Mercure Hotel Trier Porta Nigra 4 stars

Name: 4 star Mercure Hotel Trier Porta Nigra - ALL
Address: Porta-Nigra-Platz 1, TRIER, 54292, Germany
Telephone: +4965127010
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 1,469 reviews

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Porta-Nigra-Platz 1, 54292 TRIER, Germany

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Mercure Hotel Trier Porta Nigra

Hotel for travellers looking for local and authentic experiences

Enjoy the view of Trier's most famous sight: The 4-star Mercure Hotel Trier Porta Nigra has 106 air-conditioned rooms with free WIFI. Our hotel is CCH certified. Use the event area with 4 meeting rooms for your meetings or celebrations of up to 200 people. How to get there: The main station is 500 m away. Luxembourg Airport is 40 km away. By car, you may reach us via the A602. A public underground parking garage is available.

Enjoy the hotel's central location with a direct connection to the indoor parking garage. Attractions are within walking distance.

Founded by the Romans in 16 BC, Augusta Treverorum is now called Trier: 9 surprisingly well-preserved Roman and medieval cultural monuments, which are UNESCO World Heritage Sites, are the pride of this Moselle city.

Our hotel bar and restaurant Vis-à-Vis is open for guests from Monday to Sunday from 5 PM. Our team will be happy to serve you from Sunday - Thursday until 11 PM and Friday - Saturday until 12 AM.

Christopher Lubk, Hotel Manager

ALLSAFE approved hotel

Hotel extras

An ALLSAFE-certified hotel
Superior and Privilege Rooms with a view of Porta Nigra
Parking lot and garage at the hotel, special price for hotel guests.
Old town nearby the hotel, within walking distance
Terrace opposite the famous Porta Nigra

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Room

Standard Double Bed

3 persons

Bedding 1 x Double bed(s)

Room

Single Standard Room

One person

Bedding 1 x Single bed(s)

Room

Superior Room with double bed and a view of the Porta Nigra

2 persons

Bedding 1 x Double bed(s)

Room

Superior Room with 2 single beds and a view of the Porta Nigra

2 persons

Bedding 1 x Twin bed(s)

Room

Privilege Room with double bed and sofa

3 persons

Bedding 1 x Double bed(s)

Hotel location

Mercure Hotel Trier Porta Nigra

Porta-Nigra-Platz 1
54292 TRIER
Germany

GPS:49.760239, 6.644096

+49 651 27010

+49 651 2701170

TRIER

Railway station

Access: 500 m / 0.31 mi 10 min walk / 5 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Restaurant
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

VIS-À-VIS

Vis a Vis - Food, Drinks & You. The name says it all: Sit, drink, eat and work as you want and like. Inspiration for good ideas, good decisions and good conversations.

RESTAURANT PORTA

You can enjoy regional and international dishes in the pleasant atmosphere of our "Porta" restaurant. Opening hours may vary.

Our guest reviews

Really helpful staff

Anonymous Couples - 9/19/2023 Confirmed reviews ALL

Claudia on Reception and Adeleide in the Bar are brilliant

Dear Ms. L., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your remarks on Claudia and Adeleide. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Christopher Lubk General Manager

Well Located, nice room with a view.

Rob Families - 9/15/2023 Confirmed reviews ALL

Well Located, nice room with a view. Friendly reception. Clean. Extensive breakfast buffet.

Dear Mr. v., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel Trier Porta Nigra. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room in particular. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Christopher Lubk General Manager

Good Location, friendly staff

Matt Solo - 9/13/2023 Confirmed reviews ALL

I stayed 3 nights. The hotel has a good location for exploring Trier, and the staff were friendly and helpful.

Dear Mr. W., Thank you for staying with us at Mercure Hotel Trier Porta Nigra and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review and the positive remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Christopher Lubk General Manager

Trier break.

Mick M. Friends - 9/11/2023 Confirmed reviews ALL

Everything perfect except for the checkout on departure. We opted for the quick card drop-box checkout procedure and gave payment card details on arrival. Dropped off the room keys on departure but the payment card details had not been verified the previous evening which resulted in a few phone calls to sort out the issue after we had departed the hotel. Excellent breakfast buffet at the hotel.

Dear Mr. M., I am very pleased that you took the time to review your visit with us at Mercure Hotel Trier Porta Nigra. Thank you for your positive review, the nice feedback, and also for your critique regarding the check-out. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Christopher Lubk General Manager

Anonymous Families - 9/8/2023 Confirmed reviews ALL

The staff is just sooo nice.

Dear Ms. B., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel Trier Porta Nigra. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Christopher Lubk General Manager

In partnership with TripAdvisor

Web-users rating

Other web-users rate our hotel

892 reviews 9.5/10 Location
1,050 reviews 7.1/10 Room
771 reviews 8.2/10 Service
10 reviews 1.4/10 WiFi
605 reviews 8.1/10 Breakfast
285 reviews 7.6/10 Cleanliness
257 reviews 3.4/10 Vibe
206 reviews 5.8/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.