Novotel Melbourne Preston 4.5 stars

Customer review rating (ALL Rating) 4.4/5 1,230 reviews

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Description

Hotel extras

  • Lively combination of colours the minute you walk into our rooms.

  • Features a Smart TV, multiple USB hubs, work space, in-room safe and minibar on demand.

  • Close to Home of Matilda's and the recently announces world's coolest street, High Street.

  • Preferred accommodation partner of Football Victoria for 2024-25. https://ftbl.vc/3UmHrbe

  • Fully self-contained studios apartments with kitchen facilities suitable for Long stay.

Our accommodation(s)

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Hotel location

Novotel Melbourne Preston

215 Bell Street
3072 PRESTON
Australia

GPS:-37.746361, 145.008234

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,230 reviews

Customer review rating 3.5/5

Felicity C. Couples - Confirmed reviews ALL

The bathroom floor got very wet from the shower design being very small and not screen. It would also be good for parking to be free, given the location in an outer suburb.

Dear Felicity, Thank you for sharing your feedback regarding your recent stay with us. I understand your concerns about the bathroom design and the parking situation. We appreciate your comments as they help us to identify areas for improvement. Our hotel aims to provide a comfortable experience for all guests, and we value your insights on these matters. Regarding the coffee pods we also offer satchels if that is something you would prefer for your future stay. Warm Regards Nicole General Manager

Customer review rating 3.0/5

Skender Z. Couples - Confirmed reviews ALL

Unfortunately we had to cancel our stay due to medical emergency.

Dear Skender, Thank you for reaching out regarding your recent experience. I sincerely regret to hear about your medical emergency that led to the cancellation of your stay. I hope all is ok. Please note that we understand unforeseen circumstances can arise, and our team is trained to assist guests with such situations. Regarding the points we are unable to reissue points due to cancellation at a property level. Warm Regards Nicole General Manager

Customer review rating 3.5/5

Katie S. Friends - Confirmed reviews ALL

Good location and room is clean

Dear Katie, Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our location and found your room to be clean. Your comments are valuable in helping us enhance our services and offerings for our guests. We hope to welcome you back in the future for an even more enjoyable experience. Warm Regards Nicole General Manager

Customer review rating 4.5/5

Juliet D. Couples - Confirmed reviews ALL

Appreciate all time

Dear Juliet, Thank you for your kind feedback. We are delighted to hear that you had an enjoyable experience at Novotel Melbourne Preston. Our team strives to provide exceptional service, and it is gratifying to know that you appreciated their efforts. Your positive remarks will certainly encourage them to continue delivering memorable experiences for all our guests. Warm Regards Nicole General Manager

Customer review rating 5.0/5

Ronald M. B. Business - Confirmed reviews ALL

U feel important every staff is there to help u with anything and very clean rooms and tidy

Dear M.. B., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our staff helpful and attentive, as well as our rooms clean and tidy. Our team strives to create a relaxing environment for all our guests, and it is rewarding to know that you felt valued during your visit. Warm Regards Nicole General Manager

Other web-users rate our hotel

  • 347 reviews 8.1/10 Location
  • 889 reviews 7.6/10 Room
  • 720 reviews 8.6/10 Service
  • 348 reviews 7.6/10 Cleanliness
  • 239 reviews 6.5/10 Food
  • 171 reviews 7.6/10 Breakfast
  • 153 reviews 6.4/10 Value
  • 139 reviews 8.4/10 Vibe

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