ibis Frankfurt Messe West 3 stars

Customer review rating (ALL Rating) 4.4/5 414 reviews

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Description

Hotel extras

  • Direct subway connection

  • Parking (chargeable) available at the hotel

  • Bar and reception with staff 24 hours a day

  • 2 handicapped-accessible rooms available on request

  • 2 meeting rooms for up to 95 people

Our accommodation(s)

Hotel location

ibis Frankfurt Messe West

Breitenbachstrasse 7, Hessen
60487 FRANKFURT
Germany

GPS:50.127213, 8.631178

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BAR

You can decide when to relax, but for any time in between, you can always visit our bar which is open 24 hours a day. Refresh with a cold beer or your favorite drink, or satisfy your appetite with a snack. Free WIFI access is available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  414 reviews

Customer review rating 1.0/5

Yvonne M. Business - Confirmed reviews ALL

I wont be returning to this hotel It was €867 for 3 nights in a hotel that wasnt cleaned unless you asked and had to ask for the towels to be changed. Breakfast is terrible relly really bad Where did you purchase the bacon you wouldnt give to a cat???? It was a disgrace, Shredded bacon the likes of I have never seen Scrambled eggs that were caked together Sausages that looked raw and inferior quality again a supermarket would have better The only good thing was the fruit bowl and the boiled eggs that were cold Croissants that were minute in size The guy with the short blond hair at reception is very nice and was there also last year as is the guy taken the room numbers for breakfast but the guy with the ponytail has some attitude I paid half the price last year and you are obviously over charging now because you have realised that Christmas world is on in the Messe But if you are to charge that sort of money upgrade the service in the rooms and the food The curtain in room 318 is even ripped In all fairness thats terrible

Customer review rating 5.0/5

Ray N. Business - Confirmed reviews ALL

Clean and efficient

Dear Ray N., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our hotel clean and efficient. Your feedback is greatly appreciated and motivates our team to maintain high standards. Best regards, ibis Hotel Frankfurt Messe West

Customer review rating 5.0/5

Peter R. Families - Confirmed reviews ALL

Clean and quiet

Dear Peter R., Thank you for your positive feedback regarding your recent stay at ibis Frankfurt Messe West. We are delighted to hear that you found our location convenient and appreciated the cleanliness and tranquility of our hotel. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Sincerely, ibis Hotel Frankfurt Messe West

Customer review rating 4.5/5

Yanan H. Business - Confirmed reviews ALL

service at reception is great! they provided very friendly and informative guidance

Dear Yanan H., Thank you for your kind words regarding your recent stay at ibis Frankfurt Messe West. We are delighted to hear that you appreciated our services and found our reception team to be friendly and informative. Your positive feedback is greatly appreciated and motivates our staff to continue providing excellent service. Best regards, ibis Hotel Frankfurt Messe West

Customer review rating 1.0/5

Fabrizio G. Business - Confirmed reviews ALL

Despite the kind people working there, I found a dead fly on the bed, the toilet was still containing "something" from the previous visitor and in one of the towel there were a bunch of hair... not that good experience

Dear Fabrizio G., Thank you for sharing your feedback. I sincerely apologize for the cleanliness issues you encountered during your stay. Please be assured that we take such matters seriously and will address them with our housekeeping team to ensure a better experience for future guests. Your comments are invaluable in helping us improve our services. Best regards, ibis Hotel Frankfurt Messe West

Other web-users rate our hotel

  • 126 reviews 8.9/10 Location
  • 209 reviews 6.3/10 Room
  • 209 reviews 9.2/10 Service
  • 111 reviews 7.9/10 Cleanliness
  • 110 reviews 6/10 Breakfast
  • 64 reviews 7/10 Value
  • 5 reviews 9.4/10 Bar

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