Novotel Nuernberg Centre Ville 4.5 stars

Customer review rating (ALL Rating) 4.6/5 429 reviews

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Novotel Nuernberg Centre Ville - Image 1
Novotel Nuernberg Centre Ville - Image 2
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Bahnhofstrasse 12, 90402 Nuremberg, Germany

Description

Hotel extras

  • Family rooms, children's playroom, stroller rental, and special family offers

  • Green Key certified! Sustainability is a top priority for us

  • Wellness and fitness area with a view over the rooftops of Nuremberg

  • Complimentary Wi-Fi available in all rooms

  • Secure parking in our underground garage

Our accommodation(s)

Hotel location

Novotel Nuernberg Centre Ville

Bahnhofstrasse 12
90402 Nuremberg
Germany

GPS:49.44695, 11.085784

Telephone
Fax +49 911 30035777

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

PIZZERIA POSTA

Our Pizzeria Posta serves Italian dishes such as pizza, pasta, antipasti and daily specials. The restaurant is open daily from 5 PM to 10 PM. Buon appetito.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  429 reviews

TripAdvisor Rating  4.5/5  1,221 reviews

Certificate of excellence 2024

Fraudulent Practices and Deceptive Standards at Novotel Nürnberg Centre Ville

TripAdvisor rating 1.0/5

Kamila B TripAdvisor review

Our experience at Novotel Nürnberg Centre Ville was profoundly disappointing, marked by unethical and fraudulent practices. The hotel knowingly misrepresents its services, particularly with long-standing, unresolved WiFi issues that have been repeatedly acknowledged by management since 2022. Despite promises to address these problems, including a public statement in October 2024, no meaningful action has been taken. Our stay in an executive room was marred by non-functional WiFi, forcing us to rely on costly Swiss phone data and endure multiple trips to reception. Staff appeared trained to feign ignorance, dismissing these recurring issues as isolated incidents—a deceitful tactic that adds insult to injury. This pattern of misrepresentation extends beyond the WiFi. Basic amenities, such as bedding comfort, fail to meet advertised standards, as reflected in numerous guest reviews. Guests should be aware: this property’s practices amount to deception. Accor must address these issues to uphold its reputation and ensure ethical standards at Novotel Nürnberg Centre Ville. Until then, we cannot recommend staying here.

Great Hotel Close to Christmas Markets and Train

TripAdvisor rating 5.0/5

Kevin H Families - TripAdvisor review

Great hotel, clean and in an excellent location close to Christmas market. We stayed here for the Christmas market. We arrived late due to flight delays. Our room was ready. A spare bed was set up for our 10 year old son. Our room faced the rail tracks but there was no noticeable noise from the trains. We enjoyed the breakfast in the morning and the food was excellent. The staff was friendly in the restaurant. I would recommend this hotel if you’re in Nuremberg for the Christmas market. It was a 15 minute walk straight to the market.

Excellent

Customer review rating 4.5/5

Ingrid Families - Confirmed reviews ALL

We have been staying here regularly over the new year period. The hotel always provided an excellent service, each stay was special! Thank you so much !

Christmas in Nurnberg

TripAdvisor rating 5.0/5

Peter G Families - TripAdvisor review

Our stay at Novotel Nurnberg was great! the room was very spacious, clean and comfortable. we had a queen sized bed and a pull out queen sized bed for the kids. both were very comfortable although the pull out bed was a bid hard. The bathroom also was very nice with heated floors. The bathroom exhaust fan did not seem powerful enough though so it got a bit steamy after a shower. But overall a great hotel very close to the train station and the old city.

Overall good stay

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Good location and nice rooms. Breakfast very busy and chaotic in small part of the hotel. EV Chargers occupied by cars that were done charging and no assistance from hotel staff in terms of getting the cars moved.

Dear Frederik, Thank you for your feedback and for choosing to stay with us! We're glad to hear that you enjoyed our location and the rooms. We apologize for the inconvenience you experienced with the EV chargers and the breakfast area. We'll certainly look into improving the accessibility of the charging stations and the overall breakfast experience to avoid overcrowding. Additionally, we appreciate your comments regarding the missing hand soap and shampoo in your room and the Wi-Fi connection. We will address these issues to ensure a more comfortable stay for our future guests. Thank you again for sharing your thoughts. We hope to welcome you back soon for a better experience! Kind regards, Alexander Schroll, Deputy General Manager

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Other web-users rate our hotel

  • 1,181 reviews 9.4/10 Location
  • 1,283 reviews 7.7/10 Room
  • 845 reviews 8/10 Service
  • 75 reviews 3.4/10 WiFi
  • 883 reviews 8.3/10 Breakfast
  • 505 reviews 7.8/10 Pool
  • 500 reviews 7.2/10 Cleanliness
  • 358 reviews 8.8/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.