ibis Nuernberg Altstadt

Customer review rating (ALL Rating) 4.3/5 816 reviews

ibis Nuernberg Altstadt - Image 1
ibis Nuernberg Altstadt - Image 2
ibis Nuernberg Altstadt - Image 3
ibis Nuernberg Altstadt - Image 4

Description

Hotel extras

  • The hotel is located right next to the main train station

  • Free WIFI throughout the hotel

  • Air-conditioned rooms

  • Family rooms

  • Greenkey Certification

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

ibis Nuernberg Altstadt

Koenigstrasse 74
90402 NUREMBERG
Germany

GPS:49.448088, 11.080667

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

Our hotel bar welcomes you around the clock. Drinks and snacks are served 24 hours a day and you can also watch live sports on Sky. WIFI is available free of charge. We look forward to your visit!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  816 reviews

Customer review rating 4.5/5

Roland K. Solo - Confirmed reviews ALL

ok

Customer review rating 4.5/5

Stephanie N. Friends - Confirmed reviews ALL

The hotel is perfectly situated, close to the station, in the old town. The room and beds are comfortable. It's a shame the windows are so high and small, when you're on the 6th floor, because we're sure there's a nice view. And also a shame the lift wasn't working in the morning. Apart from that, everything went smoothly.

Dear Guest, Thank you very much for your wonderful 90-point review and for sharing your experience with us. We are delighted that you enjoyed our central location close to the station and in the heart of the old town, as well as the comfort of your room and beds. Your high ratings for booking, check-in, cleanliness, team, and overall stay are greatly appreciated. We also appreciate your feedback regarding the high and small windows on the 6th floor and the lift not being operational in the morning. Your comments are valuable and will help us to identify improvements for our guests’ experience. It is wonderful to hear that, despite these minor inconveniences, everything else went smoothly. We look forward to welcoming you back to ibis Nürnberg Altstadt for another enjoyable stay. Kind regards, Mostafa Elsayed Guest Experience Manager ibis Nürnberg Altstadt

Customer review rating 4.5/5

Anthony O. Solo - Confirmed reviews ALL

Great value for money

Dear Guest, Thank you very much for sharing your wonderful feedback regarding your stay at ibis Nürnberg Altstadt. We are delighted to hear that you enjoyed our excellent location, found great value for money, and appreciated the cleanliness and spaciousness of your room. It is especially rewarding to know that our team, particularly our receptionist, contributed to making your stay so positive. Your kind words about our service and sustainability efforts are greatly appreciated and will be shared with the team. We look forward to welcoming you back on your next visit to Nürnberg for another excellent experience. Kind regards, Mo Elsayed Guest Experience Manager ibis Nürnberg Altstadt

Customer review rating 4.5/5

Elizabeth M. Solo - Confirmed reviews ALL

Great room- a fridge for my medicine would have been nice but It can survive a day

Dear Guest, Thank you very much for your kind feedback regarding your stay at ibis Nürnberg Altstadt. We are delighted to hear that you had a pleasant overnight stay and found our booking process easy. Your comments about the room and the suggestion for a fridge for your medicine are noted—we will consider this for future room improvements to enhance guest comfort. It is wonderful to know that you were satisfied with the cleanliness, the team, and the overall experience, and we hope to welcome you back soon for another enjoyable stay in Nürnberg. Kind regards, Mo Elsayed Guest Experience Manager ibis Nürnberg Altstadt

Customer review rating 2.0/5

Morgan W. Families - Confirmed reviews ALL

Despite being on the 6th floor a loud Air-conditioning unit or something similar outside our window cause excessive and constant noise though our stay. The lift was faulty and the safe surely and unwelcoming. Bed uncomfortable and room very basic.

Dear Guest, Thank you for taking the time to share your feedback regarding your stay at ibis Nürnberg Altstadt. We are very sorry to hear that your experience did not meet your expectations. We sincerely apologize for the noise issues from the air-conditioning unit and the discomfort you experienced with the bed and room facilities. We also regret that your check-in experience and interactions with our front desk left you feeling unwelcome. This is certainly not the standard of service we strive to provide. Your comments regarding the room finish, soundproofing, and staff interactions have been shared with the relevant teams to improve both our facilities and guest experience. We truly hope you might consider giving us another opportunity to provide a more comfortable and enjoyable stay in the future. Kind regards, Mostafa Elsayed Guest Experience Manager ibis Nürnberg Altstadt

Other web-users rate our hotel

  • 828 reviews 9.6/10 Location
  • 742 reviews 6.2/10 Room
  • 600 reviews 8.4/10 Service
  • 15 reviews 7.1/10 WiFi
  • 412 reviews 5.5/10 Comfort
  • 370 reviews 8.8/10 Breakfast
  • 296 reviews 7.1/10 Cleanliness
  • 103 reviews 4.6/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Nuremberg