Pullman Quay Grand Sydney Harbour 5 stars

Customer review rating (ALL Rating) 4.5/5 1,507 reviews

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Description

Hotel extras

  • 24-hour reception, secure parking, and valet parking for your convenience.

  • Recreation deck including pool, spa and gym overlooking Circular Quay

  • Signature dining at Flaminia and cocktails at Acapulco El Vista

  • 3 flexible meeting spaces with pre-function area overlooking Circular Quay

  • Ideal location with views of the Royal Botanic Garden and Sydney Harbour from balcony suites.

Our accommodation(s)

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Hotel location

Pullman Quay Grand Sydney Harbour

61 Macquarie Street
2000 SYDNEY
Australia

GPS:-33.860545, 151.213036

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,507 reviews

Customer review rating 5.0/5

Gisele S. Families - Confirmed reviews ALL

Great stay! We enjoyed everything: the location, secure building, excellent breakfast, good staff etc

Dear Gisele, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our location, breakfast, and the service provided by our staff. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Pullman Quay Grand Management Team

Customer review rating 4.0/5

Gaetano R. Families - Confirmed reviews ALL

The stay was wonderful, fabulous location, beds were very comfortable however, both bathrooms desperately needed some attention. Very dirty grout, shower door didn't close.

Dear Gaetano R., Thank you for your kind words regarding our location and comfortable beds. We appreciate your feedback about the bathrooms and will ensure that it is communicated to our housekeeping team for future improvements. and we are very sorry for the inconvenience it may cause you and will ensure to improve. Once again, thank you so much for your stay with us at Pullman Quay Grand, we are looking forward to welcoming you once again. Best regards, Pullman Quay Grand Management Team

Customer review rating 4.5/5

Ash V. Families - Confirmed reviews ALL

My daughters face said it all when we got to our room

Dear Ash V., Thank you so much for taking time to share your feedback. We are pleased to learn that your experience with us was a perfect one, and we cannot wait to welcome you back again for many more enjoyable stays. With warm regards, The Pullman team

Customer review rating 3.5/5

Todd K. Families - Confirmed reviews ALL

The view of the Harbour Bridge and Circular Quay was breathtaking. The 2 bed apartment was large, well appointed and even though it was an Non-refurbished room it was still nicely decorated and well maintained, better than most other hotels. The room was geneally quiet, we couldnt really hear the horns from the ferrys during the night. A couple of negatives, there was a bar downstairs playing loud music until very late, this was annoying but not part of the hotel so not their fault. We had welcome drinks but for two nights the bar was closed and the restaurant was closed on one night also, so we couldnt really enjoy the welcome drinks. On the last day before our flight we asked at the restaurant and they were not very welcoming in providing the "welcome" drink at first.

Dear Todd K., Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed the breathtaking views of the Harbour Bridge and Circular Quay, and that the apartment exceeded your expectations in terms of space, comfort, and upkeep. While we are pleased the room was generally quiet, we understand how the noise from the nearby bar and the limited availability of the bar and restaurant impacted your experience. We sincerely apologise for the inconvenience caused, particularly in relation to the welcome drinks, and for the hesitation you encountered on your final day. This is certainly not the level of service we aim to provide, and your comments will be shared with the relevant teams for review. Thank you sincerely for your kind recognition of our team members who strive to go above and beyond in delivering an exceptional dining experience. We hope to have the opportunity to welcome you and your family back for an even more seamless experience in the future. With warm regards, The Pullman team

Customer review rating 5.0/5

Rhonda S. Couples - Confirmed reviews ALL

Service excellent both at Reception and room.

Dear Rhonda S., Thank you so much for taking time to share your recent experience with us. We are thrilled to hear that you had a comfortable stay with us and enjoyed our iconic location. We truly appreciate your loyalty as an Accor Gold member, and we look forward to welcoming you back again in future. With warm regards, The Pullman team

Other web-users rate our hotel

  • 914 reviews 9.8/10 Location
  • 1,132 reviews 8.2/10 Room
  • 859 reviews 8/10 Service
  • 10 reviews 2.8/10 WiFi
  • 351 reviews 8.1/10 Comfort
  • 210 reviews 5.5/10 Cleanliness
  • 169 reviews 5.9/10 Breakfast
  • 167 reviews 5.6/10 Value

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