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Mercure Hotel Frankfurt Eschborn Ost 4 stars

Customer review rating 4.3/5 1,004 reviews

Mercure Hotel Frankfurt Eschborn Ost
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Hotel extras

  • 224 modern rooms with free WIFI

  • Meeting area with 11 rooms featuring natural lighting and state-of-the-art technology

  • Terrace with an outdoor swimming pool and beach club

  • Great highway connections, nearest S-Bahn station 984 yds (900 m)

  • In the heart of the financial center of Eschborn and 5 miles (8 km) from the Frankfurt Messe

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
Leisure and activities
  • Outdoor unheated pool
  • Well-being
  • Clay tennis court (Nearby)
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 13 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Hotel Frankfurt Eschborn Ost

Helfmann-Park 6
65760
eschborn
germany

Tel: +4961969010

Fax: (+49)6196/901900

Contact email

Check-in from 15h00

Check out up to 12h00

  • Ginnheimerstr 90 m :  916 Ginnheimerstr

  • Eschborn Sud 900 m :  S3 S4 ESCHBORN SUD 1km

  • By plane

    FRANKFURT RHEIN MAIN At 13km / 8.08 miles

  • By helicopter

    FRANKFURT At 13km / 8.08 miles

  • By car

    ESCHBORN NORTH At 0.5km / 0.31 miles

  • By car

    ESCHBORN WEST At 0.5km / 0.31 miles

  • By train

    ESCHBORN At 0.9km / 0.56 miles

  • By train

    FRANKFURT MAIN HBF At 8km / 4.97 miles

GPS :50.138077, 8.582898

Our accommodations

Our rooms are all equipped with a work space for notebooks and documents. Two children up to the age of 16 stay in their room for free. For your family stay, we recommend our family rooms for 4. our pet is welcome to stay with us (charge of EUR 10/night).

Standard Room with double bed

  • Max. number of persons: 2
  • Area: From 24 m² / 258 sq ft
  • Views: City side, Garden side, Pool side, Patio *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior room with double bed

  • Max. number of persons: 2
  • Area: From 24 m² / 258 sq ft
  • Views: City side, Pool side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with two single beds

  • Max. number of persons: 2
  • Area: From 20 m² / 215 sq ft
  • Views: City side, Garden side, Pool side, Patio *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Deluxe rooms with double bed

  • Max. number of persons: 2
  • Area: From 24 m² / 258 sq ft
  • Views: Pool side, Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Mini bar with free soft drinks(...)

Family room with double bed and sofa

  • Max. number of persons: 4
  • Area: From 24 m² / 258 sq ft
  • Views: Pool side, Garden side, City side *

* Subject to availability

Rooms

Our restaurants and bars

BIG EBBEL

Type of cuisine: International

Our spacious "Big Ebbel" restaurant specializes in regional dishes and international cuisine, which you are also welcome to enjoy on our terrace. We're open from 6.30am until 2.30pm and from 6pm until 11pm.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR SKYLINE

Non contractual photo

The Skyline bar at the Mercure Frankfurt Eschborn Ost hotel is known for its sophisticated cocktails in cozy surroundings - the perfect place to enjoy the evening after a successful day. We are open all day from 6:30AM to 1AM.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BEACH BAR

Non contractual photo

Our "Beach Bar" is a popular meeting place on fine summer days when we hold open-air barbecues starting at 5pm. This is an unmissable event if you are staying with us.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 330 m²

  • Maximum capacity: 294 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Mercure Hotel Frankfurt Eschborn Ost

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,004 reviews

tripadvisor

TripAdvisor Rating 3.5/5

343 reviews

close to office

Customer review rating 4.3/5

Anonymous Business - 28/02/2020 Confirmed reviews ALL

I do not understand, why after online checkin/checkout it takes so long for the receptionist to register me. Checkin checkout should be a quick process.

Dear Julien B., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Ost. It is always a pleasure to receive positive feedback. I will share your comments regarding the check in and out with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, your Mercure Hotel Frankfurt Eschborn Ost

Everything was ok

Customer review rating 4.3/5

Martin K. Business - 25/02/2020 Confirmed reviews ALL

Ok, fast check in, fast check out, great.

Dear Martin K., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are happy to pass on your comments to the relevant departments. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, your Mercure Hotel Frankfurt Eschborn Ost

Great value for both business and personal travel

Customer review rating 4.3/5

Ben Business - 20/02/2020 Confirmed reviews ALL

The hotel has a pleasant overall service. It was notable that there are currently not many travel groups - nice experience during breakfast. The food is good, available in sufficient choices and service is from 06:30 (breakfast) throughout the day available. The check in / checkout is efficient, the staff friendly and overall the experience that of professionalism. Of course there are a few things that might be / were done differently in the past: I kinda missed in the bathroom some body lotion that was there in earlier stays, and I would like to have breakfast earlier than 06:30 sharp, as often meetings are early and one needs some time for preparation etc. Anyways - I can definitely suggest the hotel for a stay - the beds are cozy, the rooms are clear and spacious and you can enjoy a relaxed athmosphere.

Dear Guido H., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, your Mercure Hotel Frankfurt Eschborn Ost

Medium

Customer review rating 4.3/5

Rigobert K. Business - 12/12/2019 Confirmed reviews ALL

Compare to my other stays, this was not well organised

Dear Mr. K., Thank you for taking the time to tell us about your experience at the Mercure Hotel Frankfurt Eschborn Ost. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Your Mercure Hotel Frankfurt Eschborn Ost

MErcure helfmann park 6

Customer review rating 4.3/5

Didier D. Business - 03/12/2019 Confirmed reviews ALL

Going there for 15 years, about 30 days a year

Dear Mr. D., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Mercure Hotel Frankfurt Eschborn Ost

Great

Customer review rating 4.3/5

P G. Business - 01/12/2019 Confirmed reviews ALL

Staff were excellent as always, slept really well and great breakfast

Dear Mr. G., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Mercure Hotel Frankfurt Eschborn Ost

Great value esp. for business travel

Customer review rating 4.3/5

Ben Business - 14/11/2019 Confirmed reviews ALL

Easy to navigate to hotel (used car), sufficient parking place. Check-in is smooth, rooms are efficient, breakfast has a broad range of things to choose from. What could be better? The toilets would benefit from a more thorough cleaning "under the hood" once in a week. The elevators are quite busy in the morning - there it's good that the stairs are available.

Dear Mr. H., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your comment regarding the cleanliness of the toilets. We will improve our service and apologize for the inconvenience you had to suffer. Thank you again for sharing your experience. We will be very glad to welcome you again in our Mercure Hotel. Sincerely, Your Mercure Hoel Frankfurt Eschborn Ost

Mr Neil H.

Customer review rating 4.3/5

Neil H. Business - 31/10/2019 Confirmed reviews ALL

The service at check in and Check out was very good. The waiter service and bar staff were very attentive. A young bar man Boris was very professional and his social skills with the clients was excellent. The rooms were clean and tidy.

Dear Mr. H., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Mercure Hotel Frankfurt Eschborn Ost

Enjoyed my stay.

Customer review rating 4.3/5

Anonymous Business - 21/10/2019 Confirmed reviews ALL

I spent 2 nights on a business trip. I really like the fact that they have bicycles that they lend to their guests. This way can enjoy the fresh air and investigate the surroundings without expensive Taxis.

Dear Mrs. W., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Mercure Hotel Frankfurt Eschborn Ost
Customer review rating 4.3/5

Gligor S. Business - 18/10/2019 Confirmed reviews ALL

Very satisfied with the seamless check-in and check-out. The staff is excellent, the room on the third floor on the contrary. It would need serious refurbishing. The shuttle to S-bahn station is a plus. For a someone having only fruits in the morning, the breakfast could be little monotonous; there is only the same offer on fruit salad each morning.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will share your comment ragrding the breakfast with our kitchen team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Mercure Hotel Frankfurt Eschborn Ost

Excellent except for pillows and restaurant

TripAdvisor rating 3.5/5

hakanhallen Couples - 29/09/2019 TripAdvisor review

On balance a very god hotel and excellent location close to the motorway. The pillows were really bad - very thin and uneven, all four the same. This is surprising with the quality of the room in general. The food we ordered in the evening, Schnitzel was really bad.

Dear hakanhallen, thank you very much for your review regarding your stay in our Mercure Hotel. Your opinion ist very important and will help us to continue our service range and make your stay even more pleasant and comfortable in the future. We apologize for the inconvenience you had to suffer regarding the pillows and the dinner. We will share your comments with the responsible team. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again and we will be very glad to welcome you again in our Mercure Hotel. Kind regards Your Mercure Hotel Frankfurt Eschborn Ost

bla bla

Customer review rating 4.3/5

Anonymous Business - 26/09/2019 Confirmed reviews ALL

normal

Sehr geehrter Herr T., vielen Dank für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Frankfurt Eschborn Ost und wir freuen uns, dass Sie sich bei uns wohlgefühlt haben. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Ihr Mercure Hotel Frankfurt Eschborn Ost

Business hotel with smaller disadvantages

Customer review rating 4.3/5

Tm Business - 20/09/2019 Confirmed reviews ALL

Usual checkin / checkout experience Usual room quality and all flawless Lifts get too old and are too slow, especially when the hotel is full During the IAA the hotel was fully booked, insufficient staff, especially at breakfast the demand could not be fulfilled Free bike sharing was very useful

Dear Mr. M., Thank you for taking the time to tell us about your experience at the Mercure Hotel Frankfurt Eschborn Ost. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Your Mercure Hotel Frankfurt Eschborn Ost

Mr.

Customer review rating 4.3/5

Victor D. Families - 01/09/2019 Confirmed reviews ALL

It was nice staying in the hotel. very clean and tidy Hotel. The staffs were very friendly and very helpful.

Dear Mr. D., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Mercure Hotel Frankfurt Eschborn Ost

Gut

Customer review rating 4.3/5

Anonymous Business - 19/08/2019 Confirmed reviews ALL

war gut

Sehr geehrter Herr S., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Frankfurt Eschborn Ost. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Ihr Mercure Hotel Frankfurt Eschborn Ost

Comfortable weekend

TripAdvisor rating 3.5/5

Mervyn H Solo travel - 02/08/2019 TripAdvisor review

I enjoyed my stay at Mercure Eschborn Ost...friendly and helpful staff and the quality of service was good. Good restaurant and it helped that they served dinner too! The train station is only a 13 minute walk which is convenient. Will recommend for anyone who is looking for a hassle free stay in Frankfurt.

Dear Mervyn H, thank you so much for your great review. It is always a pleasure to receive positive feedback. Your opinion will help us to continue improving our service range and make your stay even more pleasant and comfortable in the future. Thank you again for sharing your experience with us. Please visit us again. Kind regards Your Mercure Hotel Frankfurt Eschborn Ost

Nice but... details make the difference

Customer review rating 4.3/5

Alfredo Business - 01/08/2019 Confirmed reviews ALL

This is a nice and overall comfortable hotel in Eschborn, not far from Frankfurt Messe (a few minutes by train). It was very good for me because I had business in that area. It was recommended by a colleague and I can say it is actually a good option. Nevertheless, two main bad point I can report are: 1. Restaurant Menu too boring. 2. The room was clean but I found repeatedly hairs (not mine of course) on the bed and on the towels in the bath.

Dear Mr. I., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Ost. It is always a pleasure to receive positive feedback. We apologize for the inconvenience you had to suffer regarding the cleanliness in the room. We will share your comment with the housekeeping team and will improve our service. Thank you again for sharing your experience, and we hope to welcome you again in our Hotel. Sincerely, Your Mercure Hotel Frankfurt Eschborn Ost

Good location, nice pool, good food

Customer review rating 4.3/5

Anonymous Families - 29/07/2019 Confirmed reviews ALL

Convenient location from the motorway Nice pool and seating for relaxing in the evening and morning Good food and warm service

Dear Mrs. D., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Mercure Hotel Frankfurt Eschborn Ost

Hottest room on earth

Customer review rating 4.3/5

Hot Business - 27/07/2019 Confirmed reviews ALL

Hottest day in history and air con does not work Unable to change room So pretty awful nights sleep

Dear Mrs. G., Thank you for taking the time to tell us about your experience at the Mercure Hotel Frankfurt Eschborn Ost. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Your Mercure Hotel Frankfurt Eschborn Ost

Always a pleasure to stay at the hotel

Customer review rating 4.3/5

Tony R. Business - 12/07/2019 Confirmed reviews ALL

Always as pleasure and I’m always made welcome by reception and in the bar/restaurant. Thanks for making my stay so easy

Dear Mr. R., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Mercure Hotel Frankfurt Eschborn Ost
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