Novotel Melbourne Preston 4.5 stars

Customer review rating (ALL Rating) 4.4/5 1,116 reviews

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Description

Hotel extras

  • Lively combination of colours the minute you walk into our rooms.

  • Features a Smart TV, multiple USB hubs, work space, in-room safe and minibar on demand.

  • Close to Home of Matilda's and the recently announces world's coolest street, High Street.

  • Preferred accommodation partner of Football Victoria for 2024-25. https://ftbl.vc/3UmHrbe

  • Fully self-contained studios apartments with kitchen facilities suitable for Long stay.

Our accommodation(s)

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Hotel location

Novotel Melbourne Preston

215 Bell Street
3072 PRESTON
Australia

GPS:-37.746361, 145.008234

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,116 reviews

TripAdvisor Rating  3.6/5  1,867 reviews

Customer review rating 3.0/5

Muhammad N. Business - Confirmed reviews ALL

The room was not cleaned properly and maintained.

Dear Muhammad, Thank you for taking the time to share your feedback regarding your recent stay. I sincerely apologise for the cleanliness and maintenance issues you experienced in your room. We hold our housekeeping standards in high regard, and your comments will be documented for further review with our team to ensure we enhance our services moving forward. Your satisfaction is important to us, and we appreciate your insights. Kind Regards Nicole General Manager

Customer review rating 4.5/5

Vanessa S. Families - Confirmed reviews ALL

We always have a great experience when staying. Staff are very accomodating.

Dear Vanessa, Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our location convenient and our staff accommodating. It is always our aim to provide exceptional service, and your feedback serves as a wonderful affirmation of our team's efforts. We look forward to welcoming you back for another enjoyable stay. Kind Regards Nicole General Manager

Customer review rating 3.0/5

Todd O. Business - Confirmed reviews ALL

Bed was ok and plenty of hot water in shower but unable to cast to TV. Called help line but they never got back to me, so just stayed out of room longer.

Dear Todd, Thank you for taking the time to share your experience at Novotel Melbourne Preston. I am glad to hear that you found your bed comfortable and enjoyed the hot water in the shower. I apologise for the inconvenience you faced with casting to the television and for the lack of response from our help line. Your feedback is valuable, and it will be reviewed to enhance our guest services. Kind Regards Nicole General Manager

Customer review rating 4.5/5

Burke M. Couples - Confirmed reviews ALL

Happy with our room and stay at Novotel. We had everything we needed, quiet room and clean.

Customer review rating 5.0/5

Margaret H. Families - Confirmed reviews ALL

It was fone

Dear Margaret, Thank you for your feedback regarding your recent stay with us. We are delighted to hear that you had a positive experience at Novotel Melbourne Preston. It is our goal to provide a comfortable and enjoyable environment for all our guests. We appreciate your support and look forward to welcoming you back in the future. Kind Regards Nicole General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 317 reviews 8.2/10 Location
  • 832 reviews 7.6/10 Room
  • 670 reviews 8.9/10 Service
  • 319 reviews 7.5/10 Cleanliness
  • 221 reviews 6.7/10 Food
  • 153 reviews 7.5/10 Breakfast
  • 148 reviews 6.3/10 Value
  • 122 reviews 8.7/10 Vibe

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