Mercure Hotel Frankfurt Eschborn Helfmann Park 4 stars

Customer review rating (ALL Rating) 4.0/5 554 reviews

Best price
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Mercure Hotel Frankfurt Eschborn Helfmann Park - Image 1
Mercure Hotel Frankfurt Eschborn Helfmann Park - Image 2
Mercure Hotel Frankfurt Eschborn Helfmann Park - Image 3
Mercure Hotel Frankfurt Eschborn Helfmann Park - Image 4
Helfmann-Park 1, 65760 ESCHBORN, Germany

Description

Hotel extras

  • 7 event rooms for up to 200 guests with daylight & skyline views (6th floor)

  • Restaurant RELAX - Food, Drinks & You: Leisurely dining out and working

  • Quiet location with ideal transport links to Frankfurt, the airport and highways

  • Free shuttle bus to the Eschborn Süd S-Bahn train station (weekdays)

  • 179 modern rooms with air-conditioning and free WIFI

Our accommodation(s)

Hotel location

Mercure Hotel Frankfurt Eschborn Helfmann Park

Helfmann-Park 1
65760 ESCHBORN
Germany

GPS:50.139643, 8.584861

Telephone
Fax +49 6196 9697100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

BALTHASAR

In our "Balthasar" restaurant, you can enjoy both Hessian and international specialties. Indulge in our creations and enjoy them on our summer terrace in the courtyard when the weather is nice.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  554 reviews

TripAdvisor Rating  3.5/5  194 reviews

Decent stay

TripAdvisor rating 3.0/5

Healsby Couples - TripAdvisor review

Staff incredibly helpful during issues we experienced with air conditioning not working. Parking free. Petrol station and supermarkets on site. 10 minutes from Frankfurt airport if transiting. Room amenities good, would stay again if in the area.

Never again

TripAdvisor rating 2.0/5

oldagedtraveller TripAdvisor review

We stayed her for one night on our coach tour home to the uk. The evening meal was absolutely dreadful. There were 28 of us on the tour, and only one man to serve us. Plated up meals were served up to us from an older type two tier catering trolley. No menu was available. So it was a case of like it or go without. Potato soup....told sorry no bread available. Main course was a huge pile of rice with a piece of chicken on the top with one spoon of sauce, also cauliflower, broccoli & carrots ALL served up cold with the rice being hard around the edge of the plate so it had obviously been standing about for a while. We then were given a small glass of fruit salad with a small piece of ice cream on the top. The fruit salad was SO hard we had to leave most of it. Sorry to say we would not recommend staying her if this is what guests are expected to eat.

Overnight stay

TripAdvisor rating 3.0/5

Wendy R TripAdvisor review

We travelled with an organised tour. The rooms were clean and comfortable but the evening meal was unacceptable. We were given no choices or alternatives, very poor as I have food intolerance. The soup was tepid, no bread rolls available. The meal consisted of a lukewarm chicken breast with cold vegetables and rice with a lukewarm tomato based sauce. Part frozen fruit with small amount of ice cream, which I was unable to eat. Again no alternative. All of the food was brought out on a trolley uncovered, quite clearly all previously prepared. The gentleman serving /collecting dishes it was also covering the bar.

Cosy and welcoming...

Customer review rating 5.0/5

Jesper Families - Confirmed reviews ALL

From the very first second, we entered the hotel we felt welcome and all though, the euro 24 was on, and the hotel was very busy, the receptionist still manage to keep calm, and we got our room within the hour, as she told us when we checked in.

Dear Jesper K., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Helfmann Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandra & Team

All basic requirements fullfilled

Customer review rating 4.5/5

Mp Business - Confirmed reviews ALL

Very good experience; no vanity set available in bathroom - I guess because of sustainability reasons, but that is acceptable.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sandra & Team

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Other web-users rate our hotel

  • 99 reviews 9.1/10 Location
  • 290 reviews 5.4/10 Room
  • 255 reviews 8.5/10 Service
  • 128 reviews 5.5/10 Cleanliness
  • 110 reviews 8.1/10 Breakfast
  • 95 reviews 5.7/10 Comfort
  • 63 reviews 5.8/10 Vibe
  • 35 reviews 5.3/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.