Mercure Hotel Frankfurt Eschborn Helfmann Park 4 stars

Customer review rating (ALL Rating) 4.0/5 467 reviews

Mercure Hotel Frankfurt Eschborn Helfmann Park - Image 1
Mercure Hotel Frankfurt Eschborn Helfmann Park - Image 2
Mercure Hotel Frankfurt Eschborn Helfmann Park - Image 3
Mercure Hotel Frankfurt Eschborn Helfmann Park - Image 4

Description

Hotel extras

  • 7 event rooms for up to 200 guests with daylight & skyline views (6th floor)

  • Restaurant RELAX - Food, Drinks & You: Leisurely dining out and working

  • Quiet location with ideal transport links to Frankfurt, the airport and highways

  • 179 modern rooms with air-conditioning and free WIFI

Our accommodation(s)

Hotel location

Mercure Hotel Frankfurt Eschborn Helfmann Park

Helfmann-Park 1
65760 ESCHBORN
Germany

GPS:50.139643, 8.584861

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BALTHASAR

In our "Balthasar" restaurant, you can enjoy both Hessian and international specialties. Indulge in our creations and enjoy them on our summer terrace in the courtyard when the weather is nice.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  467 reviews

TripAdvisor Rating  3.4/5  203 reviews

Customer review rating 3.0/5

Vinod K. J. Business - Confirmed reviews ALL

The lighting in the hotel room is not good

Dear Vinod K. J., Thank you for taking the time to tell us about your experience at the Mercure Hotel Frankfurt Eschborn Helfmann Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Sandra & Team

Customer review rating 4.0/5

Amine L. Business - Confirmed reviews ALL

Great breakfast. Rest is ok

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sandra & Team

Customer review rating 3.0/5

Ellen O. Business - Confirmed reviews ALL

Online checkin did not work

Sehr geehrte Frau O., Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Sie Probleme mit dem Online-Check-in hatten. Wir schätzen Ihre Anmerkungen und werden diese in unsere Überlegungen einbeziehen, um unseren Service zu verbessern. Mit freundlichen Grüßen, Mercure Hotel Frankfurt Eschborn Helfmann Park

Customer review rating 5.0/5

Jinglong Y. Families - Confirmed reviews ALL

This hotel is situated in a quiet neighbourhood, easy access by a car. The train station is within walking distance, so getting to the Frankfurt city centre is convenient. The hotel facilities are relatively new and well-maintained. The bartender, Mr. Bilal, is very helpful and professional, providing top service. I had a nice chat with him. Overall, I would recommend this hotel for a stay.

Customer review rating 4.5/5

Tun O. W. Couples - Confirmed reviews ALL

good environment

Sehr geehrte Frau W., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Frankfurt Eschborn Helfmann Park. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen aus Eschborn Sandra & Team

In partnership with TripAdvisor

Other web-users rate our hotel

  • 131 reviews 8.2/10 Location
  • 317 reviews 5.4/10 Room
  • 250 reviews 8.4/10 Service
  • 11 reviews 3.8/10 WiFi
  • 147 reviews 7.9/10 Breakfast
  • 135 reviews 6/10 Cleanliness
  • 131 reviews 6.1/10 Comfort
  • 67 reviews 5.1/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Frankfurt