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Mercure Hotel Frankfurt Eschborn Ost 4 stars

Customer review rating 4.3/5 1,004 reviews

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Mercure Hotel Frankfurt Eschborn Ost
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+ 10 Services

Hotel extras

  • 224 modern rooms with free WIFI

  • Meeting area with 11 rooms featuring natural lighting and state-of-the-art technology

  • Great highway connections, nearest S-Bahn station 984 yds (900 m)

  • In the heart of the financial center of Eschborn and 5 miles (8 km) from the Frankfurt Messe

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Boutiques/shopping
Leisure and activities
  • Outdoor unheated pool
  • Well-being Paying
  • Clay tennis court (nearby)
  • Other sports activities
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • 13 Meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Hotel Frankfurt Eschborn Ost

Helfmann-Park 6
65760 eschborn
germany

Tel: +4961969010

Fax: (+49)6196/901900

Check-in from 15h00

Check out up to 12h00

  • Ginnheimerstr 90 m :  916 Ginnheimerstr

  • Eschborn Sud 900 m :  S3 S4 ESCHBORN SUD 1km

  • By plane

    FRANKFURT RHEIN MAIN At 13km / 8.08 miles

  • By helicopter

    FRANKFURT At 13km / 8.08 miles

  • By car

    ESCHBORN NORTH At 0.5km / 0.31 miles

  • By car

    ESCHBORN WEST At 0.5km / 0.31 miles

  • By train

    ESCHBORN At 0.9km / 0.56 miles

  • By train

    FRANKFURT MAIN HBF At 8km / 4.97 miles

GPS :50.138077, 8.582898

Our accommodation(s)

Our rooms are all equipped with a work space for notebooks and documents. Two children up to the age of 16 stay in their room for free. For your family stay, we recommend our family rooms for 4. our pet is welcome to stay with us (charge of EUR 10/night).

Standard Room with double bed

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Views: City View, Garden View, Pool side, Patio *

Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior room with double bed

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Views: City View, Pool side, Garden View *

Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with two single beds

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Views: City View, Garden View, Pool side, Patio *

Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Deluxe rooms with double bed

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Views: Pool side, Garden View, City View *

Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Mini bar with free soft drinks(...)

Family room with double bed and sofa

  • Max. number of persons: 4
  • Area: From 24 / 258 sq ft
  • Views: Pool side, Garden View, City View *

Subject to availability

Our restaurants and bars

BIG EBBEL

Type of cuisine: International

Our spacious "Big Ebbel" restaurant specializes in regional dishes and international cuisine, which you are also welcome to enjoy on our terrace. We're open from 6.30am until 2.30pm and from 6pm until 11pm.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

BAR SKYLINE

The Skyline bar at the Mercure Frankfurt Eschborn Ost hotel is known for its sophisticated cocktails in cozy surroundings - the perfect place to enjoy the evening after a successful day. We are open all day from 6:30AM to 1AM.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

BEACH BAR

Our "Beach Bar" is a popular meeting place on fine summer days when we hold open-air barbecues starting at 5pm. This is an unmissable event if you are staying with us.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 330

  • Maximum capacity: 294 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Mercure Hotel Frankfurt Eschborn Ost

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,004 reviews

tripadvisor

TripAdvisor Rating 3.5/5

341 reviews

close to office

Customer review rating 4.5/5

Anonymous Business - 28/02/2020 Confirmed reviews ALL

I do not understand, why after online checkin/checkout it takes so long for the receptionist to register me. Checkin checkout should be a quick process.

Dear Julien B., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Ost. It is always a pleasure to receive positive feedback. I will share your comments regarding the check in and out with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, your Mercure Hotel Frankfurt Eschborn Ost

Everything was ok

Customer review rating 4.5/5

Martin K. Business - 25/02/2020 Confirmed reviews ALL

Ok, fast check in, fast check out, great.

Dear Martin K., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are happy to pass on your comments to the relevant departments. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, your Mercure Hotel Frankfurt Eschborn Ost

Great value for both business and personal travel

Customer review rating 4.0/5

Ben Business - 20/02/2020 Confirmed reviews ALL

The hotel has a pleasant overall service. It was notable that there are currently not many travel groups - nice experience during breakfast. The food is good, available in sufficient choices and service is from 06:30 (breakfast) throughout the day available. The check in / checkout is efficient, the staff friendly and overall the experience that of professionalism. Of course there are a few things that might be / were done differently in the past: I kinda missed in the bathroom some body lotion that was there in earlier stays, and I would like to have breakfast earlier than 06:30 sharp, as often meetings are early and one needs some time for preparation etc. Anyways - I can definitely suggest the hotel for a stay - the beds are cozy, the rooms are clear and spacious and you can enjoy a relaxed athmosphere.

Dear Guido H., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, your Mercure Hotel Frankfurt Eschborn Ost

Medium

Customer review rating 2.5/5

Rigobert K. Business - 12/12/2019 Confirmed reviews ALL

Compare to my other stays, this was not well organised

Dear Mr. K., Thank you for taking the time to tell us about your experience at the Mercure Hotel Frankfurt Eschborn Ost. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Your Mercure Hotel Frankfurt Eschborn Ost

MErcure helfmann park 6

Customer review rating 4.5/5

Didier D. Business - 03/12/2019 Confirmed reviews ALL

Going there for 15 years, about 30 days a year

Dear Mr. D., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Mercure Hotel Frankfurt Eschborn Ost

Great

Customer review rating 5.0/5

P G. Business - 01/12/2019 Confirmed reviews ALL

Staff were excellent as always, slept really well and great breakfast

Dear Mr. G., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Mercure Hotel Frankfurt Eschborn Ost

Great value esp. for business travel

Customer review rating 4.5/5

Ben Business - 14/11/2019 Confirmed reviews ALL

Easy to navigate to hotel (used car), sufficient parking place. Check-in is smooth, rooms are efficient, breakfast has a broad range of things to choose from. What could be better? The toilets would benefit from a more thorough cleaning "under the hood" once in a week. The elevators are quite busy in the morning - there it's good that the stairs are available.

Dear Mr. H., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your comment regarding the cleanliness of the toilets. We will improve our service and apologize for the inconvenience you had to suffer. Thank you again for sharing your experience. We will be very glad to welcome you again in our Mercure Hotel. Sincerely, Your Mercure Hoel Frankfurt Eschborn Ost

Mr Neil H.

Customer review rating 4.5/5

Neil H. Business - 31/10/2019 Confirmed reviews ALL

The service at check in and Check out was very good. The waiter service and bar staff were very attentive. A young bar man Boris was very professional and his social skills with the clients was excellent. The rooms were clean and tidy.

Dear Mr. H., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Mercure Hotel Frankfurt Eschborn Ost

Enjoyed my stay.

Customer review rating 4.5/5

Anonymous Business - 21/10/2019 Confirmed reviews ALL

I spent 2 nights on a business trip. I really like the fact that they have bicycles that they lend to their guests. This way can enjoy the fresh air and investigate the surroundings without expensive Taxis.

Dear Mrs. W., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Mercure Hotel Frankfurt Eschborn Ost
Customer review rating 4.0/5

Gligor S. Business - 18/10/2019 Confirmed reviews ALL

Very satisfied with the seamless check-in and check-out. The staff is excellent, the room on the third floor on the contrary. It would need serious refurbishing. The shuttle to S-bahn station is a plus. For a someone having only fruits in the morning, the breakfast could be little monotonous; there is only the same offer on fruit salad each morning.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will share your comment ragrding the breakfast with our kitchen team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Mercure Hotel Frankfurt Eschborn Ost

Excellent except for pillows and restaurant

TripAdvisor rating 4.0/5

hakanhallen Couples - 29/09/2019 TripAdvisor review

On balance a very god hotel and excellent location close to the motorway. The pillows were really bad - very thin and uneven, all four the same. This is surprising with the quality of the room in general. The food we ordered in the evening, Schnitzel was really bad.

Dear hakanhallen, thank you very much for your review regarding your stay in our Mercure Hotel. Your opinion ist very important and will help us to continue our service range and make your stay even more pleasant and comfortable in the future. We apologize for the inconvenience you had to suffer regarding the pillows and the dinner. We will share your comments with the responsible team. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again and we will be very glad to welcome you again in our Mercure Hotel. Kind regards Your Mercure Hotel Frankfurt Eschborn Ost

bla bla

Customer review rating 3.5/5

Anonymous Business - 26/09/2019 Confirmed reviews ALL

normal

Sehr geehrter Herr T., vielen Dank für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Frankfurt Eschborn Ost und wir freuen uns, dass Sie sich bei uns wohlgefühlt haben. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Ihr Mercure Hotel Frankfurt Eschborn Ost

Business hotel with smaller disadvantages

Customer review rating 3.5/5

Tm Business - 20/09/2019 Confirmed reviews ALL

Usual checkin / checkout experience Usual room quality and all flawless Lifts get too old and are too slow, especially when the hotel is full During the IAA the hotel was fully booked, insufficient staff, especially at breakfast the demand could not be fulfilled Free bike sharing was very useful

Dear Mr. M., Thank you for taking the time to tell us about your experience at the Mercure Hotel Frankfurt Eschborn Ost. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Your Mercure Hotel Frankfurt Eschborn Ost

Mr.

Customer review rating 4.0/5

Victor D. Families - 01/09/2019 Confirmed reviews ALL

It was nice staying in the hotel. very clean and tidy Hotel. The staffs were very friendly and very helpful.

Dear Mr. D., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Mercure Hotel Frankfurt Eschborn Ost

Gut

Customer review rating 4.0/5

Anonymous Business - 19/08/2019 Confirmed reviews ALL

war gut

Sehr geehrter Herr S., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Frankfurt Eschborn Ost. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Ihr Mercure Hotel Frankfurt Eschborn Ost

Comfortable weekend

TripAdvisor rating 4.0/5

Mervyn H Solo travel - 02/08/2019 TripAdvisor review

I enjoyed my stay at Mercure Eschborn Ost...friendly and helpful staff and the quality of service was good. Good restaurant and it helped that they served dinner too! The train station is only a 13 minute walk which is convenient. Will recommend for anyone who is looking for a hassle free stay in Frankfurt.

Dear Mervyn H, thank you so much for your great review. It is always a pleasure to receive positive feedback. Your opinion will help us to continue improving our service range and make your stay even more pleasant and comfortable in the future. Thank you again for sharing your experience with us. Please visit us again. Kind regards Your Mercure Hotel Frankfurt Eschborn Ost

Always stay there!

TripAdvisor rating 5.0/5

tonyr536 Business - 22/06/2019 TripAdvisor review

Always a pleasure to stay at the hotel. Great service and the team are always pleased to help. The team helped when I became ill, so I have no complaints whatsoever. Bar is good and the food too. I always stay there when on business in Frankfurt.

Dear Tony, Thank you very much for your nice review. It is always a pleasure to receive positive feedback. We look forward to another visit from you. Kind regards Your Mercure Hotel Frankfurt Eschborn Ost

Good location, nice place to stay

TripAdvisor rating 5.0/5

32filippo Business - 20/05/2019 TripAdvisor review

good selection of restaurants 15 minutes walking in the small center of Eschborn. Convenient for the Messe, well connected by walking or with a shuttle to go at the train station. Breakfast should be improved but acceptable. Excellent confort of the rooms. Cleaned. I had been back after some years and I will return, positive overall evaluation.

Dear 32filippo, thank you so much for your great review regarding your stay in our Mercure Hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team and will be very glad to welcome you again. Kind regards Your Mercure Hotel Frankfurt Eschborn Ost (Hotel Management)

Nice hotel with nice personnel

TripAdvisor rating 5.0/5

rosifernan Business - 28/11/2018 TripAdvisor review

The location is ideal if you need to visit that Industrial State, otherwise it is better to stay in the city. The best is their personnel, always very helpful and friendly.....and the breakfast, great selection! ;-)

Dear rosifernan, thank you so much for your great review regarding your stay in our Mercure Hotel. It is always a pleasure to receive positive feedback. We will share your comments with the team. Thank you again. We will be very glad to welcome you again in our Mercure Hotel Frankfurt Eschborn Ost. Kind regards Your Mercure Hotel Frankfurt Eschborn Ost

Very nice , clean hotel , free parking outside .

TripAdvisor rating 4.0/5

Zoe L Family - 29/08/2018 TripAdvisor review

Reception staff were so friendly and helpful. The rooms are good size for a family , clean and modern. The only thing we found a little annoying and unnecessary was that when we went to the restaurant at 9pm to eat we were made to eat in the bar which wasn't very nice as we had 6 children with us. we asked to eat in the restaurant as it was open until 11 but were told No by the man in charge at the bar as they had made it up for breakfast. it didn't make sense has the entire restaurant was empty and we were cramped in the bar area eating .

Dear Zoel L, thank you so much for your great review regarding your stay in our Mercure Hotel. It is always a pleasure to receive positive feedback. Thank you also for your comments regarding the dinner. We will share this with the responsible team. The restaurant is open until 11 p.m. and we cannot accept the statement of the staff. We apologize for the inconvenience you had to suffer. Thank you again for sharing your experience with us. We will be very glad to welcome you again in our Mercure Hotel Frankfurt Eschborn Ost. Kind regards Your Mercure Hotel Frankfurt Eschborn Ost

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