Novotel Melbourne Preston

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Novotel Melbourne Preston 4.5 stars

Customer review rating (ALL Rating) 4.1/5 201 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Lively combination of colours the minute you walk into our rooms.

  • Features a Smart TV, multiple USB hubs, work space, in-room safe and minibar on demand.

  • Wallpaper with local area motifs adorns the walls referencing the areas street art culture.

  • Eco-friendly amenities, a Nespresso machine and an on demand mini bar.

  • Fully self-contained studios apartments with full kitchen facilities available.

Hotel location

Novotel Melbourne Preston

215 Bell Street
3072 PRESTON
Australia

Telephone +61 3 9485 1000

Fax +61 3 9485 0080

  • NOVOTEL MELBOURNE PRESTON:  513 Panch Health Service/Bell St

  • NOVOTEL MELBOURNE PRESTON:  Tram 86 Bell St/Plenty Rd

  • By plane

    MELBOURNE At 20km / 12.43 miles

  • By plane

    MELBOURNE AIRPORT At 20km / 12.43 miles - Shuttle paying

  • By train

    BELL STATION At 1km / 0.62 miles

GPS:-37.746361, 145.008234

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

The hotel rooms are contemporary and themed with urban décor, open floor plans and finished with the latest technology, including all the facilities you need to make your stay memorable. The rooms are self-contained with kitchen facilities, a mini bar, business desk, LCD TV with Foxtel, and wireless internet (fee applies). Many rooms offer floor to ceiling city or mountain views from private balconies.

Our guest reviews

Our guest reviews for
Novotel Melbourne Preston

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  201 reviews

TripAdvisor Rating  3.5/5  1,831 reviews

GREAT STAY

TripAdvisor rating 5.0/5

Famtraveller8 TripAdvisor review

The staff were very friendly and helpful. The king studio was very spacious, with nice shower and the bed was very comfortable, and the room was quiet. The restaurant was open for buffet breakfast due to it being the Grand Prix weekend, staff were wonderful. We were unable to stay in CBD, but this location is close to tram stop and train station also not too far away.

Dear Famtraveller8, Thank you for your feedback on your recent stay. We are pleased to hear that you had a comfortable stay and commute to city was not an issue. We do hope to have you stay again with us in the near future. Regards Dinesh

Great Hosts

Customer review rating 5.0/5

Frank Business - Confirmed reviews ALL

I have been going to the Novotel Preston almost every week for the past few months and the level of hospitality, presentation of the rooms and the willingness to accommodate requests has been consistently high. It is just a great place to stay when working in that part of the city...

Dear FRANK ANTHONY M., We very much appreciate your comments regarding your stay at the Novotel Melbourne Preston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dinesh

Good Stay

Customer review rating 4.5/5

Russ Families - Confirmed reviews ALL

The Novotel Melbourne Preston was once a hospital which has now been fully renovated and transformed in a hotel. Unfortunately their bar and restaurant was not ready for use but there was a very nice cafe next door for hotel guests to use.

Dear Russell T., We very much appreciate your comments regarding your stay at the Novotel Melbourne Preston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In regards to the points, please ensure that you have linked your QFF to Accor account. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dinesh

Couple of days catching up with family

TripAdvisor rating 4.0/5

Dungog44 TripAdvisor review

Great location out of the CBD for what we needed. Accommodation was roomy and very good. Staff efficient and friendly. The facilities such as restaurants are struggling at this time, so breakfast was simple and provided by adjoining hotel on the weekend.

Dear Dungog44, Thank you for your feedback on your stay. We appreciate your kind words and understanding on the availability of facilities. We hope that you will continue to give us the opportunity to offer you better experience on your next visit. Regards Dinesh

Room

Customer review rating 5.0/5

Paul J. W. Business - Confirmed reviews ALL

Excellent 1st impression to the room

Dear paul w., We very much appreciate your comments regarding your stay at the Novotel Melbourne Preston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dinesh

Good stay, close proximity to event loaction.

Customer review rating 3.5/5

Estera Families - Confirmed reviews ALL

Room met our expectations, bed and bathroom were very good, would recommend to others and consider using Novotel Preston in the future, a satisfied customer.

Dear Nigel S., We very much appreciate your comments regarding your stay at the Novotel Melbourne Preston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dinesh

Good stay

Customer review rating 4.0/5

Rodney C. Families - Confirmed reviews ALL

Clean tidy and good experience

Dear Rodney C., We very much appreciate your comments regarding your stay at the Novotel Melbourne Preston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dinesh

Customer review rating 1.5/5

Stefano V. L. Business - Confirmed reviews ALL

No Restaurant Charge to $200 deposit that’s enough to make me go elsewhere

Dear Steven L., Thank you for taking the time to tell us about your experience at the Novotel Melbourne Preston. I am sorry that you feel a deposit of $ 200.00 is enough to make you go elsewhere. Deposit is a standard procedure and we do offer room service and car parking as chargeable facility. We do hope that apart from the deposit your stay was comfortable and you will give us another opportunity to serve you again in the near future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dinesh

Excellent

Customer review rating 4.5/5

Tjm Business - Confirmed reviews ALL

Great rooms very clean and updated, quiet room was great, reception staff were very professional. Please be sure to stay.

Dear thomas m., We very much appreciate your comments regarding your stay at the Novotel Melbourne Preston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dinesh

Well Located

Customer review rating 4.0/5

Leszek Solo - Confirmed reviews ALL

Have been in the complex since August 2014. Difficult to be describe as last two years have been dominated by Covid and lockdowns. All services were closed for various periods of time. Chill, Pantry, Gym. Disappointing that Fox Footy is no longer available. It i Victoria the home of footy afterall. Disappointing that we are denied access to the swimming pool - especially that it is now heated Maintenance and room service staff continue to provide good service Reception staff friendly and helpful Standard slipped during Covid. Recovering.

Thank You Leszek for your feedback. You are a loyal guest and your feedback has been shared with the management. We wish you well and will continue to see you around. Regards Dinesh

Neat and well presented

Customer review rating 3.0/5

Lachie Solo - Confirmed reviews ALL

Had a few hit and misses with the hotel. Had my smoke alarm have a fault and chirped every few minutes over the first night. The bathroom mirror light didn't work as well. Got transferred to the next room on the next night which was find but the cupboards a heap of paint missing and just looked like it needed a bit a of refresh. Overall though the sheets were clean and had a good interaction with the staff when i did have problem.

Dear Lachlan B., Thank you for taking the time to tell us about your experience at the Novotel Melbourne Preston. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dinesh

Very central for work and plenty of restaurants in High Street

Customer review rating 5.0/5

Trevor Business - Confirmed reviews ALL

Al sway great staff. Very helpful

Hi Trevor, We very much appreciate your comments regarding your stay at the Novotel Melbourne Preston. It is always a pleasure to receive positive feedback from our loyal guests. We will ensure that we continue to provide you with the highest level of service and care during your futrue stays. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dinesh

excellent location for the purpose of my stay

Customer review rating 5.0/5

Susan L. Business - Confirmed reviews ALL

after retuning to Australia after 4 year stint overseas, and needingto be in near proximity to work , the Mantra was an ideal choice . I was a long term stay , 3.5 months and would have stayed longer , but financially this was not possible .

Dear Sue L., We very much appreciate your comments regarding your stay at the Novotel Melbourne Preston. We all miss you here and wish you could have stayed longer with us. We wish you well and hoping that you will not be a stranger and will come and say hi sometime. Regards Dinesh

Great staff, always helpful and happy

Customer review rating 5.0/5

Justin S. Families - Confirmed reviews ALL

Can not fault the mantra/Novatel

Dear Justin s., We very much appreciate your comments regarding your stay at the Novotel Melbourne Preston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dinesh

Clean, comfortable, well located for myself and great staff

Customer review rating 5.0/5

Michael Business - Confirmed reviews ALL

Nothing was too difficult for the staff either at the front desk or in maintenance. They even jump started my car the next morning so could not be anymore forthcoming with praise

Dear Michael A., We very much appreciate your comments regarding your stay at the Novotel Melbourne Preston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dinesh

Well located, nice refurbishment, great gym, good food

Customer review rating 5.0/5

Elizabeth F. Families - Confirmed reviews ALL

We stayed in a suite for four nights, and felt well looked after by the very happy staff. The lobby cafe was excellent for breakfast and lunch. Loved the newly opened gym. Would stay again.

Dear ELIZABETH F., We very much appreciate your comments regarding your stay at the Novotel Melbourne Preston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very 90s

TripAdvisor rating 4.0/5

barrymitchell2020 Business - TripAdvisor review

The hotel staff were fantastic. Easy location to find via bus. Room decor dated and needs a refresh. Television remote required each channel to be inputted. Which was painful so I just stared out the window.

Dear barrymitchell2020, Thank you for your feedback on your recent stay. We are pleased to hear your comments and would like to advise that hotel will soon be undergoing refurbishment. We look forward to welcoming you back to fresher Bell City. Regards Dinesh

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