Mercure Sydney Manly Warringah 4 stars

Customer review rating (ALL Rating) 4.0/5 1,278 reviews

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Mercure Sydney Manly Warringah - Image 1
Mercure Sydney Manly Warringah - Image 2
Mercure Sydney Manly Warringah - Image 3
Mercure Sydney Manly Warringah - Image 4
4 Victor Road, 2100 BROOKVALE, Australia

Description

Hotel extras

  • A short drive away from the iconic Manly beach and Warringah Mall

  • Features 120 spacious, newly renovated rooms

  • Easy accessible on the site parking area with no height limit

  • Versatile event space for an intimate board meeting or small conference

  • Quick picturesque ferry ride to Sydney CBD

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Accessible Queen Room

Photo out of - Standard Accessible Queen Room

Spacious wheelchair-accessible room with a Queen bed featuring a mini fridge and a kettle. Enjoy added amenities such as a safe, dining table, iron, bathroom essentials with a hairdryer, and a smart TV with Chromecast.

Max. number of persons
2
Area
From 25 m² / 269 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink lever hardware
  • Sink top 27”-34” above floor
  • Clear space under sink is at least 27” high at 8” from the front edge and 17” from front edge for 9” above floor.
  • Bathroom has 60” diameter turning radius or space for T-turn
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Bottom edge of reflective edge of mirror no higher than 40” above floor
  • Handheld shower
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge
  • 36” wide route to both sides of bed (in room with one bed)

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Doorways provide 32” clear width
  • Lever door hardware
  • Desk top is 27”-34” high with space underneath that is 30” W, 27” H and 17” deep
  • Drapery controls no higher than 48” with loop ends
  • Thermostat no higher than 48” above floor
  • Light switches no higher than 48” above floor
  • At least one closet rod no higher than 48” above floor
  • Safe shelf and controls 15”-48” above floor
  • Built in visual fire alarm
  • Phone within 4 ft. of outlet
  • Flashing light for incoming telephone calls

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
  • 2 pers. max
  • 25 m² / 269 sq ft
  • Bedding 1 x Queen size bed(s)
  • Accessible room
See availabilities

Spacious room with a King bed featuring a mini fridge and a kettle. Enjoy added amenities such as a safe, dining table, iron, bathroom essentials with a hairdryer, and a smart TV with Chromecast.

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
See availabilities

Spacious room with two Single beds featuring a mini fridge and a kettle. Enjoy added amenities such as a safe, dining table, bathroom essentials with a hairdryer, and a smart TV with Chromecast.

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
See availabilities

Spacious room with three Single beds featuring a mini fridge and a kettle. Enjoy added amenities such as a safe, dining table, iron, bathroom essentials with a hairdryer, and a smart TV with Chromecast.

Max. number of persons
3
Area
From 25 m² / 269 sq ft

Bedding

Single bed(s) x3

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
See availabilities

Spacious superior room with a Queen bed featuring a mini fridge and a kettle. Enjoy added amenities such as a safe, dining table, iron, bathroom essentials with a hairdryer, and a smart TV with Chromecast.

Max. number of persons
3
Area
From 25 m² / 269 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
See availabilities

Spacious accessible family room with two Queen beds featuring a mini fridge, and a kettle. Enjoy added amenities such as a safe, dining table, iron, bathroom essentials with a hairdryer, and a smart TV with Chromecast.

Max. number of persons
4
Area
From 35 m² / 376 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink lever hardware
  • Sink top 27”-34” above floor
  • Clear space under sink is at least 27” high at 8” from the front edge and 17” from front edge for 9” above floor.
  • Bathroom has 60” diameter turning radius or space for T-turn
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Bottom edge of reflective edge of mirror no higher than 40” above floor
  • Handheld shower
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge
  • 36” wide route to both sides of bed (in room with one bed)

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Doorways provide 32” clear width
  • Lever door hardware
  • Desk top is 27”-34” high with space underneath that is 30” W, 27” H and 17” deep
  • Drapery controls no higher than 48” with loop ends
  • Thermostat no higher than 48” above floor
  • Light switches no higher than 48” above floor
  • At least one closet rod no higher than 48” above floor
  • Safe shelf and controls 15”-48” above floor
  • Built in visual fire alarm
  • Phone within 4 ft. of outlet
  • Flashing light for incoming telephone calls

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
See availabilities

Hotel location

Mercure Sydney Manly Warringah

4 Victor Road
2100 BROOKVALE
Australia

GPS:-33.76033, 151.27678

Telephone
Fax +61000000
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 120 rooms
  • 4 rooms for people with reduced mobility
  • 50 family rooms
  • 2 connecting rooms
  • 120 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Laundromat
  • Laundromat Additional charge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Umbrellas
  • Umbrellas Additional charge

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Pets

Pets not allowed

Catering

One Restaurant

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

One Meeting room

Business Center

  • Business center is wheelchair accessible
  • On site
  • Outdoor parking
  • Private
  • 30 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 3 m / 9.84 ft

  • Parking pricing: 12.50 € 20 AUD Per day

Services & equipment

  • Intercom

Security

  • Well-lit parking
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

DISTRIKT PRESS CAFE

Photo out of - DISTRIKT PRESS CAFE

Distrikt Press is your home away from home, with dynamic spaces to sit, work or play, as well as flexible service styles and eating options. Check out our breakfast and all-day dining menu, and take your friends, co-workers or family members with you.

Cooking style
Cafe
Classifications & labels
2025
Capacity
60
Accessibility
Accessible service
4 Victor Road, 2100 Brookvale, Australia
Telephone +61 2 7255 1800
Menu PDF
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace
  • Takeaway Meals
  • Musical Atmosphère

Payment

  • Credit card
  • Apple Pay
  • Contactless
  • Other

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • JCB
  • Visa

Wine and other drinks information

  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Light menu
  • Vegetarian menu

Distrikt Press is your home away from home, with dynamic spaces to sit, work or play, as well as flexible service styles and eating options. Check out our breakfast and all-day dining menu, and take your friends, co-workers or family members with you.

Start your Northern Beaches adventure with our abundant buffet breakfast. Featuring both Continental and Full English options, it's the perfect fuel for exploring Manly.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,278 reviews

Customer review rating 3.5/5

Jessica O. Solo - Confirmed reviews ALL

Dear Jessica, Thank you for taking the time to share your feedback. We are pleased to hear that you found our team friendly and helpful and that you enjoyed a comfortable stay. We are, however, sorry to learn that the cleanliness of the bathroom, particularly the shower, did not meet your expectations. Please accept our sincere apologies for this oversight. Cleanliness is one of our highest priorities, and your comments have been shared with our Housekeeping team so that additional attention can be given to these areas and standards can be reinforced. We appreciate you bringing this to our attention, as guest feedback helps us improve our services and facilities. We hope to have the opportunity to welcome you back and provide you with a much-improved experience in the future. Kind regards, Alice Brodribb Assistant Manager

Customer review rating 4.5/5

Alan J. B. Friends - Confirmed reviews ALL

Dear Alan, Thank you for taking the time to provide us with your feedback from your recent stay with us here at Mercure Sydney Manly Warringah. I am pleased that you enjoyed our convenient location, with easy access to transport to Manly Ferry, nearby shopping centres, and Manly Leagues Club across the road. We are also delighted to hear that our friendly and knowledgeable team provided good service during your stay. I will be sure to pass on your kind recognition to Sabrina. We appreciate your feedback regarding the ease of access and will take your comments into consideration as we continue to improve our guests' experience. Thank you once again for sharing your experience and for your continued support as an ALL Accor member. We look forward to welcoming you back to Mercure Sydney Manly Warringah in the future. Sincerely, Alexia Assistant Manager

Customer review rating 2.5/5

Kristie R. Families - Confirmed reviews ALL

Dear Kristie, Thank you for taking the time to provide us with your feedback from your recent stay with us here at Mercure Sydney Manly Warringah. I am pleased that you found our location convenient, appreciated the ample parking, and felt our pricing was fair over the long weekend. However, I sincerely apologise that the cleanliness of your room did not meet your expectations. We appreciate your feedback regarding the bathroom and shower facilities and will share your comments with our housekeeping and maintenance teams for review. Thank you again for your feedback. We hope to have the opportunity to provide you with a better experience on your next visit. Sincerely, Alexia Assistant Manager

Customer review rating 1.5/5

Neville J. Business - Confirmed reviews ALL

Dear Neville, Thank you for taking the time to provide us with your feedback following your recent stay with us here at Mercure Sydney Manly Warringah. I would like to sincerely apologise for the disappointing experience you encountered during your stay. We are particularly concerned to hear that you were allocated a room that had not been serviced and that your interactions with our reception team did not meet your expectations. This is certainly not the standard of service or cleanliness we aim to provide our guests. We also appreciate your feedback regarding the self-check-in process, staff customer service, parking arrangements and in-room television facilities. Your comments are important to us, and we will ensure they are shared with our management team for review and improvement. We value your feedback and regret that we fell short of providing you with a comfortable and welcoming experience. We hope to have the opportunity to restore your confidence in our hotel and provide you with a much better stay in the future. Sincerely, Alexia Assistant Manager Mercure Sydney Manly Warringah

Customer review rating 3.0/5

Michael M. Business - Confirmed reviews ALL

Dear Michael, Thank you for taking the time to provide us with your feedback from your recent stay with us here at Mercure Sydney Manly Warringah. I am pleased that you found our location convenient, particularly with the Manly Warringah Leagues Club nearby for dining options. However, I am sorry to hear that the hot water pressure in both rooms did not meet your expectations. Please be assured that your feedback has been noted and will be shared with our maintenance team for further investigation. We appreciate you sharing your experience with us, as your feedback helps us identify areas where we can improve our guest experience. We hope to have the opportunity to welcome you back for a more comfortable stay in the future. Sincerely, Alexia Assistant Manager

Dear Jessica, Thank you for taking the time to share your feedback. We are pleased to hear that you found our team friendly and helpful and that you enjoyed a comfortable stay. We are, however, sorry to learn that the cleanliness of the bathroom, particularly the shower, did not meet your expectations. Please accept our sincere apologies for this oversight. Cleanliness is one of our highest priorities, and your comments have been shared with our Housekeeping team so that additional attention can be given to these areas and standards can be reinforced. We appreciate you bringing this to our attention, as guest feedback helps us improve our services and facilities. We hope to have the opportunity to welcome you back and provide you with a much-improved experience in the future. Kind regards, Alice Brodribb Assistant Manager

Customer review rating 4.5/5

Alan J. B. Friends - Confirmed reviews ALL

Friendly, Knowledgeable staff, Good service .

Dear Alan, Thank you for taking the time to provide us with your feedback from your recent stay with us here at Mercure Sydney Manly Warringah. I am pleased that you enjoyed our convenient location, with easy access to transport to Manly Ferry, nearby shopping centres, and Manly Leagues Club across the road. We are also delighted to hear that our friendly and knowledgeable team provided good service during your stay. I will be sure to pass on your kind recognition to Sabrina. We appreciate your feedback regarding the ease of access and will take your comments into consideration as we continue to improve our guests' experience. Thank you once again for sharing your experience and for your continued support as an ALL Accor member. We look forward to welcoming you back to Mercure Sydney Manly Warringah in the future. Sincerely, Alexia Assistant Manager

Customer review rating 2.5/5

Kristie R. Families - Confirmed reviews ALL

Convenient location, ample parking, fair pricing given the long weekend The room itself was tidy but not clean. Very dusty and shower cubical had visible mould in the grout. A different shower head may alleviate issues with rinsing bleaching product.

Dear Kristie, Thank you for taking the time to provide us with your feedback from your recent stay with us here at Mercure Sydney Manly Warringah. I am pleased that you found our location convenient, appreciated the ample parking, and felt our pricing was fair over the long weekend. However, I sincerely apologise that the cleanliness of your room did not meet your expectations. We appreciate your feedback regarding the bathroom and shower facilities and will share your comments with our housekeeping and maintenance teams for review. Thank you again for your feedback. We hope to have the opportunity to provide you with a better experience on your next visit. Sincerely, Alexia Assistant Manager

Customer review rating 1.5/5

Neville J. Business - Confirmed reviews ALL

Automated booking system seems to give reception staff a free ticket to not have a care in the world.. They need further training in customer service and park personal cars away from front of entrance with a staff P plate car parked there for hours making it difficult for service trucks to pRk. I have stayed in many hotels in all states and they all had a smart TV or Netflix as standard. Brookvale hotel manager should step up and focus on running g the joint with focus.

Dear Neville, Thank you for taking the time to provide us with your feedback following your recent stay with us here at Mercure Sydney Manly Warringah. I would like to sincerely apologise for the disappointing experience you encountered during your stay. We are particularly concerned to hear that you were allocated a room that had not been serviced and that your interactions with our reception team did not meet your expectations. This is certainly not the standard of service or cleanliness we aim to provide our guests. We also appreciate your feedback regarding the self-check-in process, staff customer service, parking arrangements and in-room television facilities. Your comments are important to us, and we will ensure they are shared with our management team for review and improvement. We value your feedback and regret that we fell short of providing you with a comfortable and welcoming experience. We hope to have the opportunity to restore your confidence in our hotel and provide you with a much better stay in the future. Sincerely, Alexia Assistant Manager Mercure Sydney Manly Warringah

Customer review rating 3.0/5

Michael M. Business - Confirmed reviews ALL

Handy place to stay right next to Manly NRl Club re food

Dear Michael, Thank you for taking the time to provide us with your feedback from your recent stay with us here at Mercure Sydney Manly Warringah. I am pleased that you found our location convenient, particularly with the Manly Warringah Leagues Club nearby for dining options. However, I am sorry to hear that the hot water pressure in both rooms did not meet your expectations. Please be assured that your feedback has been noted and will be shared with our maintenance team for further investigation. We appreciate you sharing your experience with us, as your feedback helps us identify areas where we can improve our guest experience. We hope to have the opportunity to welcome you back for a more comfortable stay in the future. Sincerely, Alexia Assistant Manager

Customer review rating 2.5/5

Richard O. Couples - Confirmed reviews ALL

I booked directly with hotel and paid more than others who paid through an alternative platform, breakfast price was excessive, and our aircon did not work.

Dear Richard, Thank you for taking the time to provide us with your feedback from your recent stay with us here at Mercure Sydney Manly Warringah. I am pleased that you found our location convenient. However, I sincerely apologise that your experience did not meet your expectations, particularly regarding the air conditioning, breakfast pricing, and the concerns you raised about the room rate. We understand how important comfort and value for money are, and I am sorry for the inconvenience caused by the air conditioning not working during your stay. Your feedback is valuable to us, and we will share your comments with the relevant teams for review and improvement. We appreciate you bringing these matters to our attention and hope to have the opportunity to provide you with a more enjoyable experience in the future. Sincerely, Alexia Assistant Manager

Customer review rating 4.5/5

Debra S. Couples - Confirmed reviews ALL

Well appointed room, parking and breakfast optional. Well situated close to buses.

Dear Debra, Thank you for taking the time to provide us with your feedback from your recent stay with us here at Mercure Sydney Manly Warringah. I am pleased to hear that you enjoyed your stay and found your room well appointed, our self-check-in process smooth, and our location convenient for public transport. It is also wonderful to know that you appreciated the flexibility of our optional extras and our sustainability initiatives. Thank you for your helpful suggestions regarding the recycling bin size. We appreciate you taking the time to share your thoughts, as feedback like yours helps us continue to improve our facilities and guest experience. We truly appreciate your positive review and look forward to welcoming you back to Mercure Sydney Manly Warringah in the future. Sincerely, Alexia Assistant Manager

Customer review rating 4.0/5

Karen M. Solo - Confirmed reviews ALL

Bed was very comfy, room was clean, no sofa though unsure if this is because of the king bed.

Dear Karen, Thank you for taking the time to provide us with your feedback from your recent stay with us here at Mercure Sydney Manly Warringah. I am pleased to hear that you had a comfortable stay and enjoyed the cleanliness of your room, the comfortable bed, and our easy self-check-in process. We also appreciate your positive comments regarding our sustainability efforts and the signage provided throughout the hotel. Thank you for your feedback regarding the absence of a sofa in your room. We appreciate you sharing your thoughts, as guest feedback helps us better understand our guests' needs and expectations. We look forward to welcoming you back to Mercure Sydney Manly Warringah for another enjoyable stay. Sincerely, Alexia Assistant Manager

Customer review rating 5.0/5

Martin W. Couples - Confirmed reviews ALL

All.excellent staff friendly and helpful There for walking football tournament and hotel was close by

Dear Martin, Thank you for taking the time to provide us with your wonderful feedback from your recent stay with us here at Mercure Sydney Manly Warringah. I am delighted to hear that you had such an excellent stay and found our location convenient for your walking football tournament. It is especially pleasing to know that every team member you encountered was friendly and helpful, and that our accommodation and facilities met your expectations. We truly appreciate your kind words and your continued support as an ALL Accor Gold member. Your feedback is a great encouragement to our team, and we look forward to welcoming you back to Mercure Sydney Manly Warringah for another enjoyable stay. Sincerely, Alexia Assistant Manager

Customer review rating 5.0/5

Sam M. Business - Confirmed reviews ALL

Excellent staff especially the reception staff.

Dear Sam, Thank you for taking the time to provide us with your wonderful feedback from your recent stay with us here at Mercure Sydney Manly Warringah. I am delighted to hear that you had such a lovely experience and that our team, particularly Sabrina and Natalia, made a positive impression during your stay. I will be sure to share your kind words with them, as recognition like yours is always greatly appreciated. It is wonderful to know that you enjoyed your stay and would happily return. Thank you for your support and for taking the time to share your experience with us. We look forward to welcoming you back to Mercure Sydney Manly Warringah again soon. Sincerely, Alexia Assistant Manager

Customer review rating 5.0/5

Vanessa W. Solo - Confirmed reviews ALL

Clean and quiet room.

Dear Vanessa, Thank you for taking the time to provide us with your feedback from your recent stay with us here at Mercure Sydney Manly Warringah. I am delighted to hear that you had a comfortable stay and enjoyed the cleanliness and quietness of your room. We are also pleased to know that our team and overall service contributed to such a positive experience. Thank you for your perfect rating and for recommending our hotel. Your kind feedback is greatly appreciated and serves as wonderful encouragement for our team. We look forward to welcoming you back to Mercure Sydney Manly Warringah for another comfortable and enjoyable stay. Sincerely, Alexia Assistant Manager

Customer review rating 4.5/5

Jason S. Couples - Confirmed reviews ALL

It was great to have a late check in and late check out

Dear Jason, Thank you for taking the time to provide us with your feedback from your recent stay with us here at Mercure Sydney Manly Warringah. I am delighted to hear that you had a great experience and that our team provided excellent service throughout your stay. We are pleased that the flexibility of late check-in and late check-out added to your comfort and convenience, and that you felt well recognised as an ALL Accor member. We also appreciate your feedback regarding the age of our facilities and room cleanliness. Your comments are valuable to us as we continue working to improve our guests' experience. Thank you again for your kind words and for choosing Mercure Sydney Manly Warringah. We look forward to welcoming you back for another enjoyable stay. Sincerely, Alexia Assistant Manager

Customer review rating 3.5/5

Vanessa B. Families - Confirmed reviews ALL

The hotel was comfortable, however the attention to cleanliness in the bathroom was very average (floor tiles look like they need a deep clean/scrub) and hand basin area not wiped down properly. I also found the artificial airfreshener smell in the entry foyer unpleasantly overbearing.

Dear Vanessa, Thank you for taking the time to provide us with your feedback following your recent family stay with us here at Mercure Sydney Manly Warringah. I am pleased to hear that you found the hotel comfortable and appreciated the service provided by our team. However, I sincerely apologise that the bathroom cleanliness did not meet your expectations and that the air freshener scent in the foyer was unpleasantly strong. We take your comments seriously and will share them with the relevant teams for review and improvement. I also apologise for the inconvenience caused by the lack of clear information regarding our Wi-Fi access in your room. Your feedback is valuable to us, as it helps us identify areas where we can improve the overall guest experience. Thank you again for sharing your experience. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay in the future. Sincerely, Alexia Assistant Manager

Customer review rating 4.5/5

Peter C. E. Couples - Confirmed reviews ALL

Easy parking and then use of public bus access across the road

Dear Peter, Thank you for taking the time to provide us with your feedback following your recent stay with us here at Mercure Sydney Manly Warringah. I am pleased to hear that you and your partner enjoyed a comfortable stay and that breakfast was a highlight of your experience. It is also great to know that you found our parking convenient and appreciated the easy access to public transport across the road. We sincerely appreciate your kind feedback and continued support as an ALL Accor Gold member, and we look forward to welcoming you back again soon. Sincerely, Alexia Assistant Manager

Customer review rating 0.5/5

Fennix C. Couples - Confirmed reviews ALL

When we checked into our room, we went to use the fridge. The fridge was hot, the milk in the fridge was hot. Not room temperature hot. I phoned reception as we just needed a new fridge, or a different room. Not a huge deal. The lady came up to have a look at the fridge. Saw it was plugged in and running and puts her hand in it and has gone "it’s working this is just how fridges are". As far as I was aware fridged were meant to be cold, not hot. She asked if we still wanted a new fridge or were happy. I asked for a new fridge or room, so we were able to use it. She ends up bringing a new fridge that worked and was cold. That was perfect. I then go to put our things in the fridge. It is covered in dry milk at the bottom. I decided to let them know when they were cleaning the room the next day to clean the fridge. I then went to grab a drink of water in a cup. All the normal glasses were dirty, one with a massive coffee ring in the bottom. Most of the wine glasses were dirty too. I left these in the sink. Not a great start for the first hour in the Mecure. The next morning, I let the reception team know to tell housekeeping we need the fridge cleaned and the glasses cleaned. They left a note and we headed out for the day. When we return that afternoon, I go to grab something out of the fridge. It has not been cleaned. I then check on the cups. The cup with the coffee stain has been put back in the cupboard. I phone reception and let them know and they are going to send housekeeping up. Housekeeping arrives with a dry dishtowel and asks what the issue is extremely rudely. I show her the fridge with dried milk all over it. She barely wipes it down with the dry tea towel and asks if that was all. I then show her the cup. She takes the same tea towel that now has dry milk all over it and wipes the cup out not removing the stain and tells me it is clean it’s just a mark in the cup. Regardless of if it was just a mark, she has now just wiped it with a dried milk tea towel. It took me three tries to tell her that even if it was clean, it's not now as she’s wiped dried milk in it. She finally offers to get us a new cup. She was extremely rude and made everything feel like such an inconvenience. After she has left and we have a new cup, I look in the fridge. There is still milk all over the bottom of the fridge. At this point I am over the whole situation, so I leave it till we check out in the morning. I go to check out and let the assistant manager behind the counter know what has happened in our stay. I feel it has been an awful experience seeing as we have paid over $800 to stay here for 3 nights. She offers us a coffee for our troubles. Neither my partner nor I drink coffee. She lets us know we can have any drink. I don’t think a bottle of Powerade that the hotel purchases at a wholesale price and charges $6 for is an acceptable offer for what we have experienced. We let her know we don't want a drink. We aren’t looking for a full refund, but some compensation would be preferred. She lets us know that she will speak to her managers and email us. This was on Friday the 2nd of October. I have yet to hear back from anyone about this. This is not the first time we have stayed at a Mecure, and the last time we stayed the housekeeping was just as poor as we found an empty beer bottle in the room and a twin king that kept sliding apart with a timer on the aircon we couldn’t turn off. I will not be staying at a Mecure again.

Dear Fennix, Thank you for taking the time to share your detailed feedback following your recent stay with us here at Mercure Sydney Manly Warringah. I am sincerely sorry for the disappointing experience you and your partner encountered during your stay. Please accept my apologies for the cleanliness issues with the fridge and glassware, the unsatisfactory response from our housekeeping team, and the lack of follow-up regarding the concerns you raised at check-out. This is certainly not the standard of cleanliness, professionalism and guest care we strive to provide. I also understand your frustration that the issues were not properly resolved despite being raised with our team on multiple occasions, and that the proposed gesture at check-out did not adequately address your concerns. We recognise the importance of taking guest feedback seriously and following through on any commitments made. We are particularly disappointed to learn that this experience, along with your previous stay, has affected your confidence in our hotel. Your feedback has been noted and will be shared with the relevant management teams for review. Thank you again for bringing these matters to our attention. We sincerely regret that we fell short of your expectations and apologise for the inconvenience and frustration caused. Sincerely, Alexia Assistant Manager

Customer review rating 3.5/5

Tony S. Families - Confirmed reviews ALL

Comfortable stay

Dear Tony, Thank you for taking the time to provide us with your feedback following your recent family stay with us here at Mercure Sydney Manly Warringah. I am pleased to hear that you found your stay comfortable. However, I am sorry that some aspects of your experience, particularly the booking and check-in processes, did not fully meet your expectations. We appreciate your feedback, as it helps us identify areas where we can improve our services and provide a smoother experience for our guests. Thank you for choosing to stay with us. We hope to have the opportunity to welcome you and your family back again and provide you with an even more enjoyable experience. Sincerely, Alexia Assistant Manager

Customer review rating 5.0/5

Sue C. Families - Confirmed reviews ALL

We had a great stay. The motel is central to where we need to go while down in Sydney. Staff are friendly and all of our needs during our stay were met .

Dear Sue, Thank you for taking the time to provide us with your wonderful feedback following your recent family stay with us here at Mercure Sydney Manly Warringah. I am delighted to hear that you had such a great stay and found our location convenient for your needs in Sydney. It is also lovely to know that you found your room comfortable and our team friendly and helpful throughout your visit. We truly appreciate your perfect ratings and your continued support as an ALL Accor Gold member. Thank you for choosing to stay with us. We look forward to welcoming you and your family back again in the future. Sincerely, Alexia Assistant Manager

Customer review rating 4.0/5

Narelle M. Families - Confirmed reviews ALL

Overall a nice place to stay, clean and comfortable but the breakfast was overpriced for what you get.

Dear Narelle, Thank you for taking the time to provide us with your feedback following your recent family stay with us here at Mercure Sydney Manly Warringah. I am pleased to hear that you found our hotel clean and comfortable and enjoyed your overall stay. However, I am sorry to hear that our continental breakfast did not meet your expectations in terms of variety and value for money. We appreciate your feedback and will share your comments with our team as we continually look for ways to improve our offerings and enhance our guests' experience. Thank you for your positive feedback and for recommending our hotel. We look forward to welcoming you and your family back again in the future. Sincerely, Alexia Assistant Manager

Customer review rating 5.0/5

Sidnei M. Solo - Confirmed reviews ALL

Great room. Nice and quiet. Just what I needed after a hectic day.

Dear Sidnei, Thank you for taking the time to provide us with your feedback from your recent stay with us here at Mercure Sydney Manly Warringah. I am delighted to hear that you had such a wonderful stay and that you enjoyed the comfort and tranquillity of your room. It is lovely to know that our hotel provided the peaceful environment you needed after a hectic day. We also truly appreciate your kind comments about our team, and I will be sure to pass your special mention of Alice and Doreen on to them. Your perfect scores across your stay are greatly appreciated and mean a lot to our team. We look forward to welcoming you back to Mercure Sydney Manly Warringah for another relaxing stay. Sincerely, Alexia Assistant Manager

Customer review rating 1.5/5

Zelda A. Families - Confirmed reviews ALL

Checkin was easy, polite staff. Checking out a different story. Usually when you stay at hotels you are provided with a detailed invoice or receipt showing exactly what was paid. I got given two eftpos receipts for two transactions? Why was I not able to pay for both rooms in one payment- if booked both? Thought that was very strange. There were additional payments made for parking/breakfast, but again just the eftpos copy. No itemized invoice. There is no clarity and the buffet breakfast was standard, nothing to rave about-budget version.

Dear Zelda, Thank you for taking the time to provide us with your feedback following your recent family stay with us here at Mercure Sydney Manly Warringah. I am pleased to hear that you found the booking process easy, enjoyed a smooth check-in, and were satisfied with the comfort and cleanliness of your rooms. However, I sincerely apologise for the confusion and lack of clarity you experienced during check-out, particularly regarding the separate payments and the absence of an itemised invoice. We understand the importance of providing clear and transparent billing, and I am sorry that this aspect of your experience fell short of expectations. I also appreciate your comments regarding the breakfast selection and replenishment of dishes, as well as the communication and support provided by our team. Your feedback is valuable, and we will share these concerns with the relevant departments to help improve our service and ensure our team members are adequately supported. Thank you again for sharing your experience. We appreciate your feedback and hope to have the opportunity to provide you with a more seamless and enjoyable stay in the future. Sincerely, Alexia Assistant Manager

Other web-users rate our hotel

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  • 19 reviews 7.3/10 WiFi
  • 533 reviews 5/10 Cleanliness
  • 254 reviews 5.5/10 Breakfast
  • 250 reviews 5.8/10 Value
  • 159 reviews 3.7/10 Food

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