Novotel Melbourne Preston 4.5 stars

Customer review rating (ALL Rating) 4.4/5 1,418 reviews

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215 Bell Street, 3072 PRESTON, Australia

Description

Hotel extras

  • Lively combination of colours the minute you walk into our rooms.

  • Features a Smart TV, multiple USB hubs, work space, in-room safe and minibar on demand.

  • Close to Home of Matilda's and the recently announces world's coolest street, High Street.

  • Preferred accommodation partner of Football Victoria for 2024-25. https://ftbl.vc/3UmHrbe

  • Fully self-contained studios apartments with kitchen facilities suitable for Long stay.

Our accommodation(s)

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Hotel location

Novotel Melbourne Preston

215 Bell Street
3072 PRESTON
Australia

GPS:-37.746361, 145.008234

Telephone
Fax +61 3 9485 0080

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,418 reviews

Customer review rating 4.5/5

Kate D. Families - Confirmed reviews ALL

Suited our purposes

Dear Kate, Thank you for your positive feedback. We are delighted to hear that you found our hotel comfortable and convenient for your needs. Your satisfaction is important to us, and we look forward to welcoming you back in the future. Best regards, Ash Front Office Manager

Customer review rating 5.0/5

Samantha C. Business - Confirmed reviews ALL

My room was very spacious and comfortable. I really liked that you could open the window if needed for fresh air, however, this was not needed as the room was a perfect temperature even with no cooling/heating. The bed was comfortable. There was a great choice of food which was delicious at the buffet breakfast. Thank you for an enjoyable stay.

Dear Samantha, Thank you for sharing your positive experience at Novotel Melbourne Preston. We are delighted to hear that you found your stay comfortable and well-suited for your conference needs. It is wonderful that you appreciated the spaciousness of your room and were satisfied with the temperature control. We are also pleased that you enjoyed the variety and quality of our buffet breakfast. Your kind words motivate us to maintain our high standards of service. We hope to welcome you back in the future for another enjoyable stay. Best regards, Ash Front Office Manager

Customer review rating 4.0/5

Leila A. Business - Confirmed reviews ALL

comfortable, friendly always greeting with smiles and willing to help

Dear Leila, Thank you for your kind words regarding our staff. We are delighted to hear that you found them to be friendly and helpful during your stay. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Ash Front Office Manager

Customer review rating 3.5/5

Isobel C. Solo - Confirmed reviews ALL

-staff we’re great -room had a column in the middle so you could not see tv at all while on bed. -room was obviously old from damage to skirting board and just general wear and tear -housekeeping would come very late in the day (3pm approx one day). I didn’t need anything apart from towels one day but the one day they did come in, they didn’t even bother changing the sheets or flipping them round at the very least -price doesn’t match the quality of the room -ants everywhere -kitchenette but no tea towel and had to ask for pans if wanted to use it -$20 for parking. Ontop of the hotel cost.

Dear Isobel, Thank you for sharing your feedback regarding your recent stay with us. We truly appreciate your kind words about our staff, and I regret to learn that your experience was not entirely satisfactory. I apologise for the inconvenience caused by the room layout, as well as the condition of the skirting boards, which may have impacted your comfort. We continuously strive to maintain our facilities, and your comments regarding housekeeping schedules and room cleanliness will be carefully reviewed with our team. Regarding the kitchenette, I understand that the absence of certain items may have caused inconvenience. Please note that these items are available upon request, and our team is always happy to assist. Our parking fee reflects standard practice to ensure secure facilities for all guests. That said, we value your perspective on pricing and overall experience, and your feedback will be taken into consideration as we work to enhance our services. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back for an improved experience. Best regards, Ash Front Office Manager

Customer review rating 5.0/5

Xing G. Solo - Confirmed reviews ALL

As a Platinum member, I was upgraded to a large and very well-maintained room. The staff were professional and helpful, and the breakfast offered a good variety. Compared to other Melbourne hotels at this price point, this stay definitely felt like better value.

Dear Xing, Thank you for your kind words regarding your recent stay. We are pleased to hear that you enjoyed the upgrade and found our staff to be professional and helpful. Your feedback regarding the breakfast variety is also appreciated. We look forward to welcoming you back soon. Best regards, Ash Front Office Manager

Other web-users rate our hotel

  • 375 reviews 8.2/10 Location
  • 966 reviews 7.5/10 Room
  • 792 reviews 8.5/10 Service
  • 387 reviews 7/10 Cleanliness
  • 253 reviews 6.4/10 Food
  • 195 reviews 7.4/10 Breakfast
  • 151 reviews 8.8/10 Vibe
  • 36 reviews 9.1/10 Wellness Area

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