Manly Pacific Sydney 4 stars

Customer review rating (ALL Rating) 4.3/5 12,845 reviews

ALLSAFE approved hotel

Manly Pacific Sydney
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+ 23 Services

Hotel extras

  • Manly and ocean-view rooms, many with balcony

  • Rooftop pool with panoramic views

  • Modern fitness centre

  • Ocean-view dining, at Bistro Manly

  • 9 flexible event spaces, ocean-facing terrace

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Manly Pacific Sydney

55 North Steyne
2095 manly
australia

Fax: (+61)2/99777822

Check-in from 14h00

Check out up to 11h00

  • SYDNEY BUS:  L90 WARRINGAH MALL

  • By plane

    SYD KINGSFORD SMITH At 35km / 21.75 miles

  • By boat

    MANLY WHARF At 1km / 0.62 miles

GPS:-33.79575, 151.287353

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Bistro Manly

Bistro Manly, offers an all day casual hotel dining and drinking experience which draws on an eclectic chic French coastal feel. With a playful interior and modern twist to French cuisine, our menu features the bistro classics and fresh seasonal produce.

Our accommodation(s)

The spacious rooms at Manly Pacific become your own personal oasis. Most rooms feature a balcony, dedicated work space with a desk, Smart TV with Google staycast, air conditioning, Wi-Fi, minibar and coffee/tea facilities.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 512

  • Maximum capacity: 500 people

  • Maximum banquet capacity: 420 people

Find out more

Our guest reviews for
Manly Pacific Sydney

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

12,845 reviews

TripAdvisor Rating 4.0/5

2,469 reviews

Well located and the renovations are great

Customer review rating 3.5/5

Johan D. L. Friends - 12/01/2022 Confirmed reviews ALL

Experience was great but booking was not! When you click to book you actually land on anm independent site which means extra fees and no accor points. Very dissatisfying to say the least.

Great service and amenities on the Beach

Customer review rating 5.0/5

Jesse P. Families - 10/01/2022 Confirmed reviews ALL

Really enjoyed our stay at the Manly Pacific. Friendly staff, great rooms with views of Manly Beach and great onsite dining options.

Great weekend away!

Customer review rating 5.0/5

Jewsara N. Families - 09/01/2022 Confirmed reviews ALL

My family and I have stayed in Manly many times over the years but I must say every time we have stayed at the Pacific has been a great experience. From booking my reservation to checking out all the staff in Manly Pacific were amazing.

Great stay

Customer review rating 4.5/5

Sandra R. Families - 09/01/2022 Confirmed reviews ALL

Happy that the hotel is central to activities and beach.

Overpriced!

Customer review rating 3.5/5

Carpet H. Couples - 09/01/2022 Confirmed reviews ALL

We enjoyed staying at Manly overall - mostly due to the reason we were there which was a friends birthday party at a local hotel.

Great new look, excellent location and most enjoyable stay.

Customer review rating 4.5/5

Louie N. Families - 09/01/2022 Confirmed reviews ALL

We've stayed here a couple times now and this was our best stay yet! The Villas makes for a very comfortable long vacation. We'll definitely be back!

Much needed Re fresh of the hotel

TripAdvisor rating 4.0/5

ninpo2022 09/01/2022 TripAdvisor review

The hotel has had a much needed refresh although the bathrooms have just had new taps and power points Re done only .. has a more coastal vibe now and feels much fresher as we are regular guests at the hotel .. bar and restaurant closed due to covid however this did not bother us as there is huge selection within walking distance

Great room & view!

Customer review rating 5.0/5

Anonymous Couples - 08/01/2022 Confirmed reviews ALL

We loved our NYE evening at Pacific Manly. My husband and I were looking for a safe and special night together by the beach and this was perfect. Wonderful room. Beautiful view. Great poolside rooftop. Thank you so much

Wonderful experience

Customer review rating 5.0/5

Jane B. Families - 07/01/2022 Confirmed reviews ALL

From the minute I stepped inside the hotel I felt welcomed. All of the staff were amazing and friendly and extraordinarily helpful. The rooms were beautifully fitted out and clean.

Wonderful break

Customer review rating 4.5/5

Anonymous Families - 05/01/2022 Confirmed reviews ALL

A relaxing family holiday despite concerns about the rising COVID-19 risks.

Dear Kathryn P., We very much appreciate your comments regarding your stay at the Manly Pacific Sydney. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kel Davy Assistant Manager

well located

Customer review rating 4.0/5

James U. Friends - 04/01/2022 Confirmed reviews ALL

well located awesome acess to all facilitys beach cafes resturants

Dear James, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kel Davy Assistant Manager

Everything we could ask for

Customer review rating 5.0/5

Craig P. Couples - 04/01/2022 Confirmed reviews ALL

.

Dear Craig P., We very much appreciate your comments regarding your stay at the Manly Pacific Sydney. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another great stay with us. Kind Regards, Kel Davy Assistant Manager
Customer review rating 5.0/5

Anonymous Couples - 04/01/2022 Confirmed reviews ALL

Thank you for the wonderful holiday we have had at the Manly Pacific. The unit was magic, so close to the beach, the balcony was so large our whole family really enjoyed it as well when they visited us. Christmas was very special this year the location and so much to see in Manly. The bed was very comfortable, and the staff could not have done more to make our stay memorable. We hope to return next year. We loved the breakfast, so fresh and well thought out. A really good place to be. Because we needed Assistance it was always available. Thank you. Geoff and Gwenda B.

Dear Geoff and Gwenda B., We very much appreciate your comments regarding your stay at the Manly Pacific Sydney. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I will ensure to pass your kind words on to Tim, Clive and Sophie. Thank you for your kind feedback, and we hope to see you again soon for another fantastic stay with us. Sincerely, Kel Davy Assistant Manager

good view,, but that was it

Customer review rating 0.5/5

Anonymous Couples - 04/01/2022 Confirmed reviews ALL

stay at pacific hotel checking out 20/12/21 Patricia F. pb… Thankyou for your interest in my stay.. I am Patricia's daughter and I would like to let you know I was very disappointed in my 3 night stay at your hotel.It was something I would expect from a 2 or 3 star hotel, not the exhobently priced stay of a 5 star hotel at christmas time (the price averaging out around $1000 a night.) The first night we checked in we had a very average sleep in a very soft bed with body hollows. Neither of us slept very well and I woke to stand in puddles of water, from what I was later told was a result of a faulty air conditioner. I mopped up what I could with bath towels.We were advised we would be moved to a new room. We had to fill in some time until this could be arranged which was an obvious inconvenience to our holiday plans. Mid afternoon we were given another room on the floor below, We unpacked again and lay down to have a sleep as we were very tired from the lack of sleep the night before.( the bed was much more comfortable in this new room)Ten minutes into this rest, the air conditioner stopped working and the emergency lights came on .At first we thought this was a general hotel issue and after 20 minutes of it not being resolved we contacted the front desk and they sent someone up to investigate. This gentleman then said "there's no way you can stay in this room" He laughed at the fact that we had already been moved once. We then waited another period of time while another room was prepared. We packed up all our things again and were moved a few doors down to another room, unpacked again, and on taking off shoes to get into bed, found that the room had not been vacuumed and was covered in sand in the bathroom and the main room. Although not visible this, was felt under foot. As we were completely exhausted, and 2 hours later still hadn't had a rest, I phoned the front desk to let them know the room was dirty and needed vacuuming, explained to them we were having a long awaited nap and that we would be leaving at 5pm for a social gathering and would like the room to be clean by the time we got back around 10pm. As we drifted off to sleep we were then woken by a bash on the door by housekeeping, which we didn't answer and yelled at the housekeeper to" go away". As you can imagine by this time we were pretty frustrated and unable to sleep with our frustration and anger and went to our event exhausted.The floor had been vacuumed while we were out,and was better but still a little sandy, but I couldn't bear to complain again. Now you could explain the first 2 moves as building faults, from your new renovation and we were extremely unlucky to experience the inconvenience and lost holiday time to have to move twice, But there is no excuse for the third room having a dirty floor and being woken by housekeeping when given very succinct instructions for them to come after a certain time. This is really sub par service, for the accomodation price and star level. My mum paid for this accommodation, as accommodating 10 of us in her 3 bedroom unit for christmas was not achievable and very crowded, and she wanted us to stay close so we could all be together as much as possible.She was stressed and devastated at the whole debacle and that it was, such an ordeal for us. I might also add she is an 86 year old pensioner who paid out a lot of savings, so the family could be together for Christmas, as we missed the last Christmas due to lockdowns. I was told by management we would be offered a free night voucher for our trouble, which we still haven't received. Frankly I dont think this is enough compensation for what we had to experience.I would recommend that it would make my mum very happy if you were to offer her the same 3 nights complementary next christmas to give yourselves another chance to show that you can do it right and the money she paid was worth it. Thanks for your consideration about our 3 day stay Yours Sincerely Julie F. fa…

Christmas Stay

Customer review rating 4.5/5

Anonymous Couples - 03/01/2022 Confirmed reviews ALL

This was not our first stay at the Novotel Manly and we very much enjoyed the experience. We stayed to be closer to our family over the Christmas period and spend time with our 18 month old grandson. We missed his first Christmas because of the lockdown during the previous year. Whilst I am sure the lack of patrons due to Covid is not great for the hotel, for us it was lovely because it was much quieter than our previous stay. We had a very nice dinner at the Bistro on Christmas Eve and enjoyed Room Service on Christmas Night. The noticeable lack of cars in the car park was also a huge bonus, allowing us easy access to our vehicle, unlike the bedlam of our previous stay when our keys were mislabeled and we had to prove the car was ours. We noticed the room had been upgraded and thought the bathroom an improvement, but whilst the floors are, I'm sure, easier to clean (especially in a beach environment), we are old fashioned and prefer the quiet and comfort of carpet. The colour scheme is very modern and relaxing. We thought your Guest Services booklet should include a page on the use of the Nespresso machine. Old fogies who don't have one, might struggle with its use. Unfortunately, there were major issues with the internet and television use on Christmas Eve, which was very disappointing and for which there was no compensation. Otherwise, the service and attention of the staff was exceptional, especially the concierge and front desk staff. Huge thanks to them and to the Bistro staff who were most attentive.

Good stay

Customer review rating 4.5/5

Nick W. Families - 02/01/2022 Confirmed reviews ALL

Everything was fine NO COMPLAINTS

The most friendly greeting that you could ever wish for!

Customer review rating 5.0/5

Margaret M. Couples - 02/01/2022 Confirmed reviews ALL

Our experience was perfect in every way. When we were greeted at the check in counter on Christmas night, we couldn't believe how genuinely friendly & helpful the staff were. There was nothing that we could fault about the service. Our room was just delightful, crisp, clean, newly renovated & super comfortable. The decor is just beautiful, complete with Christmas bon bons & chocolates (complimentary) We had breakfast the next morning in the restaurant & it was one of the best buffet breakfasts that we have experienced.

Dear Margaret, Thank you so much for taking the time to leave such a lovely comment about your recent stay at Manly Pacific. It is always a pleasure to receive such positive feedback. I am very glad you enjoyed your stay and I will make sure I share your comments with the whole team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Oceane Thomas-Gervais - Duty Manager

Was overcharged

Customer review rating 1.0/5

Priscilla T. Families - 01/01/2022 Confirmed reviews ALL

Was a wonderful place to stay but we were overcharged our nightly rate We should have canceled our booking and re booked the night before to get the rate $500 lower

RobYieS

TripAdvisor rating 4.0/5

robertchaffe3 26/12/2021 TripAdvisor review

The Staffs are very nice and accommodating especially the General Manager and Reservations manager. The view was awesome overlooking the beach. The beds is so comfy, i love the height , same in Sheraton grand.. The buffet breakfast is also worth the price. The pool is just a bit dirty on the ground with some dirt.

Our Manly staycation

TripAdvisor rating 5.0/5

simonhowe66 23/12/2021 TripAdvisor review

Fantastic stay and love the new fit out. Modern, bright and beachside decor. Snorkelling at Shelley Beach followed by dinner at Hugo’s. 5 star. Great way to entertain the whole family. We live in Sydney but even an overnight staycation feels like a holiday.

Dear Simon, I am very pleased to hear you had a great time in Manly. Thank you for taking the time to share your experience. We look forward to having you stay with us again soon. Warm Regards, Oceane Thomas-Gervais Duty Manager - Manly Pacific

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