Mantra Chatswood 4 stars

Customer review rating (ALL Rating) 4.1/5 559 reviews

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Description

Hotel extras

  • Dive into our 12 metre heated pool and relax in the spa

  • High speed wireless internet

  • Keep up your regular workout morning, afternoon or evening with out fully-equipped gymnasium

  • Get busy with modern conference and meeting facilities on-site

  • Enjoy the warm comfort of our sauna and steam room

Our accommodation(s)

Studio

Studio

  • 2 pers. max
  • 33 / 355 sq ft
  • Bedding 1 x King size bed(s)

Hotel location

Mantra Chatswood

10 Brown Street
2067 CHATSWOOD
Australia

GPS:-33.796274, 151.179992

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Pool

In town for business or leisure? Mantra Chatswood makes it easy for you to keep fit. Try out our 12 metre heated pool and relax in the spa.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  559 reviews

Customer review rating 4.5/5

Greg P. Couples - Confirmed reviews ALL

Easy booking on ALL Accor with very competitive price and reduced parking fee for members. Room facilities provided a comfortable three night stay included kitchenette and laundry in the one bedroom apartment. Friendly and efficient concierge staff. Only negative was a wall repair that was partly completed which was OK but plaster dust on the floor hadn’t been vacuumed before our occupation.

Dear Greg, Thank you so much for your detailed and thoughtful review. We are delighted to hear that you found our location convenient for exploring Sydney's North Shore and beyond, and that you enjoyed the benefits of booking through ALL, including the member parking discount. It's wonderful to know that your one-bedroom apartment provided a comfortable base for your three-night stay and that our concierge team made a positive impression with their friendly and efficient service. We also appreciate your recognition of our sustainability initiatives, including our bulk bathroom amenities, water-saving measures, and housekeeping practices. It is always rewarding to hear when guests notice and value these efforts. At the same time, we sincerely apologise for the plaster dust that was left behind following the wall repair. While we are pleased that the repair itself did not significantly impact your stay, the room should have been thoroughly checked and cleaned before your arrival. We understand how disappointing this would have been and appreciate you bringing it to our attention. Thank you as well for sharing your experience regarding the booking process and parking arrangements. We're glad our team was able to note your parking requirements and assist where possible, and we appreciate your feedback regarding the rate discrepancy. Thank you again for choosing Mantra Chatswood and for taking the time to share such valuable feedback. We truly appreciate your support and hope to welcome you back for another comfortable stay in the near future. Warm regards, Mantra Chatswood Team

Customer review rating 4.5/5

Brian S. Couples - Confirmed reviews ALL

A great hotel as it is close to the railway and bus services. A great selection of eateries, close to Royal North Shore Hospital and overall very reasonably priced

Dear Brian, Thank you so much for your wonderful review. We're delighted to hear that you enjoyed our convenient location and found it easy to access public transport, local dining options, and nearby facilities such as Royal North Shore Hospital. It's also great to know that you found your stay to be good value for money. We truly appreciate you taking the time to share your experience. Your kind words mean a lot to our team, and we look forward to welcoming you back to Mantra Chatswood on your next visit. Warm regards, Mantra Chatswood Team

Customer review rating 4.0/5

Jennifer H. Solo - Confirmed reviews ALL

It was comfortable, convenient and easy - great tv and facilities. Everything you need in one place, except for food but supermarkets and Uber deliver! Only critique would be lack of freshness around bed and dusty balcony!

Dear Jennifer, We’re delighted to hear that you found our hotel comfortable, convenient, and well-suited to your needs as a regular traveller. It’s great to know you enjoyed the facilities and in-room entertainment, and that everything you needed for an easy stay was close at hand. At the same time, we sincerely apologise for the concerns you raised regarding the freshness around the bed and the condition of the balcony. This is certainly not the standard we aim to deliver, and we understand how this would have impacted your overall impression. Your comments have been shared with our housekeeping team for immediate attention and improvement. We truly appreciate your honest feedback, as it helps us refine our standards and guest experience. We hope to have the opportunity to welcome you back and provide a much more seamless stay next time. Warm regards, Mantra Chatswood Team

Customer review rating 4.0/5

Benjamin D. Solo - Confirmed reviews ALL

Everything was pretty good, reception on arrival was cold and disconnected, which sat with me and avoid interation unless absolutely nessesary. Other interactions were professional and helpful. Otherwise my stay was relaxing and well catered to.

Dear Benjamin, Thank you for taking the time to share your feedback. We are very sorry to hear about your experience on arrival, particularly your interaction with our reception team. Please accept our sincere apologies, as this is certainly not the standard of service we strive to provide here at Mantra Chatswood. We understand how important a warm and welcoming first impression is, and we are disappointed to hear that this was not your experience. Please be assured that your comments will be escalated to our Front Office management team and addressed with the staff involved to ensure this does not happen again. On a positive note, we are pleased to hear that the remainder of your stay was relaxing and that you found our team to be professional and helpful during other interactions. If you are ever in the area again, please do not hesitate to contact me directly. It would be my pleasure to personally handle your reservation and ensure everything runs smoothly for your next stay. Thank you again for your valuable feedback. We truly appreciate it and hope to have the opportunity to welcome you back in the future for a much improved experience. Kind regards, Cedric Front Office Supervisor

Customer review rating 5.0/5

Joanne M. Couples - Confirmed reviews ALL

the one bedroom apartment was very good. it had everything we needed, might have been good to have an extra face washer as there were two of us, but everything else ws more than adequate

Dear Joanne, Thank you for taking the time to share your feedback with us. We’re so pleased to hear you enjoyed our convenient location and found the one-bedroom apartment comfortable and well-equipped for your stay. We also appreciate your suggestion regarding the extra face washer for two guests; thank you for pointing that out, as feedback like this helps us improve the guest experience. We sincerely apologise for the confusion regarding the restaurant facilities. Please be assured that the restaurant has been closed for quite some time, and we have been actively requesting multiple websites and online platforms to remove or update this outdated information. We also do our best to inform guests prior to arrival whenever possible to avoid any inconvenience. Thank you again for your understanding and for your valuable feedback. We truly appreciate it and hope to welcome you back again to Mantra Chatswood Hotel in the future. Warm regards, Mantra Chatswood Team

Other web-users rate our hotel

  • 279 reviews 9.7/10 Location
  • 365 reviews 5.4/10 Room
  • 263 reviews 7.5/10 Service
  • 5 reviews 3.8/10 WiFi
  • 168 reviews 3.8/10 Cleanliness
  • 164 reviews 4.9/10 Comfort
  • 96 reviews 4.5/10 Amenities
  • 52 reviews 3.7/10 Vibe

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