Mantra Chatswood 4 stars

Name: Mantra Chatswood, Apartment Hotel in Sydney - ALL
Address: 10 Brown Street, CHATSWOOD, 2067, AU
Telephone: +61294065500
Rating: 4.1

Customer review rating (ALL Rating) 4.1/5 553 reviews

42 42 photos

10 Brown Street, 2067 CHATSWOOD, Australia

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Mantra Chatswood

Located in the thriving business and shopping district of Chatswood just 10 kilometres north of Sydney's CBD, Mantra Chatswood Hotel is an ideal base for leisure stays and business trips. Our accommodation comprises of Studio Rooms, One and Two Bedroom Apartments (very limited Two Bedrooms), all designed for work, rest or play during your stay. Relax in the indoor heated lap pool and spa, stretch out on your private balcony or get busy with modern conference facilities, in-room high-speed internet access.

Located on Sydney's North Shore, 10km from the CBD, Chatswood is one of the city's most significant business and shopping districts. More than just business and shopping, Chatswood is known for its many cafes and restaurants with a focus on Asian cuisine.

We look forward to welcoming you to Mantra Chatwood!

Jesslyn Ngie, Hotel Management

Hotel extras

Dive into our 12 metre heated pool and relax in the spa
High speed wireless internet
Keep up your regular workout morning, afternoon or evening with out fully-equipped gymnasium
Get busy with modern conference and meeting facilities on-site
Enjoy the warm comfort of our sauna and steam room

Our accommodation(s)

Studio

2 pers. max
33 m² / 355 sq ft

Bedding 1 x King size bed(s)

See availabilities

Apartment

1 Bedroom

3 pers. max
60 m² / 645 sq ft

Bedding 1 x Queen size bed(s)
Most of the accommodation: Balcony

See availabilities

Hotel location

Mantra Chatswood

10 Brown Street
2067 CHATSWOOD
Australia

GPS:-33.796274, 151.179992

+61 2 9406 5500

+61 2 9406 5599

Chatswood Transport Interchange

Railway station

Access: 100 m / 0.06 mi 1 min walk

The Concourse Cultural Centre

Art and Culture

Access: 650 m / 0.4 mi 5 min walk / 3 min drive

Taxi

3.04 € 5 AUD

Oracle Books Mosman

Art and Culture

Access: 8.5 km / 5.28 mi 2 hrs 32 min walk / 16 min drive

Taxi

12.17 € 20 AUD

Orpheum Theatre Mosman

Entertainment/theatre district

Access: 8.5 km / 5.28 mi 2 hrs 32 min walk / 16 min drive

Taxi

12.17 € 20 AUD

Sea Life Aquarium

Aquarium

Access: 12.5 km / 7.76 mi 2 hrs walk / 21 min drive

Taxi

18.26 € 30 AUD

Opera House

Opera/symphony/concert hall

Access: 12.5 km / 7.76 mi 2 hrs walk / 21 min drive

Taxi

18.26 € 30 AUD

Ampersand Café Paddington

Other attractions

Access: 14.1 km / 8.76 mi 3 hrs 27 min walk / 18 min drive

Taxi

3.04 € 5 AUD

Lane Cove National Park

National park

Access: 3.4 km / 2.11 mi 38 min walk / 8 min drive

Taxi

4.87 € 8 AUD

Barangaroo Park

Park

Access: 11.2 km / 6.96 mi 2 hrs 43 min walk / 18 min drive

Taxi

18.26 € 30 AUD

Centennial Park

Park

Access: 14.8 km / 9.19 mi 2 hrs 41 min walk / 20 min drive

Taxi

21.31 € 35 AUD

Manly Beach

Beach area

Access: 30 km / 18.63 mi 3 hrs walk / 30 min drive

Taxi

18.26 € 30 AUD

Manly to Spit Coastal Walk

Beach area

Access: 30 km / 18.63 mi 3 hrs walk / 30 min drive

Taxi

18.26 € 30 AUD

Sydney Harbour National Park

Park

Access: 30 km / 18.63 mi 3 hrs walk / 30 min drive

Taxi

18.26 € 30 AUD

Chatswood Interchange

Restaurant and cafe district

Access: 100 m / 0.06 mi 1 min walk

Westfield Chatswood Mall

Shopping centre/mall

Access: 650 m / 0.4 mi 5 min walk / 3 min drive

Taxi

3.04 € 5 AUD

Chatswood Chase

Shopping district

Access: 2 km / 1.24 mi 8 min walk / 4 min drive

Taxi

4.26 € 7 AUD

The Village Shopping Centre

Shopping centre/mall

Access: 2.5 km / 1.55 mi 29 min walk / 6 min drive

Taxi

3.65 € 6 AUD

Sydney CBD

Restaurant and cafe district

Access: 12.5 km / 7.76 mi 2 hrs walk / 21 min drive

Taxi

18.26 € 30 AUD

Manly Beach Esplanade

Shopping district

Access: 16.1 km / 10 mi 26 min drive

Taxi

15.22 € 25 AUD

Hotel services

Check-in from 02:00 PM - Check out up to 10:00 AM

On site

Swimming pool
Car park
Pets not allowed
Fitness center
Wi-Fi
Air conditioning
100% Non Smoking Property

Pool

In town for business or leisure? Mantra Chatswood makes it easy for you to keep fit. Try out our 12 metre heated pool and relax in the spa.

Meetings & Events

Number of Meeting Room: 3
Surface of the largest room: 137 m² / 1474 sq ft
Maximum seats capacity: 110
Maximum capacity for banquets: 90

Find out more

Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.1/5 553 reviews

Jodi W. Friends - 7/8/2026 Confirmed reviews ALL

Dear Jodi, Thank you so much for your wonderful review! We're delighted to hear you had a great stay with us and that you found your room clean and comfortable. It's especially rewarding to know our team made a positive impression with their friendly and helpful service. We truly appreciate you taking the time to share your experience. Your kind words mean a lot to us, and we look forward to welcoming you back to Mantra Chatswood for another enjoyable stay in the future. Safe travels until then! Warm regards, Mantra Chatswood Team

Adam L. Families - 7/8/2026 Confirmed reviews ALL

Dear Adam, Thank you so much for your lovely review! We're thrilled to hear you and your family had such a fantastic couple of days with us. It's wonderful to know the kids had a great time enjoying the pool and that you found the hotel clean, well-appointed, and conveniently located. Your kind words about our friendly team truly mean a lot, and we'll be sure to share your feedback with them. Thank you for choosing to stay with us, and we can't wait to welcome you and your family back to Mantra Chatswood for another memorable stay! Warm regards, Mantra Chatswood Team

Angie T. Business - 7/6/2026 Confirmed reviews ALL

I chose to leave my three-night stay a day early due to a series of disappointing experiences. On my first night, there was no hot water. I contacted reception and was advised that the entire building was affected and that an emergency plumber would be attending the following day from 10:00 am. As a result, I had to take a cold shower that evening. When I returned to my room the next afternoon, I found a note advising that the plumber had entered my room at approximately 3:00 pm to complete repairs. Based on the plumber's note and the fact that a repair had been carried out specifically in my room, it appeared the issue may have been localised to my room rather than a building-wide outage, as I had initially been advised. Unfortunately, the bathroom had been left in a poor condition, with muddy boot prints and black debris, presumably from the repair work. My towels had been removed, but the floor mat and face washer that had clearly been handled during the repairs were left dirty. I went to reception to request fresh towels and asked whether my room would be serviced given the condition it had been left in. While fresh towels were provided, I was advised that no room servicing was included during my stay. At that point, I no longer felt comfortable staying another night with the bathroom left in such an unsatisfactory state, so I decided to check out a day early. I asked reception for management to contact me regarding my experience. Later that day, I received a call from the manager, which I unfortunately missed. He followed up with an email apologising for the issues and offered to refund my final night's accommodation along with 3,000 Accor Status Credits as a gesture of goodwill. I replied to his email on Friday with my bank details as requested. However, I have not received any acknowledgement confirming that my refund is being processed or that the Status Credits have been applied to my account. While I appreciate the apology and proposed resolution, the lack of follow-up has added to an already disappointing experience.

Dear Angie, Thank you for taking the time to share your feedback with us. We sincerely apologise for the disappointment and inconvenience you experienced during your recent stay at Mantra Chatswood. As a valued returning guest, we truly appreciate your continued support, and we understand that on this occasion we have let you down. We are very sorry that the issues with the hot water, the condition of the bathroom after the repair, and the overall experience did not meet the standard you have come to expect from us. Please be assured that we are taking your feedback seriously and are using this incident as a learning opportunity to improve our processes and ensure we provide a better experience for all our guests moving forward. Regarding your refund, as your reservation was made through our Central Reservations team, there are additional steps involved in processing the refund. We have arranged for the payment received by us to be returned, and Central Reservations will be assisting with facilitating the refund back to your account. We sincerely apologise for the delay and any frustration this has caused. As Mantra Chatswood operates as a trust property, refunds require additional approvals and processing steps, which can result in a longer timeframe than usual. Thank you again for your understanding and for giving us the opportunity to address your concerns. We hope to have the opportunity to welcome you back in the future and provide you with the experience you should have received this time. Kind regards, Cedric Front Office Supervisor

Eve O. Business - 7/1/2026 Confirmed reviews ALL

While the location is good, with shopping and good food nearby, however, I did not enjoy room 201 at all and never wish to stay in that room again. The bed was way too soft (do you have any firm beds?). The bathroom cleanliness was frankly disgusting - stains and mould in the shower recess and in the floor tiles and wall grout, the basin also had black mould around the drain. The bathroom ceiling shows clear water damage. I am highly allergic to mould and became ill by the final day of my stay. The carpet in the lounge and bedroom shows water damage. The A/C is old and noisy. Plastic kettles have been shown to be toxic (heating water in plastic). I did appreciate the stove so I could boil water in S/s saucepan for cups of tea/coffee. Overall this was a very unpleasant experience. Unfortunately I cannot recommend a stay in room 201 to anyone, would never stay in that room again and am now wary of staying in any of your rooms if they are of the same poor standard of comfort and cleanliness.

Dear Eve, Thank you for taking the time to share your detailed feedback with us. I am truly sorry to hear about your experience during your recent stay, particularly in Room 201. It is very concerning to learn about the cleanliness issues you encountered in the bathroom, including the mould, water damage, and overall condition of the room. We sincerely apologise that this impacted your comfort and, more importantly, your health, especially given your allergy to mould. This is certainly not the standard of cleanliness and comfort we aim to provide to our guests. We also regret the inconvenience caused by the noisy air conditioning, the condition of the carpet, and the discomfort you experienced with the bed. In regard to the beds, all of our rooms are currently fitted with the same mattress type. However, we genuinely appreciate your feedback regarding firmer bed options, and this suggestion has been forwarded to management for careful consideration as part of future improvements. Please be assured that all of the concerns and suggestions you raised; including bathroom repairs and regrouting, ventilation improvements, carpet replacement, air conditioning upgrades, and room amenity considerations; have been shared with the relevant departments for review and future action. Your feedback is valuable, as it helps us identify areas where we need to improve. As a smaller Trust property compared to some of our larger sister hotels, we do our very best to maintain and improve our facilities with the resources available to us. While this does not excuse the experience you had, I hope it provides some context, and please know that we remain committed to continuously improving our property and guest experience. We are grateful that you appreciated the kitchenette facilities, particularly the stove, which allowed you to prepare your tea and coffee in a way that suited your preferences. Once again, please accept our sincere apologies for your disappointing experience. We understand how this stay has affected your confidence in our property, and we are truly sorry that we let you down. We sincerely hope you may consider giving us another opportunity in the future to restore your faith in us and provide you with the level of comfort and service you rightfully expect from our hotel. Kind regards, Cedric Front Office Supervisor

Lianqin C. Solo - 6/29/2026 Confirmed reviews ALL

As a Platinum member, this is the worst hotel I booked! the facility is so old, no breakfast, no cleaning, but the price is way too high, the worst Accor hotel I booked, I booked for 1 week, but asked to check out on first day, however, I stayed 3 nights, and still have not received my refund of the remaining nites, and no points either. I learned that the hotel comprises of individual owners, there is AirBNB, rental etc, such a mess for a loyal Accor customer.

Dear Ms. C., Thank you for taking the time to share your feedback, and please accept our sincere apologies that your stay did not meet your expectations. First and foremost, we would like to acknowledge and thank you for your loyalty as an Accor Platinum member. We genuinely value your continued support of the Accor brand and are sorry to hear that your experience with us left you disappointed. We understand your concerns regarding the hotel facilities and services. While we are proud to operate under the Accor brand, not all Accor properties offer the same facilities and resources as our larger five-star sister hotels. As a trust-operated property, our services and operational structure differ from some full-service Accor hotels, and we regret if this was not aligned with your expectations. We also encourage guests to review the membership terms and benefits, as certain privileges remain subject to availability and individual property participation. After reviewing your stay, we can see that our team made every effort to accommodate your requests, including assisting with your early check-in, your early departure request, and multiple booking extensions. We understand that your stay was extended twice at short notice, and despite the operational challenges this can create, our team remained flexible and was pleased to accommodate both extension requests in recognition of your valued Platinum membership. Our staff also took time to explain the refund process associated with trust properties, as refunds require additional processing procedures. Regarding housekeeping, our understanding was that service did not occur as initially planned because you had advised the team of your intended departure the following day, before later extending your stay by another night. Despite these changes, our staff continued to do their best to assist you within the resources available to us. We are truly sorry that we were unable to provide the experience you had hoped for. Please know that this was never due to a lack of care or effort from our team. Throughout your stay, our staff worked diligently and with genuine care to accommodate your requests and make your stay as comfortable as possible. We appreciate your feedback, as it helps us identify areas where we can improve, and we sincerely regret that we fell short of your expectations. Kind regards, Cedric Front Office Supervisor

Web-users rating

Other web-users rate our hotel

272 reviews 9.6/10 Location
359 reviews 5.8/10 Room
259 reviews 7.3/10 Service
5 reviews 3.8/10 WiFi
169 reviews 4.2/10 Cleanliness
163 reviews 5.3/10 Comfort
56 reviews 4/10 Vibe
34 reviews 4.6/10 Food

50 reviews 9.6/10 Location
71 reviews 6.3/10 Room
50 reviews 7.5/10 Service
33 reviews 5.6/10 Comfort
31 reviews 4.1/10 Cleanliness
10 reviews 7.5/10 Value
9 reviews 3.9/10 Vibe
6 reviews 4.6/10 Food

24 reviews 9.6/10 Location
58 reviews 5.1/10 Room
46 reviews 7.7/10 Service
23 reviews 4.9/10 Comfort
22 reviews 4.2/10 Cleanliness
12 reviews 4.4/10 Food
12 reviews 4.4/10 Amenities
12 reviews 3.1/10 Vibe

40 reviews 9.7/10 Location
48 reviews 5.6/10 Room
40 reviews 7.3/10 Service
30 reviews 4.7/10 Cleanliness
20 reviews 5.3/10 Comfort
17 reviews 5/10 Amenities
9 reviews 3.1/10 Vibe
6 reviews 5.1/10 Wellness Area

23 reviews 9.7/10 Location
28 reviews 5.2/10 Room
30 reviews 7.3/10 Service
16 reviews 4.4/10 Cleanliness

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Mantra Chatswood, check-in is available from 02:00 PM and check-out is until 10:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the All Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mantra Chatswood regularly offers special deals and discounts, mainly accessible through our All Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the All Accor app, to enjoy the best guaranteed rates and earn loyalty points.