Name: The Sebel Sydney Chatswood - AccorHotels - ALL
Address: 37 Victor Street, CHATSWOOD, 2067, AU
Telephone: +61294141600
Rating: 3.4

The Sebel Sydney Chatswood

In the heart of Chatswood this property is an all apartment style hotel which offers immediate access to the areas business district major retails shopping area and Victoria Avenue. The hotel is adjacent to the railway station offering fast regular service to the Sydney CBD. Please Note: The Pool and Whirlpool will be unavailable due to maintenance works from 28th January 2026 - 30th April 2026.

With its superb location in the heart of Chatswood, The Sebel Sydney Chatswood offers the ideal base for business or leisure travel to Sydney. Chatswood is a vibrant suburb, just 20 minutes by train from Sydney CBD. Guests staying at this impressive Sydne y hotel are within easy reach of Chatswood s business district, Chatswood train station and Chatswood s shopping district, including Westfield Chatswood, Chatswood Chase and the Mandarin Centre. Other favourites include the Willoughby Spring Festival.

Situated in the centre of Chatswood, The Sebel Sydney Chatswood offers guests access to Sydney CBD, Chatswood's business district, Chatswood station and Chatswood's shopping district, including Westfield Chatswood, Chatswood Chase and the Mandarin Centre.

We look forward to welcoming you to The Sebel Sydney Chatswood your home away from home. Sit back relax and enjoy our hospitality. Feel welcome staying with us!

Thomas John, Hotel Management

Hotel extras

Elegant conference spaces
Heated mineral pool
Gymnasium
Located in the heart of Chatswood steps from major shopping and dining precincts
All apartments are spacious and feature a balcony

Our accommodation(s)

Apartment

1 Bedroom Apartment 1 Queen Bed

4 pers. max
70 m² / 753 sq ft

Bedding 1 x Queen size bed(s)

See availabilities

Apartment

2 Bedroom Apartment 1 King and 1 Queen Bed

5 pers. max
95 m² / 1022 sq ft

Bedding 1 x King size bed(s) and 1 x Queen size bed(s)

See availabilities

Apartment

2 Bedroom Apartment 1 King and 2 Single Beds

5 pers. max
95 m² / 1022 sq ft

Bedding 1 x King size bed(s) and 2 x Single bed(s)

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Apartment

2 Bedroom Premium Apartment 1 King and 1 QueenBed

6 pers. max
95 m² / 1022 sq ft

Bedding 1 x Queen size bed(s) and 1 x King size bed(s)

See availabilities

Apartment

3 Bedroom Apartment 1 King 1 Queen and 2 Single Beds

8 pers. max
110 m² / 1184 sq ft

Bedding 1 x Queen size bed(s) and 2 x Single bed(s) and 1 x King size bed(s)

See availabilities

Apartment

1 Bedroom Apartment Semi Accessible

Non contractual photo

4 pers. max
73 m² / 785 sq ft

Bedding 1 x Queen size bed(s)
Accessible room

See availabilities

Apartment

1 Bedroom Apartment Semi Accessible

Non contractual photo

4 pers. max
73 m² / 785 sq ft

Bedding 1 x Queen size bed(s)
Accessible room

See availabilities

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Hotel location

The Sebel Sydney Chatswood

37 Victor Street
2067 CHATSWOOD
Australia

GPS:-33.797508, 151.182532

+61 2 9414 1600

+61 2 9411 6177

CHATSWOOD

Railway station

Access: 600 m / 0.37 mi 3 min walk / 2 min drive

CONCOURSE

Art and Culture

Access: 400 m / 0.25 mi 4 min walk / 5 min drive

TARONGA ZOO

Zoo

Access: 12 km / 7.46 mi 16 min drive

STAR CITY CASINO

Casino

Access: 13 km / 8.08 mi 17 min drive

MANLY BEACH

Beach area

Access: 19 km / 11.81 mi 26 min drive

SHOPPING

Shopping centre/mall

Access: 500 m / 0.31 mi 3 min walk / 2 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Swimming pool
Car park
Shuttle
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Meeting rooms
100% Non Smoking Property

Breakfast

Non contractual photo

Meetings & Events

Number of Meeting Room: 5
Surface of the largest room: 13 m² / 139 sq ft
Maximum seats capacity: 100
Maximum capacity for banquets: 80

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 3.4/5 418 reviews

Watkins A. Business - 3/31/2026 Confirmed reviews ALL

Hotel is old and in need of renovation. Carpets and bathrooms were dirty. Difficult access after hours as no one on site

Purea N. Business - 3/30/2026 Confirmed reviews ALL

The location is great. Everything else needs improvement. The apartment- spacious but old and tired. The furniture needs updating, particularly the lounge which I covered with a sheet so I could sit on it. Super uncomfortable for a 2 week stay. The kitchen is not stocked and the oven was dirty, I couldn’t cook in there. The staff- hit and miss. One lady was great, but the rest were not. Lack of interest, wrong info- one wanted to charge us $80 to service the room and told us rooms don’t get serviced despite us staying for 2 weeks? No staff on duty when we arrived. Check in process a disgrace for an Accor hotel.

Lindsay E. Families - 3/29/2026 Confirmed reviews ALL

Had just arrived back from Japan. Inability access the lobby after hours. Phone number labelled didn’t work. Call centre unhelpful. Part hotel part residential. Rooms mixed. Room not representative of the photos. Bathroom was not cleaned well. Not worth Aud275.

Alan T. Couples - 3/27/2026 Confirmed reviews ALL

The booking in at 5pm was clunky and disjointed, not staff available to check in, phone operator was very generic and had little ability to answer local questions eg parking etc. It would also seem that the cleanliness of the room has dropped, there was no recognition of Accor status, with little knowledge of the staff that turned up Monday morning e.g.: welcome drinks of the tier, no knowledge how to bill utilising Reward Points. We will be seriously considering not stopping at the Sebel in the future after our last experience.

Langhorn L. Business - 3/25/2026 Confirmed reviews ALL

Our experience at The Sebel Chatswood was extremely disappointing and not at all representative of a 4.5‑star property, nor of what is depicted on the hotel’s website. On arrival, the reception desk was unattended, with no staff member available to assist us or provide access to the car park. After a prolonged wait, a staff member eventually appeared; however, the interaction was unpleasant and unwelcoming. Despite being an Accor member, there was no acknowledgment of membership or any attempt to provide even a basic level of customer service. The so‑called “welcome drinks” were handled poorly, with bottles of ginger beer simply slammed onto the desk without explanation or courtesy — a gesture that felt dismissive rather than welcoming. The room itself was grossly disappointing. It was unkempt, dishevelled, and had an unpleasant smell. Furnishings and fittings were dated and tired, and the condition of the room was completely unrepresentative of the photos displayed on the website. Overall, the accommodation fell well short of the quality and standard expected of a Sebel‑branded hotel. To add further disappointment, the pool and spa were closed, with notification provided only the day before arrival — particularly frustrating given that these facilities were a key reason for choosing this hotel, as actively promoted on your website. Overall, this stay fell significantly short of expectations and the Sebel brand promise. Poor service, lack of professionalism, misleading presentation, and substandard accommodation made for a very disappointing experience.