Pullman Quay Grand Sydney Harbour

Pullman Quay Grand Sydney Harbour 5 stars

Customer review rating (ALL Rating) 4.5/5 759 reviews

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Hotel extras

  • 24-hour reception, secure parking, and valet parking for your convenience.

  • Recreation deck including pool, spa and gym overlooking Circular Quay

  • Try signature cocktails at our vista bar, Hyde Hacienda & modern, seasonal cuisine in Q Dining

  • 3 flexible meeting spaces with pre-function area overlooking Circular Quay

  • Ideal location with views of the Royal Botanic Garden and Sydney Harbour from balcony suites.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Pullman Quay Grand Sydney Harbour

61 Macquarie Street
2000 Sydney
Australia

GPS:-33.860545, 151.213036

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Our accommodation(s)

Providing luxury all-suite accommodation in the heart of Sydney, Pullman Quay Grand Sydney Harbour features a range of one and two bedroom suites with views overlooking the picturesque Royal Botanical Gardens or the vibrant Sydney Harbour and Circular Qua y. Guests staying at this remarkable Sydney hotel can enjoy a range of superb accommodation facilities, including a fully equipped kitchen, a separate living and dining area, a private balcony, a luxurious bathroom with spa bath, internet and a work desk.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  759 reviews

TripAdvisor Rating  4.5/5  1,862 reviews

Amazing stay

Customer review rating 5.0/5

Veronica S. Families - Confirmed reviews ALL

We stayed here as my daughter had a competition at the Opera House , it was a Tuesday and we arrived around 10.30am , i cant believe how fantastic the service was from valet parking at door to checking us in and we could go into our room straight away , the staff were so lovely our room was also amazing overlooking the park and was huge and perfect, totally impressed with this place and location, even checking out the lady at desk was multi tasking organizing the car checking us out , we will be back to this amazing hotel i was very impressed, thank you to the wonderful staff

Dear Frank Veronika S., We very much appreciate your comments regarding your stay at the Pullman Quay Grand Sydney Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Room service food disappointing

Customer review rating 3.5/5

David Business - Confirmed reviews ALL

The club sandwich order via room service arrived stone cold.

Dear Mr. C., We very much appreciate you taking the time to complete our online survey about your recent stay at the Pullman Quay Grand Sydney Harbour. I do apologise for your disappointment with your room service order. I will discuss with staff involved to assure this never happens again to any of our guests. Thank you again for sharing your experience, and I hope you give us another opportunity to serve you better next time.. Sincerely, Hooman Zomorrodi Assistant Front Office Manager

Beautiful location

Customer review rating 3.5/5

Tarnya N. Families - Confirmed reviews ALL

Booked 2 rooms and we were placed on different levels. Making it very hard with children seperated on different floors and only 1 Lift working. At times we waited for 20 min for the lift. This was very stressful. Rooms were lovely and staff very nice

Dear Tarnya N., Thank you for taking the time to complete our Experience survey following your stay at Pullman Quay Grand Sydney. We take all feedback seriously, especially that received from you about recent stay. On addressing your comments concerning the inefficient lift - I can inform you that our lift was under renewing since last few months. However, I'm delighted to advise that we got fully function lift back for hotel guest. Nonetheless, I can understand your disappointment and of course regret that make you feel stressful and you were unable to enjoy the facility on this visit. I would also like to take this opportunity to thank you for your support of Pullman Quay Grand Sydney Harbour and we look forward to the pleasure of welcoming you back on many future occasions. If you have any further request or y by email H8… Pullman Front Office team

Well appointed and very comfortable apartment in an excellent location.

Customer review rating 4.5/5

Tita L. Couples - Confirmed reviews ALL

We thoroughly enjoyed our 3-night stay in our 1-bedroom apartment, with direct access to the Quay and easy access to the Opera House and the Botanic Gardens. Breakfast options and service was excellent.

Dear Tita L., We very much appreciate your comments regarding your stay at the Pullman Quay Grand Sydney Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zayne Boon General Manager

5 star Friendly Service

Customer review rating 5.0/5

Renee D. Families - Confirmed reviews ALL

My stay was amazing and I would just like to thank all your entire staff for their hospitality. What a great asset you have through out your whole team. From the front desk to the wait staff to your cleaners . The views were fantastic and all apartments were beautifully presented and very clean .I can not thank your staff enough for their beautiful service .

Dear Ms. d., We very much appreciate your comments regarding your stay at the Pullman Quay Grand Sydney Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hooman Zomorrodi Assistant Front Office Manager

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Other web-users rate our hotel

  • 442 reviews 9.8/10 Location
  • 625 reviews 7.6/10 Room
  • 508 reviews 7.9/10 Service
  • 10 reviews 3.3/10 WiFi
  • 158 reviews 3.9/10 Amenities
  • 130 reviews 3.7/10 Cleanliness
  • 77 reviews 6.3/10 Breakfast
  • 34 reviews 7.1/10 Pool

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