Novotel Bangkok on Siam Square 4 stars

Customer review rating (ALL Rating) 4.5/5 2,868 reviews

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Description

Hotel extras

  • 1 minute walk to Siam Paragon, MBK & CentralWorld shopping malls

  • Quick access to Suvarnabhumi Airport by BTS sky-train or highway

  • International asian buffet restaurant

  • 1 minute walk to BTS Siam sky-train station & city center

  • Free WIFI and comfortable working & meeting spaces

Our accommodation(s)

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Hotel location

Novotel Bangkok on Siam Square

392/44 Siam Square Soi 6, Rama I Road Pathumwan
10330 BANGKOK
Thailand

GPS:13.744721, 100.534816

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,868 reviews

Customer review rating 4.5/5

Joanna L. C. C. Friends - Confirmed reviews ALL

Pleasant stay.

Dear Joanna C., Thank you for your wonderful review! We are delighted to hear that you enjoyed our convenient location and that our team’s dedication helped make your stay so pleasant. It is our priority to ensure every guest feels truly taken care of, and your kind words are a wonderful reward for our staff. I will be sure to share your compliments with them, as it will surely brighten their day. We are so pleased you had a great experience and we look forward to the pleasure of welcoming you back for another lovely stay in the future. Sincerely, Chananya Chaichok Guest Experience Manager

Customer review rating 4.5/5

Apsari F. F. Business - Confirmed reviews ALL

The place felt comfortable, clean and cozy. Need more parfume to more smell good

Dear Apsari F. F., Thank you so much for your kind review. I am truly delighted to hear that you found your room to be such a comfortable, clean, and cozy sanctuary during your time with us. I also appreciate your thoughtful suggestion regarding the scenting of our guest rooms. We want every detail of your stay to be perfect, and your feedback provides a helpful perspective on how we might further elevate the sensory experience for our guests. I will certainly share this with our leadership team as we look for ways to refine our atmosphere. We value your patronage and hope to have the pleasure of welcoming you back for another wonderful stay very soon. Warm regards, Chananya Chaichok Guest Experience Manager

Customer review rating 3.5/5

Thi D. M. V. Families - Confirmed reviews ALL

Good location, clean rooms, and a decent breakfast. Overall, a pleasant stay. The check-in experience could be improved. Although there were several staffs at the front desk ,we had to wait for assistance and did not feel particularly welcomed upon arrival although many staff around. A special thank you to Ms. Mam in the restaurant for her kindness and exceptional support in preparing breakfast for our baby every morning. Her warm hospitality was greatly appreciated and was the highlight of our stay.

Dear Thi D. M. V., Thank you for sharing your feedback. I am pleased to hear you enjoyed our location and found your room comfortable. I was especially touched by your kind words for Ms. Mam; she is indeed a valued member of our team, and I will be sure to personally share your praise with her. I am, however, genuinely sorry that our check-in process did not reflect the warm, attentive welcome we pride ourselves on. Please accept my apologies for the wait and the lack of engagement you experienced upon arrival. We strive to make every moment—from the first step through our doors—feel seamless and special, and I have shared your comments with our Front Office leadership to ensure we improve our service delivery. We would be honored to welcome you back and provide the flawless experience you deserve. Warm regards, Chananya Chaichok Guest Experience Manager

Customer review rating 4.0/5

Ahmad A. Families - Confirmed reviews ALL

Great place , except that bed not too comfy

Dear Ahmad A., Thank you for your review. We are pleased to hear that our location served as a convenient base for your shopping visits and that you enjoyed your stay with us. However, I am sorry to hear that the comfort of the bed did not meet your expectations. Quality sleep is essential, and I appreciate you bringing this to our attention. I have shared your feedback with our housekeeping and room standards team so that we may review the condition of our bedding to ensure we provide a more restful experience for our guests. We hope to have the opportunity to welcome you back and provide you with a much more comfortable stay in the future. Warm regards, Chananya Chaichok Guest Experience Manager

Customer review rating 4.0/5

Ooi M. L. Couples - Confirmed reviews ALL

Great location, good service but room was a little dusty when I checked in.

Dear Ooi M. L., Thank you for your feedback. While we are pleased you enjoyed our service and location, I am sincerely sorry to hear that the cleanliness of your room upon arrival did not meet our usual high standards. Please rest assured that I have shared your comments directly with our housekeeping leadership to ensure we tighten our pre-arrival inspection process. We are committed to providing a pristine environment for all our guests, and we appreciate you bringing this to our attention. We value your patronage and would love the opportunity to provide you with a truly flawless experience during your next visit. Sincerely, Chananya Chaichok Guest Experience Manager

Other web-users rate our hotel

  • 3,852 reviews 9.7/10 Location
  • 2,530 reviews 6.5/10 Room
  • 5,522 reviews 9.5/10 Service
  • 34 reviews 8.5/10 WiFi
  • 1,126 reviews 6.8/10 Cleanliness
  • 916 reviews 5.3/10 Comfort
  • 829 reviews 5.2/10 Amenities
  • 817 reviews 8.5/10 Food

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