Congress Hotel Mercure Nuernberg an der Messe 4 stars

Customer review rating (ALL Rating) 4.2/5 744 reviews

Congress Hotel Mercure Nuernberg an der Messe - Image 1
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Description

Hotel extras

  • Surrounded by greenery and located right next to the park - includes a jogging track

  • The Nuremberg exhibition center and the stadium/arena are within walking distance

  • Stylish restaurant and bar with a large terrace area

  • Reach the heart of the city in just 15 minutes with the U-Bahn

Our accommodation(s)

Hotel location

Congress Hotel Mercure Nuernberg an der Messe

Münchener Str. 283
90471 NUREMBERG
Germany

GPS:49.424007, 11.106656

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

TANGRAM

International cuisine in the elegantly modern Tangram restaurant. Enjoy the views from the terrace surrounded by greenery. Please note that opening hours may vary due to the current situation.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  744 reviews

Customer review rating 2.0/5

Witek Couples - Confirmed reviews ALL

Hello, Overall, our stay was only moderately satisfactory. Unfortunately, nobody informed me in advance that the air conditioning in the building was not working, which I feel was unfair. I only found out in the morning when I reported the issue, and the receptionist then told me that you were already aware of the problem. The room was very hot during the night, and when we opened the window it was too noisy outside. As a result, we only managed to sleep for around four hours. I was also surprised that the receptionist placed a hold on funds on my card. I’m not sure why this was necessary, as I paid for the stay with Accor points and paid the remaining balance by card. Could you please explain the reason for the hold? The funds have still not been released back to my account. On the positive side, I really appreciated receiving complimentary parking — thank you for that. However, if I’m being honest, when I look at the overall experience, the stay was disappointing. Considering the inconvenience caused, especially with the air conditioning and the lack of prior communication, I would appreciate if you could consider some compensation in the form of points credited to my Accor account. Thank you in advance for your response. Witold

Very good Hotel

Customer review rating 5.0/5

Mike Families - Confirmed reviews ALL

Very friendly staff, great breakfast

Sehr geehrter Gast, Vielen Dank für Ihr positives Feedback. Es freut uns, dass Ihnen unser freundliches Personal und das Frühstück gefallen haben. Mit freundlichen Grüßen, Congress Hotel Mercure Nuernberg an der Messe

Very well

Customer review rating 4.5/5

Steph Friends - Confirmed reviews ALL

I was there for IWA at Messe, it's close to the exhibition hall, in a big park. Just perfect after a long day to walk along the exhibition. I'll probably return next time.

Dear Steph, Thank you for your kind words regarding your recent stay. We are delighted that our location suited your needs during the IWA event, and we look forward to welcoming you back on your next visit. Best regards, Congress Hotel Mercure Nuernberg an der Messe

Customer review rating 4.5/5

Georg I. Business - Confirmed reviews ALL

Good place, decent breakfast. Only lack a proper cafe machine

Dear Guest, Thank you for your positive feedback regarding your recent stay. We appreciate your comments about the breakfast and will consider your suggestion regarding the coffee machine. Goodbye, Congress Hotel Mercure Nuernberg an der Messe

Customer review rating 4.5/5

Leighton O. Business - Confirmed reviews ALL

Three minor complaints. The dinner restaurant was unclear. Two nights dinner was either not available, or not up to par for a hotel of this level. Some nights it was closed. It would be useful to know this in advance. Our room (207) was very small for two of us, travelling with equipment and four suitcases. I would prefer a larger room next time. The other comment I had was the rates were all over the place. We extended our stay after IWA to visit Nuremburg, and the rate offered was substantially higher than available online. I would prefer to have saved you the fees, and paid directly, but the rate I was quoted (for the extension) was $265 a night, whereas online it was $120. Your breakfast however was exceptional and the staff were great. We will likely book again next year for IWA, and more than likely bring additional members of my team.

Dear guest Thank you for your positive feedback regarding your recent stay. I appreciate your observations about the restaurant's availability and the room size, as well as the rate discrepancies. Your comments are invaluable for our continuous improvement. I am delighted to hear that you enjoyed our breakfast and the service provided by our staff. We look forward to welcoming you back next year for IWA. Best regards, Congress Hotel Mercure Nuernberg an der Messe

Other web-users rate our hotel

  • 378 reviews 8.8/10 Location
  • 535 reviews 5.7/10 Room
  • 431 reviews 8.3/10 Service
  • 10 reviews 8.8/10 WiFi
  • 310 reviews 8.4/10 Breakfast
  • 276 reviews 5.4/10 Comfort
  • 242 reviews 5.2/10 Cleanliness
  • 156 reviews 3.9/10 Food

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