Novotel Bangkok on Siam Square 4 stars

Customer review rating (ALL Rating) 4.5/5 2,952 reviews

Novotel Bangkok on Siam Square - Image 1
Novotel Bangkok on Siam Square - Image 2
Novotel Bangkok on Siam Square - Image 3
Novotel Bangkok on Siam Square - Image 4

Description

Hotel extras

  • 1 minute walk to Siam Paragon, MBK & CentralWorld shopping malls

  • Quick access to Suvarnabhumi Airport by BTS sky-train or highway

  • International asian buffet restaurant

  • 1 minute walk to BTS Siam sky-train station & city center

  • Free WIFI and comfortable working & meeting spaces

Our accommodation(s)

Book this hotel
Room 1

A comfortable room in the city center with 2 Single beds, en suite bath/shower, large ergonomic work area, modern equipment and contemporary decor. Up to 3 adults or 2 children (sharing existing beds). Non-smoking rooms.

  • Views:

    City View

Max. number of persons
4
Area
From 30 / 322 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Web TV
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 4 pers. max
  • 30 / 322 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View

Enjoy comfort and space in our Superior Corner Room with sofa. This well-designed room features complimentary WIFI Internet and LCD TV. Up to three adults or two children (sharing existing beds). Non-smoking rooms.

  • Views:

    City View

  • Most of the accommodation:

    Corner Room

Max. number of persons
4
Area
From 35 / 376 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

A newly-renovated modern Deluxe room with 1 Queen bed, wooden floors, functional seating, 55" smart TV, rain shower, connectivity panel, free WIFI and brand new design. Up to 3 adults or 2 children (sharing existing beds). Non-smoking rooms.

  • Views:

    City View

Max. number of persons
4
Area
From 30 / 322 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Web TV
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

A newly-renovated modern Deluxe room with 2 Single beds, wooden floors, functional seating, 55" smart TV, rain shower, connectivity panel, and brand new design. Up to 3 adults and 2 children (sharing existing beds). Non-smoking rooms.

  • Views:

    City View

Max. number of persons
4
Area
From 30 / 322 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

A newly-renovated and spacious modern room features 1 Queen Bed and comfortable lounge area. Room comes equipped with adaptable seating, 55" smart TV, rain shower, connectivity panel. Up to three adults or two children. Non-smoking rooms.

  • Views:

    City View

Max. number of persons
4
Area
From 35 / 376 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • Pay per view channel(s)Additional charge
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Experience the height of comfort in our Premier Room with exclusive VIP perks. Enjoy a spacious full access to the Premier Lounge,including daily breakfast,evening cocktails,and private meeting room usage. Up to 2 adults and 1 child Non-smoking rooms

  • Views:

    City View

Max. number of persons
3
Area
From 30 / 322 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • RJ 45 Outlet
  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

An elevated stay experience on our higher floors featuring a plush modern design. This sophisticated room offers all the latest amenities, including a 55" smart TV, rain shower, and a large work area. Up to 2 adults and 1 child. Non-smoking rooms.

  • Views:

    City View

Max. number of persons
3
Area
From 30 / 322 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • RJ 45 Outlet
  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

One Bedroom Suite 1 King-size Bed

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

Mezzanine Suite

Build amazing family memories at the Mezzanine Suite. Its design and layout is perfect and fun for kids and adults, keeping some privacy for everyone. It has a private king size room, mezzanine with 2 singles, 3 TV's, and a large restroom.

  • Views:

    City View

Max. number of persons
4
Area
From 60 / 645 sq ft

Bedding

King size bed(s) x1

Twin bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Kettle

Media And Technology

Internet Facilities

  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Suite

Paul Dubrule Suite

With a plunge pool and 143 sqm at the 15th floor, this suite is an exclusive experience. Enjoy a floating breakfast, or magnificent view of the city skyline during sunset. Fully equipped, luxurious and private, it is perfect for a special occasion.

  • Views:

    Pool side

Max. number of persons
4
Area
From 143 / 1539 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Kettle

Media And Technology

Internet Facilities

  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Suite

D.K. LAM Suite

D.K. LAM Suite is a cozy haven to de-stress and get pampered. Behold the city sunset while you get a relaxing soak at the large Jacuzzi. The master bedroom and the fancy furnished living and dining areas are suitable for sharing a relaxing getaway.

  • Views:

    City View

Max. number of persons
4
Area
From 143 / 1539 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle

Media And Technology

Internet Facilities

  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Hotel location

Novotel Bangkok on Siam Square

392/44 Siam Square Soi 6, Rama I Road Pathumwan
10330 BANGKOK
Thailand

GPS:13.744721, 100.534816

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • DON MUANG AIRPORT Additional charge
  • SUVARNABHUMI BKK Additional charge
  • BKK Additional charge
  • DMK Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 425 rooms
  • 13 connecting rooms
  • 425 non-smoking rooms
  • 18 floors

Languages spoken at the hotel

  • English
  • French
  • Thai
  • Chinese Mandarin

100% Non Smoking Property

Elevator to all floor

Entertainment

  • Karaoke
  • Pool Table

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets not allowed

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Room service Additional charge
  • Buffet Additional charge

Business

7 Meeting rooms

Business Center

  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Play area

Well-being

Splash Poolside

  • Outside
  • On site

In Balance Fitness Center

  • On site
  • Sauna room Additional charge

Sports and leisure

Gym

  • On site

Bodybuilding equipment/Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 114 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.1 m / 6.9 ft
  • Parking pricing: 0.52 20 THB Per hour

  • Parking for a month
  • Parking for a week

Services & equipment

  • Stairs

Security

  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Accessible parking

Siamkit Building

Additional charge

GPS:13.743932, 100.534898

Parking information

  • Near the property
  • Outdoor parking
  • Public
  • 500 parking spaces
  • Max Limited Height: 0.2 m / 6.9 ft
  • Parking pricing: 1.04 40 THB Per hour

  • Parking for a month
  • Parking for a week

Security

  • Well-lit parking

Accessibility

  • Elevators

Experience the vibrant atmosphere of Thai street markets at the newly revamped restaurant, The Square! Enjoy a daily extravaganza of international fare for gourmet adventurers. From seafood to Asian and European favorites, we offer the best delicacies.

Cocktails and refreshments under the sun. Enjoy a dip in the pool while sipping a cool cocktail, beer, fruit juice or shake. Breakfast, lunch and snack menu with international and Thai cuisine plus a selection of healthy meals, salads and sandwiches

In Balance fitness center keeps your body in happy, healthy shape. Tammachart Spa has treatments perfect for relaxation and stress-relief and our big outdoor pool is great for cooling down in the Bangkok sun.

Tammachart Day Spa offers a soothing atmosphere in which therapeutic body treatments are given by professional and experienced therapists. The range of treatments include facial treatments, manicure, waxing, Thai Massage and more.

Wedding facilities include indoor ballrooms, outdoor poolside or a more intimate venue. Catering options include International Buffet, Cocktail Reception or Chinese Set Menu. Our wedding team is ready to create your special day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,952 reviews

Customer review rating 5.0/5

Deepak C. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Nelson L. Couples - Confirmed reviews ALL

Customer review rating 2.0/5

Mohammed A. H. Families - Confirmed reviews ALL

Dear Mohammed A., Thank you for sharing your feedback with us. It is wonderful to hear that you appreciated our location and found our staff welcoming and helpful during your stay. At the same time, I am genuinely sorry to learn that the room furnishings and breakfast experience did not meet your expectations. Your comments regarding the condition of the cabinets, bathroom, and morning dining have been noted as we look for ways to improve our guest experience. We hope to have the opportunity to welcome you back for a much smoother stay in the future. Kind regards, Chananya Chaichok Guest Experience Manager

Customer review rating 5.0/5

Samatchaya Y. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Ann M. L. Friends - Confirmed reviews ALL

Customer review rating 4.5/5

Nelson L. Couples - Confirmed reviews ALL

Happy

Customer review rating 2.0/5

Mohammed A. H. Families - Confirmed reviews ALL

Excellent location. Welcoming staff and really helpful. Decent lobby entrance and rooms. Old cabinets and bathroom Worst morning breakfast.

Dear Mohammed A., Thank you for sharing your feedback with us. It is wonderful to hear that you appreciated our location and found our staff welcoming and helpful during your stay. At the same time, I am genuinely sorry to learn that the room furnishings and breakfast experience did not meet your expectations. Your comments regarding the condition of the cabinets, bathroom, and morning dining have been noted as we look for ways to improve our guest experience. We hope to have the opportunity to welcome you back for a much smoother stay in the future. Kind regards, Chananya Chaichok Guest Experience Manager

Customer review rating 5.0/5

Samatchaya Y. Families - Confirmed reviews ALL

The room is cleaned well. All staff is helpful.

Customer review rating 5.0/5

Ann M. L. Friends - Confirmed reviews ALL

Location is very convenient within minutes to Siam BTS station. It is also within walking distance to many malls including Siam Paragon, MBK, Centralworld and Platinum Mall. Room is newly renovated and very clean. Bed is comfortable! I stay at Novotel Bangkok at Siam Square at least twice a year whenever I visit Bangkok. Their staff's approachable, friendly and helpful service is always beyond expectation especially Mr Potae, Ms Bewty and staff who serve at the lounge Ms Mint, Ms Pae and Ms Ger. They are very dedicated in their job! I cannot wait to visit and stay again at Novotel Bangkok at Siam Square next year!

Customer review rating 3.5/5

Tshun V. H. Business - Confirmed reviews ALL

Very appreciative for an early check-in. Unfortunate that I'm not able to enjoy the premium lounge due to renovation ongoing, if I was informed during the hotel booking I will skip the executive room. My room was not provided with the bathing towels, and I didn't notice until past midnight when I return to room after a day out. I need to call the reception for assistance, even then I need to call for 2 times to get connected. There's no ventilation or the ventilation is broken in the bathroom and toilet of my room, and it is very wet n damp everytime after the shower, making the overall room quite wet n damp.

Customer review rating 3.5/5

Audrey S. Business - Confirmed reviews ALL

The hotel has an excellent location, and the room is comfortable and well-maintained. However, there is room for improvement in the reception service and lifts.

Dear Audrey S., Thank you for taking the time to share your feedback following your stay. It is wonderful to hear that overall your experience was great, and that you enjoyed our excellent location as well as a comfortable, well-maintained room. At the same time, I appreciate your honest note that there is room for improvement regarding our reception service and lifts. These are important areas of the guest experience, and I will be sharing your insights directly with our management and operations teams to review where we can do better. We truly value your perspective and hope to have the opportunity to welcome you back for a smoother stay in the future. Warm regards, Chananya Chaichok Guest Experience Manager

Customer review rating 4.0/5

Wee S. C. Friends - Confirmed reviews ALL

Well located.

Dear Wee S. C., Thank you for taking the time to share your feedback following your stay. It is wonderful to hear that you appreciated our great location. Knowing that our convenience contributed to a positive visit means a great deal to our entire team. We truly appreciate you choosing to stay with us and look forward to welcoming you back whenever your travels bring you to the area again. Warm regards, Chananya Chaichok Guest Experience Manager

Customer review rating 4.5/5

Frank X. Couples - Confirmed reviews ALL

We had a great stay for the 5 nights in Bangkok. It is clean and very close to malls, BTS and so much more.

Dear Frank X., Thank you for taking the time to share your feedback following your five-night stay in Bangkok. It is wonderful to hear that you had a great experience, found the hotel clean, and appreciated our close proximity to the malls, BTS skytrain, and local attractions. Knowing that our location and facilities contributed to such a convenient and enjoyable visit means a great deal to our entire team. We truly appreciate you choosing to stay with us and look forward to welcoming you back whenever your travels bring you to the city again. Warm regards, Chananya Chaichok Guest Experience Manager

Customer review rating 4.0/5

Nicole T. Couples - Confirmed reviews ALL

Hotel is very centrally located, close to all the main shopping centres and many eating spots

Dear Nicole T., Thank you for taking the time to share your feedback following your stay. It is wonderful to hear that you enjoyed our central location, with its close proximity to all the main shopping centres and diverse dining options. Knowing that our surroundings contributed to a convenient and enjoyable visit means a great deal to our entire team. We truly appreciate you choosing to stay with us and look forward to welcoming you back whenever your travels bring you to the area again. Warm regards, Chananya Chaichok Guest Experience Manager

Customer review rating 3.5/5

Netta B. Families - Confirmed reviews ALL

We stayed for two nights, room was very comfy. Food at breakfast was quite disappointing and dinner at the lobby was very slow (around 40 minutes from ordering till food arrived)

Dear Netta B., Thank you for taking the time to share your feedback following your two-night stay. It is wonderful to hear that you found the room very comfy and had an overall great experience. At the same time, I am genuinely sorry for the disappointments you encountered with our dining services. We need to do much better with our breakfast selection, and a 40-minute wait for dinner at the lobby is certainly far too slow. I have shared these points directly with our culinary and F&B teams so we can address the preparation speed and food quality immediately. We truly appreciate your constructive ratings, and we hope to provide you with a much more seamless dining experience during your next visit. Kind regards, Chananya Chaichok Guest Experience Manager

Customer review rating 5.0/5

Verena K. Families - Confirmed reviews ALL

Staff was very friendly and helpful!

Dear Verena K., Thank you for sharing your feedback with us. We are delighted to know that you appreciated our great location and found our team to be so friendly and helpful. Knowing that these touches made your visit enjoyable means a great deal to us. We look forward to welcoming you back for another wonderful stay whenever your travels bring you to the area. Warm regards, Chananya Chaichok Guest Experience Manager

Customer review rating 5.0/5

Sunil K. S. Business - Confirmed reviews ALL

Very comfortable stay and very good hotel all staff

Dear Sunil S., Thank you for sharing your wonderful feedback. We are thrilled to know that you enjoyed our very good location and had a very comfortable stay with us. It is especially rewarding to hear your kind words for our entire team, and we will certainly share your appreciation for their service with everyone. We look forward to welcoming you back for another fantastic visit whenever your travels bring you to the area. Warm regards, Chananya Chaichok Guest Experience Manager

Customer review rating 5.0/5

Amanda Y. L. S. Solo - Confirmed reviews ALL

This is my second time back at Novotel at Siam Square and I cannot wait to be back. The location is unbeatable and the customer service is top notch. I had sent numerous parcels to the hotel prior to my arrival and the hotel kept them all safely for me. They also had all the parcels delivered up to my room quickly which was so kind of them.

Dear Amanda S., Thank you for returning to stay with us a second time and for sharing such a wonderful review. We are thrilled to know that you enjoyed our unbeatable location and that our team provided you with top-notch service. It is a pleasure to hear that we could make your arrival seamless by securely managing your parcels and having them promptly delivered straight to your room. Knowing that these details made your stay so smooth means a great deal to our entire team, and we look forward to welcoming you back again soon. Warm regards, Chananya Chaichok Guest Experience Manager

Customer review rating 5.0/5

Pichai S. Families - Confirmed reviews ALL

The staff provided excellent advice in various areas, and the service was handled promptly

Dear Pichai S., Thank you for sharing your wonderful feedback with us. We are delighted to hear that you had an excellent stay and that our team provided you with knowledgeable advice and prompt, attentive service. Knowing that our staff's dedication made a positive impact on your visit means a great deal to us. We look forward to the pleasure of welcoming you back for another exceptional experience soon. Warm regards, Chananya Chaichok Guest Experience Manager

Customer review rating 4.0/5

Choon C. L. Couples - Confirmed reviews ALL

It was nice experience, except the state of the rooms which i believe that it is due for refurbishments. The TV broke down on day 2 night. But I was told that the room was an upgrade, but it felt the same as the normal except that it is on a higher floor. I meant to say that if the upgrade was to a higher floor, we

Dear Choon C. L., Thank you for sharing your feedback with us. We are glad to hear that your overall stay was comfortable and that you had a nice experience, but we sincerely apologize for the inconvenience caused by the television breaking down on your second night. We also hear your thoughts clearly regarding the condition of the rooms and the nature of the room upgrade you received. A room upgrade should feel distinct and special, and we recognize that when the physical room standard feels unchanged, the gesture falls short of expectations. Your observations regarding the need for room refurbishments are well-noted and shared with our leadership team as we look toward future improvements. We truly value your insights and hope to have the opportunity to welcome you back in the future to provide a thoroughly refreshed and seamless stay. Warm regards, Chananya Chaichok Guest Experience Manager

Customer review rating 4.0/5

Suet F. F. Business - Confirmed reviews ALL

Great location to BTS and shopping malls. Stay and room is comfortable and great breakfast too

Dear Suet F., Thank you for sharing your experience with us. We are delighted to know that you enjoyed our prime location near the BTS station and shopping malls, and that your room provided a comfortable retreat. It is also wonderful to hear that our breakfast added to the enjoyment of your visit. We look forward to welcoming you back for another great stay soon. Warm regards, Chananya Chaichok Guest Experience Manager

Customer review rating 4.5/5

Stephen L. K. Business - Confirmed reviews ALL

Once again I enjoyed a fantastic stay at the Novotel Siam Square. The staff always go out of their way to ensure your stay is comfortable and memorable.

Dear Stephen K., Thank you for choosing to stay with us once again and for sharing such wonderful feedback. It is a true pleasure to know that you enjoyed another fantastic visit, and hearing that our team consistently goes above and beyond to ensure your comfort means a great deal to all of us. We look forward to welcoming you back for many more memorable stays whenever your travels bring you back to the area. Warm regards, Chananya Chaichok Guest Experience Manager

Customer review rating 5.0/5

Sutthilak W. Families - Confirmed reviews ALL

Staffs there are so kind and very helpful. They helped me checked the cctv when my little one lost their favourite cushion and they done it straight away without any question. They helped me contact luggage claim shop from airline (which was not their job) but the staffs there really go beyond than you expected they copied the claim document for me without asking and provided local contact number to the luggage shop (I don’t have local number). Also the staffs at the breakfast club are so polite and helpful. Definitely recommend this place and we will back to stay here again when we’re in Thailand.

Dear Sutthilak W., Thank you for sharing such a wonderful and detailed review of your stay. We are thrilled to hear that our team made such a positive impression on your family. Knowing that our staff went above and beyond to assist with the CCTV search for your little one's favorite cushion, help coordinate with the airline's luggage claim, and provide attentive service during breakfast means a great deal to us. Going the extra mile to support our guests is at the heart of what we strive for, and it is rewarding to know these efforts brought you peace of mind. We are deeply grateful for your kind recommendation and look forward to welcoming you and your family back for another memorable stay whenever your travels bring you back to Thailand. Warm regards, Chananya Chaichok Guest Experience Manager

Customer review rating 3.5/5

Donna F. Couples - Confirmed reviews ALL

The hotel is well located, stay was comfortable.

Dear Donna F., Thank you for taking the time to share your feedback with us. It is wonderful to know that you appreciated our prime location and enjoyed a comfortable stay. Our team strives to provide a relaxing and convenient experience for every guest, and knowing that we succeeded during your visit means a great deal to all of us. We look forward to welcoming you back for an even better experience whenever your travels bring you this way again. Warm regards, Chananya Chaichok Guest Experience Manager

Other web-users rate our hotel

  • 3,743 reviews 9.7/10 Location
  • 2,473 reviews 6.4/10 Room
  • 5,381 reviews 9.4/10 Service
  • 26 reviews 8.2/10 WiFi
  • 1,073 reviews 6.7/10 Cleanliness
  • 887 reviews 5/10 Comfort
  • 848 reviews 8.8/10 Food
  • 795 reviews 4.9/10 Amenities

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