ibis budget Melbourne Airport 3 stars

Customer review rating (ALL Rating) 3.8/5 1,074 reviews

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Description

Hotel extras

  • Close to Melbourne Airport and the International and Domestic Terminals.

  • On-site car parking available. $20 Per Night for In House Guests.

  • Just 20 minutes to the Melbourne CBD.

  • 24-hour self-service check-in available.

  • Free Wi-Fi.

Our accommodation(s)

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Hotel location

ibis budget Melbourne Airport

Caldwell Drive, Melbourne Airport
3045 TULLAMARINE
Australia

GPS:-37.671162, 144.854697

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  1,074 reviews

TripAdvisor Rating  3.0/5  1,427 reviews

Over priced

Customer review rating 1.5/5

Colin S. Couples - Confirmed reviews ALL

Not a hotel I wouldn't recommend to older people. No lifts...lug bags up stairs. No one to help...no shuttle service to airport.....over priced as we unknowingly book thru an American site.. all in usd.. international fees... all up costed $260 for one night in a tiny room. Very basic to uncomfortable.

Dear Colin, Thank you for taking the time to share your feedback. We are sorry to hear that certain aspects of your stay at ibis budget Melbourne Airport did not meet your expectations. Our hotel aims to provide a convenient and budget-friendly option for travelers, and we understand that the absence of a lift can be a challenge for some of our guests, especially those who might require additional assistance. While our three-story building currently only has stair access, we will take your feedback into consideration as we continuously seek to improve our guest experience. Additionally, we apologize for any inconvenience you experienced due to the lack of luggage assistance. We strive to maintain a balance between offering affordable accommodation and providing essential services. We regret that this had an impact on your departure experience. Our location, just a short walk from the airport terminals, is designed to provide easy access without the need for a shuttle service, however, we understand that this may not suit everyone. We also acknowledge your comments on the room pricing and understand that unexpected fees, such as those from third-party booking sites, can be frustrating. We encourage our guests to book directly with us to avoid additional charges and gain access to the best available rates. Our team is committed to ensuring our rooms are clean, comfortable, and meet the needs of our guests. We regret to hear that the room did not provide the level of comfort you expected. We hope that you will return in the future for a more enjoyable stay. Kindest regards, ibis Budget Melbourne Airport Team

Convenient stay

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

Location was great for a night stay after late night flight. Overall everything was comfortable, just a bit of noise from the fan in bathroom

Dear Guest, Thanks for your review about our hotel. We are delighted that you found your stay comfortable and our hotel's proximity to the airport convenient, especially after a late flight. Our goal is to provide a practical and cost-effective solution for travelers like yourself. However, we apologize for the disturbance caused by the bathroom fan. We understand that a peaceful environment is essential and regret any inconvenience this may have caused during your stay. Nonetheless, we are pleased that the location of our hotel was beneficial for your travel needs. Being within walking distance of the airport allows our guests to enjoy a stress-free journey to their next destination. We are hoping to welcome you back in the future. All the best. ibis Budget Melbourne Airport Team

Conveniently located

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Convenient location. Is what it is budget accommodation.

Dear Guest, Thank you for taking the time to share your review. We are delighted that you appreciated our hotel's convenient location, which is within easy walking distance from Melbourne International Airport. Indeed, our position is ideal for travelers who need quick access to the airport terminals. We understand that clarity regarding the return of room keys is important, and we apologize for any confusion experienced during your stay. We will take your comments into consideration as we continually strive to enhance our guest experience. We hope you managed to take advantage of our close proximity to the airport and the various local dining options within a short walk from the hotel. We hope we will have the opportunity to see you again in the future. Best regards, ibis Budget Melbourne Airport Team

Relaxing night

Customer review rating 4.5/5

John Business - Confirmed reviews ALL

A great place to stay. Nice and quiet and only a short walk to T1. Room was tiny, but as I was only there to sleep that did not matter. Will certainly consider it again.

Dear John, Thank you for taking the time to share your review. We are truly glad to hear that your stay with us was a pleasant one. We are delighted that you found the tranquility of our establishment conducive to a relaxing night and appreciated the convenience of our location to T1, ensuring a stress-free journey to the airport. Our team strives to provide a clean and tidy environment, as evident by your room's condition, and we're pleased it met your expectations. However, we recognize that our room sizes reflect our commitment to providing budget-friendly accommodation options. We apologize if this aspect did not fully meet your needs. Our goal is to balance affordability with comfort and we appreciate your understanding. Finally, we take pride in our hotel's proximity to Melbourne Airport, allowing for easy access to the terminals without the need for a shuttle service. We're glad you could capitalize on this during your stay. We hope we will have the opportunity to see you again in the future. Best regards, ibis Budget Melbourne Airport Team

Rough

Customer review rating 2.5/5

James Families - Confirmed reviews ALL

The place felt dirty. Bed didn't even have a proper doona cover. Breakfast was supposed to be included but the bread and muffins were really stale to the point they felt like they'd already been toasted. I asked if there was any fresh bread but was told with a smile that that's all there was. I would've had cereal but the milk was sitting on the bench in a glass jar and was warm so didn't feel comfortable drinking.

Dear James, Thank you for taking the time to share your review. We are delighted that you found our staff to be polite and helpful, as we strive to provide service that is both welcoming and attentive. However, we are sorry to hear that some aspects of your stay did not meet your expectations. We understand how crucial a comfortable bed and well-appointed room are for a restful night's sleep, and we regret if we fell short in this regard. Moreover, we apologize for any concerns you had with the freshness and temperature of our breakfast offerings. Our goal is to ensure that every guest starts their day on the right note with our included breakfast service, and it seems we missed the mark during your visit. Finally, we regret to hear that the overall cleanliness was not up to our usual standards, and we will be reviewing this feedback with our housekeeping team to ensure our accommodations are always at their best. We hope we will have the opportunity to see you again in the future. Best regards, ibis Budget Melbourne Airport Team

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