Mercure Paris Place d'Italie Hotel 4 stars

I stayed one night and I booked on the Accor website as a Accor Club memeber. The booking was prepaid as it was at a rate that was only available if pre-paid. On checking out I was told that they had not received confirmation that I had paid. I showed my booking confirmation and pointed out that if I hadn't made a valid pre-payment the booking would not have been confirmed. However, I was asked to open my banking app to show that I had made the payment and the Receptionist took a mobile photo of the screen of my phone. I found all this frustrating and unnecessary, especially as I have been an Accor Club member for many years and this has never happened before. I am awaiting a response from Accor/Mercure.

The staff was polite and courteous answering my needs to make my stay away from home easy. A clean spacious room with easy access to all of Paris was wonderful. Nicely done MERCURE.

I stayed one night and I booked on the Accor website as a Accor Club memeber. The booking was prepaid as it was at a rate that was only available if pre-paid. On checking out I was told that they had not received confirmation that I had paid. I showed my booking confirmation and pointed out that if I hadn't made a valid pre-payment the booking would not have been confirmed. However, I was asked to open my banking app to show that I had made the payment and the Receptionist took a mobile photo of the screen of my phone. I found all this frustrating and unnecessary, especially as I have been an Accor Club member for many years and this has never happened before. I am awaiting a response from Accor/Mercure.

Good

Very good location, fair price, very good service and breakfast is nice too. The staff are all very friendly and helpful too. The room was clean and comfortable.

Good Internet, quiet hotel, nice to have separate room for clothes, safety box, coffee maker. Nice breakfast In the morning it took minutes before the water was warm enough for the shower. (water not rotating all time)

Introducing my husband to Paris, I had to stay in the room for 2 days while he went sightseeing. The hotel was as comfortable place to be! All the necessities were there including a great bathroom, small fridge, lovely open window and attentive staff. We liked the location and would stay there again.

However, the front desk ask me to pay 1 euro for testing credit card, they forgot to return the 1 euro to me.

Hotel Reception was helpful & efficient. Our room was spacious, quiet, comfy bed, sofa, tea-making, fridge.

Tres bel goten personnel tres agreable

We came and were welcome, friendly and service minded People Allover a Nice hotel

It would have been great to have an iron bright to us after we requested 2 different days out of the 6 days stays there. I wish there was a second door in the shower to prevent water from going on uber floor and the shower floors and tiles could have been cleaner (bleach probably would work) and I wish the water bottle that was offered on our first day was replenished on the other days.

Our second stay at this hotel for the Tour de France. We switched from another hotel to be in a nice quiet area of Paris. The hotel is small but relaxed and friendly with good, helpful staff. The room was very comfortable and breakfast, although a little tight fit in the busy room, was perfect. The girl overseeing breakfast was excellent and worked hard to accommodate everybody. We left the hotel very early on departure day and she prepared a few items for us to take with us! Thank you. I am a tour operator but booked the hotel direct with Accor, on line.

First impression was deflated when room was not ready until after 4:oo p.m. when your advertised check-in is from 12:00. Maid was still cleaning after we were given the key and entered the room, then had to wait downstairs with a complimentary drink. Our air-con in room 104 struggled in moderate outside temperatures, whilst the air-con in our friends' room was excellent. Staff were most helpful with directions and events etc. Bed was large and comfortable.

Hotel Mercure Paris Place d'Italie is one of Paris's little hidden treasures. The hotel is a very beautiful, trendy, arty, very well furnished with modern amenities including rain forest showers, large flat screen TVs, radio and blue tooth docking stations, very comfortable beds, complimentary mini bars, a safe in the room, top floor balcony overlooking rooftops for some of the rooms, a lift, 24/7 reception, room service, a restaurant and bar, very friendly professional staff who go above and beyond the call of duty to make sure guests have the best of stay and everything you need - if you ever have the pleasure of staying at this hotel please ask for Ayaka, she has great local knowledge and goes above and beyond to make sure your stay is spectacular - she's probably one of the best hotel receptionist ever (when asked about where to buy flowers she provided recommendations, found out about closing times, called the florists, recommended ways to get there. She also recommended local restaurants, shops, supermarkets and kept asking if we had everything needed to have a perfect stay. She also provided a personal thank you gift and note upon our departure). Hotel Mercure Paris Place d'Italie is perfectly located in a quiet peaceful area where many local Parisians reside, eat out and go out. This provides a taste of the true Paris life. Situated between two Metro stations within just three minutes walk to the hotel, Place D'Italie being one of them, you have access to the whole of Paris including trains stations, airports and tourist attractions. But before you take the Metro, walk around and explore the area near and around the hotel. You will discover local cafes serving freshly made baked delicatessen and freshly prepared food sold at local prices instead of tourist prices. The food is also much better as it is made for locals who keep coming back. Customers are valued, not just tourist numbers. Walk further and you will discover art around the district before venturing into the normal tourist attractions, some of which are within walking distance. You can check out at 5pm instead of 12pm for a fee if booked in advance. Hotel Mercure Paris Place d'Italie is by far one of the best hotel options in Paris, providing best value for money. Highly recommended for it's location, amenities, staff, service and price! ❤