Novotel Sydney Manly Pacific Hotel 4 stars

Stayed just the night - visited Manly to follow our beloved Melbourne Storm Rugby Team. Room was clean Staff was lovely Dinning area was lovely too

We really enjoyed our time in Manly (even though I was there for work at the Sydney Pro. Loved the welcome cheese platter & wine, the staff were really friendly and helpful, crew at Bfast as well and loved the location (which I was familiar with from the times of the old Manly Pacific) and facilities really close by. We will certainly return.

pleasant and relaxing Great staff

The hotel was good and staff were polite but not really commendably so. The room was nice but had two issues - the guard stopping water from running from the shower into the bathroom was broken, so water flooded the bathroom. Also, there was an exhaust fan/inlet in the shower that ran continuously throughout the night. It was very loud and shared a wall with the bedroom, right next to the bed, so there was a constant sound of whirring and a motor all night, which was very annoying. A screaming baby next door didn't help, although that's out of the hotel's control. I reported the noise and shower and the reception staff said they would get someone to look at it but no-one came during my stay. It might be they were talking about someone checking it after I checked out. Room was also very cold with air-con on, regardless of the temp setting. This was solved easily by turning it off and opening the balcony door, but the exhaust fan kept running loudly.

Excellent position. Very professional and friendly staff. A really good start to our holiday.

Very relaxing, staff were very accommodating

Rooms now looking old and tired Carpet separating at seams and wearing thin in some places Food in bistro and at lunch at conference was very good

Coco the reservationist was amazing and from the moment we booked till we arrived she was extremely helpful!

I was attending a conference at the Novotel Pacific so stayed at the Novotel. I upgraded to a room with an ocean view which was exquisite, especially with the reflection of a full moon on the ocean in the evenings. Restaurant was also very good, and the location is close to everything in Manly - so at conference breaks I was able to obtain a real break with a short walk. House keeping and other staff were efficient and polite.

Especially loved the Restaurant. Had 2 Dinners there and the food was excellent!

Hotel staff were very good. Obliging and helpful. Rooms were clean but need a freshen up. Carpet was not good and fresh paint would be good. Food and service in restaurant excellent. Lounge area needs a freshen seat covers were very soiled.

Lovely staff Comfortable beds Very disappointed that the tv went black when watching a show then completely turned off on occasions For the price of the room not good enough Won’t stay again I thought an apology only was not sufficient

I am dismayed that you are addressing emails to me as dear ‘C.’ when my name is Kelly. Despite absolute frustration with your events team who were bordering on incompetent, their manager contacted us and we were able to come up with a great plan for our mother’s wake at bistro Manly. The afternoon went of very well and the staff and our hotel rooms were great. We have been staying at the pacific since we were children and now stay with our kids. We will definitely be back.

Poker machine room wasn't worth walking into . More trouble than fun waisted of time and money , needs to fix most machine . Back lift was scary to travel in.

Staff were brilliant. The room was nice and clean; fine for a few nights with 2 adults and 2 young children. Breakfast was fantastic. Pool area, all non-room bathrooms and exercise area are in need of an update but the rest of the property was great.