Novotel Suites Paris CDG Airport Villepinte 4 stars

Customer review rating (ALL Rating) 4.4/5 1,026 reviews

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Description

Hotel extras

  • CDG Airport is 10 min away; airport shuttle service available (for a fee)

  • 1.2 miles to Villepinte Exhibition Center; free shuttle during major events

  • The best flavors of the moment served every day at Le Dundy restaurant

  • Boutique Gourmande, fitness center and covered parking open 24 hours

  • Modular suites that can accommodate 2 children for free (up to age 16)

Our accommodation(s)

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Room 1

Hotel location

Novotel Suites Paris CDG Airport Villepinte

335 Rue de la Belle Etoile
95700 ROISSY-EN-FRANCE
France

GPS:48.989437, 2.512914

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

DUNDY RESTAURANT

Le Dandy restaurant is all about chic and stylish creations and sublime cocktails. Enjoy a fine and dandy cruise through contemporary world cuisine made for sharing and sheer deliciousness.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,026 reviews

Customer review rating 4.5/5

Jennifer L. T. Families - Confirmed reviews ALL

Dear Ms. L. T., Thank you for taking the time to share your feedback following your stay with us. We are delighted to know that you enjoyed the spaciousness of your suite, the room amenities, our convenient location near the airport, and the cleanliness of our hotel. Your positive comments about our team are also greatly appreciated. We are sorry, however, that your experience as an ALL Silver member did not fully meet your expectations. Please allow us to clarify that, as part of the ALL Accor loyalty program, welcome drinks are now fully digital and available directly in the ALL mobile application. We apologize if this was not clearly explained upon your arrival. Our team remains available to assist guests in accessing and using their digital welcome drink should they need any help. Regarding the airport transfer, we understand that the cost can represent a significant expense for families travelling with several pieces of luggage. We strive to offer a convenient and reliable shuttle service at a competitive price. Thank you once again for your valuable comments. We hope to have the pleasure of welcoming you back soon and providing you with an even better experience. Kind regards, Anne-Sophie Front Office Manager

Customer review rating 3.5/5

Melvin S. Friends - Confirmed reviews ALL

Dear Mr. S., Thank you for taking the time to share your detailed feedback following your stay. We are delighted to know that you appreciated the spaciousness and comfort of your suite, as well as the kindness and helpfulness of our reception team. Your compliments will certainly be shared with our colleague, who will be pleased to know that his assistance made a positive difference during your stay. Regarding the air conditioning, please allow us to clarify that our hotel is equipped with a centrally managed system that automatically adjusts according to the outdoor temperature. When the outside temperature falls below a predefined threshold, the cooling function is automatically deactivated. We understand that this may have affected your comfort and regret that it did not meet your expectations. We were also sorry to read about your experience at our bar. As we are always looking to improve, we would be grateful if you could provide us with a little more information, such as the date and approximate time of your visit. This will help us better understand what happened and discuss it with the team concerned. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back to Novotel Suites Paris CDG Airport Villepinte for a much-improved experience. Kind regards, Anne-Sophie Front Office Manager H3…

Customer review rating 2.5/5

Julian T. Families - Confirmed reviews ALL

Dear Mr. T., Thank you for taking the time to share your feedback following your stay at Novotel Suites Paris CDG Airport Villepinte. We are sincerely sorry that your experience did not fully meet your expectations. Please allow us to clarify that our hotel is equipped with air conditioning. Our system is centrally managed and automatically adjusts according to the outdoor temperature. When the outside temperature drops to 16°C or below, the cooling system automatically stops and restarts once the temperature rises above this threshold. We understand that this may have impacted your comfort during your stay, particularly during the unusual weather conditions, and we regret the inconvenience caused. We also appreciate your comments regarding the room layout, ventilation and overall value for money. Your feedback is important to us and helps us continue improving our services. We hope to have the opportunity to welcome you again and provide you with a more enjoyable experience. Kind regards, Anne-Sophie Front Office Manager

Customer review rating 5.0/5

Abdallah H. Business - Confirmed reviews ALL

Dear Mr. H., Thank you very much for taking the time to share your wonderful feedback following your stay at Novotel Suites Paris CDG Airport Villepinte. We are delighted to read that you had an excellent experience from your arrival through to your departure. It is especially rewarding to know that you appreciated the early check-in, the cleanliness and spaciousness of your suite, as well as our convenient location near Paris Charles de Gaulle Airport for your transit stay. Thank you as well for your loyalty as an ALL Gold member. Your satisfaction and recommendation mean a great deal to us and motivate our entire team to continue delivering the highest level of service. We also appreciate your comments regarding the welcome drink, the personalized attention and the room upgrade. While we are pleased that your overall experience was excellent, we regret that you were not able to enjoy these benefits during your stay. Your feedback has been shared with our team so that we can continue improving the recognition of our valued ALL members. We truly look forward to welcoming you back on your next visit to Paris and providing you with another memorable stay. Kind regards, Anne-Sophie Front Office Manager

Customer review rating 3.5/5

Jahangir A. Business - Confirmed reviews ALL

Dear Mr. A., Thank you for taking the time to share your feedback following your stay at Novotel Suites Paris CDG Airport Villepinte. We are delighted to know that you enjoyed your stay and that you appreciated the ease of the booking process, the comfort and cleanliness of your room, as well as the overall quality of our services. We are, however, sorry for the delay in sending your invoice. Please accept our sincere apologies for this inconvenience. We have now sent it to you, and we hope you have received it successfully. Thank you once again for your feedback and for your loyalty as an ALL Gold member. We look forward to welcoming you back on your next visit. Kind regards, Anne-Sophie, Front Office Manager

Other web-users rate our hotel

  • 517 reviews 8.3/10 Location
  • 860 reviews 7.8/10 Room
  • 740 reviews 8.1/10 Service
  • 9 reviews 6.1/10 WiFi
  • 530 reviews 7.2/10 Comfort
  • 354 reviews 7.9/10 Cleanliness
  • 237 reviews 6.9/10 Breakfast

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