Hotel Mercure Paris CDG Airport & Convention 4 stars

Customer review rating (ALL Rating) 4.2/5 2,221 reviews

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Description

Hotel extras

  • 4-star hotel in the heart of Paris-Charles de Gaulle airport

  • Family rooms and suites, with views of the slopes

  • L'Escale bar lounge and restaurant, open every day

  • Terminals 1, 2 and 3 accessible with the free CDGVAL shuttle

  • Heated indoor swimming pool with terrace and fitness room

Our accommodation(s)

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Hotel location

Hotel Mercure Paris CDG Airport & Convention

Roissypôle Ouest, Route de la Commune, Cedex
95713 ROISSY CHARLES DE GAULLE
France

GPS:49.00759, 2.54931

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

L ESCALE

Our restaurant l'Escale promises a tasty stopover near Paris-Charles de Gaulle airport. Every day, the chef cooks fresh ingredients to enrich the specials menu or fill the buffet with authentic flavors.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  2,221 reviews

TripAdvisor Rating  3.6/5  1,429 reviews

Customer review rating 2.0/5

Vivien L. Couples - Confirmed reviews ALL

je ne me suis pas senti attendu! pas de mot de bienvenu.... employé très froid

Customer review rating 2.5/5

Charles C. Couples - Confirmed reviews ALL

Service at lobby bar was atrocious

Dear MonsieurCorothers, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris CDG Airport & Convention. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we wil share your comments with our F&B manager. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Baya CHABANE Directrice Générale

Customer review rating 5.0/5

Picazo C. Solo - Confirmed reviews ALL

Très bon hôtel de toute qualité

Customer review rating 3.0/5

Emmanuel R. Couples - Confirmed reviews ALL

Room perfect, and people from the hotel , ok. But the restaurant has been very bad .

Dear Monsieur R., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris CDG Airport & Convention. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Baya CHABANE Directrice Générale

Customer review rating 5.0/5

Javier V. R. Solo - Confirmed reviews ALL

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Other web-users rate our hotel

  • 794 reviews 8.6/10 Location
  • 1,323 reviews 6.6/10 Room
  • 1,399 reviews 8.3/10 Service
  • 19 reviews 8.2/10 WiFi
  • 385 reviews 7/10 Cleanliness
  • 299 reviews 7.7/10 Breakfast
  • 291 reviews 4.9/10 Vibe

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