Manly Pacific Hotel Sydney - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.4/5 2,968 reviews

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55 North Steyne, 2095 MANLY, Australia

Description

Hotel extras

  • Manly and ocean-view rooms, many featuring private balconies

  • Rooftop pool with sweeping panoramic views of Sydney’s Northern Beaches

  • Modern fitness centre with free-weights, cardio and pilates classes

  • Ocean-view dining at Bistro Manly and Italian flavours at Cibaria Manly

  • Nine flexible event spaces with ocean-facing terrace

Our accommodation(s)

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Hotel location

Manly Pacific Hotel Sydney - MGallery Collection

55 North Steyne
2095 MANLY
Australia

GPS:-33.79575, 151.287353

Telephone
Fax +61 2 9977 7822

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Bistro Manly

Bistro Manly, offers casual hotel dining and drinking experience which draws on an eclectic chic French coastal feel. With a playful interior and modern twist to local cuisine, our menu features the bistro classics and fresh seasonal produce.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,968 reviews

TripAdvisor Rating  4.1/5  91 reviews

Customer review rating 3.5/5

Angela P. Business - Confirmed reviews ALL

The hotel staff, lobby, restaurant, bar & facilities were great. My room was not. I was allocated an accessible room, which was incredibly basic. The bed was very comfy, but the bathroom was awful; basic sink, basic shower head, nowhere to place my toiletries and makeup. The floor got very wet during a shower because it just ran out onto the floor. In the main room the only place to put any of my things was on the round dining table or crammed onto the small space above the fridge; then it was just a wide open room. There was also no coffee machine, just a kettle. I'm aware that an accessible bathroom has to be functional; but I have no disabilities and therefore not used to having such a basic bathroom in what's supposed to be a 5-star hotel. It definitely tainted my stay.

Customer review rating 3.5/5

Kellee R. Families - Confirmed reviews ALL

Breakfast on the Monday was very lacking in quality and speed compared to other mornings One staff member on Monday afternoon was very rude when I asked for another key, I had ID saved on my phone and showed that, but she was very rude and made me feel uncomfortable, like I was lying until another staff member jumped in and assisted. It left a very bad taste on me and on our visit

Dear Kellee R., Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed our location and breakfast on most mornings. However, we sincerely apologize for the experience you encountered on Monday. It is disappointing to learn that our service did not meet your expectations, particularly in regards to the interaction you had with our staff. We value our guests' comfort and strive to provide a welcoming environment. Your comments will be shared with our team for reflection and improvement. Thank you for bringing these matters to our attention. Best regards, Manly Pacific Hotel Sydney - MGallery Collection

Customer review rating 2.0/5

Alexander K. Business - Confirmed reviews ALL

Platinum status - Front desk staff said room upgrade was available but never followed up with me to confirm. No information was provided on benefits for mini bar. Front desk staff didn’t know if restaurants were available for the Accor explorer discounts.

Dear Alexander K., Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for the shortcomings you experienced with our service and staff knowledge. Your comments are valuable as we strive to enhance our guest experience and uphold our standards. Kind regards, Manly Pacific Hotel Sydney - MGallery Collection

Customer review rating 5.0/5

Neil H. Couples - Confirmed reviews ALL

Excellent facilities with friendly and helpful staff. Kept immaculately clean and very well presented.

Dear Neil, Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you appreciated our location, facilities, and the cleanliness of our property, as well as the service provided by our staff. Kind regards, Manly Pacific Hotel Sydney - MGallery Collection

Customer review rating 5.0/5

Marianne M. Couples - Confirmed reviews ALL

we were upgraded to an ocean front room which was lovely - don’t know how we could ever go back to a standard room!

Dear Marianne M., Thank you for your kind words regarding our location and property. We are delighted to hear you enjoyed your ocean front room upgrade. It is wonderful to know that you had a memorable stay with us. Best wishes, Manly Pacific Hotel Sydney - MGallery Collection

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Other web-users rate our hotel

  • 995 reviews 9.4/10 Location
  • 1,559 reviews 6.9/10 Room
  • 1,698 reviews 8.2/10 Service
  • 10 reviews 1/10 WiFi
  • 477 reviews 5.7/10 Comfort
  • 439 reviews 7.8/10 Vibe
  • 430 reviews 8.1/10 Food
  • 406 reviews 4.7/10 Cleanliness

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