Hotel Mercure Wien Zentrum

Customer review rating (ALL Rating) 4.6/5 2,069 reviews

Hotel Mercure Wien Zentrum - Image 1
Hotel Mercure Wien Zentrum - Image 2
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Description

Hotel extras

  • EXCELLENT LOCATION: just 5 minutes from Stephansplatz

  • Located in the historic city center

  • Greenkey Certification

  • Modern Privilege Rooms on high floors with free minibar and Nespresso coffee machine

  • Awarded the Austrian Ecolabel

Our accommodation(s)

Single Bed

Standard Single Room

  • 1 pers. max
  • 16 / 172 sq ft
  • Bedding 1 x Single bed(s)
  • Views: City View

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Hotel location

Hotel Mercure Wien Zentrum

Fleischmarkt 1a
1010 VIENNA
Austria

GPS:48.211361, 16.374772

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

GO WIEN

We spoil our guests with our range of delicious Austrian and international dishes. Our specially selected wines are the perfect complement to your meal.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,069 reviews

Customer review rating 5.0/5

Ashraf E. Business - Confirmed reviews ALL

Very satisfied with check in and check out with the staff being very accommodating to my requests

Dear Ashraf, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Richard

Customer review rating 5.0/5

Ella C. Couples - Confirmed reviews ALL

Great staff, very helpful and nice. Good breakfest The location was great

Dear Ella, thank you so much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Roland Hamminger General Manager

Customer review rating 5.0/5

Karen J. Families - Confirmed reviews ALL

I was very happy with the cleanliness of the hotel and room . Very comfortable bed . Slept very well .

Dear Ms. J., we thank you kindly for the wonderful feedback about your stay at the Hotel Mercure Wien Zentrum. Thank you for sharing your experience, we are looking forward to your next visit! Best regards from Vienna, Salvatore Baingiu Front Office Manager Mercure Wien Zentrum

Customer review rating 3.5/5

Alissa G. Couples - Confirmed reviews ALL

Mercure is in a fantastic location, right next to trams + trains also walking distance from all the amazing attractions, monuments & palaces (so you aren’t spending money on transport, you can just walk!) The guest service & Hospitality staff were incredible, when checking in, room always clean when we would leave for the day. I was very appreciative of this. However, the Internet connection was terrrrible in our room. We couldn’t connect, no matter how hard we tried, nothing loaded so this did make it hard when winding down @ night + contacting friends // family, checking out stuff to do the next day + directions.. however internet is not the end of the world.. hah Room was squishy for 2 people & 2 big suitcases however you don’t spend much time in there so it’s totally fine for 3 nights MAX. Otherwise, overall it was a pleasant stay.

Dear Alissa, Thank you for taking the time to tell us about your experience at the Hotel Mercure Wien Zentrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Richard

Customer review rating 4.0/5

Shani C. Couples - Confirmed reviews ALL

A wonderful experience. The hotel staff are extremely kind and professional, and we truly appreciate them. We will definitely return and recommend the hotel to others. As a suggestion for improvement, it would be great to have a direct phone line from the room to the reception, as going down to the front desk for every small matter is not very convenient.

Dear Shani, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Richard

Other web-users rate our hotel

  • 1,825 reviews 9.8/10 Location
  • 1,529 reviews 7/10 Room
  • 1,547 reviews 9.4/10 Service
  • 28 reviews 6.1/10 WiFi
  • 855 reviews 4.2/10 Comfort
  • 659 reviews 7.9/10 Breakfast
  • 617 reviews 8.7/10 Cleanliness
  • 236 reviews 8.1/10 Vibe

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