Hotel Mercure Paris CDG Airport & Convention

A good hotel for airport stayovers or as I did, staying the night before an early flight. Staff is friendly, the rooms very comfortable and well insulated against noise and the view on the airfield is great! The only issue I had was finding my way to the airport shuttle train. The FD staff just said, walk out of the hotel, turn left and you'll find it. So I did and then found myself wondering around, because it was not that easy. In the end, I had to ask the concierge at a neigbouring hotel for directions. By then I was joined by another 3 fellow guests and we finally found it. Maybe have a more detailed map at the desk to show exactly how to get there. Once found, the transfer is fast and free! I'd definitely recommend this hotel!

The room accommodation was very pleasant. However, it was difficult to find how to get to the hotel from the airport. When I called the front desk from the airport I was told to take CDG NAV with no further instructions - as in at which stop to detrain. (I was traveling after dark) Then the walk from the train station to the hotel was dark, wayfinding signs were not evident

Gréât stay the staff is very welcoming

The hotel was fine but I needed pay 30 euros for a taxi. The hotel should have a shuttle.

Front desk staff were friendly. Overall, the room was tired. Drapes had stains from either vomit or something else and had not been cleaned. The outside windows were filthy with grime so even if you wanted to look out at the airport, you’d be disappointed by the opaqued view from the dirt. Ceiling tiles in entry were smashed and damaged. No robes were provided in the room to use the pool facilities. Dining was buffet only. If not, room service offered only 4 items that could be selected off the menu. Seriously, I’ve stayed at 3 star hotels that were superior to this. But the icing on the cake, as other guests have noted, was the 25 euro cab drive from the hotel to the airport. Duration 3 minutes. You’re captive and they charge you for it.