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Novotel Paris Roissy CDG Convention Hotel 4 stars

Customer review rating 4.1/5 5,512 reviews

ALLSAFE approved hotel

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Novotel Paris Roissy CDG Convention
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+ 18 Services

Hotel extras

  • Certified ALLSAFE by Bureau Veritas: stringent hygiene standards

  • Hammam, sauna and indoor heated swimming pool

  • 5 minutes from Charles de Gaulle Airport

  • 5 minutes from Paris Charles de Gaulle Airport

  • CDG Airport transfer is available on request via paid shuttle

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Paris Roissy CDG Convention

10 Allée du Verger
95700 roissy-en-france
france

Tel: +33130182000

Fax: (+33)1/34299560

Check-in from 15h00

Check out up to 12h00

GPS :48.998928, 2.517808

Hotel services

GOURMET BAR ROISSY CDG

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar, or even in your room.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • 2 Bars
  • Breakfast
    • Buffet Additional charge
    • Room service Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 17 Meeting rooms
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 295 rooms
    • 8 rooms for people with reduced mobility
    • No family room
    • 26 connecting rooms
    • 262 non-smoking rooms
    • 4 floors
  • Languages spoken at the hotel
    • French
    • Spanish
    • English
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line
    • High Speed WiFi
  • Reduced mobility Facilities
  • Check In & Check-out facilities
    • Late Checkout
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Shuttle
    • CDG Additional charge
    • CHARLES DE GAULLE
  • Parking extérieur Novotel Additional charge
    • On site
    • Private
  • Parking intérieur Novotel Additional charge
    • On site
    • Private
Well-being
  • In Balance by Novotel
    • On site
    • Hammam Currently unavailable
    • Massage Currently unavailable
    • Sauna room Currently unavailable
Family
  • Services for children
    • Childrens TV Channels
    • Childrens library
    • Video game area
    • Indoor playground for children

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. Air-conditioned and soundproofed, all our rooms offer a WIFI connection and comfort to meet your expectations. Enjoy VIP treatment in our executive room offering many advantages.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 403

  • Maximum capacity: 380 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Novotel Paris Roissy CDG Convention

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

5,512 reviews

TripAdvisor Rating 4.0/5

1,593 reviews

Customer review rating 4.0/5

Susan W. Families - 29/09/2021 Confirmed reviews ALL

It was just an overnight with breakfast. I think the level of covid protection in general was over the top and not completely necessary.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jérôme SANCHEZ Directeur général Novotel Paris Roissy CDG Convention H5…
Customer review rating 4.5/5

Carolyn H. Solo - 26/09/2021 Confirmed reviews ALL

This was the second time that I have stayed in this hotel. The check-in process was easy and the staff was friendly. The room was clean, quiet and comfortable. The restaurant was crowded, but the waiter was friendly and helpful. My only complaint was that the website was not clear about the need to pre-book online for the shuttle service to CDG. If I had not telephoned the hotel in advance, I would not have known about the need to pre-book online. Please make this clearer on the hotel's website.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jérôme SANCHEZ Directeur général Novotel Paris Roissy CDG Convention H5…

Good stay

Customer review rating 5.0/5

Patrick Y. Business - 26/08/2021 Confirmed reviews ALL

I hope that the frequency of the shuttle bus can be increased, at least every 20 minutes.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jérôme SANCHEZ Directeur général Novotel Paris Roissy CDG Convention H5…

Nice staff

Customer review rating 4.5/5

Ivan C. Families - 16/08/2021 Confirmed reviews ALL

A good service to any request and nice people

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jérôme SANCHEZ Directeur général Novotel Paris Roissy CDG Convention H5…

Well located

Customer review rating 3.0/5

Olivier R. Families - 16/08/2021 Confirmed reviews ALL

Bad surprise to have to pay for shuttle to airport, if you inclue the shuttle fair into the night price no body will see it

I Booked the wrong Novotel. My mistake. Not as nice as the one I usually book.

Customer review rating 3.5/5

Anonymous Solo - 01/08/2021 Confirmed reviews ALL

In light of COVID-19 I understand the limitations of your services. Staff was very kind and accommodating.

Dear Guest, Thank you for taking the time to share your feedback. Sincerely, Jérôme SANCHEZ Directeur général Novotel Paris Roissy CDG Convention H5…

Overnight at Novotel Roissy CDG Convention Hotel

TripAdvisor rating 3.0/5

85PYM 22/07/2021 TripAdvisor review

Staff was friendly and helpful. However, hotel is in bad need of refurbishing or renovations and quality of services was not that of a four star hotel, if only when one considers the lack of bathroom amenities : just one little bar of soap and a shampoo dispenser affixed to the wall of the shower! Quite disappointed.

Bonjour, Nous sommes désolés de lire vos commentaires et à la fois très surpris. Nous aurions apprécié pouvoir échanger sur vos impressions durant votre séjour. Meilleures salutations.

Great experience

Customer review rating 4.0/5

Séb. P. Families - 04/07/2021 Confirmed reviews ALL

Went very well. The people at the desk were very nice and helpful. However, we used the shuttle service, paid on line and got charged twice on my credit card. Still don’t how to resolve it as I have no contact.

Dear Sebastien P., We very much appreciate your comments regarding your stay at the Novotel Paris Roissy CDG Convention. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jérôme SANCHEZ Directeur général Novotel Paris Roissy CDG Convention H5…

Great staff, good stay

Customer review rating 4.5/5

Nd Solo - 19/11/2020 Confirmed reviews ALL

Staff helpful and also sorry that their services were limited to reception and few room services. Spa and pool and other facilities were closed due to the new lockdown. They have done very well with they could deliver.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sabrina VOLLERTSEN Quality Manager Novotel Paris Roissy CDG Convention H5…

Well located

Customer review rating 4.0/5

Anonymous Couples - 12/03/2020 Confirmed reviews ALL

Good service

Dear Tania R., We very much appreciate your comments regarding your stay at the Novotel Paris Roissy CDG Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabrina VOLLERTSEN Référente Qualité h5…

An incredibly beautiful exhilarating experience.

Customer review rating 5.0/5

Daniel S. Solo - 11/03/2020 Confirmed reviews ALL

This is Daniel S. of San Diego ami de la France depuis 1953. Having made over 30 trips to France, this hotel is simply the best, the warmest staff, the best amenities and I can't wait to return. Being an endurance athlete and winning my age group near Calais, I was over the moon with your spa. The steam room saved my muscles and overall health. WOW! And the breakfast was so tasty as the croissants melted in my mouth. The coffee was so good I just could not leave!!! I shall return soon. God bless all of you for being America's beloved oldest ally since the time of Benjamin Franklin !!! I love you all! Daniel S. Etats-Unis

Dear Daniel S., We very much appreciate your comments regarding your stay at the Novotel Paris Roissy CDG Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabrina VOLLERTSEN Référente Qualité h5…

Great Hotel!

TripAdvisor rating 5.0/5

Paradise64184420394 04/03/2020 TripAdvisor review

The hotel is very nice, very well located. We had a very good time there! The room was amazing! The breakfast was a bit redundant, I hope next time they will have more different things for people that don't eat meat (like salmon, more cheese types, nuts...)

Dear guest, We are so pleased to learn your high level of satisfaction. We do take into account your feedback about breakfast products variety. Best regards,

Great Hotel Location and Shuttle service

TripAdvisor rating 5.0/5

AkoatIkaw Family - 14/09/2019 TripAdvisor review

The rooms are large compared to Paris standards. The free shuttle to and from CDG is a big plus. Location near good restaurants. Had a good stay before flying back home. Thank you and I highly recommend

Waou! Thanks a lot for your feedback !

Really convenient location in relation to the cdg airport

TripAdvisor rating 5.0/5

583karenl Family - 23/08/2019 TripAdvisor review

Excellent for an overnight stay preceding or following a flight. Otherwise a bit of a distance from the center of Paris. Always a warm welcome and excellent service. The suites are spacious, comfortable and well equipped. Furthermore, excellent value.

Waou! A big thank you! Best regards,

Negatives = Old, uncomfortable Mattresses, dirty room. Positives = nice amenities

TripAdvisor rating 3.0/5

BlackLab_fans Family - 05/08/2019 TripAdvisor review

We've had great luck with Novotel in the past. Unfortunately, this time we had a different experience. The background: We booked a suite for the extra sofa bed and space for our two children. The hotel provided us with a nice quite end room (upon request). Check-in was easy and efficient. The Negatives: When we entered our room we noticed the carpet was old and worn. The sofa bed was stained and the walls were dirty. It wasn't until later when we unfolded the sofa bed that we realized how old the mattresses were--the coils from the springs could be felt through the mattress and were unusable. We took the mattresses off the frames (thinking that would help a bit) but it didn't. The king bed in the other room wasn't as bad but it was lumpy and felt old as well. The walls in two rooms, the bathroom and the light switches were dirty and sticky. The shower door leaked water (a lot) on to the bathroom floor every time it was used. As we only stayed one night, were tired and had a ton of luggage we didn't want to be bothered with requesting a different room. Perhaps we were placed in an older and forgotten room. On the positive side,..the hotel staff were pleasant and the amenities (pool, the sauna, and steam room, gym) were nice and clean. We also enjoyed the included breakfast in the morning. With so many hotels in the area I would not stay at this Novotel again. I recommend looking for a newer or recently updated hotel.

Dear guest, We thank you for your feedback. We are sorry to learn your feedback and will do our best to upgrade our confort in rooms. Best regards,

Nice place to over night lay over

TripAdvisor rating 4.0/5

hamidnakhai Solo travel - 12/05/2019 TripAdvisor review

It is clean and good size room, the lobby has a nice atmosphere, The spa has an exercise room which helps me a lot after a long flight. I can't tell you much about the food at the restaurant, because I alway order Croquet Monsieur and my favorite beer on daft ( Affligem ) but the service is a little slow. The staffs are friendly and professional, The black shuttle bus is also great.

Thanks a lot for your review. Hope having the pleasure to welcome you as soon as possible :)

Nice hotel

TripAdvisor rating 5.0/5

TravelerJim2015 Couples - 20/09/2018 TripAdvisor review

Enjoyed staying at the hotel. Only problem was there was no ATM or bank nearby for foreign travelers to obtain Euros. Had to walk 30 minutes to Post Office in Roissy which was very inconvenient. A wonderful lady at the front desk provided excellent service when she drove my wife and I to the local pharmacy in Roissy to obtain medication for her injured leg.

Waou! We thank you a lot for your very good review. We are so happy to learn that you enjoyed your stay with us :) Best regards, Jérôme SANCHEZ

Needs renovations and more waitress staff!

TripAdvisor rating 2.0/5

556scook Business - 18/09/2018 TripAdvisor review

The room was overall quite old with lots of chips on the furniture and the walls. It was relatively clean but tired and needed an update. The breakfast was fine and the staff were continually filling up and refreshing the food. The meals in the evening were simply terrible and the there was simply not enough waiting staff so people were waiting a life time to order. When we arrived on the Sunday evening we went down for dinner and after 25 minutes of waiting with no one coming to our table to take our order we literally had to go to the bar and order everything there, even though they tried to refuse taking a food order. The menu for the evening is quite strange and I could not recommend anything. I had a club sandwich (which is always my 'safe' option when travelling) and this was cold and disgusting. My colleague has the chicken pad thai and left a majority of this as it was simply awful.

Dear guest, We thank you for your feedback. We will do our best in order to perform our welcoming at the restaurant. Best regards, Jérôme SANCHEZ

Clean, comfortable, and convenient

TripAdvisor rating 5.0/5

Iberia_cocina Couples - 17/09/2018 TripAdvisor review

We had an early morning flight from CDG so location and free shuttle was perfect. Room was clean and comfortable. Good little bar with some choice of beer which was a pleasure. Perfect for what we needed.

Waou! We are so happy to learn your high level of satisfaction. When are you coming back? :) Best regards, Jérôme SANCHEZ

Great location, but....

TripAdvisor rating 3.0/5

vwb2018 Business - 29/07/2018 TripAdvisor review

We've stayed at this hotel a number of times over the years, usually the night before returning from France to the US. This year, as always, the rooms were great: large, comfortable, clean, and wound proof from all of the air traffic. The staff at the front desk was helpful, but not as efficient as previously. Unfortunately, the restaurant and bar staff were not attentive (except for one young man who waited on us at dinner). More important, after seeing the advertising for the

Dear guest, We thank you for your review. We are pleased to know that our rooms pleased you. We will work hard in order to improve our quality of service and hospitality. Best regards, Jérôme SANCHEZ

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