Novotel Melbourne Preston 4.5 stars

My husband and I had an overnight stay following my day surgery - the staff were wonderful, arranging a meal to be sent to our room whilst my husband dined in the restaurant, the room was large, great TV and very comfortable bedding, which I truly appreciated. Looking forward to another stay here very soon.

We recently stayed at the Novotel Melbourne Preston for one night as we had an appointment early the next morning in the area and lived in regional Victoria. Interesting that that you cannot actually drive in and park in front of the entry to the hotel as it is blocked and your only other option is to either park in the underground carpark or in Hotham Street until you have actually checked in. Also felt that it was unusual that the lift from the underground car park actually takes you into the building across from the foyer of the hotel where the restaurant is located. Maybe some better instructions would be helpful. Apart from that our room was clean, spacious and had lovely floor to ceiling windows but a very small bathroom. Unfortunately the windows are not double glazed as the Bell Street traffic noise started before 6.00am so if booking ask for a room not facing Bell Street. The room had a small kitchenette which crockery for 2, a microwave, toaster, kettle and a coffee machine. Strangely it had a small hotplate but nothing with which to cook on it. Our bed and pillows were very comfortable. Our package included buffet breakfast in the Stampton & Co which was very tasty.

Welcoming staff, clean well appointed room and a very comfortable bed. Undercover parking was easily accessed, though it was $20.00 per day. The restaurant staff were very attentive and I enjoyed my meals (dinner and breakfast).

We couldn't find fault during our stay, it exceeded our expectations. Our room was very comfortable, as Accor members we appreciated our upgrade. The staff at the restaurant were amazing, special mention to Suman whose service was exceptional. The hotel is within easy walking distance to 86 tram and the woolworths and preston markets were nearby. We will definitely stay here again

Check in was smooth, staff were friendly. A few minutes drive from preston market and wollies. The tram and train staition is just down the road. Room was clean and spacious. Car park used to be free of charge for all hotel guest and recently the hotel implemented parking fee for all hotel guests/visitor parking. For a suburb area, an overnight parking that cost 20 dollars per vehicle is expensive. Management should come up with a better solution regarding this for their hotel guest. The only answer I got was the parking spot was managed by third party, hence there's nothing can be done.