ibis Paris Tolbiac 13th Hotel 3 stars

Small room with no cafe maker, no refrigerator

I found my last stay in Ibis tolbiac rather disappointing service wise. - The hotel staff was not helpful in advising how to deal with public transportation strike in Paris during our stay -> fed us misinformation - hotel rooms were not ready for check in AFTER scheduled check in time - If hotel staff had warned us of the strike we would have gone into Paris and not go for lunch to come back an hour later for check in - what is use of online check in if all admin stuff have to be dealt with anyway during check in?

Nice personnel ,friendly and accommodating. Clean rooms and very good breakfast. location fantastic to move around Paris

Hotel is cool, I feel safe when arriving, people are smilee and room as usual in an Ibis, but clean.

We had all we needed.

We enjoyed the neighborhood area, the nice and tasty breakfast and the service from the team. Merci!

we loved our stay we definitely will return

the firedrill in the early morning was not the best experience - but we understand

This is my fifth year staying at this hotel for an annual conference I attend in the Montparnasse area of Paris. I have always found the hotel clean and tidy making for a very pleasant and comfortable stay. The staff are always friendly and attentive providing a good level of customer service. The rooms are not lavish but functional. The beds are great and I have always slept well! The location has been good for me, not only in terms of the conference venue but also for getting around Paris. A short walk (approx 10mins) and reach Corvisart Metro on line 6. Here you can get out to the Eiffel Tower with ease. Travelling to Paris on the Eurostar and you can catch Metro line 5 from Paris Gare du Nord round to Place d'Italie and then a short walk (10mins) to the hotel. If you're looking for an affordable and clean hotel to stay whilst in Paris I would highly recommend ibis Paris Italie Tolbiac 13ème.

The hotel service and staff are perfect. But the size of the room is too small with the price too high.

The room was the normal size for Paris. Air conditioning was good. We had to leave our original room after 2 nights because one of was being bitten by an insect. The second room was less good, with the a/c struggling to keep the room cool.

I enjoyed ma stay. Very friendly and helpful staff. Quiet hotel. However, I wish I had been given a bigger room. I hardly could move around in my room as it was very small. There was no space to store my luggage. I also wish the price had been cheaper. for such a small room.

Staff is nice, service is good but inconsistent. The room needs to be maintained and refreshed to avoid annoying and persistent smell

I must admit the bed was really great, the breakfast was great, plenty of choice even if the quality of some product was under average (eggs). We appreciated the style of the room and the location of the hotel. I would also note the very good phonic isolation from both other rooms and the street. The night receptionist is to be noted for his kind and warm welcoming. A coffee/tea set in the room would have been a great plus. We experienced unpleasant issues : We were unable to open fully our luggage in the room, nor to roll it to the desk. we had to move the luggage over the bed, remove the chair and finally open the luggage. We had 2 luggages (standard checked luggage), for 12 days in this hotel. Because of my height (184cm) I was not able to use the toilet inside the room. the gap between the toilet seat and the wall is less then 30 cm which doesn't allow someone tall to sit. A Wall lamp was malfunctioning. The problems remains after notifying the staff. The heater was not working, I must admit that I didn't have the faith to ask for it. The overall experience was disappointing from what I expected.

Excellent breakfast