ibis Frankfurt Messe West 3 stars

Customer review rating (ALL Rating) 4.4/5 577 reviews

Best price
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ibis Frankfurt Messe West - Image 1
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Breitenbachstrasse 7, Hessen, 60487 FRANKFURT, Germany

Description

Hotel extras

  • Direct subway connection

  • Parking (chargeable) available at the hotel

  • Bar and reception with staff 24 hours a day

  • 2 handicapped-accessible rooms available on request

  • 2 meeting rooms for up to 95 people

Our accommodation(s)

Hotel location

ibis Frankfurt Messe West

Breitenbachstrasse 7, Hessen
60487 FRANKFURT
Germany

GPS:50.127213, 8.631178

Telephone
Fax +49 69 24707132

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BAR

You can decide when to relax, but for any time in between, you can always visit our bar which is open 24 hours a day. Refresh with a cold beer or your favorite drink, or satisfy your appetite with a snack. Free WIFI access is available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  577 reviews

TripAdvisor Rating  3.5/5  364 reviews

Amazing staff

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

The hotel is nice and the staff are very friendly

Dear guest, thank you for your kind words about our amazing staff and nice hotel. We strive to provide a friendly and welcoming environment for all our guests. We look forward to welcoming you back soon. Best regards, ibis Frankfurt Messe West.

Not impressed

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

Not a pleasant one, the backpackers or hostel will be a better choice. First of all I did not get the room I booked, was provided with a single bed and you could be awake with your own movements during your sleep. Asked the guy at reception to change but he denied saying that all the rooms are booked and was rude of course. Rooms surrounding inside the hotel was noisy so couldn't sleep. worst part was that there is no attention to cleanliness. A big chunk of hair was found in the bathroom and it seemed that it has been stuck there for a while. Breakfast options are ok-ish , not worth to book.

Solid

Customer review rating 4.5/5

Jan Families - Confirmed reviews ALL

Room as expected, friendly staff, decent price. Would stay agian.

Dear Jan, thank you for your positive review. We are glad to hear that you found our rooms satisfactory, our staff friendly, and our prices reasonable. We look forward to welcoming you back again soon. Warm regards, ibis Frankfurt Messe West

Great location, very friendly staff

Customer review rating 4.5/5

Jutta V. G. Solo - Confirmed reviews ALL

I was impressed with the staff at the reception and in the breakfast room. Everyone was helpful, friendly, and competent which made for a very pleasant stay.

Dear Mrs. v. G., Thank you for your kind words about our staff and convenient location. We are thrilled to hear that you had a pleasant stay. Your satisfaction is our top priority. We look forward to welcoming you back soon. Best regards, ibis Frankfurt Messe West

Convenient l. for my work place

Customer review rating 3.5/5

Convenient L. Business - Confirmed reviews ALL

It was ok. the one thing that i miss, that i am used to, is to have a mini refrigerator so i can keep food and drinks cold. I also had issues with the key card becoming unable to open the door 3 times, so i had to go back to front desk to reactivate, i have not seen this in other places before. Also the smoke from cigarettes is always in the place at every minute of the day, and if you wanted to open the windows for "fresh air", even in the 4th floor, you would get the smoke in your room. I had to use the AC all the time because of it, as i thought on saving energy and opening the windows but it was not an option.

Dear Guest, Thank you for sharing your feedback with us. We are glad to hear that our l. was convenient for your work. We apologize for the inconvenience caused by the lack of a mini refrigerator in your room. Regarding the issues with the key card and the presence of smoke, please know that we take these concerns seriously and will address them with our team to ensure a more pleasant stay for our guests in the future. Your comfort and satisfaction are our top priorities, and we appreciate your valuable input. We hope to have the opportunity to welcome you back for an improved experience. Best regards, ibis Frankfurt Messe West

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Other web-users rate our hotel

  • 167 reviews 9.2/10 Location
  • 320 reviews 7/10 Room
  • 267 reviews 9.4/10 Service
  • 12 reviews 6.4/10 WiFi
  • 180 reviews 5.3/10 Comfort
  • 177 reviews 8.4/10 Cleanliness
  • 177 reviews 6.9/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.