Mercure Sao Paulo Ibirapuera Privilege 4 stars

Customer review rating (ALL Rating) 4.6/5 1,502 reviews

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Description

Hotel extras

  • HOTEL FOR FAMILIES! Rooms for up to two adults and one child.

  • No charge for children aged 12 and under.

  • Just 3 km from São Paulo Airport (Congonhas)!

  • Just 500 m from Moema subway.

  • 1.2 km from Ibirapuera Park.

Our accommodation(s)

Hotel location

Mercure Sao Paulo Ibirapuera Privilege

Avenida Macuco 579, Moema
04523001 SÃO PAULO
Brazil

GPS:-23.60433, -46.6654

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

VILLA CONTE

The VILA CONTE restaurant, which belongs to the Don Pepe Di Napoli chain, specializes in Mediterranean cuisine, combining varied ideas and tastes in a cozy environment. On Saturdays it serves feijoada, providing a meeting point for guests and the public.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,502 reviews

Customer review rating 4.5/5

Amanda C. C. D. S. Business - Confirmed reviews ALL

Well located, Comfortable stay, employees friendly

Dear Amanda, Thank you for your kind words regarding the location and comfort of your stay at Mercure Sao Paulo Ibirapuera Privilege. We appreciate your recognition of our friendly staff and hope to welcome you back soon for another pleasant experience. Best regards, Karina Veroneses Assistant Manager Mercure SP Ibirapuera Privilege

Customer review rating 2.0/5

Denise R. Solo - Confirmed reviews ALL

When I booked the room it was written it was located in high floor and when I arrived they said that only the room in the 1st floor was available. No chance to change. The shower was not good, I asked to fix it and they did. There was no shower grab bar, nor handheld shower . Room service for cleaning was bad and I asked several times to have it done. Breakfast was reasonable, but food was cold. Parking car was paid. Location was good and staff was gentle.

Dear Denise R., Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the inconvenience you experienced with the assignment of your room and the issues related to the shower facilities. Our goal is to provide a comfortable stay, and I regret that we did not meet your expectations on this occasion. I appreciate your comments about the cleanliness of the room and the quality of the breakfast, which I will ensure are shared with the responsible teams. We are pleased to know that you found our location favorable and our team courteous. Thank you once again for your insights, and we hope to have the opportunity to serve you better in the future. Karina Veroneses Assistant Manager Mercure SP Ibirapuera Privilege

Customer review rating 5.0/5

Larissa M. S. M. Families - Confirmed reviews ALL

EXCELENTE ATENCION

Larissa, Agradecemos sinceramente sus amables comentarios sobre la ubicación y la atención de nuestro equipo. Nos complace saber que tuvo una experiencia positiva con nosotros y esperamos poder darle la bienvenida nuevamente en el futuro. Atentamente, Karina Veroneses Sub-Gerente Mercure SP Ibirapuera Privilege

Customer review rating 4.0/5

Eduardo D. Business - Confirmed reviews ALL

Confortble option in Moema with a good restaurant 24/7 open.

Dear Mr. D., Thank you for your positive feedback regarding your stay with us at Mercure Sao Paulo Ibirapuera Privilege. We are pleased to hear you found our hotel a comfortable option and enjoyed our 24/7 restaurant service. We look forward to welcoming you back in the future. Karina Veroneses Sub-Manager Mercure SP Ibirapuera Privilege

Customer review rating 4.5/5

Jullia B. C. Business - Confirmed reviews ALL

Well located, great stay, all employees really nice

Dear Jullia, Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you enjoyed our location and the service provided by our team. We look forward to welcoming you back in the future. Karina Veroneses Sub-Manager Mercure SP Ibirapuera Privilege

Other web-users rate our hotel

  • 316 reviews 9.6/10 Location
  • 528 reviews 7.1/10 Room
  • 611 reviews 8.4/10 Service
  • 17 reviews 5.4/10 WiFi
  • 276 reviews 7.8/10 Breakfast
  • 209 reviews 7.4/10 Cleanliness
  • 171 reviews 7.8/10 Food
  • 106 reviews 6.6/10 Amenities

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