Mercure Hotel Frankfurt Eschborn Ost 4 stars

Customer review rating (ALL Rating) 4.2/5 348 reviews

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Mercure Hotel Frankfurt Eschborn Ost - Image 1
Mercure Hotel Frankfurt Eschborn Ost - Image 2
Mercure Hotel Frankfurt Eschborn Ost - Image 3
Mercure Hotel Frankfurt Eschborn Ost - Image 4
Helfmann-Park 6, 65760 ESCHBORN, Germany

Description

Hotel extras

  • 224 modern rooms with free WIFI

  • Meeting area with 11 rooms featuring natural lighting and state-of-the-art technology

  • Great highway connections, nearest S-Bahn station 984 yds (900 m)

  • In the heart of the financial center of Eschborn and 5 miles (8 km) from the Frankfurt Messe

Our accommodation(s)

Hotel location

Mercure Hotel Frankfurt Eschborn Ost

Helfmann-Park 6
65760 ESCHBORN
Germany

GPS:50.138077, 8.582898

Telephone
Fax +49 6196 901900

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BIG EBBEL

Our spacious Big Ebbel restaurant specializes in regional dishes and international cuisine, which you are also welcome to enjoy on our terrace. We are open from 6.30am until 2.30pm and from 6pm until 11pm.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  348 reviews

TripAdvisor Rating  3.7/5  357 reviews

Customer review rating 5.0/5

Kevin J. Business - Confirmed reviews ALL

My stay was so calm and effortless. Hotel Staff were great in every department. Front Desk, Restaurant & Housekeeping

Dear Mr J., It’s a real reward to receive such a great review. We are delighted you found your stay at Mercure Hotel Frankfurt Eschborn Ost so enjoyable. Our team takes pride in maintaining a peaceful environment for business travelers and ensuring every interaction feels seamless. Your recognition of our colleagues across departments motivates us to keep delivering attentive service. We look forward to seeing you again on your next visit. Best wishes, Sarah Herbst & Team

Customer review rating 4.5/5

Russel H. Solo - Confirmed reviews ALL

Mara changed my booking at late notice and did not penalise me a nights stay. She just simply changed the date of arrival. Thank you! Great customer service.

Dear Mr H., We’d like to thank you for this positive feedback about your stay in our hotel. We are delighted you chose Mercure Hotel Frankfurt Eschborn Ost for your stay. Our team takes pride in providing flexible solutions for our guests, and we are pleased Mara could assist with adjusting your reservation dates smoothly. Such attentive service reflects our commitment to making every stay stress-free. We look forward to having the opportunity to welcome you back in the future. Best wishes, Sarah Herbst & Team

Customer review rating 5.0/5

Andreas L. Business - Confirmed reviews ALL

Nice staff at the reception and the room with a view to Manhattan was great

Dear Mr L., Thank you for such a positive review of your stay. We are delighted to hear you enjoyed your stay at Mercure Hotel Frankfurt Eschborn Ost. Our team takes pride in providing warm hospitality and we are glad this contributed to your positive impressions. The Manhattan-view rooms offer a unique perspective of our urban surroundings and we are pleased you appreciated this special feature. We look forward to welcoming you back for another memorable experience. Best wishes, Sarah Herbst & Team

Customer review rating 3.5/5

Jesper M. Business - Confirmed reviews ALL

I have stayed at your hotel several times and it has been a pleasure evertime. One thing I would hope you improve is the restaurant. The menu is quite small and the quality is not up to par with other similar hotels in the same price range. We had the schnitzel this time. It was a disappointment- sorry to say. Also the assortment of beers is not what I usually see in a German hotel.

Dear Mr M., Thank you for taking the time to leave a review of your recent stay. We appreciate your continued trust in choosing our hotel for your business stays and are delighted you consistently find our accommodations welcoming. We regret any shortcomings in our dining offerings during your recent visit and will review your feedback regarding meal variety with our culinary team. Our central Eschborn location remains ideal for business travelers seeking efficient access to Frankfurt’s commercial hubs, and we hope this convenience enhanced your trip. We hope to welcome you back in the future for an improved stay. Kind regards, Sarah Herbst & Team

Customer review rating 4.5/5

Ronelle A. Business - Confirmed reviews ALL

Satisfying stay: clean room and good sleep because its not noisy. Same good experience like my previous stays in the same hotel.

Dear Mr A., Thank you for taking the time to leave a review of your recent stay. It is wonderful that you had such a satisfying stay at Mercure Hotel Frankfurt Eschborn Ost. We are pleased that you found your room clean and enjoyed good sleep quality during your business trip. Our team takes great care to maintain high standards of cleanliness and provide comfortable accommodations for our guests. That said, we regret the inconvenience you experienced with our online booking system. We understand the importance of accurate invoicing details for business travelers and will take your feedback into consideration. Finally, we are glad our location served you well for your business needs. Being centrally positioned in Eschborn with excellent public transport connections makes us a convenient choice for travelers visiting the Frankfurt area. We look forward to welcoming you back again for an improved experience. With kindest regards, Sarah Herbst & Team

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Other web-users rate our hotel

  • 271 reviews 7.8/10 Location
  • 434 reviews 5.5/10 Room
  • 528 reviews 8.9/10 Service
  • 6 reviews 5.6/10 WiFi
  • 225 reviews 6.1/10 Cleanliness
  • 223 reviews 8.6/10 Breakfast
  • 181 reviews 4.7/10 Comfort
  • 169 reviews 6/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.