Novotel Bangkok on Siam Square Hotel 4 stars

Customer review rating 4.2/5 12,803 reviews

#ALLSAFE Accor

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Novotel Bangkok on Siam Square
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Hotel extras

  • 1 minute walk to Siam Paragon, MBK & CentralWorld shopping malls

  • Quick access to Suvarnabhumi Airport by BTS sky-train or highway

  • International asian buffet restaurant

  • 1 minute walk to BTS Siam sky-train station & city center

  • Free WIFI and comfortable working & meeting spaces

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • Babysitting on requestPaying
  • Air conditioned
  • Airport shuttlePaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-beingPaying
  • Babysitting on requestPaying
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
Information message

Hotel location

Novotel Bangkok on Siam Square

392/44 Siam Square Soi 6
Rama I Road Pathumwan
10330
bangkok
thailand

Tel: +6622098888

Fax: (+66)22551824

Check-in from 14h00

Check out up to 12h00

  • SIAM SQ :  SOUTHERN SOUTHERN STN

  • SIAM SQ. :  NTH & NTHEAST MOCHID

  • SIAM SQUARE :  EASTERN LINE EKAMAI

  • SIAM SQUARE. :  25.16.79.48. SIAM SQUARE

  • MRT :  All Siam

  • SIAM SQ :  BLUE LINE SILOM

  • SIAM SQUARE :  GREEN LINE SUKHUMVIT STN

  • By plane

    DON MUANG AIRPORT At 24.9km / 15.47 miles - Shuttle paying

  • By plane

    SUVARNABHUMI BKK At 30km / 18.64 miles - Shuttle paying

  • By train

    HUA LUM PONG At 4km / 2.49 miles

GPS :13.744721, 100.534816

Our accommodation(s)

Our 425 rooms and suites are designed for both business and leisure. With room types that range from superior to executive suites, we have rooms fit for everyone. Each room highlights a flat screen TV, mini-bar, free WIFI and in-room safe. The Deluxe rooms are newly renovated with 55" Smart TV, connectivity panel & rain shower. The Executive Room treats you like a VIP. It includes access to the Premier Lounge serving breakfast & evening cocktails, boardroom use and private check-in.

Superior Room 1 Queen-size Bed

  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room 2 Single Beds

  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe Room 1 Queen-Size Bed

  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Deluxe Room 2 Single Beds

  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Premier Floor 1 King-size Bed

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room 1 Queen-size Bed

  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Standard Room 2 Single Beds

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Rooms

Our restaurants and bars

THE SQUARE

Type of cuisine: International

Experience the vibrant atmosphere of Thai street markets at the newly revamped restaurant, The Square! Enjoy a daily extravaganza of international fare for gourmet adventurers. From seafood to Asian and European favorites, we offer the best delicacies.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR

Type of cuisine: Gourmet

Gourmet Bar is a relaxed space that serves a wide range of authentic Thai and western dishes as well as a selection of delicious drinks and pastries. It is open from 7am till late, making a variety of dishes available to you at all hours.

Lunch

07:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SPLASH POOLSIDE

Non contractual photo

Cocktails and refreshments under the sun. Enjoy a dip in the pool while sipping a cool cocktail, beer, fruit juice or shake. Breakfast, lunch and snack menu with international and Thai cuisine plus a selection of healthy meals, salads and sandwiches

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 400

  • Maximum capacity: 420 people

  • Maximum banquet capacity: 20 people

Find out more

Our guest reviews for
Novotel Bangkok on Siam Square

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

12,803 reviews

tripadvisor

TripAdvisor Rating 4.0/5

5,517 reviews

Two Separate Stays. One night then another for Two Nights

Customer review rating 4.2/5

John M. Couples - 21/11/2020 Confirmed reviews ALL

We had to fly down to BKK for dental appointments and stayed at this hotel Being an Accor Silver member and needing nights. Check In and Check Out was quick and efficient. Though I did do the online check in. As most people know tourism is dead due ... Well I shall leave it at that. We were upgraded to room 1701 on both stays. Room was nice. Had lounge chair, Comfortable bed. Very hot water. Plenty of towels and amenities. BUT where it missed the mark is in two specific areas. And if anyone from the hotel is reading this THEY DO NEED ATTENDED TOO. Safe? Does not work. Dead as a door nail Shower head? Way past its sale date. Water goes in every direction but down. A pure pain to take a shower. On the 2nd stay I decided to include breakfast. The Square restaurant, from memory, has been renovated. It is much nicer and open. Selections are minimal due to Covid-19 but there was enough choices. Would we stay there again? Probably. Great location

Best location

Customer review rating 4.2/5

Seon G. L. Business - 18/11/2020 Confirmed reviews ALL

Best location ever compared to any other hotels where I have stayed in Bangkok. Could find everything I wanted in the walking distance. Staffs were all kind and welcoming. Breakfast was good too.

Dear SEON G. L., Thank you very much for your feedback regarding your current stay. I am very pleased to read that you enjoyed your stay particularly with the location of the hotel and the breakfast you experienced. Your kind words are sources of motivation for us. Thank you again for your review and we hope to warmly welcome you back to our hotel in the not too distant future. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square

well located

Customer review rating 4.2/5

Suchada C. Business - 08/11/2020 Confirmed reviews ALL

Staff was nice and helpful for check in and check out. I had 2 period stays in Novotel Siam Square, 25Oct to 1Nov2020 and 4-7Nov2020, upon checked out at the first stay, the front desk had asked if I have anything forgotten in the room, I said "no", but I was not sure then I told her that if you found anything please keep it for me because I will come back in the few days and I left my big luggage at the hotel. Before checking out I rearranged the luggage and I found out when arrived Buri Ram that I didnt have one of my pants, I did not call the hotel because I thought that it was in my big luggage, but when I came back it was not, then I had asked the front desk on the morning of November 5, 2020 and got the answer at night that "not found". I was pretty sure that I dropped in the room, since I did not go any where between Novotel and Buriram Hotel. It caused me a bit disappointed.

Convenient.

Customer review rating 4.2/5

Vs Families - 02/11/2020 Confirmed reviews ALL

Great location. Good breakfast. Best price.

Dear VS, Thank you very much for your feedback regarding your current stay. I am very pleased to read that you enjoyed your stay particularly with the location of the hotel, the breakfast you experienced, and the price. Your kind words are sources of motivation for us. Thank you again for your review and we hope to warmly welcome you back to our hotel in the not too distant future. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square

Great location but had trouble with car park.

Customer review rating 4.2/5

Nine M. Couples - 02/11/2020 Confirmed reviews ALL

Despite the difficulty of finding a parking spot as there was an event at siamsquare. The rest of my stay was pleasant . I had to drive up and down in the parking lot for about 20 minute before getting park in.

Dear Nine M., We would like to thank you for the valuable feedback on your recent stay at our hotel. I am glad to hear that you enjoyed your stay here and that our location was an advantage for your visit. Your positive comments will only motivate us to delight all our guests further. On the other hand, I am sorry for any inconvenience you encountered regarding the car parking. Your constructive comment has been raised with our Director of Security for immediate improvement. Please rest assured we will work towards making a change for the better. Thank you again for staying with us and we hope to welcome you back with a much improved experience. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square

Great shopping location

Customer review rating 4.2/5

Digby M. Business - 31/10/2020 Confirmed reviews ALL

This is the first time staying at this hotel and its a great spot for the person wanting to be in the centre of shopping and places to eat. The hotel is in turn a trendy layout in the lobby and rooms , and would fit in for the young person to stay for a nice city visit. However for business trip and having customer meetings at the hotel , this didn't work for me as it was not a good layout and the executive lounge arrangement was not good. But I understand that a lot of this would be due to Covic 19 . In saying all this the staff are great and I had no issues .

Dear Digby M., Thank you very much for your feedback regarding your current stay. I am glad to hear that you enjoyed the location of the hotel and the service you experienced. Your kind words are sources of motivation for us. Thank you again for your review and we hope to warmly welcome you back to our hotel in the not too distant future. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square

Great stay

Customer review rating 4.2/5

Ricky I. T. Business - 31/10/2020 Confirmed reviews ALL

Overall it was a great 3 days with our TRAT conference.

Dear Ricky in T., Thank you for taking the time to share your experience with us during your most recent stay. I am glad to hear that the overall experience met your satisfaction. It has been a great pleasure being of service to you and we sincerely look forward to hosting you here at Novotel Bangkok Hotel for a faultless and enjoyable stay with us soon. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square

good location

Customer review rating 4.2/5

Chadapat S. Couples - 17/10/2020 Confirmed reviews ALL

good experience

Dear Chadapat, Thank you for sparing your time to share your experience with us. I am glad to hear that you enjoyed your stay here and that our location was an advantage for your visit. Your positive comments will only motivate us to delight all our guests further. Once again, thank you for your valued patronage. From all of us, we are looking forward to welcoming you back to your next stay very soon. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square

Well located, great pool

Customer review rating 4.2/5

Emily Families - 14/10/2020 Confirmed reviews ALL

We will definitely use this hotel again due to its location, friendly staff and great pool. The food in the foyer bar was fab. It’s a shame the executive lounge was not open but we understood why. We were catered for in the lobby bar instead. We loved the new ‘street food’ idea. My only issue is that I felt slightly discriminated against when trying to dine at the evening seafood buffet. I was told the 899 deal wasn’t open to expats until 8pm. This is too late for me to eat. I did not see why I couldn’t benefit from the deal between 6-8 like the Thais could. In England, you could never discriminate against people of a different nationality in this way.

Dear Emily, Thank you very much for sparing some of your time to share your comments with us. I am delighted to hear that you enjoyed your time with us. Your kind words on our hospitality service and location are extremely gratifying. Our team was delighted to receive your compliments, which encourages us to do even better. On the other hand,I am sorry that our staff might not have communicated to you clearly and caused a misunderstanding. We offered a special deal on the seafood buffet when making the online booking at THB 999 during 17:30-20:00 and THB 899 after 20:00 hrs. Your comment has not been taken lightly as it is tremendously important to us to know what went wrong and have the opportunity to make things right, in which your feedback has provided us with significant information. Please rest assured that our Food and Beverage Manager has been informed about this matter and corresponding training on verbiage and ways to communicate to our valued guests to avoid any recurrence. Thank you for your constructive and valuable comments and we hope for the opportunity to welcome you back again in the near future. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square

Good location

Customer review rating 4.2/5

P Business - 08/10/2020 Confirmed reviews ALL

Good location, the rest were poor e.g. Parking floor, elevator, key card system (should be replaced with the touchless key.

Dear P, Thank you for taking the time to share your experience with us during your most recent stay. I am glad to hear that you liked the hotel location. However, I would like to express my sincerest apologies for the disappointing experience and some aspects of your stay were not as expected, and we have taken on board your feedback. We will be sure to take it into consideration in order to continue to always improve our products and services in order to satisfy our valued guests. Once again, thank you for sharing your feedback. We truly hope that we will have a chance to make it up to you and provide you with a better stay in the future. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square

A very warm welcome at check-in

Customer review rating 4.2/5

Anonymous Solo - 07/10/2020 Confirmed reviews ALL

I have had numerous stays at this hotel in the past months but on my last stay I had an unexpected friendly welcome and check-in. Mr. Ta, the hotel guest experience manager, called me by my name from the time I approached the desk, and from that moment my check-in was express, no need to hand over my passport as on previous times, I found that after 7 or 8 stays in three months, my data had eventually been recorded. Mr. Ta advised that the room I usually stayed in was occupied, he proposed me another room with the same view and kindly advised that he would be accompanying me to the room in case the room would not meet my expectations.

Dear Valued Guest, Thank you very much for sparing some of your time to share your comments with us. I am delighted to hear how much you enjoyed your experience and even more so to hear about the outstanding service you received from Mr. Tar. We are proud of the service he provided for our guests and your recognition will be shared not only with him but our entire team. Once again, thank you very much for the wonderful review. We do hope we will have the opportunity to welcome you back for another stay. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square

Wonderful service with great location

Customer review rating 4.2/5

Naruemol J. Couples - 05/10/2020 Confirmed reviews ALL

The hotel is located very near Chulalongkorn University, so it is the best option for a nice stay during the commencement ceremony. The staff were polite and supportive. Although this was the first time I spent at Novotel Siam Square, I got an upgraded room from superior room to executive premier room. This made our stay so memorable. The executive premier room was on the premier floor and had a very nice city view. The room was very clean and convenient. The hotel housekeeping staff were also friendly.

Dear Khun Naruemol, It was a great pleasure to have you staying with us and we appreciate your kind review. I am delighted to hear that you enjoyed your time with us. Your kind words on our hospitality service and location are extremely gratifying. Our team was delighted to receive your compliments, which encourages us to do even better. Thank you once again for reviewing and we hope we can welcome you in the very near future as a valued returning guest. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square

Suitable for business

Customer review rating 4.2/5

Dw Business - 04/10/2020 Confirmed reviews ALL

Rook amenities are best for a business trip. I don't have to bring any personal amenities with me. The only bad point the the power outlet in the room is too loose and not suitable for a US flat plug.

Excellent Stay in the heart of Bangkok

TripAdvisor rating 4.0/5

Go11752635358 30/09/2020 TripAdvisor review

We originally booked for 6 nights; however, we like it so much that we have so far extended for an additional 4 nights. The Novotel staff are extremely nice, and Soft (นุ่ม) is the best of the best. She is always so friendly and cheerful that I always make it a point to swing by Reception and say hi to her. Gift (กิฟท์), Piichy (พีชี่) and Tah are are also friendly and cheerful with us as well as others whom I don't know their names. Michael, the Resident Manager, is doing an excellent job and it shows. The location of the hotel is fantastic. It is about a 2-3 minute walk to the Siam BTS and a 3 minute walk to my favorite shopping mall in Bangkok.....Siam Paragon. This is the 3rd time I have stayed here and each time I have had an excellent stay. I plan on staying here again in March for the Green Day Concert at Impact Arena. David Klein......Accors Member

Dear Go11752635358, Thank you for taking the time to share your experience with us during your most recent stay.  I am delighted to hear how much you enjoyed your experience and even more so to hear about the outstanding service you received from Soft, Gift, Piichy and Tar . We are proud of the service they provided for our guests and your recognition will be shared not only with them but our entire team. We are more than happy to read that you would come to visit us again and we very much look forward to welcoming you back soon. Sincerely, Sagar Naker General Manager

The hotel did a nice job to provide outstanding service in spite of the China flu.

Customer review rating 4.2/5

Steven C. Business - 26/09/2020 Confirmed reviews ALL

Every person I met from the hotel was very welcoming. Special thanks to Mr, Benjamin the manager for making the arrangements.

Nice staffs with excellent service mind.

Customer review rating 4.2/5

Chalee Families - 16/09/2020 Confirmed reviews ALL

Good location in the heart of Siam Square, your staffs have a good service mind. I have been checked-in with the room which has aircon was not functioning well. Your team solved my problem with speed and also compensate for my upset. Three things that I would suggest to improve your hotel standard: 1. Carpark condition 2. Room condition (too old....) 3. The variety of food in your buffet BF. (that I try to understand in this situation - less no. of guest)

Good location

Customer review rating 4.2/5

Natt B. Couples - 11/09/2020 Confirmed reviews ALL

Everything is okay and as expectations.

Dear Natt B, We appreciate you taking the time to give us the rating of Novotel Bangkok on Siam Square. I am delighted to learn that the overall experience met your satisfaction. I will share your score with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It would be our greatest pleasure to welcome you back again and again to our hotel on future occasions. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square

I didn't stay with you

Customer review rating 4.2/5

Anonymous Solo - 11/09/2020 Confirmed reviews ALL

I didn't stay with you

Excellent location and very nice people

Customer review rating 4.2/5

Asaree S. Business - 08/09/2020 Confirmed reviews ALL

This is the best hotel in Bangkok!!! If you’re looking for good location, service and low price . The room very comfortable and all staff is great people in service mind.

Dear Asaree S., Thank you very much for your feedback regarding your current stay. I am very pleased to read that you enjoyed your stay particularly with the location of the hotel and the service you experienced. Your kind words are sources of motivation for us. Thank you again for your review and we hope to warmly welcome you back to our hotel in the not too distant future. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square

Well locating, nice place, 5 stars

Customer review rating 4.2/5

Chaninan Solo - 03/09/2020 Confirmed reviews ALL

Very good hotel, nice clean modern give5 stars, near shopping center and sky walk and BTS

Dear Chaninan, Thank you for sparing your time to share your experience with us. I am glad to hear that you enjoyed your stay here and that our location was an advantage for your visit. Your positive comments will only motivate us to delight all our guests further. Once again, thank you for your valued patronage. From all of us, we are looking forward to welcoming you back to your next stay within very soon. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square

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