Manly Pacific Hotel Sydney - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.5/5 2,920 reviews

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Description

Hotel extras

  • Manly and ocean-view rooms, many with balcony

  • Rooftop pool with panoramic views

  • Modern fitness centre

  • Ocean-view dining, at Bistro Manly

  • 9 flexible event spaces, ocean-facing terrace

Our accommodation(s)

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Hotel location

Manly Pacific Hotel Sydney - MGallery Collection

55 North Steyne
2095 MANLY
Australia

GPS:-33.79575, 151.287353

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Bistro Manly

Bistro Manly, offers an all day casual hotel dining and drinking experience which draws on an eclectic chic French coastal feel. With a playful interior and modern twist to French cuisine, our menu features the bistro classics and fresh seasonal produce.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,920 reviews

TripAdvisor Rating  4.0/5  62 reviews

A Gem in Manly

TripAdvisor rating 5.0/5

tripodt Business - TripAdvisor review

Fantastic Location. The staff was extremely friendly and helpful as I moved in the early mornings from another hotel to the Manly a Pacific. The Night Manager did a great job to keep me happy as I was disgruntled. Great breakfast, views and comfortable beds. The only hotel to stay in Manly❤️

Loved it!

Customer review rating 5.0/5

Michelle S. Friends - Confirmed reviews ALL

Great location, beautiful hotel, service excellent. Staff all so friendly.

Dear Michelle S., Thank you for your wonderful feedback! We are delighted to hear that you enjoyed our location, the hotel's beauty, and the excellent service provided by our friendly staff. Your satisfaction is our priority. Warm regards, Manly Pacific Hotel Sydney - MGallery Collection.

Great location / some issues

Customer review rating 3.0/5

Caroline Couples - Confirmed reviews ALL

Mixed experience with our stay Pros : Perfect location Good gym access Stylish hotel Recognised our wedding anniversary with card and bottle of wine Cons: Renovation work ongoing Very loud parties going on until late at night Unable to order drinks in hotel bar despite functions still going on into the early hours (1am) Invoice on departure incorrect Poor breakfast service (order didn’t go through) Hotel info in room was out of date - referred to Japanese restaurant (now closed) and also hotel laundry (no longer available) Hotel staff seemed very busy and a little aloof

Dear Caroline, Thank you for taking the time to share your feedback about your recent stay. We are pleased to hear that you appreciated our prime location, stylish atmosphere, and the thoughtful recognition of your wedding anniversary. We sincerely apologize for the disruptions caused by ongoing renovations and the noise from late-night events. Your experience regarding our bar service and the incorrect invoice is concerning, and we will review these areas to enhance our guest experience. Additionally, we acknowledge the issues with the breakfast service and the outdated information in your room; this is not reflective of our standards. We appreciate your understanding and hope to have the opportunity to provide you with a more seamless experience in the future. Best regards, Manly Pacific Hotel Sydney - MGallery Collection

Overpriced and average ! Not anymore!

TripAdvisor rating 2.0/5

TravelDUS Solo travel - TripAdvisor review

Third and last try at this place! Totally overpriced, zero hospitality skills for global frequent travelers (I’m spending nearly 120-130 nights in hotels per year around the world) and absolutely below Accor AlL regularities or expectations! Staff is trying to be friendly and looks motivated, but for room rates above 500 AUD I’m expecting more. The “make up” and renovation after the rebranding from Novotel to M-Gallery is well done, but for my opinion the rating of this place/property should be a classical 3*rating. I couldn’t see any upscale or moderate 4* component! I’ve stayed 6 nights and even with the highest ALL loyalty program status the staff is not able to give ANY upgrade. Even the 2 welcome drink voucher can be redeemed on 2 beer brands (beside servings around 7 draft beer brands). It’s kind of a policy to have budget saving over everything there because it happened during all my stays . The hotel belongs to ALL and is getting the sales benefits and power from ALL but only in a one way direction. Nothing into customer direction at all. Room was clean, new furnished, but missing international traveling standards e.g. reading/working light at the working desk. As a remote worker with video meetings or email work at night time a no-go! On top super noisy! My room this was “next door” to a school and I heard hundreds of screaming/happy kids in the morning coming to school and having their break later because my bed was facing the public school playground. Last time my room was above a major air condition or kitchen outlet. Really crazy noise! Only after my third night and my complain I received a 25% discount which I’ve accepted! But still: try to avoid this room location!!!!! Hotel location in general is excellent if you’re looking for Manly beach vibes, but don’t expect any international hospitality skills! Use the hotel for a 1 or 2 night stay if you want to spend plenty of money, but I suggest more a day visit by a ferry ride for enjoying Manly and Manly beach. My stay was just very disappointing and I won’t return! But to be fair: maybe I didn’t understand the concept of M-Gallery well, but with high room rates I definitely can expect more! This hotel is using its location to take only the money out of the guests pocket without motivation of being the “perfect” or “right spot” at the beach for feeling “home” and welcomed for a longer stay with international travel experience! Really average place and not recommendable!

Incredible location, views to die for!

Customer review rating 4.5/5

Daniel N. Families - Confirmed reviews ALL

A great experience. Originally booked for anniversary weekend stay but ended up bringing our son when his 'baby sitters' got covid. Staff were very accommodating in changing our booking and even upgraded us to an ocean view room free of charge because it was our anniversary. Only nefarious was that I was not prepared for the additional $50 fee for the on site car parking, but apparently that's standard in Sydney.

Dear Daniel N., Thank you for your wonderful feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our prime location and breathtaking views, and that our team could accommodate your change in plans for your anniversary celebration. We appreciate your understanding regarding the parking fee, which is indeed standard in Sydney. Your insights are valuable to us as we continually strive to enhance our guests' experiences. We hope to welcome you back for another memorable stay in the future. Best regards, Manly Pacific Hotel Sydney - MGallery Collection

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Other web-users rate our hotel

  • 984 reviews 9.3/10 Location
  • 1,563 reviews 7.5/10 Room
  • 1,707 reviews 8.6/10 Service
  • 19 reviews 1.6/10 WiFi
  • 487 reviews 6.8/10 Amenities
  • 428 reviews 8/10 Food
  • 421 reviews 8.4/10 Vibe
  • 396 reviews 6/10 Cleanliness

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