Hotel Mercure Wien Zentrum

Hotel Mercure Wien Zentrum

Customer review rating (ALL Rating) 4.6/5 902 reviews

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Hotel extras

  • EXCELLENT LOCATION: just 5 minutes from Stephansplatz

  • Located in the historic city center

  • Modern Privilege Rooms on high floors with free minibar and Nespresso coffee machine

  • Awarded the Austrian Ecolabel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Hotel Mercure Wien Zentrum

Fleischmarkt 1a
1010 VIENNA
Austria

GPS:48.211361, 16.374772

Telephone +43 1 534600

Fax +43 1 534602320

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Near the property
  • Car park

GO!Wien

We spoil our guests with our range of delicious Austrian and international dishes. Our specially selected wines are the perfect complement to your meal.

Our accommodation(s)

Choose between the stylish Standard Room or the Privilege Room with extra facilities.

Single Bed

Standard Single Room

  • Max. number of persons: 1
  • Area: From 16 m² / 172 sq ft
  • Views: City View
  • Wireless internet in your room
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities(...)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  902 reviews

TripAdvisor Rating  4.0/5  1,870 reviews

Good stay, lovely staff, winning location

Customer review rating 4.5/5

Tamir H. Couples - Confirmed reviews ALL

I really enjoyed the overall experience, from early booking/reservation until checkout.

Dear Tamir H., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially with Debora :-) I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Deyerizadeh Front Office Manager Mercure Wien Zentrum

Great location and excellent staff

Customer review rating 5.0/5

Wesley B. Business - Confirmed reviews ALL

The hotel is wonderfully located in the center of Vienna a short walk from the VAL2 Airport Bus Stop. The hotel is clean and efficiently run with a wonderful staff. The breakfast is expansive and excellent. Would highly recommend this hotel for either business or pleasure travel to Vienna.

Dear Mr. B., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Deyerizadeh Front Office Manager Mercure Wien Zentrum

Great Location, Cozy room

Customer review rating 4.0/5

Mr M. Couples - Confirmed reviews ALL

The location of the hotel is idea, acccessible through public transport from the Airport or form the rest of the city, but also walking distance to the main attractions in the City. The room in the 9th floor is cozy, a bit small from my pov, but ideal for a single person or a couple, the view is limited and awfull (literally service rooms on the top of old buildings with windows on the inclined roof), but you can close the courtains. Service and personel is fine, nothing outstanding, but in general fine.

Dear Mr. and Mrs. Saavreda, we highly appreciate the nice and constructive feedback about your stay at the Hotel Mercure Wien Zentrum. Thank you for sharing your experience, we are looking forward to your next visit! Best regards from Vienna, Salvatore Baingiu Assistant FO Manager Mercure Wien Zentrum

construction outside

Customer review rating 2.0/5

Owen Business - Confirmed reviews ALL

Jack hammering outside from 07:30 into the evening. front desk person said at check in that it would be stopping soon, but it went into the evening and started again at 07:30

Dear Mr. K., Thank you for taking the time to tell us about your experience at the Hotel Mercure Wien Zentrum. I am sorry that your experience did not meet fully your expectations regarding the noise outside; please allow me to express my sincerest apologies. The construction works from outside are from the city, so we cannot influence them and we also don`t know their working hours, so I am sorry that we were not able to give you correct information. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Katharina Deyerizadeh Front Office Manager Mercure Wien Zentrum

Good location

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Clean rooms. Restaurant service needs improvement

Dear Aadil E., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Deyerizadeh Front Office Manager Mercure Wien Zentrum

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Other web-users rate our hotel

  • 709 reviews 9.7/10 Location
  • 613 reviews 7.4/10 Room
  • 653 reviews 9.5/10 Service
  • 11 reviews 7.9/10 WiFi
  • 345 reviews 8.3/10 Breakfast
  • 299 reviews 4.3/10 Comfort
  • 228 reviews 9.3/10 Cleanliness
  • 94 reviews 8.7/10 Vibe

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