Mercure Paris Roissy Charles de Gaulle Hotel 4 stars

The room is very old.

Good room and amenities, but staff service was even more accommodating!

RAS

Nothing to complain, I was nicely welcomed and I appreciated the amenities. The hotel was very quiet and I had a good night rets which is all that matters. My room was on the back side of the hotel which was even more appreciated and, this is a real hotel, not cliquy modern, just nice.

I got a bag of breakfast - all very sweet stuff - and a small papercup of expresso. When I wanted to have more coffee - as I did not eat any of the too sweet breakfast - I lined up in front of the desk and waited to be served. A person was working in the kitchen area, but did not give notice to me in 10 minutes. Now we were 4 people waiting to get served. I went to the check-in desk and asked the person behind to call the "breakfast waiter" and he told me he wold be there right away, but after 5 minutes more waiting I and two other customers gave up getting any service. The rest of the service and standard was OK.

got the room (212) with molded window frame all around it ( good treat for gold member). then got changed to another room (39), which is a little bit nicer but strange fitting in the room. the room is dimly lit. the shower cubicle has tiny partition so it got wet everywhere after. and tiny cockroach in the room. (let me know if u need picture , i can show it)

I love the room with nice designation and a big bathroom as well as a big window facing to the East where I can enjoy the sun rises. The staffs were really friendly and helpful. I will come back soon and introduce your hotel to my friends.

Rooms in process of being redecorated. Was not given correct rooms at check in and confusion about whether credit card details needed (as rooms were prepaid). Using the Pink airport bus is inadequate if there is lots of luggage as bus does not have any luggage space. Also no idea of how frequent bus is when you are queuing at airport. Restaurant lively and serves reasonable food.

Hotel with clean room and a nice bar where you can eat quickly some good small dishes. Good service, easy and fast check-in/out. Easy to park at a reasonable price, close to the airport or A1 highway.

Room (suit) was fantastic, spotlessly clean and just what our family needed - two boys loved having own beds and degree of independence. Staff really helpful and friendly, breakfast excellent. Shuttle service to/from airport brilliant. All in all perfect stay would definitely recommend and will use again if needed - Thank You!

The hotel was clean, convenient, and reasonable. The airport shuttle was a big plus-give a little extra time to catch it if you're catching a flight as it stops at several hotels and can be crowded. The front desk crew was courteous and helpful, and the breakfast buffet, although not fantastic, was sufficient and decent for a quick bite before a flight. The only complaint was a rude waiter in the hotel restaurant the night before, but overall a good experience.

As a frequent traveler to/through Paris for may years, after trying several hotels in Roissy en France I concluded that the Mercure Paris Roissy CDG is the most ideal hotel to stay when transiting through Paris. It is welcoming, clean, with friendly and helpful staff, the rooms are comfortable and well kept.It is only a short walk from the village centre, a few minutes away from the airport with regular shuttle buses to/from the airport. It's good value for money and the dining/bar services are very good and at reasonable prices.

A comfortable stay spoiled only by a very poor reception experience. There were two inattentive members of staff apparently helping one customer, but not to check in. Another member of staff finally arrived and I let my 2 colleagues go first. She then checked in another customer who arrived after us even though I was clearly next. Not the service I would expect as a Gold member. The bar atmosphere was good and we ordered a pizza which we shared. We liked it so much, we ordered another. There were some people playing live music which was too loud and rather annoying. The only respite was, they stopped for the football. The checkout staff were inattentive and somewhat robotic.

This was a very comfortable and convenient hotel for my last night before catching an early morning flight at CDG. The restaurant in the hotel was tasty with a good selection of choices. The shuttle bus comes every 20 minutes and dropped me at my terminal. There is also a breakfast buffet.

I stayed here as it was close to the airport. I fully expected everything to be quite expensive but was pleasantly surprised it wasn't. Parking for the night was 14 Euros (14 hours) and the room service charges were very reasonable. There is also a facility to be able to buy snacks and sandwiches from reception, although these were much more expensive than you would pay in a normal shop, it was nice to have that option. The reception staff were not very talkative and felt a bit robotic, but the bar staff were ok. I stayed in a room which was close to some storage, when the employees were going in and out they were making a lot of noise. Talking very loud late at night and in the early morning and slamming doors. There were also no cotton buds available in the room.