ibis budget Paris La Villette 19th 2 stars

Customer review rating (ALL Rating) 4.1/5 2,941 reviews

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Description

Hotel extras

  • Certified GREEN KEY

  • 2 Metro lines nearby (2 and 5)

  • Zénith de Paris

  • Paying covered car park

  • Open 24 hours

Our accommodation(s)

Hotel location

ibis budget Paris La Villette 19th

57-63, Avenue Jean Jaurès
75019 PARIS
France

GPS:48.884269, 2.375807

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our hotel offers a varied breakfast every morning to start your day. The hardest part is choosing between our energy-filled, indulgent and balanced options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  2,941 reviews

TripAdvisor Rating  3.5/5  1,751 reviews

Excellent staff, good value for money, great location.

Customer review rating 4.5/5

Dan J. Couples - Confirmed reviews ALL

Our excellent experience with your staff started at check in. We were made to feel very welcome. Your housekeeping crew were exceptional. We prefer to be left to ourselves while staying at a hotel, and she honored that while remaining accessible for towels as required. Your breakfast crew were exceptionally welcoming and gracious. By the time we completed our nine days with them, we were very much on a friendly basis.

NEVER THOUGHT I COULD FEEL HOMELESS AT A HOTEL I PAID FOR

TripAdvisor rating 1.0/5

Tour38539732027 Families - TripAdvisor review

We booked this hotel via booking.com which was already paid for. We reached the hotel around midnight and the receptionist asked me for my last name, found my booking and was ready to handover the room keys until he found an error in his booking and refused to give us a room. We called Booking’s customer service for further assistance – they confirmed to us that the place is booked and tried contacting the hotel but here the chaos ensues. First – they blatantly lied to me that someone with my (extremely rare) last name was staying in the room that they initially allocated to us. When we pointed this out, they started cursing at us in French. Second, they were refusing to pick up calls from Booking.com right in front of us and instead forced us to talk to some useless colleagues. Every time someone tried to help us out they were cussing them too and treated us with absolutely no respect. I was taken aback by the dreadful hospitality that was offered to us. After making us wait for 3 hours, they offered us a room for one night and said we might have to pay for it separately and suddenly turned the whole conversation to paying city tax. They also told us that no matter what, we NEED to pay the city tax at 7 AM the next morning after keeping us up till 3 am. And finally when we made it to the room, we realised how disgusting it was. There was mould on the walls, hair on the bunk bed, faulty light switches and a fake AC that pumps out hot air. The next morning at 6:40 am, they had the audacity to knock on our door to wake us up to talk about the city tax. Overall, it was the worst hotel experience of our life which ruined our first day in Paris - we felt extremely unsafe and unwelcomed and checked out at 7 am which was the best decision we made. PLEASE STAY AWAY FROM THIS HOTEL IF YOU WANT PEACE OF MIND.

Amazing reception staff :)

TripAdvisor rating 5.0/5

Anna G TripAdvisor review

Français çi-dessous... I had such a positive experience here - the hotel itself is clean and has everything you need for a basic stay. However, the staff are really really great!!! I had a nightmare situation with my phone charger and Youssef on reception went above and beyond to help me source a phone charger and ensure I would make my meetings early the next day. He really cared and went out of his way to help me. Thank you! It was a brilliant experience. J'ai passé un très bon séjour dans cet hôtel - l’hôtel est propre et a des bonnes installations pour un court séjour. Cependant, le personnel est incroyable!!! J'ai eu des problèmes avec mon chargeur de téléphone, mais Youssef de la réception a fait de son mieux pour m'aider. Mille mercis, Youssef!!!!

Good location and extremely comfortable

Customer review rating 5.0/5

Hilary K. Solo - Confirmed reviews ALL

I stayed four nights, over a long weekend, and was very comfortable. A pleasant clean room, with staff checking your needs every morning. There are pleasant walks in the area, and good places to eat, as well as easy access to central Paris by Metro.

Well located for a night or two between stations etc.

Customer review rating 4.0/5

Francoise B. Families - Confirmed reviews ALL

The personnel is very nice and polite even at the breakfast. The room is basic but that the idea of the budget hotel but everything there that is required.

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Other web-users rate our hotel

  • 3,405 reviews 9.1/10 Location
  • 4,398 reviews 4.5/10 Room
  • 2,747 reviews 8/10 Service
  • 58 reviews 8.9/10 WiFi
  • 1,854 reviews 5.9/10 Cleanliness
  • 1,763 reviews 7.5/10 Breakfast
  • 1,128 reviews 7.8/10 Value

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