Mercure Sao Paulo Ibirapuera Privilege 4 stars

Customer review rating (ALL Rating) 4.6/5 1,476 reviews

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Description

Hotel extras

  • HOTEL FOR FAMILIES! Rooms for up to two adults and one child.

  • No charge for children aged 12 and under.

  • Just 3 km from São Paulo Airport (Congonhas)!

  • Just 500 m from Moema subway.

  • 1.2 km from Ibirapuera Park.

Our accommodation(s)

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Room 1

Hotel location

Mercure Sao Paulo Ibirapuera Privilege

Avenida Macuco 579, Moema
04523001 SÃO PAULO
Brazil

GPS:-23.60433, -46.6654

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

VILLA CONTE

The VILA CONTE restaurant, which belongs to the Don Pepe Di Napoli chain, specializes in Mediterranean cuisine, combining varied ideas and tastes in a cozy environment. On Saturdays it serves feijoada, providing a meeting point for guests and the public.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,476 reviews

Customer review rating 5.0/5

Regina M. Business - Confirmed reviews ALL

Dear Regina M., Thank you for your kind words regarding our location and comfort. We are delighted to hear that our staff made a positive impression during your stay. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Karina Veroneses Sub-Manager Mercure SP Ibirapuera Privilege

Customer review rating 0.5/5

Rubens R. M. Business - Confirmed reviews ALL

Dear Rubens, Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the inconveniences you encountered, including the issues with the phone, television remote, shower enclosure, and bedding quality. We strive to maintain high standards and I regret that we fell short during your visit. Your comments are invaluable as they help us to improve our services and ensure a better experience for future guests. Sincerely, Karina Veroneses Sub-Manager Mercure SP Ibirapuera Privilege

Customer review rating 4.5/5

Marcos V. M. Families - Confirmed reviews ALL

Marcos V., Agradecemos seu feedback. Apreciamos sua avaliação positiva e esperamos proporcionar uma experiência ainda mais satisfatória em suas futuras estadias. Atenciosamente, Karina Veroneses Subgerente Mercure SP Ibirapuera Privilege

Customer review rating 4.5/5

Amanda C. C. D. S. Business - Confirmed reviews ALL

Dear Amanda, Thank you for your kind words regarding the location and comfort of your stay at Mercure Sao Paulo Ibirapuera Privilege. We appreciate your recognition of our friendly staff and hope to welcome you back soon for another pleasant experience. Best regards, Karina Veroneses Assistant Manager Mercure SP Ibirapuera Privilege

Customer review rating 2.0/5

Denise R. Solo - Confirmed reviews ALL

Dear Denise R., Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the inconvenience you experienced with the assignment of your room and the issues related to the shower facilities. Our goal is to provide a comfortable stay, and I regret that we did not meet your expectations on this occasion. I appreciate your comments about the cleanliness of the room and the quality of the breakfast, which I will ensure are shared with the responsible teams. We are pleased to know that you found our location favorable and our team courteous. Thank you once again for your insights, and we hope to have the opportunity to serve you better in the future. Karina Veroneses Assistant Manager Mercure SP Ibirapuera Privilege

Other web-users rate our hotel

  • 303 reviews 9.4/10 Location
  • 528 reviews 7.2/10 Room
  • 600 reviews 8.5/10 Service
  • 15 reviews 2.4/10 WiFi
  • 259 reviews 7.7/10 Breakfast
  • 213 reviews 7/10 Cleanliness
  • 157 reviews 8.1/10 Food
  • 111 reviews 4.6/10 Value

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