Mercure Belo Horizonte Vila da Serra 4 stars

Customer review rating (ALL Rating) 4.1/5 978 reviews

Best price
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Mercure Belo Horizonte Vila da Serra - Image 1
Mercure Belo Horizonte Vila da Serra - Image 2
Mercure Belo Horizonte Vila da Serra - Image 3
Mercure Belo Horizonte Vila da Serra - Image 4
Alameda da Serra, 405, Vila da Serra (Nova Lima), 34006-056 BELO HORIZONTE, Brazil

Description

Hotel extras

  • Pet-Friendly hotel with courtesy for small animals

  • Hotel with the best pizzeria in the region

  • No charge for children aged 8 and under

  • Close to the main hospitals in the region, such as Biocor and Onclínicas

  • 3-minute drive to access BR 262 highway

Our accommodation(s)

Hotel location

Mercure Belo Horizonte Vila da Serra

Alameda da Serra, 405, Vila da Serra (Nova Lima)
34006-056 BELO HORIZONTE
Brazil

GPS:-19.98059, -43.94451

Telephone
Fax +55 31 3079-4200

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  978 reviews

TripAdvisor Rating  4.0/5  810 reviews

Certificate of excellence 2023

Well located, good staff

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

The staffs are all lovely and the food is amazing

Good stay

Customer review rating 4.5/5

Fernanda Business - Confirmed reviews ALL

Excellent service level

Prezada Sra. Fernanda, Agradecemos imensamente seus comentários referentes á sua hospedagem no Mercure Belo Horizonte Vila da Serra. Seus comentários e sugestões serão compartilhados com nossas equipes. Tenha certeza de que seu feedback será um encorajamento para melhorarmos a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos revê-la em breve. Atenciosamente, Roberto Pereira Coordenador de Recepção Mercure BH Vila da Serra

Well set up for business stays

Customer review rating 4.5/5

Allan Business - Confirmed reviews ALL

Very satisfied after staying multiple times on business trips features: Well located, large rooms, well setup (pool, spa, fitness centre), good service at front desk, fast and good quality laundry service, well stocked bar, no nonsense quality breakfast, associated quality Olegario restaurant. I highly recommend.

Dear Mr. B., We greatly appreciate your comments relating to your accommodation at Mercure Belo Horizonte Vila da Serra. Your comments and suggestions will be shared with our teams. Rest assured that your feedback will be an encouragement to improve the quality of our services. Thanks again for letting us know about your experience and we hope to see you soon. Regards, Team BH Mercure Vila da Serra

Cleanliness was weak.

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

I was a bit disappointed with the hotel. It was not clean and would quickly need some renovation. If something was broken or hanging loose, nobody had fixed it (eg. the handle of the wardrobe in my room). The tiny little gym upstairs was filthy - I was black dust balls bigger than my fist. My bathroom was so small that I needed to decide before I went in whether I want to keep the door open or closed - while in the bathroom the door could not be closed (and I am quite small). Hardly anyone in the hotel spoke English which was a big minus. The ladies in the breakfast room were very nicely branded - they wore branded jeans and a similar shirt.

Good hotel in Nova Lima centre, Belo Horizonte

TripAdvisor rating 5.0/5

Alexander S Business - TripAdvisor review

The Mercure Vila da Serra Hotel breakfast restaurant (Coffee Shop) serves good food with friendly staff and good service, even though most of them speak Portuguese and not English. Hotel is also good for business meetings but internet speed and bandwidth could be improved.

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Other web-users rate our hotel

  • 166 reviews 9.3/10 Location
  • 498 reviews 5.1/10 Room
  • 462 reviews 8.3/10 Service
  • 26 reviews 3.1/10 WiFi
  • 312 reviews 8.3/10 Breakfast
  • 136 reviews 6.2/10 Cleanliness
  • 73 reviews 2.5/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.