Mantra Chatswood 4 stars

Name: Mantra Chatswood
Address: CHATSWOOD, 2067, AUSTRALIA
Telephone: (+61)1300092872
Rating: 4.1

Customer review rating 4.1/5 1,413 reviews

ALLSAFE approved hotel

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+ 9 Services

Mantra Chatswood

We look forward to welcoming you to Mantra Chatwood! Alana Friend, Hotel Manager; chatswood.gm@mantra.com.au or 02 9406 5500

Hotel Manager

Located in the thriving district of Chatswood north of the Sydney CBD, Mantra Chatswood Hotel is ideal for both leisure and business, with contemporary rooms and apartments, an indoor heated lap pool and spa, modern conference facilities and in-room high-speed internet. Park securely at the hotel and take a 20 minute train ride into the city to see Sydney's famous landmarks. Dine onsite at Melting Pot Bar & Bistro, make use of your kitchen or kitchenette, or when time is pressing order in room service.

Hotel extras

1 mins walk to Chatswood Station which connected to CBD
Walking distance to Westfield Chatswood
Gym and Pool facilities available
Located next to the corporate buidlings.
A selections of studio, 1 and 2 bedrooms apartments availabile.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
Parking
- Private indoor parking (Paying)
- Bus/coach parking area (Paying)
- Valet parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities (Paying)
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
Reception open 24 hours a day
Laundry Paying
- Dry cleaning / Ironing (Paying)
- Laundromat (Paying)

Breakfast Paying
1 Restaurant(s)

Well-being
- Hammam
- Solarium

3 Meeting room(s)
Web Corner on a Mac
Self service business centre
Copy/print service available

Hotel location

Mantra Chatswood

10 Brown Street
2067 chatswood
australia

Tel: +611300092872

Fax: (+61)2/94065599

Contact email :

Check-in from 14h00

Check out up to 10h00

By plane
SYDNEY AIRPORT At 21.9km / 13.61 miles

GPS :-33.796274, 151.179992

Our accommodation(s)

Located in the thriving business and shopping district of Chatswood just 10 kilometres north of Sydney's CBD, Mantra Chatswood Hotel accommodation comprises of Studio Rooms, 1 and 2 Bedroom Apartments, all designed for work, rest or play during your stay. Our spacious rooms and apartments offer large private balconies, full kitchens or kitchenettes, work desk and Foxtel channels.

Studio

Max. number of persons: 2
Area: From 33 m² / 355 sq ft

High speed internet
Coffee/tea making facilities
Satellite/cable colour TV

Our restaurants and bars

MELTING POT

Type of cuisine: Bistro

Melting Pot combines modern Australian cuisine with classic international flavours in an intimate bar and restaurant experience. An innovative cocktail menu and extensive wine list creates a fusion of tradition and innovation.

Your meetings and events

Our meeting rooms

Number of meeting rooms: 3
Maximum size: 150 m²
Maximum capacity: 110 people
Maximum banquet capacity: 90 people

Find out more

Good stay

Madison Friends - 14/06/2021 Confirmed reviews ALL

Loved it, room was massive as well!

Dear Madison, Thank you very much for a wonderful review.. We very much appreciate the time you have taken to share comments on your recent stay. We are glad that you enjoyed your stay and our convenient location. Thank you very much for staying with us and we look forward to welcoming you in the near future. Kind Regards Mehmet Yamanyilmaz

Convenient

David Couples - 14/06/2021 Confirmed reviews ALL

Handy to Chatswood railway station; friendly and courteous check-in; spacious quiet room. Only complaint would be that the bed was rather small - a double rather than a queen.

Good location but freezing cold cool to swim...

Siu W. Business - 14/06/2021 Confirmed reviews ALL

I was expecting complimentary breakfast as advertised in Accor web site for being a Platinum. Not until I asked the receptionist after checked in about the breakfast arrangement , and he told me that no restaurant to supply b''fast .. a little bit disappointed. Also, I booked this hotel because of the heated swimming pool, but was found the water was freezing cold on the 11/6 morning ...

Good location and Friendly Staff

Allan Families - 07/06/2021 Confirmed reviews ALL

We had a good time staying at Mantra Chatswood due to good location area as well as good customer service.

Dear Allan, We very much appreciate the time you have taken to share comments on your recent stay. We are glad that you enjoyed your stay and our convenient location. Thank you very much for staying with us and we look forward to welcoming you in the near future. Kind Regards Mehmet Yamanyilmaz

Glenn Business - 04/06/2021 Confirmed reviews ALL

I haven’t received my points for my stay yet once I get them I’ll provide a review

Dear Mr. B., Thank you for taking the time to tell us about your experience at the Mantra Chatswood. I am really sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be informed that your points have been applied to your membership account now and moving forward I will always ensure to follow up with your bookings that points have been applied and your requests have been actioned. My email adress is me… and please do not hesitate to contact for any enquiries. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mehmet Yamanyilmaz

Excellent location

Donna Couples - 02/06/2021 Confirmed reviews ALL

Excellent location and staff

Dear Donna, We very much appreciate the time you have taken to share comments on your recent stay. We are glad that you enjoyed your stay and our convenient location. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you very much for staying with us and we look forward to welcoming you in the near future. Kind Regards Mehmet Yamanyilmaz

Comfortable bed,great location and resonable room and parking price.

J.h. Couples - 01/06/2021 Confirmed reviews ALL

Always a good stay.Friendly and helpfull staff.

Dear John, We very much appreciate the time you have taken to share comments on your recent stay. We are glad that you enjoyed your stay and our convenient location.We very much value all guest feedback and will be sharing your comments provided with our Housekeeping Team to ensure ensure that are looked further into by our team Thank you very much for staying with us and we look forward to welcoming you in the near future. Kind Regards Mehmet Yamanyilmaz

Good location for attending the office

Sarah Business - 01/06/2021 Confirmed reviews ALL

The stay was fine. It was disappointing that there was no room service available or alternately local food delivery information. There was an alarm that went of at 11pm for a long time. I tried to figure it out, when I rang reception I was advised it was in the aircon system. This was a the end of a very long day and I just wanted sleep.

Awesome location

Christopher G. C. Families - 01/06/2021 Confirmed reviews ALL

Staff were attentive, friendly and accommodating. I’d definitely recommend this hotel. Bed was perfect. Room exactly as described. So close to rail, shopping and eating facilities.

Dear Christopher, We very much appreciate you taking the time to share comments from your recent experience at Mantra Chatswood. We are so pleased to hear our team’s friendly service and the amenities were well suited. We look forward to welcoming you back again in the future for your next trip to Sydney. Kind Regards, Alana Friend .

Excellent stay

Anonymous Business - 01/06/2021 Confirmed reviews ALL

I stayed here on a company trip to Sydney, it was amazing, hotel is well located from everything, rooms are excellent.

Dear Guest, Thank you for the fantastic feedback from your recent experience. It is great to hear our team’s service contributed to a great stay and our location was also a highlight. We look forward to welcoming you back for another memorable stay in the future. Kind Regards, Alana Friend

A great Hotel close to lots of Attractions

John E. Couples - 31/05/2021 Confirmed reviews ALL

This is one of the best Accor Hotels in which we have stayed - and we have stayed in dozens ranging from Australia, Asia to Europe. Clean, comfortable and this, combined with a friendly and helpful staff made our stay a pleasure.

Dear John, We very much appreciate the time you have taken to share comments on your recent stay and thank you very much for a fantastic review. We are glad that you enjoyed your stay and our convenient location. Thank you very much for staying with us and we look forward to welcoming you in the near future. Kind Regards Mehmet Yamanyilmaz

Clean, convenient and friendly staff

Tr Business - 31/05/2021 Confirmed reviews ALL

Very pleasant stay. Staff were really friendly and super helpful. Location was perfect for business stay. Bathroom could do with a refresh.

Dear Guest, We very much appreciate the time you have taken to share comments on your recent stay. We are glad that you enjoyed your stay and our convenient location. We appreciate you sharing the items for improvements which we will ensure are looked further into by our team for future upgrades. We hope we have the opportunity to welcome you back again in the future. Kind Regards Mehmet Yamanyilmaz

Clean Convenient Friendly

Nigel C. Business - 30/05/2021 Confirmed reviews ALL

A stay of choice in the Accor portfolio

Dear Nigel, Thank you for the great feedback from your recent experience. We love to welcome back our return Accor members, and it was great to welcome you back again! We look forward to welcoming you again in the future. Please let us know if there is anything we can do to make your visits more comfortable. Kind Regards, Alana Friend

Good location and comfortable stay

Justin Business - 30/05/2021 Confirmed reviews ALL

Mahmet at the front counter was extremely welcoming and very helpful.

Dear Justin, Thank you for being in touch to share fantastic feedback on your experience. Our team strive to achieve fantastic customer service for all our guests, and our team will be thrilled with your comments. It is always great to hear kind words, this will service as an encouragement to our team as they continue to create experiences for our guests. We hope to welcome you back again in the future. Kind Regards, Alana Friend

Well located

David Families - 30/05/2021 Confirmed reviews ALL

Close to main parts of chatswood but otherwise underwhelming.floor stunk of spices that made you cough. Cleaner tries to kick you out before checkout time. Sauna did not work and room not ready despite being booked.

Dear David, We very much appreciate you taking the time to share comments on your experience at Mantra Chatswood. I am sorry to hear of some comments from your stay which contributed to shortfalls in your experience. Our property has a number of serviced apartments, of which all provided full cooking facilities for our guests to use for their stay. We will be sure to look into this feedback provided to improve our guest’s experiences. We have not been made aware of the sauna being out of order recently, of which we will ensure this is checked by our maintenance team. Our housekeeping team do strive to prepare our guests rooms for time of arrival, of which I do apologise in this instance that there has been a delay. This is not usual for our team and I do apologise for any inconvenience caused. We thank you for sharing your feedback and it is our hope to welcome you back again in the future. Kind Regards, Alana Friend

Great Location, friendly staff

Tanya N. Business - 25/05/2021 Confirmed reviews ALL

My stay was great, the staff were very friendly. I would stay again.

Dear Tanya, We very much appreciate the time you have taken to share comments on your recent stay. It is always a pleasure to receive positive feedback. We are glad that you enjoyed your stay and our convenient location. Thank you very much for staying with us and we look forward to welcoming you in the near future. Kind Regards Mehmet Yamanyilmaz

Great, but needs some work

Banana1177 31/03/2021 TripAdvisor review

The hotel is nice and quiet and in a excellent location. Literally a stones throw to cafe’s, restaurants and shops including Woolworths. My 1bdr apartment was large and spacious with a full kitchen, and dining area with separate bedroom. The kitchen however, was old and outdated, appliances included. The oven and dishwasher even had rust on them. It was such a shame to see this and expected better from mantra. I had a friend also say that it’s great, but needs a refurbishment and I would have to agree. I will say that staff are super friendly, I’ve stayed before and always noted how lovely the staff are. They did give me a late checkout and a bottle of wine was waiting for me in my room. I feel so bad that I had to make the refurbishment comments, but sadly it is true. All in all, I would stay again if needed.

Dear Banana1177, We very much appreciate you taking the time to share comments on your recent experience with us. We are so pleased to hear our friendly team was a highlight to your recent experiences. We have completed upgrades to the furnishing of our units in 2019, which update of all furniture, carpets, curtains and painting. We do very much value your comments in relations to our kitchens, which we will take note for future upgrades. Thank you for sharing, we very much value your comments and hope we can welcome you back again in the future. Kind Regards, Alana Friend

Terrific

bernard_cumming Business - 31/03/2021 TripAdvisor review

All good here - facilities of a good standard and friendly and helpful staff. I needed to check about parking and the gentleman on reception was very helpful. All very Covid safe with many warning signs around

Good Afternoon Bernard, We very much appreciate your comments regarding your stay at the Mantra Chatswood. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great Position

Masterson18 12/10/2020 TripAdvisor review

Had a medical appointment in Chatswood, found it was only s short walk to the facility. The Mantra was in a great location. Across from the Railway station and dining district, shopping centre close by.

Good Evening Guest, Thank you so much for the time to leave us a great review of our hotel. We are glad to hear the location was suitable to your needs. Kind Regards

Very Comfortable

Damien C Family - 19/01/2020 TripAdvisor review

Great location, very helpful and courteous staff. Nice comfortable bed and nice breakfast. Close to trains, buses and shopping. We'll stay here again, as we often do. More relaxing location than staying in Sydney CBD.

Dear Damien C, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mantra Chatswood

Our most recent 20 reviews

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