Dear Mr. B., Thank you for taking the time to share your experience with us. We’re pleased that you found the location convenient and the room clean and comfortable enough for your stay. We understand that the room temperature and the ventilation noise affected your comfort, particularly when trying to sleep. Your feedback is very useful to us, and we will share it with our team so that we can continue working on these points. We hope to have the pleasure of welcoming you again and providing you with an even more comfortable stay. Kind Regards, Team hotelF1 Roissy CDG PN2 – Aicha

Bonjour Monsieur M., Un grand merci pour votre superbe note et pour ce gentil retour ! 😊 Nous sommes très heureux de savoir que vous avez apprécié notre emplacement ainsi que le bon rapport qualité-prix de votre séjour. Votre satisfaction nous fait vraiment plaisir et encourage toute notre équipe à continuer à vous accueillir avec le sourire. Nous espérons avoir le plaisir de vous revoir très bientôt ! Cordialement, Team hotelF1 Roissy CDG PN2 - Aicha

Thank you very much for your kind review! We are delighted to hear that you enjoyed your stay and appreciated our navette service and team. We hope to welcome you back on your next visit to Paris. Best regards Team hotelF1 Roissy CDG Shalini

Bonjour, Merci d’avoir pris le temps de partager votre expérience et de nous avoir attribué la note de 70/100. Nous sommes ravis que votre séjour ait globalement été satisfaisant, mais nous regrettons sincèrement que notre offre de petit-déjeuner n’ait pas été à la hauteur de vos attentes. Votre remarque concernant la variété et le choix proposés est bien prise en compte et sera partagée avec notre équipe afin de nous aider à améliorer cette expérience. Nous espérons avoir le plaisir de vous accueillir à nouveau et de vous offrir un séjour pleinement satisfaisant. Bien cordialement, L’équipe de l’hôtel

Dear Guest, Thank you for taking the time to share your detailed feedback following your stay with us. We are pleased to hear that you appreciated our proximity to the airport, the airport bus service, the buffet breakfast, the easy access to your room and the efficiency of our housekeeping team, even on short notice. We are, however, truly sorry that the temperature in your room made your stay uncomfortable and affected your sleep. We understand how frustrating this must have been, especially with the additional aircraft noise when you opened the windows. We also regret that you were unable to use a fan when you needed one. We will review this situation with our team to ensure that our procedures are as clear and accommodating as possible. We also appreciate your comments regarding the room size, limited hanging space and the absence of a refrigerator. Your feedback is valuable in helping us better communicate our room facilities and improve our guests' experience. We sincerely apologize for the inconvenience and hope to have the opportunity to welcome you again and provide you with a more comfortable stay. Kind regards, The Hotel Team

Bonjour, Merci beaucoup d’avoir pris le temps de partager votre expérience et de nous avoir attribué la note de 70/100. Nous sommes ravis que vous ayez apprécié notre emplacement, le confort de la literie, le calme de votre chambre ainsi que la facilité d’arrivée tardive. Nous sommes également heureux que nos tarifs aient répondu à vos attentes. Nous prenons bien note de votre remarque concernant le parking, et nous vous remercions pour ce retour. Au plaisir de vous accueillir à nouveau lors d’un prochain séjour ! Bien cordialement, L’équipe de l’hôtel

Dear Martijn, Thank you for taking the time to share your experience with us. We are truly sorry to hear that the conditions in your room did not meet your expectations. A room temperature above 30 degrees, the lack of cold water and the missing shower soap are certainly not the level of comfort and service we aim to provide to our guests. Please accept our sincere apologies for the inconvenience caused. We appreciate your kind words regarding our receptionist and are pleased to know that you felt welcomed despite these issues. Your feedback is very important to us and has been shared with our team so that we can address these points and improve our service. We hope to have the opportunity to welcome you again and provide you with the experience you are accustomed to expecting from our hotel. Kind regards, team hotelf1 Roissy CDG PN2 - Aicha

Dear Typhaine, Thank you so much for your lovely feedback! We are truly happy to know that you enjoyed your stay with us and that our hotel met your expectations. It is a real pleasure to read that you appreciated the value for money and, above all, the kindness and helpfulness of our team. Your words are a great encouragement for our staff, who always do their best to make our guests feel welcome and comfortable. We would be delighted to welcome you again during your next visit to Roissy and make your stay just as enjoyable. See you soon at hotelF1 Roissy CDG! Warm regards, team hotelf1 Roissy CDG PN2 - Aicha

Dear Isabelle, Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our convenient location, the friendliness of our staff, and our amenities. We are delighted that your overall stay was positive. We are, however, sorry to learn about the presence of insects in your room. Please accept our apologies for this inconvenience. We take this type of feedback very seriously and will share your comments with our team to ensure that the necessary checks and actions are carried out. We hope to have the pleasure of welcoming you again and providing you with an even better experience. Kind regards, team hotelf1 Roissy CDG PN2 - Aicha

Thank you very much for your positive feedback. We are delighted to hear that you enjoyed our convenient location close to the airport, as well as our breakfast offer. We are also pleased that our hotel met your expectations despite the size of the room. We truly appreciate your recommendation and look forward to welcoming you back on your next visit to Roissy CDG. Kind regards, team hotelf1 Roissy CDG PN2 - Aicha

Dear Mr. H., Thank you for taking the time to share your feedback about your stay with us. We are pleased to hear that you appreciated our friendly reception team, the nearby bus stop, and the quietness of the room when the window was closed. We also take note of your comments regarding the breakfast, bathroom size, and room cooling system. Your feedback is valuable and helps us identify areas where we can continue to improve our services. We hope to have the pleasure of welcoming you again and providing you with a more satisfying experience. Kind regards, team hotelf1 Roissy CDG PN2 - Aicha

Thank you for taking the time to share your feedback. We are sorry to hear that your stay did not meet your expectations. Please be assured that the safety of our guests is our highest priority. Our hotel complies with all current fire safety regulations and undergoes regular inspections by the relevant authorities. Nevertheless, we take your comments regarding the visibility of the fire safety information seriously and will review the signage to ensure it is as clear as possible for our guests. Thank you again for your feedback. Team hotelF1 Roissy CDG Shalini

Thank you for taking the time to share your feedback. We are sorry to hear that your stay did not fully meet your expectations, particularly regarding the room temperature, the bathroom cleanliness, and the limited shower facilities. Please accept our sincere apologies for the inconvenience caused. We are, however, delighted to read your kind words about our reception team. We will be sure to pass along your compliments—they will truly appreciate them. Your comments are valuable and have been shared with our team as we continue working to improve our guests' experience. We hope to have the opportunity to welcome you again under better conditions. Kind regards, Team hotelF1 Roissy CDG Shalini

Thank you for your feedback. We sincerely apologize for the inconvenience caused when a staff member entered your room despite your early check-in. We understand your frustration and regret that there appears to have been a communication issue between our teams. Please be assured that your comments will be shared internally to help prevent this situation from happening again. Team hotelF1 Roissy CDG Shalini

Thank you for sharing your feedback. We are sorry to learn that your stay did not meet your expectations. While we are pleased that you appreciated our location, we regret that the room amenities and comfort were not satisfactory for you. Your comments are valuable and will be taken into consideration as we continue to improve our services. Team hotelF1 Roissy CDG Shalini

Thank you for your feedback. We are sincerely sorry to hear that noise disturbances affected your sleep and overall experience. We understand how frustrating it must have been to be disturbed by noise throughout the night, and we apologize for the inconvenience caused. Your comments regarding sound insulation have been noted and shared with the relevant team. We appreciate your feedback and hope to have the opportunity to provide you with a more comfortable stay in the future. Kind regards, hotelF1 Roissy CDG Shalini

We are sincerely sorry for the frustration and disappointment caused by the cancellation of your reservation and the issues surrounding the payment process. We fully understand your dissatisfaction, especially after booking several months in advance and arriving with a group. Please accept our sincere apologies for the inconvenience caused and for not meeting your expectations. Your feedback has been taken seriously and will help us improve our procedures. Kind regards, Team hotelF1 Roissy CDG Shalini

Thank you very much for sharing your detailed feedback. We are pleased to read that you appreciated our location near Paris Charles-de-Gaulle Airport, the comfort of your renovated room, as well as the quality of the blackout windows and overall value for money. We are also glad that you found our shuttle service convenient and that our team left a positive impression on you. At the same time, we are sorry for the disturbance caused by noise in the corridor during the night and for the discomfort related to the lack of air conditioning during the warm weather. We also understand your comment regarding the visibility of the shuttle service information during the booking process, as well as the limited availability at peak times. Your feedback is very valuable and will be shared with our team to improve both guest comfort and communication. We hope to have the pleasure of welcoming you again in the future. Kind regards, team hotelf1 Roissy CDG PN2 - Aicha