Novotel Melbourne Airport 4.5 stars

Customer review rating (ALL Rating) 4.3/5 4,010 reviews

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Description

Hotel extras

  • A premium experience that's more than just an airport hotel

  • At Terminal 4 and a short walk to all MEL Airport terminals

  • Italian restaurant and wine bar, cafe and bakery, plus a pub

  • Health & wellness hub with gym, spa, indoor pool & infrared sauna

  • High-tech coworking facilities and the airport's largest ballroom

Our accommodation(s)

Hotel location

Novotel Melbourne Airport

1 Grants Road, Melbourne Airport, Tullamarine
3045 TULLAMARINE
Australia

GPS:-37.67533, 144.85047

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  4,010 reviews

Customer review rating 3.5/5

Bolton G. Business - Confirmed reviews ALL

Nice hotel, food in pub was average at best though, and very expensive for what it was.

Dear G., Thank you for your valuable feedback. We’re delighted your stay with us was enjoyable and that our convenient location complemented your business trip. It’s wonderful to hear our team’s welcoming approach made your visit smoother. However, we’re sorry the dining experience in our pub didn’t meet expectations. While our menus aim to balance quality with airport pricing, we’ll certainly review your feedback with our culinary team. Lastly, we’re glad our room amenities provided the comfort needed during your travels. As a valued ALL member, we hope to offer an enhanced experience on your next visit. We look forward to welcoming you again soon. Best wishes, Monica Lei Assistant Manager

Customer review rating 4.5/5

Frank J. Couples - Confirmed reviews ALL

One night…not much to say…the front desk person was very helpful at are arrival.

Dear Frank, It was a pleasure to receive this kind review of your time with us. We’re delighted to hear your time at Novotel Melbourne Airport met your expectations. It’s wonderful to know our team made a positive impression during your arrival. We take pride in offering seamless check-ins and are glad this contributed to your stay. We look forward to welcoming you for another pleasant stay. Best wishes, Monica Lei Assistant Manager

Customer review rating 5.0/5

Ann V. D. T. Solo - Confirmed reviews ALL

was only there from late evening to early morning so no experience of what you offer!

Dear Ann V., Thank you very much for this kind review. We are thrilled to know you enjoyed your stay at Novotel Melbourne Airport. It’s wonderful that our convenient location near the airport terminals provided ease during your brief visit. Your kind recommendation means a lot to our team! We hope to see you again on a future visit. Kind regards, Monica Lei Assistant Manager

Customer review rating 1.5/5

Ads F. Couples - Confirmed reviews ALL

Got charged twice for water and chips then Also charged for beers and sprite which we did not consume. It has taken over a week corresponding via email and still not resolved.

Customer review rating 5.0/5

William B. Families - Confirmed reviews ALL

Room very clean , private with a great view to the runway

Dear William, Thank you very much for your kind feedback. We are delighted you had such a wonderful time with us. It is fantastic to hear you appreciated the clean and private room, along with the captivating runway views. Our team takes pride in creating comfortable spaces that enhance your stay. We are also glad you found the Accor ALL app booking process smooth and enjoyed the thoughtful welcome package designed for our Platinum members. Once again, thank you for choosing us for your family trip. Your loyalty as a Platinum member means a great deal, and we are thrilled you would recommend both our hotel and the ALL program. We certainly look forward to the pleasure of welcoming you back in the future. Kind regards, Monica Lei Assistant Manager

Other web-users rate our hotel

  • 1,346 reviews 9/10 Location
  • 2,158 reviews 8/10 Room
  • 1,986 reviews 7/10 Service
  • 21 reviews 5.5/10 WiFi
  • 917 reviews 5.9/10 Food
  • 689 reviews 8.4/10 Cleanliness
  • 656 reviews 8.1/10 Amenities
  • 557 reviews 9/10 Vibe

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