Novotel Nuernberg Centre Ville 4.5 stars

Customer review rating (ALL Rating) 4.6/5 1,735 reviews

Best price
guarantee
Novotel Nuernberg Centre Ville - Image 1
Novotel Nuernberg Centre Ville - Image 2
Novotel Nuernberg Centre Ville - Image 3
Novotel Nuernberg Centre Ville - Image 4
Bahnhofstrasse 12, 90402 NUERNBERG, Germany

Description

Hotel extras

  • Family rooms, children's playrooms, buggy rental and special family offers

  • Green Key certified! We attach great importance to sustainability

  • Wellness and fitness area with a view over the rooftops of Nuremberg

  • Free WIFI available in all rooms

  • Park safely: 125 spaces in our parking garage (subject to availability)

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Novotel Nuernberg Centre Ville

Bahnhofstrasse 12
90402 NUERNBERG
Germany

GPS:49.44695, 11.085784

Telephone
Fax +49 911 30035777

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

PIZZERIA POSTA

Our Pizzeria Posta serves Italian dishes such as pizza, pasta, antipasti and daily specials. The restaurant is open daily from 5 PM to 10 PM. Buon appetito.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,735 reviews

Customer review rating 3.0/5

Imogen M. Couples - Confirmed reviews ALL

Came to stay for 3 nights. The location is very good, everywhere is very walkable in Nuremberg & it’s right next to the bus station and train station which is convenient. The actual hotel is ok.. the room is big but the sheets were dirty upon arrival. I asked downstairs to be sent clean sheets and they sent some up (this really shouldn’t happen). Then the toilet had a problem and wouldn’t flush.. this also shouldn’t happen. I asked at reception for someone to come and look at the toilet, they did and it flushed ok, but continued to make a strange noise. Not amazing.

Dear Imogen, thank you for your detailed feedback. We are pleased that you appreciated our central location and the convenience of being close to both the train and bus stations. At the same time, we sincerely regret the issues you experienced during your stay. The condition of the bed sheets upon arrival as well as the problem with the toilet clearly do not reflect the standards we aim to provide. While we are glad that our team reacted immediately and provided fresh sheets as well as technical assistance, we fully agree that these situations should ideally not occur in the first place. We appreciate your honest feedback, as it helps us to identify and improve such shortcomings. Kind regards, Your team at Novotel Nürnberg Centre Ville

Customer review rating 4.0/5

August K. Business - Confirmed reviews ALL

Rooms were updated and nice. Larger room footprint in the executive rooms. Front desk was always a challenge. Bar and Restaurant Staff were EXCELLENT. Water pressure in shower could have been better but ok. mattress was ok, split duvets were a small for a large 6.0 tall man making it a bit uncomfortable. Air Conditioning in my room did not work well but other colleagues said their did work well.

Dear August, thank you very much for taking the time to share such detailed feedback about your stay. We are pleased to hear that you enjoyed our updated and spacious Executive Rooms and that you appreciated the larger room layout. It is also wonderful to read your special praise for our bar and restaurant team – we will gladly share your kind words with them, as recognition like this means a lot to our colleagues. At the same time, we regret that some aspects of your stay did not fully meet your expectations. We are sorry to hear that your experience at the front desk was not always as smooth as it should have been. We also appreciate your comments regarding the shower water pressure, bedding comfort, and air conditioning. Regarding the shower, please note that the water pressure is intentionally adjusted as part of our sustainability measures to reduce water consumption. We understand that this may feel different depending on personal preference and appreciate your understanding. Regarding the bedding, please note that we are always happy to assist with additional options upon request whenever possible. We also regret that the air conditioning in your room did not perform as expected and will take your comment seriously for further review. Thank you again for your valuable and balanced feedback, and we hope to have the pleasure of welcoming you back in the future. Best regards Your team from Novotel Nürnberg Centre Ville

Customer review rating 4.0/5

John A. Business - Confirmed reviews ALL

Nice location. But the restaurants could use some help

Dear John, thank you very much for sharing your feedback with us. We are pleased to hear that you enjoyed our convenient location and that this contributed positively to your stay. At the same time, we regret that our lunch and dinner menu did not fully meet your expectations. Our menu is designed to offer a varied selection so that there should be something for every taste, but we understand that personal preferences can differ and appreciate your honest feedback in this regard. Comments like yours are very valuable to us and help us to continuously review and further improve our culinary offering. Thank you again for your feedback, and we hope to welcome you back in the future. Best regards Your team from Novotel Nürnberg Centre Ville

Customer review rating 3.5/5

Dominik S. Business - Confirmed reviews ALL

Everything was good but the bed and pillows were way too hard and uncomfortable for me. Breakfast was okay, the sauna and pool are great. Location is superb

Dear Dominik, thank you very much for taking the time to share your feedback with us. We are pleased to hear that you enjoyed many aspects of your stay, especially our super location as well as the sauna and pool area. It is always wonderful to know that these facilities contributed to a relaxing and enjoyable experience. At the same time, we are sorry to learn that the mattress and pillows did not fully meet your personal comfort preferences. As sleeping comfort can be perceived very individually, we truly appreciate your honest feedback. Please note that softer pillows are available upon request, and our team is always happy to assist whenever possible to make your stay even more comfortable. We are also glad that you found our breakfast satisfactory overall. Thank you again for your valuable comments, and we hope to have the pleasure of welcoming you back in the future. Best regards Your team from Novotel Nürnberg Centre Ville

Customer review rating 2.5/5

Sungkuk K. Business - Confirmed reviews ALL

Extremely disappointing considering the price.

Dear Sungkuk, thank you for taking the time to share your feedback. We are truly sorry to read that your stay did not meet your expectations, especially in relation to the price paid. We understand how disappointing this can feel when the overall experience does not fully match what was anticipated. Your feedback is very important to us, as it helps us better understand where we can improve and where guest expectations may not have been met. We appreciate your honest comments and hope to have the opportunity to provide you with a better experience in the future. Best regards Your team from Novotel Nürnberg Centre Ville

Other web-users rate our hotel

  • 1,270 reviews 9.4/10 Location
  • 1,397 reviews 7.8/10 Room
  • 1,025 reviews 8/10 Service
  • 72 reviews 2.8/10 WiFi
  • 915 reviews 8.2/10 Breakfast
  • 580 reviews 7.2/10 Cleanliness
  • 477 reviews 8/10 Pool
  • 355 reviews 8.7/10 Wellness Area

Powered by Trustyou

Our other establishments nearby

All our hotels in Nuremberg