Mövenpick Hotel & Apartments Bur Dubai 5 stars

Customer review rating (ALL Rating) 4.4/5 1,780 reviews

Mövenpick Hotel & Apartments Bur Dubai - Image 1
Mövenpick Hotel & Apartments Bur Dubai - Image 2
Mövenpick Hotel & Apartments Bur Dubai - Image 3
Mövenpick Hotel & Apartments Bur Dubai - Image 4

Description

Hotel extras

  • Rooftop pool with stunning Burj Khalifa skyline views in the heart of Dubai

  • Kids stay entertained while you unwind, with family rooms and pool access for easy weekends

  • Evening dining experiences with outdoor seating, skyline views, and relaxed moments

  • Meeting rooms and a grand ballroom for conferences, weddings and memorable events

  • 1, 2 & 3-bedroom apartments with kitchen, living space and comfort designed for family stays

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mövenpick Hotel & Apartments Bur Dubai

19th Street Oud Metha, Opposite American Hospital, PO BOX 32733
32733 DUBAI
United Arab Emirates

GPS:25.23384, 55.311714

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,780 reviews

Customer review rating 2.5/5

Hassan N. Families - Confirmed reviews ALL

Dear Hassan N., Thank you for sharing your experience with us. I sincerely apologize for the inconvenience you faced regarding the interconnected room arrangement and the delay in its availability. We strive to ensure a seamless check-in process, and I regret that we fell short in this instance. Additionally, I appreciate your feedback regarding our recreational offerings; guest satisfaction is important to us, and your comments will be taken into consideration as we evaluate our services. Thank you for your understanding, and we hope to welcome you back in the future. Best Regards, Damir Kartal Cluster General Manager

Customer review rating 5.0/5

Abdul S. Couples - Confirmed reviews ALL

Dear Abdul S., Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you found our establishment amazing and enjoyed your time with us. Your positive feedback motivates our team to continue providing exceptional service. Best Regards, Damir Kartal Cluster General Manager

Customer review rating 4.5/5

Anand K. Families - Confirmed reviews ALL

Dear Anand K., Thank you for your kind words regarding the cleanliness of our hotel and the support provided by our staff. We are delighted to know that you had a pleasant experience during your stay. Your feedback is greatly appreciated. Best Regards, Damir Kartal Cluster General Manager

Customer review rating 3.5/5

Firas E. K. Business - Confirmed reviews ALL

Dear Firas E. K., Thank you for your feedback regarding your recent stay. We are pleased to hear that you had a good experience, but we regret the inconvenience caused by the water issue in your bathroom. Your comments are valuable, and we will ensure they are addressed. Best Regards, Damir Kartal Cluster General Manager

Customer review rating 2.5/5

Ahmed A. Friends - Confirmed reviews ALL

Dear Ahmed A., Thank you for sharing your feedback regarding your recent experience at Mövenpick Hotel & Apartments Bur Dubai. While we are pleased to hear that you enjoyed our breakfast, swimming pool, and the efforts of our staff, we sincerely apologize for the inconveniences you encountered during your stay. We acknowledge the importance of responsive customer service and regret that your experience did not meet your expectations, particularly regarding the availability of our guest relations team. The issue with the water leak in your room is concerning, and we apologize for the disturbance caused by the maintenance work. Your comfort is of utmost priority, and we appreciate your understanding in this matter. Regarding the room service discount, we understand your concerns and will review your comments internally to ensure clarity in our offerings. Your feedback helps us improve our services and the overall experience for our guests. We hope to have the opportunity to welcome you back for a more seamless visit in the future. Best regards, Damir Kartal Cluster General Manager

Other web-users rate our hotel

  • 624 reviews 8.9/10 Location
  • 1,178 reviews 8/10 Room
  • 4,143 reviews 9.6/10 Service
  • 17 reviews 6.3/10 WiFi
  • 965 reviews 9/10 Food
  • 609 reviews 8.3/10 Cleanliness
  • 513 reviews 8.9/10 Vibe
  • 506 reviews 8.7/10 Breakfast

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Dubai Hotels