Novotel Bangkok on Siam Square 4 stars

Customer review rating (ALL Rating) 4.5/5 2,838 reviews

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Description

Hotel extras

  • 1 minute walk to Siam Paragon, MBK & CentralWorld shopping malls

  • Quick access to Suvarnabhumi Airport by BTS sky-train or highway

  • International asian buffet restaurant

  • 1 minute walk to BTS Siam sky-train station & city center

  • Free WIFI and comfortable working & meeting spaces

Our accommodation(s)

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Hotel location

Novotel Bangkok on Siam Square

392/44 Siam Square Soi 6, Rama I Road Pathumwan
10330 BANGKOK
Thailand

GPS:13.744721, 100.534816

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,838 reviews

TripAdvisor Rating  4.2/5  6,777 reviews

Certificate of excellence 2024

Good but Old

TripAdvisor rating 4.0/5

AngusPhua TripAdvisor review

Came here for 11 nights and stayed at the junior suite. Overall, service levels were really good, and staff were continually helpful. Really enjoyed going to the interim club lounge as the new one was renovating, and liked the restaurant as breakfast was good. The buffet from Friday to Sunday was a steal at 899/599++ baht depending on whether it was the premium or special selection. However, the hotel and junior suite were considerably old, but they have began renovating parts of the hotel. Location-wise, it is unbeatable as it is just beside the Siam BTS station. Come here if location is your key consideration.

Dear AngusPhua, Thank you for taking the time to share your feedback regarding your recent stay at Novotel Bangkok on Siam Square here on TripAdvisor. It is delightful to hear that you enjoyed your 11-night experience in our junior suite and found our service levels commendable. Our team takes great pride in providing attentive service to our guests, and your acknowledgment of their efforts is genuinely appreciated. We are glad that you had a positive experience at our club lounge and enjoyed the breakfast offerings. It is our aim to provide a diverse range of culinary options, and we are pleased that you found value in our buffet selections during your stay. In the meantime, your comments regarding the age of the hotel and the suite have been noted. We are currently in the process of renovating various parts of our property to enhance the overall guest experience, and we appreciate your understanding as we undertake this endeavor. We are particularly pleased that you found our location advantageous. Being in close proximity to the Siam BTS station indeed allows our guests to explore the vibrant city with ease. Thank you once again for your valuable insights. We hope to welcome you back in the future to experience our improvements and continue to enjoy your time with us. Sincerely, Titin Suwanthab Guest Experience Manager

Customer review rating 4.0/5

Khalid A. M. Couples - Confirmed reviews ALL

Staff welcome was excellent and were trying their very best to make my stay a rememberable one. Thank woo much.

Customer review rating 5.0/5

Norson A. Couples - Confirmed reviews ALL

This time, we met Tent, the Front Desk Manager, who offered us early check-in and upgraded our room when he noticed that we were returning guests. Thank you for his attention to detail, that’s why we keep coming back to this property. The only feedback we would like to share is that the soundproofing could be improved, as we could hear noise from the next room, and the water pressure was not stable. However, these were minor issues, and we still enjoyed our stay.

A memorable experience

TripAdvisor rating 5.0/5

Doreen C TripAdvisor review

The staff are very professional and service is their highlight. Their aim is to ensure that their guests are happy and they are willing to accommodate guests' requests to the best of their ability and within reasonableness.

Dear Doreen C, Thank you for sharing your kind words on TripAdvisor regarding your recent stay at Novotel Bangkok on Siam Square. We take great pride in our team's professionalism and dedication to providing outstanding service. It is rewarding to know that our staff's efforts to accommodate guests' requests contributed to your memorable experience. We look forward to welcoming you back in the near future. Sincerely, Titin Suwanthab Guest Experience Manager

Customer review rating 5.0/5

Wamahade B. Couples - Confirmed reviews ALL

They always with a smile, from the bell staff and reception to the elevator attendants, restaurant, and housekeeping team. The room was clean but a bit dated. This time, we received a room upgrade and were also offered a late check-out, which we really appreciated. Will definitely come back again next year.

Dear Wamahade B., Thank you for taking the time to share your positive feedback regarding your recent stay at Novotel Bangkok on Siam Square. We are delighted to learn that you have enjoyed our convenient location and found our staff to be friendly and helpful throughout your visits. It is always our goal to provide exceptional service, and your kind words will be shared with our team to encourage them further. We appreciate your comments regarding the room condition. Your observations about the decor are noted, and we continuously evaluate our facilities to enhance guest comfort. We are glad to hear that you enjoyed your room upgrade and the late check-out, which we are pleased to offer to our valued guests whenever possible. We look forward to welcoming you back next year for another enjoyable stay. Sincerely, Titin Suwanthab Guest Experience Manager

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Other web-users rate our hotel

  • 4,213 reviews 9.7/10 Location
  • 2,703 reviews 6.4/10 Room
  • 5,419 reviews 9.5/10 Service
  • 48 reviews 7.2/10 WiFi
  • 1,259 reviews 6.5/10 Cleanliness
  • 967 reviews 5.3/10 Comfort
  • 903 reviews 4.8/10 Amenities
  • 755 reviews 7.3/10 Breakfast

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