Congress Hotel Mercure Nuernberg an der Messe 4 stars
Customer review rating (ALL Rating) 4.2/5 72 reviews
ALLSAFE approved hotel
Surrounded by greenery and located right next to the park - includes a jogging track
The Nuremberg exhibition center and the stadium/arena are within walking distance
Stylish restaurant and bar with a large terrace area
Reach the heart of the city in just 15 minutes with the U-Bahn
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Münchener Str. 283
U1: U1 BAUERNFEINDSTR
NURNBERG AIRPORT At 12km / 7 miles
HAUPTBAHNHOF At 2km / 1 miles
NUERNBERG/NUREMBERG At 2km / 1 miles
Check-in from - Check out up to
International cuisine in the elegantly modern "Tangram" restaurant. Enjoy the views from the terrace surrounded by greenery. Please note that opening hours may vary due to the current situation.
At the Congress Hotel Mercure Nürnberg an der Messe, you can choose between Standard, Privilege and Superior Rooms and a Junior Suite. All 140 rooms in our hotel are air conditioned and have WIFI and a DSL connection. Two children aged up to 16 can stay overnight free of charge in your room. Your pet is welcome (for a charge of EUR 10/night). Our laundry service will take perfect care of your clothing and laundry for a fee.
100% genuine reviews from our guestsFind out more
Customer review rating 1.0/5
Luis C. Business - Confirmed reviews ALL
The AC didn’t work on any of the 3 rooms we rented (floors 2, 3, 4) even the multiple times we reported to different managers and frontdesk assistance. The worst part was that we were told that it was working fine, and we were suggested to open the window, which we did because we had no more option, but it just didn’t cool the room, it let secondhand cigarette smoke in. At some point we were invited to leave the hotel if we were not satisfied, knowing that everything was booked in town. It is really shameful that you dare to advertise a room with AC as you mention in your website, when you are not delivering it. What you are doing is call False Advertising.
Very poor cleaness and refurbish
Customer review rating 1.0/5
Anonymous Business - Confirmed reviews ALL
First room assigned had an unacceptable widely broken fabric and sticky at top of the bed. Room was changed and second room had broken bulb and uncleaned bathroom with left used stuff from previous guest. My colleague had left empty bottle of water in the room from from previous guest. Bar in the lobby has totally uncleaned chairs full of hairs , all of chairs were uncleaned since long time .
Dear Marco T., Thank you for taking the time to tell us about your experience at the Congress Hotel Mercure Nuernberg an der Messe. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are really sorry to read, that you wasn't happy with the cleanliness, we shared you comment with our housekeeping manager to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anja Bach Assistant General Manager
Show trade hotel well located
Customer review rating 3.5/5
Ed Business - Confirmed reviews ALL
Great personnel and very near to Nürnberg Messe. I want to recommend the improvement of the menu, the wine carte and please, check the rooms before a new guest come. Also, if a guest stays longer than a day, please refill the soap and shampoo…
Dear Edmundo C., We very much appreciate your comments regarding your stay at the Congress Hotel Mercure Nuernberg an der Messe. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you again soon. Sincerely, Anja Bach Assistant General Manager
Good stay, nice staff
Customer review rating 4.0/5
Be… Families - Confirmed reviews ALL
The hotel was lovely and the staff were very pleasant and helpful.
Dear Rebecca, We very much appreciate your comments regarding your stay at the Congress Hotel Mercure Nuernberg an der Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anja Bach Assistant General Manager
Made the expectations
TripAdvisor rating 4.0/5
mklin766 Families - TripAdvisor review
Hotel seems as his best times had, but made the expectations. Room was clean, with enough space. Breakfast with many possibilities, also was cook who made egg things, 10 minutes walk to underground was pleasure via the park. I thnik that a little refresh could up quality.
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