Mantra Chatswood 4 stars

I had a lovely stay at the Mantra when I visited Sydney and I didn't get the coronavirus. What more could I ask.

well managed, reception very good, room clean and ample, bed divine

It was my first time at this hotel and I was very happy with the accommodation. It was a short stay but I enjoyed the meal I had a the restaurant and the staff were great. The location was good as it was an easy commute to visit the areas I needed to be in.

Each time I have stayed at the Mantra Chatswood , it been a trouble free, fast and dedicated and professional team from check in to everything in between to check out

Front desk staff were all very friendly and helpful. The room was clean and comfortable. The only disappointing thing was that the pool, spa, and sauna were shut and I was not told of this when booking or checking in.

Have stayed at the Mantra a number of times and was greeted by name when I arrived. Very nice.

Positives - Experience was fine. I stayed for 5 nights. Great location and well priced. Negatives - Breakfast is overpriced and below standard, no cleaning of room during my stay unless I paid extra

Fabulous hotel, close to everything in Chatswood - walking distance. The large room was very nicely decorated and recently refurbished. Buffet breakfast was very nice, and a good variety of food. The restaurant and bar was a great place to have a drink and something to eat. We really enjoyed our stay.

The pool was shut. I was told by staff i could use the car park opposite & was locked out til after 10am . I wanted to leave at 7.30 am. The sheet on my bed had a hole in it. Will not be coming back

Having washing machine in a room is very convenient!

I was disappointed as I had rang and booked a studio and a two bedroom room for the 7th March and was told when I rang up a few days prior to the 7th to see about an early check that nothing could be done about it, it was suggested I ring on the morning of the 7th to see if it could be arranged. I then noticed that on the email that the booking had been done for the 7.6.2020, not what I had asked for. . I asked if it was possible to get rooms for the 7th March as we were going to a family wedding. Originally the prices were $280 for the 2 bedroom and $155 for the studio. I was then told that I could have the studio for $360 and the studio for $ 165, not happy about that as the mistake wasn't mine. A stressy start to my day. We have stayed there many times prior and have always been satisfied but not this time unfortunately.

Perfect position & good staff attention

Very pleasant stay, helpful staff, clean & well appointed hotel. Very close to shops & restaurants.

Your staff on arrival were lovely; however I felt my room was lacking in a number of areas. Firstly, the room had a dreadful smell (probably due to overuse of the aircon). I opened the glass doors on a number of occasions to let in some fresh air. Secondly, there was no 'guest book' etc that actually told me when I had to check out or any of the other stuff I would expect about the facilities. No idea of how to use the TV. No washing machine (dryer only); no face washer; one bin only in the bathroom. Not enough milk for 2 nights when there was no further room service. No extra pillows.

Excellent and stylish room, friendly staff. There was a bit of uncertainty from the staff about my booking - and Accor doesn't provide a very comprehensive record of what was booked in their app/website (this may also have been a function of the recent addition of Mantra to the Accor group maybe its a teething problem?). Shame that it costs extra extra every night to park at the hotel.