Mövenpick Hotel & Apartments Bur Dubai 5 stars

Customer review rating (ALL Rating) 4.3/5 1,319 reviews

Mövenpick Hotel & Apartments Bur Dubai - Image 1
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Description

Hotel extras

  • Central location in Bur Dubai, next to Dubai Landmark - Dubai Frame and near the airport

  • Four restaurants and bars plus outdoor shisha lounge, a nightclub and a trendy Korean spa

  • Pool, fitness centre, salon, sauna and steam room

  • Meeting rooms and a ballroom with hydraulic stage

  • Green Globe Certified, Platinum Status, 313 newly renovated rooms, suites and hotel apartments

Our accommodation(s)

Hotel location

Mövenpick Hotel & Apartments Bur Dubai

19th Street Oud Metha, Opposite American Hospital, PO BOX 32733
32733 DUBAI
United Arab Emirates

GPS:25.23384, 55.311714

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,319 reviews

TripAdvisor Rating  4.5/5  3,139 reviews

Certificate of excellence 2024

It wasn't as expected.

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

A hotel of this level is supposed to care about its guests. It was my friend's birthday during the holiday period and we couldn't do anything for him after informing the hotel staff. It is normal for the hotel to make a special day without informing them in advance. It was a bad day for my friend's family.

Dear HASSAN S., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel & Apartments Bur Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Damir Kartal Cluster General Manager

Appartment are Perfecf

Customer review rating 4.5/5

Tushar Business - Confirmed reviews ALL

We stayed in Appartment , Its perfect Appartment are big and have good large balcony . Every thing is good .

Dear Tushar B., We very much appreciate your comments regarding your stay at the Mövenpick Hotel & Apartments Bur Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Damir Kartal Cluster General Manager

Disappointing

Customer review rating 1.0/5

Na Business - Confirmed reviews ALL

Good reservations process telephonically Upon arrival, no warm welcome, indifference and focused on the screen not the customer Extended stay by one night - Arrogant male receptionist who has no business dealing with guests A very kind concierge and porter team A very lovely experience in the Mezzanine terrace Terrible noise due to an event [drumming and shouting] from the Mezzanine A kind porter who assisted me with luggage and taxi

Dear Shona M., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel & Apartments Bur Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Damir Kartal Cluster General Manager

Amazing Night

TripAdvisor rating 5.0/5

Christian T TripAdvisor review

Movenpick international nights. Anamae Faraz Khin are all accommodating and food was amazing thank you for taking care of us we will recommend it to our friends and family. Wonderful night we look forward to come back again in movenpick chef live kitchen

Dear christianK3815AG, We very much appreciate your comments regarding your stay at the Mövenpick Hotel & Apartments Bur Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Damir Kartal General Manager

Good Stay

Customer review rating 4.5/5

Parvinder S. Families - Confirmed reviews ALL

Service is good

Dear PARVINDER S., We very much appreciate your comments regarding your stay at the Mövenpick Hotel & Apartments Bur Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Damir Kartal Cluster General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 641 reviews 8.8/10 Location
  • 1,539 reviews 8.1/10 Room
  • 3,503 reviews 9.5/10 Service
  • 21 reviews 6.2/10 WiFi
  • 767 reviews 8.1/10 Cleanliness
  • 418 reviews 7.4/10 Breakfast
  • 124 reviews 8.9/10 Pool

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