Novotel Paris Charles-de-Gaulle Airport 4 stars

Customer review rating (ALL Rating) 4.3/5 5,303 reviews

Novotel Paris Charles-de-Gaulle Airport - Image 1
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Description

Hotel extras

  • Spacious bedrooms

  • Right at the heart of CDG Airport Terminal 3

  • Access: CDGVAL free airport shuttle (stop T3)

  • Buffet breakfast served from 5am

  • LUIZA restaurant and bar at your disposal, Instant Nomade 24/7

Our accommodation(s)

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Hotel location

Novotel Paris Charles-de-Gaulle Airport

Rue de Paris, Roissypole Gare RER
93290 TREMBLAY-EN­FRANCE
France

GPS:49.008766, 2.561514

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Luiza

An exceptional culinary experience in the heart of Roissy CDG where the LUIZA restaurant invites you on a tasting journey around the world. Enjoy our inviting terrace to dine in a unique setting.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  5,303 reviews

TripAdvisor Rating  4.0/5  2,896 reviews

Great location, great customer service

Customer review rating 5.0/5

Shirley Families - Confirmed reviews ALL

The location of the Novotel was fantastic. I had some questions prior to my stay and the staff at the hotel responded to my email very promptly and was extremely helpful. Checking in was straightforward. The room was clean and comfortable for an overnight stay. I would recommend this Novotel as well as stay in it in the future.

Dear SHIRLEY Thank you so much for sharing your experience with us and our future travellers. We are very happy you've enjoyed it all and hope to host you around again soon! Warm regards, Thank you so much for this awesome review! We are so chuffed to have been able to make this stay more pleasant for you with some personal touch. Hope to see you and your partner back very soon! Sincerely,

Convenient

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

T'was an enjoyable experience.

Dear LEITH H., Thank you for your recent stay at the Novotel Paris CDG, and for sharing your feedback. We look forward to welcoming you back soon to our property. Sincerely,

Very convenient

Customer review rating 5.0/5

Elizabeth S. Solo - Confirmed reviews ALL

The staff were helpful, the food choice was good , the room was clean and comfortable and above all the hotel was very conveniently situated for the shuttle to the airport. What more could you want? I would recommend the hotel without reservation.

Dear Ms ELIZABETH We very much appreciate your comments regarding your stay at the Novotel Paris Charles-de-Gaulle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. The area of roissy can be quite quickly complete , for this we advise you to make a reservation in advance Sincerely,

Horrible

Customer review rating 0.5/5

Anonymous Families - Confirmed reviews ALL

Service was bad and bathrooms very dirty upon checking in

Dear Guest, Many thanks for your mail, I am surprised by your feedback regarding your last stay, indeed the quality of the access and the cleanliness of the establishment are often highlighted. I want to apologize in advance for the service that was not in line with our standards. Can you tell me if you have notified this point at the time of your stay . Our team that is available 24/7 will certainly be able to find a solution to make your stay enjoyable. Awaiting for your answer Have a nice day, Best regards N.Richalot General Manager

Good location

Customer review rating 2.5/5

Torben Business - Confirmed reviews ALL

Check in Not satisfied, staff not friendly

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Other web-users rate our hotel

  • 2,395 reviews 9.2/10 Location
  • 3,215 reviews 6.7/10 Room
  • 2,681 reviews 7.6/10 Service
  • 66 reviews 8.1/10 WiFi
  • 1,047 reviews 7.8/10 Cleanliness
  • 907 reviews 7.5/10 Breakfast
  • 12 reviews 2.7/10 Sustainability
  • 11 reviews 0.8/10 Wellness Area

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