Mercure Melbourne Doncaster 4.5 stars

Customer review rating (ALL Rating) 4.4/5 1,661 reviews

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6 Tower Street, 3108 DONCASTER, Australia

Description

Hotel extras

  • Spacious outside terraces with views of Melbourne City & the Dandenong and Yarra Ranges

  • Mercure Hotel Parking & Electric Vehicle Charging Stations

  • Access to a Fully Equipped 24 hour Gym & an Indoor/Outdoor pool

  • Book Mercure Meeting & Conference rooms with high-speed WIFI for all guests.

Our accommodation(s)

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Hotel location

Mercure Melbourne Doncaster

6 Tower Street
3108 DONCASTER
Australia

GPS:-37.786625, 145.12823

Telephone

Access and transport

Hotel services

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On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Restaurant

At The Restaurant, we celebrate Aussie flavours with fresh local ingredients and a modern twist. Pair your meal with local wine, beer, or a craft cocktail. Enjoy Happy Hour every day from 4 pm to 6 pm at the Bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,661 reviews

Customer review rating 2.5/5

Michelina R. Families - Confirmed reviews ALL

I was disappointed with my stay, particularly the restaurant. The food selection was limited the quality did not meet expectations and the cleanliness of the dining area was below standard. Unfortunately, this detracted from the overall experience.

Dear Michelina R., Thank you for your feedback regarding your recent stay. I am truly sorry to hear that your dining experience fell short of our standards, particularly in terms of food variety and cleanliness. I appreciate you taking the time to speak with me over the phone to discuss these concerns in more detail. Your insights are invaluable as we work to improve our service, and we look forward to providing you with a much better experience during your next visit. Regards Dinesh Gandhi General Manager

Customer review rating 4.5/5

Michelle B. Solo - Confirmed reviews ALL

Good size room, very comfortable bed, bathroom with all the amenities you need. Delicious buffet breakfast, friendly and helpful staff always available. Great location right next to Westfield shopping centre and public transport and, despite being on a main road, I heard no traffic noise at all. Overall a quiet and relaxing stay. Would definitely recommend and I already have more nights booked. Thanks

Dear Michelle B., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed the comfort of your room, the quality of our buffet breakfast, and the attentive service provided by our staff. It is also wonderful to know that you found our location convenient and experienced a peaceful atmosphere despite being near a main road. We appreciate your recommendation and look forward to welcoming you back for your upcoming nights. Regards Dinesh Gandhi General Manager

Customer review rating 5.0/5

John G. Couples - Confirmed reviews ALL

A1 excellent we’ll be back cheers

Dear John G., Thank you for taking the time to share your positive feedback regarding your stay. We are delighted to hear that you enjoyed our food and accommodations. It is always rewarding to know that our guests had a pleasant experience. We look forward to welcoming you back in the future. Regards Dinesh Gandhi General Manager

Customer review rating 5.0/5

Kate G. Families - Confirmed reviews ALL

Great, simple, easy

Dear Kate G., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you found your experience to be great, simple, and easy. Our team strives to provide a seamless and enjoyable experience for all our guests, and it is gratifying to know that we met your expectations. Regards Dinesh Gandhi General Manager

Customer review rating 5.0/5

Gary S. Couples - Confirmed reviews ALL

Relaxing, friendly staff, very close the shopping centre

Dear Gary S., Thank you for taking the time to share your positive feedback regarding your recent stay. We are delighted to hear that you found our location convenient and enjoyed the friendly service provided by our staff. It is our aim to create a relaxing atmosphere for all our guests, and we appreciate your kind words in this regard. Regards Dinesh Gandhi General Manager

Other web-users rate our hotel

  • 530 reviews 9/10 Location
  • 932 reviews 7.8/10 Room
  • 926 reviews 7.8/10 Service
  • 22 reviews 2.9/10 WiFi
  • 370 reviews 5.4/10 Food
  • 362 reviews 8.2/10 Cleanliness
  • 286 reviews 6.5/10 Breakfast
  • 232 reviews 8.8/10 Vibe

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