The Sebel Sydney Chatswood 4.5 stars

Customer review rating (ALL Rating) 3.5/5 489 reviews

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The Sebel Sydney Chatswood - Image 1
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37 Victor Street, 2067 CHATSWOOD, Australia

Description

Hotel extras

  • Elegant conference spaces

  • Heated mineral pool

  • Gymnasium

  • Located in the heart of Chatswood steps from major shopping and dining precincts

  • All apartments are spacious and feature a balcony

Our accommodation(s)

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Hotel location

The Sebel Sydney Chatswood

37 Victor Street
2067 CHATSWOOD
Australia

GPS:-33.797508, 151.182532

Telephone
Fax +61 2 9411 6177

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Breakfast

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.5/5  489 reviews

TripAdvisor Rating  3.7/5  383 reviews

Good location but dated

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Good location, excellent space, but room dated and could have better housekeeping/room maintenance.

Dear Guest, Thank you for sharing your feedback following your recent stay at The Sebel Sydney Chatswood. We\'re delighted to hear that you enjoyed our convenient location and spacious rooms. We also appreciate your comments regarding the room’s upkeep and cleanliness. Please be assured that we are reviewing your feedback with our housekeeping and maintenance teams to ensure improvements are made. Your insights are valuable to us, and we hope to have the opportunity to welcome you back for an even better experience in the future. Best regards, The Sebel Sydney Chatswood

The worst Accor hotel I have stayed in

Customer review rating 1.0/5

Daniel Business - Confirmed reviews ALL

the room was not as described, half the tv channels didn't work, the room was old windows had fingerprints on them, dishwasher had dirty water and food waste, cabinets were dirty, paint and scrapes throughout, Mould in silicone in shower

Dear Daniel, Thank you for taking the time to share your feedback regarding your recent stay with us. We\'re sincerely sorry to hear that your experience did not meet expectations, particularly in regard to the room condition and cleanliness. Please accept our apologies for the inconvenience caused by the issues you encountered, including the TV channels, cleanliness of the room and dishwasher, and maintenance concerns. This is not reflective of the standards we aim to uphold, and your comments have been shared with our housekeeping and maintenance teams for immediate review and corrective action. We truly value your feedback, as it helps us improve the quality of our services. Should you consider staying with us again, please don’t hesitate to contact us directly—we’d love the opportunity to provide you with a more enjoyable experience. Best regards, The Sebel Sydney Chatswood

Good location to train station and shops

Customer review rating 3.5/5

Liz T. Solo - Confirmed reviews ALL

Hotel is quite dated and bathrooms in need of replacement Paid for breakfast but did not receive - apparently its just a bag with cereal, long life milk, juice and muesli bar so quite happy i didnt get that for $20 - asked for refund which was processed without complaint

Below Accor standard

Customer review rating 1.0/5

Lyndall H. Couples - Confirmed reviews ALL

Very disappointed with the apartment! It’s is well below the standard for Accor

Dear Lyndall, Thank you for your feedback. We\'re truly sorry to hear that your recent stay did not meet your expectations and that the apartment did not reflect the high standards you associate with Accor. We take your comments seriously and would appreciate it if you could share more specific details about the issues you encountered. This will help us better understand what went wrong and allow us to take the necessary steps to improve. Please feel free to contact us directly at your convenience—we genuinely value your feedback and hope to have the opportunity to restore your confidence in a future stay. Best regards, The Sebel Sydney Chatswood

Well located but room needs was not the cleanest could do with a bit of an upgrade

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Room could do with a bit of an upgrade and a good clean.

Dear Paul, Thank you for taking the time to share your feedback following your recent stay at The Sebel Sydney Chatswood. We’re glad you chose to stay with us, and we truly appreciate your honest comments. We’re sorry to hear that the room did not meet your expectations in terms of cleanliness and condition. Please know that we are actively reviewing our maintenance and housekeeping standards to ensure a more comfortable and welcoming experience for all our guests. Your feedback is valuable, and we will use it to improve. We hope to have the opportunity to welcome you again and provide a much better experience next time. Best regards, The Sebel Sydney Chatswood

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Other web-users rate our hotel

  • 367 reviews 9.6/10 Location
  • 566 reviews 5.2/10 Room
  • 315 reviews 5.9/10 Service
  • 17 reviews 6.5/10 WiFi
  • 242 reviews 2/10 Cleanliness
  • 143 reviews 2.3/10 Vibe
  • 138 reviews 3.3/10 Amenities
  • 75 reviews 4.8/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.