Mantra Chatswood 4 stars

Customer review rating (ALL Rating) 4.1/5 586 reviews

Mantra Chatswood - Image 1
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10 Brown Street, 2067 CHATSWOOD, Australia

Description

Hotel extras

  • Dive into our 12 metre heated pool and relax in the spa

  • High speed wireless internet

  • Keep up your regular workout morning, afternoon or evening with out fully-equipped gymnasium

  • Get busy with modern conference and meeting facilities on-site

  • Enjoy the warm comfort of our sauna and steam room

Our accommodation(s)

Studio

Studio

  • 2 pers. max
  • 33 m² / 355 sq ft
  • Bedding 1 x King size bed(s)

Hotel location

Mantra Chatswood

10 Brown Street
2067 CHATSWOOD
Australia

GPS:-33.796274, 151.179992

Telephone
Fax +61 2 9406 5599

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Pool

In town for business or leisure? Mantra Chatswood makes it easy for you to keep fit. Try out our 12 metre heated pool and relax in the spa.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  586 reviews

TripAdvisor Rating  3.6/5  1,311 reviews

Customer review rating 3.0/5

B. B. B. Business - Confirmed reviews ALL

I've stayed with Mantra Chatswood on 4 occasions in the past 2 years. As a corporate customer, I can't say I'm overly impressed with the standard room size and room facilities. My first few stays with Mantra in Chatswood and Sydney were far better.

Dear B., Thank you for taking the time to share your feedback with us, and for choosing to stay at Mantra Chatswood on multiple occasions over the past two years. We truly appreciate your loyalty. I’m very sorry to hear that your recent experiences did not match the standard you enjoyed during earlier stays. We completely understand how disappointing that can be, especially as a corporate guest who relies on comfort and consistency. Your comments regarding the room size and facilities are valuable, and I want to assure you that we take this feedback seriously as we continually look for ways to improve our guest experience. We would love the opportunity to restore your confidence in us. If your future travel plans bring you back to Chatswood, please feel free to reach out to me directly; I would be more than happy to personally look after your reservation and ensure a more comfortable and enjoyable stay. Thank you again for your honest feedback. We hope to welcome you back and provide the level of experience you rightfully expect from us. Kind regards, Cedric Front Office Supervisor

Customer review rating 5.0/5

Ross L. Couples - Confirmed reviews ALL

The room was excellent. Beatriz gave extra special performance.

Dear Ross, Thank you for your kind words regarding your recent stay at Mantra Chatswood. We are delighted to hear that you enjoyed your room and appreciated Beatriz's exceptional service. She will be delighted to hear about this. Your feedback is greatly valued and motivates our team to continue delivering outstanding experiences. Warm regards, Mantra Chatswood Team

Customer review rating 3.0/5

April M. Friends - Confirmed reviews ALL

Check in wasn't great , poor customer service from staff , was under the impression parking was included, ridiculously priced at an additional $30 per night , the room was quite and clean .

Dear April, Thank you sincerely for taking the time to share your experience with us. I am truly sorry to hear about the challenges you encountered during your stay; especially during check-in. The behaviour you described is unacceptable and certainly not reflective of the service standards we uphold at Mantra Chatswood. Please accept my heartfelt apologies. Thank you for bringing this to our attention; we will be addressing this with the team immediately to ensure this does not happen again. I am also very sorry for the confusion surrounding the parking charges. If this was not clearly communicated, I completely understand how frustrating that must have been. Your feedback about clearer information is extremely valuable, and we will be reviewing these areas to improve the experience for all our guests. Regarding the lifts, we greatly appreciate your patience and understanding. We are currently undertaking important lift upgrades so we can continue providing better facilities in the long term, but we recognise the inconvenience this may have caused during your stay, and we sincerely apologise. Despite the challenges you faced, I am glad to hear that your room was quiet and clean. We genuinely hope you will give us another opportunity in the future to provide you with a much smoother and more pleasant stay. Kind regards, Cedric Front Office Supervisor

Customer review rating 5.0/5

Brian K. Couples - Confirmed reviews ALL

Shops, public transport, all on your doorstep. Our apartment had a very comfortable bed and a well equipped kitchen.

Dear Brian, Thank you for your kind words regarding our central location and the comfort of your apartment. We are delighted to hear that you enjoyed your stay and found the amenities satisfactory. We look forward to welcoming you back in the future. Best regards, Mantra Chatswood Team

Customer review rating 4.0/5

Jane V. D. J. Families - Confirmed reviews ALL

We enjoyed our stay. Room was large and comfortable. Located right nest to Chatswood Westfield and train station. Easy parking. Helpful staff.

Dear Jane, Thank you for your kind words regarding your recent stay. We are pleased to hear that you found our location convenient and enjoyed the comfort of your room. Your appreciation of our staff's helpfulness is greatly valued. We look forward to welcoming you again in the future! Warm regards, Mantra Chatswood Team

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Other web-users rate our hotel

  • 297 reviews 9.6/10 Location
  • 385 reviews 5.3/10 Room
  • 273 reviews 6.9/10 Service
  • 7 reviews 2.9/10 WiFi
  • 179 reviews 5/10 Comfort
  • 179 reviews 3.9/10 Cleanliness
  • 97 reviews 4.5/10 Amenities
  • 62 reviews 2.7/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.