Novotel Bangkok on Siam Square

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Novotel Bangkok on Siam Square 4 stars

Customer review rating (ALL Rating) 4.0/5 601 reviews

ALLSAFE approved hotel

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Hotel extras

  • 1 minute walk to Siam Paragon, MBK & CentralWorld shopping malls

  • Quick access to Suvarnabhumi Airport by BTS sky-train or highway

  • International asian buffet restaurant

  • 1 minute walk to BTS Siam sky-train station & city center

  • Free WIFI and comfortable working & meeting spaces

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Bangkok on Siam Square

392/44 Siam Square Soi 6, Rama I Road Pathumwan

  • Ekkamai Bus Station:  EASTERN LINE EKKAMAI




  • MRT:  All Siam



  • By plane

    DON MUANG AIRPORT At 24.9km / 15.47 miles - Shuttle paying

  • By plane

    SUVARNABHUMI BKK At 30km / 18.64 miles - Shuttle paying

  • By train

    HUA LUM PONG At 4km / 2.49 miles

GPS:13.744721, 100.534816

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Our accommodation(s)

Our 425 rooms and suites are designed for both business and leisure. With room types that range from superior to one-bedroom suites, we have rooms fit for everyone. Each room highlights a flat screen TV, mini-bar, free WIFI and in-room safe. The Deluxe rooms are newly renovated with 55" Smart TV, connectivity panel & rain shower. The Executive Room treats you like a VIP. It includes access to the Premier Lounge serving breakfast & evening cocktails, boardroom use and private check-in.

Our guest reviews

Our guest reviews for
Novotel Bangkok on Siam Square

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  601 reviews

TripAdvisor Rating  4.0/5  5,564 reviews

well located

Customer review rating 4.0/5

Spyt Couples - Confirmed reviews ALL

well located good service

Good satay

Customer review rating 3.5/5

Ibrahim B. Families - Confirmed reviews ALL

Premium floor Room are good my stay 10 to 13 was good but 13to 22 Room are not good looks very old Room

Well located, near most of the best malls. Lots of food options

Customer review rating 3.5/5

Jesper Couples - Confirmed reviews ALL

Its been great, the staff were nice, breakfast was decent. Check in process was smooth. Can probably improve on the room amenities. Doors werent sliding smoothly, the towel hook was slightly damaged.

Good location / helpful reception

Customer review rating 4.5/5

L. H. J. Business - Confirmed reviews ALL

The gentleman who checked me in, I am 100% happy with his service and speed. I wrote his name now but I cannot find it. Please convey my thanks to him. The rest of the staffs are friendly and nice too.

Well located

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Great location- about 5 minute walk from train stations. Good breakfast selection. Staff are professional and accommodating; good service levels. - Need to improve on room cleanliness. - Aircon needs better maintenance, air was quite stuffy.

Well location

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

Easy for shopping and travel by BTS line for couple traveler.

poor services than expected

Customer review rating 2.0/5

K. T. Business - Confirmed reviews ALL

No priority counter to check in, no favorable upgrade as usual, no feeling as premium membership

well located

Customer review rating 4.0/5

Ardianto Couples - Confirmed reviews ALL

so far great. good location. lack of staff sometimes but still ok. some room not so clean but still allright.

Feels like home

Customer review rating 4.5/5

D Business - Confirmed reviews ALL

We returned to the hotel after being away for about a month yet the service is tip top

Good Stay

Customer review rating 3.5/5

Rn Friends - Confirmed reviews ALL

In general, the stay is good. The only feedback are 1. Aircon abit noisy 2. Shower Area allows water to seep thru to the dry area thus it is very wet. 3. No proper Floor Mat.

Well located, staff are helpful.

Customer review rating 3.5/5

Christina D. Business - Confirmed reviews ALL

The staff are helpful, and the location is just perfect.

Back to Novotel Siam Square

Customer review rating 2.0/5

Adrian W. Families - Confirmed reviews ALL

Good to be back at Novotel Siam Square. However, I miss the old Novotel Feel.

Bad stay

Customer review rating 0.5/5

Sharon Friends - Confirmed reviews ALL

The experience was bad, your emails were not responsive. There was a long queue for check in and it took some time for the check in. The room was very old even though it’s the deluxe room. The only thing that was new is the wall paint. In the middle of the night, we found cockroaches in the room! We had to pack up and change to another room. There was a lack of information on how we can get our PCR result. We had to call the front desk who asked us to check with the operator. Then when we asked about the documents, they said to check with front desk. The housekeeping was non-existence and we had to call front desk for everything. The breakfast service was not great as we had to make our own coffee and tea, the food was average too. As we checked out, there is no check out line so we had to pass our room card to the first person we can find at the reception. The concierge was messy and we could not find our driver. Till now, my card deposit is still not released from my card. It has been a week! Please revert the deposit and stop the charge!

Totally disappointed

Customer review rating 1.5/5

Anonymous Couples - Confirmed reviews ALL

I booked for test and go program so it mean i was in abroad but how to book and contacted the hotel very difficult. After finish booking it had some problem i couldn't contact the hotel from any way at the end i needed to ask my family in Thailand to called but again need to call so many times until someone pick up the phone and when i reached the airport i waited so long until i met hotel staff came to took me to the driver. After i reach the hotel waited so long for check in and took my suitcase from staff to my room. During i wait for the pcr test result in my room i tried to call them from my room so many times because i ordered food from outside and my room basin blocked totally no one pick up the phone every time i needed something i need to went down to the lobby by myself. Even the room is comfortable but i really feel disappointed about the service.

well location, quick check in & support good for test & go package

Customer review rating 4.5/5

N. T. V. Friends - Confirmed reviews ALL

we booked Test & Go for 1st day in Bangkok, Novotel supported us very fast from Airport to room & covid test. Staff also support for food order before blocked into room for 1 night

Well located in central of bangkok

Customer review rating 4.5/5

Chom Solo - Confirmed reviews ALL

Staff is very friendly and good service. Hotel is very clean and nice location.

Quick Stay

Customer review rating 3.5/5

A. Families - Confirmed reviews ALL

Test and Go Stay

Very well located. Staff were all very nice and respectful

Customer review rating 5.0/5

Stanley Friends - Confirmed reviews ALL

The test and go was very smooth. The amazing pick up from airport to the check in and PCR was done very beautifully and smooth and was the process was very smooth. Amazing location and view to welcome the guests especially for new tourists. Staff and receptionist were very polite and professional. Will always recommend. See you soon ! Thank you for the pleasant and warm stay.

Good location

Customer review rating 3.5/5

Michael L. Couples - Confirmed reviews ALL

Fine, although this hotel has the slowest check in and check out system I have ever experienced. Stand in line and the frustration of others prompts them to push in and the staff don't care. The front office is terrible, they will never respond to emails about bookings which is stressful in the Thai Pass era and I had a credit for which they said they will send an email confirmation which of course they never did. Breakfast is cold if you go at 9am, turning up food warmers is beyond them. Of course being Accor they will not award the Accor points - so another fight begins.

Well located in central Bangkok

Customer review rating 3.5/5

Bruno V. Business - Confirmed reviews ALL

I use the hotel for when I am transit in Bangkok. Nice central location and good facilities.

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