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Novotel Bangkok on Siam Square Hotel 4 stars

Customer review rating 4.2/5 12,715 reviews
Novotel Bangkok on Siam Square
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Hotel extras

  • 5-10-minute walk to Siam Paragon / MBK Shopping Mall

  • 30-minute drive to Suvarnabhumi Airport

  • International Buffet / Traditional Chinese restaurant

  • 2-minute walk to Siam BTS Station / City Centre

  • Free WIFI and comfortable work space

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • Babysitting on requestPaying
  • Air conditioned
  • Airport shuttlePaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Conventions hotel
  • Business center with support staff

Hotel location

Novotel Bangkok on Siam Square

392/44 Siam Square Soi 6
Rama I Road Pathumwan
10330
bangkok
thailand

Tel: +6622098888

Fax: (+66)22551824

Contact email

Check-in from 14h00

Check out up to 12h00

  • SIAM SQ :  SOUTHERN SOUTHERN STN

  • SIAM SQ. :  NTH & NTHEAST MOCHID

  • SIAM SQUARE :  EASTERN LINE EKAMAI

  • SIAM SQUARE. :  25.16.79.48. SIAM SQUARE

  • MRT :  All Siam

  • SIAM SQ :  BLUE LINE SILOM

  • SIAM SQUARE :  GREEN LINE SUKHUMVIT STN

  • By plane

    DON MUANG AIRPORT At 24.9km / 15.47 miles - Shuttle paying

  • By plane

    SUVARNABHUMI BKK At 30km / 18.64 miles - Shuttle paying

  • By train

    HUA LUM PONG At 4km / 2.49 miles

GPS :13.744721, 100.534816

Our accommodations

Our 425 rooms and suites are designed for both business and leisure. With room types that range from superior to executive suites, we have rooms fit for everyone. Each room highlights a flat screen TV, mini-bar, free WIFI and in-room safe. The Deluxe rooms are newly renovated with 55" Smart TV, connectivity panel & rain shower. The Executive Room treats you like a VIP. It includes access to the Premier Lounge serving breakfast & evening cocktails, boardroom use and private check-in.

Superior Room 1 Queen-size Bed

  • Max. number of persons: 4
  • Area: From 30m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room 2 Single Beds

  • Max. number of persons: 4
  • Area: From 30m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe Room 1 Queen-Size Bed

  • Max. number of persons: 4
  • Area: From 30m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Deluxe Room 2 Single Beds

  • Max. number of persons: 4
  • Area: From 30m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Premier Floor 1 King-size Bed

  • Max. number of persons: 2
  • Area: From 30m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Junior Suite 1 Queen-size Bed

  • Max. number of persons: 4
  • Area: From 45m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

One Bedroom Suite 1 King-size Bed

  • Max. number of persons: 4
  • Area: From 60m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

GOURMET BAR

Type of cuisine: Gourmet

Gourmet Bar is a relaxed space that serves a wide range of authentic Thai and western dishes as well as a selection of delicious drinks and pastries. It is open from 7am till late, making a variety of dishes available to you at all hours.

Lunch

07:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE SQUARE

Type of cuisine: International

The Square is currently under renovation till May 2020. The Square prepares a daily extravaganza of international fare for gourmet adventurers that enjoy variety and quality. The restaurant offers Asian, European and traditional Thai cuisine.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SPLASH POOLSIDE

Photo non contractuelle / Strictly non binding

Cocktails and refreshments under the sun. Enjoy a dip in the pool while sipping a cool cocktail, beer, fruit juice or shake. Breakfast, lunch and snack menu with international and Thai cuisine plus a selection of healthy meals, salads and sandwiches

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 400 m²

  • Maximum capacity: 420 people

  • Maximum banquet capacity: 20 people

Find out more

Our guest reviews for
Novotel Bangkok on Siam Square

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

12,715 reviews

tripadvisor

TripAdvisor Rating 4.0/5

5,503 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

A short stop before heading home

TripAdvisor rating 4.0/5

Lontoo 27/03/2020 TripAdvisor review

This hotel has excellent location and premises. Rooms are big and clean, and staff is very professional and helpful. Hotel has good quality pool with all day sun shine and spa services. Breakfast buffet with lot of choices.

Dear Lontoo, We sincerely appreciate your feedback and for taking the time to post your review. Your feedback is what always motivates us to keep doing our best to fulfill all of our guest’s expectations. From all of us, we look forward to welcoming you back to stay with our hotel in Bangkok. Sincerely, Sagar Naker

Good stay

Customer review rating 4.2/5

Iris Couples - 23/03/2020 Confirmed reviews ALL

Staff was friendly and helpful.

Dear Iris, Thank you for sparing your time to share your experience with us. We are very pleased to read that you appreciated the friendliness and assistance of our staff and enjoyed your visit in our hotel. We will be sure to share your compliments with our team. We sincerely hope to have the pleasure of serving you again and making your next visit a more enjoyable one. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square

My all time favaorite hotel in Bangkok

Customer review rating 4.2/5

Mr M. Solo - 06/03/2020 Confirmed reviews ALL

I was extremely delighted with my last week stay in Novotel Siam Square. From the concierge staff, to the receptionists and the house-keeping team, they offered heart-felt and attentive services with professionalism. To my very pleasant surprise, my room was well decorated with welcoming kits and message in appreciation of my loyalty. I am particularly impressed with the hand written welcoming card with elephant drawing, not forgetting the beautiful painting of Siamese mermaid on the mirror. The room was maintained at exceptional conditions and fresh with a bouquet of fresh flowers that made my day. Because of these extra miles effort in elevating my enjoyable experience staying in Novotel Siam Square, no doubt I shall keep coming back to this fabulous hotel - thanks and kudos to all hotel staff.

Dear Mr M., Thank you for taking the time to share your experience with us during your most recent stay.We are delighted to know our services were the highlights of your experience with us. We will be sure to share your compliments with our team. It was our greatest pleasure to have been able to serve you here and we are very much looking forward to welcoming you back in the very near future. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square

My all-time favorite hotel in Bangkok once more!

TripAdvisor rating 4.0/5

Guide66144028163 05/03/2020 TripAdvisor review

I was extremely delighted with my last week stay in Novotel Siam Square. From the concierge staff, to the receptionists and the house-keeping team, they offered heart-felt and attentive services with professionalism. To my very pleasant surprise, my room was well decorated with welcoming kits and message in appreciation of my loyalty. I am particularly impressed with the hand written welcoming card with elephant drawing, not forgetting the beautiful painting of Siamese mermaid on the mirror. The room was maintained at exceptional conditions and fresh with a bouquet of fresh flowers that made my day. Because of these extra miles effort in elevating my enjoyable experience staying in Novotel Siam Square, no doubt I shall keep coming back to this fabulous hotel - thanks and kudos to all hotel staff.

Dear Guide66144028163, It was a great pleasure to have you staying with us and we appreciate your kind review. I am delighted to hear that you enjoyed your time with us. Your kind words on our hospitality service and location are extremely gratifying. Our team was delighted to receive your compliments, which encourages us to do even better. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sagar Naker

Good location

Customer review rating 4.2/5

Close T. S. Families - 23/02/2020 Confirmed reviews ALL

Location and lounge makes this hotel a good choice for Bangkok visit.

Dear Close to s., Thank you for sparing your time to share your experience with us. I am glad to hear that you enjoyed your stay here and that our location was an advantage for your visit. Your positive comments will only motivate us to delight all our guests further. Once again, thank you for your valued patronage. From all of us, we are looking forward to welcoming you back to your next stay within very soon. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square

Convince hotel

TripAdvisor rating 4.0/5

Trip00123273131 Business - 23/02/2020 TripAdvisor review

Near shops and restaurants but inconsistent services as I did not get face and hand towels the second day and limited amenities.. like ironing board, iron and apparently there were no room service, a little surprised if you need some late night snacks.. At 15 floor, there were loud noises from mid night to 4-5 am as well as unusual loud noises outside the room at early morning.. sleeps were really deprived.. made it hard for early meetings.

Dear Trip00123273131, We would like to thank you for the valuable feedback on your recent stay at our hotel. I am sorry to hear that you were not fully satisfied with your stay. Please allow me to express my apologies for any lapses in the areas mentioned. Your comments have been reviewed with our respective managers looking into the areas where we have fallen short for improvements. It is with sincere hope that you would allow us to welcome you back if your future plan bring you back to Bangkok. Kind regards, Sagar Naker  

Good Hotel

Customer review rating 4.2/5

Ron Business - 21/02/2020 Confirmed reviews ALL

- great customer service - good location - clean -

Dear Ron, Thank you very much for your feedback regarding your current stay. I am glad to hear that you were satisfied with our service, location and cleanliness. I have relayed your kudos to the service team and they truly appreciated you sharing your experience. Once again, thank you very much for your kind comments. We would be delighted to welcome you back soon again. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square

Great Location

Customer review rating 4.2/5

Pakee Business - 13/02/2020 Confirmed reviews ALL

Great Location/ Good Service Room is good, clean, comfortable as always.

Dear Pakee, Thank you very much for sparing some of your time to share your comments with us.I am delighted to hear that you enjoyed your stay particularly with the location of the hotel and the service you experienced. Your feedback means a lot to us so please rest assured that your comments will be passed on to our team member. Once again, thank you very much for the wonderful review. We do hope we will have the opportunity to welcome you back for another stay. We truly hope we will be able to welcome you back to stay with us in the not too long distant future. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square

Comfortable, convenient and enjoyable.

Customer review rating 4.2/5

Michael Couples - 12/02/2020 Confirmed reviews ALL

Brief overnight stay that was made very enjoyable by very pleasant and helpful staff along with excellent service. Breakfast was exceptional and check in and check out process could not have been more easy and simple.

Dear Michael, Thank you very much for your feedback regarding your current stay. It is lovely to read that you were so happy with our service, and breakfast. Your kind feedback will be shared with our team members. I believe your feedback will encourage our team to always exceed our guest satisfaction. Thank you again for your feedback and we hope to warmly welcome you back to our hotel in the not too distant future. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square

Good stay, excellent service

Customer review rating 4.2/5

Anonymous Business - 11/02/2020 Confirmed reviews ALL

Was here for a conference and stayed for 2 nights. The room was very comfortable and complimentary amenities were very good.

Dear Valued Guest, We sincerely appreciate your feedback and for taking the time to post your review. I am delighted to hear that you were satisfied with the comfortable room and services. Your feedback is what always motivates us to keep doing our best to fulfill all of our guest’s expectations. Once again, thank you very much for your kind comments. We would be delighted to welcome you back soon again. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square

Super location, friendly excellent service staff

Customer review rating 4.2/5

David L. Friends - 11/02/2020 Confirmed reviews ALL

Quick and helpful attentive service provided by the premier lounge staff was a delight. Overall service by other staff also was good.

Dear David L., Thank you very much for your feedback regarding your current stay. I am very pleased to read that you enjoyed your stay particularly with the location of the hotel and the service you experienced. Your kind words are sources of motivation for us. Thank you again for your review and we hope to warmly welcome you back to our hotel in the not too distant future. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square

Отличное расположение и сервис

Customer review rating 4.2/5

Assiya Families - 11/02/2020 Confirmed reviews ALL

Location 5+ Check in / check out 5+ Accomodation 5+ (for Executive room)

Dear Assiya, Thank you very much for your feedback regarding your current stay. I am very pleased to read that you enjoyed your stay particularly with the location of the hotel and the service you experienced. Your kind words are sources of motivation for us. Thank you again for your review and we hope to warmly welcome you back to our hotel in the not too distant future. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square

Great Location, Excellent Service Value For Money

Customer review rating 4.2/5

Bryan L. Friends - 08/02/2020 Confirmed reviews ALL

Hotel is located within the most happening Siam area which is in the center of Bangkok. The service are excellent, staffs are extremely helpful, attentive and resourceful in resolving problem or issue. You feel a difference from check in process through concierge. It's value for money staying in Novotel Bangkok on Siam Square.

Dear Bryan L., Thank you very much for sparing some of your time to share your comments with us. I am pleased to learn that you enjoyed your stay with us and that you liked so many aspects of our hotel ranging from our central location, service and found the value for money. Your kind words will continue to encourage our team members to provide exceptional attention to our guests. Once again, thank you very much for your kind comments. We would be delighted to welcome you back soon again. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square

Well located and convenient

Customer review rating 4.2/5

L. E. Friends - 07/02/2020 Confirmed reviews ALL

The staff in the premium lounge are helpful and friendly. Room service is efficient. Need to have sanitizes at lift lobby on all floors. Should review policy of either refund of payments for rooms if not utilized or at least to permit transferable of rooms or usage at other dates for AcorPlus members. Due to the recent outbreak of Wuhan virus I had to cut my stay from 4 nights to 2 nights and the choice given to me is to offset 18,000 baht for hotel purchases during my 2 days stay. This was quite stressful as the amount is high and there isn't much stuff to purchase from the hotel.

Dear L. E., Thank you very much for your feedback regarding your current stay. I am glad to hear that you enjoyed the hotel location and satisfied with our service. Your kind feedback will be shared with our team members. On the other hand, I am sorry to learn that we failed to meet your expectations and sincerely apologize for any inconvenience you encountered. Your constructive comments have been addressed to our housekeeping team for immediate corrective action. Regarding the refund policy, our senior management took this matter into consideration for further improvement. Once again, thank you for taking your time to share your thoughts with us. We certainly hope that you would accord us another opportunity to prove our services to you again in the near future. I can assure you that we will do our best to give you a great hotel experience. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square

Very good location, friendly and efficient front desk

Customer review rating 4.2/5

Edwin Families - 05/02/2020 Confirmed reviews ALL

My family of 4 stayed in your beautiful hotel. It was a great experience. Previously, we had stayed at Centara hotel. However, after this stay at your beautiful hotel, we are already making plans to return and stay at your beautiful hotel within the next 12 months!

Dear Edwin, We sincerely appreciate your feedback and for taking the time to post your review. It is always a pleasure to receive positive feedback. We are happy to know you had enjoyed your stay with the services provided. Your feedback means a lot to us so please rest assured that your comments will be passed on to our team members. We are pleased to know that you would return back to our Novotel Bangkok on Siam Square again next year. So we look forward to your next stay very soon. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square

Polite & clean rooms

Customer review rating 4.2/5

Liz Friends - 05/02/2020 Confirmed reviews ALL

My room was clean and internet was fast. Service is excellent. Buffet breakfast in the morning has many choices. Wish for more vegetables option for buffet. Mostly carbs with delicious pau, noodles, etc. Great location near Siam Paragon where we could have snacks & get dinner. Located just by Siam Central train station.

Dear Liz, We sincerely appreciate your feedback and for taking the time to post your review. We are glad to learn that you have enjoyed your stay, took advantage of our location to go around, satisfied with our service, found many choices of breakfast and clean room. Our team was delighted to receive your compliments, which encourages us to do even better. However, I have noted your comment about more vegetable options for buffet which has been shared with our executive chef for further improvement. We hope that you continue to choose us as your preferred hotel. As such, we are always looking forward to welcoming you back in the near future. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square

A most convivial stay

Customer review rating 4.2/5

Steve &. R. Business - 04/02/2020 Confirmed reviews ALL

The hotel personnel were universally welcoming and helpful and we were delighted with the upgrade to the executive floor. The gourmet bar was first class and the choice was excellent. Highly recommended.

Dear Steve & R., Thank you for sparing your time to share your experience with us. We are delighted to know our services were the highlights of your experience with us. We will be sure to share your compliments with our team. We truly enjoyed being at service to you and we hope to warmly welcome you back for another enjoyable time in the not too distant future. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square

Hotel review business trip

TripAdvisor rating 4.0/5

668sandy Business - 02/02/2020 TripAdvisor review

Room not very tidy or clean Bed sheet , pillow case are dirty when I check in the room After complained, they changed it Toliet basin also not probably clean up No tooth brush was given, other Accor hotel will provide except BKK

Dear 668sandy, Thank you very much for your feedback regarding your current stay. I am sorry that your experience did not meet your expectations; please allow me to express my sincere apologies. Your comments have been raised with Housekeeping Manager and her team for immediate improvement. With regards to your concern about the toothbrush, we have different setups of bathroom amenities according to the room categories. We are however pleased to provide you any additional amenities for each guest upon request. We are sorry for any inconvenience caused. 668sandy, thank you for taking your time to share your thoughts with us. We would much appreciate an opportunity to welcoming you back again in the future. Kind regards, Sagar Naker

Good location

Customer review rating 4.2/5

T. Families - 31/01/2020 Confirmed reviews ALL

Near to most nearby famous restaurants

Dear T., Thank you for sparing your time to share your experience with us. I am glad to hear that you enjoyed your stay here and that our location was an advantage for your visit. Your positive comments will only motivate us to delight all our guests further. Once again, thank you for your valued patronage. From all of us, we are looking forward to welcoming you back to your next stay within very soon. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square

Great location.

Customer review rating 4.2/5

Anonymous Families - 31/01/2020 Confirmed reviews ALL

Overall it was great. However the room was a bit smaller than I expected. We enjoyed our stay. Thanks for your hospitality.

Dear Valued Guest, Thank you for sparing your time to share your experience with us. I am delighted to hear that your stay was enjoyable. However, I am sorry to learn that our room size did not meet your expectations. May I suggest that you try our Junior Suite or one bedroom suite which are bigger than our standard rooms. Once again, thank you for taking your time to share your thoughts with us. We would much appreciate an opportunity to welcome you back again in the future. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square
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