Mantra Chatswood 4 stars

Customer review rating 4.1/5 1,325 reviews

ALLSAFE approved hotel

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Room 1

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Mantra Chatswood
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+ 14 Services

Hotel extras

  • 1 mins walk to Chatswood Station which connected to CBD

  • Walking distance to Westfield Chatswood

  • Gym and Pool facilities available

  • Located next to the corporate buidlings.

  • A selections of studio, 1 and 2 bedrooms apartments availabile.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • LaundryPaying
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
Leisure and activities
  • Well-being
Business services
  • 3 Meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Mantra Chatswood

10 Brown Street
2067 chatswood
australia

Tel: +611300092872

Fax: (+61)2/94065599

Check-in from 14h00

Check out up to 10h00

  • By plane

    SYDNEY AIRPORT At 21.9km / 13.61 miles

GPS :-33.796274, 151.179992

Our accommodation(s)

Located in the thriving business and shopping district of Chatswood just 10 kilometres north of Sydney's CBD, Mantra Chatswood Hotel accommodation comprises of Studio Rooms, 1 and 2 Bedroom Apartments, all designed for work, rest or play during your stay. Our spacious rooms and apartments offer large private balconies, full kitchens or kitchenettes, work desk and Foxtel channels.

Studio

  • Max. number of persons: 2
  • Area: From 33 / 355 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
Studio

Our restaurants and bars

MELTING POT

Type of cuisine: Bistro

Melting Pot combines modern Australian cuisine with classic international flavours in an intimate bar and restaurant experience. An innovative cocktail menu and extensive wine list creates a fusion of tradition and innovation.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 150

  • Maximum capacity: 110 people

  • Maximum banquet capacity: 90 people

Find out more

Our guest reviews for
Mantra Chatswood

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

1,325 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,255 reviews

Convenient location

Customer review rating 3.5/5

Ange Families - 04/04/2021 Confirmed reviews ALL

Friendly staff, clean room.

Dear Ange, We very much appreciate your comments regarding your stay at the Mantra Chatswood. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, The Mantra Chatswood Team.

Less than ideal

Customer review rating 2.5/5

Anonymous Families - 04/04/2021 Confirmed reviews ALL

Lots of little issues. No parking when we had booked it, cups and glasses dirty, then charged for parking - a week later still don’t have the refund. Multiple requests to complete feedback - even when already provided... beds were comfy. Not what we hoped for.

Dear Guest, We very much appreciate you taking the time to share comments on your experience. We do apologise for the shortfalls in our team communication and the issues with parking which presented. We have followed up with our team and do apologise for any inconvenience caused. We are sorry for the shortfalls in your experience and appreciate the feedback to ensure we can make improvements with our team. Kind Regards, Alana Friend
Customer review rating 2.0/5

Anonymous Business - 03/04/2021 Confirmed reviews ALL

Room serviced only upon request before 2pn the previous day. Was there on business so very inconvenient. Went to front desk one evening to get more amenities and was given one role of toilet paper.

Dear Guest, Thank you for taking the time to share comments from your recent experience with us. We are sorry to hear there was some disappointed with some aspects of your stay. We will be sure to share your feedback with our team as we continue to strive to create great guest experiences. Thank you for sharing, we very much value your feedback. We hope we have the opportunity to welcome you back again in the future. Kind Regards, Alana

Perfectly close to everything

Customer review rating 5.0/5

Andy Solo - 02/04/2021 Confirmed reviews ALL

Room size and amenities were so good I booked again for next week. Considering how the hotel is to a major shopping centre train station and highway I don't think I've had a better sleep in ages! Thanks

Dear Andy, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind Regards.

Perfect spot for us loved being able to just walk next door for dinner

Customer review rating 5.0/5

Carmel S. Couples - 01/04/2021 Confirmed reviews ALL

Very relaxing great parking spot apartment spacious

Dear Carmel, We very much appreciate your comments regarding your stay at the Mantra Chatswood. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Mantra Chatswood Team.
Customer review rating 2.0/5

Michael Business - 31/03/2021 Confirmed reviews ALL

Ok room. Good reception on second stay poor reception on first stay. Rooms average.

Dear Michael, We very much appreciate you taking the time to share comments on your recent experiences. I am sorry to hear there was mixed feedback with our teams service, of which we will share this feedback with our team as we continue to strive to create great guest experiences for all our guests. We are sorry for the shortfall and appreciate you sharing. We hope we have the opportunity to welcome you back again in the future. Kind Regards, Alana Friend

Great location, walking distance to Chatswood

Customer review rating 3.5/5

Beth B. Solo - 31/03/2021 Confirmed reviews ALL

Friendly and welcoming on arrival. Helpful tips for local restaurants

Dear Beth Thank you for your great feedback! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind Regards.

Excellent location with major shopping facilities and transport hub at hand

Customer review rating 3.5/5

Frederick E. Couples - 31/03/2021 Confirmed reviews ALL

Somewhat disappointing. We've been staying at this hotel for short periods (one, two, occasionally three nights) and over the years accommodation and services have deteriorated. Towels in the bathroom are quite old; maintenance lacking (shower head unable to be adjusted and had to be held by hand to direct water stream to body); in kitchen, only one knife, one fork, one desert spoon and no teaspoons, only two small single serves of milk and two black tea bags. There was a time when these items were more generous, even extending to two small packets of biscuits. I removed quilt from covering sheets (too hot at night) and saw it was quite stained.

Dear Frederick, Thank you for taking the time to tell us about your experience at the Mantra Chatswood. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Mantra Chatswood Team.

Central location.

Customer review rating 4.0/5

Peter J. Solo - 31/03/2021 Confirmed reviews ALL

Excellent.

Good Morning Peter, Glad to hear the location of our hotel was suitable for your needs, we hope we can welcome you back in the future. Kind Regards.

Good location and bedroom but the bathroom hygiene was left unfinished

Customer review rating 2.5/5

Anonymous Friends - 31/03/2021 Confirmed reviews ALL

Bathroom looked clean and towels looked fresh but....Toilet seat was left entirely up as if recently used by a male, toilet paper in its wrapper was sitting on empty roll holder, empty wrapper of a water glass was left on vanity with no tumbler in site and a shower cap was hanging off the hook on back of door. I only realised all these things when I went to shower just before bed, exhausted, so too late to do anything but endure that icky feeling that I was showering in someone else’s bathroom.

Dear Guest, We very much appreciate you taking the time to share comments from your recent stay with us. I am sorry that there were some shortfalls in the preparation of your room on arrival. I have followed this feedback up with our team and do apologise this was missed for your arrival. Thank you for sharing and it is our hope to welcome you back again in the future. Kind Regards, Alana Friend

Great, but needs some work

TripAdvisor rating 3.0/5

Banana1177 31/03/2021 TripAdvisor review

The hotel is nice and quiet and in a excellent location. Literally a stones throw to cafe’s, restaurants and shops including Woolworths. My 1bdr apartment was large and spacious with a full kitchen, and dining area with separate bedroom. The kitchen however, was old and outdated, appliances included. The oven and dishwasher even had rust on them. It was such a shame to see this and expected better from mantra. I had a friend also say that it’s great, but needs a refurbishment and I would have to agree. I will say that staff are super friendly, I’ve stayed before and always noted how lovely the staff are. They did give me a late checkout and a bottle of wine was waiting for me in my room. I feel so bad that I had to make the refurbishment comments, but sadly it is true. All in all, I would stay again if needed.

Dear Banana1177, We very much appreciate you taking the time to share comments on your recent experience with us. We are so pleased to hear our friendly team was a highlight to your recent experiences. We have completed upgrades to the furnishing of our units in 2019, which update of all furniture, carpets, curtains and painting. We do very much value your comments in relations to our kitchens, which we will take note for future upgrades. Thank you for sharing, we very much value your comments and hope we can welcome you back again in the future. Kind Regards, Alana Friend

Terrific

TripAdvisor rating 5.0/5

bernard_cumming Business - 31/03/2021 TripAdvisor review

All good here - facilities of a good standard and friendly and helpful staff. I needed to check about parking and the gentleman on reception was very helpful. All very Covid safe with many warning signs around

Good Afternoon Bernard, We very much appreciate your comments regarding your stay at the Mantra Chatswood. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent stay great location

Customer review rating 5.0/5

Elizabeth Families - 30/03/2021 Confirmed reviews ALL

Had a fantastic stay, great location close to everything. Room was clean and tidy had everything you need. Staff were great

Good Afternoon Elizabeth, Thank you so much for leaving us such a great review, I'm so glad to hear you had an amazing stay. We look forward to welcoming you back in the future. Kind Regards.

Great staff

Customer review rating 5.0/5

Glenn W. Families - 30/03/2021 Confirmed reviews ALL

Staff are excellent. Friendly and accomodating.

Good Morning Glenn, Thank you very leaving us a great review. Glad to hear you had an enjoyable stay. Kind Regards.

Very close to my office

Customer review rating 4.5/5

Anonymous Business - 28/03/2021 Confirmed reviews ALL

Excellent, staff are very customer focused, polite and helpful

Dear Guest, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind Regards, Mantra Chatswood Team

Fantastic location, service and rooms.

Customer review rating 5.0/5

Alicia Solo - 27/03/2021 Confirmed reviews ALL

Great central location. Excellent service with a smile. Comfortable bed and wonderful, clean rooms.

Dear Alicia, Thank you for the 5/5 review on your recent stay with us at Mantra Chatswood. We love to hear our guest feedback, of which this feedback will serve as an encouragement to all our team as we continue to strive to create great guest experiences. We look forward to welcoming you back again in the future for your next trip to Chatswood. Kind Regards, Alana Friend

Comfy couch

Customer review rating 4.5/5

Anonymous Couples - 26/03/2021 Confirmed reviews ALL

All utilities good and comfy couch.

Dear Guest, Thank you for sharing great feedback from your stay. We are so happy to hear you loved our couches. We recently upgraded all the couches across our apartments, and it is always wonderful to hear great feedback. We value all feedback as we continue to strive to create great guest experiences for all our guests. We hope to see you again soon for your next visit. Kind Regards, Alana Friend

Happy, will return

Customer review rating 4.5/5

Oli Business - 25/03/2021 Confirmed reviews ALL

Good location, clean, nice rooms, good pool and spa and gym

Dear Guest, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind Regards, Mantra Chatswood Team

Great position

Customer review rating 4.5/5

T R. Families - 25/03/2021 Confirmed reviews ALL

Staff very friendly, nothing is a problem. Excellent to have parking. Very well presented room and clean, Thank you

Dear Guest, We very much appreciate you taking the time to share feedback. It is so great to hear our friendly teams service and well presented accommodation rooms were a highlight to you visit. Our housekeeping team are working hard on the preparation of our guest rooms and will very much appreciate your feedback. Thank you for sharing and it is our hope to welcome you back again in the future. Kind Regards, Alana Friend

Comfortable bed, Air-conditioned, clean environment

Customer review rating 4.5/5

Anonymous Solo - 23/03/2021 Confirmed reviews ALL

Overall great experience, hired this room to utilise sleep between shifts at work, and it did the job. There was also a dryer and washing machine that would come in handy for long stays. A kitchen sink, kettle, toaster and crockery all available.

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