Mantra Chatswood 4 stars

Ok room. Good reception on second stay poor reception on first stay. Rooms average.

Friendly and welcoming on arrival. Helpful tips for local restaurants

Somewhat disappointing. We've been staying at this hotel for short periods (one, two, occasionally three nights) and over the years accommodation and services have deteriorated. Towels in the bathroom are quite old; maintenance lacking (shower head unable to be adjusted and had to be held by hand to direct water stream to body); in kitchen, only one knife, one fork, one desert spoon and no teaspoons, only two small single serves of milk and two black tea bags. There was a time when these items were more generous, even extending to two small packets of biscuits. I removed quilt from covering sheets (too hot at night) and saw it was quite stained.

Excellent.

Bathroom looked clean and towels looked fresh but....Toilet seat was left entirely up as if recently used by a male, toilet paper in its wrapper was sitting on empty roll holder, empty wrapper of a water glass was left on vanity with no tumbler in site and a shower cap was hanging off the hook on back of door. I only realised all these things when I went to shower just before bed, exhausted, so too late to do anything but endure that icky feeling that I was showering in someone else’s bathroom.

The hotel is nice and quiet and in a excellent location. Literally a stones throw to cafe’s, restaurants and shops including Woolworths. My 1bdr apartment was large and spacious with a full kitchen, and dining area with separate bedroom. The kitchen however, was old and outdated, appliances included. The oven and dishwasher even had rust on them. It was such a shame to see this and expected better from mantra. I had a friend also say that it’s great, but needs a refurbishment and I would have to agree. I will say that staff are super friendly, I’ve stayed before and always noted how lovely the staff are. They did give me a late checkout and a bottle of wine was waiting for me in my room. I feel so bad that I had to make the refurbishment comments, but sadly it is true. All in all, I would stay again if needed.

All good here - facilities of a good standard and friendly and helpful staff. I needed to check about parking and the gentleman on reception was very helpful. All very Covid safe with many warning signs around

Had a fantastic stay, great location close to everything. Room was clean and tidy had everything you need. Staff were great

Staff are excellent. Friendly and accomodating.

Excellent, staff are very customer focused, polite and helpful

Great central location. Excellent service with a smile. Comfortable bed and wonderful, clean rooms.

All utilities good and comfy couch.

Good location, clean, nice rooms, good pool and spa and gym

Staff very friendly, nothing is a problem. Excellent to have parking. Very well presented room and clean, Thank you

Overall great experience, hired this room to utilise sleep between shifts at work, and it did the job. There was also a dryer and washing machine that would come in handy for long stays. A kitchen sink, kettle, toaster and crockery all available.