Mercure Belo Horizonte Vila da Serra 4 stars

Name: Hotel in Belo Horizonte for an amazing stay | Mercure - ALL
Address: Alameda da Serra, 405, Vila da Serra (Nova Lima), BELO HORIZONTE, 34006-056, Brazil
Telephone: +553130794100
Rating: 4.3

Customer review rating (ALL Rating) 4.3/5 996 reviews

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Mercure Belo Horizonte Vila da Serra - Image 1

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Alameda da Serra, 405, Vila da Serra (Nova Lima), 34006-056 BELO HORIZONTE, Brazil

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Mercure Belo Horizonte Vila da Serra

Hotel for travellers looking for local and authentic experiences

Mercure Belo Horizonte Vila da Serra is well-located in a modern and luxurious environment. Bedrooms are comfortable, with air-conditioning, free WIFI, and room office options. Try the best pizza from BH and delicious dishes in Pizzaria Olegário. Take advantage of the event rooms for lectures and workshops and the business center. The hotel offers a pool, sauna, gym, car park, and your pet is welcome.

Mercure BH Vila da Serra is located in Alameda Oscar Niemeyer, the main city, with diversified commerce and the best bars and restaurants. For leisure, BH Mall is a 5-minute drive. Visit São Sebastião das Águas Claras, a sight in the neighboring district of Nova Lima, a 30-minute drive from the Mercure hotel in Belo Horizonte, and the beautiful Macacos Waterfall, a 35-minute drive.

Mercure Belo Horizonte Vila da Serra offers an amazing experience in the mining land, comfort and services for a great stay, as well as an excellent location. Whether for business or tourism, book now.

The staff at the Mercure Bahia Vila da Serra Hotel welcomes you! Enjoy the best Bahia has to offer. We recommend a trip to the Inhotim Museum.

Roberta Eto, Hotel Manager

ALLSAFE approved hotel

Hotel extras

Pet-Friendly hotel with courtesy for small animals
Hotel with the best pizzeria in the region
No charge for children aged 8 and under
Close to the main hospitals in the region, such as Biocor and Onclínicas
3-minute drive to access BR 262 highway

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Room

Standard Room with 1 queen-size bed.

2 persons
30 m² / 322 sq ft

Bedding 1 x Double bed(s)

Room

Superior Room with 1 queen-size bed.

2 persons
30 m² / 322 sq ft

Bedding 1 x Double bed(s)

Room

Premium Room with 1 double bed.

2 persons
30 m² / 322 sq ft

Bedding 1 x Double bed(s)

Room

Standard Room with 2 single beds

2 persons
30 m² / 322 sq ft

Bedding 2 x Single bed(s)

Hotel location

Mercure Belo Horizonte Vila da Serra

Alameda da Serra, 405, Vila da Serra (Nova Lima)
34006-056 BELO HORIZONTE
Brazil

GPS:-19.980902, -43.944278

+55 31 3079-4100

+55 31 3079-4200

Bus stop
Highway exit

BR 040

Highway exit

Access: 2 km / 1.24 mi

RODOVIARIA DE BELO HORIZONTE

Bus stop

Access: 25 km / 15.54 mi 30 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Restaurant
Fitness center
Wi-Fi
Air conditioning
Breakfast
Meeting rooms
100% Non Smoking Property

ROOM SERVICE

Non contractual photo

OLEGARIO VILA RESTAURANTE LTDA M

COFFEE SHOP

Our guest reviews

TERRIBLE

Daniel D Business - 11/26/2023 TripAdvisor review

I couldn’t be more disappointed with my stay I am in a room on the eighth floor, which ridiculously old I feel like I traveled back in time Not only is extremely worn out, there is this absolutely 1980 window that do not block the sound of the huge generator from a hospital right next to my window. I measured with my Apple Watch and turns out the noise is absolutely high, reaching up to 80 dB Never gonna be back on this place again run if you can don’t even think I’m booking a night in this hotel

Feel at home with 5 Stars

Jorge B. Families - 10/4/2023 Confirmed reviews ALL

Mercury Vila da Serra has a tremendous location but its crew is second to none! From check in to check out one passes through unique pleasant surprises presented by its outstanding crew. I wholeheartedly recommend Mercury Hotel Villa da Serra for business or family stay.

Dear Mr. Jorge B., We greatly appreciate your comments relating to your accommodation at Mercure Belo Horizonte Vila da Serra. Your comments and suggestions will be shared with our teams. Rest assured that your feedback will be an encouragement to improve the quality of our services. Thanks again for letting us know about your experience and we hope to see you soon. Regards, Team BH Mercure Vila da Serra

Well located and good breakfasts, but needs renovation

Anonymous Business - 8/27/2023 Confirmed reviews ALL

The team (front desk, cleaning, breakfast) is good and the location is great, but the hotel needs a serious renovation (especially the bathrooms), and the key cards need to become more reliable (mine had to be redone several times). The breakfasts are quite good.

Dear Mr. H., Thank you for taking the time to tell us about your experience at Mercure Belo Horizonte Vila da Serra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem mentioned on your comments and prevent future occurrence. We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Regards, Team BH Mercure Vila da Serra. Regards, Team BH Mercure Vila da Serra

Didn't sleep!

Andrew T. P. Business - 7/21/2023 Confirmed reviews ALL

The bed was way too hard! I was unable to sleep on it and sent the night aware. I have stayed at the hotel before and have found all of the beds too hard for my liking, with some being much harder than others.

Dear Mr. Andrew, Thank you for taking the time to tell us about your experience at Mercure Belo Horizonte Vila da Serra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem mentioned on your comments and prevent future occurrence. We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Regards, Team BH Mercure Vila da Serra

Jer Business - 7/8/2023 Confirmed reviews ALL

Hotel is excellent, however, I do see mould around the air conditioner units which is a safety hazard. Other than that, the rooms and service and excellent.

In partnership with TripAdvisor

Web-users rating

Other web-users rate our hotel

176 reviews 8.8/10 Location
463 reviews 5.3/10 Room
398 reviews 8.8/10 Service
17 reviews 2.9/10 WiFi
284 reviews 8.7/10 Breakfast
226 reviews 3.7/10 Comfort
133 reviews 6.9/10 Cleanliness
82 reviews 7.9/10 Food

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All our hotels in Belo Horizonte

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.