Mantra Chatswood 4 stars

Customer review rating 4.0/5 1,084 reviews
+ 14 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • 1 mins walk to Chatswood Station which connected to CBD

  • Walking distance to Westfield Chatswood

  • Gym and Pool facilities available

  • Located next to the corporate buidlings.

  • A selections of studio, 1 and 2 bedrooms apartments availabile.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • LaundryPaying
Catering
  • Breakfast
  • 1 restaurant(s)
Leisure and activities
  • Well-being
Business services
  • 3 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
Information message

In accordance with recent Government directives in response to slowing the spread of COVID-19, Hotel facilities may experience temporary closures or changes to operating times and/or services provided. Please contact our reception for further details.

Hotel location

Mantra Chatswood

10 Brown Street
2067
chatswood
australia

Tel: +611300092872

Fax: (+61)2/94065599

Contact email

Check-in from 14h00

Check out up to 10h00

  • By plane

    SYDNEY AIRPORT At 21.9km / 13.61 miles

GPS :-33.796274, 151.179992

Our accommodations

Located in the thriving business and shopping district of Chatswood just 10 kilometres north of Sydney's CBD, Mantra Chatswood Hotel accommodation comprises of Studio Rooms, 1 and 2 Bedroom Apartments, all designed for work, rest or play during your stay. Our spacious rooms and apartments offer large private balconies, full kitchens or kitchenettes, work desk and Foxtel channels.

Studio

  • Max. number of persons: 2
  • Area: From 33
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

1 Bedroom

  • Max. number of persons: 3
  • Area: From 60
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

2 Bedroom

  • Max. number of persons: 5
  • Area: From 93
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Our restaurants and bars

MELTING POT

Type of cuisine: Bistro

Melting Pot combines modern Australian cuisine with classic international flavours in an intimate bar and restaurant experience. An innovative cocktail menu and extensive wine list creates a fusion of tradition and innovation.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 150

  • Maximum capacity: 110 people

  • Maximum banquet capacity: 90 people

Find out more

Our guest reviews for
Mantra Chatswood

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

1,084 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,233 reviews

Great location

Customer review rating 4.0/5

James Solo - 24/03/2020 Confirmed reviews ALL

Nice clean hotel with easy access to food, shopping and transport

Dear James, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mantra Chatswood

Staff Excellent Well Located

Customer review rating 4.0/5

Bernie W. Business - 24/03/2020 Confirmed reviews ALL

The staff were great they could not have been better, this was a difficult time and they made it easy.

Dear Bernie, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mantra Chatswood

Quiet

Customer review rating 4.0/5

Anonymous Couples - 23/03/2020 Confirmed reviews ALL

Enjoyable

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mantra Chatswood

Quiet, well located, pleasant staff.

Customer review rating 4.0/5

Jeanniecee Solo - 22/03/2020 Confirmed reviews ALL

Very quiet stay due to Covid-19 outbreak, but staff very helpful, and room was spotless. Easy distance from transport, shops and dining precinct.

Dear JeannieCee, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mantra Chatswood

Consistent service. Restaurant has great variety.

Customer review rating 4.0/5

Anonymous Business - 21/03/2020 Confirmed reviews ALL

Excellent customer service. Accomodation, meals etc. I can’t fault any of this. My only gripe is the $50 per night holding fee given that we are traveling for corporate and meal expenses are paid for by the company. This holding fee comes out of own personal pocket( which I know is our company problem) sometimes this Money is not returned to the account for a week which can be financially stressful,especially when there is no expenses coming out of it. I have been to other hotels where the hold $1, and all incidentals that aren’t paid for get charged to that card.unfortunately It could be the difference in the future of choosing another hotel.

Good Morning Guest, Thank you very much for taking the time to review our hotel and leave us a great rating we really appreciate it. I sincerely apologies about our staff asking to hold the $50.00 security bond. This is a normal procedure as it covers the minibar and any other in-room charges, we release the funds back to the guests account when they check-out and the bank normally returns those funds within 24 hours. Your business is important to us, especially in these times, we would be happy to accommodate you with a $1 security bond for your next stay, please show our Reception team my reply and we will happily honor a $1 pre-authorization. Sincerely, Mantra Chatswood.

Pleasant Stay

Customer review rating 4.0/5

Rohan Business - 20/03/2020 Confirmed reviews ALL

I had a lovely stay at the Mantra when I visited Sydney and I didn't get the coronavirus. What more could I ask.

Good Morning Rohan, Thank you very much for taking the time to leave us a review. We are glad to hear that you had a great time staying with us at Mantra Chatswood. Also glad to hear your safe and healthy. Best wishes. Sincerely, Mantra Chatswood.

excellent location to city without having the traffic, catch a train

Customer review rating 4.0/5

Prof D. F. Business - 19/03/2020 Confirmed reviews ALL

well managed, reception very good, room clean and ample, bed divine

Dear Professor F., We very much appreciate your comments regarding your stay at the Mantra Chatswood. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra Chatswood.

Good location

Customer review rating 4.0/5

Greg F. Business - 19/03/2020 Confirmed reviews ALL

It was my first time at this hotel and I was very happy with the accommodation. It was a short stay but I enjoyed the meal I had a the restaurant and the staff were great. The location was good as it was an easy commute to visit the areas I needed to be in.

Good Morning Greg, Thanks for the review, we are really please to hear you enjoyed your stay with us. Our location is definitely handy and I will pass on your positive feedback about your meal to our food and beverage team. Best wishes and we hope to be able to welcome you back soon. Sincerely, Mantra Chatswood.

As expected

Customer review rating 4.0/5

Lincoln W. Couples - 17/03/2020 Confirmed reviews ALL

Each time I have stayed at the Mantra Chatswood , it been a trouble free, fast and dedicated and professional team from check in to everything in between to check out

Dear Lincoln, Thank you very much for your kind words! We are glad that you enjoyed your more than one great stay with us. We appreciate your business and look forward to your return. Kind Regards, Mantra Chatswood

Good location and have stayed before

Customer review rating 4.0/5

Anonymous Couples - 16/03/2020 Confirmed reviews ALL

Front desk staff were all very friendly and helpful. The room was clean and comfortable. The only disappointing thing was that the pool, spa, and sauna were shut and I was not told of this when booking or checking in.

Dear Paul Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mantra Chatswood

Good Stay

Customer review rating 4.0/5

Sue F. Business - 15/03/2020 Confirmed reviews ALL

Have stayed at the Mantra a number of times and was greeted by name when I arrived. Very nice.

Dear Sue, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mantra Chatswood

Well located reasonable price

Customer review rating 4.0/5

Michael Business - 15/03/2020 Confirmed reviews ALL

Positives - Experience was fine. I stayed for 5 nights. Great location and well priced. Negatives - Breakfast is overpriced and below standard, no cleaning of room during my stay unless I paid extra

Dear Michael, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mantra Chatswood

Great place to stay

Customer review rating 4.0/5

Wendy Couples - 15/03/2020 Confirmed reviews ALL

Fabulous hotel, close to everything in Chatswood - walking distance. The large room was very nicely decorated and recently refurbished. Buffet breakfast was very nice, and a good variety of food. The restaurant and bar was a great place to have a drink and something to eat. We really enjoyed our stay.

Dear Wendy, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mantra Chatswood
Customer review rating 4.0/5

Phil T. Business - 15/03/2020 Confirmed reviews ALL

The pool was shut. I was told by staff i could use the car park opposite & was locked out til after 10am . I wanted to leave at 7.30 am. The sheet on my bed had a hole in it. Will not be coming back

Dear Phil, Thank you for taking the time to tell us about your experience at the Mantra Chatswood. Our car park is located in the basement level of our building, unfortunately we are not affiliated to the car park across the road, I am sorry this was not communicated to you properly. Please also accept my apologies for the linen, we will have our housekeeping manager pass on your complaint to the supplier and the room attendant. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mantra Chatswood

Good stay

Customer review rating 4.0/5

R Solo - 15/03/2020 Confirmed reviews ALL

Having washing machine in a room is very convenient!

Dear R, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mantra Chatswood
Customer review rating 4.0/5

Ellie R. Families - 15/03/2020 Confirmed reviews ALL

I was disappointed as I had rang and booked a studio and a two bedroom room for the 7th March and was told when I rang up a few days prior to the 7th to see about an early check that nothing could be done about it, it was suggested I ring on the morning of the 7th to see if it could be arranged. I then noticed that on the email that the booking had been done for the 7.6.2020, not what I had asked for. . I asked if it was possible to get rooms for the 7th March as we were going to a family wedding. Originally the prices were $280 for the 2 bedroom and $155 for the studio. I was then told that I could have the studio for $360 and the studio for $ 165, not happy about that as the mistake wasn't mine. A stressy start to my day. We have stayed there many times prior and have always been satisfied but not this time unfortunately.

Dear Ellie, Please allow me to express my sincerest apologies for the stress we have caused you by booking the wrong dates in. Please contact me at the hotel and I will refund you the difference between what you were initially quoted and what you paid ($90). We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kylie

Well equipped disabled apartment

Customer review rating 4.0/5

Anonymous Families - 15/03/2020 Confirmed reviews ALL

Perfect position & good staff attention

Dear Robin, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mantra Chatswood

Very well located

Customer review rating 4.0/5

Anonymous Families - 12/03/2020 Confirmed reviews ALL

Very pleasant stay, helpful staff, clean & well appointed hotel. Very close to shops & restaurants.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mantra Chatswood

very well located

Customer review rating 4.0/5

Anonymous Business - 12/03/2020 Confirmed reviews ALL

Your staff on arrival were lovely; however I felt my room was lacking in a number of areas. Firstly, the room had a dreadful smell (probably due to overuse of the aircon). I opened the glass doors on a number of occasions to let in some fresh air. Secondly, there was no 'guest book' etc that actually told me when I had to check out or any of the other stuff I would expect about the facilities. No idea of how to use the TV. No washing machine (dryer only); no face washer; one bin only in the bathroom. Not enough milk for 2 nights when there was no further room service. No extra pillows.

Good Morning Guest, Thank you for taking the time to review our hotel we appreciate this. I'm glad to hear our staff were lovely, I will be sure to pass this positive feedback on to our team. I do apologies about the room issues you have listed, I will raise and pass this on to upper management and our housekeeping team, so we can make sure this is reviewed and improved. Sincerely, Mantra Chatswood.

Great hotel

Customer review rating 4.0/5

Samuel Business - 12/03/2020 Confirmed reviews ALL

Excellent and stylish room, friendly staff. There was a bit of uncertainty from the staff about my booking - and Accor doesn't provide a very comprehensive record of what was booked in their app/website (this may also have been a function of the recent addition of Mantra to the Accor group maybe its a teething problem?). Shame that it costs extra extra every night to park at the hotel.

Good Morning Samuel, Thanks for such a great review, we really are glad you enjoyed your time at our hotel. Sorry about the lack or misinformation at the time of your booking. Your correct in saying we have just recently joined Accor and our hotels have been integrated into their website. I will personally go over whats listed for our hotel and make sure all the information is up to date and we add missing prices for our services. I apologies about this and we will make sure it doesn't happen again. Sincerely, Mantra Chatswood.
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