Hotel Mercure Paris CDG Airport & Convention 4 stars

Customer review rating (ALL Rating) 4.3/5 2,003 reviews

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Hotel Mercure Paris CDG Airport & Convention - Image 1
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Roissypôle Ouest, Route de la Commune, Cedex, 95713 ROISSY CHARLES DE GAULLE, France

Description

Hotel extras

  • 4-star hotel in the heart of Paris-Charles de Gaulle airport

  • Family rooms and suites, with views of the slopes

  • Bar lounge and restaurant Bistro Demoiselle, open every day

  • Terminals 1, 2 and 3 accessible with the free CDGVAL shuttle

  • Heated indoor swimming pool with terrace and fitness room

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Hotel location

Hotel Mercure Paris CDG Airport & Convention

Roissypôle Ouest, Route de la Commune, Cedex
95713 ROISSY CHARLES DE GAULLE
France

GPS:49.00759, 2.54931

Telephone
Fax +33 1 49 19 29 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BISTRO DEMOISELLE

At Bistro Demoiselle, each plate tells a story: reinvented onion soup that warms the soul, duck breast enhanced by unexpected pairings, creations that combine French authenticity and modern gourmet flair.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  2,003 reviews

TripAdvisor Rating  3.6/5  1,444 reviews

Customer review rating 4.5/5

Bruce T. Couples - Confirmed reviews ALL

This hotel is very close to the airport. The front desk staff was very professional and welcoming. The room was spacious, clean, and quiet. We had a very early morning flight so did not have a chance to experience breakfast, but the restaurant offered a very good dinner with excellent service. The pool was open but, from the first floor, you had to walk down a flight of unheated stairs to reach it. The only hitch was our walk to the airport shuttle at 430 in the morning. The path was not that well lit in places. We walked for about 5 minutes, and stopped at a place marked with a big sign with a bus icon on it. But the CDGVAL shuttle is really a light rail line. So we needed to walk further to the station.

Customer review rating 4.0/5

Alexandra G. Couples - Confirmed reviews ALL

Terminal train makes it easy to access. Lovely reception/bar area decorated for Christmas, check in was easy and staff welcoming. No food available on arrival not even sandwiches from the bar. We had deluxe room..left me wondering what basic was like..for me decor was minimal and tacky.

Dear Madame G., Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated our location and the warm welcome from our staff. However, we regret that you found the available food options lacking upon your arrival. You could ordered at the room service menu available from noon to 11 pm . Your comments about the room decor will also be taken into consideration as we continue to enhance our guests' experiences. Best regards Baya CHABANE General Manager

Customer review rating 5.0/5

Avril K. Families - Confirmed reviews ALL

The stay was great, I stayed there with my husband and 2 kids of 3 and 1 year old. The room cleaning staff were very helpful!

Dear Madame, Thank you for your kind feedback regarding your recent stay with your family. We are pleased to hear that you found our room cleaning staff helpful and that your overall experience was enjoyable. We look forward to welcoming you back in the future. Best regards Baya CHABANE General Manager

Customer review rating 5.0/5

Madeleine S. Solo - Confirmed reviews ALL

Great experience from the time I set foot in the hotel. The receptionist was cheerful and professional and extremely helpful. Beautiful very modern hotel, the room very light and modern.

Customer review rating 5.0/5

Bruno B. Business - Confirmed reviews ALL

perfect stay as usual !!! great staff smiling and efficient !!! Huge thank you

Dear Monsieur B., Thank you for your kind words regarding your recent stay. We are delighted to hear that our staff made a positive impact on your experience. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Baya CHABANE General Manager

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Other web-users rate our hotel

  • 753 reviews 8.8/10 Location
  • 1,244 reviews 7.1/10 Room
  • 1,389 reviews 8.6/10 Service
  • 16 reviews 6.2/10 WiFi
  • 398 reviews 7.4/10 Cleanliness
  • 307 reviews 7.7/10 Breakfast
  • 287 reviews 5.6/10 Vibe
  • 25 reviews 3/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.