Manly Pacific Hotel Sydney - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.4/5 2,947 reviews

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Description

Hotel extras

  • Manly and ocean-view rooms, many featuring private balconies

  • Rooftop pool with sweeping panoramic views of Sydney’s Northern Beaches

  • Modern fitness centre with free-weights, cardio and pilates classes

  • Ocean-view dining at Bistro Manly and Italian flavours at Cibaria Manly

  • Nine flexible event spaces with ocean-facing terrace

Our accommodation(s)

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Hotel location

Manly Pacific Hotel Sydney - MGallery Collection

55 North Steyne
2095 MANLY
Australia

GPS:-33.79575, 151.287353

Access and transport

Hotel services

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On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Bistro Manly

Bistro Manly, offers casual hotel dining and drinking experience which draws on an eclectic chic French coastal feel. With a playful interior and modern twist to local cuisine, our menu features the bistro classics and fresh seasonal produce.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  2,947 reviews

TripAdvisor Rating  4.1/5  88 reviews

Customer review rating 4.0/5

Colin J. A. Couples - Confirmed reviews ALL

Ticks all the boxes

Customer review rating 4.0/5

Jane M. Families - Confirmed reviews ALL

I have chosen to make a private review this time as there are a few points l would like to make. 1. We absolutely LOVE staying at Manly Pacific, it really is the BEST location and we will return. 2. Staff were wonderful allbeit obviously some new ones learning. 3.Room 622- EXCELLENT but.... a thought for the shower. The plastic splash guard at the base of the shower door should be removed and SCRUBBED or replaced. When you look closely it is revolting and sours the whole bathroom. 4. BISTRO MANLY - in the past we have frequented for either lunch or dinner every day. Breakfast service and coffee remains FANTASTIC Disappointing that service is reduced overall here. Booked Lunch for 12 people on Sunday 7th in a not very busy restaurant. No highchair initially at table even though ordered 6 months earlier when booking was placed. Blond haired gentleman assisting our table provided Poor attention to drink service, initial round attended and then we had to repeatedly call for service. Order taking - 2 main course orders missed, with delivery of those after the rest of the table had finished their main. The Seafood Hot Pot - thick, hearty chowder/fish soup is the assumption that is made. This was anything but, not 1 person ate more than 1/3 of their meal, it was extremely bland, visually unattractive and served with a slab of tepid, doughy brioche. Nothing French, delicious or appealing looking here. Slow cleanup post main course with staff just generally just chatting. Beautiful gesture of piece of cheesecake offered to celebrate the 80th Birthday, but no sweet menu offered for the remaining guests so as all would eat together. Specific request had been place that morning that we would like guests to select from the sweet menu rather than bring in a cake to the venue. This needed to be called for (2:30 pm), the lady who appeared to be in charge of the restaurant didn't check in at all with me unless she was called for. For a place of your calibe there was NO attention to detail/or leadership demonstrated, incredibly disappointing. 5. CIBARIA - great addition and having eaten at Ormeggio on numerous occasions l see the business sense behind the co-location. No doubt it is there to make money and cater to a broad range of the community but the ability to share conversation over dinner has been obliterated with the volume of the music.

Dear Jane, Thank you for taking the time to share your feedback regarding your recent stay at Manly Pacific Hotel Sydney. We are thrilled to hear that you love our location and plan to return. We appreciate your kind words about our staff, and we acknowledge your comments regarding their training. We will ensure that your feedback regarding the shower cleanliness in Room 622 is addressed with our housekeeping team, as maintaining high standards in our facilities is paramount. Regarding your experience at Bistro Manly, it is concerning to hear about the service issues during your lunch event. We strive to provide exceptional service, and we regret that these expectations were not met during your visit. Your comments regarding the meal quality and the attentiveness of our team have been noted, and we will review them with our food and beverage management team for improvement. Lastly, we appreciate your thoughts on Cibaria, and we will take your feedback on the music volume into consideration to enhance the dining experience. Thank you once again for your insights. We look forward to welcoming you back in the future. Best regards, Manly Pacific Hotel Sydney - MGallery Collection

Customer review rating 4.0/5

Annie J. Friends - Confirmed reviews ALL

I thoroughly enjoyed my stay except for the room beside me deciding at 4.00am to continue there party with loud music & voices, hence waking me & not being able to get back to sleep. A call to reception stopped the music but loud voices continued until 6.30 even waking my friends the floor above!

Dear Annie, Thank you for your feedback regarding your recent stay. We are delighted to hear that your overall experience met your expectations. However, we are truly sorry for the disturbance caused by noise from neighboring guests. We understand how crucial a peaceful environment is for our guests. Please know that we take such feedback seriously and will continue to monitor and address noise-related issues to enhance our guests' comfort. Warm regards, Manly Pacific Hotel Sydney - MGallery Collection

Customer review rating 5.0/5

Grant D. Families - Confirmed reviews ALL

Infinity residence is the most spectacular room I've ever stayed in and the staff couldn't have done more it was a great experience and I'll be returning

Dear Grant, Thank you for your wonderful feedback regarding your recent stay. We are thrilled to hear that our staff provided exceptional service and that you enjoyed the Infinity Residence. We look forward to welcoming you back for another remarkable experience. Best regards, Manly Pacific Hotel Sydney - MGallery Collection

Customer review rating 4.5/5

Stephen S. Couples - Confirmed reviews ALL

We stayed for our 20 years wedding anniversary and were made to feel very special.

Dear Stephen, Thank you very much for your wonderful review. We are delighted to hear that you found our service exceptional and our team so welcoming! It was truly a pleasure to be part of such a special occasion, and we are honoured that you chose to celebrate your 20-year wedding anniversary with us. Knowing that we were able to make you feel special during your stay means a great deal to our team. We hope to welcome you back again soon for another memorable stay. Warm regards, Callum Elks - Assistant Front Office Manager Manly Pacific – MGallery Collection

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Other web-users rate our hotel

  • 1,010 reviews 9.3/10 Location
  • 1,553 reviews 7.1/10 Room
  • 1,710 reviews 8.4/10 Service
  • 10 reviews 1.6/10 WiFi
  • 440 reviews 7.9/10 Food
  • 400 reviews 4.8/10 Cleanliness
  • 345 reviews 8.2/10 Breakfast
  • 281 reviews 4.8/10 Value

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