Mövenpick Hotel & Apartments Bur Dubai 5 stars

Customer review rating (ALL Rating) 4.3/5 1,884 reviews

Mövenpick Hotel & Apartments Bur Dubai - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • Central location in Bur Dubai, next to Dubai Landmark - Dubai Frame and near the airport

  • Four restaurants and bars plus outdoor shisha lounge, a nightclub and a trendy Korean spa

  • Pool, fitness centre, salon, sauna and steam room

  • Meeting rooms and a ballroom with hydraulic stage

  • 313 newly renovated rooms, suites and hotel apartments

Our accommodation(s)

Hotel location

Mövenpick Hotel & Apartments Bur Dubai

19th Street Oud Metha, Opposite American Hospital, PO BOX 32733
32733 DUBAI
United Arab Emirates

GPS:25.23384, 55.311714

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,884 reviews

TripAdvisor Rating  4.5/5  3,034 reviews

Certificate of excellence 2022

Be back soon 🤝

TripAdvisor rating 5.0/5

Traveler259460 TripAdvisor review

Hotel is really nice, And the service is excellent especially Mr Omar and her collegue (the night team) and also the Manager of the Restaurant (breakfast). Room were always clean and we also had acces to the salon in the 4th floor that was really nice and the team too (one guy and one lady from Egypt).

Good experience

Customer review rating 4.5/5

Abdul M. B. Families - Confirmed reviews ALL

Our whole family had a great experience. Rogine took care of all of our request and room assignments. She went above and beyond to take care of us. Also front office manager Taha was there to support us with our needs. We would also like to recognize Nader and manager Mohammad at night they also went above and beyond to take care of my family. We love seeing both if them everytime we come there. Only downside of our stay always has been the hotel room temperature. We always have to complain about it. They did their best but it never got to our desired temperature. This issue only happens at this movenpick we stayed at movenpick in other part of Dubai and Saudia it is never an issue. I hope you guys can address that permanently.

Dear ABDUL b., We very much appreciate your comments regarding your stay at the Mövenpick Hotel & Apartments Bur Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover, thank you for bringing to our attention the warm hospitality extended to you by Rogine, Taha, Nader, and Mohamed during your stay. It is very motivational for all of the team to receive such positive comments. At the same time, we have duly noted the point that you highlighted was not much of your satisfaction about the temperature. Nevertheless, thank you for having taken the time to review us Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Damir Kartal General Manager

A Great Hotel in a convenient location.

Customer review rating 5.0/5

Rich Business - Confirmed reviews ALL

I stayed for 2 nights during a business trip to Dubai. I found the hotel staff to be polite and helpful, the bedroom to be very comfortable and spacious, breakfast was great and the gym was very well equipped. I would certainly return.

Dear Richard L., Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent stay in Dubai It is wonderful to see your pleasant feedback on the hotel. We were delighted to learn that your overall experience of the hotel was up to your greatest satisfaction. Your perfect review is indeed greatly appreciated. Thank you once again for staying with us and we do hope that you would consider staying with us again should your travel plans bring you this way in the near future. Sincerely, Damir Kartal General Manager

Great comfortable stay

Customer review rating 5.0/5

Deepak S. Families - Confirmed reviews ALL

We stayed for a week in Nov'23 with family and i must say that overall the stay was simply amazing. The hotel was luxurious, with good services and hospitality of staff. We are Indian Vegetarian family, and great part was the vegetarian spread in breakfast. Hotel also offers free shuttle to Dubai Mall & One of the beach, which is again a value add. Thanks to the Hotel staff and management for making every customer special and comfortable

Dear EKTA S., Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent stay in Dubai It is wonderful to see your pleasant feedback on the hotel. We were delighted to learn that your overall experience of the hotel was up to your greatest satisfaction. Your perfect review is indeed greatly appreciated. Thank you once again for staying with us and we do hope that you would consider staying with us again should your travel plans bring you this way in the near future. Sincerely, Damir Kartal General Manager

Outdated apartment

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

I stayed at the apartment for 5 weeks, it is not really a 5 star experience as the apartments are very old and outdated. It needs a major renovation on the interiors. It was scary to be alone in the apartment because it is so old and creepy. There are lots of bugs everywhere and birdshit outside the windows. I strongly recommend a renovation and update, if not do not use the 5 star hotel name on it.

Dear Guest, Thank you for taking the time to provide us with your feedback regarding your stay. We are pleased to hear that you were able to enjoy the comfort of our accommodations during your five-week stay. At Mövenpick, we are committed to offering our guests an unparalleled experience through good service and comfortable, stylishly designed accommodation. We understand that our guests have different tastes and expectations when it comes to aesthetics, comfort, and convenience. That is why we strive to make sure that all of our apartments have the necessary amenities, including modern interiors, comfortable furnishings, and up-to-date decor. Thank you again for taking the time to share your experience with us. We look forward to welcoming you back soon! Damir Kartal General Manager

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Other web-users rate our hotel

  • 644 reviews 8.8/10 Location
  • 1,582 reviews 7.9/10 Room
  • 3,369 reviews 9.4/10 Service
  • 24 reviews 7/10 WiFi
  • 1,025 reviews 8.6/10 Food
  • 778 reviews 7.9/10 Cleanliness
  • 421 reviews 7/10 Breakfast

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