Novotel Melbourne Airport 4.5 stars

Customer review rating (ALL Rating) 4.3/5 3,543 reviews

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Novotel Melbourne Airport - Image 1
Novotel Melbourne Airport - Image 2
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1 Grants Road, Melbourne Airport, Tullamarine, 3045 MELBOURNE, Australia

Description

Hotel extras

  • A premium experience that's more than just an airport hotel

  • At Terminal 4 and a short walk to all MEL Airport terminals

  • Italian restaurant and wine bar, cafe and bakery, plus a pub

  • Health & wellness hub with gym, spa, indoor pool & infrared sauna

  • High-tech coworking facilities and the airport's largest ballroom

Our accommodation(s)

Hotel location

Novotel Melbourne Airport

1 Grants Road, Melbourne Airport, Tullamarine
3045 MELBOURNE
Australia

GPS:-37.67533, 144.85047

Telephone
Fax +61 3 4247 2100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,543 reviews

Customer review rating 4.0/5

Richard G. Solo - Confirmed reviews ALL

Lovely short stayover

Dear Richard, Thank you very much for your kind feedback. We’re delighted you found our location convenient for your travel needs and enjoyed your brief visit with us. That said, we regret any disappointment regarding our environmental initiatives and appreciate your perspective helping us improve. Our team was particularly pleased to hear your kind words about their service, especially from our colleague who made such a positive impression. We look forward to seeing you again. Kind regards, Aman kaur, Assistant manager

Customer review rating 5.0/5

Paul M. Solo - Confirmed reviews ALL

Great hotel and the upgrade was appreciated

Dear Paul, It was a pleasure to receive this kind review of your time with us. We’re delighted your experience at Novotel Melbourne Airport matched the high standards we aim to provide all our guests. Our team takes pride in enhancing stays through thoughtful upgrades like yours, and we’re especially pleased you found our booking process straightforward through the Accor ALL app. Tarik and our reception colleagues will be thrilled to receive your kind recognition - they strive to make every interaction memorable for our valued ALL members. The entire team look forward to welcoming you back for a future visit. Kind regards, Aman kaur, Assistant manager

Customer review rating 5.0/5

Maureen P. Couples - Confirmed reviews ALL

Check in hassle free. Wonderful to walk into room & see it clean, well equipped & comfy seats to unwind a bit before sleep. Bed was welcome & comfortable. Unfortunately didn't have time for breakfast, check out again easy. Everything met our expectations & staff involved all helpful. Thank you! .

Dear Maureen, Thank you for this positive review. We’re delighted you chose our airport hotel for your late arrival and found everything met your needs. Our team takes pride in providing seamless check-ins and well-appointed rooms that help guests unwind after travel. The housekeeping staff will be pleased to know their attention to detail contributed to your comfortable stay. We’re also glad our convenient processes made your departure stress-free. We look forward to welcoming you back. Best regards, Aman kaur, Assistant manager

Customer review rating 5.0/5

Mr M. T. Business - Confirmed reviews ALL

Everything about experience was great and would highly recommend this hotel

Dear Mr M., Thank you for your feedback. We’re delighted you enjoyed your stay at Novotel Melbourne Airport. It’s wonderful you found our booking process through travel agents seamless and appreciated our reception service. That said, we regret any inconvenience during your arrival and remind guests our 24-hour shuttle service connects directly to all terminals. Finally, we’re pleased our loyalty program enhanced your stay and hope you’ll enjoy more benefits during future visits. We look forward to welcoming you back. Best wishes, Aman kaur, Assistant manager

Customer review rating 4.0/5

Rodney B. Couples - Confirmed reviews ALL

Room comfortable, bedside phone did not work. Cafe and meals available at limited times

Dear Rodney, It was a pleasure to receive this kind review of your time with us. We’re delighted you found your room comfortable and appreciated our breakfast team’s exceptional service. However, we regret the inconvenience with our in-room amenities and dining availability. Our shuttles run every 15 minutes but airport traffic can occasionally cause delays. The café maintains specific operating hours to ensure fresh offerings, though we understand this may not always align with guest schedules. Finally, we hope you appreciated our unique location just minutes from all terminals - a convenient base whether arriving or departing Melbourne. We hope to see you again soon for another enjoyable experience. Best wishes, Aman kaur, Assistant manager

Other web-users rate our hotel

  • 1,182 reviews 8.9/10 Location
  • 1,880 reviews 7.8/10 Room
  • 1,754 reviews 6.9/10 Service
  • 18 reviews 4.9/10 WiFi
  • 810 reviews 6/10 Food
  • 604 reviews 8.4/10 Cleanliness
  • 568 reviews 7.9/10 Amenities
  • 504 reviews 8.9/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.