Novotel Paris Roissy CDG Convention 4 stars

Customer review rating (ALL Rating) 4.0/5 803 reviews

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Description

Hotel extras

  • Hotel 5 minutes from Paris Roissy-Charles de Gaulle airport

  • Shuttle service available upon prior reservation

  • Cozy restaurant and bar at the hotel

  • Indoor swimming pool heated all year round

  • Close to Parc Astérix and Disneyland Paris

Our accommodation(s)

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Hotel location

Novotel Paris Roissy CDG Convention

10 Allée du Verger
95700 ROISSY EN FRANCE
France

GPS:48.998928, 2.517808

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

GOURMET BAR ROISSY CDG

For a quick lunch, a friendly dinner with colleagues or a good time with family, order tasty dishes with fast service to fit your schedule. All in a warm, modern and bright atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  803 reviews

TripAdvisor Rating  4.0/5  1,764 reviews

Certificate of excellence 2024

Great hotel when at it’s best.

Customer review rating 4.5/5

John Families - Confirmed reviews ALL

Great facilities, staff seem to be back up to standard.

Dear John S., We thank you for your positive feedback and for rating us 90/100. We are delighted to hear that you enjoyed your stay and found our facilities impressive. It's great to know that our staff met your expectations and are back up to standard. We appreciate your support and look forward to welcoming you back for another excellent experience. Best regards, Sincerely, Jérôme SANCHEZ Directeur Novotel Paris Roissy CDG Convention H5…

well located

Customer review rating 0.5/5

Anonymous Families - Confirmed reviews ALL

Front desk -lack of hospitality and not willing to help.

Dear guest Thank you for taking the time to share your feedback. We're pleased to hear you found our location convenient. However, we're truly sorry to learn about your experience with our front desk staff. Hospitality and helpfulness are priorities for us, and it's disappointing to hear that we did not meet these standards during your stay. We will address this issue with our team to ensure improvements in our customer service. We hope you'll give us another chance to provide you with a better experience in the future. Best regards, Jérôme SANCHEZ Directeur Novotel Paris Roissy CDG Convention H5…

Well located, comfortable

Customer review rating 5.0/5

Patrick Business - Confirmed reviews ALL

I had a pleasant stay and the bus connection to the city is fantastic, you can use an app to buy a 2 EUR ticket. The staff is very friendly. I did not know you need a psychical credit card for the deposit, although it was already prepaid. I only have digital credit and debit cards on my phone and that did not work, in the end the friendly staff helped out and found a solution. Also the shuttle is too far from terminal 2F, but I took an Uber for 10 EUR extra. The swimming pool is open from 8-21, so for me no swimming, although I was looking forward to that. All in all a good stay and certainly recommend as an airport hotel at a good price

Dear Patrick S., We very much appreciate your comments regarding your stay at the Novotel Paris Roissy CDG Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jérôme SANCHEZ Directeur Novotel Paris Roissy CDG Convention H5…

Nice hotel/room, good location for my business visit

Customer review rating 4.0/5

Øystein Business - Confirmed reviews ALL

Nice hotel / friendly staff Fitness Room and swimming pool very positive!

Dear Oystein B., We very much appreciate your comments regarding your stay at the Novotel Paris Roissy CDG Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jérôme SANCHEZ Directeur Novotel Paris Roissy CDG Convention H5…

Great Hospitality and Service

TripAdvisor rating 5.0/5

mohammad t TripAdvisor review

Amazing hospitality by Mr Monsur at reception. Great efficiency during check in and he was kind to ensure I get the room quite quick. Also good food at the hotel which gives great experience. Overall good experience and surely would be coming back again here.

Dear guest, Thank you so much for your wonderful review! We are thrilled to hear that you experienced amazing hospitality from Mr. Monsur at the reception and that your check-in was efficient. It's great to know you enjoyed the food at the hotel and had an overall positive experience. We look forward to welcoming you back for another stay in the future! Best regards,

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Other web-users rate our hotel

  • 349 reviews 7.4/10 Location
  • 682 reviews 5.6/10 Room
  • 962 reviews 7.4/10 Service
  • 9 reviews 6.1/10 WiFi
  • 304 reviews 7.3/10 Breakfast
  • 259 reviews 4.8/10 Cleanliness
  • 191 reviews 6.6/10 Amenities
  • 184 reviews 3.3/10 Value

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