Mercure Melbourne Doncaster 4.5 stars

Customer review rating (ALL Rating) 4.4/5 1,671 reviews

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6 Tower Street, 3108 DONCASTER, Australia

Description

Hotel extras

  • Spacious outside terraces with views of Melbourne City & the Dandenong and Yarra Ranges

  • Mercure Hotel Parking & Electric Vehicle Charging Stations

  • Access to a Fully Equipped 24 hour Gym & an Indoor/Outdoor pool

  • Book Mercure Meeting & Conference rooms with high-speed WIFI for all guests.

Our accommodation(s)

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Hotel location

Mercure Melbourne Doncaster

6 Tower Street
3108 DONCASTER
Australia

GPS:-37.786625, 145.12823

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Restaurant

At The Restaurant, we celebrate Aussie flavours with fresh local ingredients and a modern twist. Pair your meal with local wine, beer, or a craft cocktail. Enjoy Happy Hour every day from 4 pm to 6 pm at the Bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,671 reviews

Customer review rating 4.0/5

Anthony T. Couples - Confirmed reviews ALL

Service is always fantastic extremely clean rooms and good location only negative is the terrible TV reception so bad you could not even watch it other than that perfect

Dear Anthony T., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you found our service to be fantastic and our rooms exceptionally clean. Your comments about the TV reception have been noted, and we appreciate your understanding as we strive to provide a comfortable experience for all our guests. We look forward to welcoming you back in the future. Regards Dinesh Gandhi General Manager

Customer review rating 2.0/5

Adam G. Business - Confirmed reviews ALL

Very loud wedding function at the venue that was an unacceptable of noise late into the evening. Considering that people use the property to sleep loud functions should not be allowed - very disappointing! Also I didn't recieve a receipt for the payment I made for hotel purchases that I need to claim for work.

Dear Adam G., Thank you for taking the time to share your feedback. Please accept my sincerest apologies for the noise levels you experienced during your stay. We aim to provide a restful environment for all our guests, and it is clear that on this occasion, the wedding celebrations fell short of those expectations and impacted your sleep. In regard to your tax invoice, the receipt for your incidental charges was originally issued at check-out; however, I have just resent a copy to aj… for your records. For the accommodation portion of your stay, as payment was made directly to Expedia, they will be responsible for providing that specific tax invoice. We truly value your patronage and hope to have the opportunity to provide you with a much more seamless and quiet experience in the future. Warm regards, Regards Dinesh Gandhi General Manager

Customer review rating 5.0/5

Christina C. Couples - Confirmed reviews ALL

Excellent staff very friendly food excellent

Dear Christina C., Thank you for taking the time to share your positive feedback regarding your recent stay with us. We are delighted to hear that you found our location to be excellent and that our staff contributed to your comfortable experience. It is always our goal to provide friendly service and quality dining options, and we appreciate your recognition of these efforts. Regards Dinesh Gandhi General Manager

Customer review rating 4.0/5

Russell J. Solo - Confirmed reviews ALL

Stayed for a couple of nights and loved the location with easy access to the shops and restaurants of Westfield.

Dear Russell J., Thank you for your positive feedback regarding your recent stay at Mercure Melbourne Doncaster. We are delighted to hear that you found our location convenient for accessing Doncaster Westfield, as well as clean and comfortable accommodations. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable visit in the future. Regards Dinesh Gandhi General Manager

Customer review rating 4.0/5

Timothy F. Couples - Confirmed reviews ALL

Looks like the service has been upgraded

Dear Timothy F., Thank you for sharing your positive feedback regarding your recent experience at Mercure Melbourne Doncaster. We are pleased to hear that you noticed an improvement in our service. Our team continuously strives to enhance the guest experience, and it is rewarding to know that our efforts have made a difference during your stay. Regards Dinesh Gandhi General Manager

Other web-users rate our hotel

  • 538 reviews 9/10 Location
  • 937 reviews 7.7/10 Room
  • 933 reviews 7.9/10 Service
  • 22 reviews 2.9/10 WiFi
  • 373 reviews 5.5/10 Food
  • 365 reviews 7.9/10 Cleanliness
  • 295 reviews 6.1/10 Breakfast
  • 235 reviews 9/10 Vibe

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