Mercure Hotel Frankfurt Eschborn Helfmann Park 4 stars

Customer review rating (ALL Rating) 4.0/5 548 reviews

Mercure Hotel Frankfurt Eschborn Helfmann Park - Image 1
Mercure Hotel Frankfurt Eschborn Helfmann Park - Image 2
Mercure Hotel Frankfurt Eschborn Helfmann Park - Image 3
Mercure Hotel Frankfurt Eschborn Helfmann Park - Image 4


Hotel extras

  • 7 event rooms for up to 200 guests with daylight & skyline views (6th floor)

  • Restaurant RELAX - Food, Drinks & You: Leisurely dining out and working

  • Quiet location with ideal transport links to Frankfurt, the airport and highways

  • Free shuttle bus to the Eschborn Süd S-Bahn train station (weekdays)

  • 179 modern rooms with air-conditioning and free WIFI

Our accommodation(s)

Hotel location

Mercure Hotel Frankfurt Eschborn Helfmann Park

Helfmann-Park 1

GPS:50.139643, 8.584861

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park


In our "Balthasar" restaurant, you can enjoy both Hessian and international specialties. Indulge in our creations and enjoy them on our summer terrace in the courtyard when the weather is nice.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  548 reviews

TripAdvisor Rating  3.5/5  191 reviews

stay was ok

Customer review rating 4.0/5

Steve Business - Confirmed reviews ALL

some coaches outside were making noise early in the morning but otherwise the stay was ok. The bar was nice and checking in and out was very fast

Dear Stephen, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards from Eschborn Sandra & Team

good location, good stay, comfort,

Customer review rating 5.0/5

Serkan C. Business - Confirmed reviews ALL

very nice location, staff are very kind and helpful, especially my Moroccon man at the reception is number 1. Clean comfortable rooms, Relax area is wonderful. Easy find parking places. Big markets are very close.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sandra & Team


TripAdvisor rating 2.0/5

Navigator09301984813 Business - TripAdvisor review

Visited here and reviewed in July 2023, I returned this week in the hope that things may have improved - no improvements it was worse. I’ve just returned home after a 3 night stay for a business trip. Food I ordered on my arrival Monday evening wasn’t particularly tasty, at 15eur for a beef lasagne and 7eur for .75L bottle of water I expected something much better. I couldn’t pay by card, I was told my card wasn’t working - it wasn’t my card at all it was their payment terminal. My room was cold, draughty, permanently smelt of cigarette smoke from people smoking out the front of the hotel under my window, the bathroom smelt mouldy, the room smelt musty and wasn’t particularly clean. The furniture was shabby, walls needed a lick of paint and the bed was really uncomfortable. The breakfasts this time were quite basic, no breakfast tea only herbal - we aren’t all coffee drinkers. When I return to Frankfurt in a few weeks I’ll avoid this hotel and find something nicer elsewhere. Next time I come to Frankfurt I’ll be avoiding this hotel, i

great service, nice room

Customer review rating 4.5/5

Jan -. W. Business - Confirmed reviews ALL

stayed here for a night and super quick check in , very polite person , room has all you need, wifi with 1 click , nice bar with good service ,all together one Mercure to come back .

Dear Jan Wouter H., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Helfmann Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandra & Team

Good stay, no issues.

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Room is standard, breakfast was sufficient and meeting area has a great view and good service.

Lieber Herr Röder, wir danken Ihnen vielmals für die so gute Bewertung Ihres Aufenthaltes im Mercure Hotel Frankfurt Eschborn Helfmann Park. Gerne geben wir Ihre lobenden Worte an unsere Mitarbeiter weiter. wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Ihr Mercure Team

In partnership with TripAdvisor

Other web-users rate our hotel

  • 87 reviews 8.6/10 Location
  • 270 reviews 5.3/10 Room
  • 239 reviews 8.8/10 Service
  • 125 reviews 5.9/10 Cleanliness
  • 101 reviews 7.8/10 Breakfast
  • 88 reviews 6.1/10 Comfort
  • 60 reviews 5.6/10 Vibe
  • 32 reviews 5.3/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Eschborn