Novotel Melbourne Airport 4.5 stars

Customer review rating (ALL Rating) 4.3/5 4,641 reviews

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Description

Hotel extras

  • A premium experience that's more than just an airport hotel

  • At Terminal 4 and a short walk to all MEL Airport terminals

  • Italian restaurant and wine bar, cafe and bakery, plus a pub

  • Health & wellness hub with gym, spa, indoor pool & infrared sauna

  • High-tech coworking facilities and the airport's largest ballroom

Our accommodation(s)

Hotel location

Novotel Melbourne Airport

1 Grants Road, Melbourne Airport
3045 MELBOURNE
Australia

GPS:-37.67533, 144.85047

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  4,641 reviews

Customer review rating 5.0/5

Deb R. Couples - Confirmed reviews ALL

From the time we walked in the doors the staff were so friendly and helpful

Dear Deb, Thank you for your fantastic review and perfect score! We’re delighted to hear your stay was absolutely fantastic and that our team made such a positive impression from the moment you arrived. Providing friendly and helpful service is what we strive for every day, so it’s wonderful to receive your feedback. We truly appreciate your support and look forward to welcoming you back again soon. Warm regards, BiVi JU Assistant Manager

Customer review rating 5.0/5

Lindy M. P. Couples - Confirmed reviews ALL

Great customer service, room was lovely and surprisingly quiet. Helpful with parking and ease of arrival and check in

Dear Lindy, Thank you for your fantastic review and perfect score! We’re delighted to hear that everything was wonderful from the moment you arrived, and that you enjoyed our great customer service, comfortable and quiet room, and the ease of parking, check-in, and arrival. It’s especially great to know our team made your experience smooth and welcoming. We truly appreciate your feedback and look forward to welcoming you back again soon. Warm regards, BiVi JU Assistant Manager

Customer review rating 3.0/5

Skahill A. Solo - Confirmed reviews ALL

You need hot water, not warm. A very disappointed traveller

Customer review rating 2.0/5

John W. Couples - Confirmed reviews ALL

We wauted 15 munutes to check in and on return 42 minutes to have car park tucket validated. It was a real downer to the end of a great holiday. We i complained about wait time it was suggested all we wanted was freebues

Customer review rating 5.0/5

Amanda L. Solo - Confirmed reviews ALL

Easy to get to from the terminal, just a short walk. Caught the free shuttle back to the airport as it was an early morning start. Food was good in the hotel bar and the room was lovely. Pretty quiet too considering it was an airport hotel.

Dear Amanda, Thank you for your wonderful review and perfect score! We’re delighted to hear you enjoyed our convenient location, easy access from the terminal, and the complimentary shuttle service for your early departure. It’s also great to know you had a pleasant dining experience in the hotel bar and found your room comfortable and quiet despite our airport setting. We truly appreciate your feedback and look forward to welcoming you back again soon. Warm regards, BiVi Ju Assistant Manager

Other web-users rate our hotel

  • 1,524 reviews 9.1/10 Location
  • 2,485 reviews 7.9/10 Room
  • 2,275 reviews 7.2/10 Service
  • 23 reviews 6.4/10 WiFi
  • 1,045 reviews 6.1/10 Food
  • 788 reviews 8.1/10 Cleanliness
  • 746 reviews 8.1/10 Amenities
  • 628 reviews 9.1/10 Vibe

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