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Novotel Bangkok on Siam Square Hotel 4 stars

Customer review rating 4.2/5 12,884 reviews

ALLSAFE approved hotel

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Novotel Bangkok on Siam Square
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+ 25 Services

Hotel extras

  • 1 minute walk to Siam Paragon, MBK & CentralWorld shopping malls

  • Quick access to Suvarnabhumi Airport by BTS sky-train or highway

  • International asian buffet restaurant

  • 1 minute walk to BTS Siam sky-train station & city center

  • Free WIFI and comfortable working & meeting spaces

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • Babysitting on requestPaying
  • Air conditioned
  • Airport shuttlePaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-beingPaying
  • Babysitting on requestPaying
Catering
  • BreakfastPaying
  • 2 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 7 Meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff

Hotel location

Novotel Bangkok on Siam Square

392/44 Siam Square Soi 6
Rama I Road Pathumwan
10330 bangkok
thailand

Tel: +6622098888

Fax: (+66)22551824

Check-in from 14h00

Check out up to 12h00

  • SIAM SQ :  SOUTHERN SOUTHERN STN

  • SIAM SQ. :  NTH & NTHEAST MOCHID

  • SIAM SQUARE :  EASTERN LINE EKAMAI

  • SIAM SQUARE. :  25.16.79.48. SIAM SQUARE

  • MRT :  All Siam

  • SIAM SQ :  BLUE LINE SILOM

  • SIAM SQUARE :  GREEN LINE SUKHUMVIT STN

  • By plane

    DON MUANG AIRPORT At 24.9km / 15.47 miles - Shuttle paying

  • By plane

    SUVARNABHUMI BKK At 30km / 18.64 miles - Shuttle paying

  • By train

    HUA LUM PONG At 4km / 2.49 miles

GPS :13.744721, 100.534816

Our accommodation(s)

Our 425 rooms and suites are designed for both business and leisure. With room types that range from superior to executive suites, we have rooms fit for everyone. Each room highlights a flat screen TV, mini-bar, free WIFI and in-room safe. The Deluxe rooms are newly renovated with 55" Smart TV, connectivity panel & rain shower. The Executive Room treats you like a VIP. It includes access to the Premier Lounge serving breakfast & evening cocktails, boardroom use and private check-in.

Superior Room 1 Queen-size Bed

  • Max. number of persons: 4
  • Area: From 30 m² / 323 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room 2 Single Beds

  • Max. number of persons: 4
  • Area: From 30 m² / 323 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe Room 1 Queen-Size Bed

  • Max. number of persons: 4
  • Area: From 30 m² / 323 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Deluxe Room 2 Single Beds

  • Max. number of persons: 4
  • Area: From 30 m² / 323 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Premier Floor 1 King-size Bed

  • Max. number of persons: 3
  • Area: From 30 m² / 323 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Rooms

Our restaurants and bars

THE SQUARE

Type of cuisine: International

Experience the vibrant atmosphere of Thai street markets at the newly revamped restaurant, The Square! Enjoy a daily extravaganza of international fare for gourmet adventurers. From seafood to Asian and European favorites, we offer the best delicacies.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR

Type of cuisine: Gourmet

Gourmet Bar is a relaxed space that serves a wide range of authentic Thai and western dishes as well as a selection of delicious drinks and pastries. It is open from 7am till late, making a variety of dishes available to you at all hours.

Lunch

07:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SPLASH POOLSIDE

Non contractual photo

Cocktails and refreshments under the sun. Enjoy a dip in the pool while sipping a cool cocktail, beer, fruit juice or shake. Breakfast, lunch and snack menu with international and Thai cuisine plus a selection of healthy meals, salads and sandwiches

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 400 m²

  • Maximum capacity: 420 people

  • Maximum banquet capacity: 20 people

Find out more

Our guest reviews for
Novotel Bangkok on Siam Square

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

12,884 reviews

tripadvisor

TripAdvisor Rating 4.0/5

5,530 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Prime shopping location with good accomodation

Customer review rating 4.5/5

Terdtai Couples - 11/04/2021 Confirmed reviews ALL

kindly service from staff good and clean room really suit for shopping trip around siam square I will visit again soon

Dear Khun Terdtai Thank you very much for your feedback regarding your current stay. I am very pleased to read that you enjoyed your stay particularly with the location of the hotel and the service you experienced. Your kind words are sources of motivation for us. Thank you again for your review and we hope to warmly welcome you back to our hotel in the not too distant future. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square
Customer review rating 4.0/5

Amornsakp Couples - 31/03/2021 Confirmed reviews ALL

Always satisfy of my stay here

Dear Khun AmornsakP, We sincerely appreciate your feedback and for taking the time to post your review. I am delighted to learn that the overall experience met your expectations. I will share your score with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It would be our greatest pleasure to welcome you again when your travel brings you back. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square

Good Room with Great Location and friendly staff

TripAdvisor rating 4.0/5

Piyapol K Business - 30/03/2021 TripAdvisor review

Novotel Siam Square although quite dated, the hotel was recently renovated so the in-room facilities are sufficient in some aspects but still overall a bit dated. The location is the best thing about the hotel since it’s located in the middle of siam square. The staff are also friendly and helpful. I would recommend for business travels that require prime location.

Dear Lif_Tui, Thank you very much for your feedback regarding your current stay. I am very pleased to read that you enjoyed your stay particularly with the location of the hotel and the service you experienced. Your kind words are sources of motivation for us. Thank you again for your review and we hope to warmly welcome you back to our hotel in the not too distant future. Sincerely, Sagar Naker

Good place to stay

Customer review rating 4.5/5

Pimpaporn T. Friends - 29/03/2021 Confirmed reviews ALL

The room is comfortable, clean and new. The staffs is friendly and helpful. The food is nice and variety. The location is perfect the middle of the town and shopping center. The transportation is very convenience and next to the BTS. A few minute walk to various interesting places.

Dear Khun Pimpaporn, Thank you very much for your feedback regarding your current stay. I am very pleased to read that you enjoyed your stay particularly with the location of the hotel and the service you experienced. Your kind words are sources of motivation for us. Thank you again for your review and we hope to warmly welcome you back to our hotel in the not too distant future. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square

Well located in all major shopping centres that made everything easy for me to get during my stay

Customer review rating 5.0/5

Huan X. N. Solo - 27/03/2021 Confirmed reviews ALL

Nice, memorable.

Dear Huan Xuan n., Thank you very much for your feedback regarding your current stay. I am very pleased to read that you enjoyed your stay particularly with the location of the hotel and the service you experienced. Your kind words are sources of motivation for us. Thank you again for your review and we hope to warmly welcome you back to our hotel in the not too distant future. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square

Breakfast not satisfied

Customer review rating 1.0/5

Akhom B. Business - 27/03/2021 Confirmed reviews ALL

Too little items to choose in buffet line Only about 10% compare to normal situations

Dear Khun Akhom We are much thankful for your support and candid feedback following your stay with us. I truly regret that your stay with us did not entirely fulfill your expectations. We sincerely apologize for the disappointment caused due to the issues with the variety of breakfast. Please rest assured that we convey your comment to our Executive Chef to look into this. Once again, thank you for taking your time to share your thoughts with us. We truly hope that we will have a chance to make it up to you and provide you with a better stay in the future. Kind regards, Sagar Naker General Manager Novotel Bangkok on Siam Square

Good place to stay

TripAdvisor rating 5.0/5

pthitayanun 25/03/2021 TripAdvisor review

The room is nice and clean. Staffs are helpful. Food is delicious. Location is good in the middle of town near many shopping centers. A lot of good restaurants. The swimming is a little small and need cleaning. Apart from that everything’s good.

Dear pthitayanun, Thank you very much for your feedback regarding your current stay. I am very pleased to read that you enjoyed your stay particularly with the location of the hotel and the service you experienced. Your kind words are sources of motivation for us. However, your constructive feedback regards the cleanliness of swimming pool which has raised to Housekeeping Manager for immediate improvement. Please rest assured we will take an extra mile to improve this.  Once again, thank you for sharing your feedback. We truly hope that we will have a chance to make it up to you and provide you with a better stay in the future. Kind regards, Sagar Naker 

Only location is the best thing , Do not compromised because the accommodation price.

Customer review rating 3.5/5

Satit S. Families - 15/03/2021 Confirmed reviews ALL

Although the price is cheap , but do not apologize with this reason . I got a lot more than I got here compare to Hilton SKV , Renaissance Bkk , ROSH , What happened to my lovely Novotel chain !!! - Celebrate my newly Platinum status with “connecting room” without any asking my requirement and your staff said “ Suite were occupied “ - Breakfast quality was terrible - Drink @ lounge is acceptable but service mind need to be improved

Customer review rating 4.5/5

Mike Business - 13/03/2021 Confirmed reviews ALL

all ok

Dear Milk, We sincerely appreciate your feedback and for taking the time to post your review. I am delighted to learn that the overall experience met your expectations. I will share your score with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It would be our greatest pleasure to welcome you again when your travel brings you back. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square

service

TripAdvisor rating 3.0/5

Олег А Couples - 13/03/2021 TripAdvisor review

Hello Friend. I paid for DELUXE ROOM 2 SINGLE BEDS. Reservation number: KFDSBFQR Transaction number: KFDSBFQR_0300000082115051PP. Date of stay: From Mar. 07, 2021 to Mar. 09, 2021. I got SUPERIOR ROOM 2 SINGLE BEDS. No. 831. This number is cheaper than what I paid for. Why was I placed in a different room without compensation? Thanks you

Dear Oleg T, Thank you very much for sparing some of your time to share your comments with us. I regret that your stay with us did not entirely fulfil your expectations. Please accept our apology for any dissatisfaction you experienced. According to the given reservation number, let me take this opportunity to clarify that our Deluxe Rooms are located on 5th - 9th and 13th -15th Floor while Superior Rooms are located on 10th -12th Floor. I hope the above information clarifies your concerns regarding this matter. Once again, thank you for taking your time to share your thoughts with us. We would much appreciate an opportunity to welcoming you back again in the future. Kind regards, Sagar Naker
Customer review rating 2.5/5

Siwaphorn Business - 12/03/2021 Confirmed reviews ALL

I cannot sleep well because the bed is very stiff cause me sore on my back . I am not impress

Well located

Customer review rating 4.0/5

Warakorn Y. Friends - 02/03/2021 Confirmed reviews ALL

Good service. But hotel security system is in the middle. (Exp. Lift keygard , )

Dear Khun Warakorn, Thank you very much for your feedback regarding your current stay. I am very pleased to read that you enjoyed your stay particularly with the location of the hotel and the service you experienced. Your kind words are sources of motivation for us. On the other hand, I noted your constructive comment regards the security system in the hotel which has been raised with Room Division Manager as well as Director of Security for further improvement. Thank you for taking your time to share your thoughts with us. We will continue to improve our service for the comfort of all our guests and certainly look forward to delivering a better stay experience in the future. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square

Great location

Customer review rating 4.0/5

Anonymous Business - 01/03/2021 Confirmed reviews ALL

Overall a good stay and great location central to Siam BTS

Dear Valued Guest, Thank you for sparing your time to share your experience with us. I am glad to hear that you enjoyed your stay here and that our location was an advantage for your visit. Your positive comments will only motivate us to delight all our guests further. Once again, thank you for your valued patronage. From all of us, we are looking forward to welcoming back to your next stay within very soon. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square

Situated in the heart of Siam Square, Great for shopping!

Customer review rating 5.0/5

Phaklada Families - 01/03/2021 Confirmed reviews ALL

First, I thought the hotel looks old. But when I checked in, my though changed. The room looked very modern and clean and peaceful. The location is perfect for shopping and very close to BTS.

Dear Khun Phaklada, We sincerely appreciate your feedback and for taking the time to post your review. I am delighted to learn that the overall experience met your expectations. I will share your score with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It would be our greatest pleasure to welcome you again when your travel brings you back. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square

the only good thing is location

Customer review rating 2.5/5

Mark W. Business - 26/02/2021 Confirmed reviews ALL

The reason for me to book this hotel is because it's located in the centre of Bangkok next to the Siam area. The hotel room and facilities are very old. Service is unsurprisingly fair, the car park is very unfriendly and causes my car to hit on the edge of the wall. Will not be back.

Dear Mark W., Thank you for sparing your time to share your experience with us. I truly regret that your stay with us did not entirely fulfill your expectations. We understand your disappointment and sincerely apologize for the inconvenience caused due to the room condition and unfriendly car park. Your feedback is essential and has been shared with the team for immediate address and rectification. In spite of the fact that you had decided not to return to the hotel, I hope to have the opportunity to welcome you again. Kind regards, Sagar Naker General Manager Novotel Bangkok on Siam Square

Easy to connect with Centre Area

Customer review rating 5.0/5

Tanakawee T. Couples - 22/02/2021 Confirmed reviews ALL

Feel warm welcome from staff and good take care. So helpful without any rejection when ask or need some require on base of member benefit. Room are clean with comfort bed. Understand COVID-19 situation about breakfast choice but feel boring if add any a la cart choice will be better same other hotel.

Dear Khun Tanakawee, Thank you very much for your feedback regarding your current stay. I am very pleased to read that you enjoyed your stay particularly with the location of the hotel and the service you experienced. Your kind words are sources of motivation for us. On the other hand, I noted your constructive feedback regards the breakfast choice which has been raised with Director of Food & Beverage for further improvement. Thank you again for your review and we hope to warmly welcome you back to our hotel in the not too distant future. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square

Fantastic location, nice room layout but needs more lighting, breakfast quality was OK, not great

Customer review rating 4.0/5

Bruce Families - 19/02/2021 Confirmed reviews ALL

We LOVE staying at the Novotel Siam Square. The location is THE BEST, so convenient! We were upgraded to a better room (same as our last stay), and the room is very nice, but it needs more lighting, especially near the windows at night. The breakfast was OK, but could DEFINITELY be better. On the second day, I wanted eggs over medium, so they took eggs sunny side up that had been cooked earlier and cooked them more. Result was a really bad egg experience. Better to just start out from scratch and don't use the already cooked eggs. No cheese selection, limited bread selection. So room for improvement. Also, they were out of orange juice, only had pineapple juice - not good, need to do better.

Dear Bruce, Thank you for sparing your time to share your experience with us. It is also nice to know that you liked our location and room. On the other hand, I noted your constructive comments regarding the breakfast and in room lighting which have been raised with our Room Division Manager and Executive Chef to rectify the issues. Please accept our sincere apologies for the unpleasant experience. You can assure that we take these comments seriously; it helps us gauge what we are doing right and what we need to improve on. Once again, thank you for taking your time to share your thoughts with us. We really hope that you would accord us with another opportunity to serve you better in the not too distant future. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square

thank you.

TripAdvisor rating 4.0/5

kayinbangkok 08/01/2021 TripAdvisor review

thanks for early check in, free room upgrade and good services. no have guest scotter parking area, so i parking outside at staff's area. room was a bit old and shower room's invisible window was not well function. overall was nice. thank you.

Dear kayinbangkokม Thank you for taking the time to share your experience with us during your most recent stay. I am glad to read your overall satisfaction of the services extended by our staff. Your praises will be definitely conveyed to the team. On the other hand, I noted your constructive comments about the parking area as well as the room condition which have been raised with the respective managers for further improvement. Please accept our apology for any inconvenience you encountered. We really hope that you would accord us with another opportunity to serve you better in the not too distant future. Sincerely, Sagar Naker

Good location

TripAdvisor rating 3.0/5

Golferin1960 15/12/2020 TripAdvisor review

For shopping trip great location. Very easy for the mall and skytrain. Hotel came into age. Room more a tourist hotel. Junior Suite should have a coffee machine. Bed were very comfortable. Furniture furnishing cluld be a little more up to date

Dear Golferin1960, Thank you for taking the time to share your experience with us during your most recent stay. I am glad to hear that you enjoyed your stay here and that our location was an advantage for your visit. On the other hand, your comments regarding the coffee machine and the refurnishing furniture have been noted. Please rest assured that your feedback has been raised up to the concerned department to rectify the issues and we will work towards making a change for the better. Once again, thank you for taking your time to share your thoughts with us. We would much appreciate an opportunity to welcoming you back again in the future. Sincerely, Sagar Naker 

Excellent Stay in the heart of Bangkok

TripAdvisor rating 5.0/5

Go11752635358 30/09/2020 TripAdvisor review

We originally booked for 6 nights; however, we like it so much that we have so far extended for an additional 4 nights. The Novotel staff are extremely nice, and Soft (นุ่ม) is the best of the best. She is always so friendly and cheerful that I always make it a point to swing by Reception and say hi to her. Gift (กิฟท์), Piichy (พีชี่) and Tah are are also friendly and cheerful with us as well as others whom I don't know their names. Michael, the Resident Manager, is doing an excellent job and it shows. The location of the hotel is fantastic. It is about a 2-3 minute walk to the Siam BTS and a 3 minute walk to my favorite shopping mall in Bangkok.....Siam Paragon. This is the 3rd time I have stayed here and each time I have had an excellent stay. I plan on staying here again in March for the Green Day Concert at Impact Arena. David Klein......Accors Member

Dear Go11752635358, Thank you for taking the time to share your experience with us during your most recent stay.  I am delighted to hear how much you enjoyed your experience and even more so to hear about the outstanding service you received from Soft, Gift, Piichy and Tar . We are proud of the service they provided for our guests and your recognition will be shared not only with them but our entire team. We are more than happy to read that you would come to visit us again and we very much look forward to welcoming you back soon. Sincerely, Sagar Naker General Manager

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