Grand Mercure São Paulo Ibirapuera 5 stars

Customer review rating (ALL Rating) 4.6/5 1,339 reviews

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Grand Mercure São Paulo Ibirapuera - Image 1
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Rua Sena Madureira 1355 Bloco 1, IBIRAPUERA, 04021051 SÃO PAULO, Brazil

Description

Hotel extras

  • We are a pet friendly hotel. Charges apply.

  • Try a mil folhas pastry at Bolangerie do Grand, voted the best in LA by NY

  • Hotel in Sao Paulo for your total leisure, with swimming pool and gym.

  • Hotel with the only helipad in the Ibirapuera region

  • Tennis court available, subject to fees.

Our accommodation(s)

Hotel location

Grand Mercure São Paulo Ibirapuera

Rua Sena Madureira 1355 Bloco 1, IBIRAPUERA
04021051 SÃO PAULO
Brazil

GPS:-23.59263, -46.6493

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,339 reviews

TripAdvisor Rating  4.3/5  2,239 reviews

Certificate of excellence 2024

Customer review rating 4.0/5

Angeliza A. B. D. M. Solo - Confirmed reviews ALL

Café da manhã, não condiz com fama do Mercure, Razoável.

Customer review rating 0.5/5

Rashid H. Friends - Confirmed reviews ALL

Disappointing Stay – Started Well, But Quickly Went Downhill Initially, my stay at Mercure Ibirapuera Park seemed promising, but unfortunately, things deteriorated quickly. The breakfast staff appeared disinterested and inattentive, which set the tone for a lackluster experience. I brought a friend for the complimentary welcome drink, only to be served a stale beer at the bar. When I requested a bottles of beer of my choice—since I don’t like Stella—I was told it wasn’t allowed. That certainly didn’t feel like a warm welcome. The hotel itself feels outdated and lacks the modern touches you’d expect for the price. It’s a shame, because with some updates and genuinely welcoming, attentive staff, this could be a great place to stay. As it stands, I didn’t feel it was worth the money.

Customer review rating 4.5/5

Dayson R. S. Business - Confirmed reviews ALL

Ótima

Delicious meals

TripAdvisor rating 5.0/5

Feyza A TripAdvisor review

We ate our dinner at hotel’s Boulangerie restaurant, I was really impressed and it was a perfect experiment. the soup, ravioli and desserts were amazing. And Andrea helped us for choosing, and she was really kind. Thanks for everything. I will probably come again.

Customer review rating 4.0/5

Leo C. Families - Confirmed reviews ALL

The check-in took long time, you could get all the information needed in advance in order to facilitate the process of check-in. I became a little disappointed with the food, I asked a calabresa pizza and it came without cheese. It is an international hotel, so please, serve an international standard food. Any place of the world pizza has cheese. I could not eat because it was not pizza.

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Other web-users rate our hotel

  • 192 reviews 8.9/10 Location
  • 452 reviews 8/10 Room
  • 637 reviews 8.7/10 Service
  • 17 reviews 2.4/10 WiFi
  • 293 reviews 9.4/10 Breakfast
  • 204 reviews 8.5/10 Comfort
  • 179 reviews 7.5/10 Food
  • 170 reviews 7.8/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.