Mercure Belo Horizonte Vila da Serra 4 stars

Customer review rating (ALL Rating) 4.3/5 865 reviews

Hotel extras

  • Pet-Friendly hotel with courtesy for small animals

  • Hotel with the best pizzeria in the region

  • No charge for children aged 8 and under

  • Close to the main hospitals in the region, such as Biocor and Onclínicas

  • 3-minute drive to access BR 262 highway

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

You can choose between the following categories: standard apartment or superior apartment. All apartments comprise a bedroom, lounge, kitchenette, hot/cold air conditioning, wireless Internet and LCD TV.


Junior Suite with 1 king-size bed

  • 2 persons
  • Bedding 1 x King size bed(s)

Hotel location

Mercure Belo Horizonte Vila da Serra

Alameda da Serra, 405, Vila da Serra (Nova Lima)

GPS:-19.980902, -43.944278

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  865 reviews

TripAdvisor Rating  4.0/5  773 reviews

Good stay

Customer review rating 4.0/5

Ana P. P. Families - Confirmed reviews ALL

People were very nice, it was well located for what I needed to do (next to Biocor institute). There are some things that could improve like towels that seem a little old but overall it was a pleasant stay. The breakfast is awesome!

Old, dirty, and broken

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

- no toilet paper - Gym is old, equipment is rusty - room was smelly - mold in the bathroom - had to get a new keycard 4 times because mine stopped workout

Wellington located

Customer review rating 2.5/5

Leo F. Z. Couples - Confirmed reviews ALL

air conditioning system without regulation of cold air direction and poorly positioned.

Good stay, well located but not a Mercure standard

Customer review rating 4.0/5

Mario M. P. N. Business - Confirmed reviews ALL

my online checkin (and checkout) wasnt available at front desk. had to go on the queue, share infos and process payment. on the night before, as I completed my online checkin, I got an email confirming this amenity no usb outlet in the room. Old air-conditioning machine, with the swing function broken, so vent would go straight on the head position. But my worst experience during my stay, was the bathroom size. While the room is spacious, comfortable room, its bathroom is tiny, with difficulties for one to use it. I would recommend a major renovations at this Mercure location, so it can sell Mercure standards to ALL clients.

Feel at home overseas

Customer review rating 5.0/5

Jorge B. Families - Confirmed reviews ALL

Mercure Hotel Vila da Serra has a fantastic crew that puts you instantly at home! From breakfast to dinner you can feel being treated as a special guest. I do appreciate the breakfast variety and quality of the food. I do recommend the homemade yogurt.

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Other web-users rate our hotel

  • 169 reviews 8.1/10 Location
  • 412 reviews 5.6/10 Room
  • 312 reviews 8.5/10 Service
  • 23 reviews 2.8/10 WiFi
  • 214 reviews 8.3/10 Breakfast
  • 115 reviews 6.6/10 Cleanliness
  • 80 reviews 3.1/10 Value
  • 60 reviews 7.8/10 Food

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