenians for a drink and were greeted by a gentleman who was probably a manager who served us well. Fenians however lacks inviting ambiance at least on a Thursday afternoon with only a handful of customers - I know from experience it is very different on St Patrick's Day. Just wanting a relaxing night, we would have preferred a comfortable couch to the two very upright armchairs, otherwise the room was well equipped for our needs. We enjoyed a spa bath although the button didn't turn the spa on but we may have missed some other piece of vital info on getting it to work but did enjoy relaxing in bubbles nevertheless. Great to have a robe to lounge around in afterwards. A very comfortable bed, pillows and nice linen. It is very welcome to have a room with an adequate number of power points. We parked in the hotel car park which is very squeezy even with an average size vehicle but there was a spot for us which was good. Checkout was as efficient as check in. We always stay here when passing through Perth often between flights as we can rely on things being just right. We didn't dine in Sen5es this time.

Dear Suzanne, We very much appreciate your comments regarding your stay at the Novotel Perth Langley. I really appreciate you choosing to stay with us when you come to Perth and for leaving such a positive feedback. I am very pleased that you've enjoyed your suite located on the 2nd floor and make the most of using the spa and enjoying the views of the Swan River directly from your room. Thank you again for sharing your experience and for your continued loyalty with Accor as a silver member, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laetitia Donohoe Front Office Manager

Good but rooms dated

Customer review rating 4.3/5

Mike Business - 24/11/2019 Confirmed reviews ALL

Terrific service/people. Hotel is dated, bathroom paint old with mould on ceiling and shower curtain.

Dear Michael, Thank you for taking the time to tell us about your experience at the Novotel Perth Langley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us and I am very sorry that there were majors issues with the cleanliness of your bathroom. I have brought up your feedback to my housekeeping manager who will look into it to make sure we avoid this for all of our valued guests. We appreciate your sharing your concerns and thank you for being a loyal Accor Gold member, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laetitia Donohoe Front Office Manager
Customer review rating 4.3/5

Zarina Y. Families - 23/11/2019 Confirmed reviews ALL

There is no bidet in the restroom .... not really Muslim & elderly friendly.

Customer review rating 4.3/5

John R. Couples - 22/11/2019 Confirmed reviews ALL

very good staff were very helpful.This was a very stressful trip and the staff were very good.

Dear John, We very much appreciate your comments regarding your stay at the Novotel Perth Langley. It is always a pleasure to receive positive feedback (sorry that it had been a stressful trip for you). I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laetitia Donohoe Front Office Manager
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