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Novotel Paris Roissy CDG Convention Hotel 4 stars

Customer review rating 4.1/5 5,426 reviews

ALLSAFE approved hotel

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Novotel Paris Roissy CDG Convention
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+ 16 Services

Hotel extras

  • Certified ALLSAFE by Bureau Veritas: stringent hygiene standards

  • Hammam, sauna and indoor heated swimming pool

  • 5 minutes from Charles de Gaulle Airport

  • 5 minutes from Paris Charles de Gaulle Airport

  • CDG Airport transfer is available on request via paid shuttle

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM Paying
  • Dry cleaning / Ironing Paying
  • Beauty salon Paying
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • 18 Meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Paris Roissy CDG Convention

10 Allée du Verger
95700 roissy-en-france
france

Tel: +33130182000

Fax: (+33)1/34299560

Check-in from 15h00

Check out up to 12h00

GPS :48.998928, 2.517808

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. All our rooms are air-conditioned and sound-proofed and offer a WIFI Internet connection and access to the spa. Relax in the swimming pool, sauna or hammam and experience VIP treatment in our Executive Room which offers a range of benefits.

Our restaurants and bars

GOURMET BAR ROISSY CDG

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar, or even in your room.

Non contractual photo

GOURMET BAR

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Non contractual photo

L'INSTANT NOMADE

L'Instant Nomade offers tasty and balanced food in a unique, friendly and cosmopolitan atmosphere, 24 hours a day. For something sweet or savory, or a cold drink, it offers the convenience of self-service at any time of day or night.

Non contractual photo

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 403

  • Maximum capacity: 380 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Novotel Paris Roissy CDG Convention

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

5,426 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,589 reviews

Overnight at Novotel Roissy CDG Convention Hotel

TripAdvisor rating 3.0/5

85PYM 22/07/2021 TripAdvisor review

Staff was friendly and helpful. However, hotel is in bad need of refurbishing or renovations and quality of services was not that of a four star hotel, if only when one considers the lack of bathroom amenities : just one little bar of soap and a shampoo dispenser affixed to the wall of the shower! Quite disappointed.

Great experience

Customer review rating 4.0/5

Séb. P. Families - 04/07/2021 Confirmed reviews ALL

Went very well. The people at the desk were very nice and helpful. However, we used the shuttle service, paid on line and got charged twice on my credit card. Still don’t how to resolve it as I have no contact.

Dear Sebastien P., We very much appreciate your comments regarding your stay at the Novotel Paris Roissy CDG Convention. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jérôme SANCHEZ Directeur général Novotel Paris Roissy CDG Convention H5…

Great staff, good stay

Customer review rating 4.5/5

Nd Solo - 19/11/2020 Confirmed reviews ALL

Staff helpful and also sorry that their services were limited to reception and few room services. Spa and pool and other facilities were closed due to the new lockdown. They have done very well with they could deliver.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sabrina VOLLERTSEN Quality Manager Novotel Paris Roissy CDG Convention H5…

Well located

Customer review rating 4.0/5

Anonymous Couples - 12/03/2020 Confirmed reviews ALL

Good service

Dear Tania R., We very much appreciate your comments regarding your stay at the Novotel Paris Roissy CDG Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabrina VOLLERTSEN Référente Qualité h5…

An incredibly beautiful exhilarating experience.

Customer review rating 5.0/5

Daniel S. Solo - 11/03/2020 Confirmed reviews ALL

This is Daniel S. of San Diego ami de la France depuis 1953. Having made over 30 trips to France, this hotel is simply the best, the warmest staff, the best amenities and I can't wait to return. Being an endurance athlete and winning my age group near Calais, I was over the moon with your spa. The steam room saved my muscles and overall health. WOW! And the breakfast was so tasty as the croissants melted in my mouth. The coffee was so good I just could not leave!!! I shall return soon. God bless all of you for being America's beloved oldest ally since the time of Benjamin Franklin !!! I love you all! Daniel S. Etats-Unis

Dear Daniel S., We very much appreciate your comments regarding your stay at the Novotel Paris Roissy CDG Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabrina VOLLERTSEN Référente Qualité h5…

Good stay

Customer review rating 4.0/5

Anonymous Families - 07/03/2020 Confirmed reviews ALL

The hotel is very basic. We have stayed in Novotel a couple of times. It is a good hotel if you just want to stay a few nights.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sabrina VOLLERTSEN Référente Qualité h5…

Great Hotel!

TripAdvisor rating 5.0/5

Paradise64184420394 04/03/2020 TripAdvisor review

The hotel is very nice, very well located. We had a very good time there! The room was amazing! The breakfast was a bit redundant, I hope next time they will have more different things for people that don't eat meat (like salmon, more cheese types, nuts...)

Dear guest, We are so pleased to learn your high level of satisfaction. We do take into account your feedback about breakfast products variety. Best regards,

Very good stay

Customer review rating 4.5/5

Meriem Couples - 03/03/2020 Confirmed reviews ALL

We had a very good time during our stay in Novotel Paris Roissy CDG Convention. It is very well located and very nice

Dear Meriem Z., We very much appreciate your comments regarding your stay at the Novotel Paris Roissy CDG Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabrina VOLLERTSEN Référente Qualité h5…

convenient hotel near airport

Customer review rating 4.0/5

French Families - 01/03/2020 Confirmed reviews ALL

Stay for 1 night

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sabrina VOLLERTSEN Référente Qualité h5…

good stay

Customer review rating 4.5/5

P. Business - 26/02/2020 Confirmed reviews ALL

well located , close to Paris Nord 2 Business Park

Dear Gerard P., We very much appreciate your comments regarding your stay at the Novotel Paris Roissy CDG Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabrina VOLLERTSEN Référente Qualité h5…
Customer review rating 0.5/5

Paula Business - 16/02/2020 Confirmed reviews ALL

The team leader at reception who checked me in was extremely rude. She said my payment (I pre paid in January) hadn’t gone through and would be blocking my card for the full amount of the room and any extras (€280) when I told her had paid already for the room she said she had no confirmation of the payment and needed me to provide proof! When I showed her the amount taken from my bank account to Novotel in January on my online banking she changed the amount and moved on. No apology, no customer service. I was extremely upset. She made me feel dishonest and very uncomfortable. When I asked to speak to her manager she said there was no manager but referred me to her colleague, who she then took behind the doors at reception to discuss it with him privately. When he returned, he was also extremely patronising and didn’t seem to appreciate why I was annoyed. There are several hotels on Allée du Vergers and I specifically chose Novotel because I have stayed here before - however I will not be staying at this hotel again.

Dear Paula W., Thank you for taking the time to tell us about your experience at the Novotel Paris Roissy CDG Convention. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sabrina VOLLERTSEN Référente Qualité h5…

Nice hotel

Customer review rating 4.5/5

Godfried S. Business - 31/01/2020 Confirmed reviews ALL

Well located, friendly staff, excellent lobby, bar and restaurant

Dear Godefridus S., We very much appreciate your comments regarding your stay at the Novotel Paris Roissy CDG Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jérôme SANCHEZ Directeur général Novotel Paris Roissy CDG Convention H5…

Good location

Customer review rating 3.0/5

Th Families - 29/01/2020 Confirmed reviews ALL

We stayed the room #253. We found it the room especially the bed mattress and the bathroom tiling should be changed (refurnished). Otherwise overall the stay was very pleasant as usual and we would like to come back again for the next visit to Paris.

Customer review rating 2.5/5

Tk H. Business - 28/01/2020 Confirmed reviews ALL

HI my name is TORBEN KOED H. N° 30…3497 room prebooked and prepaid months ago. No room available and could not find my name nor Accor code. Got my room at around 9pm after waiting 1 hour. Got a drink at the bar. Barlady appparently not happy- no smile- bad service attitude, breakfast poor with no toast- badly grilled saucisson-only 1 coffee machine worked for 2days- Reception could not find my accord no and promised to send mail with invoice-still not received. Hairdryer went on all night and finally was taken down by service people. All together not up to what you expect of Novotel. I will not rate you the rating platform but hope to have much better service next time.

Great Hotel Location and Shuttle service

TripAdvisor rating 5.0/5

AkoatIkaw Family - 14/09/2019 TripAdvisor review

The rooms are large compared to Paris standards. The free shuttle to and from CDG is a big plus. Location near good restaurants. Had a good stay before flying back home. Thank you and I highly recommend

Waou! Thanks a lot for your feedback !

Really convenient location in relation to the cdg airport

TripAdvisor rating 5.0/5

583karenl Family - 23/08/2019 TripAdvisor review

Excellent for an overnight stay preceding or following a flight. Otherwise a bit of a distance from the center of Paris. Always a warm welcome and excellent service. The suites are spacious, comfortable and well equipped. Furthermore, excellent value.

Waou! A big thank you! Best regards,

Negatives = Old, uncomfortable Mattresses, dirty room. Positives = nice amenities

TripAdvisor rating 3.0/5

BlackLab_fans Family - 05/08/2019 TripAdvisor review

We've had great luck with Novotel in the past. Unfortunately, this time we had a different experience. The background: We booked a suite for the extra sofa bed and space for our two children. The hotel provided us with a nice quite end room (upon request). Check-in was easy and efficient. The Negatives: When we entered our room we noticed the carpet was old and worn. The sofa bed was stained and the walls were dirty. It wasn't until later when we unfolded the sofa bed that we realized how old the mattresses were--the coils from the springs could be felt through the mattress and were unusable. We took the mattresses off the frames (thinking that would help a bit) but it didn't. The king bed in the other room wasn't as bad but it was lumpy and felt old as well. The walls in two rooms, the bathroom and the light switches were dirty and sticky. The shower door leaked water (a lot) on to the bathroom floor every time it was used. As we only stayed one night, were tired and had a ton of luggage we didn't want to be bothered with requesting a different room. Perhaps we were placed in an older and forgotten room. On the positive side,..the hotel staff were pleasant and the amenities (pool, the sauna, and steam room, gym) were nice and clean. We also enjoyed the included breakfast in the morning. With so many hotels in the area I would not stay at this Novotel again. I recommend looking for a newer or recently updated hotel.

Dear guest, We thank you for your feedback. We are sorry to learn your feedback and will do our best to upgrade our confort in rooms. Best regards,

Nice place to over night lay over

TripAdvisor rating 4.0/5

hamidnakhai Solo travel - 12/05/2019 TripAdvisor review

It is clean and good size room, the lobby has a nice atmosphere, The spa has an exercise room which helps me a lot after a long flight. I can't tell you much about the food at the restaurant, because I alway order Croquet Monsieur and my favorite beer on daft ( Affligem ) but the service is a little slow. The staffs are friendly and professional, The black shuttle bus is also great.

Thanks a lot for your review. Hope having the pleasure to welcome you as soon as possible :)

Nice hotel

TripAdvisor rating 5.0/5

TravelerJim2015 Couples - 20/09/2018 TripAdvisor review

Enjoyed staying at the hotel. Only problem was there was no ATM or bank nearby for foreign travelers to obtain Euros. Had to walk 30 minutes to Post Office in Roissy which was very inconvenient. A wonderful lady at the front desk provided excellent service when she drove my wife and I to the local pharmacy in Roissy to obtain medication for her injured leg.

Waou! We thank you a lot for your very good review. We are so happy to learn that you enjoyed your stay with us :) Best regards, Jérôme SANCHEZ

Needs renovations and more waitress staff!

TripAdvisor rating 2.0/5

556scook Business - 18/09/2018 TripAdvisor review

The room was overall quite old with lots of chips on the furniture and the walls. It was relatively clean but tired and needed an update. The breakfast was fine and the staff were continually filling up and refreshing the food. The meals in the evening were simply terrible and the there was simply not enough waiting staff so people were waiting a life time to order. When we arrived on the Sunday evening we went down for dinner and after 25 minutes of waiting with no one coming to our table to take our order we literally had to go to the bar and order everything there, even though they tried to refuse taking a food order. The menu for the evening is quite strange and I could not recommend anything. I had a club sandwich (which is always my 'safe' option when travelling) and this was cold and disgusting. My colleague has the chicken pad thai and left a majority of this as it was simply awful.

Dear guest, We thank you for your feedback. We will do our best in order to perform our welcoming at the restaurant. Best regards, Jérôme SANCHEZ

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