Novotel Suites Paris CDG Airport Villepinte 4 stars

Customer review rating (ALL Rating) 4.4/5 1,006 reviews

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335 Rue de la Belle Etoile, 95700 ROISSY-EN-FRANCE, France

Description

Hotel extras

  • CDG Airport is 10 min away; airport shuttle service available (for a fee)

  • 1.2 miles to Villepinte Exhibition Center; free shuttle during major events

  • The best flavors of the moment served every day at Le Dundy restaurant

  • Boutique Gourmande, fitness center and covered parking open 24 hours

  • Modular suites that can accommodate 2 children for free (up to age 16)

Our accommodation(s)

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Hotel location

Novotel Suites Paris CDG Airport Villepinte

335 Rue de la Belle Etoile
95700 ROISSY-EN-FRANCE
France

GPS:48.989437, 2.512914

Telephone
Fax +33 1 48 63 86 87

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

DUNDY RESTAURANT

Le Dandy restaurant is all about chic and stylish creations and sublime cocktails. Enjoy a fine and dandy cruise through contemporary world cuisine made for sharing and sheer deliciousness.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,006 reviews

TripAdvisor Rating  3.9/5  458 reviews

Customer review rating 4.0/5

Bruno M. Families - Confirmed reviews ALL

Easy to find the hotel, the underground parking at no extra cost was good. The room was big enough for 3 people, the breakfast was good: however, the scrambled eggs were not renewed that often therefore too few and a bit dry.

Dear Mr. M., Thank you very much for taking the time to share your feedback following your stay at Novotel Suites Paris CDG Airport Villepinte. We are delighted to read that you found the hotel easy to access and enjoyed the convenience of our complimentary underground parking, as well as the comfort of your suite for your family stay. We are also pleased that you appreciated the breakfast overall. We do apologize, however, for the inconvenience regarding the scrambled eggs and thank you for bringing this to our attention. Your comments have been shared with our breakfast team so we can improve both the availability and quality of this item. Thank you again for your kind recommendation and for your valuable feedback, which helps us continue to improve our services. We truly hope to welcome you back in the near future and provide you with an even better experience. Warm regards, Anne-Sophie, Assistant Front Office Manager

Customer review rating 3.0/5

Anthony H. Families - Confirmed reviews ALL

I've stayed here multiple times in the past, usually in the summer and December. This time I was surprised to learn about a deposit. It's just annoying because now do I have to inspect the room first and inform any damages prior like with a rental car? Maybe the deposit can only be taken from first time renters or those with a history of damaging rooms. The phone was never answered when I called down to reception to advise about a broken bath tap. I bought the parking ticket. No instructions were given. I asked questions to ensure I wouldn't face problems. I still faced problems as I wasn't told I needed to use the same ticket to enter the garage when I return instead of pressing the button. Lastly there is a lack of customer friendliness or a welcoming atmosphere.

Dear Mr. H., Thank you for sharing your feedback regarding your stay at Novotel Suites Paris CDG Airport Villepinte. We note your concerns and appreciate your loyalty as a repeat guest. We would like to clarify that a pre-authorization (deposit) is a standard procedure applied in all hotels. Its purpose is to temporarily hold an amount on the guest’s credit card to cover the accommodation and any potential additional charges. This is not a charge, and the hold is released automatically if no additional expenses are incurred. This procedure helps ensure a smooth check-out for all guests. Regarding the issues you mentioned with the parking ticket and reaching reception, we will review internal communication to make instructions clearer and ensure our guests have all necessary information. We hope to welcome you again and provide a stay that fully meets the standards expected from our hotel. Kind regards, Anne-Sophie, Assistant Front Office Manager

Customer review rating 3.5/5

Bijaya K. T. Families - Confirmed reviews ALL

The front desk staff was extremely friendly and helpful, patiently providing all the information we needed. They even accommodated a last-minute change to our reservation without any hassle. The room was sufficiently spacious for four people (2 adults and 2 kids). Having a microwave in the room was a very useful addition. Breakfast was good—although the spread wasn’t very large, it was more than sufficient. The hotel is located in Zone 5 of Paris. Connectivity to the city is good via bus, RER B, and the metro. The bus service to the RER station is very frequent, so getting around was never an issue.

Dear Mr. T., Thank you for taking the time to share your feedback following your stay at Novotel Suites Paris CDG Airport Villepinte. We are delighted to hear that you found our front desk staff friendly and helpful, and that we could accommodate your last-minute reservation change smoothly. We are also glad that your room was spacious and well-equipped for your family, and that the breakfast and transportation options contributed positively to your stay. Your comments about connectivity and the convenience of our location are much appreciated.😊 Regarding the wifi, we would like to inform you that members of the ALL – Accor Live Limitless program can enjoy unlimited high-speed access via the Accor Hotel Guests network, ensuring a smoother and faster connection during the stay. It was a pleasure to welcome you and your family, and we hope to have the opportunity to host you again soon for an even more enjoyable stay. Kind regards, Anne-Sophie, Assistant Front Office Manager

Customer review rating 4.5/5

Diana D. Couples - Confirmed reviews ALL

-great position for flights the next morning. -room clean and bed comfortable.

Dear Ms. D., Thank you very much for taking the time to share your feedback following your stay at Novotel Suites Paris CDG Airport Villepinte. We are delighted to learn that you appreciated our convenient location for early flights, as well as the cleanliness of your suite and the comfort of the bed. Your kind comments regarding our team member at check-in are truly appreciated and will be shared with the team. We also thank you for your valuable suggestion regarding the availability of Chromecast and additional English TV channels. Your feedback is important to us and helps us continuously improve the experience of our international guests. We hope to have the pleasure of welcoming you back on a future stay and we sincerely thank you for your loyalty as an ALL – Accor Live Limitless Classic member. Kind regards, Anne-Sophie, Assistant Front Office Manager

Customer review rating 4.0/5

Stephanie D. Business - Confirmed reviews ALL

Habitación suite agradable y personal adorable

Estimada Stéphanie, Le agradecemos sinceramente que haya compartido su experiencia en Novotel Suites Paris CDG Airport Villepinte. Nos alegra mucho saber que disfrutó de su suite y del trato amable de nuestro equipo. También nos complace haber podido solucionar rápidamente el problema con la calefacción ofreciéndole otra habitación y le agradecemos su comprensión. Su satisfacción es nuestra prioridad y sus comentarios nos ayudan a seguir mejorando. Esperamos tener el placer de darle la bienvenida nuevamente muy pronto y hacer que su próxima estancia sea aún más agradable. Reciba un cordial saludo, Anne-Sophie, Assistant Front Office Manager

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Other web-users rate our hotel

  • 524 reviews 8/10 Location
  • 884 reviews 7.8/10 Room
  • 746 reviews 8.1/10 Service
  • 10 reviews 4.3/10 WiFi
  • 353 reviews 7.7/10 Cleanliness
  • 259 reviews 6.9/10 Breakfast
  • 179 reviews 4.9/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.