Novotel Bangkok on Siam Square 4 stars

Customer review rating (ALL Rating) 4.5/5 2,981 reviews

Novotel Bangkok on Siam Square - Image 1
Novotel Bangkok on Siam Square - Image 2
Novotel Bangkok on Siam Square - Image 3
Novotel Bangkok on Siam Square - Image 4

Description

Hotel extras

  • 1 minute walk to Siam Paragon, MBK & CentralWorld shopping malls

  • Quick access to Suvarnabhumi Airport by BTS sky-train or highway

  • International asian buffet restaurant

  • 1 minute walk to BTS Siam sky-train station & city center

  • Free WIFI and comfortable working & meeting spaces

Our accommodation(s)

Book this hotel
Room 1

A comfortable room in the city center with 2 Single beds, en suite bath/shower, large ergonomic work area, modern equipment and contemporary decor. Up to 3 adults or 2 children (sharing existing beds). Non-smoking rooms.

  • Views:

    City View

Max. number of persons
4
Area
From 30 m² / 322 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Web TV
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 4 pers. max
  • 30 m² / 322 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View

Enjoy comfort and space in our Superior Corner Room with sofa. This well-designed room features complimentary WIFI Internet and LCD TV. Up to three adults or two children (sharing existing beds). Non-smoking rooms.

  • Views:

    City View

  • Most of the accommodation:

    Corner Room

Max. number of persons
4
Area
From 35 m² / 376 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

A newly-renovated modern Deluxe room with 1 Queen bed, wooden floors, functional seating, 55" smart TV, rain shower, connectivity panel, free WIFI and brand new design. Up to 3 adults or 2 children (sharing existing beds). Non-smoking rooms.

  • Views:

    City View

Max. number of persons
4
Area
From 30 m² / 322 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Web TV
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

A newly-renovated modern Deluxe room with 2 Single beds, wooden floors, functional seating, 55" smart TV, rain shower, connectivity panel, and brand new design. Up to 3 adults and 2 children (sharing existing beds). Non-smoking rooms.

  • Views:

    City View

Max. number of persons
4
Area
From 30 m² / 322 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

A newly-renovated and spacious modern room features 1 Queen Bed and comfortable lounge area. Room comes equipped with adaptable seating, 55" smart TV, rain shower, connectivity panel. Up to three adults or two children. Non-smoking rooms.

  • Views:

    City View

Max. number of persons
4
Area
From 35 m² / 376 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • Pay per view channel(s)Additional charge
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Experience the height of comfort in our Premier Room with exclusive VIP perks. Enjoy a spacious full access to the Premier Lounge, including daily breakfast, evening cocktails, and private meeting room usage. Up to 2 adults and 1 child non-smoking room.

  • Views:

    City View

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • RJ 45 Outlet
  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

An elevated stay experience on our higher floors featuring a plush modern design. This sophisticated room offers all the latest amenities, including a 55" smart TV, rain shower, and a large work area. Up to 2 adults and 1 child. Non-smoking rooms.

  • Views:

    City View

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • RJ 45 Outlet
  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

One Bedroom Suite 1 King-size Bed

An unforgettable experience. The spacious Suite includes a separate lounge area. It offers top facilities, and city view. Includes access to the Premier Lounge with breakfast & evening cocktails. Up to 3 adults or 2 children. Non-smoking rooms.

  • Views:

    City View

Max. number of persons
4
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

Mezzanine Suite

Build amazing family memories at the Mezzanine Suite. Its design and layout is perfect and fun for kids and adults, keeping some privacy for everyone. It has a private king size room, mezzanine with 2 singles, 3 TV's, and a large restroom.

  • Views:

    City View

Max. number of persons
4
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Twin bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Kettle

Media And Technology

Internet Facilities

  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Suite

Paul Dubrule Suite

With a plunge pool and 143 sqm at the 15th floor, this suite is an exclusive experience. Enjoy a floating breakfast, or magnificent view of the city skyline during sunset. Fully equipped, luxurious and private, it is perfect for a special occasion.

  • Views:

    Pool side

Max. number of persons
4
Area
From 143 m² / 1539 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Kettle

Media And Technology

Internet Facilities

  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Suite

D.K. LAM Suite

D.K. LAM Suite is a cozy haven to de-stress and get pampered. Behold the city sunset while you get a relaxing soak at the large Jacuzzi. The master bedroom and the fancy furnished living and dining areas are suitable for sharing a relaxing getaway.

  • Views:

    City View

Max. number of persons
4
Area
From 143 m² / 1539 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle

Media And Technology

Internet Facilities

  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Hotel location

Novotel Bangkok on Siam Square

392/44 Siam Square Soi 6, Rama I Road Pathumwan
10330 BANGKOK
Thailand

GPS:13.744721, 100.534816

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • DON MUANG AIRPORT Additional charge
  • SUVARNABHUMI BKK Additional charge
  • BKK Additional charge
  • DMK Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 425 rooms
  • 13 connecting rooms
  • 425 non-smoking rooms
  • 18 floors

Languages spoken at the hotel

  • English
  • French
  • Thai
  • Chinese Mandarin

100% Non Smoking Property

Elevator to all floor

Entertainment

  • Karaoke
  • Pool Table

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets not allowed

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Room service Additional charge
  • Buffet Additional charge

Business

7 Meeting rooms

Business Center

  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Play area

Well-being

Splash Poolside

  • Outside
  • On site

In Balance Fitness Center

  • On site
  • Sauna room Additional charge

Sports and leisure

Gym

  • On site

Bodybuilding equipment/Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 114 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.1 m / 6.9 ft
  • Parking pricing: 0.53 € 20 THB Per hour

  • Parking for a month
  • Parking for a week

Services & equipment

  • Stairs

Security

  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Accessible parking

Siamkit Building

Additional charge

GPS:13.743932, 100.534898

Parking information

  • Near the property
  • Outdoor parking
  • Public
  • 500 parking spaces
  • Max Limited Height: 0.2 m / 6.9 ft
  • Parking pricing: 1.06 € 40 THB Per hour

  • Parking for a month
  • Parking for a week

Security

  • Well-lit parking

Accessibility

  • Elevators

Experience the vibrant atmosphere of Thai street markets at the newly revamped restaurant, The Square! Enjoy a daily extravaganza of international fare for gourmet adventurers. From seafood to Asian and European favorites, we offer the best delicacies.

Cocktails and refreshments under the sun. Enjoy a dip in the pool while sipping a cool cocktail, beer, fruit juice or shake. Breakfast, lunch and snack menu with international and Thai cuisine plus a selection of healthy meals, salads and sandwiches

In Balance fitness center keeps your body in happy, healthy shape. Tammachart Spa has treatments perfect for relaxation and stress-relief and our big outdoor pool is great for cooling down in the Bangkok sun.

Tammachart Day Spa offers a soothing atmosphere in which therapeutic body treatments are given by professional and experienced therapists. The range of treatments include facial treatments, manicure, waxing, Thai Massage and more.

Wedding facilities include indoor ballrooms, outdoor poolside or a more intimate venue. Catering options include International Buffet, Cocktail Reception or Chinese Set Menu. Our wedding team is ready to create your special day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,981 reviews

Customer review rating 4.5/5

Sze S. T. K. Solo - Confirmed reviews ALL

Customer review rating 2.5/5

Oluwafunmilayo S. Couples - Confirmed reviews ALL

Dear Oluwafunmilayo S., Thank you for taking the time to share such detailed and candid feedback with us. While we are glad to hear that you appreciated our team's friendly service and our convenient location near Siam, we are truly sorry for the unacceptable condition you experienced on the 18th floor. Finding a leaking ceiling with buckets and towels in the hallway during your stay is completely understandable cause for frustration and falls well below the standard you should expect from us, regardless of ongoing renovation work. While improvements are necessary to keep our property updated, managing them in a way that impacts guest comfort and creates unsightly pathways is something we must handle with far greater care and discretion. Your comments, along with the specifics regarding the 18th-floor conditions, have been shared directly with our Senior Management to ensure immediate corrective action and better operational management during any active work zones. We deeply regret that we let you down on this visit and that your stay felt so disappointing. If you are open to discussing this further or sharing your photos with our management team to help us address the issue directly, please feel free to reach out to us. We hope you might consider giving us another chance in the future to provide the seamless, high-quality experience you rightfully expect. Kind regards, Chananya Chaichok Guest Experience Manager

Customer review rating 4.0/5

Gary T. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Kai H. T. Couples - Confirmed reviews ALL

Customer review rating 4.0/5

Liang L. W. Business - Confirmed reviews ALL

Customer review rating 2.5/5

Oluwafunmilayo S. Couples - Confirmed reviews ALL

The staff were friendly, kind, and accommodating, and the location near Siam is excellent. Unfortunately, that does not make up for the condition of the hotel during our stay. I understand that renovations are necessary, but this was extensive. On the 18th floor, there was a leaking ceiling with a bucket and towels on the carpet throughout our stay. I have pictures. That is simply not what I expect from a hotel at this price. I understand wanting to keep business running during renovations, but paying guests should still feel comfortable. Walking past a bucket catching water every day was disappointing and unsightly. The customer service deserves recognition, but I cannot give the overall stay a good rating. Honestly, even “fair” feels generous. I left feeling very let down.

Dear Oluwafunmilayo S., Thank you for taking the time to share such detailed and candid feedback with us. While we are glad to hear that you appreciated our team's friendly service and our convenient location near Siam, we are truly sorry for the unacceptable condition you experienced on the 18th floor. Finding a leaking ceiling with buckets and towels in the hallway during your stay is completely understandable cause for frustration and falls well below the standard you should expect from us, regardless of ongoing renovation work. While improvements are necessary to keep our property updated, managing them in a way that impacts guest comfort and creates unsightly pathways is something we must handle with far greater care and discretion. Your comments, along with the specifics regarding the 18th-floor conditions, have been shared directly with our Senior Management to ensure immediate corrective action and better operational management during any active work zones. We deeply regret that we let you down on this visit and that your stay felt so disappointing. If you are open to discussing this further or sharing your photos with our management team to help us address the issue directly, please feel free to reach out to us. We hope you might consider giving us another chance in the future to provide the seamless, high-quality experience you rightfully expect. Kind regards, Chananya Chaichok Guest Experience Manager

Customer review rating 4.0/5

Gary T. Families - Confirmed reviews ALL

Service excellent

Customer review rating 4.5/5

Kai H. T. Couples - Confirmed reviews ALL

Very pleasant and comfortable stay. All the front desk and service staff we encountered were very smiley, helpful, polite and sincere. Pleasantly surprised to find a lovely small cake placed in the room on my birthday too (it was delicious)! Much appreciated! The hotel location is right in the middle of the busy Siam Square city centre with amenities and shopping places galore. Easy and quick getting to places (including the airport) by train, or even just walking. No need to be stuck in the traffic jams! We have stayed at this hotel numerous times in the past and will gladly return again! Would be great if it is possible in future to have a sheltered way to Siam BTS station. Thank you!

Customer review rating 4.0/5

Liang L. W. Business - Confirmed reviews ALL

Hotel staff are always attentive and friendly, particularly Mr Abdul. Room is comfortable. If there is one minor feedback I may give, is that there was no need for the use of the room card when using the elevator.

Customer review rating 5.0/5

Stevo C. Families - Confirmed reviews ALL

We stay in hotels we know but that doesn't make the 'experience'. It is the people that work there from the moment you are greeted at the door, front of house, service staff and just as much the back of house team that makes the difference between a stay and a memory. BIG THANK YOU to the team, our stay was amazing which couldn't have been like this without you all and the Thai hospitality.

Customer review rating 4.0/5

Ahmad O. B. N. A. Families - Confirmed reviews ALL

Extremely satisfied with the location in siam square beside Siam Paragon, MBK, platinum mall…….etc. However, I would like to see the breakfast to be intercontinental instead to be mostly Thai. i stayed for 5 nights including breakfast but I only ate breakfast once because food was below average and doesn’t make me excited to eat.

Customer review rating 5.0/5

Mohammed A. A. A. Solo - Confirmed reviews ALL

I like everything about the hotel

Customer review rating 3.5/5

Khalid A. A. J. Solo - Confirmed reviews ALL

Good location, staff, breakfast and cleanliness.

Customer review rating 5.0/5

Ant H. A. Couples - Confirmed reviews ALL

Well experienced and highly trained team made us second home in Bangkok.

Customer review rating 5.0/5

Soo Y. K. Families - Confirmed reviews ALL

When I asked the front desk staff, I was told that lounge access was not included. However, the hotel’s app clearly stated that the room I was staying in included lounge access. This inconsistency was quite disappointing and left me feeling somewhat uncomfortable.

Customer review rating 4.0/5

Hsue B. L. Friends - Confirmed reviews ALL

Always great by your team, special thanks for Potae and Mint. Both of you are my super stars!

Dear Hsue B. L., Thank you for taking the time to share such a wonderful note following your return visit. It is always a pleasure to welcome back familiar faces, and hearing that our team consistently makes you feel well cared for means a great deal to us. We will certainly pass along your special praise to Potae and Mint, who will be thrilled to know they are your superstars. We truly appreciate your loyalty and look forward to welcoming you back again soon. Warm regards, Chananya Chaichok Guest Experience Manager

Customer review rating 3.5/5

Ang K. Y. Families - Confirmed reviews ALL

average

Dear Ang K. Y., Thank Y. for taking the time to share your feedback with us and for giving us a rating. While it is great to know that Y. appreciated our great location, I note your comment that the overall experience felt average. Your insights are valuable as we continually look for ways to enhance our guest experience beyond our location. We truly appreciate Y. staying with us and hope to have the opportunity to provide a much more memorable stay in the future. Warm regards, Chananya Chaichok Guest Experience Manager

Customer review rating 5.0/5

Jenny F. Couples - Confirmed reviews ALL

Just wrapped up a stay at Novotel Bangkok on Siam Square and I honestly couldn't be happier with the experience. We were able to check in early without any hassle, and the front office team right away set the tone—they were so professional, welcoming, and genuinely friendly. To top it all off, they even surprised us with a room upgrade! The room itself was fantastic: super spacious, spotless, and packed with everything we needed. A big shoutout to the housekeeping staff too, who kept everything pristine day after day, seamlessly refreshing all the towels and toiletries throughout our stay. Despite being right in the middle of everything, the room was remarkably quiet and peaceful, and waking up to that stunning view was an absolute highlight. Checking out was completely effortless, and considering the prime location and level of care, the value for money here is truly hard to beat. Can't wait to come back!

Dear Jenny F., Thank you for taking the time to share such a glowing review of your recent stay. It is an absolute pleasure to hear that you were so happy with your experience from start to finish. I am especially delighted that our front office team made your early arrival seamless and surprised you with an upgrade, and that the spacious, quiet room and stunning views added so much to your visit. A special note of appreciation will certainly be passed along to our housekeeping team for keeping everything pristine throughout your stay. Knowing that our service, location, and overall value hit the mark for you means a great deal to our entire team. We cannot wait to welcome you back for another exceptional stay whenever your travels bring you to our doors again. Warm regards, Chananya Chaichok Guest Experience Manager

Customer review rating 5.0/5

Peter S. Business - Confirmed reviews ALL

I have very much enjoyed my stay at Novotel Bangkok on Siam Square.

Dear Peter S., Thank you for taking the time to share your feedback with us. It is a true pleasure to hear that you very much enjoyed your stay. I am especially delighted that our team made a positive impression and that you appreciated the complimentary upgrade and our food options. Providing those thoughtful touches and great dining choices is central to the experience we aim to create for every guest. We look forward to welcoming you back for another wonderful stay whenever your travels bring you to our doors again. Warm regards, Chananya Chaichok Guest Experience Manager

Customer review rating 5.0/5

John V. Families - Confirmed reviews ALL

Tizz was amazing went above and beyond to make us welcome Tizz Always making sure we were all good and comfortable

Dear John V., Thank you for taking the time to share your feedback with us. It is wonderful to hear that you appreciated our central location close to the shops and that your stay was comfortable. I am especially delighted to read your kind words about Tizz. Going above and beyond to make our guests feel welcome and ensuring your complete comfort is precisely the kind of genuine hospitality we strive to deliver. I will personally pass along your warm compliments to him as a wonderful recognition of their efforts. We look forward to welcoming you back for another exceptional stay in the future. Warm regards, Chananya Chaichok Guest Experience Manager

Customer review rating 5.0/5

Shu H. C. Friends - Confirmed reviews ALL

Location of hotel is excellent and stay was super comfortable. All staff was kind and helpful.

Dear Shu H. C., Thank you for taking the time to share such a wonderful review with us. It is a true pleasure to hear that you enjoyed our excellent location and found your stay to be super comfortable. Knowing that our team's kind and helpful service contributed to a positive experience means a great deal to everyone here. We always strive to make our guests feel well cared for, and your kind words are the greatest encouragement we can receive. We look forward to welcoming you back for another exceptional stay whenever your travels bring you to our doors again. Warm regards, Chananya Chaichok Guest Experience Manager

Customer review rating 4.0/5

Surasit C. Business - Confirmed reviews ALL

Overall is good.

Dear Surasit C., Thank you for taking the time to share your balanced feedback with us. It is wonderful to hear that you found the room nice and appreciated the good service overall during your stay. At the same time, I note your comments regarding the breakfast and event lunch. We hold our culinary offerings to a high standard, and since your expectations were higher for these dining experiences, your feedback has been shared directly with our culinary team for review as we continually look for ways to improve. We appreciate your candid insights and hope to have the opportunity to welcome you back for an even more satisfying experience in the future. Warm regards, Chananya Chaichok Guest Experience Manager

Customer review rating 4.0/5

Ty C. Couples - Confirmed reviews ALL

Excellent location, conveniently for shopping, food and transport

Dear Ty C., Thank you for taking the time to share your feedback with us. It is wonderful to hear that you appreciated our strategic location and found it so convenient for shopping, dining, and getting around. We always strive to provide an accessible and well-connected base for our guests, and knowing that it enhanced your visit means a great deal to our entire team. We look forward to welcoming you back for another seamless and enjoyable stay whenever your travels bring you this way again. Warm regards, Chananya Chaichok Guest Experience Manager

Customer review rating 4.5/5

Valerie Y. M. J. Couples - Confirmed reviews ALL

Ten was good and was super kind.

Dear Valerie Y., Thank you for taking the time to share your feedback with us. It is wonderful to hear that you appreciated our convenient location during your time with us. I am especially delighted to read your kind words about Ten. Providing super kind and attentive service is at the heart of the hospitality we strive to deliver every day, and I will gladly pass along your compliments directly to Ten as a wonderful recognition of their efforts. We look forward to welcoming you back for another exceptional stay whenever your travels bring you to our doors again. Warm regards, Chananya Chaichok Guest Experience Manager

Other web-users rate our hotel

  • 3,727 reviews 9.7/10 Location
  • 2,453 reviews 6.3/10 Room
  • 5,355 reviews 9.4/10 Service
  • 26 reviews 8.2/10 WiFi
  • 1,072 reviews 6.8/10 Cleanliness
  • 876 reviews 5.1/10 Comfort
  • 847 reviews 8.7/10 Food
  • 791 reviews 4.7/10 Amenities

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