Novotel Sydney Manly Pacific Hotel 4 stars

Customer review rating 4.3/5 11,571 reviews
Novotel Sydney Manly Pacific
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+ 29 Services
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Room 1

Number of guests
Children's age

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  • I cannot take advantage of the Members' rate

Hotel extras

  • Manly and ocean-view rooms, many with balcony

  • Rooftop pool with panoramic views

  • Modern fitness centre

  • Ocean-view dining, at Bistro Manly

  • 9 flexible event spaces, ocean-facing terrace

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet AccessPaying
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request
  • Golf
  • Grass tennis court (Nearby)
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Sydney Manly Pacific

55 North Steyne
2095
manly
australia

Tel: +61299777666

Fax: (+61)2/99777822

Contact email

Check-in from 14h00

Check out up to 11h00

  • SYDNEY BUS :   L90 WARRINGAH MALL

  • By plane

    SYD KINGSFORD SMITH At 35km / 21.75 miles

  • By boat

    MANLY WHARF At 1km / 0.62 miles

GPS :-33.79575, 151.287353

Our accommodations

The spacious rooms at Novotel Sydney Manly Pacific offer a peaceful and relaxing haven. Most rooms feature a balcony, dedicated work space with desk, Smart TV, a modern ensuite, air conditioning, Wi-Fi, minibar and coffee/tea facilities

Accessible room

Standard Room 1 Queen Bed

  • Max. number of persons: 3
  • Area: From 26
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • TV room service ordering(...)
Accessible room

Standard Room 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 26
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • TV room service ordering(...)

Superior Room District view 1 King Bed

  • Max. number of persons: 3
  • Area: From 30
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • TV room service ordering(...)

Superior Room District view 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 28
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • TV room service ordering(...)

Superior Room Ocean View 1 King Bed

  • Max. number of persons: 3
  • Area: From 30
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • TV room service ordering(...)

Superior Room Ocean View 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 30
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • TV room service ordering(...)

2 Bedroom Suite 1 King and 2 Single Beds Ocean View

  • Max. number of persons: 4
  • Area: From 73
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • TV room service ordering(...)

Our restaurants and bars

BISTRO MANLY

Type of cuisine: Bistro

Bistro Manly, offers an all day casual hotel dining and drinking experience which draws on an eclectic chic French coastal feel. With a playful interior and modern twist to French cuisine, our menu features the bistro classics and fresh seasonal produce.

Lunch

12:30 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Photo non contractuelle / Strictly non binding

Sample pub-style fare in the oceanfront Lobby Bar while trying your luck in its dedicated gaming area. Intimate and inviting - this bar is an ideal place for a beverage by the sea

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 512

  • Maximum capacity: 500 people

  • Maximum banquet capacity: 420 people

Find out more

Our guest reviews for
Novotel Sydney Manly Pacific

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

11,571 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,396 reviews

Top position with relaxing ocean view

Customer review rating 4.3/5

Barry Couples - 20/02/2020 Confirmed reviews ALL

A comfortable short beach location stay. Staff pleasant and obliging. The complimentary Platinum Member's pack was an unexpected surprise (surpassing the standard one drink voucher) and was enjoyed. Room was clear and size was adequate. Dined in the restaurant on both evenings of our stay and was most impressed with the offerings

Amazing view, great location

Customer review rating 4.3/5

Anonymous Friends - 20/02/2020 Confirmed reviews ALL

Great view, great location average room/S that need updating for the price charged. Parking should also be included in the rate.

Nice location

Customer review rating 4.3/5

Anonymous Business - 20/02/2020 Confirmed reviews ALL

Fairly basic. Staff seemed to be quite young and inexperienced. They were nice enough but just not quite polished in the detail with quite a few mistakes and lack of genuine interest.

Great location

Customer review rating 4.3/5

Steve D. Solo - 19/02/2020 Confirmed reviews ALL

Very good but you need to deal with the cockroach infestation on the balconies. After sundown there are a lot of them running around.

Customer review rating 4.3/5

Jack Couples - 19/02/2020 Confirmed reviews ALL

It was very disappointing. I do not see value for money. The location is fabulous. The overall stay was below average. We checked in online but we still had a long wait at reception even though there was not a queue. The process took a while I don't think there was any advantage checking in online. Our room was not ready which was king room then they offered an upgrade but that was not any better as there were 2 queen size beds and we are a couple?? We went to breakfast at 10am (closed at 11am) but we were not allowed to sit where we wanted (in a sunny spot by the window) as they were setting up for lunch. Breakfast still had 1 hour left. We only realised parking was an extra $50 when I rang the hotel to ask about parking. When we got into our car to leave it had a terrible lingering body odour smell from the parking attendant. None of the people who served us during our stay had particularly warm service. My husband and I are both Accor members.

Perfect location for a premium price.

Customer review rating 4.3/5

Anonymous Couples - 18/02/2020 Confirmed reviews ALL

Coming Manly every year. Can afford only 1 night, because booking an Ocean-front room is a must. Hotel needs renovation. Having to pay for 2nd coffee at breakfast is strongly disliked.

Dear Michael R., Thank you for taking the time to tell us about your experience at the Novotel Sydney Manly Pacific. At Novotel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are responding appropriately to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nanise Kennedy Night Manager

Great location but average stay

TripAdvisor rating 4.0/5

AngelsMtWilson 18/02/2020 TripAdvisor review

Great location here next to Manly Beach but the room smelled like cigarette smoke and the tv sound didn’t work and the door in the bathroom was shabby as well as the shower 🚿 head was broken and couldn’t be adjusted. For the high price of a room for the night it was underwhelming!

Dear AngelsMtWilson, Thank you for taking the time to share your above feedback regarding your recent visit. I am happy to read that you enjoyed our beautiful location, however please allow me to apologise if some elements of your expectations were not exceeded on this occasion. I understand there were maintenance issues present which I have taken the time to share with our Chief Engineer and Executive Housekeeper for their immediate review, so thank you again for bringing this to our attention. AngelsMtWilson, I can only hope that there will be another opportunity in the future to provide you the positive experience that you have come to expect from us. In the meantime, thank you again for time and valuable feedback. Kind regards, Dylan Cole General Manager

Totally refreshing, great stay, beautiful location, fantastic staff, '' HOME AWAY FROM HOME''

Customer review rating 4.3/5

Barry&margaret W. Couples - 17/02/2020 Confirmed reviews ALL

So good to see how the team look after Hotel and guests. Everything is kept in good order and very clean.

Dear Barry W., We very much appreciate your comments regarding your stay at the Novotel Sydney Manly Pacific. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nanise Kennedy Night Manager

Great location

Customer review rating 4.3/5

Sue W. Families - 16/02/2020 Confirmed reviews ALL

The location and outlook was beautiful however, we were a little disappointed with the room. The carpet was damn throughout the room particularly just outside the bathroom and didn't feel very pleasant under foot. When paying premium prices for a room I would expect a little better. We were offered the opportunity to move however, my mother can only use a walk in shower and there were no other rooms with this available.

Dear Suzanne W., Thank you for taking the time to tell us about your experience at the Novotel Sydney Manly Pacific. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; your feedback is very important to us. Rest assured that we are acting appropriately to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to serve you better in the near future. Kind Regards, Nanise Kennedy Night Manager

Excellent location but a tired hotel room was not worth the room rate

Customer review rating 4.3/5

David M. Couples - 16/02/2020 Confirmed reviews ALL

The room rate for the beach view was >$400/night. The room did not measure up to the price paid. The shower head and basin tap are not consistent with a five star stay. The TV is sub standard. And the room and fittings are rather tired. Although we stayed during the coastal low when winds were 60km/hr driving rain directly at the sliding door (which leaked like a sieve) the staff were excellent with their concern about the effect the rain had on our stay.

Very nice location

Customer review rating 4.3/5

Anonymous Business - 16/02/2020 Confirmed reviews ALL

Nice hotel withh good facilities, nice food and very nice location.

Dear Benjamin B., We very much appreciate your comments regarding your stay at the Novotel Sydney Manly Pacific. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great location

Customer review rating 4.3/5

Rachel M. Business - 16/02/2020 Confirmed reviews ALL

Great location, rooms and bathrooms are clean and tidy but tired and need a soft refurbishment. Beds are super comfortable. Room had a damp feel about it from the storm the day prior and musty smell.

Dear Rachel M., Thank you for you time in review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future Sincerely, Nanise Kennedy Night Manager

All ok

Customer review rating 4.3/5

John F. Friends - 15/02/2020 Confirmed reviews ALL

No issues

Dear John B F., Thank you for taking the time out to fill out the survey and to convey your feedback to us. I am glad to read that you were able to enjoy your stay and I do hope we have the opportunity to welcome you back into beautiful Manly and to the Novotel once again in the future. Warm Regards, Vrushank Muzumdar Assistant Manager - Front Office

Great location

Customer review rating 4.3/5

James Business - 15/02/2020 Confirmed reviews ALL

Business trip, but coming back here each evening was a bit like a mini-holiday.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nanise Kennedy Night Manager

Expensive for what's on offer

Customer review rating 4.3/5

J Couples - 13/02/2020 Confirmed reviews ALL

We had to request our room to be cleaned after our first night with you. This request had to be made later in the afternoon. No tags in our room to request we wanted our room cleaned. Rooms smelt musty. Tried calling reception for cutlery and no one was answering. Dirty bathroom and mould around the basin area. The car parking attendants leave the key cupboards unlocked, big security issue. Would hate for our car to be stolen as our key box was right next to our car!

well located for specific restaurant

Customer review rating 4.3/5

Merren H. Couples - 13/02/2020 Confirmed reviews ALL

The hotel is very tired. Carpet needs replacing in the halls on the level we stayed (6) The bathroom door I our room was damaged presumably from a water leak

Customer review rating 4.3/5

Anonymous Couples - 12/02/2020 Confirmed reviews ALL

2 night stay at hotel. Great location. Room and facilities nice and clean.

Dear Mr. T., Thank you for taking the time to tell us about your experience at the Novotel Sydney Manly Pacific. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am glad to hear that we were able to make contact after your departure to discuss your experience. I do hope that we are able to welcome you back to the hotel in the near future. Sincerely, Lucy Grunwald Rooms Division Manager Novotel Sydney Manly Pacific

Hotel a little tired, exceptional staff

Customer review rating 4.3/5

Phil Couples - 12/02/2020 Confirmed reviews ALL

The hotel is getting quite tired given its age and because of that is not very good value for money. A rather basic 4 star offering at a 5 star price. But it is a great location and the staff are exceptional, happily meeting every request. Hats off to them.

Dear Mr. M., We very much appreciate you taking the time to provide your comments regarding your stay at the Novotel Sydney Manly Pacific. I am delighted to hear that you felt our team are exceptional, I will be sure to pass that feedback forward. We do however apologise that you felt out product did not meet yours or our high expectations. We have taken your comments on board & are collaborating internally to look at a longer term solution. Thank you again for sharing your experience, and we hope to see you again in the near future. Sincerely, Lucy Grunwald Rooms Division Manager Novotel Sydney Manly Pacific

Great Stay

Customer review rating 4.3/5

Paul W. Couples - 12/02/2020 Confirmed reviews ALL

We arrived and were told we were guests of the day and received complimentary breakfast for our 2 night stay. Breakfast was amazing. . Great location and great staff. Allowed us to use roof top pool area to shower and change after we had checked out.

Dear Guest, Thank you for the great review of our hotel! We are glad to hear that you enjoyed your stay and hope to see you again Sincerely, Nanise Kenney Night Manager

WELL located, comfy bed. Bathroom needs updating.

Customer review rating 4.3/5

Anonymous Solo - 10/02/2020 Confirmed reviews ALL

As above. The lovation is good but for the cost the rooms, especially the bathroom, needs updating. The shower is difficult to use in a constrained space.

Dear Ms. D., Thank you for taking the time to tell us about your experience at the Novotel Sydney Manly Pacific. I am glad to hear that you enjoyed your stay, however I am disappointed to hear that your overall experience did not meet your expectations. Please rest assured that we have taken your feedback on board & are working together internally to look at a longer term solution. I have also updated your profile on file to request high floors for all future stays with us. We appreciate your sharing your concerns, and I hope to be able to welcome you back to the hotel in the near future. Sincerely, Lucy Grunwald Rooms Division Manager Novotel Sydney Manly Pacific
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