Mercure Paris Place d'Italie Hotel

Mercure Paris Place d'Italie Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 765 reviews

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Hotel extras

  • A quality service and a team that takes care of your well-being.

  • Good-size bedrooms in a chic, designer hotel.

  • Privilege rooms, some with views of the Eiffel Tower.

  • A meeting room and small lounge for getting together.

  • The main train stations and tourist sites are easy to reach.

Hotel location

Mercure Paris Place d'Italie Hotel

25 boulevard Auguste Blanqui
75013 PARIS
France

GPS:48.830305, 2.352828

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

BAR TENDANCE

Come and share a special drink with colleagues, friends or family and relax in our small lounge for some chilled-out social time.

Our accommodation(s)

Choose from the Standard category, with spacious rooms with an elegant and refined decor, or the Privilege category, with views of the Eiffel Tower and the Pantheon, where you can enjoy a wide range of services.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  765 reviews

TripAdvisor Rating  4.0/5  357 reviews

Dirty bedsheet, unsupportive reception

Customer review rating 2.0/5

Edward Couples - Confirmed reviews ALL

Had to sleep in dirty bedsheets https://photos.app.goo.gl/KxDSdD7fuDJ1f4Wb6 What is it? Feaces? HIV-infected blood? Will I get AIDS?

Dear Edward, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mariette

Wonderful Staff

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

All the staff where friendly helpful and knowledgeable. The hotel needs a repaint and small things fixed

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

The location was excellent The AC at the hotel and in the room did not work properly.

Very well

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Fantastic good roomcleaning and very serviceminded reception

Dear STEIN , We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Place d'Italie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mariette

Well located but need to be seriously refreshed

Customer review rating 2.0/5

Manuel A. Families - Confirmed reviews ALL

Could clearly be better. Staff is nice and efficient, but the rooms and corridors are sad, poorly decorated (nothing to see with the fashion image shown on the website), not very functional (no electric plug available next to the bed, no door on the shower). There was also an odd smell in the corridors. Having stayed in various Mercure hotels, I was used to stylish hotels with this brand and this was by far my worst experience. Quite disappointed given that I booked 3 rooms for 5 nights...

Dear Manuel Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Be sure that we notice all your observations and we will do our best to give you a better hotel experience in your next stay in our hotel. Sincerely, Mariette

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Other web-users rate our hotel

  • 272 reviews 9.3/10 Location
  • 421 reviews 6.5/10 Room
  • 454 reviews 9.5/10 Service
  • 156 reviews 6.6/10 Breakfast
  • 137 reviews 7/10 Cleanliness
  • 74 reviews 3.5/10 Amenities
  • 43 reviews 4.4/10 Food

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