Customer review rating 4.5/5 3,294 reviews
ALLSAFE approved hotel
An ALLSAFE certified hotel
Superior and privilege room with a view of Porta Nigra
Car park, parking garage right at the hotel, special price - hotel guests.
Old town next to the hotel, reachable on foot
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
You can enjoy regional and international dishes in the pleasant atmosphere of "Porta" restaurant from 6 to 9pm. Opening hours may vary.
A glass of wine after work or the favorite cocktail - in our bar "Vis à Vis" with Wi-Fi access we are set to every wish. Currently, our kitchen is open from 6 p.m. to 9 p.m.
Check-in from - Check out up to
At the 4-star Mercure Hotel Trier Porta Nigra, you have the choice of Standard Rooms with single or double bed and Superior and Privilege rooms equipped with double beds. The Superior and Privilege rooms overlook the Porta Nigra, as do our hotel's two Maisonette Suites. All 106 rooms are air-conditioned and have WIFI access. One child aged up to 12 may stay in their parents' room free of charge.
Standard Double Bed
Single Standard Room
Superior Room with double bed and a view of the Porta Nigra
Superior Room with 2 single beds and a view of the Porta Nigra
Privilege Room with double bed and sofa
Number of meeting rooms: 6
Maximum size: 155 m²
Maximum capacity: 160 people
Maximum banquet capacity: 64 people
100% genuine reviews from our guestsFind out more
Post Covid Travel
Limey Families - 19/10/2021 Confirmed reviews ALL
A fantastic stay, only downside was we arrived really early and weren’t able to check in early, came back to the hotel about 1430, was checked in but still couldn’t go to the room.
Good to finally be able to come back
Anonymous Couples - 15/10/2021 Confirmed reviews ALL
We had a mostly good stay. As with many hotel chains the experience is somewhat impersonal with no real interaction with staff. A good clean large room with good bathroom facilities. It would be nice to have toilet paper at a 4* hotel that was not so closely related to sandpaper. I did have an issue with my booking in that my original email was ignored until I translated it into German and then I got an immediate response, I would suggest if I can translate it to send than the same can be done on receipt. .
Johan Families - 21/09/2021 Confirmed reviews ALL
excellent location, hotel a bit dated but well maintained. I reserved via the Accor app for a combined offer (including breakfast and internet). Unfortunately, by oversight I indicated it was for one person (myself) and I was accompanied by my son. Upon arrival, the staff put me on a higher rate and at checkout I was surprised about the bill. The staff was not convincing in explaining the difference (part might have been due to language problems) and proposed to reimburse me 14 eur cash for the parking. I still think I overpaid and the service was far below the standard of courtesy I am used from Accor. Overall I left unsatisfied and I hope that this is a one off event at an Accor hotel.
Well located - yes but not good stay
Hatem Business - 19/09/2021 Confirmed reviews ALL
Tye hotel is considered 4 stars However, no fitness center, sauna or pool No tea/coffee corner in rooms No free water provided No amenities ( Shampoo, conditioner, shower gel ) only one cheap gel for hair and body which is illogical! I have to ask for slippers, clothes iron ss they are not in room by default I have stayed at many many 3, 4 and 5 stars hotels I believe This Hotel should be in 3 stars category..
Lee Friends - 27/08/2021 Confirmed reviews ALL
The stay was great. I really have nothing to complain about. Would have been nice to have in room coffee ☕ other than that this hotel has everything you need to have a great trip to Trier.
Our most recent 20 reviews
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At 710 m