Mantra Chatswood 4 stars

Customer review rating (ALL Rating) 4.2/5 582 reviews

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10 Brown Street, 2067 CHATSWOOD, Australia

Description

Hotel extras

  • Dive into our 12 metre heated pool and relax in the spa

  • High speed wireless internet

  • Keep up your regular workout morning, afternoon or evening with out fully-equipped gymnasium

  • Get busy with modern conference and meeting facilities on-site

  • Enjoy the warm comfort of our sauna and steam room

Our accommodation(s)

Studio

Studio

  • 2 pers. max
  • 33 m² / 355 sq ft
  • Bedding 1 x King size bed(s)

Hotel location

Mantra Chatswood

10 Brown Street
2067 CHATSWOOD
Australia

GPS:-33.796274, 151.179992

Telephone
Fax +61 2 9406 5599

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Pool

In town for business or leisure? Mantra Chatswood makes it easy for you to keep fit. Try out our 12 metre heated pool and relax in the spa.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  582 reviews

TripAdvisor Rating  3.6/5  1,311 reviews

Customer review rating 0.5/5

Alexandra B. Friends - Confirmed reviews ALL

Was a restaurant on website no restaurant on site since covid!! Pool was dirty hottub was not hot. No ammenities for accor members and an extra 45 dollar fee to get cleaned each day. On top of that a surprise deposit on arrival which has still not been refunded

Dear Alexandra, Thank you for taking the time to share your feedback and for acknowledging the positive aspects of our hotel. Regarding housekeeping, as part of Accor’s sustainability initiatives, reservations of 7 nights or fewer receive light housekeeping upon request, which includes towel replacement and rubbish removal. Full servicing is available on request for an additional fee, reflecting the resources and staffing required. Our on-site restaurant has been closed since COVID, and we do not actively advertise a restaurant offering. We sincerely apologise if this was not clearly communicated prior to arrival. The gym, sauna, pool, and spa are shared facilities. While we strive to maintain them to a high standard, we regret that they did not meet your expectations on this occasion. Your comments have been shared with the relevant teams for review. A security bond is required upon arrival and is pre-authorised rather than charged. Release timeframes vary depending on individual banks, and we understand this can be frustrating. Thank you for your patience while this is processed. As a fellow Heartist, we trust you understand the day-to-day operational challenges within hospitality, including sustainability practices and shared facility management. We also note that Accor Live Limitless benefits vary by membership tier, and we appreciate your understanding. Thank you again for your feedback and for choosing to stay with us. We sincerely hope you will give us the opportunity in the future to provide you with a more seamless experience. Kind regards, Cedric Front Office Supervisor

Customer review rating 5.0/5

Garry K. Couples - Confirmed reviews ALL

The hotel is really close to the train station and the rooms were very spacious and clean. The staff were very helpful and professional.

Dear Garry, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our convenient location, spacious rooms, and the professionalism of our staff. Your comments are greatly appreciated. Best regards, Mantra Chatswood Team

Customer review rating 5.0/5

Karan B. Families - Confirmed reviews ALL

Continently located to food outlets & Westfields shopping complex. Lovely clean and comfortable accomodation & great staff. .

Dear Karan, Thank you for your kind words about your recent stay. We are delighted to hear that you enjoyed our convenient location, clean accommodations, and the service provided by our staff. It is always rewarding to know that we met your expectations. Best regards, Mantra Chatswood Team

Customer review rating 4.0/5

Susan T. Business - Confirmed reviews ALL

Good location, very helpful receptionists

Dear Susan, Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our location and found our reception team to be helpful. Your kind words are truly appreciated. Warm regards, Mantra Chatswood Team

Customer review rating 3.5/5

Andrew N. Business - Confirmed reviews ALL

I extended my stay from 1 night to 3 nights, but only the latter 2 nights have been recognised. The first night has appeared as “ineligible” as another booking has been associated with it. I’m a sole traveller and the nights were consecutive. The first night was booked via the Accor app so is eligible. I need that night credited as I’m almost at Platinum status. Please can this be corrected? I always stay at this hotel when in Sydney and never have experienced a problem previously. Thanks

Dear Andrew, Thank you for bringing this to our attention, and please accept my sincere apologies for the confusion regarding your stay credits. It appears there was a system glitch that incorrectly marked your first night as ineligible. I have now manually credited the missing night to your account, and the points should reflect momentarily. We truly appreciate your continued patronage and your loyalty whenever you visit Sydney. Kind regards, Cedric Front Office Supervisor

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Other web-users rate our hotel

  • 295 reviews 9.5/10 Location
  • 384 reviews 5.3/10 Room
  • 270 reviews 7.2/10 Service
  • 7 reviews 2.9/10 WiFi
  • 179 reviews 5.2/10 Comfort
  • 177 reviews 4/10 Cleanliness
  • 98 reviews 4.6/10 Amenities
  • 60 reviews 2.9/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.