ibis Paris Porte d'Italie 3 stars

Customer review rating (ALL Rating) 4.0/5 865 reviews

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13, rue du Val de Marne, 94250 GENTILLY, France

Description

Hotel extras

  • Sweet Bed by ibis Styles quality bedding

  • 8 meeting facilities and seminar rooms

  • ibis Kitchen restaurant on site

  • Delicious breakfast served in our restaurant from 6:30 am

  • Stade Charléty 5 minutes away, direct access to airports

Our accommodation(s)

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Hotel location

ibis Paris Porte d'Italie

13, rue du Val de Marne
94250 GENTILLY
France

GPS:48.81763, 2.351237

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN RESTAURANT

Come enjoy our set menu and friendly ambiance. Our daily menu is available Monday through Thursday evening. Don't miss our grill of the day!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  865 reviews

Customer review rating 4.0/5

Iulian I. Business - Confirmed reviews ALL

I ve been surprised by the high prices per night, but the hotel was decent and the breakfast good. Very clean spot.

Customer review rating 3.0/5

Carlos G. Business - Confirmed reviews ALL

A good experience in general, but Paris was very hot those days, and the Air Conditioning in the room was basically warm air. I asked at the front desk and they told me there is a government regulation that sets minimum AC temperature at 25 degrees. I am very sure the air coming out of the vent was considerably warmer than that. It was very difficult to sleep

Dear Guest, Thank you for sharing your experience. We are pleased to hear that you had a good experience overall. However, we are sorry that the room temperature affected your comfort and made it difficult for you to sleep during your stay. We would like to clarify that our air conditioning system was operating during this period. However, due to the exceptionally high outdoor temperatures, it was unfortunately difficult for the building to cool the rooms to a lower temperature. We understand that this situation may have been uncomfortable and regret the inconvenience caused. Thank you for your feedback, as it helps us continue to improve our guest's experience. Have a great day, Aurore

Customer review rating 1.0/5

Jens V. Business - Confirmed reviews ALL

The room was extremely warm. Couldn't sleep, unless with windows open (but the location is close to a highway)

Dear Guest, Thank you for your feedback. We are sorry that the room temperature affected the quality of your sleep. Please note that our air conditioning system is functioning properly; however, due to the exceptionally high outdoor temperatures during your stay, it was unfortunately difficult for the building to cool the rooms to a lower temperature. We understand that opening the windows was not an ideal solution because of the outside noise. Thank you again for your understanding and for sharing your experience with us. Have a great day, Aurore

Customer review rating 1.0/5

Paul W. Business - Confirmed reviews ALL

The location is not close to Porte Italie. The rooms are poor with few power sockets The restaurant food is well below average

Dear Guest, Thank you for your feedback. We are sorry to hear that the location, room equipment, and restaurant experience did not meet your expectations. We take note of your comments regarding your perception of the restaurant quality. Your remarks have been shared with the relevant teams as part of our ongoing efforts to improve our guests’ experience. Have a great day, Aurore

Customer review rating 2.5/5

Shulin L. Couples - Confirmed reviews ALL

We arrived late for the check in so had to wait for about 15mins as there was only one receptionist. The water tap in the room was broken first day with water splashing everywhere. The toilet flushing was also broken, some times it worked sometime it didn’t. The technician came and fix the second day but only the water tap was fixed, the flushing still remained broken. There was no socket at the bed side.

Dear Mrs, Thank you for your feedback. We are sorry for the inconvenience you experienced during your stay, especially the waiting time at check-in and the maintenance issues in your room. We understand how frustrating it must have been to deal with the broken tap and the toilet flushing problem, particularly as the issue was not fully resolved after the technician’s intervention. We also take note of your remark regarding the lack of bedside sockets. Your comments have been shared with the relevant teams so that improvements and follow-ups can be carried out. Thank you again for bringing these points to our attention. Have a great day, Aurore

Other web-users rate our hotel

  • 416 reviews 6/10 Location
  • 821 reviews 4.8/10 Room
  • 871 reviews 8.6/10 Service
  • 11 reviews 5.2/10 WiFi
  • 485 reviews 3.5/10 Comfort
  • 380 reviews 8.6/10 Breakfast
  • 310 reviews 5.7/10 Cleanliness
  • 100 reviews 3.8/10 Amenities

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