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ibis Frankfurt Messe West Hotel

TripAdvisor rating 3.5/5 357 reviews
ibis Frankfurt Messe West
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Hotel extras

  • Direct subway connection

  • Parking (chargeable) available at the hotel

  • Bar and reception with staff 24 hours a day

  • 2 handicapped-accessible rooms available on request

  • 2 meeting rooms for up to 90 people

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • Breakfast
  • 1 bar(s)
Business services
  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Frankfurt Messe West

Breitenbachstrasse 7
Hessen
60487
frankfurt
germany

Tel: +49069247070

Fax: (+49)069/24707132

Contact email

Check-in from 15h00

Check out up to 12h00

  • U6, U7 :   U6, U7 INDUSTRIEHOF

  • By plane

    FRANKFURT INTERN. At 16km / 9.94 miles

  • By car

    A5 STADTMITTE-ROEDELHEIM At 2.5km / 1.56 miles

  • By car

    A66 ROEDELHEIM-HAUSEN At 1.5km / 0.94 miles

  • By train

    MAINSTATION-HAUPTBAHNHOF At 6km / 3.75 miles

GPS :50.127213, 8.631178

Our accommodations

Relaxing moments and quiet evenings in Frankfurt: The ibis Hotel Frankfurt Messe West has 114 air-conditioned rooms. Soundproofing and brand-new beds ensure that you get a restful night's sleep. Includes flat-screen TV, WIFI access and desk.

Room with 1 double bed (63 x 79 inches [160 x 200 cm]), new sleep-easy concept

  • Max. number of persons: 2
  • Area: From 16m²
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Standard Room with Twin Beds

  • Max. number of persons: 2
  • Area: From 16m²
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

You can decide when to relax, but for any time in between, you can always visit our bar which is open 24 hours a day. Refresh with a cold beer or your favorite drink, or satisfy your appetite with a snack. Free WIFI access is available.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 102 m²

  • Maximum capacity: 50 people

Find out more

Our guest reviews for
ibis Frankfurt Messe West

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

895 reviews

tripadvisor

TripAdvisor Rating 3.5/5

357 reviews

It was an OK stay

Customer review rating 4.3/5

Anonymous Business - 15/11/2019 Confirmed reviews ALL

All fine.

Dear ibis Guest, Thank you for the reviewing our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Andrea Altebockwinkel General Manager

Very good, had to leave a day early.

Customer review rating 4.3/5

Karl G. Business - 14/11/2019 Confirmed reviews ALL

I told the manager that I would be leaving a day early and was wondering if I could get a refund or a raincheck on my next visit. Could not get an solid answer before I left. Can someone confirm this for me?

Dear Mr. G., Thank you for taking the time to tell us about your experience at the ibis Frankfurt Messe West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We did refund the night, as you are a common customer with us and we are always happy to have you here. Therefore i can confirm your request. Should you not have received the money back after 5 working days please contact us to double check. We hope to welcome you again soon! Sincerely, Andrea Altebockwinkel General Manager

value for money Hotel

Customer review rating 4.3/5

P. N. Business - 10/11/2019 Confirmed reviews ALL

We stayed for a week .everything was Ok

Dear N., Thank you for the good review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Andrea Altebockwinkel General Manager

Nice place for a short trip

Customer review rating 4.3/5

Carsten Couples - 05/11/2019 Confirmed reviews ALL

The hotel is next to a subway-station in the suburbs of Frankfurt. It is close to the trade fair of Frankfurt situated in a commercial area. The breakfast menu offers a very big choice. Our room was quiet. The staff was friendly and helpful.

Dear Carsten, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Andrea Altebockwinkel General Manager

Disappointing

Customer review rating 4.3/5

Saesh Business - 19/10/2019 Confirmed reviews ALL

Lack of service, no fresh food, no tea facilities in room lack of towels

Dear Saesh, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. The next time, please let us know directly, as we then have the possibility to make your experience better. Towels are always available at the reception as well as a water kettle in case you would like to make yourself tea in the room. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Andrea Altebockwinkel General Manager

Nice hotel in a peaceful neighbourhood well connected to city centre by train

Customer review rating 4.3/5

Pradipta S. Business - 16/10/2019 Confirmed reviews ALL

Good experience. Helpful staff.

Dear Pradipta, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Andrea Altebockwinkel General Manager

great short stay

Customer review rating 4.3/5

Michel Solo - 25/09/2019 Confirmed reviews ALL

very kind and helpful reception in the middle of the night. Also great support when I forgot some medicine in the bathroom.

Dear Michel, thank you very much for your review, it is great to see that you enjoyed your stay with us. We hope to welcome you again soon. Kind regards, Andrea Altebockwinkel General Manager

relax

Customer review rating 4.3/5

Anonymous Friends - 23/09/2019 Confirmed reviews ALL

friendly employees, good bed and lunch

Dear ibis Guest, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Andrea Altebockwinkel General Manager

Altamente positiva.

Customer review rating 4.3/5

Antonio S. Solo - 05/09/2019 Confirmed reviews ALL

Perfetta

Dear Antonio, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Andrea Altebockwinkel General Manager
Customer review rating 4.3/5

Margret S. Business - 02/09/2019 Confirmed reviews ALL

Alles super

Liebe Frau S., vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Andrea Altebockwinkel General Manager

An efficiently managed Ibis Hotel

Customer review rating 4.3/5

John Families - 28/08/2019 Confirmed reviews ALL

Having stayed in this hotel many times over the past few years I can attest to the consistency of the hotel’s standards: clean, functional, efficient check in and out, friendly front office staff, well maintained rooms. However, the hotel has yet to upgrade to the image presented by newer Ibis hotels around the world, despite tv screens running in the background showing the new, more trendy image. Having stayed during the last 2 months in Ibis hotels in UK, Singapore, Thailand I can attest to the fact that there is a huge difference in product. The room decor and public areas there are bright, trendy, attractive and all rooms come with a kettle and complimentary tea and coffee, and in Asia even with mini fridges. When will Ibis hotels in Germany catch up with their international counterparts?

Dear John, Thank you for the great and detailed review of our hotel! It is a pleasure that we can welcome you fro time to time in our ibis Hotel and that everything is to your linking. We are currently working on plans of modernizing the bar and lobby area, and hope that we can soon keep up also with the hotels in e.g. Thailand. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Andrea Altebockwinkel General Manager

Perfekt.

Customer review rating 4.3/5

Roland S. Business - 26/08/2019 Confirmed reviews ALL

Alles Tip Top!!!

Lieber Roland, haben Sie vielen Dank für die tolle Bewertung, die Sie mit uns zu Ihrem letzten Aufenthalt geteilt haben. Es freut mich sehr, dass Sie sich bei uns so wohl gefühlt haben und ich hoffe, dass wir Sie bald einmal wieder bei uns begrüßen dürfen. Mit freundlichen Grüßen, Andrea Altebockwinkel General Manager
Customer review rating 4.3/5

T Business - 19/08/2019 Confirmed reviews ALL

War alles ok

Lieber T., vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Andrea Altebockwinkel General Manager

Ideal für ein kurzfristige Termin.

Customer review rating 4.3/5

Dan L. Couples - 19/08/2019 Confirmed reviews ALL

Many years ago, early 2000's, I stayed, or better said, lived in this hotel for over 2.5 years, Monday till Friday basis. The parking was free for guests, and one could get a warm meal even until 23 pm. Obviously I found it a great hotel for my business needs. I revisited it some months ago with my wife for a pleasant occasion on a Saturday in Frankfurt. It was a great pleasure although the car park was no longer free for guests however good memories, its proximity to Frankfurt's West End and a good night sleep more than compensated for it. Our last visit recently was not so lucky. The elevator was being repaired and the reception kindly gave us a room on the 1st floor to spare us the trouble of having to climb several floors with luggage (many thanks to them!). Unfortunately the room was on the side of the main road which is rather busy all night long, we had to kipp the window to get fresh air during the night and that spoiled our night sleep. I would say if you are a single person and can live with the air conditioning during the night sleep, rooms on either side of the hotel are OK however as a couple I should opt for a room on the side of the car park, very quite and relaxing.

All ok

Customer review rating 4.3/5

Alan G. Solo - 03/08/2019 Confirmed reviews ALL

Everything fine with stay but room was quite small. Breakfast choice a bit limited (more hot choices would be good )

Dear Alan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Andrea Altebockwinkel General Manager

The airconditien didnt work and it was hot

Customer review rating 4.3/5

Yael Families - 02/08/2019 Confirmed reviews ALL

The hotel was fine

Dear Yael, Thank you for the review of our hotel! I am sorry about the airconditioning, during the days on which we had 40 degrees the aircon had a hard timt too. but we managed to find a way to cool it down manually on this kind of days, so this should not happen again the future. We are glad that otherwise you enjoyed your stay and hope to see you again very soon. Sincerely, Andrea Altebockwinkel General Manager

Transit at Frankfurt

Customer review rating 4.3/5

Eric C. Solo - 25/07/2019 Confirmed reviews ALL

Everything OK

Dear Mr. C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Andrea Altebockwinkel General Manager

Valentine at the front desk too care of my every request.

Customer review rating 4.3/5

Karl G. Friends - 19/07/2019 Confirmed reviews ALL

Very good, they got me in the room I requested with the correct number of pillows before I arrived.

Dear Mr. G., Thank you for the great review of our hotel! I am happy to hear that everything worked out good with your requests and I will also froward your feedback to Valentina. We hope to welcome you again soon at our ibis Frankfurt Messe West. All the best, Andrea Altebockwinkel General Manager

Michael C.

Customer review rating 4.3/5

Michael C. Business - 11/07/2019 Confirmed reviews ALL

After A very long Drive arriving at the hotel and knowing I could park up my truck safely and have a quiet peaceful place to sleep was fantastic. Bed was great and staff also.

Dear Michael, Thank you so much for the great review of our hotel! We are glad that you enjoyed your stay with us and would be happy to welcome you again soon. All the best, Andrea Altebockwinkel General Manager

Pleasant stay in a convenient location

TripAdvisor rating 3.5/5

hAodha Solo travel - 04/07/2019 TripAdvisor review

Stayed a couple of nights. The hotel is within easy reach of the city centre, especially if using the convenient U Bahn network. Hotel is medium sized but with good facilities. Staff were very accommodating and customer focused

Dear hAodha, thank you very much for taking the time to review your last stay with us at the ibis Frankfurt Messe West. We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Andrea Altebockwinkel / General Manager
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