Mercure Paris CDG Airport 4 stars

Customer review rating (ALL Rating) 4.3/5 3,234 reviews

Best price
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Mercure Paris CDG Airport - Image 1
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Mercure Paris CDG Airport - Image 4
Roissypôle Ouest, Route de la Commune, Cedex, 95713 ROISSY CHARLES DE GAULLE, France

Description

Hotel extras

  • 4-star hotel near Terminals 1, 2 and 3, with free CDGVAL access

  • Family, Classic, Superior and Privilege rooms, some overlooking the runway

  • Bistro Demoiselle restaurant and Lounge Bar open every day

  • Heated indoor pool, outdoor terrace and fitness room

  • Eco-certified hotel, awarded the Green Key 2026 label

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Room with 1 double bed

Photo out of - Superior Room with 1 double bed

Book a room next to Paris Charles de Gaulle airport and get a restful sleep on the Mercure premium bed. Pour a coffee, watch your favorite program on the flat-screen TV or work out in our fitness center.

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 24 m² / 258 sq ft
  • Bedding 1 x Double bed(s)
See availabilities

Discover Mercure's premium bedding in this room featuring a smart TV, minibar and Nespresso machine. In the bathroom, why not treat yourself to a moment of self-care with our Nuxe products?

  • Views:

    Airport view

Max. number of persons
3
Area
From 26 m² / 279 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

This spacious room can sleep up to four people thanks to its double beds and sofa bed. Watch planes with your kids from the window overlooking the runways or unwind in the pool at our hotel in Roissy.

  • Views:

    Airport view

Max. number of persons
4
Area
From 28 m² / 301 sq ft

Bedding

Double sofa bed(s) x1

Double bed(s) x1

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

This spacious room can sleep up to 5 people thanks to its 2 double beds and sofa bed. Watch planes with your kids from the window overlooking the runways or unwind in the pool at our hotel in Roissy.

  • Views:

    Airport view

Max. number of persons
5
Area
From 28 m² / 301 sq ft

Bedding

Double bed(s) x2

Single sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Enjoy this room with two single beds, ideal for unwinding before or after your flight. Stay connected with free WiFi and watch a program on our smart TV.

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

Twin bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Suite

Family Suite with 2 double beds and 1 double sofa bed

Photo out of - Family Suite with 2 double beds and 1 double sofa bed

Traveling as a family or group? Stay in this cozy suite featuring high-end amenities like a bathtub and shower, Nuxe products, slippers and bathrobes. Take a wellness break before continuing your stay.

  • Views:

    Airport view

Max. number of persons
7
Area
From 74 m² / 796 sq ft

Bedding

Double bed(s) x2

Double sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Mercure Paris CDG Airport

Roissypôle Ouest, Route de la Commune, Cedex
95713 ROISSY CHARLES DE GAULLE
France

GPS:49.00759, 2.54931

Telephone
Fax +33 1 49 19 29 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 345 rooms
  • 8 rooms for people with reduced mobility
  • 13 family rooms
  • 14 connecting rooms
  • 344 non-smoking rooms
  • 9 floors

Languages spoken at the hotel

  • Arabic
  • English
  • Spanish
  • French

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services Additional charge

Wi-Fi

  • High speed transmission line Additional charge

Air conditioning

Desk equipment available

  • Plugs and converters available on desks
  • Headphones

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Room service
  • Buffet Additional charge

Business

18 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Well-being

Piscine du Mercure

  • Covered
  • On site

Fitness Room

  • On site

Sports and leisure

Bodybuilding equipment/Gym

  • Nearby

Bodybuilding equipment/Gym

  • On site
  • On site
  • Enclosed outdoor parking
  • Private

  • Parking pricing: 25.00 € 25 EUR Per day
  • Parking for a month
  • Parking for a week

BISTRO DEMOISELLE

Photo 1 out of 5 - BISTRO DEMOISELLE

At Bistro Demoiselle, each plate tells a story: reinvented onion soup that warms the soul, duck breast enhanced by unexpected pairings, creations that combine French authenticity and modern gourmet flair.

Cooking style
French
Capacity
120
Accessibility
Accessible service
95713 Roissy Charles De Gaulle, France
Telephone +33 1 49 19 29 10
Menu PDF
Find out more and book
Opening hours
Monday
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Tuesday
  • -
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Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area

At Bistro Demoiselle, each plate tells a story: reinvented onion soup that warms the soul, duck breast enhanced by unexpected pairings, creations that combine French authenticity and modern gourmet flair.

Book

Stop by our bar lounge open from 11am to 11pm. Work in the co-working space, relax with a coffee or a cocktail, enjoy a gourmet snack, be carried away by the musical atmosphere or play billiards.

Enjoy a relaxing break in the heated indoor pool of our hotel in Roissy. Relax your muscles after a day of travel or meetings. After a few laps, rest on a sun lounger with a view of the terrace.

Don't neglect your sports routine: discover our gym before leaving for Charles de Gaulle airport. Wake up your muscles on the bike and treadmill, then strengthen them on a weight bench or with dumbbells.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,234 reviews

Customer review rating 4.5/5

Diana H. Couples - Confirmed reviews ALL

Customer review rating 2.0/5

Kirsty N. Families - Confirmed reviews ALL

Customer review rating 3.0/5

Michael F. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Yue Y. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Clive B. Couples - Confirmed reviews ALL

Customer review rating 2.0/5

Kirsty N. Families - Confirmed reviews ALL

Very frustrating stay. We arrived and checked in. Once in our room we were desperate for a cup of tea. No black tea. All herbal or green. Asked the cleaning trolley, no black tea, they told me to call reception. Called reception twice and it rang out. Walked to reception. One person checking someone in, the other tapping on computer no acknowledgement, finished what he was doing and started to walk away until I said excuse me. He told me I had to go to restaurant to ask. Go to restaurant...closed. Went to bar....nobody there, waited for at least 5 minutes. He goes to restaurant, talks to girl she comes back with 1 teabag!!! I said can I have maybe 4 or 5 more as my husband would like one now too, we need 2 before bed and one when we wake up. This seemed too hard, she spoke to bar person and when I said I wanted more he was shocked and said these are for breakfast and usually you pay for that. I explained we don't drink herbal and I am allergic to green!!! Finally I got some teabags. Back to room to make tea to find no milk and paper cups......what kind of quality hotel provides paper cups for tea and coffee. Also interesting that you provide a coffee pod machine and pods but I had to hunt down black tea. I also found it strange that only 1 bathrobe was provided and one of our towels had stains on it. I am a silver accor member and certainly expected better.

Customer review rating 3.0/5

Michael F. Families - Confirmed reviews ALL

I don't feel I received the value of service for the price

Customer review rating 5.0/5

Yue Y. Business - Confirmed reviews ALL

Very good

Customer review rating 4.5/5

Clive B. Couples - Confirmed reviews ALL

This hotel is close to CDG and provides everything needed for an overnight stay. Staff were efficient and the room was comfortable.

Customer review rating 3.5/5

Klara N. Business - Confirmed reviews ALL

Comfortable, quiet room. Good location for the airport. However, services could be better - breakfast buffet was very slowly filled up, we asked for fork and never got, someone’s room service tray was left on our corridor for half a day.

Customer review rating 2.0/5

John C. Friends - Confirmed reviews ALL

See above room. Being kind, the room was spartan- no shampoo or conditioner in the shower and tiny soap. Bed was ok and at least it was quiet. I would not recommend your hotel. The guy at the bar was very nice, friendly, and helpful. The gentleman who checked us in was due to flea apologetic about the misleading website, and the fact that we had booked the room in the hotel with the understanding there was a shuttle that would take us directly to our gate. He was a nice guy, but and it wasn’t his fault that the website and booking information was incorrect, and he did not offer any adjustment to the room price.

Customer review rating 3.0/5

Francesco L. Solo - Confirmed reviews ALL

THE BREAKFAST ISN'T SO GOOD

Gentile Ospite, La ringraziamo per aver condiviso la sua esperienza e per aver apprezzato la gentilezza e la disponibilità del nostro personale, compreso il team delle pulizie. Ci dispiace, tuttavia, che la qualità e la varietà della colazione non abbiano soddisfatto le sue aspettative. Prendiamo molto seriamente la sua segnalazione relativa al prosciutto e la condivideremo con il nostro team di cucina per le opportune verifiche. I suoi commenti sulla scelta della frutta, degli yogurt e sulla qualità del caffè saranno inoltre trasmessi ai responsabili del servizio colazioni. Ci auguriamo di poterla accogliere nuovamente e offrirle un’esperienza più soddisfacente. Cordiali saluti, Baya CHABANE Directrice Générale

Customer review rating 2.0/5

David S. Families - Confirmed reviews ALL

Not a good value

Dear Monsieur, Thank you for sharing your feedback. We are sorry that your stay did not provide the value you expected. Please accept our sincere apologies, and we hope to have the opportunity to offer you a more satisfying experience in the future. Kind regards, Baya CHABANE Directrice Générale

Customer review rating 4.5/5

Marcelo L. Solo - Confirmed reviews ALL

I wish I could’ve stayed longer. Also, great breakfast

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Baya CHABANE Directrice Générale

Customer review rating 4.5/5

Simpson A. Business - Confirmed reviews ALL

First time using CDG airport hotels and getting there by CDGVAL was very easy once I found the way to the CDGVAL in CDG T2. I had come from Massy to CDG T2 by train and the signs for airport hotels & CDGVAL were very hard to find. Very easy when you walk from the arrivals hall in T2 to see the signs, which I had to do so wasted a lot of time.

Customer review rating 3.0/5

Jimmy P. Business - Confirmed reviews ALL

Check in was very slow. I had to wait for nearly 30 minutes. I could or make a deposit with my credit card on my phone, but I could pay the full amount. That is stupid. Room 164. was not very clean. Plastic parts lying around. Poor bathroom condition. Breakfast was not as before.

Dear Monsieur, Thank you for taking the time to share your feedback. We sincerely apologize for the long wait at check-in and the difficulties you encountered with the payment process. We understand how frustrating this must have been and will share your comments with our reception team to improve the efficiency of our service. We are also sorry that the cleanliness and condition of your room did not meet your expectations. Your remarks regarding room 164 and the bathroom have been passed on to the relevant teams for follow-up. Finally, we regret that our breakfast no longer met the standard you were accustomed to. Your feedback is valuable to us, and we will share it with the teams concerned. Please accept our apologies for these shortcomings. We hope to have the opportunity to provide you with a much better experience on a future stay. Kind regards, Baya CHABANE Directrice Générale

Customer review rating 4.0/5

Buket A. Business - Confirmed reviews ALL

delightful positive experience. I wasn’t expecting to like it this much - pleasantly surprised. It’s a hotel that has character, personality good staff and they know how to be a hotel. Yes it’s an airport hotel the building is old, but the things they can do right they do right .i stayed when I arrived and i stayed last night before I left- consistent. In between I stayed (only a night I couldn’t take any more ) at mercure opera garnier and spa. It was a horrible experience despite being a city hotel - so thank you for getting it and doing it right and having good experiences staff

Customer review rating 1.5/5

Damian S. Couples - Confirmed reviews ALL

Water pressure so low that rain shower was just a dribble and toilet couldn't even flush a single square of toilet paper. No recognition of accor gold and no option of early check in offered.

Dear Monsieur, Thank you for taking the time to share your feedback. We sincerely apologize for the issues with the water pressure and toilet flush, which clearly affected your comfort. We also regret that your Accor Gold status was not properly acknowledged and that no early check-in option was offered. Your comments have been shared with the relevant teams so that we can address these points and improve our guest experience. We hope to have the opportunity to welcome you again under better circumstances. Kind regards, Baya CHABANE

Customer review rating 4.5/5

Daniel B. Couples - Confirmed reviews ALL

Appreciated being able to book a day room to allow us to board in a refreshed state. Clean, comfortable and all facilities were available.

Customer review rating 4.0/5

Angeline H. Families - Confirmed reviews ALL

Great desk service, friendly and efficient welcome. Good room, clean, comfortable bed. Generous breakfast. Shower was a little weird, without care, water leaks on bathroom floor.

Customer review rating 4.0/5

Kai P. L. Business - Confirmed reviews ALL

Comfortable hotel close to the airport terminals. The staff were very friendly and accommodating, rooms on the smaller and older side but had everything you need.

Customer review rating 4.5/5

Richard M. Couples - Confirmed reviews ALL

The front desk person that greeted us with a smile was so friendly and helpful. She really went the extra mile to welcome us. The room was clean and comfortable. The only issue I had was the breakfast in the lobby restaurant. I wish there were other choices for breakfast other than the full buffet at over 20 Euros. Some people might want something light for breakfast, like my wife, and there was no option to get that without paying for the full buffet. Other than that, our one night stay was very good. We were glad we stayed at this hotel.

Customer review rating 3.0/5

Fiona M. Families - Confirmed reviews ALL

Room was fine if small but the sofa bed was clearly broken/very uncomfortable

Customer review rating 2.5/5

Deborah D. S. Solo - Confirmed reviews ALL

Close to airport but the shuttle is a walk to a trail, not good at 5:00 am for a single woman to walk by herself. Room was comfortable for a quick stay .

Other web-users rate our hotel

  • 1,015 reviews 8.8/10 Location
  • 1,790 reviews 6.9/10 Room
  • 2,104 reviews 8.8/10 Service
  • 28 reviews 8/10 WiFi
  • 594 reviews 6.7/10 Cleanliness
  • 457 reviews 8.3/10 Breakfast
  • 395 reviews 5.2/10 Vibe
  • 346 reviews 5.6/10 Amenities

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