The Sebel Sydney Chatswood 4.5 stars

Customer review rating 4.3/5 3,064 reviews
The Sebel Sydney Chatswood
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+ 22 Services
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Hotel extras

  • Elegant conference spaces

  • Heated mineral pool

  • Gymnasium

  • Located in the heart of Chatswood steps from major shopping and dining precincts

  • All apartments are spacious and feature a balcony

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • High-speed InternetPaying
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • SYDNEY INTL AIRPORTPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Massage (Nearby)
  • Babysitting on request
Catering
  • Breakfast
Business services
  • 4 meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

The Sebel Sydney Chatswood

37 Victor Street
2067
chatswood
australia

Tel: +61294141600

Fax: (+61)2/94116177

Contact email

Check-in from 14h00

Check out up to 11h00

  • BUS :   CHATSWOOD

  • By plane

    SYDNEY INTL AIRPORT At 27km / 16.78 miles - Shuttle paying

  • By train

    CHATSWOOD At 0.6km / 0.37 miles

GPS :-33.797508, 151.182532

Our accommodations

Offering 4.5-star apartment accommodation in the heart of Chatswood, The Sebel Sydney Chatswood provides all the convenience and comfort of apartment living, alongside the superb facilities of a hotel. This stylish Sydney hotel offers a range of one, two and three bedroom apartments, each elegantly appointed, spacious and contemporary in design. Each apartment features a fully equipped kitchen, laundry, a separate living and dining area, a modern bathroom and a furnished balcony overlooking Chatswood.

Accessible room

1 Bedroom Apartment 1 Queen Bed

  • Max. number of persons: 4
  • Area: From 70
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities

2 Bedroom Apartment 1 King and 1 Queen Bed

  • Max. number of persons: 5
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

2 Bedroom Apartment 1 King and 2 Single Beds

  • Max. number of persons: 5
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

2 Bedroom Premium Apartment 1 King and 1 QueenBed

  • Max. number of persons: 6
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

2 Bedroom Premium Apartment 1 King and 2 Single Beds

  • Max. number of persons: 6
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

3 Bedroom Apartment 1 King 1 Queen and 2 Single Beds

  • Max. number of persons: 8
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 117

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
The Sebel Sydney Chatswood

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,064 reviews

tripadvisor

TripAdvisor Rating 4.0/5

337 reviews

Fantastic Service

Customer review rating 4.3/5

L C. Business - 11/02/2020 Confirmed reviews ALL

Being on an overnight business trip I really appreciated the super friendly staff who manned the reception desk after business hours. They could not have been more helpful. The suite was clean, spacious and very comfortable. I will definitely be returning on my next trip.

Dear Lynelle, We are very appreciative of your excellent feedback and superb rating regarding your recent stay with us at The Sebel Sydney Chatswood. I am delighted to read your comments about our friendly and fantastic service. It is wonderful to know that our colleagues made your stay a great experience from start to finish. I understand that business trips can be exhausting, so it is fantastic to read that we were able to make your time here as smooth as possible. Thank you again for sharing your great experience, we look forward to welcoming you again on your next trip to Chatswood. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

Great location

Customer review rating 4.3/5

Shane R. Business - 09/02/2020 Confirmed reviews ALL

Always friendly staff, great location, large well appointed apartments

Dear Shane, Thank you for your time in completing this survey and for sharing your excellent review and rating regarding your recent stay with us. It is always great to receive positive feedback, especially our friendly service! It is also great to note that you enjoyed our spacious apartments and our convenient location. We are very fortuante to be situated in the heart of Chatswood with lots of shops and restaurants close by. I want to thank you for choosing to stay with us and hope you will allow us the opportunity of welcoming you again. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

The taxi driver had difficulty finding the place.

Customer review rating 4.3/5

Steve W. Business - 05/02/2020 Confirmed reviews ALL

It was ok. Cable tv options were limited and breakfast was pretty disappointing.

Dear Steve, Thank you for sharing your comments regarding your recent stay with us at The Sebel Sydney Chatswood. We appreciate your honesty and take on board your feedback as we are always looking to improve our breakfast offerings. Thank you again for your feedback, we hope you will allow us the opportunity of welcoming you again. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

Always amazing

Customer review rating 4.3/5

Regina A. J. W. Families - 01/02/2020 Confirmed reviews ALL

The service and the standard of the hotel is exceptional- we can rely and trust that our stays with the Sebel Chatswood are always of the highest standards- it’s a comfort to us when we arrive after a long journey to know that’s where we are staying.

Dear Regina & James, Thank you very much for your special words with regards to your most recent stay with us. I am delighted to know that you both had an amazing time with us and, as always, it was a pleasure welcoming you back. It is so wonderful knowing that we can be your home away from home and that you feel comfortable knowing you are staying with us, especially after a long & exhausting journey. I want to thank you both for your continuing loyalty in choosing to stay with us and look forward to welcoming you again soon. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

very good location and easy access to every thing

Customer review rating 4.3/5

Padmini W. Friends - 31/01/2020 Confirmed reviews ALL

Five of us stayed together in that apartment. Got all the basic requirments and comfort. we all had a very good time.

Dear Padmini, Thank you for your great review regarding your recent stay at The Sebel Sydney Chatswood. I am delighted to read that you had an enjoyable stay with your group. It is great to know that you liked both our location and found our apartments spacious and well equipped. Thank you again for choosing to stay with us, we look forward to the opportunity of welcoming you back. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

Perfectly located Top class Hotel

Customer review rating 4.3/5

Karenb Families - 29/01/2020 Confirmed reviews ALL

Another lovely stay at the Sebel Chatswood. Service was exceptional, as were the facilities. Will be back

Dear Karen, Thank you for your fantastic review regarding your recent stay with us at The Sebel Sydney Chatswood. I am delighted to know that you had another lovely stay with us and I thank you for your loyalty in choosing us. It is great to read that you loved both our hotel facilities and our friendly & helpful service. Our hope is to create a enjoyable and memorable experience for all of our guests and I am happy to know that we succeded in doing so. Thank you again for your time in sharing your experience and we look forward to welcoming you again on your next stay. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

Courteous staff and professional service. The hotel is well located next to train and metro station as well as the bus routes.

Customer review rating 4.3/5

Angela T. Friends - 28/01/2020 Confirmed reviews ALL

Pleasant and welcomed. Coming from 2 hours journey we were able to check in immediately and settle down in the apartment before lunch.

Dear Angela, We very much appreciate your excellent review and rating regarding your recent stay with us at The Sebel Sydney Chatswood. I am delighted to read that your stay with us was pleasant and welcoming. I hope that we could be your home away from home after a long journey of travelling. It is great to know that you loved both our convenient location and courteous & friendly service, and that this made for an enjoyable time with su. Thank you again for sharing your experience, we hope you will allow us the opportunity to welcome you again. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

Comfortable stay

Customer review rating 4.3/5

Anonymous Business - 23/01/2020 Confirmed reviews ALL

As a regular guest, this stay was consistent with previous ones

Dear Robyn, We thank you for sharing your feedback and for your time in completing this survey. We are delighted to be able to welcome you back at The Sebel Sydney Chatswood as a valued member of our Accor loyalty program. It is great to know that you had another enjoyable stay with us and we do hope that we provided a comfortable and convenient experience for you to enjoy. We thank you again for choosing to stay with us and look forward o the opportunity of welcoming you again. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

Very good

Customer review rating 4.3/5

Megan Families - 20/01/2020 Confirmed reviews ALL

I have always found the Sebel in Chatswood reliably good. The staff are always friendly, professional and helpful. The location is extremely convenient. The cost of the stay is good value for money. The rooms are comfortable, quiet, well appointed and well maintained. The children always enjoy the pool.

Dear Megan, We very much appreciate your feedback and your time in completing this survey regarding your recent stay with us at The Sebel Sydney Chatswood. We are so glad to know that we can be counted on as providing a reliably good service each time you stay with us. We thank you for acknowledging our colleagues, we are so happy to know that we provided a friendly, professional & helpful service. It's great to know that the kids enjoyed our great mineral pool & we hope you had the opportunity to enjoy our other hotel facilities like our gym, sauna & spa. Thank you again for choosing to stay with us, we hope to welcome you again soon. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

Comfortable.

Customer review rating 4.3/5

David M. Business - 20/01/2020 Confirmed reviews ALL

Reception staff were great. Very warm and welcoming. Overall impression of the building is that it looks "tired" and in need of a freshen up. Amenities in the room were great. Bed is comfortable. Air conditioner was quiet. Plenty of hot water. Large size fridge, and a freezer that actually works is very welcome. The bathroom needs some attention however. The back of the bathroom door has paint chipped off, and the grout is very dark in color indicating it is dirty/mouldy.

Dear David, Thank you very much for your honest feedback regarding your recent stay at The Sebel Sydney Chatswood. We appreciate your comments about being tired and dated and we respectfully acknowledge our product is not new, although we do hope that our service and cleanliness make for a warm welcoming stay. Thank you for sharing your concerns regarding the bathroom defects. I will be sharing your concerns with our maintenance team to ensure that these isssues are reslolved. We thank you again for taking the time to share your feedback and hope you will allow us the opportunity of wecloming you again. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood
Customer review rating 4.3/5

Mrs.n.r. Families - 20/01/2020 Confirmed reviews ALL

Our recent stay at the Sebel Sydney Chatswood was amazing. The staff were warm & welcoming & very helpful .The hotel was beautifully decorated, the two bedroom apartment we stayed in was spacious & beautifully decorated & quiet , with the most stunning city views . The self parking was easy & very secure . The Sebel Sydney Chatswood perfectly located as it’s right across from the Westfield Chatswood shopping centre & Chatswood chase shops . The Hotel is a very short walk from restaurants & cafes . There is so many things to see & do . Our stay at the Sebel Sydney Chatswood was an amazing & very positive experience, we would highly recommend staying here .

Dear Nola, Thank you very much for your wonderful feedback and fantastic rating regarding your recent stay with us at The Sebel Sydney Chatswood. We are so pleased to read your amazing experience during your stay with us. It is fantastic to know that you loved both our hotel and our warm, welcoming & helpful service. We are glad you enjoyed our easy & convenient location, right across the road from so many great shops, restaurants and cafe's. Thank you again for choosing to stay with us and sharing your positive feedback. We look forward to the opportunity of welcoming you back. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

Graet

Customer review rating 4.3/5

Stephan G. Business - 19/01/2020 Confirmed reviews ALL

Great, as usual

Dear Stephan, Thank you for your excellent rating and feedback regarding your stay with us. We are delighted to know that we were able to provide you with another great stay with us. We thank you for your continued loyalty to The Sebel Sydney Chatswood and look forward to to the opportunity of welcoming you again. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

Great size rooms

Customer review rating 4.3/5

Steve H. Business - 17/01/2020 Confirmed reviews ALL

The rooms are very spacious with generous balconies and separate living areas. I enjoy staying here due to it's location near restaurants and shops plus the facilities at the hotel.

Dear Steve, We very much appreciate your lovely feedback and great rating regarding your recent stay at The Sebel Sydney Chatswood. It is fantastic to know that you enjoyed your spacious apartment and balcony and were able to enjoy some of the great facilities we have to offer at our hotel. We are so pleased to read that you loved our location as much as we do, we are very fortunate to be so close to so many great restaurants & shops right in the heart of Chatswood. Thank you again for choosing to stay with us, we look forward to the opportunity of welcoming you again. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

Thank you - we were very happy!

Customer review rating 4.3/5

Carolyn G. Families - 17/01/2020 Confirmed reviews ALL

We hadn't stayed with you before; your affordable rates for a family room attracted us to make the booking and we couldn't have been more pleased with the location, and the room. We'll definitely be back!

Dear Carolyn, Thank you very much for sharing your wonderful feedback and fantastic review regarding your recent stay with us. We are so delighted to read your lovely comments. It is lovely to know you had such an enjoyable time here. It is great to know that you enjoyed both our spacious family apartments and our convenient location, right in the heart of Chatswood. Thank you again for sharing your experience & for choosing to stay with us. We look forward to welcoming you again soon. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

Everything was great for my family of five.

Customer review rating 4.3/5

Johnny Families - 12/01/2020 Confirmed reviews ALL

Enjoyable, easy to get to and park.

Dear John, We are delighted to read your excellent feedback regarding your recent stay at The Sebel Sydney Chatswood. It is fantastic to read that everything was great for you and your family during your stay with us. We love knowing that we could provide an enjoyable and comfortable experience for you and your family and do look forward to the opportunity of welcoming you again soon. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

Great location

Customer review rating 4.3/5

Kelly D. Families - 10/01/2020 Confirmed reviews ALL

Great location with access to train station shopping and local eateries. We stayed 4 nights in a 2 bedroom apartment for 2 adults 3 children. Rooms were clean disappointed with the sofa lounge for our 10 year old- he could feel the springs through the mattress we tried to soften it up with extra blankets after he refused to sleep on springs he ended up sleeping on top of the lounge the first night. Kids enjoyed access to the pool. Apartment was serviced which was also lovely.

Dear Kelly, I thank you for sharing your concerns with regards to your recent stay and in particular to the sofa bed. Being a parent myself, I was disheartened to hear of your experience and as I cannot turn back the clock for you, I sincerely wish to apologise for the inconvenience that this caused to your son and your family. However, it was great to hear that the kids enjoyed the pool during your stay with us. I have shared your concerns with our management team to ensure there is no future ocurrance. Once again I want to thank you for sharing your experience and do hope you will allow us the opportunity of welcoming you again. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

Excellent stay

TripAdvisor rating 4.0/5

ohloy Family - 10/01/2020 TripAdvisor review

We had a really nice city view looking at the NYE fireworks, and we really appreciated that! And the swimming pool was great and very much enjoyed. The bed was a bit soft and we asked for a hard board and was kindly catered for us. Cant thank you and recommend more! :)

Dear ohloy, Thank you for your fabulous review and excellent rating regarding your recent stay at The Sebel Sydney Chatswood. We are delighted to read you had a very pleasant stay with us and loved the view of the fireworks on NYE. It's fantstic to hear that you enjoyed the facilities our hotel has to offer, including our mineral pool. We are very appreciative of your time in completing this survey and thank you for choosing to stay with us. Wishing you & your family a fantastic New Year. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

Great location, great self contained apartment

TripAdvisor rating 4.0/5

Esther H Family - 10/01/2020 TripAdvisor review

We stayed there for 3 nights. Love the location, easy access to public transport especially train, lots of nice food and wesfield shopping centre just across the street. The apartment has a great view at night and it's very spacious. The staff is very helpfull too.

Dear Esther, Thank you for your kind feedback regarding your stay at our hotel. We love reading your 3 night stay with us was comfortable and enjoyable and that you loved our location as much as we do. Thank you also for acknowledging our staff, we are delighted to read that we provided a helpful service. I will pass your comments along to our team as I am sure they will be pleased to know that had such an impact on your stay. We very much appreciate you taking the time to share your feedback and look forward to the opportunity of welcoming you again. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

Mrs Dawn L.

Customer review rating 4.3/5

Dawn L. Families - 09/01/2020 Confirmed reviews ALL

Extremely helpful reception staff. Pool and jacuzzi area could have been cleaner. Apartment was spacious and clean but oven handle was broken and grill did not work - outdated, needs replacing. Both bedrooms need to be able to split beds as we had to sleep in smaller room due to beds not splitting and our children in master bed room as beds could be split. Air conditioning needs to be separate in bedrooms. Car parking charge is extortionate.

Dear Dawn, We very much appreciate your honest feedback regarding your recent experience with us. I apologise that the bedding congfiguration of our 2 bedroom premium apartment caused you & your family inconveinece. We consider your feedback as it is intended to improve our hotel offerings. With regards to air conditioning in our property, all our apartments have one unit installed within the ceiling. Although I understand your request for individual units, unfortunately the structure of the property is not set in this manner. I thank you for acknowledging our reception colleagues who would be grateful to hear this feedback. Thank you again Dawn for sharing your concerns and I hope you will allow us the opportunity to welcome you again. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

Pleasant and enjoyable

Customer review rating 4.3/5

Madsmolley I. Families - 07/01/2020 Confirmed reviews ALL

Check in and check out was very easy and fast. Staff were friendly and attentive. Was booked into a 2brm apartment for 10 days which served my family well. The only improvement I would suggest is if they had free wifi like other hotels of similar rating. At least some body lotion should be included in the toiletries given everyday as none was. Otherwise the place was very conveniently located to westfield shop and train station into city which made sight seeing very easy. Would recommend this place.

Dear Madsmolley, We very much appreciate your great comments and feedback regarding your stay at the The Sebel Sydney Chatswood. It is fantastic to hear that your stay with us was pleasant and enjoyable and check in and check out was very easy as fast. We are happy to hear that our staff provided a friendly and attentive service and that you & your family enjoyed your spacious 2 bedroom apartment. Thank you for your feedback regarding the wi-fi. We understand your concerns and do encourage our guests to join our free of charge Accor Live Limitless loyalty program, which offers many great upgrades, including complimentary wi-fi. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood
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