Mercure Belo Horizonte Vila da Serra 4 stars

Customer review rating (ALL Rating) 3.9/5 910 reviews

Mercure Belo Horizonte Vila da Serra - Image 1
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Description

Hotel extras

  • Pet-Friendly hotel with courtesy for small animals

  • Hotel with the best pizzeria in the region

  • No charge for children aged 8 and under

  • Close to the main hospitals in the region, such as Biocor and Onclínicas

  • 3-minute drive to access BR 262 highway

Our accommodation(s)

Hotel location

Mercure Belo Horizonte Vila da Serra

Alameda da Serra, 405, Vila da Serra (Nova Lima)
34006-056 BELO HORIZONTE
Brazil

GPS:-19.98059, -43.94451

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  910 reviews

Customer review rating 3.0/5

Rodrigo M. D. P. Business - Confirmed reviews ALL

Given the price point, I expected a higher level of comfort overall. The desk and chair in the room were not ergonomic enough for working, which made it difficult to be productive during my stay. in the bathroom, the shower had very weak water flow. The toilet seat felt cheap and low quality for a hotel at this price. The toilet area was also too tight — the toilet paper holder was so close it touched my body while seated. Lastly, only one elevator was working during checkout, which caused a long wait with luggage. I hope this feedback helps with future improvements.

Customer review rating 5.0/5

Jorge L. B. S. Families - Confirmed reviews ALL

Stay at the Mercury Villa da Serra is a pleasurable experience. I do recommend wholeheartedly.

Customer review rating 4.0/5

Giovanna P. C. Families - Confirmed reviews ALL

The room was nice, the hotel looked great, and the staff was extremely helpful. That said, I was disappointed with the bathroom - it definitely needs better maintenance.

Customer review rating 2.0/5

Frans A. Business - Confirmed reviews ALL

First night was horror check in seems very complex, it takes a very long time Breakfast is poor

Customer review rating 4.5/5

Shymmene O. C. Families - Confirmed reviews ALL

the best was a late check-out for free. a couple of hour that made the whole experience even better👍🏽

Other web-users rate our hotel

  • 176 reviews 9.3/10 Location
  • 589 reviews 5.3/10 Room
  • 494 reviews 7.9/10 Service
  • 30 reviews 1.4/10 WiFi
  • 289 reviews 7.7/10 Breakfast
  • 163 reviews 6.3/10 Cleanliness
  • 90 reviews 2.3/10 Value
  • 24 reviews 1.1/10 Wellness Area

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