Novotel Nuernberg Centre Ville 4.5 stars

Customer review rating (ALL Rating) 4.6/5 362 reviews

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Description

Hotel extras

  • Family rooms, children's playroom, stroller rental, and special family offers

  • Green Key certified! Sustainability is a top priority for us

  • Wellness and fitness area with a view over the rooftops of Nuremberg

  • Complimentary Wi-Fi available in all rooms

  • Secure parking in our underground garage

Our accommodation(s)

Hotel location

Novotel Nuernberg Centre Ville

Bahnhofstrasse 12
90402 Nuremberg
Germany

GPS:49.44695, 11.085784

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

PIZZERIA POSTA

Our Pizzeria Posta serves Italian dishes such as pizza, pasta, antipasti and daily specials. The restaurant is open daily from 5 PM to 10 PM. Buon appetito.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  362 reviews

TripAdvisor Rating  4.5/5  1,217 reviews

Certificate of excellence 2024

Clean Hotel, great location let down by overzealous Housekeeping

TripAdvisor rating 3.0/5

teamjudd TripAdvisor review

We stayed here as a family of 10 to visit the Christmas markets this year. Our party consisted of 6 adults and four children across three rooms. The hotel was clean and pleasant & the location allowed easy access to the town. Our trip was marred however, by the house keeping staff knocking on our doors and coming into the rooms before 9am each morning! As we were on holiday and the days were full of walking and late nights, we were rather hoping for a lie-in, but the housekeeping team woke us all early every day leading to rather grumpy children by the end of the day! The Wifi is abysmal so absolutely no use if you're planning on working or need the internet for any reason. And lastly the pillows and duvets were paper thin and mattresses rock hard.

Super service from Rajan and team

TripAdvisor rating 5.0/5

Mardus M TripAdvisor review

Outstanding service from a lovely receptionist, Rajan. Accomodating helpful attitude with a smile and a pleasure to talk to. Gluwein at the bar and service there was good too :-). Thank you for a lovely stay Rajan and the whole Novotel team.

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

Very good except for internet connection

Dear Jana, Thank you for your valuable feedback. We are delighted to hear that you enjoyed your stay and appreciated our accommodation, team, and sustainable development initiatives. We apologize for the inconvenience caused by the weak internet connection. Please rest assured that we will address this issue to ensure a more reliable Wi-Fi experience for future guests. We look forward to welcoming you back soon! Best regards, Alexander Schroll, Deputy General Manager

Great Location

Customer review rating 5.0/5

Jeffb Couples - Confirmed reviews ALL

Our rooms was spacious on the 6th floor. Used the gym briefly. Bar was nice, great location of the hotel by the train station. They limit the number of WiFi devices. Ask the front desk for a ticket that gives you 3 more devices.

Dear Jeff, Thank you very much for sharing your feedback with us. We're delighted to hear that you enjoyed the spacious room, the convenient location, and the facilities such as the gym and bar. We appreciate your understanding regarding the WiFi device limitations. We always provide additional tickets for more devices upon request, and we're glad to hear that the front desk was able to assist you with that. Your positive comments are greatly appreciated, and we hope to welcome you back in the future. Best regards, Alexander Schroll, Deputy General Manager

No room available despite reservation

Customer review rating 1.0/5

Michael R. Business - Confirmed reviews ALL

Despite early reservation the room was not reserved. The hotel offered was unacceptable. I only received an email from the hotel after checking in. If it can be avoided, I will avoid the hotel!

Dear Michael, Thank you for sharing your feedback with us. We would like to understand more about the incident and kindly invite you to contact us again so that we can investigate this matter further. If you made a reservation that was not guaranteed, please note that rooms are only held until 6:00 PM on the day of arrival. In case we are fully booked, we may have to release the room for resale. To avoid such situations, we always recommend guaranteeing your reservation with a credit card, especially if you plan to arrive after 6:00 PM. We look forward to hearing from you and hope to resolve this matter to your satisfaction. Sincerely, Alexander Schroll, Deputy General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,156 reviews 9.4/10 Location
  • 1,251 reviews 7.9/10 Room
  • 813 reviews 8/10 Service
  • 70 reviews 3.4/10 WiFi
  • 848 reviews 8.4/10 Breakfast
  • 486 reviews 7.9/10 Pool
  • 477 reviews 7.7/10 Cleanliness
  • 347 reviews 8.9/10 Wellness Area

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