ibis Frankfurt Messe West

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ibis Frankfurt Messe West

Customer review rating (ALL Rating) 4.2/5 181 reviews

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Description

Hotel extras

  • Direct subway connection

  • Parking (chargeable) available at the hotel

  • Bar and reception with staff 24 hours a day

  • 2 handicapped-accessible rooms available on request

  • 2 meeting rooms for up to 95 people

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Frankfurt Messe West

Breitenbachstrasse 7, Hessen
60487 FRANKFURT
Germany

  • U6, U7:  U6, U7 INDUSTRIEHOF

  • By plane

    FRANKFURT INTERN. At 16km / 9.94 miles

  • By car

    A5 STADTMITTE-ROEDELHEIM At 2.5km / 1.56 miles

  • By car

    A66 ROEDELHEIM-HAUSEN At 1.5km / 0.94 miles

  • By train

    MAINSTATION-HAUPTBAHNHOF At 6km / 3.75 miles

GPS:50.127213, 8.631178

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

BAR

You can decide when to relax, but for any time in between, you can always visit our bar which is open 24 hours a day. Refresh with a cold beer or your favorite drink, or satisfy your appetite with a snack. Free WIFI access is available.

Our accommodation(s)

Relaxing moments and quiet evenings in Frankfurt: The ibis Hotel Frankfurt Messe West has 114 air-conditioned rooms. Soundproofing and brand-new beds ensure that you get a restful night's sleep. Includes flat-screen TV, WIFI access and desk.

Our guest reviews

Our guest reviews for
ibis Frankfurt Messe West

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  181 reviews

TripAdvisor Rating  3.5/5  362 reviews

messed up the booking + billing

Customer review rating 1.0/5

Ard Business - Confirmed reviews ALL

booked 2 rooms. For myself and customer. Bill firtst not split even after asking to do that. Eventually it ended up with 7!* charging of 1 room on my credit card. Went to the reception to correct that. Didn't do it right... Still charged 3 times the fee... another call and the other day it was corrected. being cautious to get payed is fine, but making a mess is bad.

Dear Mr. J., I am really sorry for that. But as we already told you at our reception and on the phone a refund takes a longer time than a charge. The refund was made immediately but it takes a time. We are really disappointed that we now get such feedback from you as the time for a refund is depending from the credit institute and not from the hotel. Anyway we which you all the best and hope to see you again. Your ibis TEam

Customer review rating 5.0/5

Alex Confirmed reviews ALL

Super kind and helpful people. Tasty breakfast, close to subway and city center. Clean room. Definitely recommend it and for sure I’ll come back.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. I will give your positive feedback to my team. Sincerely Your ibis Team

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Thanks for your overwhelming hospitality

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Ibis Hotel Frankfurt Messe West we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely Hotel manager

Well located

Customer review rating 5.0/5

Tony G. Business - Confirmed reviews ALL

It was a short yet pleasurable stay. It has a great location.

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the ibis Hotel Frankfurt Messe West we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely Hotel manager

nice hotel

Customer review rating 3.5/5

Jim P. Couples - Confirmed reviews ALL

always a good experience at ibis hotels one bad thing about this one is parking is expensive at munich parking is free

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the ibis Hotel Frankfurt Messe West we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely Hotel manager

correct

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Glad the hotel is open and some of the same staff are there. Always good to see familiar faces. As always good location and a good stay.

Dear Mr. G., We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the ibis Hotel Frankfurt Messe West we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely Jan-Hendrik Müller | Resident Manager

Well located, nice room, poor breakfast.

Customer review rating 3.5/5

Ivo Business - Confirmed reviews ALL

The Hotel is a new structure, with comfortable private parking. The rooms are clean. Unfortunately the only available blanket is too heavy for the summer. The breakfast was really disappointing (i.e. 2 very small croissant, coffee, abundant cereals but little milk; Small packs of jam and chocolate but without bread! Two natural fruit.

Dear Ivo, thank you for your review. We will try our best to improve our breakfast offer. We already changed the last days the size of croissants. We try to continue to improve the size of all other products. With friendly regards Your Hotel Management

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

The receptionists are nice and helpful.. professional overall. The rooms look tidy and clean... And functional.

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the ibis Hotel Frankfurt Messe West we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely Hotel manager

Good stay for short period

Customer review rating 4.0/5

Jan N. Business - Confirmed reviews ALL

Although still in Covid-19 time the hotel is opened. No breakfast and room cleaning are offered due to Covid-19. The train/bus station is 2-3 minutes walk away and you can arrive to this hotel within 1 hour from Frankfurt airport. No restaurants or cafes are in the short distance (5 minutes).

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the ibis Hotel Frankfurt Messe West we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely Hotel manager

Pleasant stay in a convenient location

TripAdvisor rating 5.0/5

hAodha Solo travel - TripAdvisor review

Stayed a couple of nights. The hotel is within easy reach of the city centre, especially if using the convenient U Bahn network. Hotel is medium sized but with good facilities. Staff were very accommodating and customer focused

Dear hAodha, thank you very much for taking the time to review your last stay with us at the ibis Frankfurt Messe West. We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Andrea Altebockwinkel / General Manager

Still our number one!

TripAdvisor rating 5.0/5

V9760QAalanw Families - TripAdvisor review

We've stayed here several times and have enjoyed every stay. We ask for a quiet room and that 's what we've had . This coupled with the very effective curtains and comfortable bed ensured we slept well. The housekeeping staff kept our room spotless throughout our stay. We enjoyed the buffet breakfasts and if you book these with your room on-line you can save money. Five relatives joined us for breakfast on Sunday. A great selection of food with relaxed efficient service from the breakfast staff. Reduced charge for child's breakfast even though I think my 9 year old grandson probably ate more than anyone else!We found the multilingual bar and reception staff polite efficient and helpful.Whenever we passed a member of staff in the hotel they always said "hello".It was nice to see some familiar faces among the staff . They seem to be a good team . Dare I say almost like a happy family.We will soon be back.

Dear V9760QAalanw, thank you so much for taking the time to give us such a good review. I am very happy that you enjoyed your past stays with us and thank you especially for the goof comments regarding our housekeeping and staff. I will gladly pass this on to my whole team, as this is the best motivation for them in doing their best every day. I hope we can soon welcome you again at our Ibis Frankfurt Messe West. Warm regards Andrea Altebockwinkel General Manager

Frankfurt IBIS

TripAdvisor rating 5.0/5

kreftrx Business - TripAdvisor review

Very good, great location, decent price and clean. Able to access public transportation easily and a protected parking area which was nice even though it was 11 euro per night. I would stay there again.

Dear kreftrx, thank you very much for your positive feedback! We would be more than happy to welcome you again at our ibis Frankfurt Messe West in the near future. Best regards Andrea Altebockwinkel General Manager

Mainly business location

TripAdvisor rating 4.0/5

julioaJ4163YJ Families - TripAdvisor review

Frankfurt is an incredibly well connected city transportwise. Though very easy to access, the area around this venue is totally for business, not a touristic area. Hotel rooms are very good, comfortable.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Benedict Sean Landvogt Reception

West is best for us

TripAdvisor rating 5.0/5

V9760QAalanw Couples - TripAdvisor review

This is the third time my wife and I have stayed at this hotel when visiting relatives in nearby Hausen.. The hotel is easily reached from Frankfurt' Hbf (main railway) station using the U4 and U6/7to get to the Industriehof U-Bahn stop . An Einzelfahrt ticket from the machine in the U-Bahn area at the station costs just 2.80 euros, Including the 200 metres walk from Industriehof U Bahn stop it takes approx. 30 minutes to reach the hotel from Frankfurt Hbf. We found the multilingual staff polite helpful and professional . Our quiet room was kept spotless during our 4 night stay. We enjoyed several reasonably priced tasty light meals and drinks in the bar/ TV lounge adjacent to the Reception area with prompt table service. We had the buffet breakfasts each day. These were tasty and good value especially on the Sunday when our two grand children joined us and their breakfasts were free! We found time to do some shopping in central Frankfurt easily reached on U4 or U6/U7.(There is a selection of helpfui leaflets in the Reception area.) We also shopped at the Nordwestzentrum . This modern shopping mall has a wide range of shops and eating places spread over two levels. It is easily reached taking the 72 or73 bus from the bus stop at the Industriehof U-Bahn stop. The bus stop is on the opposite side of the road from the Ibis Hotel.

Dear guest, we are very happy about your positive feedback. We hope to see you again soon. With best regards from Frankfurt Lisa Dzwonkiwskyj

Ibis Frankfurt Messe West

TripAdvisor rating 1.0/5

581damon Business - TripAdvisor review

I found my stay at Ibis Frankfurt Messe West was everything I expected. I had once stay there before and found the Staff to be very professional, helpful and greets you with a welcoming smile on their faces. This last time I found the same. Please let them know what a great job their doing and keep them motived as ever. Enjoyed my stay and I will tell friends.

A Pleasant Stay

TripAdvisor rating 5.0/5

OneFootintheRoad Families - TripAdvisor review

This moderate-priced hotel is clean and comfortable. After several stays, we have never been disappointed. It is in the suburbs, not the city center, but is served by the U-Bahn and 2 bus lines, with station and stops very near. Free wi-fi in public areas and a public computer are also a plus.

Dear guest, thank you very much for your feedback. With best regards Lisa Dzwonkiwskyj

Nothing special

TripAdvisor rating 3.0/5

mkiselev Business - TripAdvisor review

Very high price with an average service: - missing towels (only 1 small towel during 3 days of stay); - very hot in the room and the airco was not working properly - no cooling at all; - bar charges extra fee for the card payments...

Dear mkiselev, thank you very much for your feedback. We are very sorry that not all was fine at your stay. We hope to see you again. With best regards Lisa Dzwonkiwskyj

Stay for ACHEMA exhibition

TripAdvisor rating 4.0/5

icl59 Business - TripAdvisor review

Check in and check out was friendly & efficient. Hotel location is very good for a rail link into the city centre. Bedroom facing back of hotel on 4th floor was clean, comfortable & quiet. Breakfast was simple but of good quality.

Dear guest, thank you very much for your feedback. With best regards Lisa Dzwonkiwskyj

so convenient for travel in Frankfurt

TripAdvisor rating 5.0/5

A009L Solo travel - TripAdvisor review

Easy to reach from motorways, ample convenient parking, 5 minutes from bus and U-bahn connections. The hotel is situated in a quite area and there's nothing for tourists within 10 minutes walking distance, but it's only a few minutes on bus or U-bahn to a range of shops and sights. Very friendly and helpful staff. Free Wifi.

Dear guest, thank you very much for your feedback. With best regards Lisa Dzwonkiwskyj

excellent transport links

TripAdvisor rating 5.0/5

A009L Solo travel - TripAdvisor review

All the usual Ibis facilities in a quiet location, but minutes from bus and Ubahn. Good parking facilities. easy access from motorway and only 15 minutes to airport by car/taxi. With Ubahn you can be in the centre in 10 minutes.

Dear guest, thank you very much for your feedback. With best regards Lisa Dzwonkiwskyj

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