Novotel Paris Charles-de-Gaulle Airport

Novotel Paris Charles-de-Gaulle Airport 4 stars

Customer review rating (ALL Rating) 4.3/5 2,920 reviews

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Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • Right at the heart of CDG Airport Terminal 3

  • To get to the hotel: take the CDGVAL airport shuttle to the T3 stop

  • Buffet breakfast served from 5am

  • Newly renovated bar and restaurant LUIZA

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Paris Charles-de-Gaulle Airport

Rue de Paris, Roissypole Gare RER
93290 TREMBLAY-EN­FRANCE
France

GPS:49.008766, 2.561514

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Luiza

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant or at the bar.

Our accommodation(s)

With their contemporary and completely modular design, Novotel's spacious rooms are true living areas and can be adapted to suit all requirements. All of our rooms measure at least 269 sq. ft. (25 m²), and you can even request a room with views of the runways: perfect for plane spotting! Choose the Executive Room for VIP treatment.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,920 reviews

TripAdvisor Rating  4.0/5  2,828 reviews

An excellent location & easy to find.

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Five star - the staff, room, restaurant, security & cleanliness

Customer review rating 5.0/5

James C. Business - Confirmed reviews ALL

Had a really nice sleep to prepare for our flight .,, all good!

Good to be back

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Good to be back (for 14 years)

No A/C, upper floor room very warm, handles removed from windows, sink stopper stuck down

TripAdvisor rating 2.0/5

linkysys Families - TripAdvisor review

This has been our go to place to stay at Roissy for flights back to the states. Unfortunately, quality has gone downhill. A/C was present in lobby and main floor but had been SHUT DOWN to all rooms due to time of year (September). Our room, 604 (22 Sept 2022), on the top floor was about 80F. The windows could not be opened because the handles had been removed for security. Hotel assistance insisted that if we turned off the A/C unit and restarted it that cold air would commence. On multiple attempts, the little green light next to the snow flake would not illuminate. Housekeeping was dispatched to take us on a tour of 6 other rooms, all with the same issue. The hotel was half empty due to price/demand and there were multiple rooms, all with defunct A/C. The housekeeper finally admitted that hotel management had shut down the A/C for all rooms in the building due to time of year with no regard for actual temperature inside the building or customer comfort. This is a relatively expensive hotel with many options in this price range available with working climate control. After wasting 25 minutes touring rooms on the 6th floor and the 3rd floor, we resigned ourselves to a poor night of sleep. After a second request, house keeping brought a handle to open our window. With it open, the room was cooler but we were subject to merciless aircraft noise. Note to Novotel corporate- A/C is vital for airport hotels because opening windows isn't practical with the noise. At minimum, have a thermostat in rooms set to a min temp like 75F rather than hot box your clients. If you are shutting down A/C, make certain your minsplits are ducted to draw cooler outside air to your upper floors. We noted that A/C was working fine in the lobby and restaurant to keep staff cool. It was only in the rooms that it was shut down. Running the fan on full simply pulled additional warm air into our room as it was obvious the AC mini-splits are not ducted outdoors. This issue was brought to the attention of hotel staff with no acceptable solution. Hotel staff are located in a very informal space at desks more suited to an office share than a hotel. Staff were often roaming around the space and it was difficult to ascertain who was actually in charge. The popup drain for the bathroom sink was stuck down and could not be opened. The pop up lever had become detached which was not identified by housekeeping before our room was occupied. There was soap scum from previous occupants that had never drained. There was a general lack of quality control or consideration for guest comfort. Bathrobes and two types of water in the mini-bar are a nice touch, but what we really want is to sleep in a temperature-controlled space and have basics like working sinks. Sleep is the primary goal! We will be staying at the Hilton or a competitor from now on.

Convenient, nice rooms, comfy beds.

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Check in was easy, room was very nice, location was great. Grocery store nearby and close underground transportation to terminals. Had dinner in hotel restaurant. Very good food and great service.

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Other web-users rate our hotel

  • 1,270 reviews 9/10 Location
  • 1,724 reviews 6.9/10 Room
  • 1,605 reviews 7.4/10 Service
  • 33 reviews 8/10 WiFi
  • 527 reviews 8.2/10 Cleanliness
  • 492 reviews 7.2/10 Breakfast
  • 5 reviews 2.7/10 Wellness Area

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