Mantra Bell City Preston 4.5 stars

The room was clean, however, that's the only positive comment I have. The window wasn't sealed and the wind whistled loudly all night long. The lovely new frosted glass door to the bathroom unfortunately allowed the light from the new modern mirror to keep shine light through to the bedroom, where most people would prefer a dark room to sleep in. The staff member on reception stated my Accor Classic membership had expired, however, it worked perfectly when I booked into the Mantra in Mackay only a day or so later?

Bed was very small . Good experience although price was high considering no facilities.

Was a shame that the restaurant had renovations, understandable tho. They referred us to neighbouring bar/bistro which was fine for dinner, but did not offer much at all for breakfast.

It will be lovely when it's finished we will stay a lot hopefully will be looked after

Rooms were refurbished and the bed was comfortable

The room was quite good but there were plumbing issues in the bathroom & the grouting around the vanity looked very poor quality. The bed was good, plent of pillows. The air conditioner didn't appear to work very well. I have trying to Chromecast to the T V. With the hotel in the process of being renovated there was builders supplies every where & there was no bar or restaurant. I had to go to the hotel next door. The staff at reception were very helpful & friendly.

The staff were very friendly and helpful, it was a pleasant stay.

Clean and tidy, however there were no tea and coffee facilities in room, booking indicated there was, also there was only enough shower gel, shampoo and conditioner for 1 guest, not 3 as per booking. No hand soap in room. There was no book or compendium which outlined emergency procedures, local telephone numbers, hotel facilities etc.

Extremely comfortable room - nicely refurbished. The foyer and restaurant have been really nicely renovated, too. Nice, quiet room. Good shower, too. Staff very friendly and helpful.

Lovely stay, staff very helpful, Just rooms set up with TV and centre post/wall was a bad design function, and stubbed my toes a couple of times when entering bathroom due to tile installation.. overall service was great

Felt very well looked after, phone was always answered immediately and staff helped straight away with any concerns. Were always polite and welcoming.

Currently under renovation- will be amazing when complete

Lovely accommodation. Clean. Tidy. Quiet. Comfortable bedding. Lovely hot shower. Meal making facilities in room. Extra seating and lights Plenty of PowerPoints and USB points.

The hotel staff were fantastic. Easy location to find via bus. Room decor dated and needs a refresh. Television remote required each channel to be inputted. Which was painful so I just stared out the window.