Mercure Hotel Frankfurt Eschborn Helfmann Park 4 stars

Customer review rating (ALL Rating) 4.0/5 498 reviews

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Mercure Hotel Frankfurt Eschborn Helfmann Park - Image 1
Mercure Hotel Frankfurt Eschborn Helfmann Park - Image 2
Mercure Hotel Frankfurt Eschborn Helfmann Park - Image 3
Mercure Hotel Frankfurt Eschborn Helfmann Park - Image 4
Helfmann-Park 1, 65760 ESCHBORN, Germany

Description

Hotel extras

  • 7 event rooms for up to 200 guests with daylight & skyline views (6th floor)

  • Restaurant RELAX - Food, Drinks & You: Leisurely dining out and working

  • Quiet location with ideal transport links to Frankfurt, the airport and highways

  • Free shuttle bus to the Eschborn Süd S-Bahn train station (weekdays)

  • 179 modern rooms with air-conditioning and free WIFI

Our accommodation(s)

Hotel location

Mercure Hotel Frankfurt Eschborn Helfmann Park

Helfmann-Park 1
65760 ESCHBORN
Germany

GPS:50.139643, 8.584861

Telephone
Fax +49 6196 9697100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

BALTHASAR

In our "Balthasar" restaurant, you can enjoy both Hessian and international specialties. Indulge in our creations and enjoy them on our summer terrace in the courtyard when the weather is nice.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  498 reviews

TripAdvisor Rating  3.4/5  200 reviews

Customer review rating 4.5/5

Werner K. Couples - Confirmed reviews ALL

Leicht anzufahren und kostenlose Parkplätze. Sehr hilfsbereites und freundliches Personal. Gutes Frühstücksbuffet.

Sehr geehrter Werner, wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Frankfurt Eschborn Helfmann Park. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen aus Eschborn Sandra & Team

Customer review rating 1.5/5

Otto B. Business - Confirmed reviews ALL

I know Mercure hotels and have stayed in the their hotels dozens of nights, however the quality and standard of this room was really poor. Really run down room that requires a make over very soon.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sandra & Team

Customer review rating 2.5/5

Sonja W. Business - Confirmed reviews ALL

Vera warm rooms without any control on the temperature, no hair dryer available, key card did not work (even service personal had problems, no the card was not near a mobile phone)

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it\'s apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely and best regards Sandra & Team

Customer review rating 4.0/5

Nicholas J. G. Couples - Confirmed reviews ALL

Noise from outside for room 305, otherwise ok.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely and have a nice week Sandra & Team

optimal site for Waters

Customer review rating 4.5/5

Gerold S. Business - Confirmed reviews ALL

very good service

Lieber Gerold, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen aus dem Helfmann Park 1 Sandra & Team

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Other web-users rate our hotel

  • 123 reviews 8.6/10 Location
  • 307 reviews 5.6/10 Room
  • 255 reviews 8.6/10 Service
  • 8 reviews 3.8/10 WiFi
  • 140 reviews 5.9/10 Cleanliness
  • 137 reviews 7.9/10 Breakfast
  • 63 reviews 4.9/10 Vibe
  • 26 reviews 6/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.