Mantra Chatswood 4 stars

Customer review rating (ALL Rating) 4.0/5 564 reviews

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Description

Hotel extras

  • Dive into our 12 metre heated pool and relax in the spa

  • High speed wireless internet

  • Keep up your regular workout morning, afternoon or evening with out fully-equipped gymnasium

  • Get busy with modern conference and meeting facilities on-site

  • Enjoy the warm comfort of our sauna and steam room

Our accommodation(s)

Studio

Studio

  • 2 pers. max
  • 33 / 355 sq ft
  • Bedding 1 x King size bed(s)

Hotel location

Mantra Chatswood

10 Brown Street
2067 CHATSWOOD
Australia

GPS:-33.796274, 151.179992

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

MELTING POT

CURRENTLY CLOSED. Melting Pot combines modern Australian cuisine with classic international flavours in an intimate bar and restaurant experience. An innovative cocktail menu and extensive wine list creates a fusion of tradition and innovation.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  564 reviews

TripAdvisor Rating  3.5/5  1,308 reviews

Not up to standard

Customer review rating 3.0/5

Ec H. Business - Confirmed reviews ALL

I have stayed here before and generally it is OK but this time was not so good. I prefer a higher floor but was given my platinum member upgrade on the first floor and was woken at 7am by loud drilling in the next room with no warning and all.,when I complained to the rather timid girl at reception she apologised but did not really seem all that interested.

Dear Ms H. Thank you for taking the time to tell us about your experience at the Mantra Chatswood. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide excellent service experience for every customer; therefore your feedback is very important to us. I have noted down your high floor request, and I will make sure our team offer VIP courtesy in your next visit We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Your Sincerely, Jasper Chiu Operation manager

Not long enough!

Customer review rating 4.0/5

Kylie Solo - Confirmed reviews ALL

I stayed at the Mantra Chatswood for 2 nights to attend an event at the Opera House. I chose the Mantra for its proximity to public transport and the comfort of the beds!

Dear Ms F. We very much appreciate your comments regarding your stay at the Mantra Chatswood. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jasper Chiu Operation Manager

First Timer

Customer review rating 5.0/5

Brad M. Solo - Confirmed reviews ALL

From booking to departure this was a positive experience. Friendly helpful staff. Great location. Fantastic room.

Dear Mr M. We very much appreciate your comments regarding your stay at the Mantra Chatswood. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jasper Chiu Operation Manager

Very disappointed

Customer review rating 1.0/5

Diana Couples - Confirmed reviews ALL

We have had more than one stay…. The last stay was dreadful. Firstly the receptionist put us into a “bat cave” overlooked by office workers. We requested to see the manager who was extremely helpful and moved us. The room we ended up with was not clean. Long women’s hairs in the bathroom and the bed … the globe in the bedside bed was missing …

Dear Ms S., Thank you for taking the time to tell us about your experience at the Mantra Chatswood. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will pass on your feedback to our housekeeping manager to focus on the cleanliness of the room We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jasper Chiu Operation Manager

Met my needs

Customer review rating 3.5/5

J.t Families - Confirmed reviews ALL

Facilities were clean and tidy, although limited. Location to public transport and closest amenities was excellent. I found the staff member who checked me in to be not very forthcoming with info and not overly helpful.

Dear Ms T. We very much appreciate your comments regarding your stay at the Mantra Chatswood. It is great to hear we meet your needs. I will follow up with our reception team regarding the hotel information and the service attitude. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jasper Chiu Operation Manager

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Other web-users rate our hotel

  • 322 reviews 9.5/10 Location
  • 395 reviews 6.5/10 Room
  • 289 reviews 7.3/10 Service
  • 12 reviews 5.3/10 WiFi
  • 195 reviews 5/10 Cleanliness
  • 64 reviews 4.2/10 Vibe
  • 43 reviews 4.4/10 Food
  • 31 reviews 6.9/10 Wellness Area

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