Sofitel Luxembourg Le Grand Ducal 5 stars

Customer review rating (ALL Rating) 4.7/5 1,472 reviews

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GPS 35 rue du Laboratoire, L 1911 LUXEMBOURG, POSTALE 40 boulevard d Avranches, 1160 LUXEMBOURG, Luxembourg

Description

Hotel extras

  • Exceptional view of the old town of Luxembourg

  • Top floor world cuisine Restaurant and innovative cocktail Bar

  • Prime location in the city center

  • Indoor parking possibilities

  • Tailor offer for your meetings and events

Our accommodation(s)

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Hotel location

Sofitel Luxembourg Le Grand Ducal

GPS 35 rue du Laboratoire, L 1911 LUXEMBOURG, POSTALE 40 boulevard d Avranches
1160 LUXEMBOURG
Luxembourg

GPS:49.606109, 6.137766

Telephone
Fax +352 26 48 02 23

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MU LUXEMBOURG

Located on the top floor of Sofitel Luxembourg Le Grand Ducal, Mu Luxembourg restaurant will seduce you with its unique view over Luxembourg and with its concept associating assorted small plates, exceptional beef and exclusive chocolate creations.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,472 reviews

TripAdvisor Rating  4.5/5  2,107 reviews

Certificate of excellence 2024

Very nice stay, excited to return

Customer review rating 4.5/5

Patrick Couples - Confirmed reviews ALL

Dear Mr N., Thank you for your kind words regarding your recent stay. We are delighted that you enjoyed our hospitality and look forward to welcoming you back for another wonderful experience. Best regards, Fernando López Lens General Manager

Exceptional Customer Service

TripAdvisor rating 5.0/5

hb4o TripAdvisor review

Dear hb4o, We are truly grateful for your heartfelt feedback following your recent stay with us at the Sofitel Le Grand Ducal. It brings us immense joy to know that you had such a fantastic experience with us, and that you enjoyed the many amenities and comforts our hotel offers, as well as the exceptional service provided by our team. We also greatly appreciate your understanding regarding the minor inconveniences you encountered with the fitness center and certain TV channels. It is truly rewarding to hear that our front desk team was able to resolve these matters promptly and to your satisfaction. Your recognition of their dedication to providing exceptional customer service is truly valued. Your words motivate us to continually strive for excellence and ensure that every guest’s experience is nothing short of extraordinary. We would be honored to welcome you back to Luxembourg and to provide you with another stay that is just as memorable, if not more so. Thank you once again for your kind comments and for choosing Sofitel Le Grand Ducal. We eagerly look forward to the pleasure of welcoming you back in the future. Best regards, Fernando López Lens General Manager

Great Stay as isual

Customer review rating 5.0/5

David H. Couples - Confirmed reviews ALL

Dear Mrs and Mr H., Thank you for taking the time to share your wonderful feedback regarding your 25th stay with us. We are delighted to hear that you have consistently enjoyed your visits since 2011 and that our team has made a lasting impression on you. It is particularly gratifying to know that Judith, Jessica, Kevin, Maddie, Remi, and Ximena have contributed positively to your experiences at Sofitel Luxembourg Le Grand Ducal. We will certainly share your kind words with them, as it is our dedicated staff that makes all the difference. We look forward to welcoming you back for many more memorable stays in the future. Best regards, Fernando López Lens General Manager

Missed the mark

Customer review rating 2.0/5

Mb Business - Confirmed reviews ALL

Dear Mr B., Thank you for your feedback regarding your recent stay. We sincerely regret that the renovations did not meet your expectations of our 5-star standards. Your comments are valuable as we continually strive for excellence in our services and facilities. We hope to have the occasion to welcome you back soon at Sofitel Le Grand Ducal. Best regards, Fernando López Lens General Manager

Perfect !

Customer review rating 5.0/5

Sammy C. Business - Confirmed reviews ALL

Dear Mr Sammy C., Thank you so much for your kind words regarding your recent experience at the Sofitel Le Grand Ducal. It is always a pleasure to welcome returning guests to our property, and we deeply appreciate your continued trust in our services. We look forward to hosting you again in Luxembourg and ensuring that your future visits are equally memorable. Kind regards, Fernando López Lens General Manager

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Other web-users rate our hotel

  • 411 reviews 9.3/10 Location
  • 795 reviews 8.6/10 Room
  • 802 reviews 9.5/10 Service
  • 32 reviews 2.4/10 WiFi
  • 298 reviews 8.8/10 Breakfast
  • 265 reviews 8.2/10 Food
  • 166 reviews 9.1/10 Bar
  • 147 reviews 9.1/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.