Manly Pacific Hotel Sydney - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.4/5 3,028 reviews

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55 North Steyne, 2095 MANLY, Australia

Description

Hotel extras

  • Manly and ocean-view rooms, many featuring private balconies

  • Rooftop pool with sweeping panoramic views of Sydney’s Northern Beaches

  • Modern fitness centre with free-weights, cardio and pilates classes

  • Ocean-view dining at Bistro Manly and Italian flavours at Cibaria Manly

  • Nine flexible event spaces with ocean-facing terrace

Our accommodation(s)

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Hotel location

Manly Pacific Hotel Sydney - MGallery Collection

55 North Steyne
2095 MANLY
Australia

GPS:-33.79575, 151.287353

Telephone
Fax +61 2 9977 7822

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Bistro Manly

Bistro Manly, offers casual hotel dining and drinking experience which draws on an eclectic chic French coastal feel. With a playful interior and modern twist to local cuisine, our menu features the bistro classics and fresh seasonal produce.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,028 reviews

Customer review rating 4.0/5

Monique A. Business - Confirmed reviews ALL

It was overall good, I like the hotel, second stay. I would say the chair and furniture looked shabby and had seen better days, that would be my complaint. hopefully next stay which will be in a month or two, I have a nicer room. I will be coming frequently for work. thank you

Hi Monique, Thanks so much for your feedback and for choosing to stay with us again! We're thrilled to hear you enjoyed your time at the hotel. I appreciate your comments about the furniture, and I’ll make sure to share your thoughts with our team. We can’t wait to welcome you back for your next stay—here's to an even better experience next time! Kind Regards, Dylan Cole General Manager Manly Pacific Sydney MGallery Collection

Customer review rating 5.0/5

Karen A. R. Solo - Confirmed reviews ALL

As A. regular guest at the Manly Pacific I can definitely attest to the consistently excellent service I always receive from all the members of staff. If only I could live there!!

Hi Karen, Thank you so much for your kind words! We're absolutely thrilled to hear that you enjoyed our stunning location and facilities, but most importantly, we're delighted that our team made your stay memorable. We truly value your loyalty as A. regular guest, and we look forward to welcoming you back for another fantastic experience soon! Kind Regards, Dylan Cole General Manager Manly Pacific Sydney MGallery Collection

Customer review rating 5.0/5

Mary O. Families - Confirmed reviews ALL

On arrival, the girls at reception were friendly and helpful, our room was upgraded, a gorgeous room and although the weather was unpleasant there are lots of areas around the hotel to relax, have a drink, look at the view…. A perfect getaway.

Dear Mary, Thank you so much for your lovely feedback! I’m thrilled to hear you enjoyed your upgrade and found our team friendly and helpful. It’s great to know that despite the weather, you were able to relax and take in the beautiful views around the hotel. We aim to create a perfect getaway for our guests, and your comments truly brighten our day. Kind Regards, Dylan Cole General Manager Manly Pacific Sydney MGallery Collection

Customer review rating 2.0/5

Carmel M. Business - Confirmed reviews ALL

I stayed as part of our annual Takeda conference. Unfortunately, the room and service did not meet expectations: The room (245) was dark, dated, and faced inward. Lighting was poor enough that applying makeup was difficult. There was nowhere to place luggage, and when I requested a luggage stand, I was told none were available. Had to leave suitcase on the floor. The moisturiser bottle in the bathroom was empty. I requested a refill at reception, but this was never actioned. My minibar did not contain the 1L still water, yet I was charged for both still and sparkling 1L bottles at checkout. I only consumed one sparkling bottle and paid for it. When I called to correct this, the hotel advised they had no record of minibar transactions on my account. The checkout process was extremely slow. The staff member appeared unsure how to process split payments across two cards. Someone was smoking on our floor at night, and the smell entered my room and woke me. Several colleagues also reported this.

Dear Carmel M., Thank you for taking the time to share your feedback regarding your recent stay with us during the Takeda conference. I genuinely appreciate your insights, as they help us understand where we can improve to better serve our guests. I’m really sorry to hear that your experience didn’t meet the expectations we strive to uphold. I understand how frustrating it must have been to deal with a room that felt dark and dated, especially when it comes to getting ready for an event. Your comfort is important to us, and I assure you that your comments about the lighting and overall room condition will be shared with our maintenance team for review. Regarding the luggage stand, I apologize for the inconvenience you faced. We certainly aim to provide sufficient luggage space for our guests, and it’s disappointing to hear that we fell short. I’ll be looking into how we can better manage our inventory to ensure this doesn’t happen again. As for the issues with the bathroom amenities and minibar charges, I’m truly sorry for the oversight. It’s our goal to provide everything you need for a comfortable stay, and I regret that we didn’t meet that standard. I’ll make sure our team is reminded to double-check these details moving forward. I also understand how essential a smooth checkout process is, especially after a long stay. I appreciate your patience and will work with our front desk staff to enhance their training to avoid such delays in the future. Lastly, I’m very sorry to hear about the smoking incident. This is not the type of environment we wish to create for our guests. Your feedback will help us enforce our non-smoking policy more effectively. Thank you once again for your valuable feedback, and I hope you will consider giving us another chance in the future to show you our commitment to improvement. Kind Regards, Dylan Cole General Manager Manly Pacific Sydney MGallery Collection

Customer review rating 4.5/5

Robinson F. N. Friends - Confirmed reviews ALL

I was there as part of the annual Australian Chemists Golf Carnival

Hi Robinson, Thanks for sharing your experience with us! We're thrilled to hear you enjoyed our great location during the Australian Chemists Golf Carnival. It’s always wonderful to host events that bring guests together, and we hope you had a fantastic time both on and off the course. We look forward to welcoming you back for another memorable stay! Kind Regards, Dylan Cole General Manager Manly Pacific Sydney MGallery Collection

Other web-users rate our hotel

  • 999 reviews 9.4/10 Location
  • 1,555 reviews 6.8/10 Room
  • 1,720 reviews 8.2/10 Service
  • 11 reviews 0.9/10 WiFi
  • 485 reviews 5.6/10 Comfort
  • 443 reviews 7.8/10 Vibe
  • 426 reviews 8/10 Food
  • 407 reviews 5/10 Cleanliness

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