Mercure Melbourne Doncaster 4.5 stars

Customer review rating (ALL Rating) 4.4/5 1,620 reviews

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Mercure Melbourne Doncaster - Image 1
Mercure Melbourne Doncaster - Image 2
Mercure Melbourne Doncaster - Image 3
Mercure Melbourne Doncaster - Image 4
6 Tower Street, 3108 DONCASTER, Australia

Description

Hotel extras

  • Spacious outside terraces with views of Melbourne City & the Dandenong and Yarra Ranges

  • Mercure Hotel Parking & Electric Vehicle Charging Stations

  • Access to a Fully Equipped 24 hour Gym & an Indoor/Outdoor pool

  • Book Mercure Meeting & Conference rooms with high-speed WIFI for all guests.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with 1 King Bed

Photo out of - Standard Room with 1 King Bed

A sophisticated design with floor to ceiling windows, luxurious king-sized bed, arm chair and study desk. Stay connected with High Speed Wi-Fi, Smart TV with Chromecast and Bedside USB Power. Perfect for both business and leisure travellers

Max. number of persons
2
Area
From 22 m² / 236 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 50'/127 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 22 m² / 236 sq ft
  • Bedding 1 x King size bed(s)
See availabilities

A sophisticated design with floor to ceiling windows, two luxurious king single beds, arm chair and study desk. Stay connected with High Speed Wi-Fi, Smart TV with Chromecast and Bedside USB Power. Perfect for both business and leisure travellers

Max. number of persons
2
Area
From 22 m² / 236 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 50'/127 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Sophisticated spacious room with floor to ceiling windows, two luxurious double beds, arm chair and study desk. Stay connected with High Speed Wi-Fi, Smart TV with Chromecast and Bedside USB Power. Perfect for both business and leisure travellers

Max. number of persons
4
Area
From 26 m² / 279 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 50'/127 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Sophisticated spacious room with floor to ceiling windows, luxurious king-sized bed, arm chair and study desk. Stay connected with High Speed Wi-Fi, Smart TV with Chromecast and Bedside USB Power. Perfect for both business and leisure travellers

Max. number of persons
2
Area
From 26 m² / 279 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 50'/127 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Sophisticated spacious room with floor to ceiling windows, two luxurious king single beds, arm chair and study desk. Stay connected with High Speed Wi-Fi, Smart TV with Chromecast and Bedside USB Power. Perfect for both business and leisure travellers

Max. number of persons
2
Area
From 26 m² / 279 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 50'/127 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Deluxe room up to 40m2 with floor to ceiling windows, two luxurious double beds, arm chair and study desk. Stay connected with High Speed Wi-Fi, Smart TV with Chromecast and Bedside USB Power. Perfect for both business and leisure travellers

Max. number of persons
4
Area
From 40 m² / 430 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 50'/127 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Enjoy the suite life with a sophisticated living room and bedroom, luxurious king bed and sofa as well as an ensuite with stand-alone shower and separate bathtub. Stay connected with High Speed Wi-Fi, Smart TV with Chromecast and Bedside USB Power

Max. number of persons
3
Area
From 56 m² / 602 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Illy coffee machine
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 50'/127 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Mercure Melbourne Doncaster

6 Tower Street
3108 DONCASTER
Australia

GPS:-37.786625, 145.12823

Telephone
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 183 rooms
  • 9 rooms for people with reduced mobility
  • 23 family rooms
  • 23 connecting rooms
  • 183 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Umbrellas

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Pets

Pets not allowed

Catering

One Restaurant

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

6 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff
  • Business center is wheelchair accessible

Well-being

Mercure Doncaster onsite pool

  • Covered
  • On site

Fitness Centre

  • On site

Sports and leisure

Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 123 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.38 m / 7.81 ft

  • Parking pricing: 25 AUD 25 AUD Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom
  • Electric car recharging units 22 kVA

Security

  • Well-lit parking
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Elevators
  • Accessible parking

Mr. Meader

Photo out of - Mr. Meader

At Mr. Meader we celebrate Aussie flavours with fresh local ingredients and a modern twist. Pair your meal with local wine, beer, or a craft cocktail. Enjoy Happy Hour every day from 4 pm to 6 pm at the Bar.

Cooking style
Regional
Capacity
86
Accessibility
Accessible service
6 Tower Street, 3108 Doncaster, Australia
Telephone +61 98438900
Menu PDF
Cocktail menu PDF

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Rooftop
  • Terrace
  • Exceptional View
  • Musical Atmosphère

Payment

  • Cash
  • Credit card
  • Apple Pay
  • Contactless
  • Other

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

At Mr. Meader we celebrate Aussie flavours with fresh local ingredients and a modern twist. Pair your meal with local wine, beer, or a craft cocktail. Enjoy Happy Hour every day from 4 pm to 6 pm at the Bar.

Great days always start with a great breakfast. Breakfast that's always delicious and tailored to you.

Indoor/outdoor pool available on level 3

State-of-the-art fitness centre with cardio machines, pilates reformer, boxing bag, pull-up rig, free weights, kettlebells, medicine balls, yoga mats and resistance bands.

Wedding

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,620 reviews

Customer review rating 5.0/5

Elaine P. Families - Confirmed reviews ALL

Dear Elaine P., Thank you for your positive feedback regarding your recent stay at Mercure Melbourne Doncaster. We are pleased to hear that you appreciated our convenient location and enjoyed the comfort of our beds. It is gratifying to know that our team provided you with exceptional service, including the assistance with your vehicle. We look forward to welcoming you back in the future. Regards Dinesh Gandhi General Manager

Customer review rating 4.0/5

Meagan R. Families - Confirmed reviews ALL

Dear Meagan R., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you and your children enjoyed the comfortable accommodations and appreciated the little gifts. It is wonderful that the tranquility of our hotel contributed positively to your experience during the basketball tournament. We hope to welcome you back for another enjoyable visit in the future. Regards Dinesh Gandhi General Manager

Customer review rating 2.5/5

Joao F. R. D. Families - Confirmed reviews ALL

Dear Joao F. R. D., Thank you for taking the time to share your feedback. We are glad you enjoyed our location, though we sincerely apologize that your room temperature was uncomfortable. Each room is equipped with an individual, sensor-based climate control system. Additionally, we recently updated our bedding based on positive guest response, but we appreciate your perspective as well. Your insights help us continually refine our guest experience, and we hope to welcome you back for a much more comfortable stay Regards Dinesh Gandhi General Manager

Customer review rating 5.0/5

Glenn C. Friends - Confirmed reviews ALL

Dear Glenn C., Thank you for sharing your positive feedback regarding your recent stay at Mercure Melbourne Doncaster. We are delighted to hear that you found our rooms to be modern, clean, and comfortable. Our team strives to provide a peaceful environment for our guests, and it is gratifying to know that you had an excellent experience. We look forward to welcoming you back in the future. Regards Dinesh Gandhi General Manager

Customer review rating 5.0/5

Hayley H. Couples - Confirmed reviews ALL

Dear Hayley H., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you appreciated our fabulous location, as well as the dedication of our staff in meeting your expectations during challenging times. Your feedback is invaluable and inspires our team to continue providing outstanding service. We look forward to welcoming you back in the future. Regards Dinesh Gandhi General Manager

Dear Meagan R., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you and your children enjoyed the comfortable accommodations and appreciated the little gifts. It is wonderful that the tranquility of our hotel contributed positively to your experience during the basketball tournament. We hope to welcome you back for another enjoyable visit in the future. Regards Dinesh Gandhi General Manager

Customer review rating 2.5/5

Joao F. R. D. Families - Confirmed reviews ALL

Ok place really well located. The rooms were too cold or too hot. Bed and pillows not comfortable

Dear Joao F. R. D., Thank you for taking the time to share your feedback. We are glad you enjoyed our location, though we sincerely apologize that your room temperature was uncomfortable. Each room is equipped with an individual, sensor-based climate control system. Additionally, we recently updated our bedding based on positive guest response, but we appreciate your perspective as well. Your insights help us continually refine our guest experience, and we hope to welcome you back for a much more comfortable stay Regards Dinesh Gandhi General Manager

Customer review rating 5.0/5

Glenn C. Friends - Confirmed reviews ALL

Modern, clean comfortable quiet rooms. excellent stay.

Dear Glenn C., Thank you for sharing your positive feedback regarding your recent stay at Mercure Melbourne Doncaster. We are delighted to hear that you found our rooms to be modern, clean, and comfortable. Our team strives to provide a peaceful environment for our guests, and it is gratifying to know that you had an excellent experience. We look forward to welcoming you back in the future. Regards Dinesh Gandhi General Manager

Customer review rating 5.0/5

Hayley H. Couples - Confirmed reviews ALL

Fabulous location, new hotel, great staff and met all expectations during a difficult time.

Dear Hayley H., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you appreciated our fabulous location, as well as the dedication of our staff in meeting your expectations during challenging times. Your feedback is invaluable and inspires our team to continue providing outstanding service. We look forward to welcoming you back in the future. Regards Dinesh Gandhi General Manager

Customer review rating 5.0/5

Bronwyn B. Solo - Confirmed reviews ALL

Stayed for 3 nights for appointments in thr area. I have stayed multiple times because it’s a lovely clean hotel with excellent staff

Dear Bronwyn B., Thank you for your kind words regarding your recent stay at Mercure Melbourne Doncaster. We are delighted to hear that you found our hotel to be lovely and clean, and that our staff provided you with excellent service. It is always a pleasure to welcome back our returning guests, and we look forward to hosting you again during your next visit. Regards Dinesh Gandhi General Manager

Customer review rating 5.0/5

Umesh B. Couples - Confirmed reviews ALL

Had a great time

Dear Umesh B., Thank you for your kind feedback regarding your recent stay at Mercure Melbourne Doncaster. We are delighted to hear that you found your experience to be comfortable and enjoyable. Our team strives to provide an exceptional level of service, and it is gratifying to know that we met your expectations during your visit. Regards Dinesh Gandhi General Manager

Customer review rating 4.5/5

Francine S. Couples - Confirmed reviews ALL

Friendly staff, rooms were clean and beds were comfortable.

Dear Francine S., Thank you for taking the time to share your positive experience at Mercure Melbourne Doncaster. We are delighted to hear that you found our hotel comfortable, clean, and conveniently located. It is also wonderful to know that our staff contributed to your pleasant stay. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Regards Dinesh Gandhi General Manager

Customer review rating 3.5/5

Jade B. Friends - Confirmed reviews ALL

We were approached by these people, abused with verbal carry on. My 10 year old was scared as one of these women verbally attacked her and it put us in a situation of her not feeling comfortable there.

Dear Jade B., Thank you for sharing your feedback regarding your recent stay. We take matters of guest safety and comfort very seriously. I regret to learn about your experience and understand how distressing it must have been for your family. Our hotel strives to maintain a welcoming environment for all guests, and your concerns will be noted as we continue to review our policies and practices to enhance the overall experience. Regards Dinesh Gandhi General Manager

Customer review rating 5.0/5

Lee S. Business - Confirmed reviews ALL

Excellent customer experience overall friendly staff at reception, helpful, friendly and efficient. Comfortable stay..spacious clean rooms.

Dear Lee S., Thank you for your kind feedback regarding your recent stay at Mercure Melbourne Doncaster. We are delighted to hear that our reception staff provided you with a friendly and efficient service, and that you found your room to be spacious and clean. Your positive experience is greatly appreciated, and we look forward to welcoming you back in the future. Regards Dinesh Gandhi General Manager

Customer review rating 5.0/5

Stephen S. Couples - Confirmed reviews ALL

Excellent service and great room

Dear Stephen S., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed your accommodation and found our service to be excellent. It is our goal to provide a comfortable and welcoming environment for all our guests, and we appreciate your positive feedback regarding your room experience. Regards Dinesh Gandhi General Manager

Customer review rating 3.5/5

Jacinta J. Couples - Confirmed reviews ALL

Great amenities Helpful staff Good buffet for breakfast and restaurant

Dear Jacinta J., Thank you for sharing your feedback regarding your recent stay. We are pleased to hear that you found our amenities to be great and our staff helpful. It is also wonderful to know that you enjoyed our breakfast buffet and restaurant offerings. Your comments are valuable to us as we continuously strive to enhance our guests' experiences. We hope to welcome you back in the future. Regards Dinesh Gandhi General Manager

Customer review rating 5.0/5

Robert H. Business - Confirmed reviews ALL

very good overall - will be back

Dear Robert H., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our location convenient, and that our team provided you with helpful service. It is gratifying to know that you appreciated the cleanliness and neatness of our facilities. We look forward to welcoming you back on your next visit. Regards Dinesh Gandhi General Manager

Customer review rating 5.0/5

Barbara M. Solo - Confirmed reviews ALL

Staying a couple of days, some business to do and was a great spot my son arranged for me to stay. Wonderful, generous, smiling and helpful staff, across all areas was the standout for me.

Dear Barbara M., Thank you for your kind words regarding your recent stay with us at Mercure Melbourne Doncaster. We are delighted to hear that you enjoyed the comfort of your room, the quality of our dining options, and most importantly, the exceptional service provided by our staff. Your feedback is invaluable to us, and we appreciate you taking the time to share your experience. Regards Dinesh Gandhi General Manager

Customer review rating 5.0/5

Megan R. Solo - Confirmed reviews ALL

I stayed for a Mumcation! Some time spent shopping at Doncaster Shoppingtown, a quiet uninterrupted sleep at the hotel, and lovely breakfast in the morning. The sunrise over the Dandenong's was spectacular!

Dear Megan R., Thank you for sharing your delightful experience at Mercure Melbourne Doncaster. We are pleased to hear that you enjoyed your stay, the convenient location, and the serene atmosphere that allowed for a restful sleep. It is wonderful to know that you appreciated the lovely breakfast and the stunning sunrise views over the Dandenongs. We look forward to welcoming you back for your next 'Mumcation'. Regards Dinesh Gandhi General Manager

Customer review rating 5.0/5

Kate P. Solo - Confirmed reviews ALL

Positive experience, highly organised hotel and the menu/food is great quality.

Dear Kate P., Thank you for your kind words regarding your recent stay at Mercure Melbourne Doncaster. We are delighted to hear that you enjoyed our friendly staff, room service, and the quality of our food. Your feedback on our organisation is greatly appreciated, as it motivates our team to continue providing exceptional service. We look forward to welcoming you back in the future. Regards Dinesh Gandhi General Manager

Customer review rating 4.0/5

John L. Couples - Confirmed reviews ALL

We enjoyed the pool. You need to indicate that the toilettes outside the pool are also the changing rooms!!

Dear John L., Thank you for your positive feedback regarding your recent stay at Mercure Melbourne Doncaster. We are pleased to hear that you enjoyed our convenient location and the pool facilities. We appreciate your suggestion regarding the signage for the restrooms and changing rooms outside the pool area, as this will certainly aid in enhancing our guests' experience. Regards Dinesh Gandhi General Manager

Customer review rating 5.0/5

Fiona M. Business - Confirmed reviews ALL

Business trip - facilities are safe and secure. Rooms are comfortable and staff are very friendly and helpful

Dear Fiona M., Thank you for your kind words regarding your recent stay at Mercure Melbourne Doncaster. We are pleased to hear that you found our location convenient and our facilities safe and secure. It is also gratifying to know that our team made a positive impression with their friendliness and helpfulness. We look forward to welcoming you back on your next business trip. Regards Dinesh Gandhi General Manager

Customer review rating 3.0/5

Heidi M. Couples - Confirmed reviews ALL

Great location with handy public transport but was like fast and furious racers most of the night!!!

Dear Heidi M., Thank you for sharing your thoughts regarding your recent stay with us. We are pleased to hear that you appreciated our convenient location and access to public transport. However, we regret to learn that noise levels during your stay were disruptive. Your feedback is invaluable, and we take it into account as we strive to enhance our guests' experiences. Regards Dinesh Gandhi General Manager

Customer review rating 4.0/5

Shi Q. C. Families - Confirmed reviews ALL

Location was good, near to Westfield Mall. When we decided to extent our stay, Hana assisted to check the availability so that we need not change to another room. Breakfast range is quite limited, might be better to head to the mall instead.

Dear Shi Q. C., Thank you for your positive feedback regarding your recent stay at Mercure Melbourne Doncaster. We are delighted to hear that you found our location convenient and that Hana was able to assist you with extending your stay seamlessly. We appreciate your comments about our breakfast options, and we will certainly take your suggestions into consideration for future enhancements. Regards Dinesh Gandhi General Manager

Customer review rating 5.0/5

Nilanka N. Business - Confirmed reviews ALL

Consistency is something a regular guest will look for and appreciate. That is the main reason why I choose Mercure Melbourne Doncaster .

Dear Nilanka N., Thank you so much for your kind note. Hearing such wonderful feedback from you is always a true pleasure for our team. I’m sorry I wasn't able to catch you during this visit, but I’ll be sure to stop by and say hello next time you're here. We look forward to your next stay with us! Warm regards, Dinesh Gandhi General Manager

Other web-users rate our hotel

  • 550 reviews 9.1/10 Location
  • 929 reviews 7.9/10 Room
  • 907 reviews 8.1/10 Service
  • 23 reviews 2.5/10 WiFi
  • 358 reviews 8.3/10 Cleanliness
  • 350 reviews 6/10 Food
  • 292 reviews 6.5/10 Breakfast
  • 223 reviews 8.9/10 Vibe

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