ibis Paris Porte d'Italie 3 stars

Customer review rating (ALL Rating) 4.0/5 882 reviews

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ibis Paris Porte d'Italie - Image 1
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13, rue du Val de Marne, 94250 GENTILLY, France

Description

Hotel extras

  • Sweet Bed by ibis Styles quality bedding

  • 8 meeting facilities and seminar rooms

  • ibis Kitchen restaurant on site

  • Delicious breakfast served in our restaurant from 6:30 am

  • Stade Charléty 5 minutes away, direct access to airports

Our accommodation(s)

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Room 1

Hotel location

ibis Paris Porte d'Italie

13, rue du Val de Marne
94250 GENTILLY
France

GPS:48.81763, 2.351237

Telephone

Access and transport

Hotel services

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On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN RESTAURANT

Come enjoy our set menu and friendly ambiance. Our daily menu is available Monday through Thursday evening. Don't miss our grill of the day!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  882 reviews

Customer review rating 3.5/5

Florian C. Families - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback 😊 We are sorry to hear that the room felt a bit warm on your arrival at 4pm and that the air conditioning seemed to struggle at that time. We understand that this can be uncomfortable, especially after a journey. Regarding the air conditioning, we would like to clarify that our system was operating during your stay. However, due to exceptionally high outdoor temperatures, it can sometimes take time for the room temperature to fully adjust, particularly in the early afternoon. We are glad to hear that it was more comfortable during the night. Thank you again for your comments, and we hope to have the pleasure of welcoming you back in better conditions soon, Have a great day, Aurore

Customer review rating 4.5/5

Fiona M. Families - Confirmed reviews ALL

Dear Guest, Thank you so much for your wonderful feedback 😊 We are delighted to hear that you enjoyed your stay, especially the comfort of your room and the easy-access shower. It’s also fantastic to know that you appreciated the buffet selection and quality of the food. We’re especially pleased that our morning croissants stood out as the best you’ve ever tasted — that is a compliment our kitchen team will be very proud to hear! We truly appreciate your kind words and hope to have the pleasure of welcoming you back very soon. Have a lovely day, Aurore

Customer review rating 4.0/5

Iulian I. Business - Confirmed reviews ALL

Dear Guest, Thank you for your feedback 😊 We are pleased to hear that you found the hotel clean, enjoyed the breakfast, and had a positive overall experience during your stay. We understand your comments regarding the room rates and appreciate your perspective. Prices can vary depending on the season, demand, and events taking place in Paris, but we always strive to offer the best possible balance between comfort, service, and value. Thank you for highlighting the cleanliness of the hotel, which is an area we place great importance on. We hope to have the pleasure of welcoming you again on a future visit to Paris! Have a wonderful day, Aurore

Customer review rating 3.0/5

Carlos G. Business - Confirmed reviews ALL

Dear Guest, Thank you for sharing your experience. We are pleased to hear that you had a good experience overall. However, we are sorry that the room temperature affected your comfort and made it difficult for you to sleep during your stay. We would like to clarify that our air conditioning system was operating during this period. However, due to the exceptionally high outdoor temperatures, it was unfortunately difficult for the building to cool the rooms to a lower temperature. We understand that this situation may have been uncomfortable and regret the inconvenience caused. Thank you for your feedback, as it helps us continue to improve our guest's experience. Have a great day, Aurore

Customer review rating 1.0/5

Jens V. Business - Confirmed reviews ALL

Dear Guest, Thank you for your feedback. We are sorry that the room temperature affected the quality of your sleep. Please note that our air conditioning system is functioning properly; however, due to the exceptionally high outdoor temperatures during your stay, it was unfortunately difficult for the building to cool the rooms to a lower temperature. We understand that opening the windows was not an ideal solution because of the outside noise. Thank you again for your understanding and for sharing your experience with us. Have a great day, Aurore

Other web-users rate our hotel

  • 414 reviews 6/10 Location
  • 831 reviews 4.8/10 Room
  • 873 reviews 8.6/10 Service
  • 11 reviews 6.5/10 WiFi
  • 495 reviews 3.4/10 Comfort
  • 377 reviews 8.6/10 Breakfast
  • 305 reviews 6.2/10 Cleanliness
  • 101 reviews 4/10 Amenities

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