ibis budget Nuernberg City Messe 1 star

Clean rooms, well located, good parking. It’s an Ibis Budget so it lacks atmosphere but good for an overnight stay when travelling.

Usual Ibis Budget experience (easy to find, parking, fast check-in/out, good breakfast, clean) Bed could be less uncomfortable, though.

Prima

We arrived. Checked in. Walked to the restaurant. Returned. Well slept. All right. In short, the hotel is in a quiet area. 30 minutes to the city center by walk. Cheap=quality. Free parking. Unfortunately there is nothing special around but for 1 night this is enough. For several years we have been staying in this hotel by car and normally.

We were staying for 1 night on our way through Germany. We had booked 2 rooms - 1 for 1 adult and 1 child and 1 for 1 adult and 2 children. In the room with 2 children, my son chose the bunk bed on top of the double bed. I saw a duvet and a pillow and thought it was fine. During the night, the aircondition stopped working and he came down because it was too hot (35 degrees outside). I tried to turn it on again but it kept switching off. I told him to lay in my bed and I crawled up instead. I realised, that the bed had no sheet and that we were just laying on the madras. I therefore had to lie on the duvet rest of the night! Without aircondition. When I came to the reception next morning and told them about the missing aircondition and especially the missing sheet on the bed for my son (and me) they just said that there was nothing they could do. I then asked for some kind of compensation, at we had only had 4 beds ready out of 5 paid for. The woman behind the counter was SO RUDE AND CONDESENDING. She asked me in a very awful way if I wanted 5 euros (while speaking to me as I were a child wanting a lollypop), I said yes (even though it is not covering a fifth of the cost at all!) and then she aggressively pulled out her key from her pocket while staring at me, took 5 euros in coins and layed them strongly on the table pushing them towards me while saying “Here take your 5 euros” while looking at me with disgust. It was very UNCORMFORTABLE and I went away very shocked and sad. Don’t choose this hotel as they have clearly NO clue as to how to behave and treat their customers with respect!!