Novotel Bangkok on Siam Square 4 stars

Customer review rating (ALL Rating) 4.5/5 2,819 reviews

Novotel Bangkok on Siam Square - Image 1
Novotel Bangkok on Siam Square - Image 2
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Description

Hotel extras

  • 1 minute walk to Siam Paragon, MBK & CentralWorld shopping malls

  • Quick access to Suvarnabhumi Airport by BTS sky-train or highway

  • International asian buffet restaurant

  • 1 minute walk to BTS Siam sky-train station & city center

  • Free WIFI and comfortable working & meeting spaces

Our accommodation(s)

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Hotel location

Novotel Bangkok on Siam Square

392/44 Siam Square Soi 6, Rama I Road Pathumwan
10330 BANGKOK
Thailand

GPS:13.744721, 100.534816

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,819 reviews

TripAdvisor Rating  4.2/5  6,781 reviews

Customer review rating 3.0/5

Shamsa S. S. A. H. Couples - Confirmed reviews ALL

The first reception was amazing he welcomed me with very well spoken Arabic Saudi dialect he was so helpful and the check in process in the priority desk was great very fast and even got the room immediately.. the online check in was also great the only but is the cleanness and maintenance of the hotel building the elevator are old the room was not 100% clean and the mini bar was empty the level 2 beta lounge was also old there were mosquitoes all over the place the elevator the food at buffet the whole building needs renovation and a little refreshing to the look and feel and noise cancellations for the windows the motors were loud specially at mid night

Dear Shamsa S. S. A. H., Thank you for taking the time to share your feedback regarding your recent stay at Novotel Bangkok on Siam Square. We are pleased to hear that your check-in experience was welcoming and efficient, particularly with our staff's ability to communicate in Arabic and assist you promptly at the priority desk. Your satisfaction is our priority, and we appreciate your acknowledgment of our online check-in process. However, I am genuinely sorry to learn that your experience was marred by cleanliness and maintenance issues within the hotel. I understand how important a pristine environment is to our guests, and I assure you that your comments regarding the condition of the elevators, room cleanliness, and the state of the Executive Lounge have been duly noted. We aim to provide a comfortable and enjoyable atmosphere, and I apologize for falling short in these areas during your visit. Regarding the presence of mosquitoes and noise disturbances, we are aware of how these factors can impact a guest's stay. Our team is committed to maintaining a high standard of comfort, and we continually seek ways to enhance our facilities to ensure a pleasant experience. Thank you for your constructive feedback, and we hope to have the opportunity to welcome you back to Novotel Bangkok on Siam Square in the future, where we will strive to exceed your expectations. Sincerely, Titin Suwanthab Guest Experience Manager

All good

TripAdvisor rating 5.0/5

Abdul Hakiim H TripAdvisor review

Nice location, good enviornment. Kids friendly. Staff friendly. Room spacious and comfy. Near city. Good value for family

Dear Abdul Hakiim H, Thank you for sharing your positive experience at Novotel Bangkok on Siam Square on TripAdvisor. We are delighted to hear that you enjoyed our convenient location, family-friendly atmosphere, and spacious accommodations. Our team strives to provide exceptional service, and your kind words about our staff will be shared with them. We look forward to welcoming you and your family back for another enjoyable stay. Sincerely, Titin Suwanthab Guest Experience Manager

Customer review rating 5.0/5

Kieu L. P. Couples - Confirmed reviews ALL

I’ve stayed here many times, the location is perfect, and the staff are very helpful, especially the manager, Tent. Already plan to come back this April.

Dear Kieu L. P., Thank you for your kind words regarding your recent stay at Novotel Bangkok on Siam Square. We are delighted to hear that our location and the assistance from our team, particularly Tent, have contributed to your positive experience. It is always a pleasure to welcome back our valued guests. We look forward to your return in April and hope to make your next visit just as enjoyable. Sincerely, Titin Suwanthab Guest Experience Manager

Customer review rating 4.5/5

Pascal M. Solo - Confirmed reviews ALL

Nice hotel located in the center of the city

Cher Pascal M., Nous vous remercions pour vos commentaires positifs concernant votre récent séjour au Novotel Bangkok sur Siam Square. Nous sommes ravis d'apprendre que vous avez apprécié notre emplacement central, qui permet un accès facile à de nombreuses attractions de la ville. Votre satisfaction est notre priorité, et nous sommes impatients de vous accueillir à nouveau pour une autre expérience agréable. Cordialement, Titin Suwanthab Responsable de l'expérience client

Customer review rating 4.0/5

Viet H. T. Families - Confirmed reviews ALL

Help me late check out

Dear Viet H. T., Thank you for your positive feedback regarding your recent stay at Novotel Bangkok on Siam Square. We are delighted to hear that you appreciated our prime location and the friendliness of our staff. It is our pleasure to accommodate requests for late check-out when possible, ensuring that our guests have a comfortable experience. We look forward to welcoming you back on your next visit to Bangkok. Sincerely, Titin Suwanthab Guest Experience Manager

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Other web-users rate our hotel

  • 4,129 reviews 9.7/10 Location
  • 2,640 reviews 6.4/10 Room
  • 5,392 reviews 9.5/10 Service
  • 45 reviews 7.1/10 WiFi
  • 1,202 reviews 6.6/10 Cleanliness
  • 938 reviews 5.3/10 Comfort
  • 865 reviews 4.8/10 Amenities
  • 745 reviews 7.2/10 Breakfast

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