Mercure Hotel Frankfurt Eschborn Helfmann Park 4 stars

Name: 4-star hotel in Frankfurt Eschborn - Mercure - ALL
Address: Helfmann-Park 1, ESCHBORN, 65760, Germany
Telephone: +49619696970
Rating: 4.0

Customer review rating (ALL Rating) 4.0/5 408 reviews

Helfmann-Park 1, 65760 ESCHBORN, Germany

Description

Mercure Hotel Frankfurt Eschborn Helfmann Park

Hotel for travellers looking for local and authentic experiences

We have intensified hygiene and prevention measures to ensure your safety. The ALLSAFE label stands for our new, enhanced cleanliness standards, and ensures that they are adhered to in this hotel.

Sandra Schumacher-Bazzoli, Hotel Manager

The 4 star Mercure Hotel Frankfurt Eschborn Helfmann-Park located in the thriving business location of Eschborn right outside of Frankfurt. All 179 rooms are air-conditioned & offer free WIFI. The exclusive meeting area on the 5th floor with skyline views offers 7 rooms for events with up to 180 guests. Your arrival: main station is 13 km and the airport is 8 km away. Reach us by car via A5 and A66.

Enjoy the day in our cozy hotel. From here you can start your working day or excursion well. On our conference terrace you can regain your strength and enjoy a wonderful view over the Frankfurt skyline. The hotel is quiet & accessible. You can quickly get to the event. Zeil, Romans, Old Opera, Kleinmarkhallte or to the Opel Zoo? With direct S-Bahn links, everything is possible. Enjoy the evening at RELAX

The economy of the Rhine-Main region benefits from Eschborn, and the popular location benefits from its location in the Frankfurt region: a win-win situation creates opportunities for business. Good luck!

Hotel extras

7 event rooms for up to 200 people with daylight & skyline view (5th floor)
Restaurant RELAX - Food, Drinks & You: Leisurely dining out and working
Quiet location with ideal transport links to Frankfurt, the airport and highways
Free shuttle bus to the Eschborn Süd S-Bahn train station (weekdays)
179 modern rooms with air-conditioning and free WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

The 179 modern rooms at our 4-star Mercure Eschborn Helfmann Park have AC, WIFI and DSL. Many of the standard and privilege rooms have skyline view. One child up to 16 years of age In your room. For your stay with family we recommend our spacious family rooms with two separate sleeping areas and connecting door. Your pet is welcome (fee 10 EUR/night).

Room

Standard Room with double bed

3 persons
17 m² / 182 sq ft

Bedding 1 x Double bed(s)

Room

Standard Room with two single beds

3 persons
17 m² / 182 sq ft

Bedding 2 x Single bed(s)

Room

Privilege room with 1 queen-size bed

3 persons
17 m² / 182 sq ft

Bedding 1 x Queen size bed(s)

Room

Privilege room with 2 single beds

Non contractual photo

3 persons
17 m² / 182 sq ft

Bedding 2 x Single bed(s)

Hotel location

Mercure Hotel Frankfurt Eschborn Helfmann Park

Helfmann-Park 1
65760 ESCHBORN
Germany

GPS:50.139643, 8.584861

+49 6196 96970

+49 6196 9697100

FRA RAILWAY STATION

Railway station

Access: 8 km / 4.97 mi 14 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Restaurant
Wheelchair accessible hotel
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

Near the property

Car park

RELAX - FOOD, DRINKS & YOU

RELAX - Food, Drinks & You. Enjoy the relaxed lounge atmosphere of our restaurant: with a 198 g Black Angus burger and chips or sweet potato fries and a 0.2-litre soft drink. Save at least 10% with our online discount.

Our guest reviews

Rooms falling apart, held together with duct tape (literally)

Unhappy Business - 5/29/2023 Confirmed reviews ALL

Horrible value. Rooms in desperate need of renovation. My customer was so shocked he moved to another hotel. Being his car/host/guide I had to move hotels as well. Staff tried to blame us “if you had told us sooner we could have given you a better room”. This was not our fault.

Dear David R., Dear Mr. R., Thank you for taking the time to tell us about your experience at the Mercure Hotel Frankfurt Eschborn Helfmann Park. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Our hotel was built in the early 2000s and the rooms have already undergone some soft renovations such as new carpets, new chairs, etc. You are quite right that the condition of the furniture is not good and we would like to offer you our sincerest apologies. I am really very sorry that you were given this room of all things, which is really particularly unpleasant. Dear Mr. R., we would be really happy if you gave us another chance to convince you of our efficiency. I would like to invite you to this, as well as to a dinner in our "Relax". Please reserve your room at sa… I would be very happy about it. Thank you very much for your comments about our house and we look forward to welcoming you again to the Mercure Hotel Frankfurt Eschborn Helfmann Park. Kind regards and have a nice weekend. Sandra Schumacher-Bazzoli General Manager

Excellent stay

Anonymous Business - 5/27/2023 Confirmed reviews ALL

Very good room and breakfast,

Dear Sofiane O., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Helfmann Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandra & Team

My laundry was not taken care

Anonymous Business - 5/11/2023 Confirmed reviews ALL

I've been to this hotel several times due to convenience to my work place. but this time is not good. I asked for laundry at front desk the first evening as I arrived which I expect to have returned the 2nd day. But at the 2nd day evening when I approached front desk, they found out the laundry was not done and my shirts are not cleaned. As I got to leave 3rd day morning, I have no choice but not to have the laundry

Disappointed

Ng Business - 5/7/2023 Confirmed reviews ALL

On my reservation receipt I was informed I was going to get a welcome drink and I did not. Then I requested my welcome drink and I was informed that I did not have one. That there were bottles of water in the room. I went to the room and there were not bottles of water. Therefore I had to drink or the tap.

Dear Nancy G., Thank you for taking the time to tell us about your experience at the Mercure Hotel Frankfurt Eschborn Helfmann Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sandra Schumacher-Bazzoli General Manager

Located in good Loaction

Lovely Business - 4/29/2023 Confirmed reviews ALL

Supportive staff and satisfied

Dear Amit M., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Helfmann Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandra & Team

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