Novotel Nuernberg Centre Ville Hotel 4 stars

On 10 February 2020 , after long travel 17 hrs , we checked in at 13.30 pm , and got executive room 248 . Actually , we request higher floor for more quite room., but front desk rejected with the reason no other available room . Having checked in , the room condition was NOT USEWORTHY , room still not completely clean up , no blanket available and a piece unknown of T shirt was inside the wardrobe. (Herewith , i attached the photo ) No water available . Then , I complained to manager in charge and he gave a good response , by changing room to 444. Couldn’t imagine , after long flied over 17 hrs And finally checked out 16 February 2020, we got a bad experience, specially Novotel Nuremberg haupbahnhoft. As we are Novotel Loyal Customer , feel so disappointed. We stay in this hotel for view years and will continue to stay ( reserve for next year 2021) . And Now , management charges much higher for next year , and we almost cancel because Management doesn’t consider us a loyal customer. Hope by these input ,Novotel gives a better service for long term Relationship.

I regular stay at this hotel because all services are good, hotel room, bed, bathroom, good breakfast and sauna with pool

Good localisation, high level of service and rich breakfast. Very good hotel for staying for break during travelling bound for Alps. Especially for family trip. Everything was as should be. Perfect time.

Upon arrival I got upgraded to the next type of room. Heated tiles in the bathroom were a pleasant surprise. Nice swimming pool, sauna and fitness center.

Holidays to enjoy Christmas Market and visit Rothenburg ob der Taube.

Firstly, the front desk - absolutely friendly, welcoming and helpful. Secondly, the location..just next to the main train terminal and also the bus depot. Thirdly, within walking distance to shops, restaurants and most importantly, the Nuremberg Christmas market.

Reception during check in was lukewarm at best, housekeeping did not make up the room two days in a row despite having the 'please make up room' sign at the door. Complained to the front desk after the 2nd occurrence and someone was sent to do a quick clean up of the bathroom. Trash was not taken away and bed was not made. Definitely not the Novotel standard I'm accustomed to and all in all a disappointing stay.

Pretty nice experience and great location

Hotel location anf rooms are nice. Staff sometimes very friendly but sometimes not

Very nice place, recommended. The breakfast could be better, however it is good. I returned to my room one afternoon arround 04:00 pm and the room was not cleaned yet. I had to call the reception for that who immediately sent someone. Other than that, everything was perfect. Thanks to all the staff.

We booked a family executive room, we were really pleased with the room, extremely comfortable beds, proper folding bed with a very good mattress for my daughter and also a comfortable sofa bed for my son. E everything was brand new. Their breakfast room had a kids playroom next to the Restaurant, so parents can have a coffee and relax after the breakfast, whilst kids are playing. I will warmly recommend this Hotel. Very friendly Staff also. Thank you.

We had a perfect 4-night stay in this Novotel. The location is great - just a 10-minutes walk from Old Town and shopping malls. (Ok, it's located between the railway and a busy street, but it's not bad.) Rooms were really big and comfortable. Breakfast delicious and variety of food one of the best I've seen. Underground car park safe and convenient. Staff very kind - I'd love to say they were helpful, but since we did not experience any problems during our stay - the help was simply not needed! :) Special thanks to Daniel from the front desk for a great check-in and -out experience. :)

The staff at reception is clearly not happy to be there. They dont even look at you or smile. Also hotel staff tried to enter our room twice at 9am and 10am...without any reason closed the door and left trough the corridor. No excuse nothing just closed door and left. It was not the cleaning team. They came latter around 11am when we were chevking out. That was fine. Cleaning was very good and rooms were perfect.

very modern, clean and well appointed hotel. ideal for the main station and main areas of interest in Nürnberg. Well trained and very attentive staff. I would certaily recommend this hotel to anyone travelling to Nürnberg on holiday or for business.

Arrived late but plenty of parking spot and well lit garage.Check in and out ok.pleasantly surprised that restaurant was still open at 22.30 and got something to eat.As a French hotel we were surprised that restaurant is in Italian style-nothing wrong.Hotel is new and it is showing everywhere.One negative was that our room 541 didn't have any soap,fortunately my spouse carried some.