Sofitel Munich Bayerpost 5 stars

Customer review rating (ALL Rating) 4.5/5 4,110 reviews

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Description

Hotel extras

  • Luxurious 5-star hotel in Munich near the main train station and Marienplatz square

  • Family-friendly suites and child-friendly offers for unforgettable moments at Sofitel

  • Pure relaxation: experience the spa, sauna, and unique spiral pool at Sofitel

  • 20 elegant meeting rooms with state-of-the-art equipment for up to 800 guests

  • French art de vivre meets Bavarian flair, a unique luxury hotel experience

Our accommodation(s)

Book this hotel
Room 1

A modern take on Munich bohemia in the 1920s: relaxed yet opulent design with leather, brass and stained glass radiates pure joie de vivre. Enjoy refined comfort with the leather armchair, Sofitel MyBed and rain shower.

  • Views:

    City View or Courtyard View

Max. number of persons
3
Area
From 27 m² / 290 sq ft

Bedding

Joinable bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Radio in bathroom
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • 3 pers. max
  • 27 m² / 290 sq ft
  • Bedding 1 x Joinable bed(s)
  • Views: City View or Courtyard View

A symbiosis of retro charm and modern style, with leather armchairs, warm color accents and stained glass. Let the 1920s spirit of our Luxury rooms inspire you, then unwind after a long day in your comfortable Sofitel MyBed.

  • Views:

    City View or Courtyard View or Garden View

Max. number of persons
3
Area
From 27 m² / 290 sq ft
Accessibility
Accessible room

Bedding

Joinable bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Espresso machine
  • Complementary in room coffee or tea
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

JUNIOR SUITE - SPACIOUS, FAMILY-FRIENDLY ROOM

Elegant color combinations, a spacious seating area and spa bath with tub and rain shower create a relaxing retreat. Enjoy restful nights in the Sofitel MyBed with pillow menu and fresh coffee, incl. a luxurious 1.60 m sofa bed for two adults.

  • Views:

    City View

Max. number of persons
4
Area
From 40 m² / 430 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Espresso machine
  • Complementary in room coffee or tea
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Breakfast in bedAdditional charge
  • Welcome giftAdditional charge

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk

Suite

EXECUTIVE JUNIOR SUITE - Bright Corner Suite

Our spacious corner suite with four windows, cozy seating area, bright workspace, and natural stone wellness bathroom with bathtub and separate rain shower offers ample space to unwind, incl. a luxurious 1.60 m sofa bed for two adults.

  • Views:

    City View or Historic side view or Patio

Max. number of persons
4
Area
From 50 m² / 538 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Espresso machine
  • Complementary in room coffee or tea
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Breakfast in bedAdditional charge
  • Welcome giftAdditional charge

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk

Suite

PRESTIGE SUITE - MODERN LOFT STYLE

Our cool, modern two-story loft suite in Munich features a breathtaking 17-foot ceiling, retro chic design, colorful accents and the signature Sofitel MyBedTM. A stylish and spacious stay for families exploring Munich.

  • Views:

    City View or Historic side view or Patio

Max. number of persons
3
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Single bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

OPERA SUITE - Unique Themed Suite

Turn your stay into something special: Our Opera Suites are unique themed suites with designs ranging from oriental magic to chalet style. The perfect retreat for unwinding after a long day of exploring.

  • Views:

    City View or Historic side view

Max. number of persons
3
Area
From 90 m² / 968 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Imperial SUITE - Hollywood-inspired luxury with balcony

Glamorous, modern, timeless, and uniquely stylish, our suite is inspired by Hollywood films featuring Grace Kelly. After a day of meetings or sightseeing, enjoy a relaxing oasis with a spa bath, high ceilings and a balcony.

  • Views:

    City View or Historic side view

Max. number of persons
3
Area
From 80 m² / 861 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Espresso machine
  • Complementary in room coffee or tea
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Breakfast in bedAdditional charge
  • Welcome giftAdditional charge

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Apartment

Superior Family Room, 2 Connecting Rooms

Discover our 54 m² Family Superior room. It features a bedroom with a double bed and an adjoining room with two single beds that can be converted into a double bed, ideal for families of up to four who value comfort, flexibility and privacy.

Max. number of persons
4
Area
From 54 m² / 581 sq ft

Bedding

Double bed(s) x1

Single bed(s) x2

Apartment

Luxury Family Room, 2 Connecting Rooms

Discover our 54 m² Family Luxury room. It features a bedroom with a double bed and an adjoining room with two single beds that can be converted into a double bed, ideal for families of up to four who value comfort, flexibility and privacy.

Max. number of persons
4
Area
From 54 m² / 581 sq ft

Bedding

King size bed(s) x1

Single bed(s) x2

Apartment

Prestige Three-Bedroom Suite, 3 Connecting Rooms

Experience our exclusive three-room Prestige Suite, with 114 m² of elegant living space: a Prestige Suite and two luxurious connecting rooms, each with its own bathroom. Ideal for up to 7 guests.

Max. number of persons
7
Area
From 114 m² / 1227 sq ft

Bedding

King size bed(s) x3

Hotel location

Sofitel Munich Bayerpost

Bayerstrasse 12
80335 MUNICH
Germany

GPS:48.139495, 11.55678

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 396 rooms
  • 2 rooms for people with reduced mobility
  • 25 connecting rooms
  • 396 non-smoking rooms
  • 9 floors

Languages spoken at the hotel

  • Arabic
  • German
  • English
  • Spanish
  • French
  • Italian
  • Russian
  • Turkish

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

  • Air Conditioning

Desk equipment available

  • Shoe shine machine
  • Umbrellas

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Pets

Pets allowed

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

26 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Equipements for children

  • Bottle Warmer
  • Stroller available

Services for children

  • Board games available
  • Tourist guide for families
  • Baby bed
  • Baby bath

Well-being

Sofitel Pool

  • Covered
  • On site

Sofitel Fitness

  • On site

Sports and leisure

Bike rack facilities

  • On site

Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 72 parking spaces
  • Max Limited Height: 1.95 m / 6.4 ft
  • Parking pricing: 47.00 € 47 EUR Per day

  • Parking for a month
  • Parking for a week

Services & equipment

  • Valet parking

Accessibility

  • Accessible parking

Characterized by high windows and an elegant design, Schwarz & Weiz serves a sumptuous breakfast buffet with fresh croissants, French cheeses and Munich white sausages. The restaurant is also available for events and private dinners

Green silk, dark wood and black leather characterize the ambience of the ISArBAR, named after the river that flows through Munich. Enjoy modern cocktails and lite bites in an elegant social atmosphere.

Enjoy an exceptional breakfast at Restaurant Schwarz & Weiz: buttery croissants, authentic Munich Weisswurst, organic muesli, freshly prepared eggs, premium coffee, and fresh fruit juices - the perfect way to start your day.

Located right next to the spectacular atrium lobby, minimalist design meets the gracefully curved mosaic walls of the pool landscape in the Sofitel spa. Relax in the water while delicate reflections of light dance through the relaxing wellness grotto.

The Sofitel Fitness center features modern equipment and practical training equipment from Technogym. Stay fit with a professional trainer and electrical muscle stimulation customized to your needs.

Be sure of relaxation in the Sofitel spa with its heated pool, steam room, sauna, and softly lit relaxation rooms of stone and elegant tiles. Enjoy invigorating massages and treatments with Cinq Mondes and Sothys products, where Munich and Paris combine.

Book

Elegant historic ballroom and modern salons with flexible layouts for ceremonies and receptions, bridal suites, gourmet catering, spa access, and a central location near Munich Hauptbahnhof.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  4,110 reviews

Customer review rating 3.5/5

Michael P. Couples - Confirmed reviews ALL

Bonjour Michael P., Thank you for sharing your feedback regarding your recent stay with us. I appreciate your comments about the ongoing construction in the area and understand that this may have impacted your experience. While we strive to provide a comfortable environment, certain external factors can sometimes be beyond our control. Your insights are valuable, and I will ensure they are considered as we continue to improve our services. Best Regards, Emiel van Dijk General Manager

Customer review rating 5.0/5

Piotr T. Business - Confirmed reviews ALL

Bonjour Piotr T., Thank you for your kind words regarding your first experience at Sofitel Munich Bayerpost. We are delighted to hear that you found our location and rooms to be impressive. It brings us great joy to know that our team members provided you with personalized service that met your expectations. We look forward to welcoming you back for another memorable stay. Best Regards, Emiel van Dijk General Manager

Customer review rating 4.0/5

Debano S. A. Business - Confirmed reviews ALL

Bonjour Debano S. A., Thank you for your kind feedback regarding your recent stay at Sofitel Munich Bayerpost. We are delighted to hear that you found our location convenient and our facilities comfortable. Your satisfaction is our priority, and we strive to provide an exceptional experience for all our guests. We look forward to welcoming you back in the future. Best Regards, Emiel van Dijk General Manager

Customer review rating 2.5/5

Lee W. Friends - Confirmed reviews ALL

Bonjour Lee W., Thank you for your feedback regarding your recent stay at Sofitel Munich Bayerpost. I regret to hear that your experience did not meet your expectations, particularly concerning the neighborhood conditions and the dining options. We appreciate your comments on the spa and breakfast service, which will be shared with our team. Your insights are invaluable as we strive to enhance our guests' experiences. Best Regards, Emiel van Dijk General Manager

Customer review rating 2.5/5

Li L. Families - Confirmed reviews ALL

Bonjour Li L., Thank you for sharing your feedback regarding your recent stay. I am pleased to hear that you appreciated our location, especially during the Oktoberfest season. However, I regret that your room did not align with the high standards typically associated with the Sofitel brand. Your comments are invaluable, and I will ensure they are shared with our team for future considerations. Best Regards, Emiel van Dijk General Manager

Bonjour Michael P., Thank you for sharing your feedback regarding your recent stay with us. I appreciate your comments about the ongoing construction in the area and understand that this may have impacted your experience. While we strive to provide a comfortable environment, certain external factors can sometimes be beyond our control. Your insights are valuable, and I will ensure they are considered as we continue to improve our services. Best Regards, Emiel van Dijk General Manager

Customer review rating 5.0/5

Piotr T. Business - Confirmed reviews ALL

First time experience of Sofitel, very impressive with a wonderful location and room. Service from all team members was very impressive.

Bonjour Piotr T., Thank you for your kind words regarding your first experience at Sofitel Munich Bayerpost. We are delighted to hear that you found our location and rooms to be impressive. It brings us great joy to know that our team members provided you with personalized service that met your expectations. We look forward to welcoming you back for another memorable stay. Best Regards, Emiel van Dijk General Manager

Customer review rating 4.0/5

Debano S. A. Business - Confirmed reviews ALL

Well located - comfortable facilities

Bonjour Debano S. A., Thank you for your kind feedback regarding your recent stay at Sofitel Munich Bayerpost. We are delighted to hear that you found our location convenient and our facilities comfortable. Your satisfaction is our priority, and we strive to provide an exceptional experience for all our guests. We look forward to welcoming you back in the future. Best Regards, Emiel van Dijk General Manager

Customer review rating 2.5/5

Lee W. Friends - Confirmed reviews ALL

Neighborhood was not nice. Lots of construction and crowds. Room dark. Restaurant not very good. Spa excellent. Breakfast service good although need to have ala carte service for hot food with the number of people trying to get eggs omelettes at once, although he was very good.

Bonjour Lee W., Thank you for your feedback regarding your recent stay at Sofitel Munich Bayerpost. I regret to hear that your experience did not meet your expectations, particularly concerning the neighborhood conditions and the dining options. We appreciate your comments on the spa and breakfast service, which will be shared with our team. Your insights are invaluable as we strive to enhance our guests' experiences. Best Regards, Emiel van Dijk General Manager

Customer review rating 2.5/5

Li L. Families - Confirmed reviews ALL

Location is good for Oktoberfest. The room did not meet my expectations for a hotel of this star rating and was the least satisfactory among the Sofitel hotels where I have stayed.

Bonjour Li L., Thank you for sharing your feedback regarding your recent stay. I am pleased to hear that you appreciated our location, especially during the Oktoberfest season. However, I regret that your room did not align with the high standards typically associated with the Sofitel brand. Your comments are invaluable, and I will ensure they are shared with our team for future considerations. Best Regards, Emiel van Dijk General Manager

Customer review rating 4.5/5

Jasper D. Business - Confirmed reviews ALL

Great hotel with excellent location

Bonjour Jasper D., Thank you for your kind words regarding your recent stay at Sofitel Munich Bayerpost. We are delighted to hear that you found our hotel to be great and appreciated its excellent location. Our team strives to provide a memorable experience for all our guests, and your feedback is truly gratifying. We look forward to welcoming you back in the future. Best Regards, Emiel van Dijk General Manager

Customer review rating 4.5/5

Susan C. Couples - Confirmed reviews ALL

excellent

Bonjour Susan C., Thank you for taking the time to share your positive experience at Sofitel Munich Bayerpost. We are delighted to hear that you found our hotel to be superb and excellent. Your kind words serve as a great motivation for our team to continue delivering exceptional service and hospitality. Best Regards, Emiel van Dijk General Manager

Customer review rating 2.5/5

Gerald Z. Couples - Confirmed reviews ALL

Staffing was too young to really know anything.Location of the hotel was like a war zone with trash and street people everywhere. The room was very marginal having a sliding window from the bed to the toilet. Put doors and walls up for a bathroom. I don’t need to see and hear my wife take a dump.

Bonjour Gerald Z., Thank you for sharing your feedback regarding your recent experience at Sofitel Munich Bayerpost. I sincerely regret that your stay did not meet your expectations. We continuously strive to enhance our guest experiences, and your comments about the staff and the room layout have been duly noted. I also understand your concerns regarding the hotel's surroundings, and we appreciate your insights as we work on maintaining the area. Best Regards, Emiel van Dijk General Manager

Customer review rating 3.5/5

Stacy L. R. Couples - Confirmed reviews ALL

Rooms were modern and overall pleasant but the shower design is horrible with excessive water splash out of the basin. Designer should be held accountable for the high maintenance needed each day. Not sure why but getting a single King Size bed is so difficult but pushing two mattresses together is less than ideal

Bonjour Stacy L. R., Thank you for sharing your feedback regarding your recent stay. I am pleased to hear that you found our rooms modern and pleasant. However, I regret that the shower design did not meet your expectations and that you encountered challenges with your bedding arrangement. Your input is invaluable as it helps us identify areas for improvement. We appreciate your comments and will take them into consideration moving forward. Best Regards, Emiel van Dijk General Manager

Customer review rating 5.0/5

Manni V. Business - Confirmed reviews ALL

Perfect overall. Walking distance from the Hbf without any of the usual negative aspects of being next to the main train station in a German city. Well maintained rooms with all necessities.

Bonjour Manni V., Thank you for your kind words regarding your recent stay at Sofitel Munich Bayerpost. We are delighted to hear that you appreciated our prime location and the condition of our rooms. Our team takes great pride in ensuring that our guests enjoy a comfortable and memorable experience, and your feedback is a wonderful affirmation of our efforts. We look forward to welcoming you back in the future. Best Regards, Emiel van Dijk General Manager

Customer review rating 5.0/5

Kevin M. Couples - Confirmed reviews ALL

Location is perfect for Oktoberfest and access to main train station. Room was very comfortable. Staff is very friendly and professional. We’ve stayed here numerous times and will return in the future.

Bonjour Kevin M., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our location convenient for Oktoberfest and the main train station. It is wonderful to know that you enjoyed the comfort of your room and the professionalism of our staff. We greatly appreciate your loyalty and look forward to welcoming you back on your next visit. Best Regards, Emiel van Dijk General Manager

Customer review rating 5.0/5

Timothy S. Couples - Confirmed reviews ALL

Europe tour which was made up of 11 countries. This hotel was at the top of our many stays.

Bonjour Timothy S., Thank you for your kind words regarding your recent stay at Sofitel Munich Bayerpost. We are delighted to hear that our location and property met your expectations, especially during your extensive tour across Europe. Your feedback motivates our team to continue providing exceptional experiences for our guests. We hope to welcome you back in the future for another memorable stay. Best Regards, Emiel van Dijk General Manager

Customer review rating 5.0/5

Frank K. Couples - Confirmed reviews ALL

You treated me very well when Ihad layovers in Munich with United Airlines. Your exceptional hospitality and care will not be forgotten regarding this visit. My wife truly enjoyed your hotel. Thank you!

Bonjour Frank K., Thank you for your kind words regarding your recent stay with us. It is gratifying to know that our hospitality made a positive impact during your layovers in Munich. We are delighted that both you and your wife enjoyed your experience at our hotel. Your appreciation motivates our team to continue providing exceptional service to all our guests. Best Regards, Emiel van Dijk General Manager

Customer review rating 5.0/5

Danny S. Couples - Confirmed reviews ALL

We were treated so well from the moment we arrived until the moment we left. Our room was incredible and spotless. When asking for restaurant advice we were given amazing suggestions and not the generic the restaurant in the hotel is very good answer most hotels give. It was only 10 mins walk to Oktoberfest which was so convenient. The front desk assisted with a late check out and the spa was fabulous. Well done 👏

Bonjour Danny S., Thank you for taking the time to share your wonderful experience at Sofitel Munich Bayerpost. We are delighted to learn that you found our location to be fabulous and that you enjoyed the service provided by our dedicated team. It is our utmost priority to ensure that each guest feels welcomed and valued from the moment of their arrival until their departure. We are particularly pleased that you appreciated the recommendations made by our front desk team regarding local dining options. Our staff takes pride in offering tailored suggestions that reflect the unique culinary landscape of Munich rather than generic responses. It is also gratifying to know that the convenience of our proximity to Oktoberfest enhanced your stay. Furthermore, we are glad you enjoyed your accommodation and the spa facilities. The late check-out assistance is one of the ways we strive to accommodate our guests' needs. Thank you for your kind words; they will certainly motivate our team to continue providing exceptional service. We hope to welcome you back in the future for another memorable stay. Best Regards, Emiel van Dijk General Manager

Customer review rating 5.0/5

Gregory B. Couples - Confirmed reviews ALL

Very friendly and helpful staff.

Bonjour Gregory B., Thank you for your kind feedback regarding your recent stay at Sofitel Munich Bayerpost. We are delighted to hear that you appreciated our prime location and found our staff to be friendly and helpful. It is our goal to provide a comfortable and welcoming environment for all our guests. We look forward to welcoming you back on your next visit to Munich. Best Regards, Emiel van Dijk General Manager

Customer review rating 5.0/5

John A. Friends - Confirmed reviews ALL

Excellent all around

Bonjour John A., Thank you for taking the time to share your positive experience at Sofitel Munich Bayerpost. We are delighted to hear that you found our service to be excellent and that your overall stay met your expectations. Your kind words motivate our team to continue providing exceptional hospitality. We look forward to welcoming you back in the future. Best Regards, Emiel van Dijk General Manager

Customer review rating 0.5/5

Roman I. Solo - Confirmed reviews ALL

The hotel has charged accommodation fee twice.

Bonjour Roman I., Thank you for bringing this matter to our attention. I sincerely apologize for the inconvenience you experienced regarding the double charge of your accommodation fee. Our team strives to ensure accurate billing, and I appreciate your patience as we investigate this issue. Should you have any additional questions or require further assistance, please do not hesitate to reach out. Best Regards, Emiel van Dijk General Manager

Customer review rating 2.5/5

Julia T. Couples - Confirmed reviews ALL

When we checked in on the first day we noticed there was popcorn on the floor behind the door of the bathroom. I made a joke to my husband and told him I was going to leave it there to see how long it took for the cleaning service to clean it. Well, the first couple days it was funny, but then it wasnt funny anymore. We stayed here 6 nights and they never cleaned the bathrooms, vaccumed, or dusted anything. By the end of the week there was a thick dust throughout all the surface areas. Not a 5 star experience at all. The carpets and couches were also run down and old. There was bird poop on the windows. Overall not happy with the cleanliness. The location was convenient to trains and transportation, although the sirens at night from the hospital were relentless. I have no idea how this hotel secured the high rating it has.

Bonjour Julia T., Thank you for taking the time to share your feedback regarding your recent stay at Sofitel Munich Bayerpost. I sincerely regret to learn about the cleanliness issues you encountered during your visit. Maintaining the highest standards of cleanliness is a priority for us, and your comments highlight areas that require our attention. It is concerning to hear that the housekeeping service did not meet your expectations during your six-night stay. Typically, our cleaning staff is committed to ensuring that all guest rooms and common areas are thoroughly cleaned and maintained. I appreciate you bringing this matter to our attention, as it is essential for us to uphold a pristine environment for our guests. I assure you that your comments will be reviewed with our housekeeping team to ensure we address any lapses that may have occurred. I also understand your dissatisfaction regarding the condition of certain furniture items and the cleanliness of the windows. Our team is continually working to enhance the comfort and aesthetics of our hotel, and your feedback will assist us in identifying specific areas needing improvement. I am pleased to hear that you found our location convenient for transportation, despite the disturbances from nearby sirens. We aim to offer our guests a balance of accessibility and comfort, and I regret that this aspect of your stay did not meet your expectations. Once again, I appreciate your valuable feedback, which is crucial in helping us improve our services. We hope to have the opportunity to welcome you back in the future, where we can provide you with the exceptional experience expected of a five-star establishment. Best Regards, Emiel van Dijk General Manager

Customer review rating 4.5/5

Nicolette &. P. V. Couples - Confirmed reviews ALL

Easy to find after getting off the train, very close to the central station for getting to and from the airport. A quick and easy walk to the central square and all the spots. Comfortable room, with plenty of space and the bed was like a cloud!

Bonjour Nicolette &. P. V., Thank you for your kind review highlighting our central location and the comfort of your room. We are delighted to hear that you found our hotel easy to access and enjoyed the spacious accommodations. It is always our aim to provide a pleasant stay, and we are thrilled that you felt at home during your visit. We hope to welcome you back in the future. Best Regards, Emiel van Dijk General Manager

Customer review rating 3.0/5

Josep B. P. Business - Confirmed reviews ALL

Room was clean and comfortable, and location was very good, next to train station. Room waitresses were kind and helpful. On the other hand, there were some issues at breakfast time: food was average, with fruit not ripe, and lack of options (for a 5* hotel). Waitresses were nice and helpful too. But the maitre was rude and did not have any manners when taking with costumers. Basically, we felt insulted by him. We were a group in a business trip and had booked around 30 rooms, and this opinion was shared by some of us, so it was not the result of only one situation. I think I’m being generous with my 6/10 valuation, because if I only had this situation on account it would be a 0/10. Besides, and this was not my case, some people in my group complained about hotel staff entering their rooms early in the morning when they were still in bed. This happened the day of our checkout, and considering the hotel has from 12 to 15to get the room ready for new costumers, I thing it’s an absolute unnecessary situation.

Bonjour Josep B. P., Thank you for taking the time to share your feedback regarding your recent stay at Sofitel Munich Bayerpost. I am pleased to hear that you found our location convenient and that your room was clean and comfortable. It is always rewarding to know that our team members are recognized for their kindness and helpfulness in serving our guests. I sincerely apologize for the negative experiences you encountered during breakfast and the interactions with our maitre d'. We strive to maintain the highest standards of service, and it is disheartening to learn that we did not meet your expectations in this regard. Your comments will certainly be addressed with the relevant team members to ensure that our communication with guests is always respectful and professional. Regarding the complaints from your group about staff entering rooms early in the morning, I would like to express my regret for any discomfort this may have caused. Our policy is to respect our guests' privacy and to ensure that room access is conducted at appropriate times. I appreciate your understanding of the check-out process, and I can assure you that your feedback will be reviewed to prevent any recurrence of such incidents in the future. We value your input and take it seriously, as it helps us improve our services. Should you choose to stay with us again, we will strive to provide you with a much more satisfactory experience. Best Regards, Emiel van Dijk General Manager

Other web-users rate our hotel

  • 1,456 reviews 9/10 Location
  • 2,173 reviews 7/10 Room
  • 2,581 reviews 8.4/10 Service
  • 16 reviews 7.5/10 WiFi
  • 964 reviews 8/10 Breakfast
  • 613 reviews 6.8/10 Cleanliness
  • 370 reviews 4.9/10 Value

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