Novotel Suites Paris CDG Airport Villepinte 4 stars

Customer review rating (ALL Rating) 4.4/5 996 reviews

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Description

Hotel extras

  • CDG Airport is 10 min away; airport shuttle service available (for a fee)

  • 1.2 miles to Villepinte Exhibition Center; free shuttle during major events

  • The best flavors of the moment served every day at Le Dundy restaurant

  • Boutique Gourmande, fitness center and covered parking open 24 hours

  • Modular suites that can accommodate 2 children for free (up to age 16)

Our accommodation(s)

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Room 1

Hotel location

Novotel Suites Paris CDG Airport Villepinte

335 Rue de la Belle Etoile
95700 ROISSY-EN-FRANCE
France

GPS:48.989437, 2.512914

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

DUNDY RESTAURANT

Le Dandy restaurant is all about chic and stylish creations and sublime cocktails. Enjoy a fine and dandy cruise through contemporary world cuisine made for sharing and sheer deliciousness.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  996 reviews

Customer review rating 4.0/5

Brian S. Couples - Confirmed reviews ALL

Dear Mr. S., Thank you for taking the time to share your feedback following your stay at Novotel Suites Paris CDG Airport Villepinte. We are pleased to read that you appreciated the professionalism of our team as well as the comfort and cleanliness of your room. However, we completely understand the confusion regarding our hotel’s location. There are indeed several Novotel hotels around CDG Airport, including some located directly next to the terminals. We fully understand how our hotel name may have been misleading upon your arrival, and we sincerely regret the inconvenience and additional transportation costs this caused you. We would of course have been delighted to assist you prior to your arrival by providing more detailed directions to our hotel as well as information regarding the airport shuttle services. Our teams remain available 24/7 to assist our guests and answer any questions before their stay. We are also sorry that the breakfast experience did not meet your expectations. Your comments regarding the scrambled eggs and bacon have been shared with our kitchen team so that greater attention can be paid to the quality and temperature of the products served. Your feedback is very valuable to us and helps us identify the areas where we must continue improving in order to provide a smoother and more enjoyable guest experience. We sincerely hope to have the pleasure of welcoming you again in the future. Kind regards, Anne-Sophie, Front Office Manager

Customer review rating 5.0/5

Margaret E. Solo - Confirmed reviews ALL

Dear Margaret, Thank you for taking the time to share your recent experience. We are delighted to hear that your stay met all your expectations; every guest's experience is our top priority. I will certainly share your feedback with our service team. Regarding our shuttle, we do indeed have predefined schedules to best accommodate arrivals from the airport; however, I will not hesitate to share your opinion with our management. We remain at your disposal for any further. Best regards, Julio Assistant Front Office Manager

Customer review rating 1.0/5

Laurent T. Solo - Confirmed reviews ALL

Dear Mr. T., Thank you for taking the time to share your feedback. We are sincerely sorry to read that your stay did not meet your expectations. We regret your comments regarding the responsiveness and attentiveness of our team, as well as your experience at the bar. This is not reflective of the service standards we strive to deliver. Your feedback has been shared with the relevant teams and will be addressed promptly. Please be assured that we place great importance on service quality and guest attention, and reminders have been given to ensure better availability and focus towards every guest at all times. We also take note of your comments regarding breakfast, which will be reviewed with our teams as part of our continuous improvement process. We sincerely hope to have the opportunity to welcome you again and provide you with a much improved experience that reflects our usual standards. Kind regards, Anne-Sophie Front Office Manager

Customer review rating 4.5/5

Siddharth B. Solo - Confirmed reviews ALL

Dear B., Thank you for taking the time to share your recent experience with us. We are delighted that your stay met your expectations. Our location is indeed one of our strongest points. We hope to see you again at our hotel. We remain at your disposal for any further. Best regards, Julio. Assistant Front Office Manager

Customer review rating 5.0/5

Mukesh D. Families - Confirmed reviews ALL

Dear Mukesh, Thank you for taking the time to share your experience at our establishment. We are delighted to know that your stay met your expectations. The entire team looks forward to welcoming you back on your next visit. Julio Assistant Front Office Manager

Other web-users rate our hotel

  • 525 reviews 8.1/10 Location
  • 864 reviews 8/10 Room
  • 745 reviews 8.2/10 Service
  • 8 reviews 5/10 WiFi
  • 359 reviews 8/10 Cleanliness
  • 234 reviews 7.1/10 Breakfast
  • 228 reviews 6.2/10 Value
  • 167 reviews 5.1/10 Food

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