Novotel Bangkok on Siam Square 4 stars

Customer review rating (ALL Rating) 4.5/5 2,999 reviews

Novotel Bangkok on Siam Square - Image 1
Novotel Bangkok on Siam Square - Image 2
Novotel Bangkok on Siam Square - Image 3
Novotel Bangkok on Siam Square - Image 4

Description

Hotel extras

  • 1 minute walk to Siam Paragon, MBK & CentralWorld shopping malls

  • Quick access to Suvarnabhumi Airport by BTS sky-train or highway

  • International asian buffet restaurant

  • 1 minute walk to BTS Siam sky-train station & city center

  • Free WIFI and comfortable working & meeting spaces

Our accommodation(s)

Book this hotel
Room 1

A comfortable room in the city center with 2 Single beds, en suite bath/shower, large ergonomic work area, modern equipment and contemporary decor. Up to 3 adults or 2 children (sharing existing beds). Non-smoking rooms.

  • Views:

    City View

Max. number of persons
4
Area
From 30 m² / 322 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Web TV
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 4 pers. max
  • 30 m² / 322 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View

Enjoy comfort and space in our Superior Corner Room with sofa. This well-designed room features complimentary WIFI Internet and LCD TV. Up to three adults or two children (sharing existing beds). Non-smoking rooms.

  • Views:

    City View

  • Most of the accommodation:

    Corner Room

Max. number of persons
4
Area
From 35 m² / 376 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

A newly-renovated modern Deluxe room with 1 Queen bed, wooden floors, functional seating, 55" smart TV, rain shower, connectivity panel, free WIFI and brand new design. Up to 3 adults or 2 children (sharing existing beds). Non-smoking rooms.

  • Views:

    City View

Max. number of persons
4
Area
From 30 m² / 322 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Web TV
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

A newly-renovated modern Deluxe room with 2 Single beds, wooden floors, functional seating, 55" smart TV, rain shower, connectivity panel, and brand new design. Up to 3 adults and 2 children (sharing existing beds). Non-smoking rooms.

  • Views:

    City View

Max. number of persons
4
Area
From 30 m² / 322 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

A newly-renovated and spacious modern room features 1 Queen Bed and comfortable lounge area. Room comes equipped with adaptable seating, 55" smart TV, rain shower, connectivity panel. Up to three adults or two children. Non-smoking rooms.

  • Views:

    City View

Max. number of persons
4
Area
From 35 m² / 376 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • Pay per view channel(s)Additional charge
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Experience the height of comfort in our Premier Room with exclusive VIP perks. Enjoy a spacious full access to the Premier Lounge, including daily breakfast, evening cocktails, and private meeting room usage. Up to 2 adults and 1 child non-smoking room.

  • Views:

    City View

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • RJ 45 Outlet
  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

An elevated stay experience on our higher floors featuring a plush modern design. This sophisticated room offers all the latest amenities, including a 55" smart TV, rain shower, and a large work area. Up to 2 adults and 1 child. Non-smoking rooms.

  • Views:

    City View

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • RJ 45 Outlet
  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

One Bedroom Suite 1 King-size Bed

An unforgettable experience. The spacious Suite includes a separate lounge area. It offers top facilities, and city view. Includes access to the Premier Lounge with breakfast & evening cocktails. Up to 3 adults or 2 children. Non-smoking rooms.

  • Views:

    City View

Max. number of persons
4
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

Mezzanine Suite

Build amazing family memories at the Mezzanine Suite. Its design and layout is perfect and fun for kids and adults, keeping some privacy for everyone. It has a private king size room, mezzanine with 2 singles, 3 TV's, and a large restroom.

  • Views:

    City View

Max. number of persons
4
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Twin bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Kettle

Media And Technology

Internet Facilities

  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Suite

Paul Dubrule Suite

With a plunge pool and 143 sqm at the 15th floor, this suite is an exclusive experience. Enjoy a floating breakfast, or magnificent view of the city skyline during sunset. Fully equipped, luxurious and private, it is perfect for a special occasion.

  • Views:

    Pool side

Max. number of persons
4
Area
From 143 m² / 1539 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Kettle

Media And Technology

Internet Facilities

  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Suite

D.K. LAM Suite

D.K. LAM Suite is a cozy haven to de-stress and get pampered. Behold the city sunset while you get a relaxing soak at the large Jacuzzi. The master bedroom and the fancy furnished living and dining areas are suitable for sharing a relaxing getaway.

  • Views:

    City View

Max. number of persons
4
Area
From 143 m² / 1539 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle

Media And Technology

Internet Facilities

  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Hotel location

Novotel Bangkok on Siam Square

392/44 Siam Square Soi 6, Rama I Road Pathumwan
10330 BANGKOK
Thailand

GPS:13.744721, 100.534816

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • DON MUANG AIRPORT Additional charge
  • SUVARNABHUMI BKK Additional charge
  • BKK Additional charge
  • DMK Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 425 rooms
  • 13 connecting rooms
  • 425 non-smoking rooms
  • 18 floors

Languages spoken at the hotel

  • English
  • French
  • Thai
  • Chinese Mandarin

100% Non Smoking Property

Elevator to all floor

Entertainment

  • Karaoke
  • Pool Table

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets not allowed

Boutiques/shopping

Shopping mall

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Room service Additional charge
  • Buffet Additional charge

Business

7 Meeting rooms

Business Center

  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Play area

Well-being

Splash Poolside

  • Outside
  • On site

In Balance Fitness Center

  • On site
  • Sauna room Additional charge

Sports and leisure

Gym

  • On site

Bodybuilding equipment/Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 114 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.1 m / 6.9 ft
  • Parking pricing: 0.53 € 20 THB Per hour

  • Parking for a month
  • Parking for a week

Services & equipment

  • Stairs

Security

  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Accessible parking

Siamkit Building

Additional charge

GPS:13.743932, 100.534898

Parking information

  • Near the property
  • Outdoor parking
  • Public
  • 500 parking spaces
  • Max Limited Height: 0.2 m / 6.9 ft
  • Parking pricing: 1.07 € 40 THB Per hour

  • Parking for a month
  • Parking for a week

Security

  • Well-lit parking

Accessibility

  • Elevators

Experience the vibrant atmosphere of Thai street markets at the newly revamped restaurant, The Square! Enjoy a daily extravaganza of international fare for gourmet adventurers. From seafood to Asian and European favorites, we offer the best delicacies.

Cocktails and refreshments under the sun. Enjoy a dip in the pool while sipping a cool cocktail, beer, fruit juice or shake. Breakfast, lunch and snack menu with international and Thai cuisine plus a selection of healthy meals, salads and sandwiches

In Balance fitness center keeps your body in happy, healthy shape. Tammachart Spa has treatments perfect for relaxation and stress-relief and our big outdoor pool is great for cooling down in the Bangkok sun.

Tammachart Day Spa offers a soothing atmosphere in which therapeutic body treatments are given by professional and experienced therapists. The range of treatments include facial treatments, manicure, waxing, Thai Massage and more.

Wedding facilities include indoor ballrooms, outdoor poolside or a more intimate venue. Catering options include International Buffet, Cocktail Reception or Chinese Set Menu. Our wedding team is ready to create your special day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,999 reviews

Customer review rating 5.0/5

Jeffrey K. L. G. Business - Confirmed reviews ALL

Customer review rating 4.0/5

Sok H. C. Business - Confirmed reviews ALL

Customer review rating 4.0/5

Chun H. C. Couples - Confirmed reviews ALL

Customer review rating 2.5/5

Ireene D. Families - Confirmed reviews ALL

Customer review rating 3.5/5

Maria S. Families - Confirmed reviews ALL

Dear Maria S., Thank you for taking the time to share your thoughtful feedback with us following your stay. We are delighted to hear that you appreciated our central location and that our concierge and front desk team made a positive impression with their approachable and helpful service. At the same time, we greatly appreciate your candid comments regarding our interior design and furniture. Your feedback concerning room updates is invaluable as we continuously evaluate ways to enhance our guest experience and maintain our property standards. It was a pleasure having you with us, and we hope to welcome you back in the future to provide an even more refined stay. Warm regards, Chananya Chaichok Guest Experience Manager

Customer review rating 4.0/5

Sok H. C. Business - Confirmed reviews ALL

it's a place i always come back to when i come to bangkok. everywhere is within walking distance and the bts is just a 2min walk away. hotel furnishings are abit old, but overall still clean and neat. beds is abit soft - could be firmer.

Customer review rating 4.0/5

Chun H. C. Couples - Confirmed reviews ALL

Overall, it was a good stay with a very convenient location, just a 5-minute walk to Siam Paragon and the BTS station.

Customer review rating 2.5/5

Ireene D. Families - Confirmed reviews ALL

Well located hotel but structure is old, needs renovation

Customer review rating 3.5/5

Maria S. Families - Confirmed reviews ALL

Although Novotel is quite central, I was surprised that the interior design and furniture are quite dated. Mercure, though a little further from the centre, really impressed me - the interior and furniture are very new and modern. I hope you can consider upgrading the rooms at Novotel. On a positive note, the service at Novotel was excellent - the concierge and front desk staff were very approachable, helpful, and friendly.

Dear Maria S., Thank you for taking the time to share your thoughtful feedback with us following your stay. We are delighted to hear that you appreciated our central location and that our concierge and front desk team made a positive impression with their approachable and helpful service. At the same time, we greatly appreciate your candid comments regarding our interior design and furniture. Your feedback concerning room updates is invaluable as we continuously evaluate ways to enhance our guest experience and maintain our property standards. It was a pleasure having you with us, and we hope to welcome you back in the future to provide an even more refined stay. Warm regards, Chananya Chaichok Guest Experience Manager

Customer review rating 4.5/5

Mohammad M. U. Families - Confirmed reviews ALL

Experience is best . The location is well perfect for any thing like food , shopping or to go some where else. Rooms are wide , rest rooms are well maintained . Breakfast is also healthy & worthy.

Dear Mohammad M. U., Thank you for taking the time to share such a wonderful review of your recent stay with us. We are truly delighted to read that you enjoyed our prime location and found our rooms and restrooms to be spacious and well maintained. It is especially rewarding to hear your kind words about our team members, including our security staff. We deeply appreciate you recognizing their dedication to ensuring our guests are well cared for. We are also glad that you enjoyed our healthy breakfast and found everything to be great value. It was a pleasure having you with us, and we eagerly look forward to welcoming you back for another exceptional stay soon. Warm regards, Chananya Chaichok Guest Experience Manager

Customer review rating 3.5/5

Ronald S. Couples - Confirmed reviews ALL

Stayed many times. Friendly staff, perfect location, but variety of breakfast has dropped off markedly.

Dear Ronald S., Thank you for your continued loyalty and for taking the time to share your feedback with us following your many stays. We are delighted to know that our team members made you feel welcome and that our location continues to meet your expectations. At the same time, we appreciate your candid observation regarding the breakfast selection. Please rest assured that we are reviewing this with our culinary team to ensure our morning offerings provide the variety and quality our guests deserve. It is always a pleasure to welcome you back, and we look forward to providing an even more satisfying experience on your next visit. Warm regards, Chananya Chaichok Guest Experience Manager

Customer review rating 5.0/5

Cheng C. T. Business - Confirmed reviews ALL

back to my 2nd home in Bangkok. Always happy to return to meet familiar and friendly host at Novotel Siam Square. Stayed 2 nights for work but very important to be well located,

Dear Cheng C. T., Thank you for your continued loyalty and for choosing us as your second home in Bangkok. We are delighted to know that our familiar and friendly team always makes you happy to return, and that our convenient location continues to support your important work trips. Providing a welcoming and seamless environment for our valued guests is always our top priority. We look forward to welcoming you back to your home away from home very soon. Warm regards, Chananya Chaichok Guest Experience Manager

Customer review rating 1.5/5

Jaya S. D. Families - Confirmed reviews ALL

Reception, house keeping after multiple calls, huge wait only attending the guest which was worst part of. toilet was leaking.

Dear Jaya S. D., Thank you for taking the time to share your feedback with us. I am truly sorry to hear that your stay did not meet your expectations, particularly regarding the challenges you experienced with housekeeping and the condition of your toilet. Waiting for assistance and feeling uncomfortable is never the experience we want to provide. Please rest assured that we take your comments very seriously and will address these service and maintenance issues with our team to ensure improvements are made. We value your feedback as it helps us do better and hope to have the opportunity to welcome you back for a much smoother stay in the future. Warm regards, Chananya Chaichok Guest Experience Manager

Customer review rating 4.5/5

Hock P. C. Couples - Confirmed reviews ALL

Check in was smooth and room was made available event though I was slightly early. Staff were pro-active and courteous.

Dear Hock P. C., Thank you for sharing your experience with us. We are delighted to hear that you enjoyed our excellent central location and that your early check in was handled smoothly by our proactive team. Providing warm and attentive service is always our priority, and it is wonderful to know our staff made a positive impression during your stay. We truly appreciate your feedback and look forward to welcoming you back for another wonderful visit in the near future. Warm regards, Chananya Chaichok Guest Experience Manager

Customer review rating 3.0/5

Soon H. S. Couples - Confirmed reviews ALL

Despite being an Accor+ Explorer member and done my online check in before arrival, I did not notice my check in process to be faster or smoother. In fact, I was even told incorrectly that my room was not ready when I showed up at 3.30pm to check in. There was no obvious signs or indication for Accor member to do their check in. I was waiting at the common area and has no idea where Accor member can do their check in. I have given similar feedback 4 years ago from my last stay but unfortunately, nothing has improved.

Dear Soon H. S., Thank you for taking the time to share your feedback with us. We sincerely apologize that your check in experience did not reflect the smooth and efficient process you anticipated, especially after completing your arrival details online and as an esteemed member of our loyalty program. We regret the confusion regarding designated priority areas and the incorrect information provided about your room availability at 3.30pm. Please rest assured that your comments have been shared directly with our front office leadership team to address these operational oversights and improve our arrival procedures. We deeply appreciate your continued loyalty and the opportunity to learn from your experience, and we hope to welcome you back in the future to provide the seamless service you rightly expect. Warm regards, Chananya Chaichok Guest Experience Manager

Customer review rating 5.0/5

Saranya K. Couples - Confirmed reviews ALL

Super location and staff is so good

Dear Saranya K., Thank you for sharing your feedback with us. We are delighted to know that you enjoyed our super location and found our team to be so wonderful. Providing warm hospitality and a convenient setting for our guests is always our top priority, and it is rewarding to hear that your experience reflected this. We look forward to welcoming you back for another great stay in the future. Warm regards, Chananya Chaichok Guest Experience Manager

Customer review rating 4.0/5

Syurkani I. K. Families - Confirmed reviews ALL

nice hotel. good service overall.

Dear Syurkani I. K., Thank you for taking the time to share your feedback with us. We are delighted to know that you appreciated our prime location and enjoyed a nice stay with good overall service from our team. Providing a welcoming and seamless experience for our guests is always our top priority. We look forward to welcoming you back for another wonderful visit in the future. Warm regards, Chananya Chaichok Guest Experience Manager

Customer review rating 4.0/5

Caridad L. Friends - Confirmed reviews ALL

we have stayed at Novotel several times already and we really like the location. The staff are accomodating and pleasant. The rooms are clean. The only thing that has changed is it has gotten more expensive.

Dear Caridad L., Thank you for choosing to stay with us repeatedly and for sharing your wonderful feedback. We are delighted to know that you enjoy our convenient location near the malls, covered walkway, and local dining spots. It is always a pleasure to hear that our team continues to provide pleasant and accommodating service and that you find our rooms clean. We also appreciate your honest comment regarding our pricing over time, and we remain dedicated to delivering the high value and quality experience you expect from us. We look forward to welcoming you back for many more stays in the future. Warm regards, Chananya Chaichok Guest Experience Manager

Customer review rating 4.5/5

Irene C. Families - Confirmed reviews ALL

Being an accor member truly makes our stay even more comfortable .

Dear Irene C., Thank you so much for your wonderful feedback and for your continued loyalty as an Accor member. We are thrilled to hear that our accessible location made your travels easy and that your membership perks helped make your stay even more comfortable and seamless. Knowing that our valued guests feel the extra comfort and value during their time with us is the greatest reward for our entire team. We look forward to welcoming you back to the heart of the city for many more fantastic stays ahead. Warm regards, Chananya Chaichok Guest Experience Manager

Customer review rating 4.0/5

Darunee T. B. Business - Confirmed reviews ALL

Very well location, in the middle of Siam Square, Check-in is great and super fantastic (Ms. Baitong- front office is the best hospitality, clear introduction and fast!!) good recommend to other guests to stay here.

Dear Darunee T., Thank you so much for taking the time to share such a glowing and detailed review. We are thrilled to hear that you found our hotel to be a fantastic choice for both business and leisure, and that you enjoyed our unbeatable location right in the middle of Siam Square. A very special thank you for your wonderful shoutout to Ms. Baitong at the front office. We are delighted to hear that her check-in service stood out as super fantastic, providing you with a clear, fast, and exceptionally hospitable welcome. I will make sure to pass along your high praise and recommendation directly to her and the team. She will be absolutely thrilled. Thank you once again for recommending us to future guests. We look forward to welcoming you back to the heart of the city for your next business trip or leisure getaway. Warm regards, Chananya Chaichok Guest Experience Manager

Customer review rating 4.5/5

Xue S. N. Families - Confirmed reviews ALL

Overall good stay & location but the shower facilities needa repair. Rain shower was dripping cold water when we using normal shower head. Floor is silppery my girl fell down, perhaps can put a layer of anti slip coating to existing floor.

Dear Xue S. N., Thank you for sharing your feedback with us. While we are glad to hear that you appreciated our location, we are deeply concerned and sorry to learn about your daughter's fall. The safety and comfort of our guests are our highest priorities, and we send our sincere apologies to you and your family for this frightening experience. We take your comments regarding the slippery floor and the rain shower leakage very seriously. We have immediately notified our engineering and housekeeping teams to inspect the bathroom drainage, apply an anti-slip treatment to the flooring, and repair the shower plumbing to prevent any further issues. We truly appreciate you bringing this to our attention, as it helps us make the hotel safer for all our guests. We hope your daughter is feeling better now, and we hope to have the opportunity to provide your family with a much safer and more comfortable stay in the future. Warm regards, Chananya Chaichok Guest Experience Manager

Customer review rating 3.5/5

Thu T. T. Families - Confirmed reviews ALL

I did not request connecting rooms, yet I was assigned one—which negatively impacted my experience. It was extremely noisy.

Dear Thu t. T., Thank you for bringing this to our attention, and please accept our sincere apologies for the negative impact this had on your experience. Being disturbed by noise when you did not request or desire a connecting room is understandably frustrating, and we are truly sorry that we missed the mark on this assignment. We have noted this feedback regarding your room placement so our front office and room allocation teams can be much more vigilant with guest preferences and room configurations moving forward. We truly value your insights as they help us improve, and we hope you will give us another opportunity in the future to provide you with the quiet, restful, and seamless stay you deserve. Warm regards, Chananya Chaichok Guest Experience Manager

Customer review rating 3.5/5

Ankita J. Families - Confirmed reviews ALL

We stayed in the junior suite room, which for most parts was adequately equipped. While we enjoyed the stay, I would want to highlight some points that could make the stay more comfortable The queen bed was sufficient for two adults but the sofa-bed was kind of worn out and appeared requiring reupholstery. It wasn't truly comfortable to sleep the kids on. Lack of storage space like bedside drawers next to the bed was a major problem. The toiletries were placed in the washrooms in a very disorganised way and would consistency fall on the floor unless handled with clinical precision. Placing them in an enclosure that allows better usability will be appreciated. Now coming to the food. This was a disappointment. The spread was very small and had very minimal options, specially for the vegan/vegetarian guests. That said, the bakery items were best in class. The lounge was a great place to be with all day drinks and munchies. Introduction of a functional kids club will be a great add on for travelling parents who would want to have the kids engaged while they take some time off .

Dear Ankita J., Thank you for choosing to stay in our junior suite and for taking the time to share such detailed feedback. We are pleased to know that you enjoyed our location, the lounge experience, and our bakery selections. At the same time, we are genuinely sorry that several aspects of your stay did not meet your expectations. Your constructive notes regarding the condition of the sofa bed, the lack of bedside storage, and the organization of the bathroom toiletries are very helpful, and we will review these areas with our team to improve future comfort. We also acknowledge your comments concerning the breakfast options for vegetarian and vegan guests, and we will share this input with our culinary team to broaden our offerings. Thank you once again for helping us improve, and we hope to welcome you back for a much smoother and more satisfying stay. Warm regards, Chananya Chaichok Guest Experience Manager

Customer review rating 5.0/5

Shaun A. S. Couples - Confirmed reviews ALL

My 2nd time back. Loved the location and overall experience so decided to come back again!

Dear Shaun A., Thank you so much for choosing to return and stay with us for a second time! Knowing that you loved your previous experience so much that you decided to come back is the highest compliment our team could possibly receive. We are thrilled to hear that you once again enjoyed our convenient location, comfortable accommodations, and the friendly, helpful service provided by our staff. It is always a pleasure to welcome returning guests back to their home away from home. We deeply appreciate your continued loyalty and look forward to welcoming you back for many more wonderful experiences in the future. Warm regards, Chananya Chaichok Guest Experience Manager

Other web-users rate our hotel

  • 3,708 reviews 9.7/10 Location
  • 2,461 reviews 6.4/10 Room
  • 5,271 reviews 9.4/10 Service
  • 28 reviews 8.8/10 WiFi
  • 1,077 reviews 6.8/10 Cleanliness
  • 869 reviews 5.3/10 Comfort
  • 774 reviews 4.8/10 Amenities
  • 729 reviews 7.1/10 Breakfast

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