Novotel Paris Charles-de-Gaulle Airport 4 stars

Customer review rating (ALL Rating) 4.3/5 4,788 reviews

Best price
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Novotel Paris Charles-de-Gaulle Airport - Image 1
Novotel Paris Charles-de-Gaulle Airport - Image 2
Novotel Paris Charles-de-Gaulle Airport - Image 3
Novotel Paris Charles-de-Gaulle Airport - Image 4
Rue de Paris, Roissypole Gare RER, 93290 TREMBLAY-EN­FRANCE, France

Description

Hotel extras

  • Airport accessible on foot or via the CDGVAL (free automatic metro)

  • A 4-star family-friendly hotel in Terminal 3 of Charles de Gaulle Airport

  • Buffet breakfast from 5am

  • Restaurant with a terrace, lounge bar and 24-hour snack service

  • Parking access Electric vehicle charging station (paying service)

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Room - 1 double bed and 1 single sofa bed.

Photo out of - Superior Room - 1 double bed and 1 single sofa bed.

Enjoy the optimum comfort of our Superior Room for business trips or family vacations. Recently renovated with modern decor, this room is equipped with free WIFI, air conditioning, flat-screen TV, safe, bottle of water and tea.

Max. number of persons
3
Area
From 25 m² / 269 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Mini Bar
  • Free in Room Mineral Water
  • Coffee/tea making facilitiesAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 45 Outlet

Phone Facilities

  • Free access with phone card
  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
  • 3 pers. max
  • 25 m² / 269 sq ft
  • Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)
See availabilities

Non-smoking Standard Room with 2 single beds and shower

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

Single sofa bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Catering service
  • Mini-refrigerator
  • Complementary in room coffee or tea
  • Bottled waterAdditional charge
  • Coffee/tea making facilitiesAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Sink lever hardware

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports

Service And Equipment

Accessibility And Security

  • Alarm clock

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Hair dryer
  • Vacuum cleaner

Room Services

  • Automatic wake up call
See availabilities

Non-smoking standard room with 1 double bed and 1 single sofa bed

Max. number of persons
3
Area
From 24 m² / 258 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Bathroom

Bathroom Facilities

  • Bathroom products
  • Sink lever hardware

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your roomAdditional charge

Tv Facilities

  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms

Room Services

  • Welcome tray
  • Breakfast in bedAdditional charge
See availabilities

Ideally located for your family vacations, this newly renovated Superior Room combines modern décor and high-tech equipment: free WIFI, air conditioning, flat-screen TV, safe and tea and coffee making facilities.

Max. number of persons
4
Area
From 25 m² / 269 sq ft

Bedding

Queen size bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water
  • Catering serviceAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 45 Outlet

Phone Facilities

  • Free access with phone card
  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
See availabilities

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Hair dryer

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bedAdditional charge
See availabilities

Treat yourself to a VIP experience in our recently renovated Executive Room, equipped with free WIFI and minibar, as well as a flat-screen TV, Nespresso tea and coffee machine and a wellness kit with bathrobe and slippers.

Max. number of persons
3
Area
From 25 m² / 269 sq ft

Bedding

Queen size bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Mini Bar
  • Free in Room Mineral Water
  • Coffee/tea making facilitiesAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 45 Outlet

Phone Facilities

  • Free access with phone card
  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
See availabilities

Treat yourself to a VIP experience in our recently renovated Executive Room with free minibar, Nespresso machine and wellness kit with bathrobe and slippers. The sofa bed is only suitable for one child under 12 years of age.

Max. number of persons
3
Area
From 25 m² / 269 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 45 Outlet

Phone Facilities

  • Free access with phone card
  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
See availabilities

With its unique features, this Suite measuring 538 sq. ft. (50 m²) boasts a bedroom and lounge area. Enjoy free WIFI, a free minibar, a flat-screen TV, Nespresso tea and coffee, an iPhone docking station and a wellness kit with bathrobe and slippers.

  • Views:

    Airport view

Max. number of persons
4

Bedding

Queen size bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Mini Bar
  • Free in Room Mineral Water
  • Coffee/tea making facilitiesAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Sink lever hardware

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 45 Outlet

Phone Facilities

  • Free access with phone card
  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
See availabilities

Hotel location

Novotel Paris Charles-de-Gaulle Airport

Rue de Paris, Roissypole Gare RER
93290 TREMBLAY-EN­FRANCE
France

GPS:49.008766, 2.561514

Telephone
Fax +33 1 49 19 27 99

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • PARIS ROISSY CDG
  • CDG Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 201 rooms
  • 6 rooms for people with reduced mobility
  • 147 family rooms
  • 4 connecting rooms
  • 201 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Italian

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services Additional charge
  • Pressing Additional charge
  • Dry cleaning / Ironing Additional charge

Entertainment

  • Football Table

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Plugs and converters available on desks Additional charge

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Pets

Pets allowed Additional charge

Catering

One Restaurant

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine
  • Snack and beverage machine Additional charge

Business

5 Meeting rooms

Business Center

  • Self service business center

Family

Services for children

  • Children''s library
  • Video game area
  • Indoor playground for children
  • Play area
  • On site
  • Outdoor parking
  • Private
  • 50 parking spaces

  • Parking pricing: 30.5 EUR 30.5 EUR Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Electric car recharging units 22 kVA

Security

  • Well-lit parking

LUIZA

Photo out of - LUIZA

An exceptional culinary experience in the heart of Roissy CDG where the LUIZA restaurant invites you on a tasting journey around the world. Enjoy our inviting terrace to dine in a unique setting.

Cooking style
International
Chef name
Marc Antoine PIERRE
Capacity
100
Accessibility
Accessible service
Rue de Paris, Roissypole Gare RER, 93290 Tremblay-en­france, France
Telephone +33 1 49 19 27 09
Menu PDF
Find out more and book
Opening hours
Monday
  • -
  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Thematic parties and animation

Payment

  • Cash
  • Credit card
  • Cheque
  • Luncheon voucher
  • Holiday voucher
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Gluten-free menu
  • Salt-free menu
  • Vegetarian menu

An exceptional culinary experience in the heart of Roissy CDG where the LUIZA restaurant invites you on a tasting journey around the world. Enjoy our inviting terrace to dine in a unique setting.

Book

L INSTANT NOMADE

Photo out of - L INSTANT NOMADE

L Instant Nomade offers tasty and nutritional food in a unique, friendly and cosmopolitan atmosphere 24 hours a day. For something sweet or savory, or a cold drink, it offers the convenience of self-service at any time of day or night.

Bar Type
LOBBY BAR
Accessibility
Accessible service
Telephone +33 1 49 19 27 27
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed

Payment

  • Cash
  • Credit card
  • Holiday voucher
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Visa

Wine and other drinks information

  • Soft drinks

Snacks facilities

  • Cold snacks
  • Hot snacks

L Instant Nomade offers tasty and nutritional food in a unique, friendly and cosmopolitan atmosphere 24 hours a day. For something sweet or savory, or a cold drink, it offers the convenience of self-service at any time of day or night.

From 5am, our team welcomes you with a smile to start your day off right with a generous energizing buffet. In a hurry? Opt for our express option, ideal for a quick start without compromising on quality.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  4,788 reviews

Customer review rating 3.5/5

Alberto G. Business - Confirmed reviews ALL

Dear Guest, Thank you so much for taking the time to share your feedback! We're delighted to hear that our location right at Paris Charles-de-Gaulle Airport made your stay convenient. Being directly connected to the terminals is indeed one of our greatest assets for travellers in transit or catching an early flight. We hope to have the pleasure of welcoming you back very soon! Kind regards, The Management Team, Novotel Paris Charles-de-Gaulle Airport

Customer review rating 5.0/5

Marie M. Families - Confirmed reviews ALL

Customer review rating 3.5/5

Angelia R. C. Solo - Confirmed reviews ALL

Customer review rating 2.0/5

James B. Couples - Confirmed reviews ALL

Customer review rating 2.0/5

Corinne A. P. Couples - Confirmed reviews ALL

Dear Guest, Thank you so much for taking the time to share your feedback! We're delighted to hear that our location right at Paris Charles-de-Gaulle Airport made your stay convenient. Being directly connected to the terminals is indeed one of our greatest assets for travellers in transit or catching an early flight. We hope to have the pleasure of welcoming you back very soon! Kind regards, The Management Team, Novotel Paris Charles-de-Gaulle Airport

Customer review rating 5.0/5

Marie M. Families - Confirmed reviews ALL

Pleasant.

Customer review rating 3.5/5

Angelia R. C. Solo - Confirmed reviews ALL

I am a loyalty member and choose Novotel CDG whenever I need to stay near the airport.

Customer review rating 2.0/5

James B. Couples - Confirmed reviews ALL

The hotel's location and price was the primary reason we stayed there. But it was the small things that made a huge difference. The primary thing being no hair conditioner. What do you do in the morning when your wife washes her hair only to discover there is no hair conditioner and it is an uncombable tangled mess. You send your husband out to look for some. The front desk was no help. Thankfully there has a small convenience store that had 2 bottles of very expensive hair conditioner and we had lots of time before our flight so my wife was able to untangle her hair. The room also had a kettle, instant coffee and three types of tea, mint, camomile and green tea. What happened to regular old breakfast tea or dare I ask Earl Grey. I suspect the tea had sat untouched for a very long time. The room had two sets of USB charging outlets on either side of the bed, neither seemed to work. The toilet seat was broken, the shower drain cover was broken(probably not an easy fix). The room was way to warm, all the thermostat and fan seemed do was make louder noise when you lowered the temperature and turned up the fan. The window did open which helped although, the noise from outside was significant. It's not a bad Hotel and is very convenient for a one night stay before catching a flight just don't set your expectations to high.

Customer review rating 2.0/5

Corinne A. P. Couples - Confirmed reviews ALL

The staff was nice however and the size of the room was nice. The restaurant had sufficient choices and we enjoyed our food. However our room was hot even though it was early Nov. ,the temperature in room could not be cooled. We were told the window could be opened which would have been great but then once the person arrived it was determined the window could not be opened. Also the sink did not drain properly..

Customer review rating 3.0/5

Nadja E. Solo - Confirmed reviews ALL

I received an email prior to my stay regarding my room preferences and I marked the options „calm room, high floor“. Got a room on 3rd floor, adjacent to a emergency exit stair case. For some reason all night long mechanical klicking sounds coming through that wall, keeping me awake. Also could hear people chatting on the street through the window and other street noises until late night, as if the window would have been tilted which it wasn’t. That was my 2nd stay in a row in this hotel within 2 months, each time in a room with really bad sound insulation. I know this hotel from many over-night stays at CDG but don’t remember it like that. Usually like it for it’s convenient location but recently rather disappointed. Cup still had coffee stains on it. Like the complimentary water bottle.

Dear Guest, Thank you for taking the time to share your detailed feedback, and please accept our sincere apologies for the inconvenience you experienced during your recent stay. We are truly sorry that we fell short of your expectations regarding your room preferences. You specifically requested a calm room on a high floor, and it is clear that the room you were given did not meet that request — the noise from the emergency stairwell, as well as the street noise you described, is not the level of comfort we aim to provide. We also apologize for the cup that was not properly cleaned; this does not reflect our housekeeping standards. As a loyal guest who has stayed with us many times at CDG, your disappointment is especially important to us, and we would very much like to make things right. We would greatly appreciate it if you could contact us directly, so we can clarify the details of your stay, review what went wrong, and ensure your preferences are properly taken into account for your next visit. Thank you also for your kind words about the complimentary water bottle — we are glad you appreciated it. We sincerely hope to have the opportunity to restore your confidence in our hotel. Kind regards, Novotel Paris Charles-de-Gaulle Airport

Customer review rating 5.0/5

Sai W. W. Families - Confirmed reviews ALL

Hotel staff were incredibly helpful and accommodating with my requests with luggage and butter storage. So polite too. Will definitely return and recommend to friends and family.

Dear Guest, Thank you so much for your wonderful feedback! We are delighted to hear that our staff were able to assist you so promptly with your luggage and storage requests — going the extra mile for our guests is exactly what we strive for, and your kind words will be shared with the whole team. It means a great deal to us that you plan to return and recommend our hotel to your friends and family. If there is anything we can do to make your next stay even better, please don't hesitate to contact us directly. We look forward to welcoming you back very soon! Kind regards, Best regards, Novotel Paris Charles-de-Gaulle Airport

Customer review rating 4.5/5

Warit P. Families - Confirmed reviews ALL

The hotel is directly connected to the airport shuttle train station. You can walk through the hotel building straight into the station. Trains to Terminals 1 and 2 run every 4 minutes. If you're going to Terminal 3, you can simply walk across the road to reach it.

Customer review rating 4.0/5

Rod P. Business - Confirmed reviews ALL

I usually stay here overnight to catch an early morning flight. It's a 2-minute walk to the CDGVAL rail shuttle to T2 and T1, so perfect. My room this time was fine. Bathroom was a bit dark. Instant coffee instead of a machine (really?). Dinner at Luiza restaurant was good, but I was billed for the glass of wine that should have been covered by my drink voucher.

Customer review rating 3.0/5

Yi Z. Couples - Confirmed reviews ALL

The reception area looks not clean and not professional. The reception staff is not very nice.

Customer review rating 5.0/5

Karen R. Couples - Confirmed reviews ALL

Super convenient. Walk to the airport. Can’t beat it and a really nice hotel. Particularly enjoyed the outdoor features. Very nice bar and what a wonderful bartender who hooked us up with a very nice ice bucket and ice. Meals were also very good.

Customer review rating 4.5/5

Kamal H. Business - Confirmed reviews ALL

Comfortable

Customer review rating 3.5/5

Carl Y. Families - Confirmed reviews ALL

Your staff are wonderful! The shower drain in Room 606 is clogged though.

Customer review rating 4.0/5

Marie D. Couples - Confirmed reviews ALL

We pretty much liked everything save the fact that the spare comforter in the room (available in a plastic sheath and necessary because of the cold night) was stained (room 209) and I really didn’t find the mattress covering under the fitted sheet pleasant to sleep on (very plasticky and sweat inducing.) Everything else was fine!

Customer review rating 5.0/5

Raymond B. Couples - Confirmed reviews ALL

Very comfortable well appointed room

Customer review rating 4.5/5

Virginia W. Couples - Confirmed reviews ALL

We stayed in the Suite with additional sofa bed and enjoyed the cleanliness of the room and bathroom. Amenities were minimal and a toothbrush & toothpaste would have been appreciated. Also the mini bar was appreciated but the fridge was not plugged in so drinks were warm. Front desk staff extremely helpful and advised booking a table for dinner - very wise as it was extremely busy restaurant. Food and service were friendly and efficient.

Dear Guest, Thank you so much for taking the time to share your feedback following your recent stay with us. We're delighted to hear that you enjoyed the cleanliness of your Suite and bathroom, and that our front desk team was able to assist you — including the recommendation to book a table for dinner, which was indeed wise given how busy our restaurant was! It's wonderful to know that you found the food and service friendly and efficient. Please accept our apologies regarding the minibar fridge not being plugged in, resulting in warm drinks. This has been flagged with our housekeeping team to ensure it doesn't happen again. We've also shared your comment about amenities with our management, and we will gladly provide a toothbrush and toothpaste upon request at reception — please don't hesitate to ask during your next stay. We hope to have the pleasure of welcoming you back very soon. Kind regards, Best regards, Novotel Paris Charles-de-Gaulle Airport

Customer review rating 4.5/5

David C. Solo - Confirmed reviews ALL

Convenient location at CDG T3, great staff, room comfortable but worn a bit.

Dear Guest, Thank you for sharing your feedback about your recent stay with us. We're pleased to hear that our convenient location at CDG Terminal 3 suited your travels, and that you found our staff great and your room comfortable. We appreciate your honest remark regarding the wear in the room. Your comments have been passed on to our maintenance and renovation teams, as we are continuously working to refresh and upgrade our rooms to ensure the comfort our guests expect. We hope to welcome you back on your next trip through Paris-CDG. Kind regards, The Hotel Management Team

Customer review rating 5.0/5

Laurent M. Families - Confirmed reviews ALL

Everyone was clear while communicating and friendly. Thank you Sandrine!

Dear Guest, Thank you so much for your kind feedback! We're thrilled to hear that our team communicated clearly and was friendly throughout your stay. Your compliments have been shared with Sandrine, who will be delighted to know that her professionalism and warmth made a difference — recognition like yours means a lot to us. We hope to have the pleasure of welcoming you back very soon. Kind regards, The Hotel Management Team

Customer review rating 3.0/5

Benjamin V. Business - Confirmed reviews ALL

Very well located and easy to find, friendly staff at checkin. Room was OK. Restaurent is absolutely terrible, if rated separately would be 2/5 - not sure how a faux filet or a creme brulee can be this bad.

Dear Guest, Thank you for taking the time to share your feedback about your recent stay. We're pleased to hear that you found our hotel very well located and easy to find, and that our check-in staff made a friendly impression. It's also good to know your room met your expectations. However, we are truly sorry to read your disappointment regarding our restaurant. May we ask whether you shared your concerns directly with your waiter or the restaurant manager that same evening? Had we been made aware at the time, we would have been happy to find an immediate solution — whether a replacement dish or another gesture to make things right. Your comments about the faux filet and the crème brûlée have nevertheless been passed on to our head chef and restaurant management, as such quality is far below the standards we aim to uphold. We hope you will give our restaurant another chance on a future visit.

Customer review rating 4.0/5

Vesa J. Business - Confirmed reviews ALL

Staff was friendly and basic things worked. Hotel starts to be worn out. Restaurant services and the quality of food is rather poor.

Cher Vesa J., Nous vous remercions pour vos commentaires. Nous sommes heureux que l'emplacement ait répondu à vos attentes. Nous avons pris note de vos remarques concernant le restaurant et l'état général de l'hôtel, qui sont des éléments importants pour nous. Cordialement, Novotel Paris Charles-de-Gaulle Airport

Other web-users rate our hotel

  • 2,354 reviews 9.5/10 Location
  • 2,908 reviews 6.4/10 Room
  • 2,521 reviews 8/10 Service
  • 47 reviews 8.5/10 WiFi
  • 913 reviews 6.8/10 Cleanliness
  • 757 reviews 7.9/10 Breakfast
  • 535 reviews 4.8/10 Amenities
  • 20 reviews 1/10 Wellness Area

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