Mercure Hotel Trier Porta Nigra 4 stars

Customer review rating (ALL Rating) 4.5/5 1,700 reviews

Mercure Hotel Trier Porta Nigra - Image 1
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Description

Hotel extras

  • Terrace opposite the famous Porta Nigra

  • Superior and Privilege Rooms with a view of Porta Nigra

  • Parking lot and garage at the hotel, special price for hotel guests.

  • Old town right by the hotel, within walking distance

  • Inviting meeting rooms with natural light and professional equipment

Our accommodation(s)

Hotel location

Mercure Hotel Trier Porta Nigra

Porta-Nigra-Platz 1
54292 TRIER
Germany

GPS:49.760239, 6.644096

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,700 reviews

TripAdvisor Rating  4.0/5  1,134 reviews

Well located

Customer review rating 4.5/5

Jose M. Couples - Confirmed reviews ALL

A good experience in front of the Porta Nigra and downtown

Dear Jose M. Arranz, We very much appreciate your comments regarding your stay at the Mercure Hotel Trier Porta Nigra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Team

Great location

Customer review rating 4.0/5

Tony Solo - Confirmed reviews ALL

Nice hotel. Good location.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christopher Lubk Direktor

Very well located opposite the Porta Nigra and very close to the town

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Good breakfast, nice room and pleasant, helpful staff

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christopher Lubk Direktor

Excellent

Customer review rating 4.5/5

Eric Families - Confirmed reviews ALL

Helpful staff, room requests met, good parking and location

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christopher Lubk Direktor

Invoice not splitted

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

4 guests 4 rooms, but when checking out, only print 4 invoices in one name. in-convenience for apply for reimbursement in our company.

Dear Xueqian B., Thank you for taking the time to tell us about your experience at the Mercure Hotel Trier Porta Nigra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christopher Lubk Direktor

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Other web-users rate our hotel

  • 1,074 reviews 9.5/10 Location
  • 1,248 reviews 7.3/10 Room
  • 896 reviews 8.5/10 Service
  • 11 reviews 5.3/10 WiFi
  • 719 reviews 8.5/10 Breakfast
  • 388 reviews 7/10 Cleanliness
  • 337 reviews 2.8/10 Vibe
  • 203 reviews 4/10 Value

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