Congress Hotel Mercure Nuernberg an der Messe 4 stars

I wasnt happy about my room. There was no Shampoo on both nights and only bathing soap. Furthermore i wanted one large bed and gottwo small ones. Furthermore one Elevator for such a hughe hotel is not enough.

One Morning woke up to no hot water, Ice cold shower. Notified front desk, and they said they were aware of the problem, but did not seem to be anyone working on it.

It was the best choice for my last Business Trip. Really convenient location for the Nuremberg Exhibition.

Overall the hotel was clean and modern with good restaurant services and great food. The only negative was the slow process of check out. I was in a queue of 5 people waiting to check out with only one receptionist on the desk. Another hotel worker came to the desk saw the queue and then left her colleague to struggle on.

Room was not clean and aerated enough. Breakfast and the service was satisfactory.

Service is good and very patient, all the time somebody reachable. breakfast totally good with all you need and want, rooms clean, nice and big enough, safe is always appreciated.

Friendly reception staff. Nice Hotel.

There were extreme troubles with the room bookings as the first room that I was checked into was already occupied and when I received my room there were two other people trying to enter my room during the evening/night as they were checked into the same room obviously. That is simply not acceptable!

The hotel was clean and the rooms were fairly quiet, but the comfort of the bed was very poor. My husband and I both woke up with sore backs and had restless night's sleep. When we arrived in our room the window was open and we were next to a small room that was accessible from the ground which made us a feel a little unsafe until we secured the window and searched the room (Room 019).

Large clean rooms and good service

Thank you for your warm welcome and your Service all the time. Was exciting to stay at your hotel, even it was just one night. I will be back soon.

Hotel seems as his best times had, but made the expectations. Room was clean, with enough space. Breakfast with many possibilities, also was cook who made egg things, 10 minutes walk to underground was pleasure via the park. I thnik that a little refresh could up quality.

Great location in a park like setting. Convenient access to a wide range of historical and recreational sites. Appreciated the co-located petrol station and onsite bar and restaurant. Very clean and quiet.

Stayed in Many Mercure but they are not the same. For this Mercure the room was very silent also. I like that, but thier airco system is really bad. It does not cool as it suppose to be And makes allot of noise. I found the pillow very flat And i even woke up with a stift neck.

GOOD: Staff was friendly, helpful, and professional. Breafast was excellent and well worth the price. Train station is within easy walking distance. BAD: Interior is dated and the walls are VERY thin! We heard our neighbors left, right, and above as well as people in the hallway. I recommend packing ear plugs if you stay at this hotel.