ibis Koeln Airport 3 stars

Customer review rating (ALL Rating) 4.1/5 500 reviews

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Description

Hotel extras

  • Good transport connections nearby

  • S-Bahn station within walking distance

  • Affordable hotel parking with video surveillance

  • 24-hour reception service

  • Quiet location

Our accommodation(s)

Hotel location

ibis Koeln Airport

Alter Deutzer Postweg 95
51149 KOELN
Germany

GPS:50.918294, 7.047729

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Relax - you've all the time in the world: Our bar serves beer, drinks and snacks whenever you want them, 24 hours a day. It also offers exciting live sports events on Sky. WIFI is available to use free of charge.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  500 reviews

Customer review rating 5.0/5

John A. Families - Confirmed reviews ALL

Beatrice and the gentleman that was on the front desk the evening of our stay were fantastic. They were incredibly thoughtful and helpful and reminded me why I'm happy to be an Accor member.

Customer review rating 2.5/5

Taylor Business - Confirmed reviews ALL

Welcome ok, place look unappealing (dirty) cable hanging in corridors, furniture stscked everywhere, no bar or restsurant working in evening

Dear Taylor, Thank you for your feedback regarding your recent stay. We sincerely apologize for the cleanliness issues and the appearance of the hotel. Additionally, we regret that our bar and restaurant services were not available during your visit. Your comments are valuable for our continuous improvement. Best Regards, Your ibis Team

Customer review rating 3.5/5

Durval C. Couples - Confirmed reviews ALL

It was OK. It’s seven because the staff was very friendly and helpful, but the place itself isn’t for me. And they need to fix that smell coming from the bathroom drains. Decent breakfast.

Dear Durval C., Thank you very much for your feedback. We appreciate your kind words about the friendliness of our staff. Unfortunately, we regret that the issue with the bathroom drains has affected your experience. Please rest assured that we take such matters seriously in order to maintain our quality standards. Best regards, Your ibis Team

Customer review rating 5.0/5

Karim M. Families - Confirmed reviews ALL

Great

Dear Karim M., Thank you for your positive feedback. We are delighted to hear that you had a great experience during your stay with us. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best Regards, Cazacu Your ibis Team

Customer review rating 3.5/5

Richard S. Families - Confirmed reviews ALL

Decent location being close to S-Bahn Station. Staff, on the whole, were very good although the one who checked us in wasn't the best. Booking wasn't correct as tried to charge us for breakfast, which we had already paid for. Rooms were typical Ibis - clean with a decent bathroom and no frills. Breakfast was a bit hit and miss, hot food was often cold and one morning had obviously been reheated from previous day's leftovers. Pastry selection was good one day then reduced on other two, appreciate may be winding down for Christmas but we're still paying the same for it. For the price, the hotel was fine.

Dear Richard S., Thank you for taking the time to share your feedback regarding your recent stay at ibis Koeln Airport. We appreciate your comments about our location and the cleanliness of the rooms, as well as your positive remarks about our staff, despite your experience during check-in. We sincerely apologize for the confusion with your booking and the breakfast charges. Furthermore, we appreciate your observations regarding the breakfast offerings. We strive to provide a consistent and enjoyable breakfast experience, and it is disappointing to hear that we did not meet your expectations in this regard. Your insights are invaluable to us, and we will take them into consideration as we continue to improve our services. Best Regards, Cazacu Your ibis Team

Other web-users rate our hotel

  • 288 reviews 8.5/10 Location
  • 528 reviews 5.2/10 Room
  • 396 reviews 7.6/10 Service
  • 12 reviews 7.8/10 WiFi
  • 264 reviews 5/10 Cleanliness
  • 206 reviews 6.3/10 Breakfast

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