ibis Paris Porte d'Italie 3 stars

Customer review rating (ALL Rating) 4.1/5 979 reviews

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13, rue du Val de Marne, 94250 GENTILLY, France

Description

Hotel extras

  • Sweet Bed by ibis Styles quality bedding

  • 8 meeting facilities and seminar rooms

  • ibis Kitchen restaurant on site

  • Delicious breakfast served in our restaurant from 6:30 am

  • Stade Charléty 5 minutes away, direct access to airports

Our accommodation(s)

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Hotel location

ibis Paris Porte d'Italie

13, rue du Val de Marne
94250 GENTILLY
France

GPS:48.81763, 2.351237

Telephone
Fax +33 1 45 46 41 52

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN RESTAURANT

Come enjoy our set menu and friendly ambiance. Our daily menu is available Monday through Thursday evening. Don't miss our grill of the day!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  979 reviews

TripAdvisor Rating  3.4/5  1,372 reviews

Customer review rating 2.5/5

Madhava Business - Confirmed reviews ALL

The Staff are excellent, Breakfast is good but for the coffee machine which has its own mood. but the Room's are so old , power sockets are non existence, extender cables provided for bed side charging :(. Bath room door was not locking, until i realized that i need to use my muscle power to lock the door.... very small room for 200 Euro's per day, not really worth so much ... but the staff are excellent. however will never go back to this hotel.

Dear Guest, Thank you for your feedback. We are delighted that you enjoyed the welcome from our team and the breakfast. We are sorry that the room and its amenities did not meet your expectations. Your comments on the condition of the facilities and comfort are valuable and will be taken into account in our future improvement work. Have a lovely day, Aurore

Customer review rating 5.0/5

Wilson M. Couples - Confirmed reviews ALL

Hotels you can find in any corner, hotels with personnel such as Monsieur Wilson, not many. He is a professional ready to give information and accommodate his guest. Thank you Wilson for making our visit a real pleasure.

Dear Mr M, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aurore

Customer review rating 1.0/5

Jerome-olivier N. Business - Confirmed reviews ALL

The hotel is poorly located, the rooms are old-fashioned, and the staff is very unfriendly.

Bonjour, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour dans notre établissement. Nous sommes navrés que la localisation ne vous ait pas satisfaite. L'hôtel est situé à moins de 5mn du bus 57, à 10mn du RER B ainsi que du Tram T3a, et la station de métro la plus proche se trouve à 15mn de marche. Toutefois, notre personnel tâche de fournir le meilleur service possible ; n'hésitez pas à l'interroger pour vous aider à trouver le meilleur itinéraire. Vos remarques seront partagées avec nos équipes afin de contribuer à améliorer nos prestations. Les hôtels Ibis sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Belle journée, Janah

Customer review rating 4.0/5

Boulos I. Couples - Confirmed reviews ALL

We spent one night for transit very satisfied every thing was perfect very clean hotel nice welcome easy check in clean room and good breakfast

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Janah

Customer review rating 1.5/5

John G. Business - Confirmed reviews ALL

Hotel located in dirty slummy area.did not feel safe. Especially after dark. The patio chairs outside have to be chained to the wall ! Poor local amenities to find anywhere to eat. Hotel had buffet style food which was not appetising. No tea or coffee or even water in rooms. This used to be normal for ibis. Vending machines for water etc but poorly stocked and very expensive. Room had mould on ceiling. Also please stop putting 2 single beds together and pretending they are a double. It never works. The mattress kept separating and was very uncomfortable. Over €600 for 3 nights. Will never stay again. In fact this experience has made me question whether to use ibis going forward. Always used to be a standard but clean and consistent hotel chain. Not anymore apparently.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Aurore

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Other web-users rate our hotel

  • 465 reviews 6/10 Location
  • 792 reviews 4.9/10 Room
  • 763 reviews 8.6/10 Service
  • 9 reviews 7.5/10 WiFi
  • 469 reviews 3.9/10 Comfort
  • 382 reviews 8.5/10 Breakfast
  • 326 reviews 6.6/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.