Pullman Quay Grand Sydney Harbour 5 stars

Customer review rating (ALL Rating) 4.5/5 1,462 reviews

Best price
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Pullman Quay Grand Sydney Harbour - Image 1
Pullman Quay Grand Sydney Harbour - Image 2
Pullman Quay Grand Sydney Harbour - Image 3
Pullman Quay Grand Sydney Harbour - Image 4
61 Macquarie Street, 2000 SYDNEY, Australia

Description

Hotel extras

  • 24-hour reception, secure parking, and valet parking for your convenience.

  • Recreation deck including pool, spa and gym overlooking Circular Quay

  • Try signature cocktails at our vista bar, Hacienda & modern, seasonal cuisine in Q Dining

  • 3 flexible meeting spaces with pre-function area overlooking Circular Quay

  • Ideal location with views of the Royal Botanic Garden and Sydney Harbour from balcony suites.

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Pullman Quay Grand Sydney Harbour

61 Macquarie Street
2000 SYDNEY
Australia

GPS:-33.860545, 151.213036

Telephone
Fax +61 2 9256 4040

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,462 reviews

TripAdvisor Rating  4.5/5  1,924 reviews

Wonderful Dinner

TripAdvisor rating 4.0/5

TTWindom Couples - TripAdvisor review

very comfortable

Customer review rating 4.5/5

Janine Friends - Confirmed reviews ALL

Dear Janine L., Thank you for your feedback! We\'re delighted to hear that you enjoyed the amazing location and view. We sincerely apologize for the issues you encountered with the spa and the food scraps in the kitchen sink. This is not the standard we strive for, and we will address these concerns immediately with our team to ensure they are resolved and do not recur. We appreciate you bringing these matters to our attention, as it helps us improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a flawless experience. Sincerely, Arvee Palmea Assistant Manager Pullman Quay Grand Sydney Harbour

Great position, always very clean, very friendly and welcoming.

Customer review rating 5.0/5

Gwendolyn B. Friends - Confirmed reviews ALL

Great Location

Customer review rating 5.0/5

Melissa D. Families - Confirmed reviews ALL

Dear Melissa B., We very much appreciate your comments regarding your stay at the Pullman Quay Grand Sydney Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arvee Palmea Assistant Manager Pullman Quay Grand Sydney Harbour

Lovely room. Issues with communication.

Customer review rating 3.0/5

Christine T. Couples - Confirmed reviews ALL

Dear Christine T., Thank you for your lovely feedback regarding the room and our staff\'s friendliness during your wedding stay. We\'re so pleased you enjoyed the harbour view. We sincerely apologize for the communication issues you experienced, both when calling the hotel externally and internally from your room. We understand how frustrating this must have been, especially during such an important occasion. We are also very sorry for the breakfast booking error and the stress it caused. We\'re glad we could rectify this by comping the meal. Regarding the item you left behind, we are concerned to hear it could not be located and will be looking into this further with our housekeeping team. We appreciate your feedback about the coffee pods and the error with the decaf selection. We will certainly review our in-room amenities to ensure they meet our guests\' needs better. We take your comments about communication and English proficiency seriously and will be addressing these areas to improve our service standards. Thank you again for your feedback. We hope to have the opportunity to provide you with a seamless and exceptional experience in the future that truly reflects the standard you expect. Sincerely, Arvee Palmea Assistant Manager Pullman Quay Grand Sydney Harbour

In partnership with TripAdvisor

Other web-users rate our hotel

  • 897 reviews 9.8/10 Location
  • 1,087 reviews 8/10 Room
  • 851 reviews 8.1/10 Service
  • 8 reviews 3.6/10 WiFi
  • 207 reviews 5.2/10 Cleanliness
  • 180 reviews 5.5/10 Value
  • 147 reviews 6.2/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.