Novotel Melbourne Preston 4.5 stars

Customer review rating (ALL Rating) 4.4/5 16 reviews

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ALLSAFE approved hotel

Hotel extras

  • Lively combination of colours the minute you walk into our rooms.

  • Features a Smart TV, multiple USB hubs, work space, in-room safe and minibar on demand.

  • Wallpaper with local area motifs adorns the walls referencing the areas street art culture.

  • Eco-friendly amenities, a Nespresso machine and an on demand mini bar.

  • Fully self-contained studios apartments with full kitchen facilities available.

Our accommodation(s)

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Hotel location

Novotel Melbourne Preston

215 Bell Street

GPS:-37.746361, 145.008234

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  16 reviews

TripAdvisor Rating  3.5/5  1,846 reviews

Weird and a bit gross

TripAdvisor rating 3.0/5

Joanna N TripAdvisor review

Ah, THIS is the hotel that was functioning as a makeshift prison for refugees in detention. It’s changed its name multiple times since then. Our room certainly had that vibe. Multiple rooms sharing the veranda which means people could have just walked in through the sliding door. Was comfortable and clean enough except for the shower, which was in the smallest room possible. Bashed my head on the mirror spitting out toothpaste. Weird pole in the middle of the doorless shower, which I had to shower in with my head sticking out to avoid bashing it on the shower heads (I’m 5”7! So it’s weird!). Weird step in the middle of the room which you fall off trying to get to the toilet middle of the night. Mould in shower. Close to everything and quiet, but come on. Replace some silicone in the showers. Think about guest safety a bit with the room design.

Dear Guest, Thank you for your feedback on your recent stay. Please accept my apologies as we were not able to meet your expectation. Please be informed that our team is available round the clock and would have bene to happy to move your room, had it been brought to their attention. We do hope to offer you a better experience on your next visit. Regards Dinesh


TripAdvisor rating 5.0/5

Navigator31860072814 Families - TripAdvisor review

Big rooms plenty of space to move in opening windows comfortable beds clean and tidy .Service transport very handy trams to city . Reception every member ready to help with smile. The only thing that we did not like was that you have to pay for parking. Also a swimming pool would be ideal.

Dear Guest, Thank you for your feedback on your recent stay and we sincerely appreciate your comments. The location of the hotel is easily accessible by public transport and is close to high street and Thornbury which is a home to various restaurants and pubs. The nightly parking charge is nominal and the pool is located at our sister property located in the same complex however it does incur a charge of $ 12.00 for an individual or $ 30.00 for a family. This amount can be spent in their restaurant in exchange of an entry to the pool. Regards Dinesh

Beyond expectations

TripAdvisor rating 5.0/5

Stayrelaxed Couples - TripAdvisor review

My husband and I had an overnight stay following my day surgery - the staff were wonderful, arranging a meal to be sent to our room whilst my husband dined in the restaurant, the room was large, great TV and very comfortable bedding, which I truly appreciated. Looking forward to another stay here very soon.

Dear Guest, Thank you for your feedback and we are ecstatic to read that you had a comfortable stay, and the team exceeded your expectation. We are looking forward to welcoming you back to Novotel Preston. Regards Dinesh

Comfortable Bed

TripAdvisor rating 4.0/5

McKenzo TripAdvisor review

We recently stayed at the Novotel Melbourne Preston for one night as we had an appointment early the next morning in the area and lived in regional Victoria. Interesting that that you cannot actually drive in and park in front of the entry to the hotel as it is blocked and your only other option is to either park in the underground carpark or in Hotham Street until you have actually checked in. Also felt that it was unusual that the lift from the underground car park actually takes you into the building across from the foyer of the hotel where the restaurant is located. Maybe some better instructions would be helpful. Apart from that our room was clean, spacious and had lovely floor to ceiling windows but a very small bathroom. Unfortunately the windows are not double glazed as the Bell Street traffic noise started before 6.00am so if booking ask for a room not facing Bell Street. The room had a small kitchenette which crockery for 2, a microwave, toaster, kettle and a coffee machine. Strangely it had a small hotplate but nothing with which to cook on it. Our bed and pillows were very comfortable. Our package included buffet breakfast in the Stampton & Co which was very tasty.

Dear Guest, Thank you for your feedback. The parking is shared among few properties and Novotel only has access to underground parking. the guest can always park in the underground parking and check in after that and register the car with Front Desk team. We do appreciate your rest of the feedback and hoping to serve you again in the future. Regards Dinesh

Family time

TripAdvisor rating 5.0/5

holidayjak Families - TripAdvisor review

Welcoming staff, clean well appointed room and a very comfortable bed. Undercover parking was easily accessed, though it was $20.00 per day. The restaurant staff were very attentive and I enjoyed my meals (dinner and breakfast).

Dear Holidayjak, Thank you for your feedback on your recent stay. We are pleased to hear that you enjoyed your stay and our new menu at the The Stampton restaurant. Looking forward to welcoming you back. Regards Dinesh

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Other web-users rate our hotel

  • 161 reviews 7.8/10 Location
  • 419 reviews 7.4/10 Room
  • 271 reviews 8.7/10 Service
  • 16 reviews 3.7/10 WiFi
  • 259 reviews 6.5/10 Comfort
  • 168 reviews 7.9/10 Cleanliness
  • 74 reviews 8.5/10 Vibe
  • 69 reviews 7/10 Breakfast

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