Novotel Melbourne Airport 4.5 stars

Customer review rating (ALL Rating) 4.3/5 4,873 reviews

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Description

Hotel extras

  • A premium experience that's more than just an airport hotel

  • At Terminal 4 and a short walk to all MEL Airport terminals

  • Italian restaurant and wine bar, cafe and bakery, plus a pub

  • Health & wellness hub with gym, spa, indoor pool & infrared sauna

  • High-tech coworking facilities and the airport's largest ballroom

Our accommodation(s)

Hotel location

Novotel Melbourne Airport

1 Grants Road, Melbourne Airport
3045 MELBOURNE
Australia

GPS:-37.67533, 144.85047

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  4,873 reviews

Customer review rating 4.5/5

Philip M. Couples - Confirmed reviews ALL

Excellent

Dear Phillip, We very much appreciate your comments regarding your stay at the Novotel Melbourne Airport. It is always a pleasure to receive positive feedback. We are delighted to hear that you enjoyed our convenient location, friendly staff, and the quality of our food. We also hope your early departure to the airport went smoothly. I will share your comments with our team, as I am sure this feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BiVi Ju Assistant Manager

Customer review rating 4.5/5

Kelsey G. Friends - Confirmed reviews ALL

Friendly service, clean and comfortable room. Our meal at the restaurant surprisingly good

Dear Kelsey, It was a pleasure to receive this great review. We’re thrilled to hear you had such a pleasant stay at Novotel Melbourne Airport. Our team takes pride in delivering warm hospitality, and we’re delighted you found your room spotless and relaxing. It’s also wonderful to know your meal at Boccata Restaurant exceeded expectations, our chefs love crafting memorable dining experiences for guests. We all look forward to seeing you again in the future. Best regards, Yahya Virk, Assistant Manager - Night

Customer review rating 4.5/5

Harlene H. Friends - Confirmed reviews ALL

Had 1 night before an early flight- great dinner, shuttle bus service to International terminal. Would go again

Dear Harlene, Thank you for your wonderful review and for choosing to stay with us before your early flight. We are delighted to hear that you enjoyed your dinner experience and found our shuttle bus service to the International Terminal convenient and reliable. It is especially pleasing to know that you would choose to stay with us again. We truly appreciate your kind feedback and look forward to welcoming you back in the future. Kind regards, BiVi Ju Assistant Manager

Customer review rating 4.5/5

Venita W. Families - Confirmed reviews ALL

Always an overall positive stay.

Dear Venita, Please accept our sincere thanks for this glowing review. We are thrilled you enjoyed your stay at Novotel Melbourne Airport. It’s wonderful to hear you found our location convenient and appreciated the included shuttle service. Our team takes pride in making every booking seamless through the Accor ALL App, and we’re delighted your family felt well taken care of. Your kind words about our cheerful staff and loyalty program mean a great deal to us. The entire team looks forward to welcoming you back in the future. Best wishes, Yahya Virk, Assistant Manager - Night

Customer review rating 3.5/5

Jane M. Business - Confirmed reviews ALL

Clean and comfortable. Just a few little things. Fridge door very loud to open. No bathrobe.

Dear Jane, Thank you for taking the time to share your feedback. We’re delighted your stay was comfortable and that our cleanliness standards met your needs. That said, we sincerely regret that some aspects of your room amenities fell short of your expectations. Your feedback about sustainability initiatives has been noted, and we remain committed to enhancing our environmental practices. Finally, we’re pleased our location provided the convenience you needed for your business trip. The proximity to all airport terminals continues to be a highlight for many of our guests. Best regards, Yahya Virk, Assistant Manager - Night

Other web-users rate our hotel

  • 1,601 reviews 9.1/10 Location
  • 2,614 reviews 7.9/10 Room
  • 2,390 reviews 7.3/10 Service
  • 24 reviews 6.9/10 WiFi
  • 1,098 reviews 6.3/10 Food
  • 829 reviews 8.2/10 Cleanliness
  • 772 reviews 8.1/10 Amenities
  • 651 reviews 9.1/10 Vibe

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