Novotel Rennes Alma 4 stars

Customer review rating (ALL Rating) 4.7/5 1,128 reviews

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Novotel Rennes Alma - Image 1
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Novotel Rennes Alma - Image 4
Allée d'Ukraine, 35200 RENNES, France

Description

Hotel extras

  • Large private car park (E3/day), Tesla Superchargers, ELECTRA fast chargers

  • Outdoor swimming pool and landscaped terrace to enjoy the tranquility

  • Family and connecting rooms

  • Equipped fitness center for relaxing at the end of the day

  • 1,990 sq.ft. of meeting rooms with natural light and WIFI

Our accommodation(s)

Hotel location

Novotel Rennes Alma

Allée d'Ukraine
35200 RENNES
France

GPS:48.082036, -1.682625

Telephone
Fax +33 2 99 86 14 15

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

La Serre (restaurant at Novotel Alma)

Homemade, local, seasonal and sustainable cuisine, honoring the Breton terroir. Generous, colorful and balanced dishes to enjoy alone or with others, indoors or on the terrace. Snacks available 24/7.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,128 reviews

Customer review rating 2.5/5

Brandy H. Families - Confirmed reviews ALL

Your check in person was wonderful. Your heater however was ridiculous. It was so hot in our room. I asked the late night person for a fan but he said no, he said you didn’t have AC even though it is advertised as having AC, and the room smelled of smoke. I turned it off and opened the window that said ‘not to open … for my safety’ which made me question the location choice. The mattress was hard. I was just uncomfortable. I wouldn’t choose this hotel chain overall, again.

Dear Ms. H., Thank you for taking the time to share your feedback following your stay at Novotel Rennes Alma. We are pleased to read that you appreciated the welcome provided by our reception team upon arrival. However, we sincerely regret that the comfort of your room did not meet your expectations and that several aspects of your stay caused discomfort. Please accept our apologies regarding the room temperature, the odor you experienced, as well as the feeling of inconvenience during the night. Your comments concerning the air conditioning information and the response provided at the time have been shared with our teams so that we can improve both communication and guest support. We would also like to clarify that the security notice displayed on the window is solely intended to prevent any risk of falling and is not related in any way to the surrounding area or the safety of the neighborhood. We are sorry that your stay left you with a disappointing impression, but we truly appreciate your honest feedback as it helps us continue improving our services. Kind regards, Samuel Richez - Director

Customer review rating 4.5/5

Charles N. Business - Confirmed reviews ALL

Staff - pleasant and engaging Room - very nice Food and breakfast - great We would recommend

Dear Mr. N., Thank you very much for taking the time to share your wonderful feedback following your stay at Novotel Rennes Alma. We are delighted to read that you enjoyed your overnight stay and especially appreciated the friendliness and professionalism of our team, the comfort of your room, as well as the quality of our food and breakfast. Your kind recommendation means a great deal to us, and we are also very grateful for your loyalty as an ALL Accor member. We look forward to welcoming you back again very soon during your next visit to Rennes. Kind regards, Samuel Richez - Director

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

A very pleasant stay with personnel that was really available for any demands and a good team working efficiently at the hotel. Rooms were comfy and we enjoyed also the team to practice. The swimming pool wasn't available during our stay.

Dear Guest, Thank you very much for taking the time to share your feedback following your family stay with us. We are delighted to read that you enjoyed our convenient location near the shopping mall, the comfort and size of your room, and especially the friendliness and availability of our team. Your kind words about our staff mean a lot to us, and we will be pleased to share your compliments with the whole team. We sincerely apologize that the swimming pool was not available during your stay. We understand that this facility is an important part of the family experience, and we regret any disappointment this may have caused. We also take note of your comment regarding the WiFi speed. Reliable internet access is essential for our guests, and your feedback helps us identify areas where we can continue to improve our services. Thank you once again for highlighting the efficiency of our booking process and for recommending our hotel. We hope to have the pleasure of welcoming you and your family again in the future for an even more enjoyable stay. Kind regards, Samuel Richez - Manager

Customer review rating 4.5/5

Raymond M. Solo - Confirmed reviews ALL

staff were all very friendly and helpful. Restaurant choice was good; food excellent and well presented. Bed one of the more comfortable I've had in a hotel recently. room temperature good.

Dear Mr M., Thank you very much for sharing your great feedback following your stay at Novotel Rennes Alma. We are delighted to read that you enjoyed the friendliness of our team, the restaurant experience, and the comfort of your bed. It is especially rewarding to know that you found it one of the most comfortable you have had recently. We are also pleased that the room temperature and overall cleanliness met your expectations. Thank you as well for your constructive comment regarding the reusable bottles. We truly appreciate your suggestion about adding a safety sticker or similar indication to reassure guests that they have been properly cleaned. Your feedback is valuable and helps us improve both comfort and transparency in our sustainable practices. We look forward to welcoming you again on your next visit to Rennes. Kind regards, Samuel Richez - Manager

Customer review rating 4.0/5

Huey S. T. Families - Confirmed reviews ALL

Check in was very good, instant upgrade by front manager but queen size bed did not work for us. We moved to another room with some resistance as it is a different front office staff with poor bed side manner. The room was very comfortable, the breakfast was good and off Alma location is very good esp when all else is closed.

Dear Mr. T., Thank you for sharing your feedback following your recent stay with us. We are delighted to hear that you appreciated the check-in experience, the room comfort, the breakfast, and our location. We sincerely apologize for the inconvenience you experienced with the room change and for the inconsistent approach of some front office team members. Your comments regarding staff attitude and the Accor app connectivity are noted, and we will work to improve these areas to ensure a smoother experience for our guests. We appreciate your loyalty as an ALL Silver member and your constructive feedback. We hope to have the opportunity to welcome you again and provide a seamless and fully enjoyable stay. Kind regards, Samuel RICHEZ - Director

Other web-users rate our hotel

  • 313 reviews 9.1/10 Location
  • 580 reviews 7.9/10 Room
  • 703 reviews 9.1/10 Service
  • 5 reviews 0/10 WiFi
  • 301 reviews 8.7/10 Breakfast
  • 233 reviews 8/10 Cleanliness
  • 131 reviews 8/10 Amenities

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