Novotel Paris Charles-de-Gaulle Airport Hotel 4 stars

My stay was pleasant and the staff is extremely friendly and helpful. The rooms are clean and functional. I wish there was a change machine next to the luggage scale. My only big issue is the fact that the rooms stay too hot for me at night even with the A/C on it never got cool.

room was nice and very clean; hotel cleaning and virus protection rules are seriously implemented,

Nice people at reception, but not the same at restaurant.

Loved the service, the room, and the food.

I booked through the hotel number. Jacqueline was very helpful, personable and professional when taking my booking. I had tried to book online using the loyalty programme web portal. It did not work and I found that no reservation existed, just before we left to travel. In addition, jI could not change my email address on the online site and had to phone the Helpdesk. It seems that the online system is not receiving proper maintenance during the health emergency. On the plus side, your staff make up for the problem most ably. Our check in was excellent and your receptionist was very helpful - arranging a taxi which arrived punctually and helping us use the lift. We understand that none o the luxuries e.g. a room kettle and toiletries were not available, so the room was a bit stark. However, everything worked well and we had a very enjoyable, if brief stay. I particularly liked the self service vending machines in the reception area - unfortunately only discovering them as we left. The toiletries etc machine was all stocked. Overall, in the circumstances of the virus, our brief stay was all that we needed and we were very glad that you were open for business.

Always a pleasure from arrival departure! everything is always impeccable thank you

located in terminal 3, very easy to access, the perfect place to spend overnight in CDG

short but good, despite the restriction for the breakfast due to Covid

Arriving at the hotel, the reception team greeted us and are room was ready before we arrived. Nice room, very convenient to the airport and good links to city centre by train. Decided to have continental breakfast and there was a vast amount of food to choose from. Nothing was a problem for staff to get what I needed and friendly serving staff. A little disappointed at the end as I was woken up at 10:30 pm to see if I wanted a take out breakfast. Overall it was a good stay and I would recommend it.

I stayed two nights a the Novotel Charles De Gaulle Airport and enjoyed my stay. The hotel was well-located, easily accessed and good facilities, including the bar and restaurant.

Very nice, as usual Close to the terminal, close to the train station Nice restaurant with friendly staff all around

Novotel CDG is comfortable, well-run and located at CDG in a way that makes it easily accessible to all areas of the airport.

We always stay at Novotel Charles de Gaulle when in Paris. It is conveniently located, has automated check-In and check-out, is clean and quiet, and, most importantly, has efficient and friendly staff. We’ve stayed there at least a half dozen times and will do so again the next time we visit Paris.

Friendly reception. Rooms are a nice size and very clean. Cannot hear noise from the outside. Bed is very comfortable. Their breakfast is a very full buffet

We love this hotel for its convenience to Charles de Gaulle airport, its friendly and helpful personnel, and it’s reasonably priced food. Particularly when we have flights leaving in the morning, this is ça perfect hotel for us to spend the night.