Mercure Hotel Frankfurt Eschborn Ost 4 stars

Customer review rating (ALL Rating) 4.2/5 352 reviews

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Mercure Hotel Frankfurt Eschborn Ost - Image 1
Mercure Hotel Frankfurt Eschborn Ost - Image 2
Mercure Hotel Frankfurt Eschborn Ost - Image 3
Mercure Hotel Frankfurt Eschborn Ost - Image 4
Helfmann-Park 6, 65760 ESCHBORN, Germany

Description

Hotel extras

  • 224 modern rooms with free WIFI

  • Meeting area with 11 rooms featuring natural lighting and state-of-the-art technology

  • Great highway connections, nearest S-Bahn station 984 yds (900 m)

  • In the heart of the financial center of Eschborn and 5 miles (8 km) from the Frankfurt Messe

Our accommodation(s)

Hotel location

Mercure Hotel Frankfurt Eschborn Ost

Helfmann-Park 6
65760 ESCHBORN
Germany

GPS:50.138077, 8.582898

Telephone
Fax +49 6196 901900

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BIG EBBEL

Our spacious Big Ebbel restaurant specializes in regional dishes and international cuisine, which you are also welcome to enjoy on our terrace. We are open from 6.30am until 2.30pm and from 6pm until 11pm.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  352 reviews

TripAdvisor Rating  3.7/5  358 reviews

Excellent service

TripAdvisor rating 5.0/5

svenMarch74 TripAdvisor review

Check in / out always fast and friendly. The entire team is very professional and customer focused. Rooms in very good conditions... house keeping is doing a great job. WiFi fast and stable enough for HD streaming. Many thx to all... c u soon An accor diamond member ;-)

Dear Sven, Thank you for this positive review. We are delighted to hear your stay at Mercure Hotel Frankfurt Eschborn Ost met your expectations. Our team takes pride in providing efficient service during check-in and check-out, and we appreciate your recognition of their professionalism. It is wonderful to know you found your room well-maintained and enjoyed the reliable WiFi, which we ensure supports both business needs and leisure streaming. Your commendation of our housekeeping staff’s dedication truly motivates us to maintain these standards. We look forward to welcoming you for another pleasant stay. Best wishes, Sarah Herbst & Team

Customer review rating 4.0/5

Maureen O. Business - Confirmed reviews ALL

Clean, location next to business offices, friendly staff, they helped us book a taxi. The only thing I would like is more gluten-free and dairy-free options at breakfast.

Dear Ms. O., We appreciate that you took the time to share your experience with us. We appreciate you highlighting the cleanliness of our accommodations and the helpfulness of our team during your stay. Our staff takes pride in assisting with arrangements like taxi bookings to ensure smooth business trips. That said, we regret any limitations in breakfast options didn’t fully meet your dietary preferences. We continually review our offerings while balancing diverse guest needs. Finally, we’re pleased our central Eschborn location provided convenient access to local business centers. Being steps from the S-Bahn helps guests balance work commitments with Frankfurt explorations. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Sarah Herbst & Team

Customer review rating 5.0/5

Kevin J. Business - Confirmed reviews ALL

My stay was so calm and effortless. Hotel Staff were great in every department. Front Desk, Restaurant & Housekeeping

Dear Mr J., It’s a real reward to receive such a great review. We are delighted you found your stay at Mercure Hotel Frankfurt Eschborn Ost so enjoyable. Our team takes pride in maintaining a peaceful environment for business travelers and ensuring every interaction feels seamless. Your recognition of our colleagues across departments motivates us to keep delivering attentive service. We look forward to seeing you again on your next visit. Best wishes, Sarah Herbst & Team

Customer review rating 4.5/5

Russel H. Solo - Confirmed reviews ALL

Mara changed my booking at late notice and did not penalise me a nights stay. She just simply changed the date of arrival. Thank you! Great customer service.

Dear Mr H., We’d like to thank you for this positive feedback about your stay in our hotel. We are delighted you chose Mercure Hotel Frankfurt Eschborn Ost for your stay. Our team takes pride in providing flexible solutions for our guests, and we are pleased Mara could assist with adjusting your reservation dates smoothly. Such attentive service reflects our commitment to making every stay stress-free. We look forward to having the opportunity to welcome you back in the future. Best wishes, Sarah Herbst & Team

Customer review rating 5.0/5

Andreas L. Business - Confirmed reviews ALL

Nice staff at the reception and the room with a view to Manhattan was great

Dear Mr L., Thank you for such a positive review of your stay. We are delighted to hear you enjoyed your stay at Mercure Hotel Frankfurt Eschborn Ost. Our team takes pride in providing warm hospitality and we are glad this contributed to your positive impressions. The Manhattan-view rooms offer a unique perspective of our urban surroundings and we are pleased you appreciated this special feature. We look forward to welcoming you back for another memorable experience. Best wishes, Sarah Herbst & Team

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Other web-users rate our hotel

  • 271 reviews 7.8/10 Location
  • 443 reviews 5.3/10 Room
  • 553 reviews 9.1/10 Service
  • 7 reviews 6.5/10 WiFi
  • 234 reviews 5.9/10 Cleanliness
  • 227 reviews 8.6/10 Breakfast
  • 180 reviews 4.7/10 Comfort
  • 139 reviews 4.9/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.