Mövenpick Hotel & Apartments Bur Dubai 5 stars

Customer review rating (ALL Rating) 4.4/5 1,651 reviews

Mövenpick Hotel & Apartments Bur Dubai - Image 1
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Description

Hotel extras

  • Central location in Bur Dubai, next to Dubai Landmark - Dubai Frame and near the airport

  • Four restaurants and bars plus outdoor shisha lounge, a nightclub and a trendy Korean spa

  • Pool, fitness centre, salon, sauna and steam room

  • Meeting rooms and a ballroom with hydraulic stage

  • Green Globe Certified, Platinum Status, 313 newly renovated rooms, suites and hotel apartments

Our accommodation(s)

Hotel location

Mövenpick Hotel & Apartments Bur Dubai

19th Street Oud Metha, Opposite American Hospital, PO BOX 32733
32733 DUBAI
United Arab Emirates

GPS:25.23384, 55.311714

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,651 reviews

Customer review rating 4.5/5

Dinesh V. Business - Confirmed reviews ALL

good hospitality - appreciate it - Esp at reception Ms Priyanka is an asset - Proactive with Smile to go out of way and assist - Well Done - and the Manager front office - sorry dont have his name - European gentleman I guess.

Dear Dinesh V., Thank you for your kind words regarding our location and service. We are delighted to hear that you appreciated the hospitality provided by Ms. Priyanka and our front office manager. Your feedback is invaluable to us, and we look forward to welcoming you back in the future. Best Regards, Damir Kartal Cluster General Manager

Customer review rating 0.5/5

Sandra K. Families - Confirmed reviews ALL

this hotel was absolutely nowhere near the rank of 5 stars. The rooms had no balcony and no possibility to open the window. The food was 90% salad and very little choice, especially for a child who had nothing. And let me also mention that in the end they charged us €70 for snacks and even water that was in the room, which we always had for free on every trip.

Dear Sandra K., Thank you for sharing your feedback regarding your recent stay. I regret to learn that your experience did not meet your expectations. Our rooms are designed to provide a comfortable atmosphere, and I understand your desire for more options. Regarding our dining selection, we continually strive to cater to diverse preferences, including those of younger guests. As for the charges, our policy does include a fee for in-room refreshments, which may differ from other establishments. Your comments are valuable, and I appreciate your insights. Best Regards, Damir Kartal Cluster General Manager

Customer review rating 5.0/5

Harivadan L. Business - Confirmed reviews ALL

I would like to sincerely appreciate Ms. Priyanka Bhatt, Customer Service Executive, for her outstanding support and professionalism during my interaction with Mövenpick Hotel & Apartments Bur Dubai. Her approach was warm, courteous, and highly efficient. She demonstrated exceptional attention to detail, promptly addressed all queries, and ensured that every aspect of the service experience was handled smoothly and with genuine care. What truly stood out was her willingness to go the extra mile to make guests feel comfortable and valued. Such dedication to customer satisfaction reflects the highest standards of hospitality and is a true asset to the organization. I extend my heartfelt thanks to Ms. Priyanka Bhatt for her excellent service and wish her continued success. Highly commendable and truly appreciated.

Dear Harivadan L., Thank you for taking the time to share your positive experience at Mövenpick Hotel & Apartments Bur Dubai. We are delighted to hear your kind words about Ms. Priyanka Bhatt. It is always gratifying to know that our team members exemplify the high standards of hospitality we strive to maintain. Your recognition of Ms. Bhatt's professionalism and the personalized service you received highlights the commitment we have to ensuring our guests feel valued and comfortable. We will be sure to share your commendation with her, as it serves as a wonderful motivation for our entire team. We appreciate your feedback and look forward to welcoming you back to our hotel in the future. Best Regards, Damir Kartal Cluster General Manager

Customer review rating 5.0/5

Adis I. Couples - Confirmed reviews ALL

Everything was good like always! Amazing Pool & staff. GM Mr Kartal is friendly!

Dear Adis I., Thank you for your kind words about your recent stay. We are delighted to hear that you enjoyed our pool and appreciated our staff's hospitality. Mr. Kartal will be pleased to know of your positive feedback. We look forward to welcoming you back soon. Best Regards, Damir Kartal Cluster General Manager

Customer review rating 5.0/5

Amit M. Families - Confirmed reviews ALL

It’s a beautiful hotel woth nice rooms , good breakfast & amazing front deal staff especially Priyanka who helped us at our check in

Dear Amit M., Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you enjoyed our prime location, comfortable accommodations, and the breakfast offerings. Your appreciation for our front desk staff, particularly Priyanka, will surely be shared with her. Best Regards, Damir Kartal Cluster General Manager

Other web-users rate our hotel

  • 704 reviews 9/10 Location
  • 1,282 reviews 8.1/10 Room
  • 4,301 reviews 9.7/10 Service
  • 19 reviews 8.2/10 WiFi
  • 1,012 reviews 9/10 Food
  • 664 reviews 8/10 Cleanliness
  • 544 reviews 8.7/10 Breakfast
  • 337 reviews 8.2/10 Amenities

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