Mantra Chatswood 4 stars

lovely reception staff, clean comfortable room

Had a medical appointment in Chatswood, found it was only s short walk to the facility. The Mantra was in a great location. Across from the Railway station and dining district, shopping centre close by.

It was good stay good service unfortunately the amenities werent open for us to experience but it was good.

From arrival to departure the staff at the front desk were helpful and cheerful. We particularly liked the option of checking out early and placing our room card in the receptacle in the car park. That was most appreciated.

Hard to find , but lovely when we got into our room

Great room. Staff at desk were friendly and helpful

I was very satisfied with my and my husband's stay. Staff very helpful.

Just a 2 night visit found the staff friendly, they took the Coronavirus seriously nice clean room big bed, wasn't a fan of having to step into a bathtub for a shower would like a walk in shower

Clean and tidy accommodation, bonus to have a kitchen and washing facilities in the room. Location is fantastic and close to everything. Just wished restaurant or room service was available. Smart TV needs to be set up in English and not chinesse/ koren or what ever it was.

Excellent customer service- very friendly.

Pleasant professional staff, well priced, good parking

Room was a reasonable size and clean Due to Covid restaurant was closed It seemed anlyu afew peoplw were staying

Probably the worst hotel I've ever stayed in. Carpets needed cleaning. Every surface (table, kitchen bench, vanity) was dirty requiring wiping and sanitising. Toilet seat was badly cracked, was clearly not the original seat. Handsoap was provided, but there was no soapdish to put it in, had to be left on the vanity surface. Bathroom had no fan. Bedroom had a digital clock on the bedside unit, but the unit would not operate properly. It turned out to be irrelevant anyway, since we were woken up at 8am by the cleaners opening the door and walking in. Luckily they left quickly. The hotel itself was almost impossible to locate until we parked our car in the street, then got out and walked up and down until we found a small sign identifying itself as the entrance to Mantra Hotel underground parking. The frontage was a building site, as the hotel was undergoing renovation (not mentioned in the website). The website mentioned a restaurant, but there was no room documentation, nor any other evidence of food.

Very good location . Friendly staffs

Handy for my work commitments, public transport and dining options. Unfortunately, a number of little things such as my payment for servicing the room only covered one day rather than each of the days we stayed; the cafe/restaurant was closed yet this wasn't advertised; the phone in the room didn't work when we tried to call reception; a plastic light cover in the laundry was broken and sitting on the washing machine when we went to use it and I take it due to Covid changes... The toilet brush was not in the room, nor information about the in house gym etc.