Novotel Nuernberg Centre Ville 4.5 stars

Customer review rating (ALL Rating) 4.5/5 376 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Children stay for free, buggy rental, bike rental and children's menu

  • Restaurant Pizzeria Posta serving Mediterranean cuisine

  • Secure parking in our underground parking garage

  • Wellness area with a view over the rooftops of Nuremberg

  • Pets are not allowed!

Our accommodation(s)

Hotel location

Novotel Nuernberg Centre Ville

Bahnhofstrasse 12
90402 Nuremberg
Germany

GPS:49.44695, 11.085784

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

PIZZERIA POSTA

Our Pizzeria Posta serves Italian dishes such as pizza, pasta, antipasti and daily specials. The restaurant is open daily from midday until 11 PM. Buon appetito!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  376 reviews

TripAdvisor Rating  4.5/5  1,181 reviews

Certificate of excellence 2023

Mixed experience

TripAdvisor rating 3.0/5

Benamard Families - TripAdvisor review

The checkin experience was quick and positive. When entering the rooms we noticed the AC was not working in either of them. We left to tour the city and asked the reception to handle it. When we came back we found out it was fixed in one room only. We asked again to fix it, they asked one of the persons to take a look but he was clueless, 30 minutes later a technician arrived, but again just tapped the controller and said it will be fine soon and of course it wasn't. So no AC at summer. Otherwise the rooms are comfortable, well maintained and clean. Comfortable bed. Breakfast was ok. Good variety. Tables were cleaned quickly.

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Staffs are not friendly and unprofessional. I found a fly in the room which is not supposed to be in a hotel, I called up the reception to ask for help but no people comes. Then the next day the fly was still there, didn't fix the problem. It's irritated when the fly was around the room, I heard it flied around my head at night!! In addition, the hotel over-charged the bill, they charged me the converter but I had returned to the counter when checked-out. Luckily, I checked the bill by myself on the spot.

Terrible reception poor english and very rude personnel

TripAdvisor rating 1.0/5

Valli F TripAdvisor review

Booked an executive for family of 4, fully flex, paid upfront as a present for my guests. When asking to change it to 2 double rooms and pay the difference those really narrow minded receptionists with quite poor english and rude manners refused to do the change. They asked me to pay for an extra room instead. At least they could be kind. And when my guests checked in few hours later, the same personnel was very rude to them as well, with no reason whatsoever. Management should review the approach...and the choice of their personnel. Negative experience.

Very enjoyable stay in a well-located hotel

TripAdvisor rating 5.0/5

pablo6804 TripAdvisor review

We really enjoyed our stay at the Hotel Novotel Nuernberg Centre Ville, which is an excellent choice for Nuremberg. The hotel is just a couple of minutes walk from the train station and also very close to the Old Town. The staff were very friendly and helpful, and immediately offered to send us complimentary capuccinos as the coffee machine in our room did not work. The room was spacious and the layout worked well. Everything was clean as one would expect. Although small, the swimming pool was also a pleasure. All in all, we had a very enjoyable stay at this hotel and in Nuremberg.

Good stay

Customer review rating 3.5/5

Nadeem A. Business - Confirmed reviews ALL

Everything as expected .

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Other web-users rate our hotel

  • 1,044 reviews 9.3/10 Location
  • 1,163 reviews 7.6/10 Room
  • 736 reviews 7.8/10 Service
  • 49 reviews 5.2/10 WiFi
  • 661 reviews 8.5/10 Breakfast
  • 486 reviews 7.6/10 Pool
  • 463 reviews 7/10 Cleanliness
  • 315 reviews 9.1/10 Wellness Area

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