Novotel Bangkok on Siam Square 4 stars

Customer review rating (ALL Rating) 3.9/5 1,744 reviews

Hotel extras

  • 1 minute walk to Siam Paragon, MBK & CentralWorld shopping malls

  • Quick access to Suvarnabhumi Airport by BTS sky-train or highway

  • International asian buffet restaurant

  • 1 minute walk to BTS Siam sky-train station & city center

  • Free WIFI and comfortable working & meeting spaces

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Our 425 rooms and suites are designed for both business and leisure. With room types that range from superior to one-bedroom suites, we have rooms fit for everyone. Each room highlights a flat screen TV, mini-bar, free WIFI and in-room safe. The Deluxe rooms are newly renovated with 55" Smart TV, connectivity panel & rain shower. The Executive Room treats you like a VIP. It includes access to the Premier Lounge serving breakfast & evening cocktails, boardroom use and private check-in.

Hotel location

Novotel Bangkok on Siam Square

392/44 Siam Square Soi 6, Rama I Road Pathumwan
10330 BANGKOK
Thailand

GPS:13.744721, 100.534816

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,744 reviews

TripAdvisor Rating  4.0/5  5,804 reviews

Housekeeping JO

TripAdvisor rating 5.0/5

Pioneer03331787132 TripAdvisor review

Housekeeping crew JO was very accommodating and service oriented to our request. 😊👍 Always carry a smile and greet every guests that pass her. Nice to have such personnel who make our stay feel comfortable

Dear Pioneer03331787132, Thank you for sharing your stay experience with us on TripAdvisor. I feel very proud to have Ms. JO in our team. Her great attitude always impress our guests. I will share your kind comments to her and team onwards. Thank you again and we will look forward to welcome you back to our hotel again soon. Sincerely, Thanawat Boonyalertroj Guest Experience Manager Novotel Bangkok on Siam Square

Lovely welcome

TripAdvisor rating 5.0/5

Keith L TripAdvisor review

Potae and Biwty front desk were excellent in their reception of my family and our needs. Appreciate all the help. They have been so welcoming to our family that we feel like we are at home. This has been a great experience.

Dear jinquanl, We are delighted to learn that your stay was indeed amazing and amazed by our team that made you feel like home. I am proud of Mr. Potae and Ms. Biwty as they always work hard and ensure the guests are happy during stay in our hotel. We will definitely look forward to welcome you to Novotel Bangkok on Siam Square again in the near future. Sincerely, Thanawat Boonyalertroj Guest Experience Manager Novotel Bangkok on Siam Square

Novotel hotel experience at Siam square was excellent

TripAdvisor rating 5.0/5

Shaun l TripAdvisor review

Potae and Anne were very helpful. Front desk was very efficient and service was excellent. We managed to check in very quickly. The location of the hotel is very convenient and is just beside the bts station

Dear Shauny23456, Thank you very much for your kind words to Khun Potae and Anne. I am absolutely understand how you felt during checking-in by our professional and warm heart front office team. Thank you for sharing this I will pass to them and all the hotel team as a motivation. We will definitely look forward to welcome you back to Novotel Bangkok on Siam Square again. Sincerely, Thanawat Boonyalertroj Guest Experience Manager Novotel Bangkok on Siam Square

Excellent Service

TripAdvisor rating 5.0/5

Chua0123 TripAdvisor review

We met the friendliest team of hotel staffs ever. Special thanks to Tong, the Guest Relationship Manager, Proud, Mint and Noey from the Premier lounge. I fell and hit my head in the toilet, ended with a cut. Tong was very attentive and showed sincere concern. Proud wrote me a card and even got a cake delivered to my room to make my day. We have a very active boy and a grumpy little toddler. Tong, Mint and Noey played with them to keep them busy. They even attempted to please our grumpy toddler. Noey recommended few nice places for us to visit as well. I have been staying in this hotel everytime I am in Bangkok and always have a good experience. The hotel and room are very pleasant and clean. The wholesome team made the stay even more enjoyable.

Post covid review

Customer review rating 4.0/5

Sx Families - Confirmed reviews ALL

Strengths - excellent location - friendly staff - buffet breakfast was excellent - Thai people really very nice Areas for improvement - rooms quite old - late check in n room wasn't ready; staff offered free drinks voucher but as I have already paid, didn't offer any other options; would be nice to have something

Dear Ms. Shu Xian S., We very much appreciate your comments regarding your stay at the Novotel Bangkok on Siam Square. It is always a pleasure to receive positive feedback. I will share your comments with our team especially Front Office team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thanawat Boonyalertroj Guest Experience Manager Novotel Bangkok on Siam Square

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Other web-users rate our hotel

  • 2,298 reviews 9.7/10 Location
  • 2,007 reviews 4.8/10 Room
  • 1,694 reviews 7.3/10 Service
  • 45 reviews 6.4/10 WiFi
  • 949 reviews 3.4/10 Cleanliness
  • 741 reviews 3.2/10 Vibe
  • 654 reviews 4.1/10 Comfort
  • 549 reviews 7.1/10 Breakfast

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