Novotel Paris Roissy CDG Convention 4 stars

Customer review rating (ALL Rating) 4.0/5 814 reviews

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Description

Hotel extras

  • Hotel 5 minutes from Paris Roissy-Charles de Gaulle airport

  • Shuttle service available upon prior reservation

  • Cozy restaurant and bar at the hotel

  • Indoor swimming pool heated all year round

  • Close to Parc Astérix and Disneyland Paris

Our accommodation(s)

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Room 1

Hotel location

Novotel Paris Roissy CDG Convention

10 Allée du Verger
95700 ROISSY EN FRANCE
France

GPS:48.998928, 2.517808

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

GOURMET BAR ROISSY CDG

For a quick lunch, a friendly dinner with colleagues or a good time with family, order tasty dishes with fast service to fit your schedule. All in a warm, modern and bright atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  814 reviews

TripAdvisor Rating  3.9/5  1,774 reviews

Certificate of excellence 2024

Good stay

Customer review rating 5.0/5

Anisiya K. Solo - Confirmed reviews ALL

Dear Anisiya K., Thank you for your kind words regarding your stay and our front desk team. We are delighted to hear that you felt comfortable during your visit. Your satisfaction is our priority, and we look forward to welcoming you again. Sincerely, Jérôme SANCHEZ Directeur

Great location with plenty of parking

Customer review rating 5.0/5

Rlpt Couples - Confirmed reviews ALL

Dear guest Thank you for your kind words about our location, staff, and facilities. We are delighted that you enjoyed your stay and found our services helpful. Your recommendation means a lot to us, and we look forward to welcoming you back soon. Sincerely, Jérôme SANCHEZ Directeur

Difficult times

Customer review rating 2.0/5

Jerry L. Business - Confirmed reviews ALL

Dear Jerry L., Thank you for your feedback. We are truly sorry to hear about the unfortunate incident you experienced during your stay. We take the safety of our guests seriously and continually assess our security measures to ensure a safe environment for all. Sincerely, Jérôme SANCHEZ Directeur

Service was inconsistent

Customer review rating 2.0/5

Laine Business - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologize for the inconsistency in service you experienced during check-in. It is our standard to provide a warm and welcoming atmosphere, and I regret that we fell short in this instance. I appreciate your comments about the pre-authorization process, and I will ensure that our team is reminded of the importance of clear communication regarding our policies to avoid any confusion in the future. I am, however, pleased to hear about the exceptional service provided by our evening staff and the team members you mentioned during your stay. Your acknowledgment of their efforts is greatly appreciated, and I will certainly pass on your compliments to them. Thank you once again for your valuable insights, as they help us to continually improve our service. Best regards, Jérôme SANCHEZ Directeur

not a good stay!

Customer review rating 2.0/5

Franck Business - Confirmed reviews ALL

Dear Franck T., Thank you for taking the time to tell us about your experience at the Novotel Paris Roissy CDG Convention. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jérôme SANCHEZ Directeur Novotel Paris Roissy CDG Convention H5…

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Other web-users rate our hotel

  • 350 reviews 7.7/10 Location
  • 673 reviews 5.6/10 Room
  • 991 reviews 7.9/10 Service
  • 12 reviews 3.3/10 WiFi
  • 336 reviews 7/10 Food
  • 317 reviews 7.5/10 Breakfast
  • 261 reviews 4.8/10 Cleanliness
  • 194 reviews 7.3/10 Amenities

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