Mercure Paris Roissy Charles de Gaulle Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 1,174 reviews

Mercure Paris Roissy Charles de Gaulle Hotel - Image 1
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Description

Hotel extras

  • A CDG Airport/Hotel shuttle service is available by contacting reception

  • Leafy terrace.

  • Ideal environment for co-working

  • Our hotel has been awarded the Green Key certificate

  • Secure and closed paid car park. Short and long-term.

Our accommodation(s)

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Hotel location

Mercure Paris Roissy Charles de Gaulle Hotel

3 Allee du Verger
95700 ROISSY EN FRANCE
France

GPS:49.004324, 2.520723

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BEFORE PARIS RESTAURANT

Parisian bistro-style menu with homemade dishes, typical Parisian Louis XVI armchairs from a Haussmannian apartment, ideal for enjoying a good glass of wine. Beautiful outdoor terrace for nice days.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  1,174 reviews

Customer review rating 5.0/5

Bertrand M. D. Business - Confirmed reviews ALL

very friendly staff. very convenient location

Dear Bertrand M. D., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our accommodations comfortable and our staff friendly. It is our priority to provide a convenient experience for our guests, and we appreciate your feedback. best regards, Elham , quality manager Hôtel Mercure Paris Roissy-Charles-de-Gaulle.

Customer review rating 4.0/5

Germain A. R. R. Solo - Confirmed reviews ALL

The hotel is ok, the staff is really helpful. Low points are, because there are 2 Mercure hotels with a very similar names, I and a couple of others ended up at the wrong hotel which is located near terminal 1 20 minutes drives away. The shuttle to the terminal isn't free anymore, 7€, a bit disappointing it's not includes in the hotel's fees

Dear Germain A. R. R., Thank you for your feedback regarding your recent stay. We are pleased to hear that our staff was helpful during your visit. We understand the confusion caused by the similarity in hotel names and appreciate your understanding. Regarding the shuttle service, we acknowledge that the fee may come as a surprise, as it is not included in the room rate. Your comments are valuable as they help us improve our services. Best regards, Elham , quality manager Hôtel Mercure Paris Roissy-Charles-de-Gaulle

Customer review rating 4.0/5

Jos V. H. Business - Confirmed reviews ALL

Friendly staff, great location. Bar service and restaurant very pleasant.

Cher Monsieur V. H., Nous vous remercions sincèrement pour votre retour positif. Nous sommes ravis d'apprendre que vous avez apprécié la convivialité de notre personnel ainsi que notre emplacement et nos services de bar et de restaurant. Cordialement, Elham , responsable qualité Hôtel Mercure Paris Roissy-Charles-de-Gaulle

Customer review rating 3.0/5

Mahesh L. Business - Confirmed reviews ALL

Hotel need to renovate.

Dear hello, Thank you for your feedback regarding your stay. We take note of your comments on the need for renovation and we strive to provide a pleasant environment for our guests. Sincerely, Elham , quality control manager Hôtel Mercure Paris Roissy-Charles-de-Gaulle

Customer review rating 4.0/5

Robert W. Solo - Confirmed reviews ALL

The room was fine except the shower head seemed to be a bit plugged. I was not happy with the waitress when I had dinner Tuesday night. She was unfriendly, gave me no water and did not return to check on anything else I may have wanted.

Dear Mr. W., Thank you for your feedback regarding your stay. I am pleased to learn that you found your room comfortable. I take note of your comments regarding the shower and the service at the restaurant. Your experience is important to us and will be taken into consideration to improve our services. Sincerely, Elham , quality manager Hôtel Mercure Paris Roissy-Charles-de-Gaulle

Other web-users rate our hotel

  • 382 reviews 7.6/10 Location
  • 728 reviews 5.9/10 Room
  • 781 reviews 8.3/10 Service
  • 243 reviews 5.2/10 Cleanliness
  • 223 reviews 4.2/10 Vibe
  • 180 reviews 6.9/10 Breakfast
  • 134 reviews 4.5/10 Amenities

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