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ibis Paris Porte d'Italie Hotel 3 stars

TripAdvisor rating 3.5/5 1,263 reviews
ibis Paris Porte d'Italie
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+ 18 Services
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Room 1

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Hotel extras

  • Paying indoor parking

  • Eight conference rooms

  • ibis Kitchen restaurant on site

  • 5 minutes from the Charléty stadium

  • Direct access to the airports

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • 10 meeting room(s)
  • Web corner
  • Copy/print service available

Hotel location

ibis Paris Porte d'Italie

13, rue du Val de Marne
94250
gentilly
france

Tel: +33149699494

Fax: (+33)1/45464152

Contact email

Check-in from 12h00

Check out up to 12h00

  • GARE DE LYON-LAPLACE :   57 VERDUN

  • LA COURNEUVE :   7 PORTE D'ITALIE

  • ROISSY CDG :   B GENTILLY

  • TRAMWAY 3 :   T3a POTERNE DES PEUPLIERS

  • By plane

    PARIS ORLY At 11km / 6.84 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 40km / 25 miles

  • By car

    AUTOROUTE A13 PORTE D'AUTEUIL At 0.1km / 0.06 miles

  • By car

    AUTOROUTE A4 PORTE DE BERCY At 0.1km / 0.06 miles

  • By car

    AUTOROUTE A6 PORTE D'ITALIE At 0.1km / 0.06 miles

  • By train

    PARIS GARE DE LYON At 10km / 6.21 miles

  • By train

    PARIS MONTPARNASSE 1 ET 2 At 5km / 3.11 miles

  • By train

    Tramway Station Charletty At 0.8km / 0.5 miles

  • By train

    Tramway Station Poterne Peuplier At 1.29km / 0.8 miles

GPS :48.81763, 2.351237

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with two single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with twin beds and a desk bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with one double bed and one single bed

  • Max. number of persons: 3
  • Area: From 12m²
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

IBIS KITCHEN RESTAURANT

Type of cuisine: French

In a warm setting, enjoy our all-you-can-eat buffet menus. In addition to the buffet of hot and cold starters, you will discover a variety of hot dishes prepared by the chef. Don't miss out on the beef entrecôte or the ibis Kitchen burger!

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR LOUNGE

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 90 m²

  • Maximum capacity: 90 people

Find out more

Our guest reviews for
ibis Paris Porte d'Italie

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

4,419 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,263 reviews

Not overly impressed

Customer review rating 4.0/5

Marie Q. Families - 28/11/2019 Confirmed reviews ALL

Hotel adequate, gluten free bread but no cereal, as stated on hotel info. Staff not particularly friendly especially in the restaurant. Gluten free option for dinner was woeful. Hotel clean apart from stairwells.

Hello, Thank you for taking the time to tell us about your experience. We appreciate your sharing your concerns. Please allow me to express our sincerest apologies. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pascal REINAUD - Guest Experience Manager

comfortable stay in Gentilly, Paris

TripAdvisor rating 3.5/5

j0hnmarley Business - 26/11/2019 TripAdvisor review

Convenient work-related stay at Ibis Porte d'Italie. Quality is consistent and comfortable. Buffet breakfast is good value, and if you cannot find time to enjoy Paris 'haute cuisine', then the evening meals are adequate.

Hello, Thank you for your feedback, we hope to see you again very soon. Sincerely, Pascal REINAUD - Guest Experience Manager

Meh

Customer review rating 4.0/5

Lauren Couples - 25/11/2019 Confirmed reviews ALL

The reception person was rude when we checked in, room was dirty, put the do not come in sign on and they still came in, wasn’t helpful when asked to get to airport. All round awful

Hello, Thank you for taking the time to alert us about your experience. I am sorry to read that we failed to welcome you properly ; please allow me to express our sincerest apologies. Hopitality is a key value for us therefore your feedback is very important. Please rest assured that we will take the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pascal REINAUD - Guest Experience Manager

Nice room, bad paperwork

Customer review rating 4.0/5

Steffen Business - 23/11/2019 Confirmed reviews ALL

The room was good. At check-in, they told me that the breakfast is included. At checkout they charged me extra for the breakfast. I have told them that I need a receipt with my correct business address on it in order to do my travel expenses. They sent me a receipt with a receipt with the complete wrong company name and address.

Mrs. Daphnée B.

Customer review rating 4.0/5

Daphnée B. Couples - 20/11/2019 Confirmed reviews ALL

The staff helpful and kind. I felt welcome and all questions were answered and whatever the need is they take care of it instantly.

Hello, We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Pascal REINAUD - Guest Experience Manager

Room nice, service at the desk lackluster

Customer review rating 4.0/5

Cj Couples - 17/11/2019 Confirmed reviews ALL

Check-in and check-out could both have been a bit easier, the room was clean, however shortly after arriving housekeeping did come in. Check-out was a bit confusing, not sure whether we had to wait to check-out or could use the express check-out. Check-in wasn't the easiest due to the receptionist only speaking a little English made it a little harder. Also, the receptionist wanted to help someone else at the same time was a little annoying. I am personally not a fan of people cutting lines.

Hello, Thank you for taking the time to tell us about your experience in our hotel. I am sorry that your experience did not meet your expectations. A smooth check-in and check-out are importants and it seems that we failed to deliver ; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pascal REINAUD - Guest Experience Manager

Satisfied

Customer review rating 4.0/5

Ben Business - 12/11/2019 Confirmed reviews ALL

Clean, soft and a good balance for the room price. I wasn't expected too much and it was quite nice.

Hello, We very much appreciate your comments regarding your stay at the ibis Paris Porte d'Italie. Sincerely, Pascal REINAUD - Guest Experience Manager

Convenient location for our stay

Customer review rating 4.0/5

Anonymous Couples - 10/11/2019 Confirmed reviews ALL

Good location, excellent breakfast. Room could do with improvements. Late check out was a waste of money

Perfect stay, no issues

Customer review rating 4.0/5

Jordan S. Couples - 06/11/2019 Confirmed reviews ALL

friendly and helpful staff, very clean rooms, good service, good english speaking staff average area but overall great stay

ras

Customer review rating 4.0/5

Marc Business - 30/10/2019 Confirmed reviews ALL

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Service was really good.

Customer review rating 4.0/5

Anonymous Business - 25/10/2019 Confirmed reviews ALL

The room is small and basic, but the service was outstanding.

easy-going stay without issues

Customer review rating 4.0/5

Anonymous Business - 23/10/2019 Confirmed reviews ALL

check in and out was easy and personell was nice. The room was basic but comfortable. Good options for electricity plugs.

Nice

Customer review rating 4.0/5

Hari Families - 15/10/2019 Confirmed reviews ALL

Good Hotel Courteous staff Competitive price Near to Metro

Hello, We very much appreciate your comments regarding your stay at the ibis Paris Porte d'Italie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pascal REINAUD - Guest Experience Manager
Customer review rating 4.0/5

Anonymous Friends - 01/10/2019 Confirmed reviews ALL

The AC was not working properly. The staff did change our room, but not after being questioned as if we were lying. Once they noticed it was not working they accommodated us into a different room. Some of the other staff were very nice but not all.

Hello, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Pascal REINAUD - Guest Experience Manager

Thanks

Customer review rating 4.0/5

Oleksandr Couples - 30/09/2019 Confirmed reviews ALL

Many thanks

Hello, We very much appreciate your comments regarding your stay at the ibis Paris Porte d'Italie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pascal REINAUD - Guest Experience Manager

Close to convention center

Customer review rating 4.0/5

Brian O. Business - 29/09/2019 Confirmed reviews ALL

Location is very good since we went there for expo. But the front desk service could be much more friendly. The breakfast not so many variety choices.

Hello, At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please allow me to express my sincerest apologies about the front desk staff. Your comment has been forwarded to our Room Division Manager. We will take the appropriate measures to address the problem and prevent future occurrence. Hospitality is the key value of our company, and it is our hope that you will give us the opportunity to better serve you in the near future. Pascal REINAUD - Guest Experience Manager

Lack of knowing what is going

Customer review rating 4.0/5

Dave H. Business - 28/09/2019 Confirmed reviews ALL

I have stayed many times at this hotel and this time everything simply did not seem to work. My room was pre-paid as confirmed at check-in but when I checked out I was told too pay for the room. He then corrected his mistake but still charged my credit card for the room so I have paid twice!!!!! We are trying to resolve the issue but it left me with a very bad feeling towards your hotel. Not worth the hassle....

Hello, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Please allow me to express our sincerest apologies. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Pascal REINAUD - Guest Experience Manager

Always a good experience at this IBIS

Customer review rating 4.0/5

Anna Solo - 18/09/2019 Confirmed reviews ALL

Check in was easy and efficient. Staff are always always pleasant. I love that I can leave my luggage on the day I check out of the hotel, and pick it up later, after a day of exploring Paris. IBIS Porte d'italie makes everything easy. My room was nice and clean, the bed and pillows were comfortable.

Hello, We very much appreciate your comments regarding your stay at the ibis Paris Porte d'Italie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pascal REINAUD - Guest Experience Manager

Always good

TripAdvisor rating 3.5/5

JonathanKingOfHits Solo travel - 15/09/2019 TripAdvisor review

Great staff; very comfortable; good food - my only criticism this time was that the WiFi tended to break down. Otherwise reliably honest and comfy. Great parking facilities; visit the cemetery nearby - where the Le Pen grandmother is buried.

Customer review rating 4.0/5

Anonymous Business - 13/09/2019 Confirmed reviews ALL

I was astonished at the poor level of customer service. This was the only place in Paris where i experienced the infamous Parisian attitude. There was little helpfulness from the front desk and we were told that the food and coffee had run out at breakfast when visitors had paid for breakfast and we could see food available in the group side of the dining room.

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