ibis Frankfurt Messe West

ibis Frankfurt Messe West

Customer review rating (ALL Rating) 4.3/5 298 reviews

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Hotel extras

  • Direct subway connection

  • Parking (chargeable) available at the hotel

  • Bar and reception with staff 24 hours a day

  • 2 handicapped-accessible rooms available on request

  • 2 meeting rooms for up to 95 people

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Frankfurt Messe West

Breitenbachstrasse 7, Hessen
60487 FRANKFURT
Germany

GPS:50.127213, 8.631178

Telephone +49 69 247070

Fax +49 69 24707132

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

BAR

You can decide when to relax, but for any time in between, you can always visit our bar which is open 24 hours a day. Refresh with a cold beer or your favorite drink, or satisfy your appetite with a snack. Free WIFI access is available.

Our accommodation(s)

Relaxing moments and quiet evenings in Frankfurt: The ibis Hotel Frankfurt Messe West has 114 air-conditioned rooms. Soundproofing and brand-new beds ensure that you get a restful night's sleep. Includes flat-screen TV, WIFI access and desk.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  298 reviews

TripAdvisor Rating  3.5/5  363 reviews

Friendly

Customer review rating 4.0/5

Rudolf Business - Confirmed reviews ALL

Friendly, fast, helpful Room has all yo need for a short trip

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the ibis Hotel Frankfurt Messe West we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely Your ibis Team

Welcoming Staff

Customer review rating 4.5/5

Tom C. Solo - Confirmed reviews ALL

Room fine, location as expected - it was the excellent staff member who greeted me and was so helpful to me as well as other guests that stood out.

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the ibis Hotel Frankfurt Messe West we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely Your ibis Team

A couple of disappointments.

TripAdvisor rating 3.0/5

plainshors Solo travel - TripAdvisor review

The room was up to the usual Ibis standard, Disappointed to be charged €12 to park my motorcycle (same for a car) in the vehicle park. A motorcycle takes up approximately 1/3 the space a car does. No restaurant on site or nearby, which is unusual in my experience for an Ibis hotel.

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the ibis Hotel Frankfurt Messe West we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely Your ibis Team

Customer review rating 4.0/5

Js Solo - Confirmed reviews ALL

I think every hotel should have a phone in the room. If you have an emergency at night and your mobile phone doesn’t work, then what? you can’t reach the front desk or anyone else…….. I understand that if your prices are low you may not be able to offer all amenities such as mini fridge, but an electric water kettle to make tea/ coffee in the room is the absolute minimum. If your rooms had a mini fridge AND a water kettle I would have stayed 2 weeks instead of one, for example. Thought your breakfast was good for me, it is not good if someone is a vegetarian or even vegan. Please add margarine and some other options. all in all I would return, happy with the rest. water kettle to make your own tea would be important , ideally a mini fridge, at least upon request for longer stays would be great good- only steps from the subway that goes to Frankfurt city center, and also a good neighborhood ( unlike many other Ibis hotels) good for the price, typical Ibis amenities / rooms pleasant, friendly staff

Dear guest, thanks for your review. Unfortunately, a kettle and fridge are not part of the ibis standard, which is why you cannot find them in the rooms. However, kettles are available upon request at reception. Although we cannot offer a refrigerator in the room, we are happy to offer the option of storing food and medicine separately from our items on request. The topic mentioned for vegetarians and vegans is currently being worked on and will be an integral part of our offer in the future. We would like to thank you very much for your words and your time and we hope to welcome you again soon. Your ibis team

good stay

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

good service with some exceptions (employee made bigger mistakes when billing)

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. I apologize for the inconvenience and will be in touch with my representative to ensure future billing is accurate for each guest. On behalf of our entire staff here at the ibis Hotel Frankfurt Messe West we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely Your ibis Team

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Other web-users rate our hotel

  • 113 reviews 8.9/10 Location
  • 170 reviews 7.1/10 Room
  • 164 reviews 9.1/10 Service
  • 5 reviews 8.8/10 WiFi
  • 107 reviews 7.9/10 Cleanliness
  • 87 reviews 8/10 Breakfast

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