Mercure Hotel Frankfurt Eschborn Ost 4 stars

Customer review rating (ALL Rating) 4.2/5 380 reviews

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Mercure Hotel Frankfurt Eschborn Ost - Image 1
Mercure Hotel Frankfurt Eschborn Ost - Image 2
Mercure Hotel Frankfurt Eschborn Ost - Image 3
Mercure Hotel Frankfurt Eschborn Ost - Image 4
Helfmann-Park 6, 65760 ESCHBORN, Germany

Description

Hotel extras

  • 224 modern rooms with free WIFI

  • Meeting area with 11 rooms featuring natural lighting and state-of-the-art technology

  • Great highway connections, nearest S-Bahn station 984 yds (900 m)

  • In the heart of the financial center of Eschborn and 5 miles (8 km) from the Frankfurt Messe

Our accommodation(s)

Hotel location

Mercure Hotel Frankfurt Eschborn Ost

Helfmann-Park 6
65760 ESCHBORN
Germany

GPS:50.138077, 8.582898

Telephone
Fax +49 6196 901900

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BIG EBBEL

Our spacious Big Ebbel restaurant specializes in regional dishes and international cuisine, which you are also welcome to enjoy on our terrace. We are open from 6.30am until 2.30pm and from 6pm until 11pm.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  380 reviews

TripAdvisor Rating  3.7/5  359 reviews

Customer review rating 4.5/5

Alexandra M. Business - Confirmed reviews ALL

Clean and nice hotel for conferences

Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Sarah Herbst & Team

Customer review rating 3.0/5

Anas H. Business - Confirmed reviews ALL

The Hotel was nice and all but It was a bit loud arround 10Pm (some party) and I had some trouble sleeping. Otherwise all was fine.

Dear Guest, Thank you for taking the time to share your feedback. As we understand how important a quiet surrounding for a refreshing sleep is, we truly regret, that this was interrupted during your stay. Please always feel free to contact our reception team 24/7 to help in such situations. We hope to welcome you back to our hotel very soon! Sincerely, Sarah Herbst & Team

Excellent service

TripAdvisor rating 5.0/5

svenMarch74 TripAdvisor review

Check in / out always fast and friendly. The entire team is very professional and customer focused. Rooms in very good conditions... house keeping is doing a great job. WiFi fast and stable enough for HD streaming. Many thx to all... c u soon An accor diamond member ;-)

Dear Sven, Thank you for this positive review. We are delighted to hear your stay at Mercure Hotel Frankfurt Eschborn Ost met your expectations. Our team takes pride in providing efficient service during check-in and check-out, and we appreciate your recognition of their professionalism. It is wonderful to know you found your room well-maintained and enjoyed the reliable WiFi, which we ensure supports both business needs and leisure streaming. Your commendation of our housekeeping staff’s dedication truly motivates us to maintain these standards. We look forward to welcoming you for another pleasant stay. Best wishes, Sarah Herbst & Team

Customer review rating 4.0/5

Maureen O. Business - Confirmed reviews ALL

Clean, location next to business offices, friendly staff, they helped us book a taxi. The only thing I would like is more gluten-free and dairy-free options at breakfast.

Dear Ms. O., We appreciate that you took the time to share your experience with us. We appreciate you highlighting the cleanliness of our accommodations and the helpfulness of our team during your stay. Our staff takes pride in assisting with arrangements like taxi bookings to ensure smooth business trips. That said, we regret any limitations in breakfast options didn’t fully meet your dietary preferences. We continually review our offerings while balancing diverse guest needs. Finally, we’re pleased our central Eschborn location provided convenient access to local business centers. Being steps from the S-Bahn helps guests balance work commitments with Frankfurt explorations. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Sarah Herbst & Team

Customer review rating 5.0/5

Kevin J. Business - Confirmed reviews ALL

My stay was so calm and effortless. Hotel Staff were great in every department. Front Desk, Restaurant & Housekeeping

Dear Mr J., It’s a real reward to receive such a great review. We are delighted you found your stay at Mercure Hotel Frankfurt Eschborn Ost so enjoyable. Our team takes pride in maintaining a peaceful environment for business travelers and ensuring every interaction feels seamless. Your recognition of our colleagues across departments motivates us to keep delivering attentive service. We look forward to seeing you again on your next visit. Best wishes, Sarah Herbst & Team

In partnership with TripAdvisor

Other web-users rate our hotel

  • 281 reviews 7.9/10 Location
  • 448 reviews 5.5/10 Room
  • 571 reviews 9.1/10 Service
  • 9 reviews 8.6/10 WiFi
  • 237 reviews 5.9/10 Cleanliness
  • 233 reviews 8.4/10 Breakfast
  • 184 reviews 5.2/10 Comfort
  • 181 reviews 6.2/10 Food

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