The Sebel Sydney Chatswood 4.5 stars

Customer review rating (ALL Rating) 3.5/5 491 reviews

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Description

Hotel extras

  • Elegant conference spaces

  • Heated mineral pool

  • Gymnasium

  • Located in the heart of Chatswood steps from major shopping and dining precincts

  • All apartments are spacious and feature a balcony

Our accommodation(s)

Book this hotel
Room 1

Hotel location

The Sebel Sydney Chatswood

37 Victor Street
2067 CHATSWOOD
Australia

GPS:-33.797508, 151.182532

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Breakfast

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.5/5  491 reviews

TripAdvisor Rating  3.7/5  384 reviews

Customer review rating 1.5/5

Steven /. U. C. /. I. Families - Confirmed reviews ALL

Dear Steven, Thank you for taking the time to provide your feedback. We sincerely apologise that the bath towels were not changed as requested and that the rubbish was not emptied during your stay. This does not reflect the standard of service we strive to provide, and we will follow up with our housekeeping team to ensure this is addressed. Regarding the microwave, we’ve since checked the unit and confirmed it was not faulty but rather child-locked — a safety feature that can be activated if the start button is pressed rapidly multiple times. We apologise for any confusion this caused during your stay. In relation to early check-in, we completely understand the importance of clear communication. While we do our best to accommodate requests, early arrivals are subject to availability and can only be confirmed on the day of arrival. We’re sorry for any inconvenience this may have caused. We truly value your feedback and hope to have the opportunity to welcome you back for a more seamless experience in the future. Warm regards, The Sebel Sydney Chatswood

Customer review rating 4.0/5

Anant R. Families - Confirmed reviews ALL

Dear Anant, Thank you for taking the time to share your feedback and for rating your stay with us. We're so pleased to hear that you enjoyed the views from the balcony, the cleanliness of the apartment, and our convenient location close to transport and dining options. We sincerely apologise for the inconvenience regarding the in-room phone and tea and coffee supplies. Your comments have been shared with our team to ensure improvements are made, especially in addressing guest requests promptly and ensuring supplies are adequate for all guests. We’re grateful for your balanced feedback and delighted to know you’re considering staying with us again. We look forward to the opportunity to welcome you back to The Sebel Sydney Chatswood. Warm regards, The Sebel Sydney Chatswood

Customer review rating 4.0/5

Carol /. G. D. L. Families - Confirmed reviews ALL

Dear Guest, Thank you so much for your kind feedback! We're so pleased to hear that you found check-in easy and friendly, and that your room was clean and tidy. It’s always our aim to provide a smooth and comfortable experience from the moment you arrive. We appreciate your comments and look forward to welcoming you back to The Sebel Sydney Chatswood again soon. Warm regards, The Sebel Sydney Chatswood

Customer review rating 5.0/5

Shawn B. Business - Confirmed reviews ALL

Dear Shawn, Thank you for your wonderful feedback! We're so pleased to hear that you enjoyed your stay — from the spacious room and comfortable bed to the hot shower and convenient location. It's great to know our facilities and service met your expectations and helped make your visit a pleasant one. We truly appreciate your kind words and look forward to welcoming you back to The Sebel Chatswood in the near future. Warm regards, The Sebel Chatswood

Customer review rating 4.5/5

Nathanial T. Couples - Confirmed reviews ALL

Dear Nathanial, Thank you for taking the time to share your feedback following your stay at The Sebel Sydney Chatswood. We\'re delighted to hear you enjoyed our central location, spacious apartments, and the service provided by our friendly team. We appreciate your comments regarding the furniture and will keep this in mind as we continue to improve our guest experience. Thank you also for highlighting the convenience of our parking facilities. We look forward to welcoming you back again soon! Best regards, The Sebel Sydney Chatswood

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Other web-users rate our hotel

  • 376 reviews 9.6/10 Location
  • 570 reviews 5.1/10 Room
  • 314 reviews 6/10 Service
  • 17 reviews 6.5/10 WiFi
  • 245 reviews 2.1/10 Cleanliness
  • 148 reviews 2.3/10 Vibe
  • 139 reviews 3.2/10 Amenities
  • 76 reviews 5/10 Food

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