Mercure Melbourne Doncaster

Customer review rating (ALL Rating) 4.4/5 1,655 reviews

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6 Tower Street, 3108 DONCASTER, Australia

Description

Hotel extras

  • Spacious outside terraces with views of Melbourne City & the Dandenong and Yarra Ranges

  • Mercure Hotel Parking & Electric Vehicle Charging Stations

  • Access to a Fully Equipped 24 hour Gym & an Indoor/Outdoor pool

  • Book Mercure Meeting & Conference rooms with high-speed WIFI for all guests.

Our accommodation(s)

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Hotel location

Mercure Melbourne Doncaster

6 Tower Street
3108 DONCASTER
Australia

GPS:-37.786625, 145.12823

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Restaurant

Embark on a culinary journey of Modern Aussie flavors at our hotel, where you can savor the finest morning coffee, indulge in our Signature beef burger and mouth-watering chicken piccata, enjoy rooftop terrace views during happy hours

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,655 reviews

TripAdvisor Rating  4.2/5  48 reviews

Lovely Easter break

Customer review rating 4.5/5

Gi Families - Confirmed reviews ALL

Dear Guest, Thank you very much for your kind review. We are thrilled to hear that your stay at Mercure Melbourne Doncaster was marked by satisfaction and comfort. We are delighted that the assistance from our reception team, the respite provided by our diligent housekeeping staff, and the enjoyment of our hotel facilities including the refreshing touch of fresh water in glass bottles, all contributed to a memorable Easter break for you and your family. The well-being of our guests is our top priority, and it is gratifying to know that we were able to offer you a restful experience and resolve any concerns swiftly to your satisfaction. It would be a pleasure to welcome you back. Best wishes, Michael Brislane , Operations Manager

Good stay

Customer review rating 4.0/5

Graeme Business - Confirmed reviews ALL

Dear Graeme, Thank you for taking the time to share your review. We are delighted that you appreciated the overall cleanliness of our hotel and the positive attitude of our staff, which is reflective of the high standards we maintain at Mercure Melbourne Doncaster. However, we regret that on this occasion, we did not fully recognize your Gold status and the perks that come with it. We understand the importance of these benefits to our loyal members and apologize for any disappointment this oversight may have caused. Nonetheless, it is great that you had a good stay with us. We hope you enjoyed the contemporary style and comfort of our rooms, along with the impressive views of Melbourne City and the Yarra Ranges that we are known for. We hope we will have the opportunity to see you again in the future. Best regards, Michael Brislane , Operations Manager

Great hotel. Highly recommend for business and family travel

TripAdvisor rating 5.0/5

GlennV727 Families - TripAdvisor review

Dear Glenn, Thank you very much for this kind review of your recent stay. We are thrilled to hear that your stay was exceptional at Mercure Melbourne Doncaster. We are delighted that you enjoyed our family-oriented activities and amenities, ensuring that even our youngest guests have an unforgettable experience. Our team is pleased to know that our efforts to create a welcoming environment for both business and leisure travelers have been recognized. We also take pride in offering a diverse breakfast selection that caters to all ages, ensuring that the day starts on a joyful note for everyone. We look forward to seeing you again soon. Best regards, Cameron Abbott, General Manager

Comfortable room just pool was cold

Customer review rating 3.5/5

Tracey Solo - Confirmed reviews ALL

Dear Tracey, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you enjoyed your stay and found comfort in our contemporary styled rooms and the quality of our bedding, which features new mattresses for a restful sleep experience. However, we were concerned to hear about your experience with the pool temperature. We strive to maintain our pool at a pleasant 27 degrees Celsius for the comfort of our guests, and we apologise for any inconvenience this may have caused during your stay. Nonetheless, we are pleased that you appreciated the overall atmosphere of our hotel. We hope that the rest of our amenities, including the fitness centre and our culinary offerings, made your stay enjoyable. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Michael Brislane , Operations Manager

staff friendly and room clean with lovely view.

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Dear Guest, Thank you very much for your kind review. We are thrilled to hear that your time with us was memorable and met your expectations. We’re overjoyed that you appreciated the friendly service provided by our team, the pristine condition of your room, and the convenient pick-up point. It’s heartening to know that our efforts in maintaining a high standard of cleanliness and hospitality are recognized and valued by our guests. Additionally, we are pleased that the breathtaking vistas from our contemporary rooms added to the enjoyment of your stay. Our location, adjacent to Westfield Doncaster Shopping Centre, is indeed a highlight for many of our guests, and we’re glad it contributed positively to your experience. We hope that you also had the opportunity to enjoy some of the other amenities we offer, such as our full hotel buffet breakfast and the indoor swimming pool. It would be a pleasure to welcome you back. Best wishes, Michael Brislane , Operations Manager

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Other web-users rate our hotel

  • 463 reviews 9.1/10 Location
  • 883 reviews 8/10 Room
  • 913 reviews 7.9/10 Service
  • 26 reviews 3.9/10 WiFi
  • 396 reviews 6.4/10 Food
  • 336 reviews 8.4/10 Cleanliness
  • 248 reviews 6.5/10 Breakfast
  • 244 reviews 9.3/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.