ibis Koeln Airport 3 stars

Customer review rating (ALL Rating) 4.0/5 655 reviews

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Description

Hotel extras

Free internet access: Whether in the lobby area, at the bar or in room, Wi-Fi can be used for free throughout the hotel. In addition, our Web Corner 24h with online PC and office applications is for free.

Our accommodation(s)

Hotel location

ibis Koeln Airport

Alter Deutzer Postweg 95
51149 KOELN
Germany

GPS:50.918294, 7.047729

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Relax - you've all the time in the world: Our bar serves beer, drinks and snacks whenever you want them, 24 hours a day. It also offers exciting live sports events on Sky. WIFI is available to use free of charge.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  655 reviews

TripAdvisor Rating  3.5/5  422 reviews

Worst place ever !!!

Customer review rating 0.5/5

Ivaylo Business - Confirmed reviews ALL

After my booking for one room with 2 beds, the “lovely” receptionist gave me a room with ONE bed !!! After asking why , he said that is not specified on my booking what room i need . I show him my reservation where very clear is 2 beds !!! His answer was I DONT CARE I DONT HAVE ANY OTHER ROOM !!!! After arguments with him he start to yell and scream on us!!!! Ofcourse we cancel the reservation and we should move to another hotel !!! The manager need to pay attention about hiw personal

Good

Customer review rating 4.5/5

Jeremy Friends - Confirmed reviews ALL

This place saved my skin when a cheap airbnb cancelled on me with no explanation

Dear Jeremy, We are delighted to hear that we could assist you during your unexpected situation. At ibis Koeln Airport, we strive to provide a reliable and comfortable stay for all our guests. Thank you for choosing us and for taking the time to share your experience. We look forward to welcoming you back in the future. Best regards, Philipp Haag Resident Manager

smelly stay

Customer review rating 1.5/5

Michael P. Business - Confirmed reviews ALL

pillow smells of swet!, bathroom is not clean....

Dear Michael P., We are truly sorry to hear about your experience at our hotel. Cleanliness is of the utmost importance to us, and we apologize for the issues you encountered. Rest assured, we will address this with our housekeeping team to ensure such incidents do not recur. Your feedback is invaluable to us as we strive to provide a comfortable stay for all our guests. Sincerely, Philipp Haag Resident Manager

Customer review rating 5.0/5

P.h. Business - Confirmed reviews ALL

Super Hotel 🏨

Average stay

Customer review rating 1.0/5

Søren D. P. Business - Confirmed reviews ALL

Average stay., Seems to have become expensive, with breakfast, parking and accommodation. Lack of good service. Receptionist rude and poor customer service. Not sure would use Hotel again as at that price will look into alternative. sorry about this, but mean it in a good way and for your business.

Sehr geehrter Søren Dahl P., Wir schätzen Ihr Feedback, obwohl es uns leid tut, dass Ihr Aufenthalt nicht Ihren Erwartungen entsprochen hat. Unsere Preise spiegeln unsere hohen Standards wider und beinhalten verschiedene Annehmlichkeiten wie Frühstück und Parkplatz. Wir bedauern zutiefst, dass Sie eine schlechte Serviceerfahrung gemacht haben, was nicht im Einklang mit unseren Richtlinien steht. Wir hoffen, dass Sie uns die Möglichkeit geben, Ihr Bild von uns in Zukunft zu verbessern. Mit freundlichen Grüßen, Philipp Haag Resident Manager

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Other web-users rate our hotel

  • 300 reviews 8.6/10 Location
  • 508 reviews 5.8/10 Room
  • 402 reviews 8.1/10 Service
  • 10 reviews 7.8/10 WiFi
  • 271 reviews 5.6/10 Cleanliness
  • 207 reviews 6.8/10 Breakfast

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