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Mercure Paris Place d'Italie Hotel 4 stars

Customer review rating 4.4/5 2,116 reviews

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Room 1

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Mercure Paris Place d'Italie Hotel
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+ 18 Services

Hotel extras

  • A quality service and a team that takes care of your well-being.

  • Good-size bedrooms in a chic, designer hotel.

  • Privilege rooms, some with views of the Eiffel Tower.

  • A meeting room and small lounge for getting together.

  • The main train stations and tourist sites are easy to reach.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttlePaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Gift shop/newspaper shop
Catering
  • BreakfastPaying
  • 1 Bar(s)
  • Room service
Business services
  • 1 Meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Mercure Paris Place d'Italie Hotel

25 boulevard Auguste Blanqui
75013 paris
france

Tel: +33145808223

Fax: (+33)1/45814584

Check-in from 14h00

Check out up to 12h00

  • GARE DE LYON-LAPLACE :  57 PLACE D'ITALIE

  • GARE DU NORD-KREMLIN BICETRE :  47 PLACE D'ITALIE

  • GARE ST LAZARE-PORTE D'IVRY :  83 PLACE D'ITALIE

  • CORVISART :  6 CORVISART

  • PLACE D'ITALIE :  5, 6 ou 7 PLACE D'ITALIE

  • AEROPORT CDG-AEROPORT ORLY :  RER B DENFERT

  • MARNE LA VALLEE-POISSY :  RER A GARE DE LYON

  • MASSY ARGENTEUIL :  RER C GARE AUSTERLITZ

  • By plane

    PARIS ORLY At 15km / 9.38 miles - Shuttle paying

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 30km / 18.64 miles - Shuttle paying

  • By car

    AUTOROUTE A1-A3 At 10km / 6.25 miles

  • By car

    AUTOROUTE A4 At 3km / 1.88 miles

  • By car

    AUTOROUTE A6 At 2km / 1.24 miles

  • By train

    PARIS AUSTERLITZ At 1km / 0.62 miles

  • By train

    PARIS BERCY At 1km / 0.62 miles

  • By train

    PARIS LYON At 3km / 1.86 miles

  • By train

    PARIS MONTPARNASSE 1 ET 2 At 2km / 1.24 miles

GPS :48.830305, 2.352828

Our accommodation(s)

Choose from the Standard category, with spacious rooms with an elegant and refined decor, or the Privilege category, with views of the Eiffel Tower and the Pantheon, where you can enjoy a wide range of services.

Classic Room with 1 single bed

  • Max. number of persons: 1
  • Area: From 17 / 183 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room - 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room with twin beds

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 22 / 237 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room with 3 single beds

  • Max. number of persons: 3
  • Area: From 23 / 248 sq ft
  • Views: Courtyard View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Room with a double bed and view of Paris

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Views: Panorama view, City View *
  • Most of the accommodation: Corner Room *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Views: Courtyard View *
  • Most of the accommodation: TERRACE *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)
Rooms

Our restaurants and bars

BAR TENDANCE

Non contractual photo

Come and share a special drink with colleagues, friends or family and relax in our small lounge for some chilled-out social time.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 60

  • Maximum capacity: 25 people

Find out more

Our guest reviews for
Mercure Paris Place d'Italie Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

2,116 reviews

tripadvisor

TripAdvisor Rating 4.0/5

330 reviews

No common facilities, lobby etc

Customer review rating 3.0/5

Xavier Business - 20/12/2020 Confirmed reviews ALL

Overpriced, overqualified 4*, but in turn friendly staff and room service, good mattress.

Dear Guest, Thank you for taking the time to share your feedback. As explained when you checked in, during your stay, our country was in "confinement" due to the Corona crisis : that is the reason it was not possible to welcome you in our lobby or to serve your breakfast in our breakfast room. We tried to do our utmost in setting up a table and a confortable chair in your room as request and in serving your breakfast in your room. Sorry to have disappointed you...... Perhaps you will you give us another chance to satisfy you? We hope so ! Best regards Sylvie Gonin Manager Sincerely,

Problems with fire alarm, wait until it’s fixed.

Customer review rating 2.5/5

Arne Couples - 04/03/2020 Confirmed reviews ALL

The hotel is nicely located but has problems with the fire alarms going off by warm showers, there is no ventilation in the bathrooms. In the four night stay we had one fire alarm at midnight and one at 6:15 am. I would not go here again for a next visit unless it’s corrected.

Super

Customer review rating 5.0/5

Bartoss Couples - 17/02/2020 Confirmed reviews ALL

Super

Dear BARTOSZ W., We very much appreciate your comments regarding your stay in our hotel. It is always a pleasure to receive positive feedback. We are happy to read that our hotel met your expectations. We would be very grateful if you share on Tripadvisor your customer experience in our hotel on the following link : https://bit.ly/2lrs8gL We hope to see you soon, in Mercure Paris Place d'Italie. Best regards, Alison BENOIT

convenient

Customer review rating 4.0/5

Anonymous Couples - 05/02/2020 Confirmed reviews ALL

convenient position and good sevice price ratio

Dear FILIPPO S., Thank you for taking the time to answer our questionnaire; I am thrilled to read that you enjoyed your stay with us. I will share your comments with all the team here. We hope to see you again soon. Best regards, Alison BENOIT

Good stay

Customer review rating 4.5/5

Minh T. H. Friends - 27/01/2020 Confirmed reviews ALL

very well located in the center of 13th ward of Paris, warm welcome and services

Dear MINH-TUAN H., We very much appreciate your comments regarding your stay in our hotel. It is always a pleasure to receive positive feedback. We are happy to read that our hotel met your expectations. We would be very grateful if you share on Tripadvisor your customer experience in our hotel on the following link : https://bit.ly/2lrs8gL We hope to see you soon, in Mercure Paris Place d'Italie. Best regards, Alison BENOIT

Magnifique!!!

Customer review rating 5.0/5

Flavio &. R. Couples - 12/01/2020 Confirmed reviews ALL

Thank you very much!! Was a wonderful stay and fantastic hospitality. Flavio & Rosângela

Dear FLAVIO P., Thank you for taking the time to answer our questionnaire; I am thrilled to read that you enjoyed your stay with us. I will share your comments with all the team here. We would be very grateful if you share on Tripadvisor your customer experience in our hotel on the following link : https://bit.ly/2lrs8gL We hope to see you again soon. Best regards, Alison BENOIT

breakfast was good only one day, bad the other day

Customer review rating 3.5/5

Marie J. Families - 05/01/2020 Confirmed reviews ALL

bedroom were nice and clean but the foot of the extra bed was a bit broken so less comfortable. the breakfast of the first day was not well serve and the dish was not clean! the second was better

Dear Mrs j., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Place d'Italie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Concerning the issues during your stay, please accept my apologies and be assured that I'll do the necessary to prevent this future occurrences. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Lidia LUPELLI Deputy manager

well located, modern decoration and confortable

Customer review rating 4.5/5

Antonio Couples - 20/12/2019 Confirmed reviews ALL

Hotel well located close to Place d'Italie. Newly renovated. The room was small, but nice and they offer us to face the boulevard (more lively) or to the back side (more quiet). Bed quite confortable and modern decoration. I would like to mention personally Ayaka, who was especially kind when we arrived late to the Hotel, without having had dinner due to a problem outside. She helped us offering something to eat and drink even it was really late.

Dear ANTONIO G., We very much appreciate your comments regarding your stay in our hotel. It is always a pleasure to receive positive feedback. We are happy to read that our hotel met your expectations. We would be very grateful if you share on Tripadvisor your customer experience in our hotel on the following link : https://bit.ly/2lrs8gL We hope to see you soon, in Mercure Paris Place d'Italie. Best regards, Alison BENOIT

Very satisfying stay

Customer review rating 4.5/5

Fred C. Solo - 26/11/2019 Confirmed reviews ALL

A great stay in Paris, nice location, was upgraded to a Privilege room on the last floor. Everything was perfect, lovely staff, great breakfast, ideal location near Place d'Italie, metro station and shopping mall. Would not hesitate to go back.

Dear FREDERIC C., Thank you for taking the time to share your experience at the Mercure Paris Place d'Italie. It's always rewarding to read that you've enjoyed your stay with us and that we have been up to your expectations! Indeed, our location is great for visiting Paris as we are close to everywhere by Metro (direct line to Eiffel Tower, Le Louvre, Bastille...) and also situated in an authentic and lively area. We would be very grateful if you share on Tripadvisor your customer experience in our hotel on the following link : https://bit.ly/2lrs8gL We're looking forward to welcoming you for your next stay! Best regards, Alison BENOIT

Hood

Customer review rating 4.0/5

Anonymous Couples - 24/10/2019 Confirmed reviews ALL

Nice hotel good location

Dear MARTYN DANIEL B., We very much appreciate your comments regarding your stay in our hotel. It is always a pleasure to receive positive feedback. We are happy to read that our hotel met your expectations. We would be very grateful if you share on Tripadvisor your customer experience in our hotel on the following link : https://bit.ly/2lrs8gL We hope to see you soon, in Mercure Paris Place d'Italie. Best regards, Alison BENOIT

Stay spoiled by an administrative error

Customer review rating 4.0/5

David R. R. Business - 23/10/2019 Confirmed reviews ALL

I stayed one night and I booked on the Accor website as a Accor Club memeber. The booking was prepaid as it was at a rate that was only available if pre-paid. On checking out I was told that they had not received confirmation that I had paid. I showed my booking confirmation and pointed out that if I hadn't made a valid pre-payment the booking would not have been confirmed. However, I was asked to open my banking app to show that I had made the payment and the Receptionist took a mobile photo of the screen of my phone. I found all this frustrating and unnecessary, especially as I have been an Accor Club member for many years and this has never happened before. I am awaiting a response from Accor/Mercure.

Dear DAVID R., We very much appreciate your comments regarding your stay in our hotel. It is always a pleasure to receive positive feedback. We are sorry for the problem with the payment but I happy that now it 's fine. We hope to see you soon, in Mercure Paris Place d'Italie. Best regards, Alison BENOIT

Courteous staff and Clean spacious rooms in a convenient location made for an enjoyable work stay away from home.

Customer review rating 4.5/5

Dan Business - 23/10/2019 Confirmed reviews ALL

The staff was polite and courteous answering my needs to make my stay away from home easy. A clean spacious room with easy access to all of Paris was wonderful. Nicely done MERCURE.

Dear guest Thank you for your feedback We're delighted to hear that you've enjoyed your stay with us! All the staff are working hard to try and provide a good quality of service and your recognition is our greatest reward. I'm really happy also to read that you've enjoyed our typical parisian district, lively and full of nice restaurant that the locals enjoy, beside we're next to Place d'Italie subway station which its 3 Metro lines that take you everywhere in Paris within 15-20 minutes... We would be very grateful if you share on Tripadvisor your customer experience in our hotel on the following link : https://bit.ly/2lrs8gL I do look forward to welcome you back in the Mercure Paris Place d'Italie. Best regards, Alison BENOIT

Stay marred by administrative error

TripAdvisor rating 4.0/5

Silvasan Business - 23/10/2019 TripAdvisor review

I stayed one night and I booked on the Accor website as a Accor Club memeber. The booking was prepaid as it was at a rate that was only available if pre-paid. On checking out I was told that they had not received confirmation that I had paid. I showed my booking confirmation and pointed out that if I hadn't made a valid pre-payment the booking would not have been confirmed. However, I was asked to open my banking app to show that I had made the payment and the Receptionist took a mobile photo of the screen of my phone. I found all this frustrating and unnecessary, especially as I have been an Accor Club member for many years and this has never happened before. I am awaiting a response from Accor/Mercure.

Dear Silvasan, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Place d'Italie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Due to a technical problem with Accor internet payment plateform, we didn't receive the payment concerning your booking at time, even if you did it succesfully by your side. Unfortunately, our collegue at the reception couldn't know how to check this information and asked you to verify in your bank account first, to be sure to not have to ask you to pay twice. Your feedback is very important to us. It is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Lidia LUPELLI - Deputy manager

Good location

Customer review rating 4.0/5

Anonymous Couples - 20/10/2019 Confirmed reviews ALL

Good

Dear DAVE T., We very much appreciate your comments regarding your stay in our hotel. It is always a pleasure to receive positive feedback. We are happy to read that our hotel met your expectations. We are sorry for the cup of coffee , I hope my colleagues in reception give you news. We would be very grateful if you share on Tripadvisor your customer experience in our hotel on the following link : https://bit.ly/2lrs8gL We hope to see you soon, in Mercure Paris Place d'Italie. Best regards, Alison BENOIT

No Feel Welcome For Accor Member

TripAdvisor rating 3.0/5

ayaross Couples - 23/04/2019 TripAdvisor review

As a non-member guest, the breakfast should be improved comparing with other accor hotels in Europe. There a few choice for breakfast. As a platinum member of accor, nomarlly, we've the rights to ask for a late check-out. Actually, we asked for late check-out in the first time (in the day of check-in), the answer was "You should come back in the morning". The second time I came back for late check-out, The answer was "Late check-out at 5 PM costs at 60 Euro". Then I asked what about free of charge, the answer was 1.30 PM late check-out. Frankly, the accor hotels I've been stayed They were all no costs for late check-out. One more thing, we've got welcome drink voucher as member, then we redeemed it. The staff gave us one drink, even we're couple. Then, I asked for another, The staff told me everywhere in France giving only drink. Can anyone tell us? Is it true? We went to many countries, we've got 2 drinks everywhere!!! The staff face was really not welcome for us. One more thing, we've got welcome drink voucher as member, then we reedemed it. The staff gave us one drink, even we're couple. Then, I asked for another, The staff told me everywhere in France giving only one drink. Can anyone tell us? Is it true? We went to many countries, we've got 2 drinks everywhere!!! The staff face was really not welcome for us. On the other hand, the time we left, the staffs were really friendly 'n helpful. That's all about this hotel. Personally, I would say "No 2nd time to stay here"

Good hotel, good location, great room

TripAdvisor rating 4.0/5

Kaatj_e1977 Couples - 08/09/2017 TripAdvisor review

Stayed in the Privilige room with views of the city and Eiffel tower which I would really recommend (got a 30% discount though, normal rates are quite high). Hotel and room are very clean, breakfast was excellent (even at 9.50 am there was plenty of choice) and the bed was possibly the best we ever slept in at a hotel. Would stay here again!

Dear Guest, thank you very much for your beautiful review! We are really happy that you have appreciated your stay at the Mercure Paris Place d'Italie and our "Chambre Privilège" with the beautiful view on the Eiffel Tower that they have! We hope to welcome you very soon for your next stay in Paris. Kind regards, Anna BIDOLI Hotel Manager

Decent enough

TripAdvisor rating 4.0/5

Dinglejohn Couples - 02/09/2017 TripAdvisor review

Stayed here last weekend. Checked in online, so keycard was waiting for me. Privilege room small but clean. Same with bathroom. Great shower. Bed comfy, pillows just about ok. As a Accor gold member I was disappointed the welcome drink didn't extend to my wife. Stopped in countless hotels throughout the Accor group and this is the first time this has happened. Staff unhelpful when I bought this to there attention. The result being, instead of having a few drinks at the bar, we only had one in there all weekend and took our € elsewhere. Bar area itself very small and and not really welcoming. All in all a decent hotel.

Dear Guest, Thank you very much for your review about the Mercure Paris Place d'Italie. As a loyal member of Accorhotels, we were happy to upgrade you complimentary in one of our privilege room. We hope you enjoyed the confort and the facilities of this room. We are sorry about the welcome drink, the Accor policy says that we only give one welcome drink to the member of the card and not to the person who is coming with him. We only apply this policy and are surprised that some other Hotels do in different way. We hope to welcome you back for your next Paris trip Kind regards, Anna Bidoli Hotel Manager

a little disappointed at this 4 stars hotel

TripAdvisor rating 3.0/5

upperfarm Couples - 02/04/2017 TripAdvisor review

The location is excellent - very close to metro stops. The room is tiny, dark but clean. We were at the 2nd floor close to the stairs. We could hear people going ups and downs on the stairs, especially at night time. I think the hotel rated as 4 stars is a little misleading. It should be more like 3 stars or less.

Dear Guest, Thank you very much for sharing your experience with us. We are happy that you could appreciate the location of the Mercure Paris Place d'Italie: near to the metro station Place d'Italie, you can reach directly all the important highlights of Paris. The hotel has been classified 4 stars by the French Tourism Ministery and the size of the rooms meets the standards required for Paris. For your next stay, we suggest you to book a privilege room, which is bigger and brighter and, they are located on the top floor, you can also enjoy a mervellous view of Paris and the Eiffel Tower. We hope to welcome you very soon, Kind regards, Anna BIDOLI Hotel Manager

It's OK.

TripAdvisor rating 3.0/5

KukanaKid Business - 24/03/2017 TripAdvisor review

I initially booked 2 nights but was not really impressed with the quality of the room. Compared to other Mercure properties, I felt that this was a little bit dated and it was not my most favorite part of town. I had a coworker staying in near the Pantheon and decided to book my second night at their hotel.

Dear Guest, thank you very much for your review. We are sorry to read that you had shortened your stay at the Mercure Paris Place d'Italie, because you didn't appreciate the room. Our hôtels has been recently renoveted and we propose three room's styles. For your next stay, don't hesitate to ask for a contemporary room: we are sure that you will enjoy your stay! Hope to welcome you very soon, Kind regards, Anna BIDOLI Hotel Manager

Quick 1 Night in Paris

TripAdvisor rating 5.0/5

Deneen c Friends getaway - 08/12/2016 TripAdvisor review

The hotel was conveniently located. The check in was easy and room was clean and comfortable. The bathroom was clean. The beds were comfy. We awoke to a lovely farmer's market on Sunday morning outside the hotel. There were lots of different stalls selling cheese, produce, meats, bread, seafood, lots of neat things.

Dear Guest, What a pleasure to read your comment: thank you very much! We are really happy that you could appreciate our renovated rooms, our cosy beds and the cleaness of the hotel, and also the local market in front of us. We do our maximum to make our clients the most comfortable in their room and the location of our Hotel is a great source of hidden treasure ! We are looking forward to hosting you again, Best Regards, Anna BIDOLI Hotel Manager

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