Mercure Hotel Frankfurt Eschborn Ost

Regular client in Eschborn, check in and check out are desperately long and disorganized . Personal is always different and in training. The other Mercure nearby is slightly better but faster. With the increased offer nearby Mercure Ost should improve to keep its clients.

My sincere gratitude for the attention my group (26 people) and I have received from your team at Mercure Eschborn Ost. It was very special, the hotel whole team demonstrated total dedication to ours. It includes the guys at the reception and the assistants at the restaurant at all times. In the name of Fras-le Company and the team that were organizing our participation at Autom. Frankfurt, I sincerely thank you. It is also very important to highlight the amazing job Ms. Zelima has done to guarantee a pleasant stay to all of us. Your team has made us feel like home and for that we are really grateful. P.s. the food was always delicious, please congratulate the chef for us.

Air condition not working properly - same to coffee machine Small room

Our flight was canceled but Lufthansa put us here overnight. Nearby and easy to get to. Staff was friendly, room quite comfortable. My only complaint is supper: Lufthansa gave vouchers good for 18€ each, but the hotel had a special arrangement for airport guests- no choice of food or drink, and if that plate of pasta cost 18€ I’d be shocked. Why not let guests choose something? Otherwise great!

very good conference offer we were very satisfied with our event at the mercure in the Heilmannpark, especially because it had to be held under corona conditions. The rooms are spacious, modern, well ventilated and air-conditioned. The break rooms also offer space for distance, just as everyone needs it. The culinary offerings, whether snacks during breaks, drinks or a lunch buffet, are of very satisfactory quality. The lunch buffet even exceeded my expectations of a conference hotel, which is rarely found at such a level.