Mercure Sydney Manly Warringah

Mercure Sydney Manly Warringah

Customer review rating (ALL Rating) 3.9/5 47 reviews

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Hotel extras

  • A short drive away from the iconic Manly beach and Warringah Mall

  • Features 120 spacious rooms, including family rooms

  • Versatile event space for an intimate board meeting or small conference

  • Quick picturesque ferry ride to Sydney CBD

Hotel location

Mercure Sydney Manly Warringah

4 10 Victor Road
2100 BROOKVALE
Australia

GPS:-33.75965, 151.27694

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

DINING ROOM Non contractual photo

PLEASE NOTE: OUR FOOD & BEVERAGE OFFERINGS ARE LIMITED. Kick start your day with a hearty continental buffet breakfast in the Dining Room. Enjoy a selection of hot and cold items.

Our accommodation(s)

Mercure Sydney Manly Warringah features 120 stylish and modern rooms with various room types, including family rooms which comfortably sleep four. All rooms are equipped with kitchenettes and microwaves, smart TVs and WiFi.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  47 reviews

Room was comfortable

Customer review rating 3.0/5

Jax Business - Confirmed reviews ALL

Room was comfortable and bathroom was excellent. Also close to Manly football club which provided great dinner options. My only disappointment was that there was no coffee available in the morning.

Dear Jacquie C., Thank you for taking the time to tell us about your experience at the Mercure Sydney Manly Warringah. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I am sorry that the coffee machine was not working during this time, we have rectified this now and all seems to be in order. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Scott Bear General Manager

Wouldn't stay again!

Customer review rating 2.5/5

Tegan Couples - Confirmed reviews ALL

Was not worth the price we paid! The aircon didn't work so our room was hot, the phone to call reception did not work so I had to go out to talk to reception in my pajamas, they told us the wrong time that breakfast ended so we missed breakfast and then to top it off we were charged $20 for parking which was not advised at the time of checking in and our car did not even end up staying in the car park.

Bathroom felt like a public swimming pool shower

Customer review rating 2.5/5

Elle-rose D. Couples - Confirmed reviews ALL

Good checkin experience, comfortable bed but bathroom was unacceptable. Grime on the shower screen, mould in grout & slimey tiles. The floor beneath my feet felt that disgusting I decided to shower with my thongs on.

Dear Elle D., Thank you for taking the time to tell us about your experience at the Mercure Sydney Manly Warringah. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I have taken note of your feedback and will ensure our housekeeping team address this immediately to raise the standards of cleanliness throughout the hotel. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Scott Bear General Manager

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

I emailed the hotel a week before my visit ( after they didn’t answer the phone) about getting a early check in. They responded 3 days after I had stayed there. I went to breakfast and the staff told me breakfast was not included when the staff on check in told me it was. It turns out it was but they had me in the system in a different room and floor. It took me some time to convince them which room I was in. That is poor service and you should know what room your guests are in- lucky there was not a fire .

Dear Alison M., Thank you for taking the time to tell us about your experience at the Mercure Sydney Manly Warringah. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The lapses in service and delivery of standards is disappointing to hear and I know what we will do to improve from this experience of yours. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please reach out to me should you wish to and I will take care of you and your reservation. Sincerely, Scott Bear General Manager

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

The charge of $20 per night to park in an unsecured open area parking area is a "rip off".

Dear Raymond M., Thank you for taking the time to tell us about your experience at the Mercure Sydney Manly Warringah. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I appreciate your feedback regarding parking. The boomgate and security of the car park has been fixed as of Sunday the 27th of November and am confident of the pricing being on par for businesses in the area. Please do reach out next time you stay as I will provide complimentary parking to you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Scott Bear General Manager

Other web-users rate our hotel

  • 92 reviews 7.8/10 Location
  • 160 reviews 6.3/10 Room
  • 133 reviews 8.3/10 Service
  • 94 reviews 6.1/10 Cleanliness
  • 54 reviews 4.5/10 Value
  • 28 reviews 4.3/10 Breakfast
  • 23 reviews 2.7/10 Vibe
  • 22 reviews 2.2/10 Food

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